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Wikipedia

Walmart

March 20, 2023

This article is about the retail chain. For other uses, see Walmart (disambiguation).

Walmart Inc. ( /ˈwɔːlmɑːrt/; formerly Wal-Mart Stores, Inc.) is an American multinational retail corporation that operates a chain of hypermarkets (also called supercenters), discount department stores, and grocery stores in the United States, headquartered in Bentonville, Arkansas.[10] The company was founded by Sam Walton and James "Bud" Walton in nearby Rogers, Arkansas in 1962 and incorporated under Delaware General Corporation Law on October 31, 1969. It also owns and operates Sam's Club retail warehouses.[11][12]

Walmart Inc.
Logo since 2008
Headquarters (“Home Office”) in December 2012
Formerly
  • Wal-Mart Discount City (1962–1969)
  • Wal-Mart, Inc. (1969–1970)
  • Wal-Mart Stores, Inc. (1970–2018)
TypePublic
ISINUS9311421039
IndustryRetail
PredecessorWalton's Five and Dime
Founded
FounderSam Walton, James "Bud" Walton
Headquarters
Bentonville, Arkansas
,
U.S.
Number of locations
10,586 stores worldwide (October 31, 2022)[2][3][4]
Area served
Worldwide
Key people
Services
Revenue US$611.3 billion (FY2023)[5]
US$20.4 billion (FY2023)[5]
US$11.29 billion (FY2023)[5]
Total assets US$243.45 billion (FY2023)[5]
Total equity US$83.754 billion (FY2023)[5]
OwnerWalton family (50.85%)[6]
Number of employees
2,300,000 (Jan. 2022)[5]
Divisions
  • Walmart U.S.
  • Walmart International
  • Sam's Club
  • Global eCommerce
SubsidiariesList of subsidiaries
Websitewalmart.com
Footnotes / references
[7][8][9]

As of October 31, 2022, Walmart has 10,586 stores and clubs in 24 countries, operating under 46 different names.[2][3][4] The company operates under the name Walmart in the United States and Canada, as Walmart de México y Centroamérica in Mexico and Central America, and as Flipkart Wholesale in India. It has wholly owned operations in Chile, Canada, and South Africa. Since August 2018, Walmart held only a minority stake in Walmart Brasil, which was renamed Grupo Big in August 2019, with 20 percent of the company's shares, and private equity firm Advent International holding 80 percent ownership of the company. They eventually divested their shareholdings in Grupo Big to French retailer Carrefour, in transaction worth R$7 billion and completed on June 7, 2022.[13]

Walmart is the world's largest company by revenue, with about US$570 billion in annual revenue, according to the Fortune Global 500 list in October 2022.[14] It is also the largest private employer in the world with 2.2 million employees. It is a publicly traded family-owned business, as the company is controlled by the Walton family. Sam Walton's heirs own over 50 percent of Walmart through both their holding company Walton Enterprises and their individual holdings.[15] Walmart was the largest United States grocery retailer in 2019, and 65 percent of Walmart's US$510.329 billion sales came from U.S. operations.[16][17]

Walmart was listed on the New York Stock Exchange in 1972. By 1988, it was the most profitable retailer in the U.S.,[18] and it had become the largest in terms of revenue by October 1989.[19] The company was originally geographically limited to the South and lower Midwest, but it had stores from coast to coast by the early 1990s. Sam's Club opened in New Jersey in November 1989, and the first California outlet opened in Lancaster, in July 1990. A Walmart in York, Pennsylvania, opened in October 1990, the first main store in the Northeast.[20]

Walmart's investments outside the U.S. have seen mixed results. Its operations and subsidiaries in Canada,[21] the United Kingdom (ASDA),[22] Central America, South America, and China are successful, but its ventures failed in Germany, Japan, and South Korea.[23][24][25]

History

Main article: History of Walmart

1945–1969: Early history

 
Founder Sam Walton
 
Sam Walton's original Walton's Five and Dime Store in Bentonville, Arkansas, now serving as The Walmart Museum

In 1945, businessman and former J. C. Penney employee Sam Walton bought a branch of the Ben Franklin stores from the Butler Brothers.[26] His primary focus was selling products at low prices to get higher-volume sales at a lower profit margin, portraying it as a crusade for the consumer. He experienced setbacks because the lease price and branch purchase were unusually high, but he was able to find lower-cost suppliers than those used by other stores and was consequently able to undercut his competitors on pricing.[27] Sales increased 45 percent in his first year of ownership to US$105,000 in revenue, which increased to $140,000 the next year and $175,000 the year after that. Within the fifth year, the store was generating $250,000 in revenue. The lease then expired for the location and Walton was unable to reach an agreement for renewal, so he opened up a new store at 105 N. Main Street in Bentonville, naming it "Walton's Five and Dime".[27][28] That store is now the Walmart Museum.[29]

 
Original logo, 1962–1964

On July 2, 1962, Walton opened the first Wal-Mart Discount City store at 719 W. Walnut Street in Rogers, Arkansas. Its design was inspired by Ann & Hope, which Walton visited in 1961, as did Kmart founder Harry B. Cunningham.[30][31] The name came from FedMart, a chain of discount department stores founded by Sol Price in 1954, whom Walton was also inspired by. Walton stated that he liked the idea of calling his discount chain "Wal-Mart" because he "really liked Sol's FedMart name". The building is now occupied by a hardware store and an antiques mall, while the company's "Store #1" has since expanded to a Supercenter several blocks west at 2110 W. Walnut Street. Within its first five years, the company expanded to 18 stores in Arkansas and reached $9 million in sales.[32] In 1968, it opened its first stores outside Arkansas in Sikeston, Missouri and Claremore, Oklahoma.[33]

1969–1990: Incorporation and growth as a regional power

 
Logo used 1964–1981

The company was incorporated as Wal-Mart, Inc. on October 31, 1969, and changed its name to Wal-Mart Stores, Inc. in 1970. The same year, the company opened a home office and first distribution center in Bentonville, Arkansas. It had 38 stores operating with 1,500 employees and sales of $44.2 million. It began trading stock as a publicly held company on October 1, 1970, and was soon listed on the New York Stock Exchange. The first stock split occurred in May 1971 at a price of $47 per share. By this time, Walmart was operating in five states: Arkansas, Kansas, Louisiana, Missouri, and Oklahoma; it entered Tennessee in 1973 and Kentucky and Mississippi in 1974. As the company moved into Texas in 1975, there were 125 stores with 7,500 employees and total sales of $340.3 million.[33]

 
Logo used 1981–1992

In the 1980s, Walmart briefly experimented with a precursor to the Supercenter, the Hyper-Mart. Four stores combined features of discount stores, supermarkets, pharmacies, video arcades and other amenities.[34] Walmart continued to grow rapidly, and by the company's 25th anniversary in 1987, there were 1,198 Walmart stores with sales of $15.9  billion and 200,000 associates.[33] One reason for Walmart's success between 1980 and 2000 is believed to be its contiguous pattern of expansion over time, building new distribution centers in a hub and spoke framework within driving distance of existing Supercenters.[34]

1987 also marked the completion of the company's satellite network, a $24 million investment linking all stores with two-way voice and data transmissions and one-way video communications with the Bentonville office. At the time, the company was the largest private satellite network, allowing the corporate office to track inventory and sales and to instantly communicate to stores.[35] By 1984, Sam Walton had begun to source between 6% and 40% of his company's products from China.[36] In 1988, Walton stepped down as CEO and was replaced by David Glass.[37] Walton remained as chairman of the board. During this year, the first Walmart Supercenter opened in Washington, MO.[38]

With the contribution of its superstores, the company surpassed Toys "R" Us in toy sales in 1998.[39][40]

1990–2005: Retail rise to multinational status

 
Logo used 1992–2008, still used in some locations and on many semi-truck trailers
 
Walmart logo since 2008

While it was the third-largest retailer in the United States, Walmart was more profitable than rivals Kmart and Sears by the late 1980s. By 1990, it became the largest U.S. retailer by revenue.[41][42]

Prior to the summer of 1990, Walmart had no presence on the West Coast or in the Northeast (except for a single Sam's Club in New Jersey which opened in November 1989), but in July and October that year, it opened its first stores in California and Pennsylvania, respectively. By the mid-1990s, it was the most powerful retailer in the U.S. and expanded into Mexico in 1991 and Canada in 1994.[43] Walmart stores opened throughout the rest of the U.S., with Vermont being the last state to get a store in 1995.[44]

The company also opened stores outside North America, entering South America in 1995 with stores in Argentina and Brazil; and Europe in July 1999, buying Asda in the United Kingdom for US$10 billion.[45]

In 1997, Walmart was added to the Dow Jones Industrial Average.[46]

In 1998, Walmart introduced the Neighborhood Market concept with three stores in Arkansas.[47] By 2005, estimates indicate that the company controlled about 20 percent of the retail grocery and consumables business.[48]

In 2000, H. Lee Scott became Walmart's president and CEO as the company's sales increased to $165 billion.[49] In 2002, it was listed for the first time as America's largest corporation on the Fortune 500 list, with revenues of $219.8 billion and profits of $6.7 billion. It has remained there every year except 2006, 2009, and 2012.[50][51][52][53][54][55][56][57][58][59][60][excessive citations]

In 2005, Walmart reported US$312.4 billion in sales, more than 6,200 facilities around the world—including 3,800 stores in the United States and 2,800 elsewhere, employing more than 1.6 million associates. Its U.S. presence grew so rapidly that only small pockets of the country remained more than 60 miles (97 kilometers) from the nearest store.[61]

As Walmart expanded rapidly into the world's largest corporation, many critics worried about its effect on local communities, particularly small towns with many "mom and pop" stores. There have been several studies on the economic impact of Walmart on small towns and local businesses, jobs, and taxpayers. In one, Kenneth Stone, a professor of economics at Iowa State University, found that some small towns can lose almost half of their retail trade within ten years of a Walmart store opening.[62] However, in another study, he compared the changes to what small-town shops had faced in the past—including the development of the railroads, the advent of the Sears Roebuck catalog, and the arrival of shopping malls—and concluded that shop owners who adapt to changes in the retail market can thrive after Walmart arrives.[62] A later study in collaboration with Mississippi State University showed that there are "both positive and negative impacts on existing stores in the area where the new supercenter locates."[63]

In the aftermath of Hurricane Katrina in September 2005, Walmart used its logistics network to organize a rapid response to the disaster, donating $20 million, 1,500 truckloads of merchandise, food for 100,000 meals, and the promise of a job for every one of its displaced workers.[64] An independent study by Steven Horwitz of St. Lawrence University found that Walmart, The Home Depot, and Lowe's made use of their local knowledge about supply chains, infrastructure, decision makers and other resources to provide emergency supplies and reopen stores well before the Federal Emergency Management Agency (FEMA) began its response.[65] While the company was overall lauded for its quick response amidst criticism of FEMA, several critics were quick to point out that there still remained issues with the company's labor relations.[66]

In 2006, Charles Fishman published The Wal-Mart Effect, examining the operation of Walmart's supply chain. His book caught the attention of the press and the public. Fishman's case studies illustrate Walmart's drive to lower costs and achieve greater efficiency and suggest that it may have significant upstream effects. Since FIshman's book was published, Walmart has more than doubled in size. Further research on Walmart's role in the food supply chain has tended to be limited and anecdotal.[34][67]

2005–2010: Initiatives

 
Solar modules mounted on a Walmart Supercenter in Caguas, Puerto Rico (Store #2449)

Environmental initiatives

In November 2005, Walmart announced several environmental measures to increase energy efficiency and improve its overall environmental record, which had previously been lacking.[68] The company's primary goals included spending $500 million a year to increase fuel efficiency in Walmart's truck fleet by 25 percent over three years and double it within ten; reduce greenhouse gas emissions by 20 percent in seven years; reduce energy use at stores by 30 percent; and cut solid waste from U.S. stores and Sam's Clubs by 25 percent in three years. CEO Lee Scott said that Walmart's goal was to be a "good steward of the environment" and ultimately use only renewable energy sources and produce zero waste.[69] The company also designed three new experimental stores with wind turbines, photovoltaic solar panels, biofuel-capable boilers, water-cooled refrigerators, and xeriscape gardens.[70] In this time, Walmart also became the biggest seller of organic milk and the biggest buyer of organic cotton in the world, while reducing packaging and energy costs.[68] In 2007, the company worked with outside consultants to discover its total environmental impact and find areas for improvement. Walmart created its own electric company in Texas, Texas Retail Energy, planned to supply its stores with cheap power purchased at wholesale prices. Through this new venture, the company expected to save $15 million annually and also to lay the groundwork and infrastructure to sell electricity to Texas consumers in the future.[71]

Branding and store design changes

In 2006, Walmart announced that it would remodel its U.S. stores to help it appeal to a wider variety of demographics, including more affluent shoppers. As part of the initiative, the company launched a new store in Plano, Texas, that included high-end electronics, jewelry, expensive wines and a sushi bar.[72]

On September 12, 2007, Walmart introduced new advertising with the slogan, "Save money. Live better.", replacing "Always Low Prices, Always", which it had used since 1988. Global Insight, which conducted the research that supported the ads, found that Walmart's price level reduction resulted in savings for consumers of $287 billion in 2006, which equated to $957 per person or $2,500 per household (up 7.3 percent from the 2004 savings estimate of $2,329).[73]

On June 30, 2008, Walmart removed the hyphen from its logo and replaced the star with a Spark symbol that resembles a sunburst, flower, or star. The new logo received mixed reviews from design critics who questioned whether the new logo was as bold as those of competitors, such as the Target bullseye, or as instantly recognizable as the previous company logo, which was used for 18 years.[74] The new logo[75] made its debut on the company's website on July 1, 2008, and its U.S. locations updated store logos in the fall of 2008.[76] Walmart Canada started to adopt the logo for its stores in early 2009.[77]

Acquisitions and employee benefits

On March 20, 2009, Walmart announced that it was paying a combined US$933.6 million in bonuses to every full and part-time hourly worker.[78] This was in addition to $788.8 million in profit sharing, 401(k) pension contributions, hundreds of millions of dollars in merchandise discounts, and contributions to the employees' stock purchase plan.[79] While the economy at large was in an ongoing recession, Walmart reported solid financial figures for the fiscal year ending January 31, 2009, with $401.2 billion in net sales, a gain of 7.2 percent from the prior year. Income from continuing operations increased 3 percent to $13.3 billion, and earnings per share rose 6 percent to $3.35.[80]

On February 22, 2010, the company confirmed it was acquiring video streaming company Vudu, Inc. for an estimated $100 million.[81]

In May 2021, Walmart acquired the Israeli startup Zeekit startup for $200 million. Zeekit uses artificial intelligence to allow customers to try on clothing via a dynamic virtual platform.[82]

2011–2019

 
A truck converted to run on biofuel

Walmart's truck fleet logs millions of miles each year, and the company planned to double the fleet's efficiency between 2005 and 2015.[83] The truck pictured is one of 15 based at Walmart's Buckeye, Arizona, distribution center that was converted to run on biofuel from reclaimed cooking grease made during food preparation at Walmart stores.[84]

Studies of food choice, dietary quality, and health have found that Supercenters in the United States are associated with increases in obesity rates and average body mass, and that shoppers at Walmart do not follow Dietary Guidelines for Americans as well as shoppers at traditional supermarkets.[34] In January 2011, Walmart announced a program to improve the nutritional value of its store brands over five years, reduce prices for whole foods and vegetables, and open stores in low-income areas, so-called "food deserts", where there are no supermarkets.[85] Subsequent research is limited. Walmart may increase food access and decrease food instability, but it does not appear to increase dietary quality.[34]

On April 23, 2011, the company announced that it was testing its new "Walmart To Go" home delivery system where customers will be able to order specific items offered on their website. The initial test was in San Jose, California, and the company has not yet said whether the delivery system will be rolled out nationwide.[86]

On November 14, 2012, Walmart launched its first mail subscription service called Goodies. Customers pay a $7 monthly subscription for five to eight delivered food samples each month, so they can try new foods.[87] The service shut down in late 2013.[88]

In August 2013, the firm announced it was in talks to acquire a majority stake in the Kenya-based supermarket chain, Naivas.[89]

In June 2014, some Walmart employees went on strike in major U.S. cities demanding higher wages.[90] In July 2014, American actor and comedian Tracy Morgan launched a lawsuit against Walmart seeking punitive damages over a multi-car pile-up which the suit alleges was caused by the driver of one of the firm's tractor-trailers who had not slept for 24 hours. Morgan's limousine was apparently hit by the trailer, injuring him and two fellow passengers and killing a fourth, fellow comedian James McNair.[91] Walmart settled with the McNair family for $10 million, while admitting no liability.[92] Morgan and Walmart reached a settlement in 2015 for an undisclosed amount,[93] though Walmart later accused its insurers of "bad faith" in refusing to pay the settlement.[94]

In 2015, the company closed five stores on short notice for plumbing repairs.[95] However, employees and the United Food and Commercial Workers International Union (UFCW) alleged some stores were closed in retaliation for strikes aimed at increasing wages and improving working conditions.[96] The UFCW filed a complaint with the National Labor Relations Board. All five stores have since reopened.[97]

In 2015, Walmart was the biggest US commercial producer of solar power with 142 MW capacity, and had 17 energy storage projects.[98][99] This solar was primarily on rooftops, whereas there is an additional 20,000 m2 for solar canopies over parking lots.[100]

 
Walmart Supercenter in Grundy, Virginia (Store #3303). This store was built as part of a $200 million revitalization project.[101][102] The store was built on top of a two-story parking garage, the only one of its kind in the United States.[103]

On January 15, 2016, Walmart announced it would close 269 stores in 2016, affecting 16,000 workers.[104] One hundred and fifty-four of these stores earmarked for closure were in the U.S. (150 Walmart U.S. stores, 115 Walmart International stores, and 4 Sam's Clubs). Ninety-five percent of these U.S. stores were located, on average, 10 miles from another Walmart store. The 269 stores represented less than 1 percent of global square footage and revenue for the company. The 102 locations of Neighborhood Markets that were formerly or originally planned to be Walmart Express, which had been in a pilot program since 2011 and converted in to Neighborhood Markets in 2014, were included in the closures. Walmart planned to focus on "strengthening Supercenters, optimizing Neighborhood Markets, growing the e-commerce business and expanding pickup services for customers". In fiscal 2017, the company plans to open between 50 and 60 Supercenters, 85 to 95 Neighborhood Markets, 7 to 10 Sam's Clubs, and 200 to 240 international locations.[105] At the end of fiscal 2017, Walmart opened 38 Supercenters and relocated, expanded or converted 21 discount stores into Supercenters, for a total of 59 Supercenters, and opened 69 Neighborhood Markets, 8 Sam's Clubs, and 173 international locations, and relocated, expanded or converted 4 locations for a total of 177 international locations. On August 8, 2016, Walmart announced a deal to acquire e-commerce website Jet.com for US$3.3 billion.[106][107] Jet.com co-founder and CEO Marc Lore stayed on to run Jet.com in addition to Walmart's existing U.S. e-commerce operation. The acquisition was structured as a payout of $3 billion in cash, and an additional $300 million in Walmart stock vested over time as part of an incentive bonus plan for Jet.com executives.[108] On October 19, 2016, Walmart announced it would partner with IBM and Tsinghua University to track the pork supply chain in China using blockchain.[109] The use of blockchain to automate the tracking of the supply chain promises the potential for Walmart to save money and thus increase profits.[110]

On February 15, 2017, Walmart announced the acquisition of Moosejaw, a leading online active outdoor retailer, for approximately $51 million. The acquisition closed on February 13, 2017.[111] On June 16, 2017, Walmart agreed to acquire the men's apparel company Bonobos for $310 million in an effort to expand its fashion holdings.[112] On September 29, 2017, Walmart acquired Parcel, a technology-based, same-day and last-mile delivery company in Brooklyn.[113] In 2018, Walmart started crowdsourcing delivery services to customers using drivers' private vehicles, under the brand "Spark".[114]

On December 6, 2017, Walmart announced that it would change its corporate name to Walmart Inc. from Wal-Mart Stores, Inc. effective February 1, 2018.[115][116]

On January 11, 2018, Walmart announced that 63 Sam's Club locations in cities including Memphis, Houston, Seattle, and others would be closing. Some of the stores had already liquidated, without notifying employees; some employees learned by a company-wide email delivered January 11. All of the 63 stores were gone from the Sam's Club website as of the morning of January 11. Walmart said that ten of the stores will become e-commerce distribution centers and employees can reapply to work at those locations. Business Insider magazine calculated that over 11,000 workers will be affected.[117][118] On the same day, Walmart announced that as a result of the new tax law, it would be raising Walmart starting wages, distributing bonuses, expanding its leave policies and contributing toward the cost of employees' adoptions. Doug McMillon, Walmart's CEO, said, "We are early in the stages of assessing the opportunities tax reform creates for us to invest in our customers and associates and to further strengthen our business, all of which should benefit our shareholders."[119]

In March 2018, Walmart announced that it is producing its own brand of meal kits in all of its stores that is priced under Blue Apron designed to serve two people.[120]

It was reported that Walmart is now looking at entering the subscription-video space, hoping to compete with Netflix and Amazon. They have enlisted the help of former Epix CEO, Mark Greenberg, to help develop a low-cost subscription video-streaming service.[121]

In September 2018, Walmart partnered with comedian and talk show host Ellen DeGeneres to launch a new brand of women's apparel and accessories called EV1.[122]

On February 26, 2019, Walmart announced that it had acquired Tel Aviv-based product review start-up Aspectiva for an undisclosed sum.[123]

In May 2019, Walmart announced the launch of free one-day shipping on more than 220,000 items with minimum purchase amount of $35.[124] The initiative first launched in Las Vegas and the Phoenix area.[125]

In September 2019, Walmart made the announcement that it would cease the sale of all e-cigarettes due to "regulatory complexity and uncertainty" over the products. Earlier in 2019, Walmart stopped selling fruit-flavored e-cigarette and had raised the minimum age to 21 for the purchase of products containing tobacco.[126] That same month, Walmart opened its first Health Center, a "medical mall" where customers can purchase primary care services, such as vision tests, dental exams and root canals, lab work, X-rays and EKGs, counseling, and fitness and diet classes. Prices without insurance were listed, for instance, at $30 for an annual physical and $45 for a counseling session.[127] Continuing with its health care initiative, they opened a 2,600 square feet (240 m2) health and wellness clinic prototype in Springdale, Arkansas just to expand services.[128]

As of October 2019, Walmart stopped selling all live fish and aquatic plants.[129]

2020s: Continuing growth and development

 
Signs on a Walmart indicated changes due to the COVID-19 pandemic.

This decade, as with many other companies, started off very unorthodox and unusual, due to the large part of the coronavirus (COVID-19) pandemic, including store closures, limited store occupancy, and employment, along with social distancing protocols. The store hours were adjusted to allow cleaning and stocking.

In March 2020, due to the pandemic, Walmart changed some of its employee benefits. Employees can now decide to stay home and take unpaid leave if they feel unable to work or uncomfortable coming to work. Additionally, Walmart employees who contract the virus will receive "up to two weeks of pay". After two weeks, hourly associates who are unable to return to work are eligible for up to 26 weeks in pay.[130] As of July 21, 2020, Walmart paid pandemic bonuses of $428 million to staff. People who did part-time or temporary work received a bonus of $150 while those who worked full-time received a bonus of $300.[131] In July 2020, Walmart announced that all customers would be required to wear masks in all stores nationwide, including Sam's Club.[132]

In the first quarter of 2020, consumers responded to COVID by shopping less frequently (5.6% fewer transactions), and buying more when they did shop (16.5%).[133] As people shifted from eating out to eating at home,[34] net sales at Walmart increased by 10.5%, while online sales rose by 74%. Although Walmart experienced a 5.5% increase in operating expenses, its net income increased by 3.9%.[133] In the third quarter of 2020, ending October 31, Walmart reported revenue of $134.7 billion, representing a year-on-year increase of 5.2 percent.[134]

In December 2020, Walmart launched a new service, Carrier Pickup, that allows the customers to schedule a return for a product bought online, in-store, or from a third-party vendor. These services can be initiated on the Walmart App or on the website.[135]

In January 2021, Walmart announced that the company is launching a fintech startup, with venture partner Ribbit Capital, to provide financial products for consumers and employees.[136]

In February 2021, Walmart acquired technology from Thunder Industries, which uses automation to create digital ads, to expand its online marketing capabilities.[137]

In August 2021, Walmart announced it would open its Spark crowdsource delivery to other businesses as a white-label service, competing with Postmates and online food ordering delivery companies.[114]

In December 2021, Walmart announced it will participate in the Stephens Investment Conference Wednesday, and the Morgan Stanley Virtual Global Consumer & Retail Conference.[138] In June 2022, Walmart announced it would be acquiring Memomi, an AR optical tech company.[139]

In August 2022, Walmart announced it would be acquiring Volt Systems, a vendor management and product tracking software company.[140] Walmart announced it was partnering with Paramount to offer Paramount+ content to its Walmart+ subscribers in a bid to better compete with Amazon.[141]

Walmart announced in August 2022 that locations were not going back to 24 hours with most stores now being open between 6am and 11pm.[142]

In January 2023, Walmart announced it would raise its minimum wage for U.S. hourly workers from $12 to $14 an hour. Approximately 340,000 employees are expected to receive a raise, effective in early March 2023, and Walmart's U.S. average wage is expected to be over $17.50. The company also announced it would be adding additional college degrees and certificates to its Live Better U program.[143]

In February 2023, Walmart announced that they had made $611.3 billion in sales in the previous financial year, up 6.7%, which included a bump in the fourth quarter of the year, which saw $164 billion in sales. Profits for the company were also up, almost doubled from the previous year.[144]

Operating divisions

See also: List of assets owned by Walmart
 
Map of countries with Walmart stores
Legend:
  Current market locations
  Former market locations
  No current market locations

As of 2016, Walmart's operations are organized into four divisions: Walmart U.S., Walmart International, Sam's Club and Global eCommerce.[145] In the United States, Walmart's stores operate in four formats: discount, Supercenters. Neighborhood Markets, and Sam's Club stores.[34] Walmart International stores include additional formats such as supermarkets, hypermarkets, cash-and-carry stores, home improvement, specialty electronics, restaurants, apparel stores, drugstores, and convenience stores.[146]

Walmart U.S.

  •  

    Walmart In Fajardo Puerto Rico

Walmart U.S. is the company's largest division, accounting for US$331.666 billion, or 65 percent of total sales, for fiscal 2019.[16][17] It consists of three retail formats that have become commonplace in the United States: Supercenters, Discount Stores, Neighborhood Markets, and other small formats. The discount stores sell a variety of mostly non-grocery products, though emphasis has now shifted towards supercenters, which include more groceries. As of October 31, 2022, there are a total of 4,720 Walmart U.S. stores.[2][3] In the United States, 90 percent of the population resides within 10 miles of a Walmart store.[147] The total number of Walmart U.S. stores and Sam's Clubs combined is 5,320.[2][3]

The president and CEO of Walmart U.S. is John Furner.[148][149]

Walmart Supercenter

 
A Walmart Supercenter in Windham, Connecticut (Store #2022)

Walmart Supercenters, branded simply as "Walmart", are hypermarkets with sizes varying from 69,000 to 260,000 square feet (6,400 to 24,200 square meters), but averaging about 178,000 square feet (16,500 square meters).[4] These stock general merchandise and a full-service supermarket, including meat and poultry, baked goods, delicatessen, frozen foods, dairy products, garden produce, and fresh seafood. Many Walmart Supercenters also have a garden center, pet shop, pharmacy, Tire & Lube Express, optical center, one-hour photo processing lab, portrait studio, and numerous alcove shops, such as cellular phone stores, hair and nail salons, video rental stores, local bank branches (such as Woodforest National Bank branches in newer locations), and fast food outlets.

Many Walmart Supercenters currently feature McDonald's or Subway restaurants. In some Canadian locations, Tim Hortons were opened. Recently, in several Supercenters, like the Tallahassee, Florida and the Palm Desert, California locations, Walmart added Burger King to their locations, and the location in Glen Burnie, Maryland, due to its past as a hypermarket called Leedmark, which operated from May 1991 to January 1994, boasts an Auntie Anne's and an Italian restaurant. Some Walmart's in Canada have Axess Law locations, Mary Browns, Burger King's and alot have McDonald's Restaurants and in Atlantic Canada some Stores have ALC Locations and Some US locations have Domino's Pizza, and Claires Stores, Taco Bells and Wendy's, some US Locations have Small arcade's called GamePlay,

Some locations also have fuel stations which sell gasoline distributed by Murphy USA (which spun off from Murphy Oil in 2013), Sunoco, Inc. ("Optima"), the Tesoro Corporation ("Mirastar"), USA Gasoline, and even now Walmart-branded gas stations.[150]

The first Supercenter opened in Washington, Missouri, in 1988. A similar concept, Hypermart USA, had opened a year earlier in Garland, Texas. All Hypermart USA stores were later closed or converted into Supercenters.

As of October 31, 2022, there were 3,572 Walmart Supercenters in 49 of the 50 U.S. states, the District of Columbia, and Puerto Rico.[2][3] Hawaii is the only state to not have a Supercenter location. The largest Supercenter in the world, covering 260,000 square feet (24,000 square meters) on two floors, is located in Crossgates Commons in Albany, New York.[151]

A typical supercenter sells approximately 120,000 items, compared to the 35 million products sold in Walmart's online store.[152]

The "Supercenter" name has since been phased out, with these stores now simply referred to as "Walmart", since the company introduced the new Walmart logo in 2008. However, the branding is still used in Walmart's Canadian stores (spelled as "Supercentre" in Canadian English).[153]

Walmart Discount Store

 
The exterior of a Walmart Discount Store in Charlotte, North Carolina (Store #1821)

Walmart Discount Stores, also branded as simply "Walmart", are discount department stores with sizes varying from 30,000 to 221,000 square feet (2,800 to 20,500 square meters), with the average store covering 105,000 square feet (9,800 square meters).[4] They carry general merchandise and limited groceries. Some newer and remodeled discount stores have an expanded grocery department, similar to Target's PFresh department. Many of these stores also feature a garden center, pharmacy, Tire & Lube Express, optical center, one-hour photo processing lab, portrait studio, a bank branch, a cell phone store, and a fast food outlet. Some also have gasoline stations.[150] Discount Stores were Walmart's original concept, though they have since been surpassed by Supercenters.[34]

In 1990, Walmart opened its first Bud's Discount City location in Bentonville. Bud's operated as a closeout store, much like Big Lots. Many locations were opened to fulfill leases in shopping centers as Walmart stores left and moved into newly built Supercenters. All of the Bud's Discount City stores had closed or converted into Walmart Discount Stores by 1997.[154]

At its peak in 1996, there were 1,995 Walmart Discount Stores,[155] but as of October 31, 2022, that number was dropped to 365.[2][3]

Walmart Neighborhood Market

 
A 24-hour Walmart Neighborhood Market in Valdosta, Georgia (Store #6732)

Walmart Neighborhood Market, sometimes branded as "Neighborhood Market by Walmart" or informally known as "Neighborhood Walmart", is Walmart's chain of supermarkets ranging from 28,000 to 65,000 square feet (2,600 to 6,000 square meters) and averaging about 42,000 square feet (3,900 square meters), about a fifth of the size of a Walmart Supercenter.[4][156] The first Walmart Neighborhood Market opened ten years after the first Supercenter opened, but Walmart did not focus on the smaller grocery store format until the 2010s.[157]

The stores focus on three of Walmart's major sales categories: groceries, which account for about 55 percent of the company's revenue,[158][159] pharmacy, and, at some stores, fuel.[160] For groceries and consumables, the stores sell fresh produce, deli and bakery items, prepared foods, meat, dairy, organic, general grocery and frozen foods, in addition to cleaning products and pet supplies.[156][161] Some stores offer wine and beer sales[156] and drive-through pharmacies. Some stores, such as one at Midtown Center in Bentonville, Arkansas, offer made-to-order pizza with a seating area for eating.[162] Customers can also use Walmart's site-to-store operation and pick up online orders at Walmart Neighborhood Market stores just like the Supercenters and Discount Stores[163]

Products at Walmart Neighborhood Market stores have the same prices as those at Walmart's larger supercenters. A Moody's analyst said the wider company's pricing structure gives the chain of grocery stores a "competitive advantage" over competitors Whole Foods, Kroger and Trader Joe's.[160]

Neighborhood Market stores expanded slowly at first as a way to fill gaps between Walmart Supercenters and Discount Stores in existing markets. In its first 12 years, the company opened about 180 Walmart Neighborhood Markets. By 2010, Walmart said it was ready to accelerate its expansion plans for the grocery stores.[164] As of October 31, 2022, there were 682 Walmart Neighborhood Markets,[2][3] each employing between 90 and 95 full-time and part-time workers.[165] The total number of Neighborhood Markets and other small formats combined is 783.

Depending on the area, Neighborhood Market has some competition with Hy-Vee Fast & Fresh, which launched in 2019, similar to Neighborhood Market.

Former stores and concepts

 
A Walmart Neighborhood Market originally planned to be a Walmart Express in Alma, Georgia in September 2015 (Store #4229). This location closed in 2016 as part of a plan to close 269 stores globally.

Walmart opened Supermercado de Walmart locations to appeal to Hispanic communities in the United States.[166] The first one, a 39,000-square-foot (3,600-square-meter) store in the Spring Branch area of Houston, opened on April 29, 2009.[167] The store was a conversion of an existing Walmart Neighborhood Market.[168] In 2009, another Supermercado de Walmart opened in Phoenix, Arizona.[169] Both locations closed in 2014.[170] In 2009, Walmart opened "Mas Club", a warehouse retail operation patterned after Sam's Club. Its lone store also closed in 2014.[167]

Walmart Express was a chain of smaller discount stores with a range of services from groceries to check cashing and gasoline service. The concept was focused on small towns deemed unable to support a larger store and large cities where space was at a premium. Walmart planned to build 15 to 20 Walmart Express stores, focusing on Arkansas, North Carolina, and Chicago, by the end of its fiscal year in January 2012. As of September 2014, Walmart re-branded all 22[171] of its Express format stores to Neighborhood Markets in an effort to streamline its retail offer. It continued to open new Express stores under the Neighborhood Market name. As of October 31, 2022, there were 101 small-format stores in the United States. These include 92 other small formats, 8 convenience stores and 1 pickup location.[2][3] On January 15, 2016, Walmart announced that it would be closing 269 stores globally, including the 102 Neighborhood Markets that were formerly or originally planned to be Express stores.[172]

Between 2002 and 2022, Walmart owned the Amigo supermarkets chain in Puerto Rico. In 2022, Walmart announced that it would sell its Amigo stores to Pueblo Inc. and focus on modernizing its 18 Supercenter and Division 1 formats and 7 Sam's Clubs stores.[173]

Initiatives

In September 2006, Walmart announced a pilot program to sell generic drugs at $4 per prescription. The program was launched at stores in the Tampa, Florida, area, and by January 2007 had been expanded to all stores in Florida. While the average price of generics is $29 per prescription, compared to $102 for name-brand drugs, Walmart maintains that it is not selling at a loss, or providing them as an act of charity—instead, they are using the same mechanisms of mass distribution that it uses to bring lower prices to other products.[174] Many of Walmart's low cost generics are imported from India, where they are made by drug makers that include Ranbaxy and Cipla.[175]

On February 6, 2007, the company launched a "beta" version of a movie download service, which sold about 3,000 films and television episodes from all major studios and television networks.[176] The service was discontinued on December 21, 2007, due to low sales.[177]

In 2008, Walmart started a pilot program in the small grocery store concept called Marketside in the metropolitan Phoenix, Arizona, area. The four stores closed in 2011.[178]

 
A Walmart Pickup location in Canada

In 2015, Walmart began testing a free grocery pickup service, allowing customers to select products online and choose their pickup time. At the store, a Walmart employee loads the groceries into the customer's car. As of December 17, 2017, the service is available in 39 U.S. states.[179]

In May 2016, Walmart announced a change to ShippingPass, its three-day shipping service, and that it will move from a three-day delivery to two-day delivery to remain competitive with Amazon.[180] Walmart priced it at 49 dollars per year, compared to Amazon Prime's 99-dollar-per-year price.[181][182]

In June 2016, Walmart and Sam's Club announced that they would begin testing a last-mile grocery delivery that used services including Uber, Lyft, and Deliv, to bring customers' orders to their homes. Walmart customers would be able to shop using the company's online grocery service at grocery.walmart.com, then request delivery at checkout for a small fee. The first tests were planned to go live in Denver and Phoenix.[183] Walmart announced on March 14, 2018, that it would expand online delivery to 100 metropolitan regions in the United States, the equivalent of 40 percent of households, by the end of the year of 2018.[184]

Walmart's Winemakers Selection private label wine was introduced in June 2018 in about 1,100 stores. The wine, from domestic and international sources, was described by Washington Post food and wine columnist Dave McIntyre as notably good for the inexpensive ($11 to $16 per bottle) price level.[185]

In October 2019, Walmart announced that customers in 2,000 locations in 29 states can use the grocery pickup service for their adult beverage purchases. Walmart will also deliver adult beverages from nearly 200 stores across California and Florida.[186]

In February 2020, Walmart announced a new membership program called, "Walmart +". The news came shortly after Walmart announced the discontinuation of its personal shopping service, Jetblack.[187][188]

Numbers of stores by state

Locations as of October 1, 2022

State Supercenters Discount
Stores		 Neighborhood
Markets		 Amigos Sam's
Clubs		 Other
Pharmacy
Formats		 Total
stores
Alabama[189] 101 1 28 13 1 144
Alaska[190] 7 2 9
Arizona[191] 84 2 26 12 124
Arkansas[192] 76 5 33 11 8 133
California[193] 144 68 66 30 1 309
Colorado[194] 70 4 14 17 105
Connecticut[195] 12 21 1 34
Delaware[196] 6 3 1 10
District of Columbia[197] 3 3
Florida[198] 232 9 98 46 2 387
Georgia[199] 154 2 31 24 4 215
Hawaii[200] 10 2 12
Idaho[201] 23 3 1 27
Illinois[202] 139 15 5 25 184
Indiana[203] 97 6 9 13 2 127
Iowa[204] 58 2 9 69
Kansas[205] 58 2 14 9 83
Kentucky[206] 77 7 7 9 1 101
Louisiana[207] 88 2 33 14 1 138
Maine[208] 19 3 3 25
Maryland[209] 31 16 11 2 60
Massachusetts[210] 27 21 48
Michigan[211] 90 3 23 1 117
Minnesota[212] 65 3 12 80
Mississippi[213] 65 3 10 7 1 86
Missouri[214] 112 9 16 19 156
Montana[215] 14 2 16
Nebraska[216] 35 7 5 47
Nevada[217] 30 2 11 7 50
New Hampshire[218] 19 7 2 28
New Jersey[219] 35 27 8 70
New Mexico[220] 35 2 9 7 53
New York[221] 82 16 1 12 111
North Carolina[222] 143 6 43 22 214
North Dakota[223] 14 3 17
Ohio[224] 138 5 27 170
Oklahoma[225] 81 7 33 13 134
Oregon[226] 29 7 9 45
Pennsylvania[227] 116 20 24 160
Puerto Rico[228] 13 5 11 7 36
Rhode Island[229] 5 4 9
South Carolina[230] 83 26 13 122
South Dakota[231] 15 2 17
Tennessee[232] 117 1 18 14 150
Texas[233] 391 18 97 82 5 593
Utah[234] 41 10 8 59
Vermont[235] 3 3 6
Virginia[236] 110 4 20 15 149
Washington[237] 52 9 4 65
West Virginia[238] 38 5 1 44
Wisconsin[239] 83 4 2 10 99
Wyoming[240] 12 2 14

Walmart International

As of October 31, 2022, Walmart's international operations comprised 5,266 stores[2][3] and 800,000 workers in 23 countries outside the United States.[241] There are wholly owned operations in Argentina, Brazil, Canada, and the UK. With 2.2 million employees worldwide, the company is the largest private employer in the U.S. and Mexico, and one of the largest in Canada.[8] In fiscal 2019 Walmart's international division sales were US$120.824 billion, or 23.7 percent of total sales.[16][17] International retail units range from 1,400 to 186,000 square feet (130 to 17,280 square meters), while wholesale units range from 24,000 to 158,000 square feet (2,200 to 14,700 square meters).[4] Judith McKenna is the president and CEO of Walmart International .[242][149]

Central America

Walmart also owns 51 percent of the Central American Retail Holding Company (CARHCO), which, as of October 31, 2022, consists of 868 stores, including 263 stores in Guatemala (under the Paiz [27 locations], Walmart Supercenter [10 locations], Despensa Familiar [181 locations], and Maxi Dispensa [45 locations] banners),[2][3] 102 stores in El Salvador (under the Despensa Familiar [63 locations], La Despensa de Don Juan [17 locations], Walmart Supercenter [6 locations], and Maxi Despensa [16 locations] banners),[2][3] 111 stores in Honduras (including the Paiz [8 locations], Walmart Supercenter [4 locations], Dispensa Familiar [71 locations], and Maxi Despensa [28 locations] banners),[2][3] 102 stores in Nicaragua (including the Pali [71 locations], La Unión [9 locations], Maxi Pali [20 locations], and Walmart Supercenter [2 locations] banners),[2][3] and 290 stores in Costa Rica (including the Maxi Pali [49 locations], Mas X Menos [38 locations], Walmart Supercenter [14 locations], and Pali [189 locations] banners[2][3]).[243]

Chile

Main article: Líder

In January 2009, the company acquired a controlling interest in the largest grocer in Chile, Distribución y Servicio D&S SA.[244][245] In 2010, the company was renamed Walmart Chile.[246] As of October 31, 2022, Walmart Chile operates 384 stores under the banners Lider Hiper (97 locations), Lider Express (154 locations), Superbodega Acuenta (122 locations), and Central Mayorista (11 locations).[2][3]

Mexico

Main article: Walmart de México y Centroamérica
 
Walmart in Mexico

Walmart opened its first international store in Mexico in 1991.[34] As of October 31, 2022, Walmart's Mexico division, the largest outside the U.S., consisted of 2,804 stores.[2][3] Walmart in Mexico operates Walmart Supercenter (300 locations), Sam's Club (167 locations), Bodega Aurrera (571 locations), Mi Bodega Aurrera (438 locations), Bodega Aurrera Express (1,229 locations) and Walmart Express (99 locations).[3]

Canada

Main article: Walmart Canada
 
Walmart Supercentre in Richmond Hill, Ontario, Canada in September 2017

Walmart has operated in Canada since it acquired 122 stores comprising the Woolco division of Woolworth Canada, Inc on January 14, 1994.[247] As of October 31, 2022, it operates 402 locations (including 343 supercentres and 59 discount stores)[2][3] and, as of June 2015, it employs 89,358 people, with a local home office in Mississauga, Ontario.[248] Walmart Canada's first three Supercentres (spelled in Canadian English) opened in November 2006 in Ancaster, London, and Stouffville, Ontario.[249] The 100th Canadian Supercentre opened in July 2010, in Victoria, British Columbia.

In 2010, approximately one year after its incorporation of Schedule 2 (foreign-owned, deposit-taking) of Canada's Bank Act,[250] Walmart Canada Bank was introduced with the launch of the Walmart (Canada) Rewards MasterCard.[251] Less than ten years later, however, on May 17, 2018, Wal-Mart Canada announced it had reached a definitive agreement to sell Wal-Mart Canada Bank to First National co-founder Stephen Smith and private equity firm Centerbridge Partners, L.P., on undisclosed financial terms, though it added that it would still be issuer of the Walmart (Canada) Rewards MasterCard.[252]

On April 1, 2019, Centerbridge Partners, L.P. and Stephen Smith jointly announced the closing of the previously announced acquisition of Wal-Mart Canada Bank and that it was to be renamed Duo Bank of Canada, to be styled simply as Duo Bank.[253][254] Though exact ownership percentages were never revealed in either company announcement, it has also since been revealed that Duo Bank was reclassified as a Schedule 1 (domestic, deposit-taking)[255][256] federally chartered bank of the Bank Act in Canada from the Schedule 2 (foreign-owned or -controlled, deposit-taking)[256] that it had been, which indicates that Stephen Smith, as a noted Canadian businessman, is in a controlling position.

Africa

On September 28, 2010, Walmart announced it would buy Massmart Holdings Ltd. of Johannesburg, South Africa in a deal worth over US$4 billion giving the company its first footprint in Africa.[257] As of October 31, 2022, it has 411 stores, including 361 stores in South Africa (under the banners Game Foodco [78 locations], CBW [41 locations], Game [39 locations], Builders Express [50 locations], Builders Warehouse [34 locations], Cambridge [42 locations], Rhino [15 locations], Makro [23 locations], Builders Trade Depot [8 locations], Jumbo [13 locations], and Builders Superstore [18 locations]),[2][3] 11 stores in Botswana (under the banners CBW [7 locations], Game Foodco [2 locations], and Builders Warehouse [2 locations]),[2][3] 4 stores in Ghana (under the Game Foodco banner),[2][3] 4 stores in Kenya (under the banners Game Foodco [3 locations] and Builders Warehouse [1 location]),[2][3] 3 stores in Lesotho (under the banners CBW [2 locations] and Game Foodco [1 location]),[2] 2 stores in Malawi (under the Game banner),[2][3] 6 stores in Mozambique (under the banners Builders Warehouse [2 locations], Game Foodco [2 locations], CBW [1 location], and Builders Express [1 location]),[2][3] 5 stores in Namibia (under the banners Game Foodco [4 locations] and Game [1 location]),[2][3] 5 stores in Nigeria (under the banners Game [3 locations] and Game Foodco [2 location]),[2][3] 1 store in Swaziland (under the CBW banner),[2][3] 1 store in Tanzania (under the Game Foodco banner),[2][3] 1 store in Uganda (under the Game banner),[2][3] and 7 stores in Zambia (under the banners CBW [1 location], Game Foodco [3 locations], Builders Warehouse [2 locations], and Builders Express [1 location]).[2][3]

China

 
A Walmart in Hangzhou, China in February 2017

Walmart has joint ventures in China and several majority-owned subsidiaries. As of October 31, 2022, Walmart China (沃尔玛 Wò'ērmǎ)[258] operates 369 stores under the Walmart Supercenter (330 locations) and Sam's Club (39 locations) banners.[2][3]

In February 2012, Walmart announced that the company raised its stake to 51 percent in Chinese online supermarket Yihaodian to tap rising consumer wealth and help the company offer more products. Walmart took full ownership in July 2015.[259]

In December 2021, the Chinese Communist Party's Central Commission for Discipline Inspection warned Walmart about not stocking products made from inputs from Xinjiang in response to the Uyghur Forced Labor Prevention Act.[260]

India

In November 2006, the company announced a joint venture with Bharti Enterprises to operate in India. As foreign corporations were not allowed to enter the retail sector directly, Walmart operated through franchises and handled the wholesale end of the business.[261] The partnership involved two joint ventures—Bharti manages the front end, involving opening of retail outlets while Walmart takes care of the back end, such as cold chains and logistics. Walmart operates stores in India under the name Best Price Modern Wholesale.[262] The first store opened in Amritsar on May 30, 2009. On September 14, 2012, the Government of India approved 51 percent FDI in multi-brand retails, subject to approval by individual states, effective September 20, 2012.[263][264] Scott Price, Walmart's president and CEO for Asia, told The Wall Street Journal that the company would be able to start opening Walmart stores in India within two years.[265] Expansion into India faced some significant problems. In November 2012, Walmart admitted to spending US$25 million lobbying the Indian National Congress;[266] lobbying is conventionally considered bribery in India.[267] Walmart is conducting an internal investigation into potential violations of the Foreign Corrupt Practices Act.[268] Bharti Walmart suspended a number of employees, rumored to include its CFO and legal team, to ensure "a complete and thorough investigation".[269] In October 2013, Bharti and Walmart separated to pursue business independently.[270]

On May 9, 2018, Walmart announced its intent to acquire a 77% majority stake in the Indian e-commerce company Flipkart for $16 billion, in a deal that was completed on August 18, 2018.[271][272][273] As of October 31, 2022, there are 28 Best Price Modern Wholesale locations.[2][3]

Setbacks

In the 1990s, Walmart tried with a large financial investment to get a foothold in both German and Indonesian retail markets.

Walmart entered Indonesia with the opening of stores in Lippo Supermall (now known as Supermal Karawaci) and Megamall Pluit (now known as Pluit Village) respectively, under a joint-venture agreement with local conglomerate Lippo Group. Both stores closed down due to the 1997 Asian financial crisis.[274][275][276]

In 1997, Walmart took over the supermarket chain Wertkauf with its 21 stores for DM 750 million[277] and the following year Walmart acquired 74 Interspar stores for DM 1.3 billion.[278][279] The German market at this point was an oligopoly with high competition among companies which used a similar low price strategy as Walmart. As a result, Walmart's low price strategy yielded no competitive advantage. Walmart's corporate culture was not viewed positively among employees and customers, particularly Walmart's "statement of ethics", which attempted to restrict relationships between employees, a possible violation of German labor law, and led to a public discussion in the media, resulting in a bad reputation among customers.[280][281] In July 2006, Walmart announced its withdrawal from Germany due to sustained losses. The stores were sold to the German company Metro during Walmart's fiscal third quarter.[282][283] Walmart did not disclose its losses from its German investment, but they were estimated to be around €3 billion.[284]

 
A Hiper Bompreço in Natal, Brazil in May 2008

In 2004, Walmart bought the 118 stores in the Bompreço supermarket chain in northeastern Brazil. In late 2005, it took control of the Brazilian operations of Sonae Distribution Group through its new subsidiary, WMS Supermercados do Brasil, thus acquiring control of the Nacional and Mercadorama supermarket chains, the leaders in the Rio Grande do Sul and Paraná states, respectively. None of these stores were rebranded. As of January 2014, Walmart operated 61 Bompreço supermarkets, 39 Hiper Bompreço stores. It also ran 57 Walmart Supercenters, 27 Sam's Clubs, and 174 Todo Dia stores. With the acquisition of Bompreço and Sonae, by 2010, Walmart was the third-largest supermarket chain in Brazil, behind Carrefour and Pão de Açúcar.[285]

Walmart Brasil, the operating company, has its head office in Barueri, São Paulo State, and regional offices in Curitiba, Paraná; Porto Alegre, Rio Grande do Sul; Recife, Pernambuco; and Salvador, Bahia.[286] Walmart Brasil operates under the banners Todo Dia, Nacional, Bompreço, Walmart Supercenter, Maxxi Atacado, Hipermercado Big, Hiper Bompreço, Sam's Club, Mercadorama, Walmart Posto (Gas Station), Supermercado Todo Dia, and Hiper Todo Dia. Recently, the company started the conversion process of all Hiper Bompreço and Big stores into Walmart Supercenters and Bompreço, Nacional and Mercadorama stores into the Walmart Supermercado brand.

Since August 2018, Walmart Inc. only holds a minority stake in Walmart Brasil, which was renamed Grupo Big on August 12, 2019,[287] with 20% of the company's shares, and private equity firm Advent International holding 80% ownership of the company.[288] On March 24, 2021, it was announced that Carrefour would be acquiring Grupo Big.[289]

 
A Walmart Supercenter in Argentina in February 2019

Walmart Argentina was founded in 1995 and operates stores under the banners Walmart Supercenter, Changomas, Mi Changomas, and Punto Mayorista. On November 6, 2020, it was announced that Walmart has sold its Argentine operations to Grupo de Narváez.[290]

 
ASDA Supermarket in Fife, Scotland

Walmart's UK subsidiary Asda (which retained its name after being acquired by Walmart) is based in Leeds and accounted for 42.7  percent of 2006 sales of Walmart's international division. In contrast to the U.S. operations, Asda was originally and still remains primarily a grocery chain, but with a stronger focus on non-food items than most UK supermarket chains other than Tesco. In 2010 Asda acquired stores from Netto UK. In addition to small suburban Asda Supermarkets,[3] larger stores are branded Supercentres.[3] Other banners include Asda Superstores, Asda Living, and Asda Petrol Fueling Station.[2][3][291] In July 2015, Asda updated its logo featuring the Walmart Asterisks behind the first 'A' in the Logo. In May 2018, Walmart announced plans to sell Asda to rival Sainsbury's for $10.1 billion. Under the terms of the deal, Walmart would have received a 42% stake in the combined company and about £3 billion in cash.[292] However, in April 2019, the United Kingdom's Competition and Markets Authority blocked the proposed sale of Asda to Sainsburys.[293]

On October 2, 2020, it was announced that Walmart will sell a majority stake of Asda to a consortium of Zuber and Mohsin Issa (the owners of EG Group) and private equity firm TDR Capital for £6.8bn, pending approval from the Competition and Markets Authority.[294]

In Japan, Walmart owned 100 percent of Seiyu (西友 Seiyū) as of 2008.[282][295] It operates under the Seiyu (Hypermarket), Seiyu (Supermarket), Seiyu (General Merchandise), Livin, and Sunny banners.[2][3] On November 16, 2020, Walmart announced they would be selling 65% of their shares in the company to the private-equity firm KKR in a deal valuing 329 stores and 34,600 employees at $1.6 billion. Walmart is supposed to retain 15% and a seat on the board, while a joint-venture between KKR and Japanese company Rakuten Inc. will receive 20%.[296]

Corruption charges

An April 2012 investigation by The New York Times reported the allegations of a former executive of Walmart de Mexico that, in September 2005, the company had paid bribes via local fixers to officials throughout Mexico in exchange for construction permits, information, and other favors, which gave Walmart a substantial advantage over competitors.[297] Walmart investigators found credible evidence that Mexican and American laws had been broken. Concerns were also raised that Walmart executives in the United States had "hushed up" the allegations. A follow-up investigation by The New York Times, published December 17, 2012, revealed evidence that regulatory permission for siting, construction, and operation of nineteen stores had been obtained through bribery. There was evidence that a bribe of US$52,000 was paid to change a zoning map, which enabled the opening of a Walmart store a mile from a historical site in San Juan Teotihuacán in 2004.[298] After the initial article was released, Walmart released a statement denying the allegations and describing its anti-corruption policy. While an official Walmart report states that it had found no evidence of corruption, the article alleges that previous internal reports had indeed turned up such evidence before the story became public.[299] Forbes magazine contributor Adam Hartung also commented that the bribery scandal was a reflection of Walmart's "serious management and strategy troubles", stating, "[s]candals are now commonplace ... [e]ach scandal points out that Walmart's strategy is harder to navigate and is running into big problems".[300]

In 2012, there was an incident with CJ's Seafood, a crawfish processing firm in Louisiana that was partnered with Walmart, that eventually gained media attention for the mistreatment of its 40 H-2B visa workers from Mexico. These workers experienced harsh living conditions in tightly packed trailers outside of the work facility, physical threats, verbal abuse, and were forced to work day-long shifts. Many of the workers were afraid to take action about the abuse due to the fact that the manager threatened the lives of their family members in the U.S. and Mexico if the abuse were to be reported. Eight of the workers confronted management at CJ's Seafood about the mistreatment; however, the management denied the abuse allegations and the workers went on strike. The workers then took their stories to Walmart due to their partnership with CJ's. While Walmart was investigating the situation, the workers collected 150,000 signatures of supporters who agreed that Walmart should stand by the workers and take action. In June 2012, the visa workers held a protest and day-long hunger strike outside of the apartment building where a Walmart board member resided. Following this protest, Walmart announced its final decision to no longer work with CJ's Seafood. Less than a month later, the Department of Labor fined CJ's Seafood "approximately $460,000 in back-pay, safety violations, wage and hour violations, civil damages, and fines for abuses to the H-2B program. The company has since shut down."[301]

As of December 2012, internal investigations were ongoing into possible violations of the Foreign Corrupt Practices Act.[302] Walmart has invested US$99 million on internal investigations, which expanded beyond Mexico to implicate operations in China, Brazil, and India.[303][304] The case has added fuel to the debate as to whether foreign investment will result in increased prosperity, or if it merely allows local retail trade and economic policy to be taken over by "foreign financial and corporate interests".[305][306]

Sam's Club

Main article: Sam's Club

Sam's Club is a chain of warehouse clubs that sell groceries and general merchandise, often in bulk.[34] Locations generally range in size from 32,000–168,000 sq ft (3,000–15,600 m2), with an average club size of approximately 134,000 sq ft (12,400 m2).[4] The first Sam's Club was opened by Walmart, Inc. in 1983 in Midwest City, Oklahoma[307] under the name "Sam's Wholesale Club". The chain was named after its founder Sam Walton. As of October 31, 2022, Sam's Club operated 600 membership warehouse clubs and accounted for 11.3% of Walmart's revenue at $57.839 billion in fiscal year 2019.[16][308] Kathryn McLay is the president and CEO of Sam's Club.[149][309]

Global eCommerce

Based in San Bruno, California, Walmart's Global eCommerce division provides online retailing for Walmart, Sam's Club, Asda, and all other international brands. There are several locations in the United States in California and Oregon: San Bruno, Sunnyvale, Brisbane, and Portland. Locations outside of the United States include Shanghai (China), Leeds (United Kingdom), and Bangalore (India).

Subsidiaries

Private label brands

Main article: List of Walmart brands

About 40 percent of products sold in Walmart are private labels, which are produced for the company through contracts with manufacturers. Walmart began offering private label brands in 1991, with the launch of Sam's Choice, a line of drinks produced by Cott Beverages for Walmart. Sam's Choice quickly became popular and by 1993, was the third-most-popular beverage brand in the United States.[310] Other Walmart brands include Great Value and Equate in the U.S. and Canada and Smart Price in Britain. A 2006 study talked of "the magnitude of mind-share Walmart appears to hold in the shoppers' minds when it comes to the awareness of private label brands and retailers."[311]

Entertainment

In 2010, the company teamed with Procter & Gamble to produce Secrets of the Mountain and The Jensen Project, two-hour family movies which featured the characters using Walmart and Procter & Gamble-branded products. The Jensen Project also featured a preview of a product to be released in several months in Walmart stores.[312][313] A third movie, A Walk in My Shoes, also aired in 2010 and a fourth is in production.[when?][314] Walmart's director of brand marketing also serves as co-chair of the Association of National Advertisers's Alliance for Family Entertainment.[315]

Online commerce acquisitions and plans

In September 2016, Walmart purchased e-commerce company Jet.com, founded in 2014 by Marc Lore, to start competing with Amazon.com. Jet.com has acquired its own share of online retailers such as Hayneedle in March 2016, Shoebuy.com in December 2016, and ModCloth in March 2017. Walmart also acquired Parcel, a delivery service in New York, on September 29, 2017.[316][317]

On February 15, 2017, Walmart acquired Moosejaw, an online active outdoor retailer, for approximately $51 million. Moosejaw brought with it partnerships with more than 400 brands, including Patagonia, The North Face, Marmot, and Arc'teryx.[318]

Marc Lore, Walmart's U.S. e-commerce CEO, said that Walmart's existing physical infrastructure of almost 5,000 stores around the U.S. will enhance their digital expansion by doubling as warehouses for e-commerce without increasing overhead.[319] As of 2017, Walmart offers in-store pickup for online orders at 1,000 stores with plans to eventually expand the service to all of its stores.[320]

On May 9, 2018, Walmart announced its intent to acquire a 77% controlling stake in the Indian e-commerce website Flipkart for $16 billion[321] (beating bids by Amazon.com), subject to regulatory approval. Following its completion, the website's management will report to Marc Lore.[322][323][324] Completion of the deal was announced on August 18, 2018.[325]

The company's partnership with subscription service Kidbox was announced on April 16, 2019.[326]

Corporate affairs

 
Home office in Bentonville, Arkansas in June 2009

Walmart is headquartered in the Walmart Home Office complex in Bentonville, Arkansas. The company's business model is based on selling a wide variety of general merchandise at low prices.[11] Doug McMillon became Walmart's CEO on February 1, 2014. He has also worked as the head of Sam's Club and Walmart International.[327] The company refers to its employees as "associates". All Walmart stores in the U.S. and Canada also have designated "greeters" at the entrance, a practice pioneered by Sam Walton and later imitated by other retailers. Greeters are trained to help shoppers find what they want and answer their questions.[328]

For many years, associates were identified in the store by their signature blue vest, but this practice was discontinued in June 2007 and replaced with khaki pants and polo shirts. The wardrobe change was part of a larger corporate overhaul to increase sales and rejuvenate the company's stock price.[329] In September 2014, the uniform was again updated to bring back a vest (paid for by the company) for store employees over the same polos and khaki or black pants paid for by the employee. The vest is navy blue for Walmart employees at Supercenters and discounts stores, lime green for Walmart Neighborhood Market employees, and yellow for self-check-out associates; door greeters, and customer service managers. All three state "Proud Walmart Associate" on the left breast and the "Spark" logo covering the back.[330] Reportedly one of the main reasons the vest was reintroduced was that some customers had trouble identifying employees.[331] In 2016, self-checkout associates, door greeters and customer service managers began wearing a yellow vest to be better seen by customers. By requiring employees to wear uniforms that are made up of standard "streetwear", Walmart is not required to purchase the uniforms or reimburse employees which are required in some states, as long as that clothing can be worn elsewhere. Businesses are only legally required to pay for branded shirts and pants or clothes that would be difficult to wear outside of work.[332]

Unlike many other retailers, Walmart does not charge slotting fees to suppliers for their products to appear in the store.[333] Instead, it focuses on selling more-popular products and provides incentives for store managers to drop unpopular products.[333]

From 2006 to 2010, the company eliminated its layaway program. In 2011, the company revived its layaway program.[334][335]

Walmart introduced its Site-To-Store program in 2007, after testing the program since 2004 on a limited basis. The program allows walmart.com customers to buy goods online with a free shipping option, and have goods shipped to the nearest store for pickup.[336]

On September 15, 2017, Walmart announced that it would build a new headquarters in Bentonville to replace its current 1971 building and consolidate operations that have spread out to 20 different buildings throughout Bentonville.[337]

According to watchdog group Documented, in 2020 Walmart contributed $140,000 to the Rule of Law Defense Fund, a fund-raising arm of the Republican Attorneys General Association.[338]

Finance and governance

For the fiscal year ending January 31, 2019, Walmart reported net income of US$6.67 billion on $514.405 billion of revenue. The company's international operations accounted for $120.824 billion, or 23.7 percent, of its $510.329 billion of sales.[16][7] Walmart is the world's 29th-largest public corporation, according to the Forbes Global 2000 list, and the largest public corporation when ranked by revenue.[339]

Walmart is governed by an eleven-member board of directors elected annually by shareholders. Gregory B. Penner, son-in-law of S. Robson Walton and the grandson-in-law of Sam Walton, serves as chairman of the board. Doug McMillon serves as president and chief executive officer. Current members of the board are:[340][7][341]

Notable former members of the board include Hillary Clinton (1985–1992)[342] and Tom Coughlin (2003–2004), the latter having served as vice chairman. Clinton left the board before the 1992 U.S. presidential election, and Coughlin left in December 2005 after pleading guilty to wire fraud and tax evasion for stealing hundreds of thousands of dollars from Walmart.[343]

After Sam Walton's death in 1992, Don Soderquist, Chief Operating Officer and Senior Vice Chairman, became known as the "Keeper of the Culture".[344]

Financial and other statistics
Year Revenue Net Income Total Assets Price per
Share (US$) 		Employees Stores
US$ millions
1968[345] 12.618754 0.481754 24
1969[345] 21.365081 0.605211 27
1970[345] 30.862659 1.187764 1,000 32
1971[346] 44.286012 1.651599 15.331 1,500 38
1972[346] 78.014164 2.907354 28.463 2,300 51
1973[347] 124.889141 4.591469 46.241 3,500 66
1974[348] 167.560892 6.15852 60.106 4,400 78
1975[349] 236.20888 6.353336 75.221 5,800 104
1976[350] 340.331 11.506 125.347 7,500 125
1977[351] 478.807 16.546 168.201 10,000 153
1978[352] 678.456 21.886 251.865 14,700 195
1979[353] 900.298 29.447 324.666 17,500 229
1980[354] 1,248.976 41.151 457.879 21,000 276
1981[355] 1,643.199 55.682 592.345 27,000 330
1982[356] 2,444.997 82.794 937.513 41,000 491
1983[357] 3,376.252 124.14 1,187.448 46,000 551
1984[358] 4,666.909 196.244 1,652.254 62,000 645
1985[359] 6,400.861 270.767 2,205.229 81,000 758
1986[360] 8,451.489 327.437 3,103.645 104,000 887
1987[361] 11,909.076 450.086 4,049.092 141,000 1,037
1988[362] 15,959.255 627.643 5,131.809 183,000 1,215
1989[363] 20,649.001 837.221 6,359.668 223,000 1,381
1990[364] 25,810.656 1,075.900 8,198.484 275,000 1,528
1991[365] 32,601.594 1,291.024 11,388.915 328,000 1,725
1992[366] 43,886.902 1,608.476 15,443.389 371,000 1,930
1993[367] 55,483.771 1,994.794 20,565.087 434,000 2,136
1994[368] 67,344.574 2,333.277 26,440.764 528,000 2,463
1995[369] 82,494 2,681 32,819 622,000 2,872
1996[370] 93,627 2,740 37,541 675,000 3,106
1997[371] 104,859 3,056 39,604 728,000 3,117
1998[372] 117,958 3,526 45,384 825,000 3,406
1999[373] 137,634 4,430 49,996 910,000 3,600
2000[374] 165,013 5,377 70,349 38.34 1,140,000 3,662
2001[374] 191,329 6,295 78,130 37.30 1,244,000 4,189
2002[375] 204,011 6,592 81,549 39.93 1,383,000 4,414
2003[375] 229,616 7,955 92,900 39.40 1,400,000 4,688
2004[375] 256,329 9,054 104,912 40.17 1,500,000 4,906
2005[376] 284,310 10,267 120,154 36.03 1,700,000 5,289
2006[377] 312,101 11,231 138,187 34.95 1,800,000 6,141
2007[378] 348,368 11,284 151,587 35.76 1,900,000 6,779
2008[379] 377,023 12,731 163,514 42.74 2,100,000 7,262
2009[380] 404,254 13,381 163,429 40.02 2,100,000 7,870
2010[381] 408,085 14,370 170,407 42.90 2,100,000 8,416
2011[382] 421,849 16,389 180,782 45.11 2,100,000 8,970
2012[383] 446,509 15,699 193,406 57.29 2,200,000 10,130
2013[384] 468,651 16,999 203,105 65.74 2,200,000 10,773
2014[385] 476,294 16,022 204,751 69.17 2,200,000 10,942
2015[386] 485,651 16,363 203,490 66.40 2,200,000 11,453
2016[387] 482,130 14,694 199,581 65.64 2,300,000 11,528
2017[388] 485,873 13,643 198,825 76.67 2,300,000 11,695
2018[389] 500,343 9,862 204,522 90.80 2,300,000 11,718
2019[390] 514,405 6,670 219,295 108.41 2,200,000 11,361
2020[391] 523,964 14,881 236,495 129.60 2,200,000 11,501
2021[2] 559,151 13,510 252,500 2,200,000 11,443

Ownership

Walmart Inc. is a Delaware-domiciled joint-stock company registered with the U.S. Securities and Exchange Commission, with its registered office located in Wolters Kluwer's Corporation Trust Center in Wilmington. As of March 2017,[392] it has 3,292,377,090 outstanding shares. These are held mainly by the Walton family, a number of institutions and funds.[6][393]

Competition

In North America, Walmart's primary competitors include grocery stores and department stores like Aldi, Lidl, Kmart, Kroger, Ingles, Publix, Target, Harris Teeter, Meijer, and Winn Dixie in the United States; Hudson's Bay, Loblaw retail stores, Sobeys, Metro, and Giant Tiger in Canada; and Comercial Mexicana and Soriana in Mexico. Competitors of Walmart's Sam's Club division are Costco and the smaller BJ's Wholesale Club chain. Walmart's move into the grocery business in the late 1990s set it against major supermarket chains in both the United States and Canada.[395] Studies have typically found that Walmart's prices are significantly lower than those of their competitors, and that Walmart's presence is associated with lower food prices for households. Comparisons of performance metrics such as sales per square foot suggest that supermarkets in direct competition with Walmart Supercenters show significant decreases in profit margins, an effect that is strongest in the case of unionized competitors. Between 2000 and 2010, Walmart's entry into new areas often lowered local food prices at other stores. However, recent studies have not found the same effect, suggesting that retailers may have changed their competitive strategies.[34]

While the idea that Walmart destroys small businesses is widely assumed to be true, research so far suggests that Walmart superstores have little effect on smaller retailers such as "Mom and Pop" businesses. Differences in impact appear to be specific to the goods sold. Small retailers may experience difficulty if they rely on selling products identical to those at Walmart or if they try to sell at lower prices.[34]Dollar stores such as Family Dollar and Dollar General have been able to find a small niche market and compete successfully against Walmart.[395] In 2004, Walmart responded by testing its own dollar store concept, a subsection of some stores called "Pennies-n-Cents".[396][34]

Walmart also had to face fierce competition in some foreign markets. For example, in Germany it had captured just 2 percent of the German food market following its entry into the market in 1997 and remained "a secondary player" behind Aldi with 19 percent.[397] Walmart continues to do well in the UK, where its Asda subsidiary is the second-largest retailer.[398]

In May 2006, after entering the South Korean market in 1998, Walmart sold all 16 of its South Korean outlets to Shinsegae, a local retailer, for US$882 million. Shinsegae re-branded the Walmarts as E-mart stores.[399]

Walmart struggled to export its brand elsewhere as it rigidly tried to reproduce its model overseas. In China, Walmart hopes to succeed by adapting and doing things preferable to Chinese citizens. For example, it found that Chinese consumers preferred to select their own live fish and seafood; stores began displaying the meat uncovered and installed fish tanks, leading to higher sales.[400]

Customer base

 
Map of Walmart locations in the United States, as of December 2020

In the United States, Walmart's early growth occurred in the Southeast and lower Midwest. More recently, Walmart has expanded throughout the country. The number of Walmart stores per 1,000 people in 2019 was highest in Arkansas, Oklahoma, Louisiana, Alabama and Kansas, and lowest in Hawaii, California, New Jersey, Massachusetts and New York. California and New Jersey were two of the ten states with the largest increases in Supercenters between 2011 and 2020, along with Pennsylvania, Illinois, and Wisconsin.[34]

Walmart customers display strong customer loyalty[401] and cite low prices as the most important reason for shopping there. Walmart has characterized their shoppers as falling into three main groups: "value-price shoppers" (people who like low prices and cannot afford much more), "brand aspirationals" (people with low incomes who buy well-known brands in hopes of assuring quality), and "price-sensitive affluents" (wealthier shoppers who seek deals).[402] As of 2022 the average U.S. Walmart customer earned about $80,000 per year,[401] above the U.S. average personal income of $63,214.[403] Walmart reports that during times of rising inflation, customers become more sensitive to rising food prices, buying less expensive food items such as hot dogs and canned tuna rather than deli cold cuts. They also see more upper-income shoppers looking for bargains.[404]

Walmart shoppers have been reported to be politically conservative. A poll after the 2004 US presidential election reported that 76 percent of voters who shopped at Walmart once a week reported voting for George W. Bush while only 23 percent supported senator John Kerry.[405] When measured against similar retailers in the U.S. in 2006, frequent Walmart shoppers were rated the most politically conservative.[406] As of 2014 54 percent of Americans who preferred to shop at Walmart reported that they opposed same-sex marriage, while 40 percent were in favor, reflecting the store's southern roots.[407]

Due to its concentration of stores in the Bible Belt, Walmart is known for its "tradition of tailoring its service to churchgoing customers".[408] Walmart has carried clean versions of hip-hop audio CDs and in cooperation with The Timothy Plan, placed "plastic sheathes over suggestive women's periodicals and banned 'lad mags' such as Maxim" magazine.[408] Walmart also caters to its Christian customer base by selling Christian books and media,[409] such as VeggieTales videos and The Purpose-Driven Life, earning the company over US$1 billion annually.[410][411]

In 2006, Walmart took steps to expand its U.S. customer base, announcing a modification in its U.S. stores from a "one-size-fits-all" merchandising strategy to one designed to "reflect each of six demographic groups—African-Americans, the affluent, empty-nesters, Hispanics, suburbanites, and rural residents."[412] Around six months later, it unveiled a new slogan: "Saving people money so they can live better lives".[402]

Walmart has also made steps to appeal to more liberal customers, for example, by rejecting the American Family Association's recommendations and carrying the DVD Brokeback Mountain, a love story between two gay cowboys in Wyoming.[413]

Sales of guns and ammunition

Walmart stopped selling handguns in all U.S. states, except for Alaska, in 1993.[414]

In 2018, Walmart stopped selling guns and ammunition to persons younger than 21, following a similar move by Dick's Sporting Goods on the same day.[415] In the same year, Walmart stopped selling military-style rifles that were commonly used in mass shootings.[414]

As of 2019, Walmart was a major retailer of firearms and ammunition.[416] In 2019, after 23 people[417] were killed in a mass shooting at a Walmart store in El Paso, Texas, Walmart announced that it would stop selling all handgun ammunition and certain short-barreled rifle ammunition.[416] The company also announced that it would stop selling handguns in Alaska, the only state where the company still sold handguns.[415] The move was expected to reduce Walmart's U.S. market share in ammunition from around 20% to around 6–9%.[415] Walmart also stated that it was "respectfully requesting" that customers not openly carry weapons in Walmart stores, except for authorized law enforcement officers.[416][415]

Following the fatal police shooting of Walter Wallace Jr. in October 2020, Walmart temporarily removed gun and ammunition displays in thousands of stores across the U.S. from sales floors, grounding their reason in concerns of civil unrest. Company spokesman Kory Lundberg said in a statement that "We have seen some isolated civil unrest and as we have done on several occasions over the last few years, we have moved our firearms and ammunition off the sales floor as a precaution for the safety of our associates and customers." Firearms and ammunition will still be available for purchase on request, but the duration of the removal of both from the sales floor remains undetermined.[418]

Technology

Open source software

Many Walmart technology projects are coded in the open and available through the Walmart Labs GitHub repository[419] as open-source software under the OSI approved Apache V2.0 license. As of November 2016, 141 public GitHub projects are listed.

During a migration of the walmart.com retail platform to Facebook React and Node.js, the Electrode[420] project was created to power the e-commerce platform which serves 80 million visitors per month and 15 million items.

The electrode provides various developer enhancements and tools for the developer including Node.js configuration and feature management.

Alex Grigoryan[421] of Walmart Labs released a statement[422] on Medium.com on October 3, 2016, explaining the details of the applications and the scale that they operate at Walmart.

Big data analytics

As the largest retailer in the U.S., Walmart collects and analyzes a large amount of consumer data. The big data sets are mined for use in predictive analytics, which allow the company to optimize operations by predicting customer's habits. Walmart's datacenter is unofficially referred to as Area 71.[423]

In April 2011, Walmart acquired Kosmix to develop software for analyzing real-time data streams.[424] In August 2012, Walmart announced its Polaris search engine.[425]

The amount of data gathered by Walmart has raised privacy concerns.[426][427][428]

Cash handling

in 2016, Walmart began a drive to automate much of the cash handling process. Walmart began replacing employees who count currency by hand with machines that count 8 bills per second and 3,000 coins a minute. The processing machines, located in the back of stores, allow cashiers to process the money for electronic depositing.[429][430]

Charity

Sam Walton believed that the company's contribution to society was the fact that it operated efficiently, thereby lowering the cost of living for customers, and, therefore, in that sense was a "powerful force for good", despite his refusal to contribute cash to philanthropic causes.[431] Having begun to feel that his wealth attracted people who wanted nothing more than a "handout", he explained that while he believed his family had been fortunate and wished to use his wealth to aid worthy causes like education, they could not be expected to "solve every personal problem that comes to [their] attention". He explained later in his autobiography, "We feel very strongly that Wal-Mart really is not, and should not be, in the charity business," stating "any debit has to be passed along to somebody—either shareholders or our customers."[432] Since Sam Walton's death in 1992, however, Walmart and the Walmart Foundation dramatically increased charitable giving. For example, in 2005, Walmart donated US$20 million in cash and merchandise for Hurricane Katrina relief and in 2020 they committed $25 million to organizations on the frontlines of the COVID-19 pandemic response.[433] Today, Walmart's charitable donations approach US$1 billion each year.[434]

COVID-19

As of January 2021, healthcare workers could get vaccines through Walmart in New Mexico and Arkansas. Walmart planned to offer vaccines in Georgia, Indiana, Louisiana, Maryland, New Jersey, South Carolina, Texas, Chicago and Puerto Rico with the target of delivering between 10 million and 13 million doses per month at full capacity.[435][436][437]

In May 2021, Walmart said that starting from May 18 all its fully vaccinated employees can stop wearing masks at work following the guidance from the U.S. Centers for Disease Control and Prevention.[438]

Economic impact

Effects on customers

A 2005 story in The Washington Post reported that "Wal-Mart's discounting on food alone boosts the welfare of American shoppers by at least US$50 billion per year."[439] A study in 2005 at the Massachusetts Institute of Technology (MIT) measured the effect on consumer welfare and found that the poorest segment of the population benefits the most from the existence of discount retailers.[440] In 2006, American newspaper columnist George Will stated that In terms of economic effects, "Wal-Mart and its effects save shoppers more than US$200 billion a year, dwarfing such government programs as food stamps (US$28.6 billion) and the earned income tax credit (US$34.6 billion)".[441]

Effects on retailers

Kenneth Stone, Professor of Economics at Iowa State University, in a paper published in Farm Foundation (1997), found that some small towns can lose almost half of their retail trade within ten years of a Walmart store opening. Presumably, people who previously shopped in towns without Wal-Mart stores choose to shop in towns with Wal-Mart stores, part of an older pattern in which smaller centers lose retail sales to larger ones. Stone compared the changes to previous competitors that small town shops have faced in the past, such as the development of the railroads, the Sears Roebuck catalog, and shopping malls. He concluded that small towns are more affected by "discount mass merchandiser stores" than larger towns and that shop owners who adapt to the ever-changing retail market can "co-exist and even thrive in this type of environment."[62] In later research Artz and Stone (2006) reported that in MIssissippi the impact of opening a Walmart was much larger on existing retailers in rural communities (17%) than more urban ones (4%).[34][442] This also suggests that Walmart has achieved its strongest growth in non-metropolitan areas, which tend to be low-income.[34]

Studies of the impact of Walmart tend to focus on Supercenters rather than Neighborhood Markets. Comparisons of performance metrics such as sales per square foot suggest that supermarkets and other high-volume retailers in direct competition with Walmart Supercenters show significant decreases in profit margins.[34] While Walmart has often been said to be a destroyer of small businesses, much of this is anecdotal. Research so far suggests that Walmart superstores have little effect on smaller retailers such as "Mom and Pop" businesses.[34] A 2008 economic analysis published in the journal Economic Inquiry suggested that "the process of creative destruction unleashed by Wal‐Mart has had no statistically significant long‐run impact on the overall size and profitability of the small business sector in the United States."[443]

Impact appears to be related to a number of factors, with a key factor being the goods offered for sale.[34] A study by Ailawadi and others (2010) examined the impact of new Walmarts in detail. She reported that median sales dropped 40 percent at similar high-volume stores, 17 percent at supermarkets and 6 percent at drugstores. However, 30 percent of specific product categories at high-volume stores were unaffected. Many retailers reduced prices and cut product selection in an attempt to compete directly with Walmart, in effect attacking its areas of strength. A more successful approach was to track sales, identify vulnerable categories, and increase the range of products in those categories. By including products at both top and bottom price points, and offering temporary promotions on those items, retailers could attract both customers who were price-conscious and those interested in a wider range of options. A small store that specialized in a particular product area could compete effectively against Walmart.[444][445] Small specialized stores are less effective against big-box category killer chains such as Home Depot and Best Buy electronics.[446]

Some studies have suggested that the impact a Walmart store has on a local business is correlated to its distance from the store. David Merriman, Joseph Persky, Julie Davis and Ron Baiman (2012) outlined the impacts of Walmart in Chicago. Based on three annual surveys of enterprises within a four-mile radius of a new Chicago Walmart it "shows that the probability of going out of business was significantly higher for establishments close to that store". The overall findings of this study reinforce the "contention that large-city Walmarts, like those in small towns, absorb retail sales from nearby stores without significantly expanding the market".[447] Ellickson & Grieco (2013) report in the Journal of Urban Economics that Wal-Marts most strongly affect outlets of larger chains that are within 2 miles (3.2 km) of their location.[448]

Effects on jobs

A 2022 literature review concludes that "there is no consensus on the impact of Walmart on local employment, but most studies on the topic point to a modest increase in retail employment".[34] For example, studies at the University of Missouri found that a new store increases net retail employment in the county by 100 jobs in the short term, half of which disappear over five years as other retail establishments close.[449][450] Similarly, a net increase in employment (55 jobs) was found in a study of West Virginia counties between 1989 and 1998.[451]

Like other chain stores, Walmart tends to hire local employees for low-skilled jobs with low wages and minimal benefits.[34] This may increase employees’ reliance on public assistance programs, effectively transferring costs away from employers onto taxpayers.[446] Studies examining aggregate retail wage data from states and counties, before and after the arrival of Walmart, are mixed. Some results, particularly from nonmetropolitan areas in the South and central United States, suggest lowered wages. Other studies have found no effect (e.g. Pennsylvania) or an increase in wages (e,g, Maryland).[446] A 2004 paper by Goetz and Swaminathan suggested that U.S. counties with Walmart stores suffered increased poverty compared with counties without Wal-Marts.[452] It is difficult to distinguish the effects of opening a Walmart from other factors that occur in the same time and place, some of which may be related to the decision to open a store. Known as endogeneity bias, this makes it difficult to determine whether Walmart chooses to establish itself in communities with greater poverty and joblessness, or creates more poverty and joblessness.[446]

Studies of socioeconomic well-being, civic participation, and community welfare suggest that large non-locally owned businesses tend to be centralized and vertically integrated, rely on remote sources and support services, and move money, expertise and power away from local communities. Large externally-oriented businesses tend to be associated with lower local standards of living, greater inequality, and less social and civic participation. In contrast, locally oriented businesses are associated with higher rates of church membership, community engagement, civic improvement and recreation. They may also be associated with higher rates of home-ownership and expenditures on health and public schools. The presence of local entrepreneurs with resources and motivation to invest in local communities may be key to addressing community problems. This research is not specific to Walmart, but to large businesses in general.[446]

In broader economic terms, the Economic Policy Institute estimated that between 2001 and 2006 Wal-Mart's trade deficit with China alone represented a loss of nearly 200,000 U.S. jobs. During this period, Wal-Mart was responsible for 9.3% of total U.S. imports from China, increasing the U.S. trade deficit by an estimated $17.1 billion. This represents about 200,000 jobs, most of them in the manufacturing sector (133,000).[453]

A 2014 story in The Guardian reported that the Wal-Mart Foundation was boosting its efforts to work with U.S. manufacturers. In February 2014, the Walmart Foundation pledged to support domestic manufacturers by buying US$250 billion worth of American-made products in the next decade.[454] Between 2014 and 2017, the Walmart U.S. Manufacturing Innovation Fund gave $10 million in grants to research and academic institutions for projects that improve domestic manufacturing.[455] For the 2020 fiscal year, Walmart reported that nearly two-thirds of its merchandise was made, assembled or grown in the United States. As of March 2021, Walmart pledged to buy an additional $350 billion worth of American-based items over the next decade.[456]

Effects on productivity

A 2001 McKinsey Global Institute study of U.S. labor productivity growth between 1995 and 2000 concluded that "Wal-Mart directly and indirectly caused the bulk of the productivity acceleration" in general merchandise, representing 16 percent of total productivity growth in the retail sector.[457] Walmart's transformative use of information technology, particularly in supply-chain management, is identified as a major reason for its impact on productivity per man hour.[458][459][460] For every dollar spent by Walmart to improve its own technology, an estimated ten dollars has been invested by suppliers throughout its supply chain on their own systems and software. Economist Robert Solow has emphasized the importance of imitation and adaptation, as well as innovation. In addition to improving its own efficiency, Walmart's innovations have been adopted by its competitors so that they can compete.[458]

Labor relations

Workers speak during Occupy Wall Street

With over 2.3 million employees worldwide, Walmart has faced a torrent of lawsuits and issues with regards to its workforce. These issues involve low wages, poor working conditions, inadequate health care, and issues involving the company's strong anti-union policies. In November 2013, the National Labor Relations Board (NLRB) announced that it had found that in 13 U.S. states, Wal-Mart had pressured employees not to engage in strikes on Black Friday, and had illegally disciplined workers who had engaged in strikes.[461] Critics point to Walmart's high turnover rate as evidence of an unhappy workforce, although other factors may be involved. Approximately 70 percent of its employees leave within the first year.[462] Despite this turnover rate, the company is still able to affect unemployment rates. This was found in a study by Oklahoma State University which states, "Walmart is found to have substantially lowered the relative unemployment rates of blacks in those counties where it is present, but to have had only a limited impact on relative incomes after the influences of other socio-economic variables were taken into account."[463]

Walmart is the largest private employer in the United States, with 1.6 million employees as of 2020.[34] Walmart employs almost five times as many people as IBM, the second-largest employer.[464] Walmart employs more African Americans than any other private employer in the United States.[465] While 4.6% of all retail workers, and 16.5% of all US grocery workers, were unionized as of 2020, Walmart does not employ unionized labor and actively discourages unionization and collective bargaining.[34][466][467]

Walmart rebranded their Associate Education Benefits to Live Better U in March 2019. Live Better U supports associate education at every level and includes $1 a day college program, cost-free high school education, and discounts on higher education programs through partnership with Guild Education.

In April 2019, Walmart Inc. announced plans to extend the use of robots in stores in order to improve and monitor inventory, clean floors and unload trucks, part of the company's effort to lower its labor costs.[468]

In June 2019, Walmart Inc. announced the expansion of education benefits to recruit high school students. The incentives include flexible work schedules, free SAT and ACT preparation courses, up to seven hours of free college credit, and a debt-free college degree in three fields from six nonprofit universities.[469]

Gender

In 2007, a gender discrimination lawsuit, Dukes v. Wal-Mart Stores, Inc., was filed against Walmart, alleging that female employees were discriminated against in matters regarding pay and promotions. A class action suit was sought, which would have been the nation's largest in history, covering 1.5 million past and current employees.[470] On June 20, 2011, the United States Supreme Court ruled in Wal-Mart's favor, stating that the plaintiffs did not have enough in common to constitute a class.[471] The court ruled unanimously that because of the variability of the plaintiffs' circumstances, the class action could not proceed as presented, and furthermore, in a 5–4 decision that it could not proceed as any kind of class action suit.[472] Several plaintiffs, including the lead plaintiff, Betty Dukes, expressed their intent to file individual discrimination lawsuits separately.[473] Dukes died in 2017.[474] In 2020, Walmart agreed to pay $20 million, stop using a pre-employment test, and furnish other relief to settle a companywide, sex-based hiring discrimination lawsuit filed by the U.S. Equal Employ­ment Opportunity Commission (EEOC).[475]

According to a consultant hired by plaintiffs in a sex discrimination lawsuit, in 2001, Wal-Mart's Equal Employment Opportunity Commission filings showed that female employees made up 65 percent of Wal-Mart's hourly paid workforce, but only 33 percent of its management.[476][477] Just 35 percent of its store managers were women, compared to 57 percent at similar retailers.[477] Wal-Mart says comparisons with other retailers are unfair, because it classifies employees differently; if department managers were included in the totals, women would make up 60 percent of the managerial ranks.[477]

Sexual orientation and gender identity

In the Human Rights Campaign's (HRC) 2002 Corporate Equality Index, a measure of how companies treat LGBT employees and customers, gave Wal-Mart Stores Inc. a score of 14%.[478] By 2017, however, HRC's 2017 Corporate Equality Index gave Wal-Mart Stores Inc. a score of a 100%.[479] In 2003, Walmart added sexual orientation to their anti-discrimination policy.[480] In 2005, Walmart's definition of family began including same-sex partners.[481][482][483] In 2006, Walmart announced that "diversity efforts include new groups of minority, female and gay employees that meet at Walmart headquarters in Bentonville to advise the company on marketing and internal promotion. There are seven business resource groups: women, African Americans, Hispanics, Asians, Native Americans, gays and lesbians, and a disabled group."[484] From 2006 to 2008, Walmart was a member of the National Gay & Lesbian Chamber of Commerce.[485] In 2011, Walmart added gender identity to their anti-discrimination policy.[486] Walmart's anti-discrimination policies allow associates to use restroom facilities that corresponds with their gender identity and gender expression.[487] In 2013, Walmart began offering health insurance benefits to domestic partners.[485] In 2015, Doug McMillon, CEO of Walmart, issued a statement opposing House Bill 1228 and asked Governor Asa Hutchinson to veto the bill.[488] In 2016, Walmart added full healthcare benefits to its transgender employees.[489]

Criticism and controversies

Main article: Criticism of Walmart

Walmart has been subject to criticism from various groups and individuals, including labor unions, community groups, grassroots organizations, religious organizations, environmental groups, firearm groups, and the company's own customers and employees. They have protested against the company's policies and business practices, including charges of racial and gender discrimination.[490][491][492] Other areas of criticism include the company's foreign product sourcing, treatment of suppliers, employee compensation and working conditions, environmental practices, the use of public subsidies, the company's security policies, and slavery.[493][494] Walmart denies doing anything wrong and maintains that low prices are the result of efficiency.[495][496][497]

In April 2016, Walmart announced that it plans to eliminate eggs from battery cages from its supply chain by 2025.[498] The decision was particularly important because of Walmart's large market share and influence on the rest of the industry.[499][500] The move was praised by major animal welfare groups[501] but a poultry trade group representative expressed skepticism about the decision's impact.[501] Walmart's cage-free eggs will not come from free range producers, but rather industrial-scale farms where the birds will be allotted between 1 and 1.5 square feet each, a stressful arrangement which can cause cannibalism.[499][501] Unlike battery cages, the systems of Walmart's suppliers allow the hens to move around, but relative to battery cages they have higher hen mortality rates and present distinct environmental and worker health problems.[502]

In March 2018, Walmart was sued by former Director of Business Development Tri Huynh for claims of reporting misleading e-commerce performance results in favor of the company. Huynh stated the company's move was an attempt to regain lost ground to competitor Amazon.[503]

In September 2018, Walmart was sued by Equal Employment Opportunity Commission alleging that Walmart denied requests from pregnant employees to limit heavy lifting.[504]

In May 2019, the Center for Inquiry filed a lawsuit in the District of Columbia alleging consumer fraud and the endangering of its customers' health due to Walmart's practice of "selling homeopathic [products] alongside real medicine, in the same sections in its stores, under the same signs," according to Nicholas Little, CFI's vice president and general counsel.[505][506] On May 20, 2020, District of Columbia Superior Court Judge Florence Pan dismissed CFI's lawsuit, claiming that CFI had no standing as a consumer protection organization and failed to identify the specific actions on the part of Walmart that lead to harm to consumers. CFI has challenged both of those arguments and is planning an appeal.[507]

In July 2019, the Walmart subreddit was flooded with pro-union memes in a protest to the firing of an employee who posted confidential material to the subreddit.[508][509] Many of these posts were angry with Walmart surveying its staff on the Internet. The posting of the union content is in response to the aforementioned alleged anti-union position Walmart has taken in the past.[510]

In November 2021, a federal jury found that Walmart, along with Walgreens and CVS, "had substantially contributed to" the opioid crisis.[511] The damages between the three chains in this suit totalled $650 million. Damages claimed by the lawyers for Lake County and Trumbull County in Ohio were $3.3 billion. Two other chains, Rite Aid and Giant Eagle, settled with these counties for undisclosed sums before going to trial.[512]

In June 2022, the Federal Trade Commission (FTC) sued Walmart, alleging that the company facilitated money transfer fraud. The FTC claimed that Walmart allowed its money transfer services to be used by scammers who stole hundreds of millions of dollars from customers.[513][514]

2010s crime problem

According to an August 2016 report by Bloomberg Businessweek, aggressive cost-cutting decisions that began in 2000 when Lee Scott took over as CEO of the company led to a significant increase in crime in stores across the United States. These included the removal of the store's famed greeters, who are in part seen as a theft deterrent at exits, the replacement of many cashiers with self-checkout stations, and the addition of stores at a rate that exceeded the hiring of new employees, which led to a 19% increase in space per employee from a decade previous. While these decisions succeeded in increasing profits 23% in the decade that followed, they also led to an increase in both theft and violent crime.[515][446]

In 2015, under CEO Doug McMillon, Walmart began a company-wide campaign to reduce crime that included spot-checking receipts at exits, stationing employees at self-checkout areas, eye-level security cameras in high-theft areas, use of data analytics to detect credit fraud, hiring off-duty police and private security officers, and reducing calls to police with a program by which first-time offenders caught stealing merchandise below a certain value can avoid arrest if they agree to go through a theft-prevention program.[515]

Law enforcement agencies across the United States have noted a burden on resources created by a disproportionate number of calls from Walmart. Experts have criticized the retailer for shifting its security burden onto the taxpayers.[446] Across three Florida counties, approximately 9,000 police calls were logged to 53 Walmart stores but resulted in only a few hundred arrests.[516] In Granite Falls, North Carolina, 92% of larceny calls to local police were from the Walmart store there.[517] The trend is similar in rural, suburban, and urban areas. Police are called to Walmart stores 3 to 4 times as much as similar retailers such as Target.[518] Experts say the chain and its razor-thin profit margins rely heavily on police to protect its bottom line. Walmart Supercenters top the list of those most visited by police.[516]

The police captain in Port Richey, Florida, said that Target stores more often have uniformed security, as well as more visible staff in any case. Another comparison might be shopping malls which often have security patrols and off-duty police officers. J.R. Roberts, a former director for risk management at Valor Security Services (which provides mall security) says: "Shopping centers all have security; they know it's an expense, but one they know pays dividends because people feel safer going to their stores."[515]

In addition to hundreds of thousands of petty crimes, more than 200 violent crimes, including attempted kidnappings, stabbings, shootings, and murders occurred at the 4,500 Walmarts in the U.S. in 2016.[515] In 2019, 23 people were killed in a mass shooting at a Walmart store in El Paso, Texas.[415][417]

On June 27, 2020, a shooting occurred at a Walmart distribution center in Red Bluff, California, United States. One employee was killed, four other employees were wounded, and the shooter was killed by officers.[519][520][521][522]

In April 2022, Walmart decided to take service dog paraphernalia out of stores and online, following an online petition to have them stop selling service dog vests.[523]

In popular culture

See also

References

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March 20, 2023
walmart, this, article, about, retail, chain, other, uses, disambiguation, ɔː, ɑːr, formerly, mart, stores, american, multinational, retail, corporation, that, operates, chain, hypermarkets, also, called, supercenters, discount, department, stores, grocery, st. This article is about the retail chain For other uses see Walmart disambiguation Walmart Inc ˈ w ɔː l m ɑːr t formerly Wal Mart Stores Inc is an American multinational retail corporation that operates a chain of hypermarkets also called supercenters discount department stores and grocery stores in the United States headquartered in Bentonville Arkansas 10 The company was founded by Sam Walton and James Bud Walton in nearby Rogers Arkansas in 1962 and incorporated under Delaware General Corporation Law on October 31 1969 It also owns and operates Sam s Club retail warehouses 11 12 Walmart Inc Logo since 2008Headquarters Home Office in December 2012FormerlyWal Mart Discount City 1962 1969 Wal Mart Inc 1969 1970 Wal Mart Stores Inc 1970 2018 TypePublicTraded asNYSE WMTDJIA componentS amp P 100 componentS amp P 500 componentISINUS9311421039IndustryRetailPredecessorWalton s Five and DimeFoundedJuly 2 1962 60 years ago 1962 07 02 in Rogers Arkansas 1 October 31 1969 53 years ago 1969 10 31 in Wilmington Delaware incorporation FounderSam Walton James Bud WaltonHeadquartersBentonville Arkansas U S Number of locations10 586 stores worldwide October 31 2022 2 3 4 Area servedWorldwideKey peopleGreg Penner Chairman Doug McMillon President CEO ServicesWalmart 2 WalmartRevenueUS 611 3 billion FY2023 5 Operating incomeUS 20 4 billion FY2023 5 Net incomeUS 11 29 billion FY2023 5 Total assetsUS 243 45 billion FY2023 5 Total equityUS 83 754 billion FY2023 5 OwnerWalton family 50 85 6 Number of employees2 300 000 Jan 2022 5 DivisionsWalmart U S Walmart InternationalSam s ClubGlobal eCommerceSubsidiariesList of subsidiariesWebsitewalmart comFootnotes references 7 8 9 As of October 31 2022 update Walmart has 10 586 stores and clubs in 24 countries operating under 46 different names 2 3 4 The company operates under the name Walmart in the United States and Canada as Walmart de Mexico y Centroamerica in Mexico and Central America and as Flipkart Wholesale in India It has wholly owned operations in Chile Canada and South Africa Since August 2018 Walmart held only a minority stake in Walmart Brasil which was renamed Grupo Big in August 2019 with 20 percent of the company s shares and private equity firm Advent International holding 80 percent ownership of the company They eventually divested their shareholdings in Grupo Big to French retailer Carrefour in transaction worth R 7 billion and completed on June 7 2022 13 Walmart is the world s largest company by revenue with about US 570 billion in annual revenue according to the Fortune Global 500 list in October 2022 14 It is also the largest private employer in the world with 2 2 million employees It is a publicly traded family owned business as the company is controlled by the Walton family Sam Walton s heirs own over 50 percent of Walmart through both their holding company Walton Enterprises and their individual holdings 15 Walmart was the largest United States grocery retailer in 2019 and 65 percent of Walmart s US 510 329 billion sales came from U S operations 16 17 Walmart was listed on the New York Stock Exchange in 1972 By 1988 it was the most profitable retailer in the U S 18 and it had become the largest in terms of revenue by October 1989 19 The company was originally geographically limited to the South and lower Midwest but it had stores from coast to coast by the early 1990s Sam s Club opened in New Jersey in November 1989 and the first California outlet opened in Lancaster in July 1990 A Walmart in York Pennsylvania opened in October 1990 the first main store in the Northeast 20 Walmart s investments outside the U S have seen mixed results Its operations and subsidiaries in Canada 21 the United Kingdom ASDA 22 Central America South America and China are successful but its ventures failed in Germany Japan and South Korea 23 24 25 Contents 1 History 1 1 1945 1969 Early history 1 2 1969 1990 Incorporation and growth as a regional power 1 3 1990 2005 Retail rise to multinational status 1 4 2005 2010 Initiatives 1 4 1 Environmental initiatives 1 4 2 Branding and store design changes 1 4 3 Acquisitions and employee benefits 1 5 2011 2019 1 6 2020s Continuing growth and development 2 Operating divisions 2 1 Walmart U S 2 1 1 Walmart Supercenter 2 1 2 Walmart Discount Store 2 1 3 Walmart Neighborhood Market 2 1 4 Former stores and concepts 2 1 5 Initiatives 2 1 6 Numbers of stores by state 2 2 Walmart International 2 2 1 Central America 2 2 2 Chile 2 2 3 Mexico 2 2 4 Canada 2 2 5 Africa 2 2 6 China 2 2 7 India 2 2 8 Setbacks 2 2 9 Corruption charges 2 3 Sam s Club 2 4 Global eCommerce 3 Subsidiaries 3 1 Private label brands 3 2 Entertainment 3 3 Online commerce acquisitions and plans 4 Corporate affairs 4 1 Finance and governance 4 2 Ownership 4 3 Competition 4 4 Customer base 4 5 Sales of guns and ammunition 4 6 Technology 4 6 1 Open source software 4 6 2 Big data analytics 4 6 3 Cash handling 5 Charity 5 1 COVID 19 6 Economic impact 6 1 Effects on customers 6 2 Effects on retailers 6 3 Effects on jobs 6 4 Effects on productivity 7 Labor relations 7 1 Gender 7 2 Sexual orientation and gender identity 8 Criticism and controversies 8 1 2010s crime problem 9 In popular culture 10 See also 11 References 12 External linksHistory EditMain article History of Walmart This article or section appears to be slanted towards recent events Please try to keep recent events in historical perspective and add more content related to non recent events June 2020 Learn how and when to remove this template message 1945 1969 Early history Edit Founder Sam Walton Sam Walton s original Walton s Five and Dime Store in Bentonville Arkansas now serving as The Walmart Museum In 1945 businessman and former J C Penney employee Sam Walton bought a branch of the Ben Franklin stores from the Butler Brothers 26 His primary focus was selling products at low prices to get higher volume sales at a lower profit margin portraying it as a crusade for the consumer He experienced setbacks because the lease price and branch purchase were unusually high but he was able to find lower cost suppliers than those used by other stores and was consequently able to undercut his competitors on pricing 27 Sales increased 45 percent in his first year of ownership to US 105 000 in revenue which increased to 140 000 the next year and 175 000 the year after that Within the fifth year the store was generating 250 000 in revenue The lease then expired for the location and Walton was unable to reach an agreement for renewal so he opened up a new store at 105 N Main Street in Bentonville naming it Walton s Five and Dime 27 28 That store is now the Walmart Museum 29 Original logo 1962 1964 On July 2 1962 Walton opened the first Wal Mart Discount City store at 719 W Walnut Street in Rogers Arkansas Its design was inspired by Ann amp Hope which Walton visited in 1961 as did Kmart founder Harry B Cunningham 30 31 The name came from FedMart a chain of discount department stores founded by Sol Price in 1954 whom Walton was also inspired by Walton stated that he liked the idea of calling his discount chain Wal Mart because he really liked Sol s FedMart name The building is now occupied by a hardware store and an antiques mall while the company s Store 1 has since expanded to a Supercenter several blocks west at 2110 W Walnut Street Within its first five years the company expanded to 18 stores in Arkansas and reached 9 million in sales 32 In 1968 it opened its first stores outside Arkansas in Sikeston Missouri and Claremore Oklahoma 33 1969 1990 Incorporation and growth as a regional power Edit Logo used 1964 1981 The company was incorporated as Wal Mart Inc on October 31 1969 and changed its name to Wal Mart Stores Inc in 1970 The same year the company opened a home office and first distribution center in Bentonville Arkansas It had 38 stores operating with 1 500 employees and sales of 44 2 million It began trading stock as a publicly held company on October 1 1970 and was soon listed on the New York Stock Exchange The first stock split occurred in May 1971 at a price of 47 per share By this time Walmart was operating in five states Arkansas Kansas Louisiana Missouri and Oklahoma it entered Tennessee in 1973 and Kentucky and Mississippi in 1974 As the company moved into Texas in 1975 there were 125 stores with 7 500 employees and total sales of 340 3 million 33 Logo used 1981 1992 In the 1980s Walmart briefly experimented with a precursor to the Supercenter the Hyper Mart Four stores combined features of discount stores supermarkets pharmacies video arcades and other amenities 34 Walmart continued to grow rapidly and by the company s 25th anniversary in 1987 there were 1 198 Walmart stores with sales of 15 9 billion and 200 000 associates 33 One reason for Walmart s success between 1980 and 2000 is believed to be its contiguous pattern of expansion over time building new distribution centers in a hub and spoke framework within driving distance of existing Supercenters 34 1987 also marked the completion of the company s satellite network a 24 million investment linking all stores with two way voice and data transmissions and one way video communications with the Bentonville office At the time the company was the largest private satellite network allowing the corporate office to track inventory and sales and to instantly communicate to stores 35 By 1984 Sam Walton had begun to source between 6 and 40 of his company s products from China 36 In 1988 Walton stepped down as CEO and was replaced by David Glass 37 Walton remained as chairman of the board During this year the first Walmart Supercenter opened in Washington MO 38 With the contribution of its superstores the company surpassed Toys R Us in toy sales in 1998 39 40 1990 2005 Retail rise to multinational status Edit Logo used 1992 2008 still used in some locations and on many semi truck trailers Walmart logo since 2008 While it was the third largest retailer in the United States Walmart was more profitable than rivals Kmart and Sears by the late 1980s By 1990 it became the largest U S retailer by revenue 41 42 Prior to the summer of 1990 Walmart had no presence on the West Coast or in the Northeast except for a single Sam s Club in New Jersey which opened in November 1989 but in July and October that year it opened its first stores in California and Pennsylvania respectively By the mid 1990s it was the most powerful retailer in the U S and expanded into Mexico in 1991 and Canada in 1994 43 Walmart stores opened throughout the rest of the U S with Vermont being the last state to get a store in 1995 44 The company also opened stores outside North America entering South America in 1995 with stores in Argentina and Brazil and Europe in July 1999 buying Asda in the United Kingdom for US 10 billion 45 In 1997 Walmart was added to the Dow Jones Industrial Average 46 In 1998 Walmart introduced the Neighborhood Market concept with three stores in Arkansas 47 By 2005 estimates indicate that the company controlled about 20 percent of the retail grocery and consumables business 48 In 2000 H Lee Scott became Walmart s president and CEO as the company s sales increased to 165 billion 49 In 2002 it was listed for the first time as America s largest corporation on the Fortune 500 list with revenues of 219 8 billion and profits of 6 7 billion It has remained there every year except 2006 2009 and 2012 50 51 52 53 54 55 56 57 58 59 60 excessive citations In 2005 Walmart reported US 312 4 billion in sales more than 6 200 facilities around the world including 3 800 stores in the United States and 2 800 elsewhere employing more than 1 6 million associates Its U S presence grew so rapidly that only small pockets of the country remained more than 60 miles 97 kilometers from the nearest store 61 As Walmart expanded rapidly into the world s largest corporation many critics worried about its effect on local communities particularly small towns with many mom and pop stores There have been several studies on the economic impact of Walmart on small towns and local businesses jobs and taxpayers In one Kenneth Stone a professor of economics at Iowa State University found that some small towns can lose almost half of their retail trade within ten years of a Walmart store opening 62 However in another study he compared the changes to what small town shops had faced in the past including the development of the railroads the advent of the Sears Roebuck catalog and the arrival of shopping malls and concluded that shop owners who adapt to changes in the retail market can thrive after Walmart arrives 62 A later study in collaboration with Mississippi State University showed that there are both positive and negative impacts on existing stores in the area where the new supercenter locates 63 In the aftermath of Hurricane Katrina in September 2005 Walmart used its logistics network to organize a rapid response to the disaster donating 20 million 1 500 truckloads of merchandise food for 100 000 meals and the promise of a job for every one of its displaced workers 64 An independent study by Steven Horwitz of St Lawrence University found that Walmart The Home Depot and Lowe s made use of their local knowledge about supply chains infrastructure decision makers and other resources to provide emergency supplies and reopen stores well before the Federal Emergency Management Agency FEMA began its response 65 While the company was overall lauded for its quick response amidst criticism of FEMA several critics were quick to point out that there still remained issues with the company s labor relations 66 In 2006 Charles Fishman published The Wal Mart Effect examining the operation of Walmart s supply chain His book caught the attention of the press and the public Fishman s case studies illustrate Walmart s drive to lower costs and achieve greater efficiency and suggest that it may have significant upstream effects Since FIshman s book was published Walmart has more than doubled in size Further research on Walmart s role in the food supply chain has tended to be limited and anecdotal 34 67 2005 2010 Initiatives Edit Solar modules mounted on a Walmart Supercenter in Caguas Puerto Rico Store 2449 Environmental initiatives Edit In November 2005 Walmart announced several environmental measures to increase energy efficiency and improve its overall environmental record which had previously been lacking 68 The company s primary goals included spending 500 million a year to increase fuel efficiency in Walmart s truck fleet by 25 percent over three years and double it within ten reduce greenhouse gas emissions by 20 percent in seven years reduce energy use at stores by 30 percent and cut solid waste from U S stores and Sam s Clubs by 25 percent in three years CEO Lee Scott said that Walmart s goal was to be a good steward of the environment and ultimately use only renewable energy sources and produce zero waste 69 The company also designed three new experimental stores with wind turbines photovoltaic solar panels biofuel capable boilers water cooled refrigerators and xeriscape gardens 70 In this time Walmart also became the biggest seller of organic milk and the biggest buyer of organic cotton in the world while reducing packaging and energy costs 68 In 2007 the company worked with outside consultants to discover its total environmental impact and find areas for improvement Walmart created its own electric company in Texas Texas Retail Energy planned to supply its stores with cheap power purchased at wholesale prices Through this new venture the company expected to save 15 million annually and also to lay the groundwork and infrastructure to sell electricity to Texas consumers in the future 71 Branding and store design changes Edit In 2006 Walmart announced that it would remodel its U S stores to help it appeal to a wider variety of demographics including more affluent shoppers As part of the initiative the company launched a new store in Plano Texas that included high end electronics jewelry expensive wines and a sushi bar 72 On September 12 2007 Walmart introduced new advertising with the slogan Save money Live better replacing Always Low Prices Always which it had used since 1988 Global Insight which conducted the research that supported the ads found that Walmart s price level reduction resulted in savings for consumers of 287 billion in 2006 which equated to 957 per person or 2 500 per household up 7 3 percent from the 2004 savings estimate of 2 329 73 On June 30 2008 Walmart removed the hyphen from its logo and replaced the star with a Spark symbol that resembles a sunburst flower or star The new logo received mixed reviews from design critics who questioned whether the new logo was as bold as those of competitors such as the Target bullseye or as instantly recognizable as the previous company logo which was used for 18 years 74 The new logo 75 made its debut on the company s website on July 1 2008 and its U S locations updated store logos in the fall of 2008 76 Walmart Canada started to adopt the logo for its stores in early 2009 77 Acquisitions and employee benefits Edit On March 20 2009 Walmart announced that it was paying a combined US 933 6 million in bonuses to every full and part time hourly worker 78 This was in addition to 788 8 million in profit sharing 401 k pension contributions hundreds of millions of dollars in merchandise discounts and contributions to the employees stock purchase plan 79 While the economy at large was in an ongoing recession Walmart reported solid financial figures for the fiscal year ending January 31 2009 with 401 2 billion in net sales a gain of 7 2 percent from the prior year Income from continuing operations increased 3 percent to 13 3 billion and earnings per share rose 6 percent to 3 35 80 On February 22 2010 the company confirmed it was acquiring video streaming company Vudu Inc for an estimated 100 million 81 In May 2021 Walmart acquired the Israeli startup Zeekit startup for 200 million Zeekit uses artificial intelligence to allow customers to try on clothing via a dynamic virtual platform 82 2011 2019 Edit A truck converted to run on biofuelWalmart s truck fleet logs millions of miles each year and the company planned to double the fleet s efficiency between 2005 and 2015 83 The truck pictured is one of 15 based at Walmart s Buckeye Arizona distribution center that was converted to run on biofuel from reclaimed cooking grease made during food preparation at Walmart stores 84 Studies of food choice dietary quality and health have found that Supercenters in the United States are associated with increases in obesity rates and average body mass and that shoppers at Walmart do not follow Dietary Guidelines for Americans as well as shoppers at traditional supermarkets 34 In January 2011 Walmart announced a program to improve the nutritional value of its store brands over five years reduce prices for whole foods and vegetables and open stores in low income areas so called food deserts where there are no supermarkets 85 Subsequent research is limited Walmart may increase food access and decrease food instability but it does not appear to increase dietary quality 34 On April 23 2011 the company announced that it was testing its new Walmart To Go home delivery system where customers will be able to order specific items offered on their website The initial test was in San Jose California and the company has not yet said whether the delivery system will be rolled out nationwide 86 On November 14 2012 Walmart launched its first mail subscription service called Goodies Customers pay a 7 monthly subscription for five to eight delivered food samples each month so they can try new foods 87 The service shut down in late 2013 88 In August 2013 the firm announced it was in talks to acquire a majority stake in the Kenya based supermarket chain Naivas 89 In June 2014 some Walmart employees went on strike in major U S cities demanding higher wages 90 In July 2014 American actor and comedian Tracy Morgan launched a lawsuit against Walmart seeking punitive damages over a multi car pile up which the suit alleges was caused by the driver of one of the firm s tractor trailers who had not slept for 24 hours Morgan s limousine was apparently hit by the trailer injuring him and two fellow passengers and killing a fourth fellow comedian James McNair 91 Walmart settled with the McNair family for 10 million while admitting no liability 92 Morgan and Walmart reached a settlement in 2015 for an undisclosed amount 93 though Walmart later accused its insurers of bad faith in refusing to pay the settlement 94 In 2015 the company closed five stores on short notice for plumbing repairs 95 However employees and the United Food and Commercial Workers International Union UFCW alleged some stores were closed in retaliation for strikes aimed at increasing wages and improving working conditions 96 The UFCW filed a complaint with the National Labor Relations Board All five stores have since reopened 97 In 2015 Walmart was the biggest US commercial producer of solar power with 142 MW capacity and had 17 energy storage projects 98 99 This solar was primarily on rooftops whereas there is an additional 20 000 m2 for solar canopies over parking lots 100 Walmart Supercenter in Grundy Virginia Store 3303 This store was built as part of a 200 million revitalization project 101 102 The store was built on top of a two story parking garage the only one of its kind in the United States 103 On January 15 2016 Walmart announced it would close 269 stores in 2016 affecting 16 000 workers 104 One hundred and fifty four of these stores earmarked for closure were in the U S 150 Walmart U S stores 115 Walmart International stores and 4 Sam s Clubs Ninety five percent of these U S stores were located on average 10 miles from another Walmart store The 269 stores represented less than 1 percent of global square footage and revenue for the company The 102 locations of Neighborhood Markets that were formerly or originally planned to be Walmart Express which had been in a pilot program since 2011 and converted in to Neighborhood Markets in 2014 were included in the closures Walmart planned to focus on strengthening Supercenters optimizing Neighborhood Markets growing the e commerce business and expanding pickup services for customers In fiscal 2017 the company plans to open between 50 and 60 Supercenters 85 to 95 Neighborhood Markets 7 to 10 Sam s Clubs and 200 to 240 international locations 105 At the end of fiscal 2017 Walmart opened 38 Supercenters and relocated expanded or converted 21 discount stores into Supercenters for a total of 59 Supercenters and opened 69 Neighborhood Markets 8 Sam s Clubs and 173 international locations and relocated expanded or converted 4 locations for a total of 177 international locations On August 8 2016 Walmart announced a deal to acquire e commerce website Jet com for US 3 3 billion 106 107 Jet com co founder and CEO Marc Lore stayed on to run Jet com in addition to Walmart s existing U S e commerce operation The acquisition was structured as a payout of 3 billion in cash and an additional 300 million in Walmart stock vested over time as part of an incentive bonus plan for Jet com executives 108 On October 19 2016 Walmart announced it would partner with IBM and Tsinghua University to track the pork supply chain in China using blockchain 109 The use of blockchain to automate the tracking of the supply chain promises the potential for Walmart to save money and thus increase profits 110 On February 15 2017 Walmart announced the acquisition of Moosejaw a leading online active outdoor retailer for approximately 51 million The acquisition closed on February 13 2017 111 On June 16 2017 Walmart agreed to acquire the men s apparel company Bonobos for 310 million in an effort to expand its fashion holdings 112 On September 29 2017 Walmart acquired Parcel a technology based same day and last mile delivery company in Brooklyn 113 In 2018 Walmart started crowdsourcing delivery services to customers using drivers private vehicles under the brand Spark 114 On December 6 2017 Walmart announced that it would change its corporate name to Walmart Inc from Wal Mart Stores Inc effective February 1 2018 115 116 On January 11 2018 Walmart announced that 63 Sam s Club locations in cities including Memphis Houston Seattle and others would be closing Some of the stores had already liquidated without notifying employees some employees learned by a company wide email delivered January 11 All of the 63 stores were gone from the Sam s Club website as of the morning of January 11 Walmart said that ten of the stores will become e commerce distribution centers and employees can reapply to work at those locations Business Insider magazine calculated that over 11 000 workers will be affected 117 118 On the same day Walmart announced that as a result of the new tax law it would be raising Walmart starting wages distributing bonuses expanding its leave policies and contributing toward the cost of employees adoptions Doug McMillon Walmart s CEO said We are early in the stages of assessing the opportunities tax reform creates for us to invest in our customers and associates and to further strengthen our business all of which should benefit our shareholders 119 In March 2018 Walmart announced that it is producing its own brand of meal kits in all of its stores that is priced under Blue Apron designed to serve two people 120 It was reported that Walmart is now looking at entering the subscription video space hoping to compete with Netflix and Amazon They have enlisted the help of former Epix CEO Mark Greenberg to help develop a low cost subscription video streaming service 121 In September 2018 Walmart partnered with comedian and talk show host Ellen DeGeneres to launch a new brand of women s apparel and accessories called EV1 122 On February 26 2019 Walmart announced that it had acquired Tel Aviv based product review start up Aspectiva for an undisclosed sum 123 In May 2019 Walmart announced the launch of free one day shipping on more than 220 000 items with minimum purchase amount of 35 124 The initiative first launched in Las Vegas and the Phoenix area 125 In September 2019 Walmart made the announcement that it would cease the sale of all e cigarettes due to regulatory complexity and uncertainty over the products Earlier in 2019 Walmart stopped selling fruit flavored e cigarette and had raised the minimum age to 21 for the purchase of products containing tobacco 126 That same month Walmart opened its first Health Center a medical mall where customers can purchase primary care services such as vision tests dental exams and root canals lab work X rays and EKGs counseling and fitness and diet classes Prices without insurance were listed for instance at 30 for an annual physical and 45 for a counseling session 127 Continuing with its health care initiative they opened a 2 600 square feet 240 m2 health and wellness clinic prototype in Springdale Arkansas just to expand services 128 As of October 2019 Walmart stopped selling all live fish and aquatic plants 129 2020s Continuing growth and development Edit Signs on a Walmart indicated changes due to the COVID 19 pandemic This decade as with many other companies started off very unorthodox and unusual due to the large part of the coronavirus COVID 19 pandemic including store closures limited store occupancy and employment along with social distancing protocols The store hours were adjusted to allow cleaning and stocking In March 2020 due to the pandemic Walmart changed some of its employee benefits Employees can now decide to stay home and take unpaid leave if they feel unable to work or uncomfortable coming to work Additionally Walmart employees who contract the virus will receive up to two weeks of pay After two weeks hourly associates who are unable to return to work are eligible for up to 26 weeks in pay 130 As of July 21 2020 Walmart paid pandemic bonuses of 428 million to staff People who did part time or temporary work received a bonus of 150 while those who worked full time received a bonus of 300 131 In July 2020 Walmart announced that all customers would be required to wear masks in all stores nationwide including Sam s Club 132 In the first quarter of 2020 consumers responded to COVID by shopping less frequently 5 6 fewer transactions and buying more when they did shop 16 5 133 As people shifted from eating out to eating at home 34 net sales at Walmart increased by 10 5 while online sales rose by 74 Although Walmart experienced a 5 5 increase in operating expenses its net income increased by 3 9 133 In the third quarter of 2020 ending October 31 Walmart reported revenue of 134 7 billion representing a year on year increase of 5 2 percent 134 In December 2020 Walmart launched a new service Carrier Pickup that allows the customers to schedule a return for a product bought online in store or from a third party vendor These services can be initiated on the Walmart App or on the website 135 In January 2021 Walmart announced that the company is launching a fintech startup with venture partner Ribbit Capital to provide financial products for consumers and employees 136 In February 2021 Walmart acquired technology from Thunder Industries which uses automation to create digital ads to expand its online marketing capabilities 137 In August 2021 Walmart announced it would open its Spark crowdsource delivery to other businesses as a white label service competing with Postmates and online food ordering delivery companies 114 In December 2021 Walmart announced it will participate in the Stephens Investment Conference Wednesday and the Morgan Stanley Virtual Global Consumer amp Retail Conference 138 In June 2022 Walmart announced it would be acquiring Memomi an AR optical tech company 139 In August 2022 Walmart announced it would be acquiring Volt Systems a vendor management and product tracking software company 140 Walmart announced it was partnering with Paramount to offer Paramount content to its Walmart subscribers in a bid to better compete with Amazon 141 Walmart announced in August 2022 that locations were not going back to 24 hours with most stores now being open between 6am and 11pm 142 In January 2023 Walmart announced it would raise its minimum wage for U S hourly workers from 12 to 14 an hour Approximately 340 000 employees are expected to receive a raise effective in early March 2023 and Walmart s U S average wage is expected to be over 17 50 The company also announced it would be adding additional college degrees and certificates to its Live Better U program 143 In February 2023 Walmart announced that they had made 611 3 billion in sales in the previous financial year up 6 7 which included a bump in the fourth quarter of the year which saw 164 billion in sales Profits for the company were also up almost doubled from the previous year 144 Operating divisions EditSee also List of assets owned by Walmart Map of countries with Walmart stores Legend Current market locations Former market locations No current market locations As of 2016 Walmart s operations are organized into four divisions Walmart U S Walmart International Sam s Club and Global eCommerce 145 In the United States Walmart s stores operate in four formats discount Supercenters Neighborhood Markets and Sam s Club stores 34 Walmart International stores include additional formats such as supermarkets hypermarkets cash and carry stores home improvement specialty electronics restaurants apparel stores drugstores and convenience stores 146 Walmart U S Edit Walmart In Fajardo Puerto RicoWalmart U S is the company s largest division accounting for US 331 666 billion or 65 percent of total sales for fiscal 2019 16 17 It consists of three retail formats that have become commonplace in the United States Supercenters Discount Stores Neighborhood Markets and other small formats The discount stores sell a variety of mostly non grocery products though emphasis has now shifted towards supercenters which include more groceries As of October 31 2022 update there are a total of 4 720 Walmart U S stores 2 3 In the United States 90 percent of the population resides within 10 miles of a Walmart store 147 The total number of Walmart U S stores and Sam s Clubs combined is 5 320 2 3 The president and CEO of Walmart U S is John Furner 148 149 Walmart Supercenter Edit A Walmart Supercenter in Windham Connecticut Store 2022 Walmart Supercenters branded simply as Walmart are hypermarkets with sizes varying from 69 000 to 260 000 square feet 6 400 to 24 200 square meters but averaging about 178 000 square feet 16 500 square meters 4 These stock general merchandise and a full service supermarket including meat and poultry baked goods delicatessen frozen foods dairy products garden produce and fresh seafood Many Walmart Supercenters also have a garden center pet shop pharmacy Tire amp Lube Express optical center one hour photo processing lab portrait studio and numerous alcove shops such as cellular phone stores hair and nail salons video rental stores local bank branches such as Woodforest National Bank branches in newer locations and fast food outlets Many Walmart Supercenters currently feature McDonald s or Subway restaurants In some Canadian locations Tim Hortons were opened Recently in several Supercenters like the Tallahassee Florida and the Palm Desert California locations Walmart added Burger King to their locations and the location in Glen Burnie Maryland due to its past as a hypermarket called Leedmark which operated from May 1991 to January 1994 boasts an Auntie Anne s and an Italian restaurant Some Walmart s in Canada have Axess Law locations Mary Browns Burger King s and alot have McDonald s Restaurants and in Atlantic Canada some Stores have ALC Locations and Some US locations have Domino s Pizza and Claires Stores Taco Bells and Wendy s some US Locations have Small arcade s called GamePlay Some locations also have fuel stations which sell gasoline distributed by Murphy USA which spun off from Murphy Oil in 2013 Sunoco Inc Optima the Tesoro Corporation Mirastar USA Gasoline and even now Walmart branded gas stations 150 The first Supercenter opened in Washington Missouri in 1988 A similar concept Hypermart USA had opened a year earlier in Garland Texas All Hypermart USA stores were later closed or converted into Supercenters As of October 31 2022 update there were 3 572 Walmart Supercenters in 49 of the 50 U S states the District of Columbia and Puerto Rico 2 3 Hawaii is the only state to not have a Supercenter location The largest Supercenter in the world covering 260 000 square feet 24 000 square meters on two floors is located in Crossgates Commons in Albany New York 151 A typical supercenter sells approximately 120 000 items compared to the 35 million products sold in Walmart s online store 152 The Supercenter name has since been phased out with these stores now simply referred to as Walmart since the company introduced the new Walmart logo in 2008 However the branding is still used in Walmart s Canadian stores spelled as Supercentre in Canadian English 153 Walmart Discount Store Edit The exterior of a Walmart Discount Store in Charlotte North Carolina Store 1821 Walmart Discount Stores also branded as simply Walmart are discount department stores with sizes varying from 30 000 to 221 000 square feet 2 800 to 20 500 square meters with the average store covering 105 000 square feet 9 800 square meters 4 They carry general merchandise and limited groceries Some newer and remodeled discount stores have an expanded grocery department similar to Target s PFresh department Many of these stores also feature a garden center pharmacy Tire amp Lube Express optical center one hour photo processing lab portrait studio a bank branch a cell phone store and a fast food outlet Some also have gasoline stations 150 Discount Stores were Walmart s original concept though they have since been surpassed by Supercenters 34 In 1990 Walmart opened its first Bud s Discount City location in Bentonville Bud s operated as a closeout store much like Big Lots Many locations were opened to fulfill leases in shopping centers as Walmart stores left and moved into newly built Supercenters All of the Bud s Discount City stores had closed or converted into Walmart Discount Stores by 1997 154 At its peak in 1996 there were 1 995 Walmart Discount Stores 155 but as of October 31 2022 that number was dropped to 365 2 3 Walmart Neighborhood Market Edit A 24 hour Walmart Neighborhood Market in Valdosta Georgia Store 6732 Walmart Neighborhood Market sometimes branded as Neighborhood Market by Walmart or informally known as Neighborhood Walmart is Walmart s chain of supermarkets ranging from 28 000 to 65 000 square feet 2 600 to 6 000 square meters and averaging about 42 000 square feet 3 900 square meters about a fifth of the size of a Walmart Supercenter 4 156 The first Walmart Neighborhood Market opened ten years after the first Supercenter opened but Walmart did not focus on the smaller grocery store format until the 2010s 157 The stores focus on three of Walmart s major sales categories groceries which account for about 55 percent of the company s revenue 158 159 pharmacy and at some stores fuel 160 For groceries and consumables the stores sell fresh produce deli and bakery items prepared foods meat dairy organic general grocery and frozen foods in addition to cleaning products and pet supplies 156 161 Some stores offer wine and beer sales 156 and drive through pharmacies Some stores such as one at Midtown Center in Bentonville Arkansas offer made to order pizza with a seating area for eating 162 Customers can also use Walmart s site to store operation and pick up online orders at Walmart Neighborhood Market stores just like the Supercenters and Discount Stores 163 Products at Walmart Neighborhood Market stores have the same prices as those at Walmart s larger supercenters A Moody s analyst said the wider company s pricing structure gives the chain of grocery stores a competitive advantage over competitors Whole Foods Kroger and Trader Joe s 160 Neighborhood Market stores expanded slowly at first as a way to fill gaps between Walmart Supercenters and Discount Stores in existing markets In its first 12 years the company opened about 180 Walmart Neighborhood Markets By 2010 Walmart said it was ready to accelerate its expansion plans for the grocery stores 164 As of October 31 2022 update there were 682 Walmart Neighborhood Markets 2 3 each employing between 90 and 95 full time and part time workers 165 The total number of Neighborhood Markets and other small formats combined is 783 Depending on the area Neighborhood Market has some competition with Hy Vee Fast amp Fresh which launched in 2019 similar to Neighborhood Market Former stores and concepts Edit A Walmart Neighborhood Market originally planned to be a Walmart Express in Alma Georgia in September 2015 Store 4229 This location closed in 2016 as part of a plan to close 269 stores globally Walmart opened Supermercado de Walmart locations to appeal to Hispanic communities in the United States 166 The first one a 39 000 square foot 3 600 square meter store in the Spring Branch area of Houston opened on April 29 2009 167 The store was a conversion of an existing Walmart Neighborhood Market 168 In 2009 another Supermercado de Walmart opened in Phoenix Arizona 169 Both locations closed in 2014 170 In 2009 Walmart opened Mas Club a warehouse retail operation patterned after Sam s Club Its lone store also closed in 2014 167 Walmart Express was a chain of smaller discount stores with a range of services from groceries to check cashing and gasoline service The concept was focused on small towns deemed unable to support a larger store and large cities where space was at a premium Walmart planned to build 15 to 20 Walmart Express stores focusing on Arkansas North Carolina and Chicago by the end of its fiscal year in January 2012 As of September 2014 update Walmart re branded all 22 171 of its Express format stores to Neighborhood Markets in an effort to streamline its retail offer It continued to open new Express stores under the Neighborhood Market name As of October 31 2022 update there were 101 small format stores in the United States These include 92 other small formats 8 convenience stores and 1 pickup location 2 3 On January 15 2016 Walmart announced that it would be closing 269 stores globally including the 102 Neighborhood Markets that were formerly or originally planned to be Express stores 172 Between 2002 and 2022 Walmart owned the Amigo supermarkets chain in Puerto Rico In 2022 Walmart announced that it would sell its Amigo stores to Pueblo Inc and focus on modernizing its 18 Supercenter and Division 1 formats and 7 Sam s Clubs stores 173 Initiatives Edit In September 2006 Walmart announced a pilot program to sell generic drugs at 4 per prescription The program was launched at stores in the Tampa Florida area and by January 2007 had been expanded to all stores in Florida While the average price of generics is 29 per prescription compared to 102 for name brand drugs Walmart maintains that it is not selling at a loss or providing them as an act of charity instead they are using the same mechanisms of mass distribution that it uses to bring lower prices to other products 174 Many of Walmart s low cost generics are imported from India where they are made by drug makers that include Ranbaxy and Cipla 175 On February 6 2007 the company launched a beta version of a movie download service which sold about 3 000 films and television episodes from all major studios and television networks 176 The service was discontinued on December 21 2007 due to low sales 177 In 2008 Walmart started a pilot program in the small grocery store concept called Marketside in the metropolitan Phoenix Arizona area The four stores closed in 2011 178 A Walmart Pickup location in Canada In 2015 Walmart began testing a free grocery pickup service allowing customers to select products online and choose their pickup time At the store a Walmart employee loads the groceries into the customer s car As of December 17 2017 update the service is available in 39 U S states 179 In May 2016 Walmart announced a change to ShippingPass its three day shipping service and that it will move from a three day delivery to two day delivery to remain competitive with Amazon 180 Walmart priced it at 49 dollars per year compared to Amazon Prime s 99 dollar per year price 181 182 In June 2016 Walmart and Sam s Club announced that they would begin testing a last mile grocery delivery that used services including Uber Lyft and Deliv to bring customers orders to their homes Walmart customers would be able to shop using the company s online grocery service at grocery walmart com then request delivery at checkout for a small fee The first tests were planned to go live in Denver and Phoenix 183 Walmart announced on March 14 2018 that it would expand online delivery to 100 metropolitan regions in the United States the equivalent of 40 percent of households by the end of the year of 2018 184 Walmart s Winemakers Selection private label wine was introduced in June 2018 in about 1 100 stores The wine from domestic and international sources was described by Washington Post food and wine columnist Dave McIntyre as notably good for the inexpensive 11 to 16 per bottle price level 185 In October 2019 Walmart announced that customers in 2 000 locations in 29 states can use the grocery pickup service for their adult beverage purchases Walmart will also deliver adult beverages from nearly 200 stores across California and Florida 186 In February 2020 Walmart announced a new membership program called Walmart The news came shortly after Walmart announced the discontinuation of its personal shopping service Jetblack 187 188 Numbers of stores by state Edit Locations as of October 1 2022 State Supercenters DiscountStores NeighborhoodMarkets Amigos Sam sClubs OtherPharmacyFormats TotalstoresAlabama 189 101 1 28 13 1 144Alaska 190 7 2 9Arizona 191 84 2 26 12 124Arkansas 192 76 5 33 11 8 133California 193 144 68 66 30 1 309Colorado 194 70 4 14 17 105Connecticut 195 12 21 1 34Delaware 196 6 3 1 10District of Columbia 197 3 3Florida 198 232 9 98 46 2 387Georgia 199 154 2 31 24 4 215Hawaii 200 10 2 12Idaho 201 23 3 1 27Illinois 202 139 15 5 25 184Indiana 203 97 6 9 13 2 127Iowa 204 58 2 9 69Kansas 205 58 2 14 9 83Kentucky 206 77 7 7 9 1 101Louisiana 207 88 2 33 14 1 138Maine 208 19 3 3 25Maryland 209 31 16 11 2 60Massachusetts 210 27 21 48Michigan 211 90 3 23 1 117Minnesota 212 65 3 12 80Mississippi 213 65 3 10 7 1 86Missouri 214 112 9 16 19 156Montana 215 14 2 16Nebraska 216 35 7 5 47Nevada 217 30 2 11 7 50New Hampshire 218 19 7 2 28New Jersey 219 35 27 8 70New Mexico 220 35 2 9 7 53New York 221 82 16 1 12 111North Carolina 222 143 6 43 22 214North Dakota 223 14 3 17Ohio 224 138 5 27 170Oklahoma 225 81 7 33 13 134Oregon 226 29 7 9 45Pennsylvania 227 116 20 24 160Puerto Rico 228 13 5 11 7 36Rhode Island 229 5 4 9South Carolina 230 83 26 13 122South Dakota 231 15 2 17Tennessee 232 117 1 18 14 150Texas 233 391 18 97 82 5 593Utah 234 41 10 8 59Vermont 235 3 3 6Virginia 236 110 4 20 15 149Washington 237 52 9 4 65West Virginia 238 38 5 1 44Wisconsin 239 83 4 2 10 99Wyoming 240 12 2 14Walmart International Edit As of October 31 2022 update Walmart s international operations comprised 5 266 stores 2 3 and 800 000 workers in 23 countries outside the United States 241 There are wholly owned operations in Argentina Brazil Canada and the UK With 2 2 million employees worldwide the company is the largest private employer in the U S and Mexico and one of the largest in Canada 8 In fiscal 2019 Walmart s international division sales were US 120 824 billion or 23 7 percent of total sales 16 17 International retail units range from 1 400 to 186 000 square feet 130 to 17 280 square meters while wholesale units range from 24 000 to 158 000 square feet 2 200 to 14 700 square meters 4 Judith McKenna is the president and CEO of Walmart International 242 149 Central America Edit Walmart also owns 51 percent of the Central American Retail Holding Company CARHCO which as of October 31 2022 update consists of 868 stores including 263 stores in Guatemala under the Paiz 27 locations Walmart Supercenter 10 locations Despensa Familiar 181 locations and Maxi Dispensa 45 locations banners 2 3 102 stores in El Salvador under the Despensa Familiar 63 locations La Despensa de Don Juan 17 locations Walmart Supercenter 6 locations and Maxi Despensa 16 locations banners 2 3 111 stores in Honduras including the Paiz 8 locations Walmart Supercenter 4 locations Dispensa Familiar 71 locations and Maxi Despensa 28 locations banners 2 3 102 stores in Nicaragua including the Pali 71 locations La Union 9 locations Maxi Pali 20 locations and Walmart Supercenter 2 locations banners 2 3 and 290 stores in Costa Rica including the Maxi Pali 49 locations Mas X Menos 38 locations Walmart Supercenter 14 locations and Pali 189 locations banners 2 3 243 Chile Edit Main article Lider In January 2009 the company acquired a controlling interest in the largest grocer in Chile Distribucion y Servicio D amp S SA 244 245 In 2010 the company was renamed Walmart Chile 246 As of October 31 2022 update Walmart Chile operates 384 stores under the banners Lider Hiper 97 locations Lider Express 154 locations Superbodega Acuenta 122 locations and Central Mayorista 11 locations 2 3 Mexico Edit Main article Walmart de Mexico y Centroamerica Walmart in Mexico Walmart opened its first international store in Mexico in 1991 34 As of October 31 2022 update Walmart s Mexico division the largest outside the U S consisted of 2 804 stores 2 3 Walmart in Mexico operates Walmart Supercenter 300 locations Sam s Club 167 locations Bodega Aurrera 571 locations Mi Bodega Aurrera 438 locations Bodega Aurrera Express 1 229 locations and Walmart Express 99 locations 3 Canada Edit Main article Walmart Canada Walmart Supercentre in Richmond Hill Ontario Canada in September 2017 Walmart has operated in Canada since it acquired 122 stores comprising the Woolco division of Woolworth Canada Inc on January 14 1994 247 As of October 31 2022 update it operates 402 locations including 343 supercentres and 59 discount stores 2 3 and as of June 2015 update it employs 89 358 people with a local home office in Mississauga Ontario 248 Walmart Canada s first three Supercentres spelled in Canadian English opened in November 2006 in Ancaster London and Stouffville Ontario 249 The 100th Canadian Supercentre opened in July 2010 in Victoria British Columbia In 2010 approximately one year after its incorporation of Schedule 2 foreign owned deposit taking of Canada s Bank Act 250 Walmart Canada Bank was introduced with the launch of the Walmart Canada Rewards MasterCard 251 Less than ten years later however on May 17 2018 Wal Mart Canada announced it had reached a definitive agreement to sell Wal Mart Canada Bank to First National co founder Stephen Smith and private equity firm Centerbridge Partners L P on undisclosed financial terms though it added that it would still be issuer of the Walmart Canada Rewards MasterCard 252 On April 1 2019 Centerbridge Partners L P and Stephen Smith jointly announced the closing of the previously announced acquisition of Wal Mart Canada Bank and that it was to be renamed Duo Bank of Canada to be styled simply as Duo Bank 253 254 Though exact ownership percentages were never revealed in either company announcement it has also since been revealed that Duo Bank was reclassified as a Schedule 1 domestic deposit taking 255 256 federally chartered bank of the Bank Act in Canada from the Schedule 2 foreign owned or controlled deposit taking 256 that it had been which indicates that Stephen Smith as a noted Canadian businessman is in a controlling position Africa Edit On September 28 2010 Walmart announced it would buy Massmart Holdings Ltd of Johannesburg South Africa in a deal worth over US 4 billion giving the company its first footprint in Africa 257 As of October 31 2022 update it has 411 stores including 361 stores in South Africa under the banners Game Foodco 78 locations CBW 41 locations Game 39 locations Builders Express 50 locations Builders Warehouse 34 locations Cambridge 42 locations Rhino 15 locations Makro 23 locations Builders Trade Depot 8 locations Jumbo 13 locations and Builders Superstore 18 locations 2 3 11 stores in Botswana under the banners CBW 7 locations Game Foodco 2 locations and Builders Warehouse 2 locations 2 3 4 stores in Ghana under the Game Foodco banner 2 3 4 stores in Kenya under the banners Game Foodco 3 locations and Builders Warehouse 1 location 2 3 3 stores in Lesotho under the banners CBW 2 locations and Game Foodco 1 location 2 2 stores in Malawi under the Game banner 2 3 6 stores in Mozambique under the banners Builders Warehouse 2 locations Game Foodco 2 locations CBW 1 location and Builders Express 1 location 2 3 5 stores in Namibia under the banners Game Foodco 4 locations and Game 1 location 2 3 5 stores in Nigeria under the banners Game 3 locations and Game Foodco 2 location 2 3 1 store in Swaziland under the CBW banner 2 3 1 store in Tanzania under the Game Foodco banner 2 3 1 store in Uganda under the Game banner 2 3 and 7 stores in Zambia under the banners CBW 1 location Game Foodco 3 locations Builders Warehouse 2 locations and Builders Express 1 location 2 3 China Edit A Walmart in Hangzhou China in February 2017 Walmart has joint ventures in China and several majority owned subsidiaries As of October 31 2022 update Walmart China 沃尔玛 Wo ermǎ 258 operates 369 stores under the Walmart Supercenter 330 locations and Sam s Club 39 locations banners 2 3 In February 2012 Walmart announced that the company raised its stake to 51 percent in Chinese online supermarket Yihaodian to tap rising consumer wealth and help the company offer more products Walmart took full ownership in July 2015 259 In December 2021 the Chinese Communist Party s Central Commission for Discipline Inspection warned Walmart about not stocking products made from inputs from Xinjiang in response to the Uyghur Forced Labor Prevention Act 260 India Edit In November 2006 the company announced a joint venture with Bharti Enterprises to operate in India As foreign corporations were not allowed to enter the retail sector directly Walmart operated through franchises and handled the wholesale end of the business 261 The partnership involved two joint ventures Bharti manages the front end involving opening of retail outlets while Walmart takes care of the back end such as cold chains and logistics Walmart operates stores in India under the name Best Price Modern Wholesale 262 The first store opened in Amritsar on May 30 2009 On September 14 2012 the Government of India approved 51 percent FDI in multi brand retails subject to approval by individual states effective September 20 2012 263 264 Scott Price Walmart s president and CEO for Asia told The Wall Street Journal that the company would be able to start opening Walmart stores in India within two years 265 Expansion into India faced some significant problems In November 2012 Walmart admitted to spending US 25 million lobbying the Indian National Congress 266 lobbying is conventionally considered bribery in India 267 Walmart is conducting an internal investigation into potential violations of the Foreign Corrupt Practices Act 268 Bharti Walmart suspended a number of employees rumored to include its CFO and legal team to ensure a complete and thorough investigation 269 In October 2013 Bharti and Walmart separated to pursue business independently 270 On May 9 2018 Walmart announced its intent to acquire a 77 majority stake in the Indian e commerce company Flipkart for 16 billion in a deal that was completed on August 18 2018 271 272 273 As of October 31 2022 update there are 28 Best Price Modern Wholesale locations 2 3 Setbacks Edit In the 1990s Walmart tried with a large financial investment to get a foothold in both German and Indonesian retail markets Walmart entered Indonesia with the opening of stores in Lippo Supermall now known as Supermal Karawaci and Megamall Pluit now known as Pluit Village respectively under a joint venture agreement with local conglomerate Lippo Group Both stores closed down due to the 1997 Asian financial crisis 274 275 276 In 1997 Walmart took over the supermarket chain Wertkauf with its 21 stores for DM 750 million 277 and the following year Walmart acquired 74 Interspar stores for DM 1 3 billion 278 279 The German market at this point was an oligopoly with high competition among companies which used a similar low price strategy as Walmart As a result Walmart s low price strategy yielded no competitive advantage Walmart s corporate culture was not viewed positively among employees and customers particularly Walmart s statement of ethics which attempted to restrict relationships between employees a possible violation of German labor law and led to a public discussion in the media resulting in a bad reputation among customers 280 281 In July 2006 Walmart announced its withdrawal from Germany due to sustained losses The stores were sold to the German company Metro during Walmart s fiscal third quarter 282 283 Walmart did not disclose its losses from its German investment but they were estimated to be around 3 billion 284 A Hiper Bompreco in Natal Brazil in May 2008 In 2004 Walmart bought the 118 stores in the Bompreco supermarket chain in northeastern Brazil In late 2005 it took control of the Brazilian operations of Sonae Distribution Group through its new subsidiary WMS Supermercados do Brasil thus acquiring control of the Nacional and Mercadorama supermarket chains the leaders in the Rio Grande do Sul and Parana states respectively None of these stores were rebranded As of January 2014 update Walmart operated 61 Bompreco supermarkets 39 Hiper Bompreco stores It also ran 57 Walmart Supercenters 27 Sam s Clubs and 174 Todo Dia stores With the acquisition of Bompreco and Sonae by 2010 Walmart was the third largest supermarket chain in Brazil behind Carrefour and Pao de Acucar 285 Walmart Brasil the operating company has its head office in Barueri Sao Paulo State and regional offices in Curitiba Parana Porto Alegre Rio Grande do Sul Recife Pernambuco and Salvador Bahia 286 Walmart Brasil operates under the banners Todo Dia Nacional Bompreco Walmart Supercenter Maxxi Atacado Hipermercado Big Hiper Bompreco Sam s Club Mercadorama Walmart Posto Gas Station Supermercado Todo Dia and Hiper Todo Dia Recently the company started the conversion process of all Hiper Bompreco and Big stores into Walmart Supercenters and Bompreco Nacional and Mercadorama stores into the Walmart Supermercado brand Since August 2018 Walmart Inc only holds a minority stake in Walmart Brasil which was renamed Grupo Big on August 12 2019 287 with 20 of the company s shares and private equity firm Advent International holding 80 ownership of the company 288 On March 24 2021 it was announced that Carrefour would be acquiring Grupo Big 289 A Walmart Supercenter in Argentina in February 2019 Walmart Argentina was founded in 1995 and operates stores under the banners Walmart Supercenter Changomas Mi Changomas and Punto Mayorista On November 6 2020 it was announced that Walmart has sold its Argentine operations to Grupo de Narvaez 290 ASDA Supermarket in Fife Scotland Walmart s UK subsidiary Asda which retained its name after being acquired by Walmart is based in Leeds and accounted for 42 7 percent of 2006 sales of Walmart s international division In contrast to the U S operations Asda was originally and still remains primarily a grocery chain but with a stronger focus on non food items than most UK supermarket chains other than Tesco In 2010 Asda acquired stores from Netto UK In addition to small suburban Asda Supermarkets 3 larger stores are branded Supercentres 3 Other banners include Asda Superstores Asda Living and Asda Petrol Fueling Station 2 3 291 In July 2015 Asda updated its logo featuring the Walmart Asterisks behind the first A in the Logo In May 2018 Walmart announced plans to sell Asda to rival Sainsbury s for 10 1 billion Under the terms of the deal Walmart would have received a 42 stake in the combined company and about 3 billion in cash 292 However in April 2019 the United Kingdom s Competition and Markets Authority blocked the proposed sale of Asda to Sainsburys 293 On October 2 2020 it was announced that Walmart will sell a majority stake of Asda to a consortium of Zuber and Mohsin Issa the owners of EG Group and private equity firm TDR Capital for 6 8bn pending approval from the Competition and Markets Authority 294 In Japan Walmart owned 100 percent of Seiyu 西友 Seiyu as of 2008 update 282 295 It operates under the Seiyu Hypermarket Seiyu Supermarket Seiyu General Merchandise Livin and Sunny banners 2 3 On November 16 2020 Walmart announced they would be selling 65 of their shares in the company to the private equity firm KKR in a deal valuing 329 stores and 34 600 employees at 1 6 billion Walmart is supposed to retain 15 and a seat on the board while a joint venture between KKR and Japanese company Rakuten Inc will receive 20 296 Corruption charges Edit An April 2012 investigation by The New York Times reported the allegations of a former executive of Walmart de Mexico that in September 2005 the company had paid bribes via local fixers to officials throughout Mexico in exchange for construction permits information and other favors which gave Walmart a substantial advantage over competitors 297 Walmart investigators found credible evidence that Mexican and American laws had been broken Concerns were also raised that Walmart executives in the United States had hushed up the allegations A follow up investigation by The New York Times published December 17 2012 revealed evidence that regulatory permission for siting construction and operation of nineteen stores had been obtained through bribery There was evidence that a bribe of US 52 000 was paid to change a zoning map which enabled the opening of a Walmart store a mile from a historical site in San Juan Teotihuacan in 2004 298 After the initial article was released Walmart released a statement denying the allegations and describing its anti corruption policy While an official Walmart report states that it had found no evidence of corruption the article alleges that previous internal reports had indeed turned up such evidence before the story became public 299 Forbes magazine contributor Adam Hartung also commented that the bribery scandal was a reflection of Walmart s serious management and strategy troubles stating s candals are now commonplace e ach scandal points out that Walmart s strategy is harder to navigate and is running into big problems 300 In 2012 there was an incident with CJ s Seafood a crawfish processing firm in Louisiana that was partnered with Walmart that eventually gained media attention for the mistreatment of its 40 H 2B visa workers from Mexico These workers experienced harsh living conditions in tightly packed trailers outside of the work facility physical threats verbal abuse and were forced to work day long shifts Many of the workers were afraid to take action about the abuse due to the fact that the manager threatened the lives of their family members in the U S and Mexico if the abuse were to be reported Eight of the workers confronted management at CJ s Seafood about the mistreatment however the management denied the abuse allegations and the workers went on strike The workers then took their stories to Walmart due to their partnership with CJ s While Walmart was investigating the situation the workers collected 150 000 signatures of supporters who agreed that Walmart should stand by the workers and take action In June 2012 the visa workers held a protest and day long hunger strike outside of the apartment building where a Walmart board member resided Following this protest Walmart announced its final decision to no longer work with CJ s Seafood Less than a month later the Department of Labor fined CJ s Seafood approximately 460 000 in back pay safety violations wage and hour violations civil damages and fines for abuses to the H 2B program The company has since shut down 301 As of December 2012 update internal investigations were ongoing into possible violations of the Foreign Corrupt Practices Act 302 Walmart has invested US 99 million on internal investigations which expanded beyond Mexico to implicate operations in China Brazil and India 303 304 The case has added fuel to the debate as to whether foreign investment will result in increased prosperity or if it merely allows local retail trade and economic policy to be taken over by foreign financial and corporate interests 305 306 Sam s Club Edit Main article Sam s Club Sam s Club is a chain of warehouse clubs that sell groceries and general merchandise often in bulk 34 Locations generally range in size from 32 000 168 000 sq ft 3 000 15 600 m2 with an average club size of approximately 134 000 sq ft 12 400 m2 4 The first Sam s Club was opened by Walmart Inc in 1983 in Midwest City Oklahoma 307 under the name Sam s Wholesale Club The chain was named after its founder Sam Walton As of October 31 2022 Sam s Club operated 600 membership warehouse clubs and accounted for 11 3 of Walmart s revenue at 57 839 billion in fiscal year 2019 16 308 Kathryn McLay is the president and CEO of Sam s Club 149 309 Global eCommerce Edit Based in San Bruno California Walmart s Global eCommerce division provides online retailing for Walmart Sam s Club Asda and all other international brands There are several locations in the United States in California and Oregon San Bruno Sunnyvale Brisbane and Portland Locations outside of the United States include Shanghai China Leeds United Kingdom and Bangalore India Subsidiaries EditPrivate label brands Edit Main article List of Walmart brands About 40 percent of products sold in Walmart are private labels which are produced for the company through contracts with manufacturers Walmart began offering private label brands in 1991 with the launch of Sam s Choice a line of drinks produced by Cott Beverages for Walmart Sam s Choice quickly became popular and by 1993 was the third most popular beverage brand in the United States 310 Other Walmart brands include Great Value and Equate in the U S and Canada and Smart Price in Britain A 2006 study talked of the magnitude of mind share Walmart appears to hold in the shoppers minds when it comes to the awareness of private label brands and retailers 311 Entertainment Edit In 2010 the company teamed with Procter amp Gamble to produce Secrets of the Mountain and The Jensen Project two hour family movies which featured the characters using Walmart and Procter amp Gamble branded products The Jensen Project also featured a preview of a product to be released in several months in Walmart stores 312 313 A third movie A Walk in My Shoes also aired in 2010 and a fourth is in production when 314 Walmart s director of brand marketing also serves as co chair of the Association of National Advertisers s Alliance for Family Entertainment 315 Online commerce acquisitions and plans Edit In September 2016 Walmart purchased e commerce company Jet com founded in 2014 by Marc Lore to start competing with Amazon com Jet com has acquired its own share of online retailers such as Hayneedle in March 2016 Shoebuy com in December 2016 and ModCloth in March 2017 Walmart also acquired Parcel a delivery service in New York on September 29 2017 316 317 On February 15 2017 Walmart acquired Moosejaw an online active outdoor retailer for approximately 51 million Moosejaw brought with it partnerships with more than 400 brands including Patagonia The North Face Marmot and Arc teryx 318 Marc Lore Walmart s U S e commerce CEO said that Walmart s existing physical infrastructure of almost 5 000 stores around the U S will enhance their digital expansion by doubling as warehouses for e commerce without increasing overhead 319 As of 2017 update Walmart offers in store pickup for online orders at 1 000 stores with plans to eventually expand the service to all of its stores 320 On May 9 2018 Walmart announced its intent to acquire a 77 controlling stake in the Indian e commerce website Flipkart for 16 billion 321 beating bids by Amazon com subject to regulatory approval Following its completion the website s management will report to Marc Lore 322 323 324 Completion of the deal was announced on August 18 2018 325 The company s partnership with subscription service Kidbox was announced on April 16 2019 326 Corporate affairs Edit Home office in Bentonville Arkansas in June 2009 Walmart is headquartered in the Walmart Home Office complex in Bentonville Arkansas The company s business model is based on selling a wide variety of general merchandise at low prices 11 Doug McMillon became Walmart s CEO on February 1 2014 He has also worked as the head of Sam s Club and Walmart International 327 The company refers to its employees as associates All Walmart stores in the U S and Canada also have designated greeters at the entrance a practice pioneered by Sam Walton and later imitated by other retailers Greeters are trained to help shoppers find what they want and answer their questions 328 For many years associates were identified in the store by their signature blue vest but this practice was discontinued in June 2007 and replaced with khaki pants and polo shirts The wardrobe change was part of a larger corporate overhaul to increase sales and rejuvenate the company s stock price 329 In September 2014 the uniform was again updated to bring back a vest paid for by the company for store employees over the same polos and khaki or black pants paid for by the employee The vest is navy blue for Walmart employees at Supercenters and discounts stores lime green for Walmart Neighborhood Market employees and yellow for self check out associates door greeters and customer service managers All three state Proud Walmart Associate on the left breast and the Spark logo covering the back 330 Reportedly one of the main reasons the vest was reintroduced was that some customers had trouble identifying employees 331 In 2016 self checkout associates door greeters and customer service managers began wearing a yellow vest to be better seen by customers By requiring employees to wear uniforms that are made up of standard streetwear Walmart is not required to purchase the uniforms or reimburse employees which are required in some states as long as that clothing can be worn elsewhere Businesses are only legally required to pay for branded shirts and pants or clothes that would be difficult to wear outside of work 332 Unlike many other retailers Walmart does not charge slotting fees to suppliers for their products to appear in the store 333 Instead it focuses on selling more popular products and provides incentives for store managers to drop unpopular products 333 From 2006 to 2010 the company eliminated its layaway program In 2011 the company revived its layaway program 334 335 Walmart introduced its Site To Store program in 2007 after testing the program since 2004 on a limited basis The program allows walmart com customers to buy goods online with a free shipping option and have goods shipped to the nearest store for pickup 336 On September 15 2017 Walmart announced that it would build a new headquarters in Bentonville to replace its current 1971 building and consolidate operations that have spread out to 20 different buildings throughout Bentonville 337 According to watchdog group Documented in 2020 Walmart contributed 140 000 to the Rule of Law Defense Fund a fund raising arm of the Republican Attorneys General Association 338 Finance and governance Edit For the fiscal year ending January 31 2019 Walmart reported net income of US 6 67 billion on 514 405 billion of revenue The company s international operations accounted for 120 824 billion or 23 7 percent of its 510 329 billion of sales 16 7 Walmart is the world s 29th largest public corporation according to the Forbes Global 2000 list and the largest public corporation when ranked by revenue 339 Walmart is governed by an eleven member board of directors elected annually by shareholders Gregory B Penner son in law of S Robson Walton and the grandson in law of Sam Walton serves as chairman of the board Doug McMillon serves as president and chief executive officer Current members of the board are 340 7 341 Gregory B Penner chairman of the board of directors of Walmart Inc and general partner of Madrone Capital Partners Cesar Conde chairman of NBCUniversal International Group and NBCUniversal Telemundo Enterprises Timothy P Flynn retired CEO of KPMG International Sarah Friar CEO of Nextdoor Carla A Harris Vice chairman of Wealth Management head of multicultural client strategy managing director and senior client advisor at Morgan Stanley Tom Horton senior advisor at Warburg Pincus LLC and retired chairman and CEO of American Airlines Marissa A Mayer co founder of Lumi Labs Inc and former president and CEO of Yahoo Inc Doug McMillon president and CEO of Walmart Randall Stephenson retired chairman and CEO of AT amp T Inc S Robson Rob Walton retired chairman of the board of directors of Walmart Inc Steuart Walton founder of RZC Investments LLC Notable former members of the board include Hillary Clinton 1985 1992 342 and Tom Coughlin 2003 2004 the latter having served as vice chairman Clinton left the board before the 1992 U S presidential election and Coughlin left in December 2005 after pleading guilty to wire fraud and tax evasion for stealing hundreds of thousands of dollars from Walmart 343 After Sam Walton s death in 1992 Don Soderquist Chief Operating Officer and Senior Vice Chairman became known as the Keeper of the Culture 344 Financial and other statistics Year Revenue Net Income Total Assets Price perShare US Employees StoresUS millions1968 345 12 618754 0 481754 241969 345 21 365081 0 605211 271970 345 30 862659 1 187764 1 000 321971 346 44 286012 1 651599 15 331 1 500 381972 346 78 014164 2 907354 28 463 2 300 511973 347 124 889141 4 591469 46 241 3 500 661974 348 167 560892 6 15852 60 106 4 400 781975 349 236 20888 6 353336 75 221 5 800 1041976 350 340 331 11 506 125 347 7 500 1251977 351 478 807 16 546 168 201 10 000 1531978 352 678 456 21 886 251 865 14 700 1951979 353 900 298 29 447 324 666 17 500 2291980 354 1 248 976 41 151 457 879 21 000 2761981 355 1 643 199 55 682 592 345 27 000 3301982 356 2 444 997 82 794 937 513 41 000 4911983 357 3 376 252 124 14 1 187 448 46 000 5511984 358 4 666 909 196 244 1 652 254 62 000 6451985 359 6 400 861 270 767 2 205 229 81 000 7581986 360 8 451 489 327 437 3 103 645 104 000 8871987 361 11 909 076 450 086 4 049 092 141 000 1 0371988 362 15 959 255 627 643 5 131 809 183 000 1 2151989 363 20 649 001 837 221 6 359 668 223 000 1 3811990 364 25 810 656 1 075 900 8 198 484 275 000 1 5281991 365 32 601 594 1 291 024 11 388 915 328 000 1 7251992 366 43 886 902 1 608 476 15 443 389 371 000 1 9301993 367 55 483 771 1 994 794 20 565 087 434 000 2 1361994 368 67 344 574 2 333 277 26 440 764 528 000 2 4631995 369 82 494 2 681 32 819 622 000 2 8721996 370 93 627 2 740 37 541 675 000 3 1061997 371 104 859 3 056 39 604 728 000 3 1171998 372 117 958 3 526 45 384 825 000 3 4061999 373 137 634 4 430 49 996 910 000 3 6002000 374 165 013 5 377 70 349 38 34 1 140 000 3 6622001 374 191 329 6 295 78 130 37 30 1 244 000 4 1892002 375 204 011 6 592 81 549 39 93 1 383 000 4 4142003 375 229 616 7 955 92 900 39 40 1 400 000 4 6882004 375 256 329 9 054 104 912 40 17 1 500 000 4 9062005 376 284 310 10 267 120 154 36 03 1 700 000 5 2892006 377 312 101 11 231 138 187 34 95 1 800 000 6 1412007 378 348 368 11 284 151 587 35 76 1 900 000 6 7792008 379 377 023 12 731 163 514 42 74 2 100 000 7 2622009 380 404 254 13 381 163 429 40 02 2 100 000 7 8702010 381 408 085 14 370 170 407 42 90 2 100 000 8 4162011 382 421 849 16 389 180 782 45 11 2 100 000 8 9702012 383 446 509 15 699 193 406 57 29 2 200 000 10 1302013 384 468 651 16 999 203 105 65 74 2 200 000 10 7732014 385 476 294 16 022 204 751 69 17 2 200 000 10 9422015 386 485 651 16 363 203 490 66 40 2 200 000 11 4532016 387 482 130 14 694 199 581 65 64 2 300 000 11 5282017 388 485 873 13 643 198 825 76 67 2 300 000 11 6952018 389 500 343 9 862 204 522 90 80 2 300 000 11 7182019 390 514 405 6 670 219 295 108 41 2 200 000 11 3612020 391 523 964 14 881 236 495 129 60 2 200 000 11 5012021 2 559 151 13 510 252 500 2 200 000 11 443Ownership Edit Walmart Inc is a Delaware domiciled joint stock company registered with the U S Securities and Exchange Commission with its registered office located in Wolters Kluwer s Corporation Trust Center in Wilmington As of March 2017 update 392 it has 3 292 377 090 outstanding shares These are held mainly by the Walton family a number of institutions and funds 6 393 43 00 1 415 891 131 Walton Enterprises LLC 5 30 174 563 205 Walton family Holdings Trust 394 3 32 102 036 399 The Vanguard Group Inc 2 37 72 714 226 State Street Corporation 1 37 42 171 892 BlackRock Institutional Trust Company 0 94 28 831 721 Vanguard Total Stock Market Index Fund 0 77 23 614 578 BlackRock Fund Advisors 0 71 21 769 126 Dodge amp Cox Inc 0 68 20 978 727 Vanguard 500 Index Fund 0 65 20 125 838 Bank of America Corporation 0 57 17 571 058 Bank of New York Mellon Corporation 0 57 17 556 128 Northern Trust Corporation 0 55 16 818 165 Vanguard Institutional Index Fund Institutional Index Fund 0 55 16 800 850 State Farm Mutual Automobile Insurance Co 0 52 15 989 827 SPDR S amp P 500 ETF TrustCompetition Edit In North America Walmart s primary competitors include grocery stores and department stores like Aldi Lidl Kmart Kroger Ingles Publix Target Harris Teeter Meijer and Winn Dixie in the United States Hudson s Bay Loblaw retail stores Sobeys Metro and Giant Tiger in Canada and Comercial Mexicana and Soriana in Mexico Competitors of Walmart s Sam s Club division are Costco and the smaller BJ s Wholesale Club chain Walmart s move into the grocery business in the late 1990s set it against major supermarket chains in both the United States and Canada 395 Studies have typically found that Walmart s prices are significantly lower than those of their competitors and that Walmart s presence is associated with lower food prices for households Comparisons of performance metrics such as sales per square foot suggest that supermarkets in direct competition with Walmart Supercenters show significant decreases in profit margins an effect that is strongest in the case of unionized competitors Between 2000 and 2010 Walmart s entry into new areas often lowered local food prices at other stores However recent studies have not found the same effect suggesting that retailers may have changed their competitive strategies 34 While the idea that Walmart destroys small businesses is widely assumed to be true research so far suggests that Walmart superstores have little effect on smaller retailers such as Mom and Pop businesses Differences in impact appear to be specific to the goods sold Small retailers may experience difficulty if they rely on selling products identical to those at Walmart or if they try to sell at lower prices 34 Dollar stores such as Family Dollar and Dollar General have been able to find a small niche market and compete successfully against Walmart 395 In 2004 Walmart responded by testing its own dollar store concept a subsection of some stores called Pennies n Cents 396 34 Walmart also had to face fierce competition in some foreign markets For example in Germany it had captured just 2 percent of the German food market following its entry into the market in 1997 and remained a secondary player behind Aldi with 19 percent 397 Walmart continues to do well in the UK where its Asda subsidiary is the second largest retailer 398 In May 2006 after entering the South Korean market in 1998 Walmart sold all 16 of its South Korean outlets to Shinsegae a local retailer for US 882 million Shinsegae re branded the Walmarts as E mart stores 399 Walmart struggled to export its brand elsewhere as it rigidly tried to reproduce its model overseas In China Walmart hopes to succeed by adapting and doing things preferable to Chinese citizens For example it found that Chinese consumers preferred to select their own live fish and seafood stores began displaying the meat uncovered and installed fish tanks leading to higher sales 400 Customer base Edit Map of Walmart locations in the United States as of December 2020 update In the United States Walmart s early growth occurred in the Southeast and lower Midwest More recently Walmart has expanded throughout the country The number of Walmart stores per 1 000 people in 2019 was highest in Arkansas Oklahoma Louisiana Alabama and Kansas and lowest in Hawaii California New Jersey Massachusetts and New York California and New Jersey were two of the ten states with the largest increases in Supercenters between 2011 and 2020 along with Pennsylvania Illinois and Wisconsin 34 Walmart customers display strong customer loyalty 401 and cite low prices as the most important reason for shopping there Walmart has characterized their shoppers as falling into three main groups value price shoppers people who like low prices and cannot afford much more brand aspirationals people with low incomes who buy well known brands in hopes of assuring quality and price sensitive affluents wealthier shoppers who seek deals 402 As of 2022 update the average U S Walmart customer earned about 80 000 per year 401 above the U S average personal income of 63 214 403 Walmart reports that during times of rising inflation customers become more sensitive to rising food prices buying less expensive food items such as hot dogs and canned tuna rather than deli cold cuts They also see more upper income shoppers looking for bargains 404 Walmart shoppers have been reported to be politically conservative A poll after the 2004 US presidential election reported that 76 percent of voters who shopped at Walmart once a week reported voting for George W Bush while only 23 percent supported senator John Kerry 405 When measured against similar retailers in the U S in 2006 frequent Walmart shoppers were rated the most politically conservative 406 As of 2014 update 54 percent of Americans who preferred to shop at Walmart reported that they opposed same sex marriage while 40 percent were in favor reflecting the store s southern roots 407 Due to its concentration of stores in the Bible Belt Walmart is known for its tradition of tailoring its service to churchgoing customers 408 Walmart has carried clean versions of hip hop audio CDs and in cooperation with The Timothy Plan placed plastic sheathes over suggestive women s periodicals and banned lad mags such as Maxim magazine 408 Walmart also caters to its Christian customer base by selling Christian books and media 409 such as VeggieTales videos and The Purpose Driven Life earning the company over US 1 billion annually 410 411 In 2006 Walmart took steps to expand its U S customer base announcing a modification in its U S stores from a one size fits all merchandising strategy to one designed to reflect each of six demographic groups African Americans the affluent empty nesters Hispanics suburbanites and rural residents 412 Around six months later it unveiled a new slogan Saving people money so they can live better lives 402 Walmart has also made steps to appeal to more liberal customers for example by rejecting the American Family Association s recommendations and carrying the DVD Brokeback Mountain a love story between two gay cowboys in Wyoming 413 Sales of guns and ammunition Edit Walmart stopped selling handguns in all U S states except for Alaska in 1993 414 In 2018 Walmart stopped selling guns and ammunition to persons younger than 21 following a similar move by Dick s Sporting Goods on the same day 415 In the same year Walmart stopped selling military style rifles that were commonly used in mass shootings 414 As of 2019 Walmart was a major retailer of firearms and ammunition 416 In 2019 after 23 people 417 were killed in a mass shooting at a Walmart store in El Paso Texas Walmart announced that it would stop selling all handgun ammunition and certain short barreled rifle ammunition 416 The company also announced that it would stop selling handguns in Alaska the only state where the company still sold handguns 415 The move was expected to reduce Walmart s U S market share in ammunition from around 20 to around 6 9 415 Walmart also stated that it was respectfully requesting that customers not openly carry weapons in Walmart stores except for authorized law enforcement officers 416 415 Following the fatal police shooting of Walter Wallace Jr in October 2020 Walmart temporarily removed gun and ammunition displays in thousands of stores across the U S from sales floors grounding their reason in concerns of civil unrest Company spokesman Kory Lundberg said in a statement that We have seen some isolated civil unrest and as we have done on several occasions over the last few years we have moved our firearms and ammunition off the sales floor as a precaution for the safety of our associates and customers Firearms and ammunition will still be available for purchase on request but the duration of the removal of both from the sales floor remains undetermined 418 Technology Edit Open source software Edit Many Walmart technology projects are coded in the open and available through the Walmart Labs GitHub repository 419 as open source software under the OSI approved Apache V2 0 license As of November 2016 update 141 public GitHub projects are listed During a migration of the walmart com retail platform to Facebook React and Node js the Electrode 420 project was created to power the e commerce platform which serves 80 million visitors per month and 15 million items The electrode provides various developer enhancements and tools for the developer including Node js configuration and feature management Alex Grigoryan 421 of Walmart Labs released a statement 422 on Medium com on October 3 2016 explaining the details of the applications and the scale that they operate at Walmart Big data analytics Edit As the largest retailer in the U S Walmart collects and analyzes a large amount of consumer data The big data sets are mined for use in predictive analytics which allow the company to optimize operations by predicting customer s habits Walmart s datacenter is unofficially referred to as Area 71 423 In April 2011 Walmart acquired Kosmix to develop software for analyzing real time data streams 424 In August 2012 Walmart announced its Polaris search engine 425 The amount of data gathered by Walmart has raised privacy concerns 426 427 428 Cash handling Edit in 2016 Walmart began a drive to automate much of the cash handling process Walmart began replacing employees who count currency by hand with machines that count 8 bills per second and 3 000 coins a minute The processing machines located in the back of stores allow cashiers to process the money for electronic depositing 429 430 Charity EditSam Walton believed that the company s contribution to society was the fact that it operated efficiently thereby lowering the cost of living for customers and therefore in that sense was a powerful force for good despite his refusal to contribute cash to philanthropic causes 431 Having begun to feel that his wealth attracted people who wanted nothing more than a handout he explained that while he believed his family had been fortunate and wished to use his wealth to aid worthy causes like education they could not be expected to solve every personal problem that comes to their attention He explained later in his autobiography We feel very strongly that Wal Mart really is not and should not be in the charity business stating any debit has to be passed along to somebody either shareholders or our customers 432 Since Sam Walton s death in 1992 however Walmart and the Walmart Foundation dramatically increased charitable giving For example in 2005 Walmart donated US 20 million in cash and merchandise for Hurricane Katrina relief and in 2020 they committed 25 million to organizations on the frontlines of the COVID 19 pandemic response 433 Today Walmart s charitable donations approach US 1 billion each year 434 COVID 19 Edit As of January 2021 healthcare workers could get vaccines through Walmart in New Mexico and Arkansas Walmart planned to offer vaccines in Georgia Indiana Louisiana Maryland New Jersey South Carolina Texas Chicago and Puerto Rico with the target of delivering between 10 million and 13 million doses per month at full capacity 435 436 437 In May 2021 Walmart said that starting from May 18 all its fully vaccinated employees can stop wearing masks at work following the guidance from the U S Centers for Disease Control and Prevention 438 Economic impact EditEffects on customers Edit A 2005 story in The Washington Post reported that Wal Mart s discounting on food alone boosts the welfare of American shoppers by at least US 50 billion per year 439 A study in 2005 at the Massachusetts Institute of Technology MIT measured the effect on consumer welfare and found that the poorest segment of the population benefits the most from the existence of discount retailers 440 In 2006 American newspaper columnist George Will stated that In terms of economic effects Wal Mart and its effects save shoppers more than US 200 billion a year dwarfing such government programs as food stamps US 28 6 billion and the earned income tax credit US 34 6 billion 441 Effects on retailers Edit Kenneth Stone Professor of Economics at Iowa State University in a paper published in Farm Foundation 1997 found that some small towns can lose almost half of their retail trade within ten years of a Walmart store opening Presumably people who previously shopped in towns without Wal Mart stores choose to shop in towns with Wal Mart stores part of an older pattern in which smaller centers lose retail sales to larger ones Stone compared the changes to previous competitors that small town shops have faced in the past such as the development of the railroads the Sears Roebuck catalog and shopping malls He concluded that small towns are more affected by discount mass merchandiser stores than larger towns and that shop owners who adapt to the ever changing retail market can co exist and even thrive in this type of environment 62 In later research Artz and Stone 2006 reported that in MIssissippi the impact of opening a Walmart was much larger on existing retailers in rural communities 17 than more urban ones 4 34 442 This also suggests that Walmart has achieved its strongest growth in non metropolitan areas which tend to be low income 34 Studies of the impact of Walmart tend to focus on Supercenters rather than Neighborhood Markets Comparisons of performance metrics such as sales per square foot suggest that supermarkets and other high volume retailers in direct competition with Walmart Supercenters show significant decreases in profit margins 34 While Walmart has often been said to be a destroyer of small businesses much of this is anecdotal Research so far suggests that Walmart superstores have little effect on smaller retailers such as Mom and Pop businesses 34 A 2008 economic analysis published in the journal Economic Inquiry suggested that the process of creative destruction unleashed by Wal Mart has had no statistically significant long run impact on the overall size and profitability of the small business sector in the United States 443 Impact appears to be related to a number of factors with a key factor being the goods offered for sale 34 A study by Ailawadi and others 2010 examined the impact of new Walmarts in detail She reported that median sales dropped 40 percent at similar high volume stores 17 percent at supermarkets and 6 percent at drugstores However 30 percent of specific product categories at high volume stores were unaffected Many retailers reduced prices and cut product selection in an attempt to compete directly with Walmart in effect attacking its areas of strength A more successful approach was to track sales identify vulnerable categories and increase the range of products in those categories By including products at both top and bottom price points and offering temporary promotions on those items retailers could attract both customers who were price conscious and those interested in a wider range of options A small store that specialized in a particular product area could compete effectively against Walmart 444 445 Small specialized stores are less effective against big box category killer chains such as Home Depot and Best Buy electronics 446 Some studies have suggested that the impact a Walmart store has on a local business is correlated to its distance from the store David Merriman Joseph Persky Julie Davis and Ron Baiman 2012 outlined the impacts of Walmart in Chicago Based on three annual surveys of enterprises within a four mile radius of a new Chicago Walmart it shows that the probability of going out of business was significantly higher for establishments close to that store The overall findings of this study reinforce the contention that large city Walmarts like those in small towns absorb retail sales from nearby stores without significantly expanding the market 447 Ellickson amp Grieco 2013 report in the Journal of Urban Economics that Wal Marts most strongly affect outlets of larger chains that are within 2 miles 3 2 km of their location 448 Effects on jobs Edit A 2022 literature review concludes that there is no consensus on the impact of Walmart on local employment but most studies on the topic point to a modest increase in retail employment 34 For example studies at the University of Missouri found that a new store increases net retail employment in the county by 100 jobs in the short term half of which disappear over five years as other retail establishments close 449 450 Similarly a net increase in employment 55 jobs was found in a study of West Virginia counties between 1989 and 1998 451 Like other chain stores Walmart tends to hire local employees for low skilled jobs with low wages and minimal benefits 34 This may increase employees reliance on public assistance programs effectively transferring costs away from employers onto taxpayers 446 Studies examining aggregate retail wage data from states and counties before and after the arrival of Walmart are mixed Some results particularly from nonmetropolitan areas in the South and central United States suggest lowered wages Other studies have found no effect e g Pennsylvania or an increase in wages e g Maryland 446 A 2004 paper by Goetz and Swaminathan suggested that U S counties with Walmart stores suffered increased poverty compared with counties without Wal Marts 452 It is difficult to distinguish the effects of opening a Walmart from other factors that occur in the same time and place some of which may be related to the decision to open a store Known as endogeneity bias this makes it difficult to determine whether Walmart chooses to establish itself in communities with greater poverty and joblessness or creates more poverty and joblessness 446 Studies of socioeconomic well being civic participation and community welfare suggest that large non locally owned businesses tend to be centralized and vertically integrated rely on remote sources and support services and move money expertise and power away from local communities Large externally oriented businesses tend to be associated with lower local standards of living greater inequality and less social and civic participation In contrast locally oriented businesses are associated with higher rates of church membership community engagement civic improvement and recreation They may also be associated with higher rates of home ownership and expenditures on health and public schools The presence of local entrepreneurs with resources and motivation to invest in local communities may be key to addressing community problems This research is not specific to Walmart but to large businesses in general 446 In broader economic terms the Economic Policy Institute estimated that between 2001 and 2006 Wal Mart s trade deficit with China alone represented a loss of nearly 200 000 U S jobs During this period Wal Mart was responsible for 9 3 of total U S imports from China increasing the U S trade deficit by an estimated 17 1 billion This represents about 200 000 jobs most of them in the manufacturing sector 133 000 453 A 2014 story in The Guardian reported that the Wal Mart Foundation was boosting its efforts to work with U S manufacturers In February 2014 the Walmart Foundation pledged to support domestic manufacturers by buying US 250 billion worth of American made products in the next decade 454 Between 2014 and 2017 the Walmart U S Manufacturing Innovation Fund gave 10 million in grants to research and academic institutions for projects that improve domestic manufacturing 455 For the 2020 fiscal year Walmart reported that nearly two thirds of its merchandise was made assembled or grown in the United States As of March 2021 Walmart pledged to buy an additional 350 billion worth of American based items over the next decade 456 Effects on productivity Edit A 2001 McKinsey Global Institute study of U S labor productivity growth between 1995 and 2000 concluded that Wal Mart directly and indirectly caused the bulk of the productivity acceleration in general merchandise representing 16 percent of total productivity growth in the retail sector 457 Walmart s transformative use of information technology particularly in supply chain management is identified as a major reason for its impact on productivity per man hour 458 459 460 For every dollar spent by Walmart to improve its own technology an estimated ten dollars has been invested by suppliers throughout its supply chain on their own systems and software Economist Robert Solow has emphasized the importance of imitation and adaptation as well as innovation In addition to improving its own efficiency Walmart s innovations have been adopted by its competitors so that they can compete 458 Labor relations Edit source source Workers speak during Occupy Wall Street With over 2 3 million employees worldwide Walmart has faced a torrent of lawsuits and issues with regards to its workforce These issues involve low wages poor working conditions inadequate health care and issues involving the company s strong anti union policies In November 2013 the National Labor Relations Board NLRB announced that it had found that in 13 U S states Wal Mart had pressured employees not to engage in strikes on Black Friday and had illegally disciplined workers who had engaged in strikes 461 Critics point to Walmart s high turnover rate as evidence of an unhappy workforce although other factors may be involved Approximately 70 percent of its employees leave within the first year 462 Despite this turnover rate the company is still able to affect unemployment rates This was found in a study by Oklahoma State University which states Walmart is found to have substantially lowered the relative unemployment rates of blacks in those counties where it is present but to have had only a limited impact on relative incomes after the influences of other socio economic variables were taken into account 463 Walmart is the largest private employer in the United States with 1 6 million employees as of 2020 34 Walmart employs almost five times as many people as IBM the second largest employer 464 Walmart employs more African Americans than any other private employer in the United States 465 While 4 6 of all retail workers and 16 5 of all US grocery workers were unionized as of 2020 Walmart does not employ unionized labor and actively discourages unionization and collective bargaining 34 466 467 Walmart rebranded their Associate Education Benefits to Live Better U in March 2019 Live Better U supports associate education at every level and includes 1 a day college program cost free high school education and discounts on higher education programs through partnership with Guild Education In April 2019 Walmart Inc announced plans to extend the use of robots in stores in order to improve and monitor inventory clean floors and unload trucks part of the company s effort to lower its labor costs 468 In June 2019 Walmart Inc announced the expansion of education benefits to recruit high school students The incentives include flexible work schedules free SAT and ACT preparation courses up to seven hours of free college credit and a debt free college degree in three fields from six nonprofit universities 469 Gender Edit In 2007 a gender discrimination lawsuit Dukes v Wal Mart Stores Inc was filed against Walmart alleging that female employees were discriminated against in matters regarding pay and promotions A class action suit was sought which would have been the nation s largest in history covering 1 5 million past and current employees 470 On June 20 2011 the United States Supreme Court ruled in Wal Mart s favor stating that the plaintiffs did not have enough in common to constitute a class 471 The court ruled unanimously that because of the variability of the plaintiffs circumstances the class action could not proceed as presented and furthermore in a 5 4 decision that it could not proceed as any kind of class action suit 472 Several plaintiffs including the lead plaintiff Betty Dukes expressed their intent to file individual discrimination lawsuits separately 473 Dukes died in 2017 474 In 2020 Walmart agreed to pay 20 million stop using a pre employment test and furnish other relief to settle a companywide sex based hiring discrimination lawsuit filed by the U S Equal Employ ment Opportunity Commission EEOC 475 According to a consultant hired by plaintiffs in a sex discrimination lawsuit in 2001 Wal Mart s Equal Employment Opportunity Commission filings showed that female employees made up 65 percent of Wal Mart s hourly paid workforce but only 33 percent of its management 476 477 Just 35 percent of its store managers were women compared to 57 percent at similar retailers 477 Wal Mart says comparisons with other retailers are unfair because it classifies employees differently if department managers were included in the totals women would make up 60 percent of the managerial ranks 477 Sexual orientation and gender identity Edit In the Human Rights Campaign s HRC 2002 Corporate Equality Index a measure of how companies treat LGBT employees and customers gave Wal Mart Stores Inc a score of 14 478 By 2017 however HRC s 2017 Corporate Equality Index gave Wal Mart Stores Inc a score of a 100 479 In 2003 Walmart added sexual orientation to their anti discrimination policy 480 In 2005 Walmart s definition of family began including same sex partners 481 482 483 In 2006 Walmart announced that diversity efforts include new groups of minority female and gay employees that meet at Walmart headquarters in Bentonville to advise the company on marketing and internal promotion There are seven business resource groups women African Americans Hispanics Asians Native Americans gays and lesbians and a disabled group 484 From 2006 to 2008 Walmart was a member of the National Gay amp Lesbian Chamber of Commerce 485 In 2011 Walmart added gender identity to their anti discrimination policy 486 Walmart s anti discrimination policies allow associates to use restroom facilities that corresponds with their gender identity and gender expression 487 In 2013 Walmart began offering health insurance benefits to domestic partners 485 In 2015 Doug McMillon CEO of Walmart issued a statement opposing House Bill 1228 and asked Governor Asa Hutchinson to veto the bill 488 In 2016 Walmart added full healthcare benefits to its transgender employees 489 Criticism and controversies EditMain article Criticism of Walmart This section may lend undue weight to certain ideas incidents or controversies Please help to create a more balanced presentation Discuss and resolve this issue before removing this message June 2022 This article s Criticism or Controversy section may compromise the article s neutrality by separating out potentially negative information Please integrate the section s contents into the article as a whole or rewrite the material June 2022 Walmart has been subject to criticism from various groups and individuals including labor unions community groups grassroots organizations religious organizations environmental groups firearm groups and the company s own customers and employees They have protested against the company s policies and business practices including charges of racial and gender discrimination 490 491 492 Other areas of criticism include the company s foreign product sourcing treatment of suppliers employee compensation and working conditions environmental practices the use of public subsidies the company s security policies and slavery 493 494 Walmart denies doing anything wrong and maintains that low prices are the result of efficiency 495 496 497 In April 2016 Walmart announced that it plans to eliminate eggs from battery cages from its supply chain by 2025 498 The decision was particularly important because of Walmart s large market share and influence on the rest of the industry 499 500 The move was praised by major animal welfare groups 501 but a poultry trade group representative expressed skepticism about the decision s impact 501 Walmart s cage free eggs will not come from free range producers but rather industrial scale farms where the birds will be allotted between 1 and 1 5 square feet each a stressful arrangement which can cause cannibalism 499 501 Unlike battery cages the systems of Walmart s suppliers allow the hens to move around but relative to battery cages they have higher hen mortality rates and present distinct environmental and worker health problems 502 In March 2018 Walmart was sued by former Director of Business Development Tri Huynh for claims of reporting misleading e commerce performance results in favor of the company Huynh stated the company s move was an attempt to regain lost ground to competitor Amazon 503 In September 2018 Walmart was sued by Equal Employment Opportunity Commission alleging that Walmart denied requests from pregnant employees to limit heavy lifting 504 In May 2019 the Center for Inquiry filed a lawsuit in the District of Columbia alleging consumer fraud and the endangering of its customers health due to Walmart s practice of selling homeopathic products alongside real medicine in the same sections in its stores under the same signs according to Nicholas Little CFI s vice president and general counsel 505 506 On May 20 2020 District of Columbia Superior Court Judge Florence Pan dismissed CFI s lawsuit claiming that CFI had no standing as a consumer protection organization and failed to identify the specific actions on the part of Walmart that lead to harm to consumers CFI has challenged both of those arguments and is planning an appeal 507 In July 2019 the Walmart subreddit was flooded with pro union memes in a protest to the firing of an employee who posted confidential material to the subreddit 508 509 Many of these posts were angry with Walmart surveying its staff on the Internet The posting of the union content is in response to the aforementioned alleged anti union position Walmart has taken in the past 510 In November 2021 a federal jury found that Walmart along with Walgreens and CVS had substantially contributed to the opioid crisis 511 The damages between the three chains in this suit totalled 650 million Damages claimed by the lawyers for Lake County and Trumbull County in Ohio were 3 3 billion Two other chains Rite Aid and Giant Eagle settled with these counties for undisclosed sums before going to trial 512 In June 2022 the Federal Trade Commission FTC sued Walmart alleging that the company facilitated money transfer fraud The FTC claimed that Walmart allowed its money transfer services to be used by scammers who stole hundreds of millions of dollars from customers 513 514 2010s crime problem Edit According to an August 2016 report by Bloomberg Businessweek aggressive cost cutting decisions that began in 2000 when Lee Scott took over as CEO of the company led to a significant increase in crime in stores across the United States These included the removal of the store s famed greeters who are in part seen as a theft deterrent at exits the replacement of many cashiers with self checkout stations and the addition of stores at a rate that exceeded the hiring of new employees which led to a 19 increase in space per employee from a decade previous While these decisions succeeded in increasing profits 23 in the decade that followed they also led to an increase in both theft and violent crime 515 446 In 2015 under CEO Doug McMillon Walmart began a company wide campaign to reduce crime that included spot checking receipts at exits stationing employees at self checkout areas eye level security cameras in high theft areas use of data analytics to detect credit fraud hiring off duty police and private security officers and reducing calls to police with a program by which first time offenders caught stealing merchandise below a certain value can avoid arrest if they agree to go through a theft prevention program 515 Law enforcement agencies across the United States have noted a burden on resources created by a disproportionate number of calls from Walmart Experts have criticized the retailer for shifting its security burden onto the taxpayers 446 Across three Florida counties approximately 9 000 police calls were logged to 53 Walmart stores but resulted in only a few hundred arrests 516 In Granite Falls North Carolina 92 of larceny calls to local police were from the Walmart store there 517 The trend is similar in rural suburban and urban areas Police are called to Walmart stores 3 to 4 times as much as similar retailers such as Target 518 Experts say the chain and its razor thin profit margins rely heavily on police to protect its bottom line Walmart Supercenters top the list of those most visited by police 516 The police captain in Port Richey Florida said that Target stores more often have uniformed security as well as more visible staff in any case Another comparison might be shopping malls which often have security patrols and off duty police officers J R Roberts a former director for risk management at Valor Security Services which provides mall security says Shopping centers all have security they know it s an expense but one they know pays dividends because people feel safer going to their stores 515 In addition to hundreds of thousands of petty crimes more than 200 violent crimes including attempted kidnappings stabbings shootings and murders occurred at the 4 500 Walmarts in the U S in 2016 515 In 2019 23 people were killed in a mass shooting at a Walmart store in El Paso Texas 415 417 On June 27 2020 a shooting occurred at a Walmart distribution center in Red Bluff California United States One employee was killed four other employees were wounded and the shooter was killed by officers 519 520 521 522 In April 2022 Walmart decided to take service dog paraphernalia out of stores and online following an online petition to have them stop selling service dog vests 523 In popular culture Edit Something Wall Mart This Way Comes a 2004 episode of Comedy Central s South Park A Walmart Supercenter appeared in the 2021 film Ghostbusters Afterlife at a fictional Oklahoma town Summerville It was filmed in a Walmart store Store 3013 on location in Deerfoot City shopping center at Calgary Canada 524 See also Edit United States portal Business and economics portal Companies portalBig box store Lukas Walton Walmart greeter Wal Mart First Tee Open at Pebble Beach former name of a golf tournament Wal Mart The High Cost of Low Price a 2005 documentary film by director Robert Greenwald Walmarting a neologism Why Wal Mart Works and Why That Drives Some People C R A Z Y a 2005 rebuttal to the Greenwald documentaryReferences Edit Our History Corporate Walmart com 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Thomas August 7 2015 Tracy Morgan Wal Mart reach settlement in lawsuit regarding NJ Turnpike accident The Star Ledger Archived from the original on September 16 2016 Retrieved July 18 2016 Sherman Ted October 14 2015 Wal Mart insurers accused of bad faith in Tracy Morgan case The Star Ledger Archived from the original on September 17 2016 Retrieved July 18 2016 Wal Mart workers allege layoffs store closings were retaliatory MSN Archived from the original on April 22 2015 Retrieved April 24 2015 Zillman Claire April 20 2015 Wal Mart workers Store closings due to plumbing are retaliatory Forbes Archived from the original on March 15 2016 Retrieved July 27 2016 Halkias Maria September 3 2015 Wal Mart to reopen 5 stores closed for plumbing issues that became a labor dispute Dallas Morning News Archived from the original on August 11 2016 Retrieved July 27 2016 Wal Mart Leads the Nation in Corporate Solar Deployments What Will It Do With Storage Archived from the original on October 16 2016 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Online Outdoor Retailer Archived from the original on March 19 2017 Retrieved March 12 2017 Walmart to Buy Bonobos Men s Wear Company for 310 Million The New York Times June 16 2017 Archived from the original on June 17 2017 Who is Parcel What This Delivery Company Means to Walmart blog walmart com October 3 2017 Archived from the original on November 7 2017 Retrieved November 6 2017 a b Anne D Innocenzio August 24 2021 Walmart to launch delivery service for other businesses Associated Press Walmart Inc Form 8 K Current Report Filing Date Dec 6 2017 PDF secdatabase com Retrieved April 23 2018 Wal Mart s New Name It s Not Just a Store Anymore MSN Archived from the original on December 7 2017 Retrieved December 6 2017 Sam s Club stores close around the country Cleveland 19 News January 11 2018 Archived from the original on January 12 2018 Retrieved May 17 2019 Peterson Hayley January 11 2018 Walmart is abruptly closing 63 Sam s Club stores and laying off thousands of workers Business 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seating area where people can eat lunch Kirk said It s an amenity included because of location The pizza program allows customers to either select pre made pizzas or build their own and have them oven baked there in 5 minutes The market has 31 000 square feet and includes a deli and bakery It offers fresh produce meat and other groceries according to a news release It also includes a pharmacy with a drive thru window Stark Rachel May 21 2012 Walmart Neighborhood Market first on West Coast opens Friday in West Linn The Oregonian Archived from the original on November 23 2015 Retrieved March 16 2016 Birchall Jonathan October 14 2010 Walmart takes smaller format path to growth Financial Times Archived from the original on December 10 2022 Retrieved March 16 2016 With about 180 stores the retailer has focused on using them to fill in between Supercenters in areas such as Dallas Las Vegas and Orlando rather than to develop new markets Darrow Dennis August 31 2015 Walmart to build 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Missouri Corporate US Retrieved November 16 2022 Walmart in Montana Corporate US Retrieved November 16 2022 Walmart in Nebraska Corporate US Retrieved November 16 2022 Walmart in Nevada Corporate US Retrieved November 16 2022 Walmart in New Hampshire Corporate US Retrieved November 16 2022 Walmart in New Jersey Corporate US Retrieved November 16 2022 Walmart in New Mexico Corporate US Retrieved November 16 2022 Walmart in New York Corporate US Retrieved November 16 2022 Walmart in North Carolina Corporate US Retrieved November 16 2022 a href, wikipedia, wiki, book, books, library,

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