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Wikipedia

Twitch (service)

Twitch is an American video live-streaming service that focuses on video game live streaming, including broadcasts of esports competitions, in addition to offering music broadcasts, creative content, and "in real life" streams. Twitch is operated by Twitch Interactive, a subsidiary of Amazon.com, Inc.[4] It was introduced in June 2011 as a spin-off of the general-interest streaming platform Justin.tv.[5] Content on the site can be viewed either live or via video on demand. The games shown on Twitch's current homepage are listed according to audience preference and include genres such as real-time strategy games (RTS), fighting games, racing games, and first-person shooters.[6]

Twitch
Screenshot
Homepage in February 2023
Type of businessSubsidiary
Type of site
Predecessor(s)Justin.tv[1]
Area servedWorldwide
Founder(s)
Key people
ParentAmazon.com, Inc.
URLtwitch.tv
CommercialYes
RegistrationOptional
LaunchedJune 6, 2011; 12 years ago (2011-06-06)
Current statusActive
ASN
  • 46489

The popularity of Twitch eclipsed that of its general-interest counterpart. In October 2013, the website had 45 million unique viewers,[7] and by February 2014, it was considered the fourth-largest source of peak Internet traffic in the United States. At the same time, Justin.tv's parent company was re-branded as Twitch Interactive to represent the shift in focus—Justin.tv was shut down in August 2014.[8] That month, the service was acquired by Amazon for US$970 million,[9][10] which later led to the introduction of synergies with the company's subscription service Amazon Prime.

By 2015, Twitch had more than 100 million viewers per month.[11] In 2017, Twitch remained the leading live-streaming video service for video games in the US, and had an advantage over YouTube Gaming, which shut down its standalone app in May 2019.[12][13][14] As of February 2020, it had three million broadcasters monthly and 15 million daily active users, with 1.4 million average concurrent users.[15][16] As of May 2018, Twitch had over 27,000 partner channels.[15][17] As of October 2023, Twitch was the 37th-most-visited website in the world with 20.26% of its traffic coming from the United States, followed by Germany with 7.08% and South Korea with 5.49%.[18][19] In late 2023, Twitch announced that they would stop operating in South Korea in 2024 because of its network fee policy, citing prohibitive costs.

History

Founding and initial growth (2007–2013)

When Justin.tv was launched in 2007 by Justin Kan and Emmett Shear, two recent Yale graduates, the site was divided into several content categories. The gaming category grew especially fast, and became the most popular content on the site.[20] In June 2011,[7]: 40  the company decided to spin off the gaming content as TwitchTV, inspired by the term twitch gameplay. It launched officially in public beta on June 6, 2011.[5] Since then, Twitch has attracted more than 35 million unique visitors a month.[21][22] Twitch had about 80 employees in June 2013,[23] which increased to 100 by December 2013.[7] The company was headquartered in San Francisco's Financial District.[7]

Twitch has been supported by significant investments of venture capital, with US$15 million in 2012 (on top of US$7 million originally raised for Justin.tv),[24][25] and US$20 million in 2013.[26] Investors during three rounds of fund raising leading up to the end of 2013 included Draper Associates, Bessemer Venture Partners and Thrive Capital.[7]: 40  In addition to the influx of venture funding, it was believed in 2013 that the company had become profitable.[7]: 40 

Especially since the shutdown of its direct competitor Own3d.tv in early 2013, Twitch has become the most popular e-sports streaming service by a large margin, leading some to conclude that the website has a "near monopoly on the market".[27] Competing video services, such as YouTube and Dailymotion, began to increase the prominence of their gaming content to compete, but have had a much smaller impact so far.[28][29] As of mid-2013, there were over 43 million viewers on Twitch monthly, with the average viewer watching an hour and a half a day.[30] By February 2014, Twitch was the fourth largest source of Internet traffic during peak times in the United States, behind Netflix, Google, and Apple. Twitch made up 1.8% of total US Internet traffic during peak periods.[31]

In late 2013, particularly due to increasing viewership, Twitch had issues with lag and low frame rates in Europe.[32] Twitch has subsequently added new servers in the region.[33] Also in order to address these problems, Twitch implemented a new video system shown to be more efficient than the previous system. Initially, the new video system was criticized by users because it caused a significant stream delay, interfering with broadcaster–viewer interaction.[34] Twitch staff said that the increased delay was likely temporary and at the time, was an acceptable tradeoff for the decrease in buffering.[35]

Growth, YouTube acquisition speculation (2014)

On February 10, 2014, Twitch's parent company (Justin.tv, Inc.) was renamed Twitch Interactive, reflecting the increased prominence of the service over Justin.tv as the company's main business.[8] That same month, a stream known as Twitch Plays Pokémon, a crowdsourced attempt to play Pokémon Red using a system translating chat commands into game controls, went viral. By February 17, the channel reached over 6.5 million total views and averaged concurrent viewership between 60 and 70,000 viewers with at least 10% participating. Vice President of Marketing Matthew DiPietro praised the stream as "one more example of how video games have become a platform for entertainment and creativity that extends WAY beyond the original intent of the game creator. By merging a video game, live video and a participatory experience, the broadcaster has created an entertainment hybrid custom made for the Twitch community. This is a wonderful proof of concept that we hope to see more of in the future."[36][37] Beginning with its 2014 edition, Twitch was made the official live-streaming platform of the Electronic Entertainment Expo.[38]

On May 18, 2014, Variety first reported that Google had reached a preliminary deal to acquire Twitch through its YouTube subsidiary for approximately US$1 billion.[39][40][41][42]

On August 5, 2014, the original Justin.tv site suddenly ceased operations, citing a need to focus resources entirely on Twitch.[43][44][45] On August 6, 2014, Twitch introduced an updated archive system, with multi-platform access to highlights from past broadcasts by a channel, higher quality video, increased server backups, and a new Video Manager interface for managing past broadcasts and compiling "highlights" from broadcasts that can also be exported to YouTube. Due to technological limitations and resource requirements, the new system contained several regressions; the option to archive complete broadcasts on an indefinite basis ("save forever") was removed, meaning that they can only be retained for a maximum of 14 days, or 60 for partners and Turbo subscribers. While compiled highlights can be archived indefinitely, they were limited to two hours in length.[46][47] In addition, Twitch introduced a copyright fingerprinting system that would mute audio in archived clips if it detected a copyrighted song in the stream.

Amazon subsidiary (2014–present)

 
Twitch booth at the 2018 PAX West

On August 25, 2014, Amazon acquired Twitch Interactive for US$970 million in an all-cash deal.[9][10] Sources reported that the rumoured Google deal had fallen through and allowed Amazon to make the bid, with Forbes reporting that Google had backed out of the deal due to potential antitrust concerns surrounding it and its existing ownership of YouTube.[48] The acquisition closed on September 25, 2014.[49] Take-Two Interactive, which owned a 2% stake at the time of the acquisition, made a windfall of $22 million.[50]

Under Amazon, Shear continued as chief executive officer of Twitch Interactive, with Sara Clemens added to the executive team as chief operating officer in January 2018.[51] Shear touted the Amazon Web Services platform as an "attractive" aspect of the deal, and that Amazon had "built relationships with the big players in media", which could be used to the service's advantage—particularly in the realm of content licensing. The purchase of Twitch marked the third recent video gaming–oriented acquisition by Amazon, which had previously acquired the developers Reflexive Entertainment and Double Helix Games.[52]

On December 9, 2014, Twitch announced it had acquired GoodGame Agency, an organisation that owns the esports teams Evil Geniuses and Alliance.[53][54] In March 2015, Twitch reset all user passwords and disabled all connections to external Twitter and YouTube accounts after the service reported that someone had gained "unauthorised access" to the user information of some Twitch users.[55]

In June 2016, Twitch added a new feature known as "Cheering", a special form of emoticon purchased as a microtransaction using an in-site currency known as "Bits".[56] Bits are bought using Amazon Payments, and cheers act as donations to the channel. Users also earn badges within a channel based on how much they have cheered.[57]

On August 16, 2016, Twitch acquired Curse LLC, an operator of online video gaming communities and gaming-oriented VoIP software.[58] In December 2016, GoodGame Agency was divested by Amazon to their respective members due to conflict of interest concerns.[59] On September 30, 2016, Twitch announced Twitch Prime, a service which provides premium features that are exclusive to users who have an active Amazon Prime subscription. This included advertising-free streaming, monthly offers of free add-on content ("Game Loot"), and game discounts.[60] Games included with the game loot rewards were Apex Legends, Legends of Runeterra, FIFA Ultimate Team, Teamfight Tactics, Mobile Legends: Bang Bang, Doom Eternal, and more.[61]

In December 2016, Twitch announced a semi-automated chat moderation tool (AutoMod), which uses natural language processing and machine learning to set aside potentially unwanted content for human review.[62] In February 2017, Twitch announced the Twitch Game Store, a digital distribution platform that would expose digital purchases of games within the site's browsing interface. When streaming games available on the store, partnered channels could display a referral link to purchase the game—receiving a 5% commission. Users also received a "Twitch Crate" on every purchase, which included Bits and a collection of random chat emotes.[63][64][65]

In August 2017, Twitch announced it had acquired video indexing platform ClipMine.[66]

On August 20, 2018, Twitch announced that it will no longer offer advertising-free access to the entire service to Amazon Prime subscribers, with this privilege requiring the separate "Twitch Turbo" subscription or an individual channel subscription. This privilege ended for new customers effective September 14, 2018, and for existing customers October 2018.[67] In October 2018, Twitch announced Amazon Blacksmith, a new extension allowing broadcasters to configure displays of products associated with their streams with Amazon affiliate links.[68] On November 27, 2018, Twitch discontinued the Game Store service, citing that it did not generate as much additional revenue for partners as they hoped, and new revenue opportunities such as Amazon Blacksmith. Users retain access to their purchased games.[69] On December 12, 2018, Fandom, Inc. had reached an agreement to acquire Curse Media, a spin-off of Curse, from Twitch Interactive for an undisclosed amount. Curse was dissolved and its assets were moved under Twitch Interactive.[70][71][72]

Twitch acquired the Internet Games Database (IGDb), a user-driven website similar in functionality to Internet Movie Database (IMDb) to catalog details of video games in September 2019. Twitch plans to use the database service to improve its own internal search features and help users find games they are interested in.[73] On September 26, 2019, Twitch unveiled a new logo and updated site design. The design is accompanied by a new advertising campaign, "You're already one of us", which will seek to promote the platform's community members.[74] Twitch began signing exclusivity deals with high-profile streamers in December 2019.[75][76]

Twitch introduced a Safety Advisory Council in May 2020, made up from streamers, academics, and think tanks, with a goal to develop guidelines for moderation, work-life balance, and safeguarding the interests of marginalized communities for the platform.[77] The announcement attracted controversy, and CEO Emmett Shear later clarified that the role of the council was purely advisory.[78][79][80] On June 22, 2020, Twitch Interactive sold CurseForge to Overwolf for an undisclosed sum.[81] In August 2020, Twitch Prime was renamed Prime Gaming, aligning it closer with the Amazon Prime family of services.[82] In 2020, Twitch sold Union For Gamers to Magic Find.[83]

In May 2021, Twitch announced that it would introduce over 350 new tags to categorize streams, including finer tags for gender identity, sexual identity, and disabilities, as well as tags for other types of themes (such as virtual streamers). The disability and LGBT-oriented tags were developed in consultation with the video game accessibility charities AbleGamers and SpecialEffect, and the LGBT organizations GLAAD and The Trevor Project.[84]

On October 6, 2021, an anonymous hacker reportedly leaked "the entirety" of Twitch, including its source code of the Twitch client and APIs, and details of the payouts made to almost 2.4 million streamers since August 2019.[85][86] The user posted a 128GB torrent link to 4chan and said that the leak, which includes source code from almost 6,000 internal Git repositories, is also "part one" of a larger release.[85][87][88] The leak also included details of plans for a digital storefront under the codename of "Vapor" meant to be a competitor to Steam along with details on payment received by streamers for their work on Twitch.[89][90][91] Twitch verified they had suffered a data leak which they attributed to a server misconfiguration used by a "malicious third party".[92][93] While Twitch found no indication of login credentials or credit card information to have been taken in the breach, the company reset all stream keys as a precaution.[94][95]

On August 23, 2022, Twitch announced that it would no longer enforce its exclusivity agreement, allowing Twitch streamers to livestream on other streaming platforms.[96][97][98][99] The announcement noted that simulcasting on Twitch and other "Twitch-like" streaming platforms was still prohibited; however, an exemption to the simulcasting restriction was applied to short-form streaming platforms such as Instagram and TikTok.[96][97] Despite the specific mention of restrictions on simulcasting, former Twitch employees noted that Twitch would likely not enforce the restriction, as doing so would be very difficult, and they had not been enforcing it for several months prior to the announcement.[99] After the announcement, many high-profile streamers who were limited by exclusivity, such as Ninja and Pokimane, started streaming on other platforms.[100]

On September 21, 2022, Twitch announced it would be reducing the subscription revenue earned by large streamers.[101][102] Though most streamers get a 50% of revenue from subscriptions, some larger streamers have premium subscription terms, which give them 70% of subscription revenue. The new change, set to take effect on June 1, 2023, would mean premium streamers would keep 70% of the first $100,000 earned from subscriptions, after which their cut would be lowered to 50%.[103][104] The announcement came after Twitch declined a popular request for all streamers to have 70% subscription revenue, which many noted is the same revenue already offered by YouTube.[105] Twitch President Dan Clancy justified the change in a statement issued on Twitch's blog, stating it was done to cover Twitch's operating costs, noting the premium 70% split stopped being offered to new streamers over a year prior, and pointing to alternate streamer revenue sources that would not be affected by the subscription revenue reductions, such as Prime Subs or advertisement breaks.[106] Though Clancy claimed 90% of streamers would not be affected by the revenue reduction, the change drew criticism from many streamers,[107] who viewed it as harmful to the security of streaming careers and more beneficial to Twitch and its advertisers than their users, with several streamers expressing doubt at Clancy's claims of Twitch's high operating costs, and noting that Twitch already has alternative revenue sources that make reducing streamer revenue unnecessary.[101][105][108] The announcement led to some streamers considering leaving Twitch or organizing boycotts.[101][108]

In March 2023, Clancy became CEO of Twitch, after previous CEO and Justin.tv co-founder Emmett Shear announced he would step down after 16 years at the company.[109][110] Both Shear and Clancy have been described as "more product-focused than creator-focused".[111] On March 20, Clancy announced that Twitch would be laying off 400 employees, as part of Amazon-wide layoffs affecting 9,000 workers across the company.[112][113][114]

On June 6, 2023, Twitch announced restrictions on third-party sponsor placements in streams, including restricting the size of sponsor logos, and prohibiting "burned-in" audio, video, or display advertising. The changes were met with criticism from major streamers such as Asmongold (who threatened to leave the service), Cr1TiKaL, and Zentreya due to their broad wording, concerns that it would impact streamers' existing relationships with advertisers, and their impact on charity and esports events that rely extensively on sponsorship. The service quickly retracted the new branded content policy and announced that it would be clarified, stating that it was intended to "clarify our existing ads policy that was intended to prohibit third party ad networks from selling burned in video and display ads on Twitch, which is consistent with other services", and that Twitch "[does] not intend to limit streamers' ability to enter into direct relationships with sponsors."[115][116]

In August 2023, Twitch began to trial a "Discovery Feed" feature in its mobile apps, populated by "featured" clips from followed users.[117] In October 2023, Twitch began to implement stories.[118] At TwitchCon 2023, Twitch announced upcoming updates to its Guest Star feature (concurrently renamed "Stream Together") to allow for merged chat rooms, and that streamers under an affiliation or partnership agreement with the service (unless contractually required) would be allowed to simulcast their streams on competing platforms such as YouTube, as opposed to only mobile-centric video platforms.[119]

On December 6, 2023, Twitch announced that it would exit the South Korea market effective February 27, 2024, citing the prohibitive costs of offering the service in the country.[120] Due to demands from internet service providers that Twitch pay network access fees, Twitch restricted streams to 720p quality in September 2022, and blocked access to video-on-demand (VOD) content (including archived broadcasts and clips) in February 2023.[121][122] Users in South Korea will no longer be allowed to monetize their streams, and will be offboarded from the affiliate and partnership programs.[123][124]

In January 2024, Twitch announced another mass layoff, affecting 500 employees or 35% of total staff, after previous layoffs in early 2023.[125][126] The announcement came amid ongoing struggles and ensuing layoffs across the tech and digital media sectors.[127]

Content

Twitch is designed to be a platform for content, including esports tournaments, personal streams of individual players, and gaming-related talk shows.[128] A number of channels do live speedrunning.[129] The Twitch homepage currently displays games based on viewership.[30][130] As of June 2018, some of the most popular games streamed on Twitch are Fortnite, Grand Theft Auto V, League of Legends, Dota 2, PlayerUnknown's Battlegrounds, Hearthstone, Overwatch and Counter-Strike: Global Offensive with a combined total of over 356 million hours watched.[131]

Twitch has also made expansions into non-gaming content; such as in July 2013, the site streamed a performance of 'Fester's Feast' from San Diego Comic-Con, and on July 30, 2014, electronic dance music act Steve Aoki broadcast a live performance from a nightclub in Ibiza.[132][133][134][135] In January 2015, Twitch introduced an official category for music streams, such as radio shows and music production activities, and in March 2015, announced that it would become the new official live-streaming partner of the Ultra Music Festival, an electronic music festival in Miami.[136][137]

On October 28, 2015, Twitch launched a second non-gaming category, "Creative", which is intended for streams showcasing the creation of artistic and creative works. To promote the launch, the service also streamed an eight-day marathon of Bob Ross' The Joy of Painting.[138] In July 2016, Twitch launched "Social eating" as a beta; it was inspired by the Korean phenomenon of mukbang and Korean players having engaged in the practice as intermissions on their gaming streams.[139]

In March 2017, Twitch added an "IRL" category, which is designed for content within Twitch guidelines that does not fall within any of the other established categories on the site (such as lifelogs).[140][141] GeekWire reported that "while gameplay still makes up the vast majority of the content broadcast via Twitch, the 'Just Chatting' category—a catch-all term that encompasses anything from candid conversation to reality programming—took the top spot by a comfortable margin overall in December [2019]. While the category has been on the rise for the last couple of months, this was the first time that it's actually achieved No. 1 overall for a tracked period on the platform".[142]

In 2020, Thrillist described Twitch as "talk radio for the extremely online".[143] Michael Espinosa, for Business Insider in 2021, highlighted that "Twitch dominates the live content space, with 17 billion hours watched last year (per StreamElements), compared to YouTube Gaming Live's 10 billion (per the company). But the vast majority of gaming content is still consumed on-demand, where YouTube is the clear leader with over 100 billion hours watched last year".[144]

As a teaching tool

Twitch is often used for video game tutorials; the nature of Twitch allows mass numbers of learners to interact with each other and the instructor in real time.[145] Twitch is also used for software development learning,[145] with communities of users streaming programming projects and talking through their work.

Charity

 
Games Done Quick is a bi-annual speedrunning event for charity hosted on Twitch.[146]

Broadcasters on Twitch often host streams promoting and raising money towards charity. By 2013, the website has hosted events which, in total, raised over US$8 million in donations for charitable causes, such as Extra Life 2013.[147] As of 2017, Twitch has raised over US$75 million in donations for charitable causes.[148] The biggest charity event of Twitch is ZEvent, a French project created by Adrien Nougaret and Alexandre Dachary, with more than US$10 million raised for Action Contre la Faim in October 2021.

Esports

 
The League of Legends World Championship has been broadcast on Twitch annually since 2012.

ESL tournaments have aired on Justin.tv and later Twitch.tv since 2009.[149] The platform has also been a longtime broadcaster of the Evolution Championship Series.[150][151]

Twitch has been the official broadcaster of the League of Legends World Championship since 2012,[152] as well as other League of Legends tournaments organized by Riot Games.

Dota 2's premier tournament The International has been livestreamed on Twitch since 2013.[153]

The platform airs Rocket League tournaments organized by Psyonix since 2016.[154] The ELeague also broadcasts events on Twitch since 2016.[155][156]

Twitch and Blizzard Entertainment signed a two-year deal in June 2017 to make Twitch be the exclusive streaming broadcaster of select Blizzard esports championship events, with viewers under Twitch Prime earning special rewards in various Blizzard games.[157] Twitch also reached a deal in 2018 to be the streaming partner of the Overwatch League, with the site also offering an "All-Access Pass" with exclusive content, emotes, and in-game items for Overwatch.[158][159] Blizzard switched to rival platform YouTube in 2020.[160]

Fortnite Battle Royale competitions have aired on Twitch since its launch in 2017, including the E3 2018 Fortnite Pro-Am and the 2019 Fortnite World Cup.[161][162]

The NBA 2K League has been livestreamed on Twitch since its inception in 2018.[163]

As the COVID-19 pandemic suspended motorsports competitions around the world, several series launched sim racing competitions with real-life professional drivers. Some series had official broadcasts on Twitch, such as Formula One and IMSA.[164] Many drivers also had their personal live streams on Twitch, as was the case of several eNASCAR iRacing Pro Invitational Series and INDYCAR iRacing Challenge drivers.[165][166]

Professional sports

In December 2017, the National Basketball Association announced that it would stream NBA G League games on Twitch starting on December 15; the broadcasts also include interactive statistics overlays, as well as additional streams of the games with commentary by Twitch personalities.[167]

In April 2018, it was announced that Twitch would carry eleven National Football League Thursday Night Football games from 2018 to 2021 in simulcast with Fox, as part of the league's renewed streaming deal with Amazon Prime Video. During the 2017 season, these streams had been exclusive to Amazon Prime subscribers.[168] As part of the broadcasts, Twitch would also offer alternate broadcasts, including broadcasts hosted by Twitch personalities, and NFL Next Live—an interactive broadcast hosted by Andrew Hawkins and Cari Champion.[169][170] With Thursday Night Football moving exclusively to Amazon Prime Video for the 2022 NFL season, Twitch will continue to carry simulcasts of all games, while the site will also carry alternate broadcasts (such as one featuring Dude Perfect).[171][172]

In January 2019, professional wrestling promotion Impact Wrestling announced that it would stream its weekly show Impact! on Twitch, in simulcast with the television airing on the US cable network Pursuit Channel (co-owned with the promotion's parent company Anthem Sports & Entertainment).[173]

On September 5, 2019, the Premier Hockey Federation announced a three-year broadcast rights deal with Twitch, covering all games and league events. The deal also contained an agreement with the Premier Hockey Federation Players' Association for revenue sharing with players, and marked the first time that the NWHL had ever received a rights fee.[174] The National Women's Soccer League announced a three-year deal in March 2020 for Twitch to stream 24 matches per season in the United States and Canada, collaborate on original content, and serve as the rightsholder for all matches outside of the United States and Canada.[175][176]

On June 20, 2020, as an extension of Prime Video's local rights to the league, a plan to air all of the remaining matches of the 2019–20 season (for the resumption of play due to the COVID-19 pandemic and matches being played behind closed doors), and a plan for some of these matches to be carried free-to-air, it was announced that Twitch would stream a package of four Premier League soccer matches within the United Kingdom.[177][178]

On July 16, 2020, US radio broadcaster Entercom announced a partnership to stream video simulcasts of programs from some of their major-market sports talk stations on Twitch channels.[179] On July 22, 2020, Twitch officially launched a Sports category, primarily playing host to content streamed by sports leagues and teams on the platform.[180]

The 2021 Copa América association football tournament aired in Spain on Twitch, under a partnership with Gerard Piqué's media company Kosmos and streamer Ibai Llanos.[181]

Emotes

Twitch features a large number of emotes. There are emotes free for all users, emotes for Turbo users, emotes for Twitch Prime users, and emotes for users who are subscribed to Twitch partners or affiliates.[182] As of October 2015, Kappa was the most used emote on Twitch.[183][184] Twitch partnered broadcasters unlock more "emote slots" as they gain more subscribers up to a maximum of 50 emotes per channel.[185]

On January 6, 2021, Twitch announced that they had removed the PogChamp emote, the third most-used emote on the platform in 2018,[186] typically used to express excitement, joy or shock.[187][188][189] The decision was made in response to comments from the streamer Ryan "Gootecks" Gutierrez, the face of the emote, supporting civil unrest during the 2021 storming of the United States Capitol for the death of a protestor.[190][191][192][187] Twitch said it will work with the community for a suitable replacement for the emoticon.[187][193][194] Twitch later announced that there would be a new PogChamp emote every 24 hours.[195][196][197] On February 12, Twitch viewers elected KomodoHype as the new permanent PogChamp emote.[198]

Creators and audience

Streamers

 
 
 
 
 
 
From top left to bottom right: Twitch streamers Ninja, AuronPlay, Pokimane, xQc, Amouranth and Ibai

Streamer Ninja had been among Twitch's top personalities, with over 14 million followers. In August 2019, however, Ninja announced that he would move exclusively to a Microsoft-owned competitor, Mixer.[199][200][201] After Ninja left, the top three streamers in October 2019 based on follower count were Tfue (7.01 million followers), Shroud (6.45 million followers) and TSM Myth (5.1 million followers).[202] Twitch began signing exclusivity deals with high-profile streamers in December 2019, starting with DrLupo, TimTheTatman, and Lirik, who had a combined 10.36 million followers at the time.[75] Dr DisRespect signed a multi-year deal in March 2020.[76] In May 2020, Twitch signed popular streamers Summit1g, dakotaz and JoshOG to multi-year exclusive deals.[203][204] On June 26, 2020, Dr DisRespect was banned from Twitch for unexplained reasons and his channel was removed from the site.[205] Following the discontinuation of Mixer in late-July 2020, both Ninja and Shroud (who had also defected to the service) re-signed exclusively with Twitch.[206][207][208]

As of August 2022, there have been eight streamers to have reached over 100,000 concurrent subscribers. These streamers are Ninja, Shroud, Ranboo, Ludwig, Casimiro, Ironmouse, Gaules and Ibai.[209] In April 2021, Business Insider reported that "over the past 31 days, Ahgren has streamed non-stop in an attempt to break the record of 269,154 subscribers held by gaming personality Tyler 'Ninja' Blevins. By the end of the month-long stream, Ahgren had over 282,000 subscribers on his channel. [...] At one point during his sleep cycle, his channel had the most concurrent viewers of any on the platform".[210] In analysis of the October 2021 data leak, multiple news outlets reported that the three top-earning Twitch content creators are Critical Role ($9,626,712), xQc ($8,454,427), and Summit1g ($5,847,541).[86][89][90][91] Sisi Jiang, for Kotaku, reported that "excluding streams that are run by multiple people (such as Critical Role), there are no women in the top third of top-earning Twitch content creators"; in total, there are only three women in the top 100 and only one is a woman of color. Jiang highlighted that these streamers are "Valorant streamer Pokimane at 39th place, cosplayer Amouranth at 48th, and music streamer Sintica at 71st" and commented that "in spite of the complaints about the 'hot tub meta,' 'titty streamers,' and how some male streamers perceive that female streamers are stealing views from men, the numbers show that only a small percentage of women are among the ranks of Twitch's highest-earning content creators".[211]

In August 2021, DrLupo left Twitch for an exclusivity deal with YouTube;[212] TimTheTatman followed in September 2021,[213][144] as did Ludwig Ahgren in November 2021.[214][215] Nathan Grayson, for The Washington Post, commented that when streamers moved to Mixer in 2019, Twitch quickly locked down multiple streamers in exclusivity deals; however, streamers who moved to Mixer saw their audiences undergo "a marked downsizing. [...] It demonstrated that many viewers within Twitch's ecosystem, when deprived of their favorite big streamers, will just find other Twitch streamers to take their place. [...] Now Twitch is bargaining from a place of confidence. That allows it to reevaluate previous deals made when streamers had more leverage".[213] Grayson reported that lower offers from Twitch coupled with Twitch's higher streaming hour requirement ("YouTube's contracts start at 100 hours of streaming time per month while Twitch's start at 200") has made YouTube's exclusivity deals "tantalizing" to some Twitch streamers. Grayson wrote that "Ryan Wyatt, head of YouTube Gaming, said that allowing streamers to have a better work–life balance is a big priority for him"; DrLupo cited work–life balance as part of his decision to leave Twitch.[213]

Users

It was reported in the early 2010s that the typical Twitch viewer is male and aged between 18 and 34 years of age, although the site has also made attempts at pursuing other demographics, including women.[30][130] By 2015, Twitch had more than 100 million viewers per month.[11] In 2017, Twitch remained the leading live-streaming video service for video games in the US.[216][217] GeekWire reported that "while Twitch's overall share of the streaming market has been steadily diminishing over the course of the year, from 67.1 percent in December 2018 to 61 percent at the end of the 2019, the steady growth of the overall market means that the overall amount of content watched on the service has done nothing but increase".[142] The journal article World of Streaming. Motivation and Gratification on Twitch reported the results of a Twitch user survey in 2017.[218] In ranking user motivations on the use of Twitch, users were motivated (in descending order) to watch Twitch: "to be entertained", "to follow gaming events", and to "have an alternative for television". Motivations classified as "socialization" and "information" ranked lower than motivations classified as "entertainment".[218]

As of February 2020, it had 3 million broadcasters monthly and 15 million daily active users, with 1.4 million average concurrent users.[15][16] Statista, a company specializing in market and consumer data, reported that "as of May 2020, users in their teens and twenties accounted for more than three-quarters of Twitch's active app user accounts in the United States. According to recent data users aged 20 to 29 years, accounted for 40.6 percent of the video streaming app's user base on the Android platform".[219] They also reported that the "distribution of Twitch users in the United States as of 2nd quarter 2021" was 75% male and 25% female.[220]

Twitch allows anyone to watch a live broadcast and does not require viewers to log in.[221] Users also have the option to follow and subscribe (also known as subbing) to streamers. Following is a free option, similar to other platforms such as Instagram and Twitter, where the user will see their followed streamers on the front page of Twitch when signed in and can receive notifications of specific broadcasts.[222][223][224] Subscribing is a way for users to financially support streamers in exchange for exclusive benefits determined by the individual streamer.[222][223][225] Users who link their Twitch account to their Amazon Prime account gain access to Prime Gaming which includes one complimentary Twitch subscription per month that the user can assign to the streamer of their choice.[67][82][226] The aforementioned 2017 academic survey stated that 31.5% of users "spent money on Twitch"; of those users, 22.6% "donated to a streamer", 31.6% subscribed to a streamer and 45.8% "did both". The majority of these users stated the "main motivation is to support a streamer financially".[218] Twitch's Terms of Service does not allow people under 13 years of age to use its services. Additionally, people who are at least 13 years old but below the age of majority in their jurisdiction (18 in most jurisdictions), may only use the services under the supervision or permission of a parent or other legal guardian who agrees to abide to the Terms of Service.[227]

Partner and affiliate programs

In July 2011, Twitch launched its Partner Program,[228] which reached over 11,000 members by August 2015.[229]

Similar to the Partner Program of other video sites like YouTube, the Partner Program allows popular content producers to share in the advertisement revenue generated from their streams. Additionally, Twitch users can subscribe to partnered streamers' channels for US$4.99 a month, often granting the user access to unique emoticons, live chat privileges, and other various perks. Twitch retains US$2.49 of every US$4.99 channel subscription, with the remaining US$2.50 going directly to the partnered streamer.[230] Although exceptions were made, Twitch previously required that prospective partners have an "average concurrent viewership of 500+", as well as a consistent streaming schedule of at least three days a week.[231] However, since the launch of the 'Achievements' feature, there is a clearer "Path to Partnership" with trackable goals for concurrent viewership, duration and frequency of streams.[232][233]

In April 2017, Twitch launched its "Affiliate Program" that allows smaller channels to generate revenue as well, also announcing that it would allow channels access to multi-priced subscription tiers.[234][235] The participants of this program get some but not all of the benefits of the Twitch Partners. Streamers can make profit from cheering with Bits which are purchasable from Twitch directly.[236] Affiliates are also able to access the Twitch Subscriptions feature, with all the same functionality that Partners have access to, with a maximum of five subscriber emotes.[237] In September 2019, the service announced that Affiliates would now receive a share of ad revenue.[238]

Advertising on the site has been handled by a number of partners. In 2011, Twitch had an exclusive deal with Future US.[239] On April 17, 2012, Twitch announced a deal to give CBS Interactive the rights to exclusively sell advertising, promotions and sponsorships for the community.[130][240] On June 5, 2013, Twitch announced the formation of the Twitch Media Group, a new in-house advertisement sales team which has taken over CBS Interactive's role of selling advertisements.[22]

For users who do not have ad-free access to a channel or Twitch Turbo, pre-roll advertising, and mid-roll commercial breaks that are manually triggered by the streamer, are displayed on streams. In September 2020, Twitch announced that it would test automated mid-roll advertising on streams, which cannot be controlled by the streamer.[241]

Content moderation and restrictions

Copyrighted content

On August 6, 2014, Twitch announced that all on-demand videos on Twitch became subject to acoustic fingerprinting using software provided by content protection company Audible Magic; if copyrighted music (particularly, songs played by users from outside of the game they are playing) is detected, the 30-minute portion of the video which contains the music will be muted. Live broadcasts were not subject to these filters.[242][243] A system was available for those who believed they were inappropriately affected and had rights to the music they used to challenge the filtering.[244] Twitch offered a selection of royalty-free music for streamers to use, which was expanded upon later in January 2015.[136] The audio filtering system, along with the lack of communication surrounding the changes in general, proved to be controversial among users. In a Reddit AMA, co-founder Emmett Shear admitted that his staff had "screwed up" and should have provided advance warning of the changes, and promised that Twitch had "absolutely no intention" of implementing audio filtering on live broadcasts.[245]

In June 2020, Twitch received a large wave of DMCA takedown notices aimed at year-old VODs and "clips" (short segments of streams that can be captured by users) that contain copyrighted music from 2017 to 2019. Twitch complied with the takedowns and also issued a number of copyright strikes against viewers. Concerned streamers were notified that they should remove all VODs and clips if not certain they did not contain copyrighted material. This provoked major backlash, both at the loss of prior content but also based on viability concerns due to an inability to review or even rapidly delete content. There were also complaints based that strikes were being issued on viewer-created clips, even where the streamer-created content was deleted.[246][247][248]

On September 15, 2020, Twitch signed a licensing agreement with the French performance society SACEM, allowing composers and publishers to collect royalties whenever their music is streamed in France. Twitch already had licensing deals with the American societies ASCAP, BMI, SESAC and Global Music Rights.[249]

To address these issues and also build upon the growth of music-based content on Twitch, Twitch introduced an extension known as "Soundtrack" in September 2020, which plays rights-cleared music with curated genre-based playlists. It is contained within a separate stream that is not recorded with the VODs,[250] and had agreements with 24 music distributors and independent record labels at launch.[251][252][253] A group of US performance rights and music associations accused Twitch of designing Soundtrack in such a way as to avoid payment of mechanical and synchronization licenses—claims which Twitch has defended.[254][255]

In September 2021, Twitch and the National Music Publishers' Association signed a creative partnership.[256]

Mature content

Twitch users are not allowed to stream any game that is rated "Adults Only" (AO) in the United States by the Entertainment Software Rating Board (ESRB), regardless of its rating in any other geographical region, and any game that contains "overtly sexual content" or "gratuitous violence", or content which violates the terms of use of third-party services.[257][258]

Twitch has also explicitly banned specific games from streaming, regardless of rating; this includes games such as BMX XXX, eroge visual novel games (such as Dramatical Murder), HuniePop, Rinse and Repeat, Second Life, and Yandere Simulator.[258][259][260][261] The banning of Yandere Simulator was criticized by YandereDev, the developer of the game. He believed that the game was being arbitrarily singled out with no explanation, as Twitch has not banned other games with similarly excessive sexual or violent content such as Mortal Kombat X, Grand Theft Auto, or The Witcher 3.[260][262]

Twitch took temporary action in May 2019 after channels related to the video game Artifact began to be used for inappropriate content. Artifact, a major game by Valve, had lost most of its audience in just months from its release, and by late May 2019, several popular livestreamers commented that the total viewership for Artifact streams had dropped to near zero. In the days that followed, several streamers started to make streams purporting to be Artifact gameplay but was trolling or other off-topic content. Initially these new streams were playing with the viewers or were jokes, such as showing animal videos or League of Legends matches. After a few days, other Artifact channel streams appeared containing content that was against the terms of Twitch's use policy, including full copyrighted movies, pornography, Nazi propaganda, and at least one stream that showed the entirety of the shooter's video from the Christchurch mosque shootings. The titles of such streams were usually presented to imply they were showing other content while waiting in queue for Artifact matches as to appear legitimate. As word of these streams in the Artifact section grew, Twitch took action, deleting the account that streamed the Christchurch shooting.[263] Twitch then took steps to temporarily ban new accounts from streaming until they can resolve the issue.[264] By June 2019, Twitch started taking legal actions against one hundred "John Doe" streamers in a California court, accusing them of trademark infringement, breach of contract, fraud, and unlawful use of the service that was harming and scaring away users of the service.[265][266]

In early 2021, some streams began to use their Twitch channel to broadcast themselves from hot tubs while wearing swimsuits. Twitch considered these streams to be "not advertiser friendly", banning some of the more predominant channels that had taken this route. In May 2021, Twitch clarified in a "Pools, Hot Tubs, and Beaches" post that it was not trying to discriminate against women or others through this action, but through content that they deemed to be "sexually suggestive".[267] In June that year, Twitch also took similar action against users that performed yoga while at the same time made autonomous sensory meridian response (ASMR) sounds via their microphones, which Twitch also stated was approaching sexual content.[268]

In December 2023, shortly after instating a new policy that allowed specific instances of adult content, Twitch reversed its decision to allow depictions of "fictionalized nudity" following backlash from users and streamers. The CEO of Twitch, Dan Clancy, acknowledged that the new policy was a step too far and that distinguishing between digital art and photography was challenging. As a result, Twitch will no longer permit depictions of real or fictional nudity, regardless of the medium. The company also removed content that violated the updated policy and issued channel enforcements. While some changes to Twitch's Sexual Content Policy remain in effect, such as allowing content that highlights certain body parts and specific dances without a label, games featuring nudity or sexual violence as a core focus are still prohibited.[269]

Hate speech and harassment

In February 2018, Twitch updated its acceptable content policies to direct that any content that it deemed hateful be suspended from its platform.[270]

In June 2020, a number of women stepped forward with accusations towards several streamers on Twitch and other services related to sexual misconduct and harassment claims.[271] Twitch stated it would review all reported incidents and comply with law enforcement in any investigative efforts. However, several popular streamers on Twitch's service believed that the platform could do more to evaluate the accused individuals, prevent incidents, and protect others in the future, and used June 24, 2020, as a Twitch blackout day, not streaming any content through Twitch to show their support.[272] By the evening of June 24, 2020, Twitch had placed several bans on the accounts of those accused after completing their investigation, and stated in a blog post they would be forwarding additional details to law enforcement.[273]

Twitch temporarily suspended an account belonging to then US President Donald Trump's campaign on June 29, 2020. Twitch stated that "hateful conduct is not allowed" as the reason for the suspension.[274]

Twitch announced a new policy towards harassment and hateful content in December 2020 that would take effect on January 22, 2021, aimed to better protect marginalized users of the service. While the new policy is more strict, Twitch said that this also includes a larger sliding scale of remedies or punishments to better deal with edge cases, such as temporarily blocking one's channel for a short time rather than a full ban. The new rules include a ban on imagery containing the Confederate Flag, and 'racist emotes', though the list of such emotes has not been clarified yet.[275] The new policy included banning words that were considered sexual insults, such as "incel" and "virgin" when used for harassment. The banned words included "simp", which raised criticism by streamers and long-time viewers. While its slang origins have defined "simp" derogatorily as "a man who invests a lot of time and energy into women who don't want him", the term had become common on Twitch as an insult related to men being nice to women on the service or simply to refer to a person with loyalty to another. Twitch, in response, clarified that penalties for using these terms would only be enforced if they were being used in harassment of other users.[276][277][278][279]

On December 4, 2020, Twitch removed the "blind playthrough" tag due to concerns of ableism that it may be offensive to those who are visually impaired. Suggestions for non-offensive and more neutral labels include "first playthrough", "undiscovered," and "no spoilers."[280]

A popular feature of Twitch is the ability to "raid" another channel, where multiple users, coordinated from a different Twitch channel or another social media service, all join a target channel to provide support and encouragement. This is typically used to help boost the popularity of the target channel, particularly if the raid is organized by a popular streamer. Twitch had officially supported this type of activity since 2017 with the ability for a streamer to send all of their viewers to another channel as a raid.[281] However, around mid-2021, new types of "hate raids" began to occur with increasing frequency on Twitch. In these cases, numerous users would flood a channel and its chat with messages of harassment and hate towards the streamer as a form of cyberbullying. Most of these users are typically from automated bots, which made it difficult for channel moderators to deal with the amount of messages.[282] Despite warning Twitch about these hate raids, Twitch had shown little action towards stopping them, leading numerous streams to organize a "#ADayOffTwitch" on September 1, 2021, as a form of protest in anticipation that Twitch will find ways to take action against them.[283][284] After acknowledging a problem with dealing with hate raids, Twitch launched a lawsuit in early September 2021 against two individuals they had determined to be responsible for managing several hate raids after permanently banning their accounts.[285] At the end of September 2021, Twitch introduced tools for streamers to be able to limit who may participate in their chat as to prevent hate raids. These tools allow streamers to limit chat to those that have verified their phone number or email with Twitch, as well as to those that have followed their channel for a minimum amount of time.[286]

In May 2022, following the mass shooting in Buffalo, the New York state attorney general's office announced an investigation into multiple online platforms, including Twitch, to determine their part in platforming or promoting hateful content. The investigation will also focus on the platforms' moderation efforts. A spokesperson for Twitch stated that the service would comply with the investigation.[287]

Extremism

In April 2021, it was reported that Twitch was providing a financial lifeline to extremists such as QAnon adherents and far-right influencers.[288] Another report in August and September 2021, by the Institute of Strategic Dialogue also identified Twitch as a platform where far right extremists run rampant. Clips from far-right extremists, such as 'Omegle Redpilling' become quite popular before they are removed from the platform and in some cases, are not removed at all according to ISD.[289][290]

Gambling

On September 20, 2022, Twitch announced that beginning October 18, it would prohibit the streaming of slots, roulette and dice games on gambling websites not licensed in the US or "other jurisdictions that provide sufficient consumer protection". The policy change does not affect sports betting, fantasy sports, and poker.[291][292][293] Gambling has been extremely popular on Twitch for years, being one of the most popular types of content on the platform, with many streamers being sponsored by online gambling services; however, it has also been controversial, with prominent streamers such as Mizkif and Pokimane speaking out against the negative effects of gambling streams.[291][292] The announcement came shortly after a popular streamer admitted he spent $200,000 in donations on CS:GO skin gambling.[294]

Internet censorship

As of September 20, 2018, the Twitch website is blocked and the app is blocked from the Apple App Store in China.[295]

In India, Twitch was reportedly blocked by Reliance-owned telecommunication company Jio as well as internet service providers JioFiber and Hathway in September 2020 as some users were illegally streaming Indian Premier League cricket matches on the platform.[296]

Slovakia's government reportedly blocked Twitch in June 2021 after a streamer in the country with around 35,000 followers was found streaming poker, which was in violation of local gambling laws.[297][298]

On July 4, 2022, the Iranian government blocked access to Twitch for Iranian Internet users.[299]

Platform support

Twitch CEO Emmett Shear has stated a desire to support a wide variety of platforms, stating that they wanted to be on "every platform where people watch video".[30] Users can watch Twitch streams via Twitch's website in a web browser and via dedicated streaming apps for mobile devices, digital media players and video game consoles. This includes:

  • Twitch's mobile apps for Android, Fire OS, and iOS[300]
  • Twitch's web-based TV and game console apps for Fire TV, webOS (LG TVs), Samsung TVs (2020 and newer),[301][302] Android TV, Apple TV, PlayStation 4,[303] PlayStation 5,[304] Xbox One,[305] Xbox Series X/S, and Nintendo Switch
    • The Twitch web-apps for Xbox and PlayStation consoles received an update that replaced the app with the "viewer-only" web-app for TVs, removing several features, including chatting.[306]
  • The Twitch Desktop App for Windows and macOS is no longer supported
  • Twitch's web-based TV and game console apps for PlayStation 3, Xbox 360,[307] and pre-2021 (Tizen-based) Samsung TVs are no longer supported

Users can broadcast to Twitch from the following platforms:

  • Twitch's mobile apps for Android, Fire OS, and iOS
  • OBS Open Source Broadcasting Studio Software
  • Twitch Studio app for Windows and macOS
  • Native integration on PlayStation 4,[308] PlayStation 5, Xbox One, Xbox Series X/S, NVIDIA Shield TV Pro,[309][310] and NVIDIA Shield tablets[311][312]
    • Prior versions of Twitch's app for Xbox One and Series X/S had broadcasting functionality before being replaced by "viewer-only" wrapped web-apps for a single codebase across TVs on November 16, 2022. Twitch said they worked with Microsoft so those consoles could still broadcast to Twitch, though not through the Twitch app, but with native integration.[313][314][315][316]
  • Twitch released a software development kit for third-party developers integrate Twitch broadcasting into their software.[317]
  • In-app integration in third-party apps for desktop like OBS, Streamlabs Desktop, Lightstream Studio, Melon, Split Broadcaster, Gamecaster, and NVIDIA GeForce Experience.[318] Broadcasters can also use third party apps for mobile like Omlet Arcade and the Streamlabs App
  • In-game integration such as Eve Online,[319] PlanetSide 2, some Call of Duty games,[7] Minecraft[320] and Warthunder[321]
  • In-app integrations in EA's Origin[322] and Ubisoft's Uplay[323] are no longer supported.

Twitch Desktop App and CurseForge

After acquiring Curse LLC, Twitch Interactive rebranded the Curse app as the Twitch Desktop App in March 2017. It kept features for mod installation and management for supported games via CurseForge; kept Curse Voice features such as screen sharing, text chat, voice chat, video chat and community server creation; added a dedicated browser for the Twitch website; added Twitch's friends system; and added activity sharing. This update also redesigned the application.[324][325] The software also served as the client for the former Twitch Game Store.[326][327] The Curse mobile app was subsequently rebranded as Twitch Messenger[citation needed] which was later shut down.[citation needed] Twitch removed the app's servers, group messaging, voice chat and video chat functionality in February 2019.[328]

On June 22, 2020, Twitch Interactive sold CurseForge to Overwolf for an undisclosed sum.[81] On December 2, 2020, mod management functionality was removed from the Twitch Desktop App.[citation needed] The mod management functionality previously found in the Twitch app can since be found in Overwolf's CurseForge app.[329][330]

On March 30, 2022, Twitch announced that it would officially end support for the Twitch Desktop App on April 30, 2022, opting users of the desktop app to use a web browser to interact with Twitch on desktop platforms.[331][332][333]

TwitchCon

 
TwitchCon 2016

TwitchCon is a biannual fan convention devoted to Twitch and the culture of video game streaming.[334] The inaugural event was held at the Moscone Center in San Francisco from September 25 to 26, 2015. Since its inception TwitchCon has been an annual event. The second TwitchCon was held in San Diego at the San Diego Convention Center from September 30 to October 2, 2016.[335] The third annual TwitchCon was held in Long Beach at the Long Beach Convention and Entertainment Center from October 20 to 22, 2017.[336] The fourth annual TwitchCon was held at the San Jose McEnery Convention Center in San Jose, California, from October 26 to 28, 2018.[337] In 2019, Twitchcon expanded overseas and hosted their first ever European event in Berlin in April 2019,[338] alongside a North American event later in November 2019 in San Diego.[339] TwitchCon had planned to host an event in Amsterdam in May 2020, but this was cancelled due to the COVID-19 pandemic.[340] Another TwitchCon event was planned in San Diego in September 2020,[341] but was also cancelled due to COVID-19.[342]

See also

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twitch, service, twitch, american, video, live, streaming, service, that, focuses, video, game, live, streaming, including, broadcasts, esports, competitions, addition, offering, music, broadcasts, creative, content, real, life, streams, twitch, operated, twit. Twitch is an American video live streaming service that focuses on video game live streaming including broadcasts of esports competitions in addition to offering music broadcasts creative content and in real life streams Twitch is operated by Twitch Interactive a subsidiary of Amazon com Inc 4 It was introduced in June 2011 as a spin off of the general interest streaming platform Justin tv 5 Content on the site can be viewed either live or via video on demand The games shown on Twitch s current update homepage are listed according to audience preference and include genres such as real time strategy games RTS fighting games racing games and first person shooters 6 TwitchScreenshotHomepage in February 2023Type of businessSubsidiaryType of siteLive streamingVideo on demandPredecessor s Justin tv 1 Area servedWorldwideFounder s Justin KanEmmett ShearMichael SeibelKyle VogtKevin Lin 1 Key peopleDan Clancy CEO 2 Laura Lee CCO 3 ParentAmazon com Inc URLtwitch wbr tvCommercialYesRegistrationOptionalLaunchedJune 6 2011 12 years ago 2011 06 06 Current statusActiveASN46489The popularity of Twitch eclipsed that of its general interest counterpart In October 2013 the website had 45 million unique viewers 7 and by February 2014 it was considered the fourth largest source of peak Internet traffic in the United States At the same time Justin tv s parent company was re branded as Twitch Interactive to represent the shift in focus Justin tv was shut down in August 2014 8 That month the service was acquired by Amazon for US 970 million 9 10 which later led to the introduction of synergies with the company s subscription service Amazon Prime By 2015 Twitch had more than 100 million viewers per month 11 In 2017 Twitch remained the leading live streaming video service for video games in the US and had an advantage over YouTube Gaming which shut down its standalone app in May 2019 12 13 14 As of February 2020 update it had three million broadcasters monthly and 15 million daily active users with 1 4 million average concurrent users 15 16 As of May 2018 update Twitch had over 27 000 partner channels 15 17 As of October 2023 update Twitch was the 37th most visited website in the world with 20 26 of its traffic coming from the United States followed by Germany with 7 08 and South Korea with 5 49 18 19 In late 2023 Twitch announced that they would stop operating in South Korea in 2024 because of its network fee policy citing prohibitive costs Contents 1 History 1 1 Founding and initial growth 2007 2013 1 2 Growth YouTube acquisition speculation 2014 1 3 Amazon subsidiary 2014 present 2 Content 2 1 As a teaching tool 2 2 Charity 2 3 Esports 2 4 Professional sports 2 5 Emotes 3 Creators and audience 3 1 Streamers 3 2 Users 3 3 Partner and affiliate programs 4 Content moderation and restrictions 4 1 Copyrighted content 4 2 Mature content 4 3 Hate speech and harassment 4 4 Extremism 4 5 Gambling 5 Internet censorship 6 Platform support 6 1 Twitch Desktop App and CurseForge 7 TwitchCon 8 See also 9 References 10 External linksHistoryFounding and initial growth 2007 2013 When Justin tv was launched in 2007 by Justin Kan and Emmett Shear two recent Yale graduates the site was divided into several content categories The gaming category grew especially fast and became the most popular content on the site 20 In June 2011 7 40 the company decided to spin off the gaming content as TwitchTV inspired by the term twitch gameplay It launched officially in public beta on June 6 2011 5 Since then Twitch has attracted more than 35 million unique visitors a month 21 22 Twitch had about 80 employees in June 2013 23 which increased to 100 by December 2013 7 The company was headquartered in San Francisco s Financial District 7 Twitch has been supported by significant investments of venture capital with US 15 million in 2012 on top of US 7 million originally raised for Justin tv 24 25 and US 20 million in 2013 26 Investors during three rounds of fund raising leading up to the end of 2013 included Draper Associates Bessemer Venture Partners and Thrive Capital 7 40 In addition to the influx of venture funding it was believed in 2013 that the company had become profitable 7 40 Especially since the shutdown of its direct competitor Own3d tv in early 2013 Twitch has become the most popular e sports streaming service by a large margin leading some to conclude that the website has a near monopoly on the market 27 Competing video services such as YouTube and Dailymotion began to increase the prominence of their gaming content to compete but have had a much smaller impact so far 28 29 As of mid 2013 there were over 43 million viewers on Twitch monthly with the average viewer watching an hour and a half a day 30 By February 2014 Twitch was the fourth largest source of Internet traffic during peak times in the United States behind Netflix Google and Apple Twitch made up 1 8 of total US Internet traffic during peak periods 31 In late 2013 particularly due to increasing viewership Twitch had issues with lag and low frame rates in Europe 32 Twitch has subsequently added new servers in the region 33 Also in order to address these problems Twitch implemented a new video system shown to be more efficient than the previous system Initially the new video system was criticized by users because it caused a significant stream delay interfering with broadcaster viewer interaction 34 Twitch staff said that the increased delay was likely temporary and at the time was an acceptable tradeoff for the decrease in buffering 35 Growth YouTube acquisition speculation 2014 On February 10 2014 Twitch s parent company Justin tv Inc was renamed Twitch Interactive reflecting the increased prominence of the service over Justin tv as the company s main business 8 That same month a stream known as Twitch Plays Pokemon a crowdsourced attempt to play Pokemon Red using a system translating chat commands into game controls went viral By February 17 the channel reached over 6 5 million total views and averaged concurrent viewership between 60 and 70 000 viewers with at least 10 participating Vice President of Marketing Matthew DiPietro praised the stream as one more example of how video games have become a platform for entertainment and creativity that extends WAY beyond the original intent of the game creator By merging a video game live video and a participatory experience the broadcaster has created an entertainment hybrid custom made for the Twitch community This is a wonderful proof of concept that we hope to see more of in the future 36 37 Beginning with its 2014 edition Twitch was made the official live streaming platform of the Electronic Entertainment Expo 38 On May 18 2014 Variety first reported that Google had reached a preliminary deal to acquire Twitch through its YouTube subsidiary for approximately US 1 billion 39 40 41 42 On August 5 2014 the original Justin tv site suddenly ceased operations citing a need to focus resources entirely on Twitch 43 44 45 On August 6 2014 Twitch introduced an updated archive system with multi platform access to highlights from past broadcasts by a channel higher quality video increased server backups and a new Video Manager interface for managing past broadcasts and compiling highlights from broadcasts that can also be exported to YouTube Due to technological limitations and resource requirements the new system contained several regressions the option to archive complete broadcasts on an indefinite basis save forever was removed meaning that they can only be retained for a maximum of 14 days or 60 for partners and Turbo subscribers While compiled highlights can be archived indefinitely they were limited to two hours in length 46 47 In addition Twitch introduced a copyright fingerprinting system that would mute audio in archived clips if it detected a copyrighted song in the stream Amazon subsidiary 2014 present nbsp Twitch booth at the 2018 PAX WestOn August 25 2014 Amazon acquired Twitch Interactive for US 970 million in an all cash deal 9 10 Sources reported that the rumoured Google deal had fallen through and allowed Amazon to make the bid with Forbes reporting that Google had backed out of the deal due to potential antitrust concerns surrounding it and its existing ownership of YouTube 48 The acquisition closed on September 25 2014 49 Take Two Interactive which owned a 2 stake at the time of the acquisition made a windfall of 22 million 50 Under Amazon Shear continued as chief executive officer of Twitch Interactive with Sara Clemens added to the executive team as chief operating officer in January 2018 51 Shear touted the Amazon Web Services platform as an attractive aspect of the deal and that Amazon had built relationships with the big players in media which could be used to the service s advantage particularly in the realm of content licensing The purchase of Twitch marked the third recent video gaming oriented acquisition by Amazon which had previously acquired the developers Reflexive Entertainment and Double Helix Games 52 On December 9 2014 Twitch announced it had acquired GoodGame Agency an organisation that owns the esports teams Evil Geniuses and Alliance 53 54 In March 2015 Twitch reset all user passwords and disabled all connections to external Twitter and YouTube accounts after the service reported that someone had gained unauthorised access to the user information of some Twitch users 55 In June 2016 Twitch added a new feature known as Cheering a special form of emoticon purchased as a microtransaction using an in site currency known as Bits 56 Bits are bought using Amazon Payments and cheers act as donations to the channel Users also earn badges within a channel based on how much they have cheered 57 On August 16 2016 Twitch acquired Curse LLC an operator of online video gaming communities and gaming oriented VoIP software 58 In December 2016 GoodGame Agency was divested by Amazon to their respective members due to conflict of interest concerns 59 On September 30 2016 Twitch announced Twitch Prime a service which provides premium features that are exclusive to users who have an active Amazon Prime subscription This included advertising free streaming monthly offers of free add on content Game Loot and game discounts 60 Games included with the game loot rewards were Apex Legends Legends of Runeterra FIFA Ultimate Team Teamfight Tactics Mobile Legends Bang Bang Doom Eternal and more 61 In December 2016 Twitch announced a semi automated chat moderation tool AutoMod which uses natural language processing and machine learning to set aside potentially unwanted content for human review 62 In February 2017 Twitch announced the Twitch Game Store a digital distribution platform that would expose digital purchases of games within the site s browsing interface When streaming games available on the store partnered channels could display a referral link to purchase the game receiving a 5 commission Users also received a Twitch Crate on every purchase which included Bits and a collection of random chat emotes 63 64 65 In August 2017 Twitch announced it had acquired video indexing platform ClipMine 66 On August 20 2018 Twitch announced that it will no longer offer advertising free access to the entire service to Amazon Prime subscribers with this privilege requiring the separate Twitch Turbo subscription or an individual channel subscription This privilege ended for new customers effective September 14 2018 and for existing customers October 2018 67 In October 2018 Twitch announced Amazon Blacksmith a new extension allowing broadcasters to configure displays of products associated with their streams with Amazon affiliate links 68 On November 27 2018 Twitch discontinued the Game Store service citing that it did not generate as much additional revenue for partners as they hoped and new revenue opportunities such as Amazon Blacksmith Users retain access to their purchased games 69 On December 12 2018 Fandom Inc had reached an agreement to acquire Curse Media a spin off of Curse from Twitch Interactive for an undisclosed amount Curse was dissolved and its assets were moved under Twitch Interactive 70 71 72 Twitch acquired the Internet Games Database IGDb a user driven website similar in functionality to Internet Movie Database IMDb to catalog details of video games in September 2019 Twitch plans to use the database service to improve its own internal search features and help users find games they are interested in 73 On September 26 2019 Twitch unveiled a new logo and updated site design The design is accompanied by a new advertising campaign You re already one of us which will seek to promote the platform s community members 74 Twitch began signing exclusivity deals with high profile streamers in December 2019 75 76 Twitch introduced a Safety Advisory Council in May 2020 made up from streamers academics and think tanks with a goal to develop guidelines for moderation work life balance and safeguarding the interests of marginalized communities for the platform 77 The announcement attracted controversy and CEO Emmett Shear later clarified that the role of the council was purely advisory 78 79 80 On June 22 2020 Twitch Interactive sold CurseForge to Overwolf for an undisclosed sum 81 In August 2020 Twitch Prime was renamed Prime Gaming aligning it closer with the Amazon Prime family of services 82 In 2020 Twitch sold Union For Gamers to Magic Find 83 In May 2021 Twitch announced that it would introduce over 350 new tags to categorize streams including finer tags for gender identity sexual identity and disabilities as well as tags for other types of themes such as virtual streamers The disability and LGBT oriented tags were developed in consultation with the video game accessibility charities AbleGamers and SpecialEffect and the LGBT organizations GLAAD and The Trevor Project 84 On October 6 2021 an anonymous hacker reportedly leaked the entirety of Twitch including its source code of the Twitch client and APIs and details of the payouts made to almost 2 4 million streamers since August 2019 85 86 The user posted a 128GB torrent link to 4chan and said that the leak which includes source code from almost 6 000 internal Git repositories is also part one of a larger release 85 87 88 The leak also included details of plans for a digital storefront under the codename of Vapor meant to be a competitor to Steam along with details on payment received by streamers for their work on Twitch 89 90 91 Twitch verified they had suffered a data leak which they attributed to a server misconfiguration used by a malicious third party 92 93 While Twitch found no indication of login credentials or credit card information to have been taken in the breach the company reset all stream keys as a precaution 94 95 On August 23 2022 Twitch announced that it would no longer enforce its exclusivity agreement allowing Twitch streamers to livestream on other streaming platforms 96 97 98 99 The announcement noted that simulcasting on Twitch and other Twitch like streaming platforms was still prohibited however an exemption to the simulcasting restriction was applied to short form streaming platforms such as Instagram and TikTok 96 97 Despite the specific mention of restrictions on simulcasting former Twitch employees noted that Twitch would likely not enforce the restriction as doing so would be very difficult and they had not been enforcing it for several months prior to the announcement 99 After the announcement many high profile streamers who were limited by exclusivity such as Ninja and Pokimane started streaming on other platforms 100 On September 21 2022 Twitch announced it would be reducing the subscription revenue earned by large streamers 101 102 Though most streamers get a 50 of revenue from subscriptions some larger streamers have premium subscription terms which give them 70 of subscription revenue The new change set to take effect on June 1 2023 would mean premium streamers would keep 70 of the first 100 000 earned from subscriptions after which their cut would be lowered to 50 103 104 The announcement came after Twitch declined a popular request for all streamers to have 70 subscription revenue which many noted is the same revenue already offered by YouTube 105 Twitch President Dan Clancy justified the change in a statement issued on Twitch s blog stating it was done to cover Twitch s operating costs noting the premium 70 split stopped being offered to new streamers over a year prior and pointing to alternate streamer revenue sources that would not be affected by the subscription revenue reductions such as Prime Subs or advertisement breaks 106 Though Clancy claimed 90 of streamers would not be affected by the revenue reduction the change drew criticism from many streamers 107 who viewed it as harmful to the security of streaming careers and more beneficial to Twitch and its advertisers than their users with several streamers expressing doubt at Clancy s claims of Twitch s high operating costs and noting that Twitch already has alternative revenue sources that make reducing streamer revenue unnecessary 101 105 108 The announcement led to some streamers considering leaving Twitch or organizing boycotts 101 108 In March 2023 Clancy became CEO of Twitch after previous CEO and Justin tv co founder Emmett Shear announced he would step down after 16 years at the company 109 110 Both Shear and Clancy have been described as more product focused than creator focused 111 On March 20 Clancy announced that Twitch would be laying off 400 employees as part of Amazon wide layoffs affecting 9 000 workers across the company 112 113 114 On June 6 2023 Twitch announced restrictions on third party sponsor placements in streams including restricting the size of sponsor logos and prohibiting burned in audio video or display advertising The changes were met with criticism from major streamers such as Asmongold who threatened to leave the service Cr1TiKaL and Zentreya due to their broad wording concerns that it would impact streamers existing relationships with advertisers and their impact on charity and esports events that rely extensively on sponsorship The service quickly retracted the new branded content policy and announced that it would be clarified stating that it was intended to clarify our existing ads policy that was intended to prohibit third party ad networks from selling burned in video and display ads on Twitch which is consistent with other services and that Twitch does not intend to limit streamers ability to enter into direct relationships with sponsors 115 116 In August 2023 Twitch began to trial a Discovery Feed feature in its mobile apps populated by featured clips from followed users 117 In October 2023 Twitch began to implement stories 118 At TwitchCon 2023 Twitch announced upcoming updates to its Guest Star feature concurrently renamed Stream Together to allow for merged chat rooms and that streamers under an affiliation or partnership agreement with the service unless contractually required would be allowed to simulcast their streams on competing platforms such as YouTube as opposed to only mobile centric video platforms 119 On December 6 2023 Twitch announced that it would exit the South Korea market effective February 27 2024 citing the prohibitive costs of offering the service in the country 120 Due to demands from internet service providers that Twitch pay network access fees Twitch restricted streams to 720p quality in September 2022 and blocked access to video on demand VOD content including archived broadcasts and clips in February 2023 121 122 Users in South Korea will no longer be allowed to monetize their streams and will be offboarded from the affiliate and partnership programs 123 124 In January 2024 Twitch announced another mass layoff affecting 500 employees or 35 of total staff after previous layoffs in early 2023 125 126 The announcement came amid ongoing struggles and ensuing layoffs across the tech and digital media sectors 127 ContentTwitch is designed to be a platform for content including esports tournaments personal streams of individual players and gaming related talk shows 128 A number of channels do live speedrunning 129 The Twitch homepage currently displays games based on viewership 30 130 As of June 2018 update some of the most popular games streamed on Twitch are Fortnite Grand Theft Auto V League of Legends Dota 2 PlayerUnknown s Battlegrounds Hearthstone Overwatch and Counter Strike Global Offensive with a combined total of over 356 million hours watched 131 Twitch has also made expansions into non gaming content such as in July 2013 the site streamed a performance of Fester s Feast from San Diego Comic Con and on July 30 2014 electronic dance music act Steve Aoki broadcast a live performance from a nightclub in Ibiza 132 133 134 135 In January 2015 Twitch introduced an official category for music streams such as radio shows and music production activities and in March 2015 announced that it would become the new official live streaming partner of the Ultra Music Festival an electronic music festival in Miami 136 137 On October 28 2015 Twitch launched a second non gaming category Creative which is intended for streams showcasing the creation of artistic and creative works To promote the launch the service also streamed an eight day marathon of Bob Ross The Joy of Painting 138 In July 2016 Twitch launched Social eating as a beta it was inspired by the Korean phenomenon of mukbang and Korean players having engaged in the practice as intermissions on their gaming streams 139 In March 2017 Twitch added an IRL category which is designed for content within Twitch guidelines that does not fall within any of the other established categories on the site such as lifelogs 140 141 GeekWire reported that while gameplay still makes up the vast majority of the content broadcast via Twitch the Just Chatting category a catch all term that encompasses anything from candid conversation to reality programming took the top spot by a comfortable margin overall in December 2019 While the category has been on the rise for the last couple of months this was the first time that it s actually achieved No 1 overall for a tracked period on the platform 142 In 2020 Thrillist described Twitch as talk radio for the extremely online 143 Michael Espinosa for Business Insider in 2021 highlighted that Twitch dominates the live content space with 17 billion hours watched last year per StreamElements compared to YouTube Gaming Live s 10 billion per the company But the vast majority of gaming content is still consumed on demand where YouTube is the clear leader with over 100 billion hours watched last year 144 As a teaching tool Twitch is often used for video game tutorials the nature of Twitch allows mass numbers of learners to interact with each other and the instructor in real time 145 Twitch is also used for software development learning 145 with communities of users streaming programming projects and talking through their work Charity nbsp Games Done Quick is a bi annual speedrunning event for charity hosted on Twitch 146 Broadcasters on Twitch often host streams promoting and raising money towards charity By 2013 the website has hosted events which in total raised over US 8 million in donations for charitable causes such as Extra Life 2013 147 As of 2017 update Twitch has raised over US 75 million in donations for charitable causes 148 The biggest charity event of Twitch is ZEvent a French project created by Adrien Nougaret and Alexandre Dachary with more than US 10 million raised for Action Contre la Faim in October 2021 Esports See also Twitch Rivals nbsp The League of Legends World Championship has been broadcast on Twitch annually since 2012 ESL tournaments have aired on Justin tv and later Twitch tv since 2009 149 The platform has also been a longtime broadcaster of the Evolution Championship Series 150 151 Twitch has been the official broadcaster of the League of Legends World Championship since 2012 152 as well as other League of Legends tournaments organized by Riot Games Dota 2 s premier tournament The International has been livestreamed on Twitch since 2013 153 The platform airs Rocket League tournaments organized by Psyonix since 2016 154 The ELeague also broadcasts events on Twitch since 2016 155 156 Twitch and Blizzard Entertainment signed a two year deal in June 2017 to make Twitch be the exclusive streaming broadcaster of select Blizzard esports championship events with viewers under Twitch Prime earning special rewards in various Blizzard games 157 Twitch also reached a deal in 2018 to be the streaming partner of the Overwatch League with the site also offering an All Access Pass with exclusive content emotes and in game items for Overwatch 158 159 Blizzard switched to rival platform YouTube in 2020 160 Fortnite Battle Royale competitions have aired on Twitch since its launch in 2017 including the E3 2018 Fortnite Pro Am and the 2019 Fortnite World Cup 161 162 The NBA 2K League has been livestreamed on Twitch since its inception in 2018 163 As the COVID 19 pandemic suspended motorsports competitions around the world several series launched sim racing competitions with real life professional drivers Some series had official broadcasts on Twitch such as Formula One and IMSA 164 Many drivers also had their personal live streams on Twitch as was the case of several eNASCAR iRacing Pro Invitational Series and INDYCAR iRacing Challenge drivers 165 166 Professional sports See also Sports on Amazon Prime Video In December 2017 the National Basketball Association announced that it would stream NBA G League games on Twitch starting on December 15 the broadcasts also include interactive statistics overlays as well as additional streams of the games with commentary by Twitch personalities 167 In April 2018 it was announced that Twitch would carry eleven National Football League Thursday Night Football games from 2018 to 2021 in simulcast with Fox as part of the league s renewed streaming deal with Amazon Prime Video During the 2017 season these streams had been exclusive to Amazon Prime subscribers 168 As part of the broadcasts Twitch would also offer alternate broadcasts including broadcasts hosted by Twitch personalities and NFL Next Live an interactive broadcast hosted by Andrew Hawkins and Cari Champion 169 170 With Thursday Night Football moving exclusively to Amazon Prime Video for the 2022 NFL season Twitch will continue to carry simulcasts of all games while the site will also carry alternate broadcasts such as one featuring Dude Perfect 171 172 In January 2019 professional wrestling promotion Impact Wrestling announced that it would stream its weekly show Impact on Twitch in simulcast with the television airing on the US cable network Pursuit Channel co owned with the promotion s parent company Anthem Sports amp Entertainment 173 On September 5 2019 the Premier Hockey Federation announced a three year broadcast rights deal with Twitch covering all games and league events The deal also contained an agreement with the Premier Hockey Federation Players Association for revenue sharing with players and marked the first time that the NWHL had ever received a rights fee 174 The National Women s Soccer League announced a three year deal in March 2020 for Twitch to stream 24 matches per season in the United States and Canada collaborate on original content and serve as the rightsholder for all matches outside of the United States and Canada 175 176 On June 20 2020 as an extension of Prime Video s local rights to the league a plan to air all of the remaining matches of the 2019 20 season for the resumption of play due to the COVID 19 pandemic and matches being played behind closed doors and a plan for some of these matches to be carried free to air it was announced that Twitch would stream a package of four Premier League soccer matches within the United Kingdom 177 178 On July 16 2020 US radio broadcaster Entercom announced a partnership to stream video simulcasts of programs from some of their major market sports talk stations on Twitch channels 179 On July 22 2020 Twitch officially launched a Sports category primarily playing host to content streamed by sports leagues and teams on the platform 180 The 2021 Copa America association football tournament aired in Spain on Twitch under a partnership with Gerard Pique s media company Kosmos and streamer Ibai Llanos 181 Emotes Twitch features a large number of emotes There are emotes free for all users emotes for Turbo users emotes for Twitch Prime users and emotes for users who are subscribed to Twitch partners or affiliates 182 As of October 2015 update Kappa was the most used emote on Twitch 183 184 Twitch partnered broadcasters unlock more emote slots as they gain more subscribers up to a maximum of 50 emotes per channel 185 On January 6 2021 Twitch announced that they had removed the PogChamp emote the third most used emote on the platform in 2018 186 typically used to express excitement joy or shock 187 188 189 The decision was made in response to comments from the streamer Ryan Gootecks Gutierrez the face of the emote supporting civil unrest during the 2021 storming of the United States Capitol for the death of a protestor 190 191 192 187 Twitch said it will work with the community for a suitable replacement for the emoticon 187 193 194 Twitch later announced that there would be a new PogChamp emote every 24 hours 195 196 197 On February 12 Twitch viewers elected KomodoHype as the new permanent PogChamp emote 198 Creators and audienceStreamers See also Parasocial interaction Twitch and List of most followed Twitch channels nbsp nbsp nbsp nbsp nbsp nbsp From top left to bottom right Twitch streamers Ninja AuronPlay Pokimane xQc Amouranth and Ibai Streamer Ninja had been among Twitch s top personalities with over 14 million followers In August 2019 however Ninja announced that he would move exclusively to a Microsoft owned competitor Mixer 199 200 201 After Ninja left the top three streamers in October 2019 based on follower count were Tfue 7 01 million followers Shroud 6 45 million followers and TSM Myth 5 1 million followers 202 Twitch began signing exclusivity deals with high profile streamers in December 2019 starting with DrLupo TimTheTatman and Lirik who had a combined 10 36 million followers at the time 75 Dr DisRespect signed a multi year deal in March 2020 76 In May 2020 Twitch signed popular streamers Summit1g dakotaz and JoshOG to multi year exclusive deals 203 204 On June 26 2020 Dr DisRespect was banned from Twitch for unexplained reasons and his channel was removed from the site 205 Following the discontinuation of Mixer in late July 2020 both Ninja and Shroud who had also defected to the service re signed exclusively with Twitch 206 207 208 As of August 2022 update there have been eight streamers to have reached over 100 000 concurrent subscribers These streamers are Ninja Shroud Ranboo Ludwig Casimiro Ironmouse Gaules and Ibai 209 In April 2021 Business Insider reported that over the past 31 days Ahgren has streamed non stop in an attempt to break the record of 269 154 subscribers held by gaming personality Tyler Ninja Blevins By the end of the month long stream Ahgren had over 282 000 subscribers on his channel At one point during his sleep cycle his channel had the most concurrent viewers of any on the platform 210 In analysis of the October 2021 data leak multiple news outlets reported that the three top earning Twitch content creators are Critical Role 9 626 712 xQc 8 454 427 and Summit1g 5 847 541 86 89 90 91 Sisi Jiang for Kotaku reported that excluding streams that are run by multiple people such as Critical Role there are no women in the top third of top earning Twitch content creators in total there are only three women in the top 100 and only one is a woman of color Jiang highlighted that these streamers are Valorant streamer Pokimane at 39th place cosplayer Amouranth at 48th and music streamer Sintica at 71st and commented that in spite of the complaints about the hot tub meta titty streamers and how some male streamers perceive that female streamers are stealing views from men the numbers show that only a small percentage of women are among the ranks of Twitch s highest earning content creators 211 In August 2021 DrLupo left Twitch for an exclusivity deal with YouTube 212 TimTheTatman followed in September 2021 213 144 as did Ludwig Ahgren in November 2021 214 215 Nathan Grayson for The Washington Post commented that when streamers moved to Mixer in 2019 Twitch quickly locked down multiple streamers in exclusivity deals however streamers who moved to Mixer saw their audiences undergo a marked downsizing It demonstrated that many viewers within Twitch s ecosystem when deprived of their favorite big streamers will just find other Twitch streamers to take their place Now Twitch is bargaining from a place of confidence That allows it to reevaluate previous deals made when streamers had more leverage 213 Grayson reported that lower offers from Twitch coupled with Twitch s higher streaming hour requirement YouTube s contracts start at 100 hours of streaming time per month while Twitch s start at 200 has made YouTube s exclusivity deals tantalizing to some Twitch streamers Grayson wrote that Ryan Wyatt head of YouTube Gaming said that allowing streamers to have a better work life balance is a big priority for him DrLupo cited work life balance as part of his decision to leave Twitch 213 Users It was reported in the early 2010s that the typical Twitch viewer is male and aged between 18 and 34 years of age although the site has also made attempts at pursuing other demographics including women 30 130 By 2015 Twitch had more than 100 million viewers per month 11 In 2017 Twitch remained the leading live streaming video service for video games in the US 216 217 GeekWire reported that while Twitch s overall share of the streaming market has been steadily diminishing over the course of the year from 67 1 percent in December 2018 to 61 percent at the end of the 2019 the steady growth of the overall market means that the overall amount of content watched on the service has done nothing but increase 142 The journal article World of Streaming Motivation and Gratification on Twitch reported the results of a Twitch user survey in 2017 218 In ranking user motivations on the use of Twitch users were motivated in descending order to watch Twitch to be entertained to follow gaming events and to have an alternative for television Motivations classified as socialization and information ranked lower than motivations classified as entertainment 218 As of February 2020 update it had 3 million broadcasters monthly and 15 million daily active users with 1 4 million average concurrent users 15 16 Statista a company specializing in market and consumer data reported that as of May 2020 users in their teens and twenties accounted for more than three quarters of Twitch s active app user accounts in the United States According to recent data users aged 20 to 29 years accounted for 40 6 percent of the video streaming app s user base on the Android platform 219 They also reported that the distribution of Twitch users in the United States as of 2nd quarter 2021 was 75 male and 25 female 220 Twitch allows anyone to watch a live broadcast and does not require viewers to log in 221 Users also have the option to follow and subscribe also known as subbing to streamers Following is a free option similar to other platforms such as Instagram and Twitter where the user will see their followed streamers on the front page of Twitch when signed in and can receive notifications of specific broadcasts 222 223 224 Subscribing is a way for users to financially support streamers in exchange for exclusive benefits determined by the individual streamer 222 223 225 Users who link their Twitch account to their Amazon Prime account gain access to Prime Gaming which includes one complimentary Twitch subscription per month that the user can assign to the streamer of their choice 67 82 226 The aforementioned 2017 academic survey stated that 31 5 of users spent money on Twitch of those users 22 6 donated to a streamer 31 6 subscribed to a streamer and 45 8 did both The majority of these users stated the main motivation is to support a streamer financially 218 Twitch s Terms of Service does not allow people under 13 years of age to use its services Additionally people who are at least 13 years old but below the age of majority in their jurisdiction 18 in most jurisdictions may only use the services under the supervision or permission of a parent or other legal guardian who agrees to abide to the Terms of Service 227 Partner and affiliate programs In July 2011 Twitch launched its Partner Program 228 which reached over 11 000 members by August 2015 229 Similar to the Partner Program of other video sites like YouTube the Partner Program allows popular content producers to share in the advertisement revenue generated from their streams Additionally Twitch users can subscribe to partnered streamers channels for US 4 99 a month often granting the user access to unique emoticons live chat privileges and other various perks Twitch retains US 2 49 of every US 4 99 channel subscription with the remaining US 2 50 going directly to the partnered streamer 230 Although exceptions were made Twitch previously required that prospective partners have an average concurrent viewership of 500 as well as a consistent streaming schedule of at least three days a week 231 However since the launch of the Achievements feature there is a clearer Path to Partnership with trackable goals for concurrent viewership duration and frequency of streams 232 233 In April 2017 Twitch launched its Affiliate Program that allows smaller channels to generate revenue as well also announcing that it would allow channels access to multi priced subscription tiers 234 235 The participants of this program get some but not all of the benefits of the Twitch Partners Streamers can make profit from cheering with Bits which are purchasable from Twitch directly 236 Affiliates are also able to access the Twitch Subscriptions feature with all the same functionality that Partners have access to with a maximum of five subscriber emotes 237 In September 2019 the service announced that Affiliates would now receive a share of ad revenue 238 Advertising on the site has been handled by a number of partners In 2011 Twitch had an exclusive deal with Future US 239 On April 17 2012 Twitch announced a deal to give CBS Interactive the rights to exclusively sell advertising promotions and sponsorships for the community 130 240 On June 5 2013 Twitch announced the formation of the Twitch Media Group a new in house advertisement sales team which has taken over CBS Interactive s role of selling advertisements 22 For users who do not have ad free access to a channel or Twitch Turbo pre roll advertising and mid roll commercial breaks that are manually triggered by the streamer are displayed on streams In September 2020 Twitch announced that it would test automated mid roll advertising on streams which cannot be controlled by the streamer 241 Content moderation and restrictionsCopyrighted content On August 6 2014 Twitch announced that all on demand videos on Twitch became subject to acoustic fingerprinting using software provided by content protection company Audible Magic if copyrighted music particularly songs played by users from outside of the game they are playing is detected the 30 minute portion of the video which contains the music will be muted Live broadcasts were not subject to these filters 242 243 A system was available for those who believed they were inappropriately affected and had rights to the music they used to challenge the filtering 244 Twitch offered a selection of royalty free music for streamers to use which was expanded upon later in January 2015 136 The audio filtering system along with the lack of communication surrounding the changes in general proved to be controversial among users In a Reddit AMA co founder Emmett Shear admitted that his staff had screwed up and should have provided advance warning of the changes and promised that Twitch had absolutely no intention of implementing audio filtering on live broadcasts 245 In June 2020 Twitch received a large wave of DMCA takedown notices aimed at year old VODs and clips short segments of streams that can be captured by users that contain copyrighted music from 2017 to 2019 Twitch complied with the takedowns and also issued a number of copyright strikes against viewers Concerned streamers were notified that they should remove all VODs and clips if not certain they did not contain copyrighted material This provoked major backlash both at the loss of prior content but also based on viability concerns due to an inability to review or even rapidly delete content There were also complaints based that strikes were being issued on viewer created clips even where the streamer created content was deleted 246 247 248 On September 15 2020 Twitch signed a licensing agreement with the French performance society SACEM allowing composers and publishers to collect royalties whenever their music is streamed in France Twitch already had licensing deals with the American societies ASCAP BMI SESAC and Global Music Rights 249 To address these issues and also build upon the growth of music based content on Twitch Twitch introduced an extension known as Soundtrack in September 2020 which plays rights cleared music with curated genre based playlists It is contained within a separate stream that is not recorded with the VODs 250 and had agreements with 24 music distributors and independent record labels at launch 251 252 253 A group of US performance rights and music associations accused Twitch of designing Soundtrack in such a way as to avoid payment of mechanical and synchronization licenses claims which Twitch has defended 254 255 In September 2021 Twitch and the National Music Publishers Association signed a creative partnership 256 Mature content Twitch users are not allowed to stream any game that is rated Adults Only AO in the United States by the Entertainment Software Rating Board ESRB regardless of its rating in any other geographical region and any game that contains overtly sexual content or gratuitous violence or content which violates the terms of use of third party services 257 258 Twitch has also explicitly banned specific games from streaming regardless of rating this includes games such as BMX XXX eroge visual novel games such as Dramatical Murder HuniePop Rinse and Repeat Second Life and Yandere Simulator 258 259 260 261 The banning of Yandere Simulator was criticized by YandereDev the developer of the game He believed that the game was being arbitrarily singled out with no explanation as Twitch has not banned other games with similarly excessive sexual or violent content such as Mortal Kombat X Grand Theft Auto or The Witcher 3 260 262 Twitch took temporary action in May 2019 after channels related to the video game Artifact began to be used for inappropriate content Artifact a major game by Valve had lost most of its audience in just months from its release and by late May 2019 several popular livestreamers commented that the total viewership for Artifact streams had dropped to near zero In the days that followed several streamers started to make streams purporting to be Artifact gameplay but was trolling or other off topic content Initially these new streams were playing with the viewers or were jokes such as showing animal videos or League of Legends matches After a few days other Artifact channel streams appeared containing content that was against the terms of Twitch s use policy including full copyrighted movies pornography Nazi propaganda and at least one stream that showed the entirety of the shooter s video from the Christchurch mosque shootings The titles of such streams were usually presented to imply they were showing other content while waiting in queue for Artifact matches as to appear legitimate As word of these streams in the Artifact section grew Twitch took action deleting the account that streamed the Christchurch shooting 263 Twitch then took steps to temporarily ban new accounts from streaming until they can resolve the issue 264 By June 2019 Twitch started taking legal actions against one hundred John Doe streamers in a California court accusing them of trademark infringement breach of contract fraud and unlawful use of the service that was harming and scaring away users of the service 265 266 In early 2021 some streams began to use their Twitch channel to broadcast themselves from hot tubs while wearing swimsuits Twitch considered these streams to be not advertiser friendly banning some of the more predominant channels that had taken this route In May 2021 Twitch clarified in a Pools Hot Tubs and Beaches post that it was not trying to discriminate against women or others through this action but through content that they deemed to be sexually suggestive 267 In June that year Twitch also took similar action against users that performed yoga while at the same time made autonomous sensory meridian response ASMR sounds via their microphones which Twitch also stated was approaching sexual content 268 In December 2023 shortly after instating a new policy that allowed specific instances of adult content Twitch reversed its decision to allow depictions of fictionalized nudity following backlash from users and streamers The CEO of Twitch Dan Clancy acknowledged that the new policy was a step too far and that distinguishing between digital art and photography was challenging As a result Twitch will no longer permit depictions of real or fictional nudity regardless of the medium The company also removed content that violated the updated policy and issued channel enforcements While some changes to Twitch s Sexual Content Policy remain in effect such as allowing content that highlights certain body parts and specific dances without a label games featuring nudity or sexual violence as a core focus are still prohibited 269 Hate speech and harassment In February 2018 Twitch updated its acceptable content policies to direct that any content that it deemed hateful be suspended from its platform 270 In June 2020 a number of women stepped forward with accusations towards several streamers on Twitch and other services related to sexual misconduct and harassment claims 271 Twitch stated it would review all reported incidents and comply with law enforcement in any investigative efforts However several popular streamers on Twitch s service believed that the platform could do more to evaluate the accused individuals prevent incidents and protect others in the future and used June 24 2020 as a Twitch blackout day not streaming any content through Twitch to show their support 272 By the evening of June 24 2020 Twitch had placed several bans on the accounts of those accused after completing their investigation and stated in a blog post they would be forwarding additional details to law enforcement 273 Twitch temporarily suspended an account belonging to then US President Donald Trump s campaign on June 29 2020 Twitch stated that hateful conduct is not allowed as the reason for the suspension 274 Twitch announced a new policy towards harassment and hateful content in December 2020 that would take effect on January 22 2021 aimed to better protect marginalized users of the service While the new policy is more strict Twitch said that this also includes a larger sliding scale of remedies or punishments to better deal with edge cases such as temporarily blocking one s channel for a short time rather than a full ban The new rules include a ban on imagery containing the Confederate Flag and racist emotes though the list of such emotes has not been clarified yet 275 The new policy included banning words that were considered sexual insults such as incel and virgin when used for harassment The banned words included simp which raised criticism by streamers and long time viewers While its slang origins have defined simp derogatorily as a man who invests a lot of time and energy into women who don t want him the term had become common on Twitch as an insult related to men being nice to women on the service or simply to refer to a person with loyalty to another Twitch in response clarified that penalties for using these terms would only be enforced if they were being used in harassment of other users 276 277 278 279 On December 4 2020 Twitch removed the blind playthrough tag due to concerns of ableism that it may be offensive to those who are visually impaired Suggestions for non offensive and more neutral labels include first playthrough undiscovered and no spoilers 280 A popular feature of Twitch is the ability to raid another channel where multiple users coordinated from a different Twitch channel or another social media service all join a target channel to provide support and encouragement This is typically used to help boost the popularity of the target channel particularly if the raid is organized by a popular streamer Twitch had officially supported this type of activity since 2017 with the ability for a streamer to send all of their viewers to another channel as a raid 281 However around mid 2021 new types of hate raids began to occur with increasing frequency on Twitch In these cases numerous users would flood a channel and its chat with messages of harassment and hate towards the streamer as a form of cyberbullying Most of these users are typically from automated bots which made it difficult for channel moderators to deal with the amount of messages 282 Despite warning Twitch about these hate raids Twitch had shown little action towards stopping them leading numerous streams to organize a ADayOffTwitch on September 1 2021 as a form of protest in anticipation that Twitch will find ways to take action against them 283 284 After acknowledging a problem with dealing with hate raids Twitch launched a lawsuit in early September 2021 against two individuals they had determined to be responsible for managing several hate raids after permanently banning their accounts 285 At the end of September 2021 Twitch introduced tools for streamers to be able to limit who may participate in their chat as to prevent hate raids These tools allow streamers to limit chat to those that have verified their phone number or email with Twitch as well as to those that have followed their channel for a minimum amount of time 286 In May 2022 following the mass shooting in Buffalo the New York state attorney general s office announced an investigation into multiple online platforms including Twitch to determine their part in platforming or promoting hateful content The investigation will also focus on the platforms moderation efforts A spokesperson for Twitch stated that the service would comply with the investigation 287 Extremism In April 2021 it was reported that Twitch was providing a financial lifeline to extremists such as QAnon adherents and far right influencers 288 Another report in August and September 2021 by the Institute of Strategic Dialogue also identified Twitch as a platform where far right extremists run rampant Clips from far right extremists such as Omegle Redpilling become quite popular before they are removed from the platform and in some cases are not removed at all according to ISD 289 290 Gambling On September 20 2022 Twitch announced that beginning October 18 it would prohibit the streaming of slots roulette and dice games on gambling websites not licensed in the US or other jurisdictions that provide sufficient consumer protection The policy change does not affect sports betting fantasy sports and poker 291 292 293 Gambling has been extremely popular on Twitch for years being one of the most popular types of content on the platform with many streamers being sponsored by online gambling services however it has also been controversial with prominent streamers such as Mizkif and Pokimane speaking out against the negative effects of gambling streams 291 292 The announcement came shortly after a popular streamer admitted he spent 200 000 in donations on CS GO skin gambling 294 Internet censorshipAs of September 20 2018 update the Twitch website is blocked and the app is blocked from the Apple App Store in China 295 In India Twitch was reportedly blocked by Reliance owned telecommunication company Jio as well as internet service providers JioFiber and Hathway in September 2020 as some users were illegally streaming Indian Premier League cricket matches on the platform 296 Slovakia s government reportedly blocked Twitch in June 2021 after a streamer in the country with around 35 000 followers was found streaming poker which was in violation of local gambling laws 297 298 On July 4 2022 the Iranian government blocked access to Twitch for Iranian Internet users 299 Platform supportTwitch CEO Emmett Shear has stated a desire to support a wide variety of platforms stating that they wanted to be on every platform where people watch video 30 Users can watch Twitch streams via Twitch s website in a web browser and via dedicated streaming apps for mobile devices digital media players and video game consoles This includes Twitch s mobile apps for Android Fire OS and iOS 300 Twitch s web based TV and game console apps for Fire TV webOS LG TVs Samsung TVs 2020 and newer 301 302 Android TV Apple TV PlayStation 4 303 PlayStation 5 304 Xbox One 305 Xbox Series X S and Nintendo Switch The Twitch web apps for Xbox and PlayStation consoles received an update that replaced the app with the viewer only web app for TVs removing several features including chatting 306 The Twitch Desktop App for Windows and macOS is no longer supported Twitch s web based TV and game console apps for PlayStation 3 Xbox 360 307 and pre 2021 Tizen based Samsung TVs are no longer supportedUsers can broadcast to Twitch from the following platforms Twitch s mobile apps for Android Fire OS and iOS OBS Open Source Broadcasting Studio Software Twitch Studio app for Windows and macOS Native integration on PlayStation 4 308 PlayStation 5 Xbox One Xbox Series X S NVIDIA Shield TV Pro 309 310 and NVIDIA Shield tablets 311 312 Prior versions of Twitch s app for Xbox One and Series X S had broadcasting functionality before being replaced by viewer only wrapped web apps for a single codebase across TVs on November 16 2022 Twitch said they worked with Microsoft so those consoles could still broadcast to Twitch though not through the Twitch app but with native integration 313 314 315 316 Twitch released a software development kit for third party developers integrate Twitch broadcasting into their software 317 In app integration in third party apps for desktop like OBS Streamlabs Desktop Lightstream Studio Melon Split Broadcaster Gamecaster and NVIDIA GeForce Experience 318 Broadcasters can also use third party apps for mobile like Omlet Arcade and the Streamlabs App In game integration such as Eve Online 319 PlanetSide 2 some Call of Duty games 7 Minecraft 320 and Warthunder 321 In app integrations in EA s Origin 322 and Ubisoft s Uplay 323 are no longer supported Twitch Desktop App and CurseForge After acquiring Curse LLC Twitch Interactive rebranded the Curse app as the Twitch Desktop App in March 2017 It kept features for mod installation and management for supported games via CurseForge kept Curse Voice features such as screen sharing text chat voice chat video chat and community server creation added a dedicated browser for the Twitch website added Twitch s friends system and added activity sharing This update also redesigned the application 324 325 The software also served as the client for the former Twitch Game Store 326 327 The Curse mobile app was subsequently rebranded as Twitch Messenger citation needed which was later shut down citation needed Twitch removed the app s servers group messaging voice chat and video chat functionality in February 2019 328 On June 22 2020 Twitch Interactive sold CurseForge to Overwolf for an undisclosed sum 81 On December 2 2020 mod management functionality was removed from the Twitch Desktop App citation needed The mod management functionality previously found in the Twitch app can since be found in Overwolf s CurseForge app 329 330 On March 30 2022 Twitch announced that it would officially end support for the Twitch Desktop App on April 30 2022 opting users of the desktop app to use a web browser to interact with Twitch on desktop platforms 331 332 333 TwitchConMain article TwitchCon nbsp TwitchCon 2016TwitchCon is a biannual fan convention devoted to Twitch and the culture of video game streaming 334 The inaugural event was held at the Moscone Center in San Francisco from September 25 to 26 2015 Since its inception TwitchCon has been an annual event The second TwitchCon was held in San Diego at the San Diego Convention Center from September 30 to October 2 2016 335 The third annual TwitchCon was held in Long Beach at the Long Beach Convention and Entertainment Center from October 20 to 22 2017 336 The fourth annual TwitchCon was held at the San Jose McEnery Convention Center in San Jose California from October 26 to 28 2018 337 In 2019 Twitchcon expanded overseas and hosted their first ever European event in Berlin in April 2019 338 alongside a North American event later in November 2019 in San Diego 339 TwitchCon had planned to host an event in Amsterdam in May 2020 but this was cancelled due to the COVID 19 pandemic 340 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