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Wikipedia

Charter Communications

Charter Communications, Inc., is an American telecommunications and mass media company with services branded as Spectrum. With over 32 million customers in 41 states,[5][1] it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and the third-largest pay TV operator behind Comcast and AT&T.[6] Charter is the fifth-largest telephone provider based on number of residential lines.

Charter Communications, Inc.
TypePublic
IndustryTelecommunications
Mass media (Internet)
Predecessors
Founded1993; 30 years ago (1993)
St. Louis, Missouri, U.S.
Founders
  • Barry Babcock
  • Jerald Kent
  • Howard Wood
Headquarters,
U.S.
Area served
41 states[1]
Key people
  • Tom Rutledge
    (Executive Chairman)
  • Chris Winfrey
    (President and CEO)
Products
BrandsSpectrum
Revenue US$54.02 billion (2022)[2]
US$11.96 billion (2022)[2]
US$5.85 billion (2022)[2]
Total assets US$144.5 billion (2022)[2]
Total equity US$12.55 billion (2022)[2]
Owners
Number of employees
c. 101,700 (Dec 2022)[2]
Websitecorporate.charter.com
Charter Spectrum service logo

In late 2012, with longtime Cablevision executive Thomas Rutledge named as their CEO, Charter relocated its corporate headquarters from St. Louis, Missouri, to Stamford, Connecticut, though kept many of its operations in St. Louis.[7] On May 18, 2016, Charter finalized acquisition of Time Warner Cable and its sister company Bright House Networks,[8] making it the third-largest pay television service in the United States.[9][10][11] Charter ranked No. 70 in the 2019 Fortune 500 list of the largest United States corporations by total revenue.[12]

History

1980–1998: Beginnings

Charter Communications CATV systems was founded in 1980 by Charles H. Leonard in Barry County, Michigan.[citation needed][13][14] The original Charter system headquarters and offices were located at 1001 Payne Lake Road, Yankee Springs Township, Michigan. Leonard began a corporate partnership with Gary Wilcox and Gerry Kazma, both from Naperville, Illinois, during which Spectrum Communications (Kazma) merged with Charter Systems (1981–1983).

Through continued mergers and acquisition, Charter was consolidated in 1993 by Barry Babcock, Jerald Kent and Howard Wood, who had been former executives at Cencom Cable Television in St. Louis, Missouri. It was also incorporated in the state of Missouri in 1993.[15]

In 1995, Charter paid about $300 million for a controlling interest in the cable television systems owned by Crown Media Holdings and acquired Cable South.[15]

In 1997, Charter and EarthLink worked together to deliver high-speed Internet access through cable modems to Charter's customers in Los Angeles and Riverside, California.[15]

In 1998, Paul Allen bought a controlling interest. The company paid $2.8 billion to acquire Dallas-based cable company Marcus Cable. Charter Communications had 1 million customers in 1998.[15]

1999–2008: NASDAQ listing and acquisitions

In November 1999, the company went public, trading on the NASDAQ stock exchange.[16] At the time, it had 3.9 million customers.

Charter completed more than 10 major acquisitions in 1999 when it:[15][17]

  • Added 68,000 subscribers in Southern California with the purchase of four cable systems from American Cable Entertainment of Stamford, Connecticut.
  • Acquired 400,000 InterMedia Partners subscribers, primarily in the Southeast. As part of the deal Charter would turn over about 140,000 of its subscribers to TCI in a cable system swap.
  • Merged with Marcus Cable
  • Acquired cable systems serving 460,000 subscribers from Rifkin Acquisition Partners and InterLink Communications.
  • Acquired 173,000 subscribers, mostly in central Massachusetts, from New Jersey-based Greater Media Inc.
  • Acquired Renaissance Media Group, a New York partnership serving 130,000 customers near New Orleans, western Mississippi, and Jackson, Tennessee.
  • Acquired New Jersey-based Helicon Cable Communications. The systems served about 171,000 customers in eight states in the Southeast and Northeast.
  • Acquired Avalon Cable TV, adding 260,000 subscribers primarily in Michigan and Massachusetts.
  • Acquired Vista Broadband Communications in Smyrna, Georgia, adding 30,000 more customers.
  • Acquired Falcon Cable TV of Los Angeles. Falcon was the eighth-largest cable operator in the United States with about one million subscribers in 27 states in primarily non-urban areas.
  • Acquired Fanch Communications Inc. of Denver. Fanch had 547,000 subscribers in West Virginia, Pennsylvania, Michigan, Indiana, Kentucky, Louisiana, and Wisconsin.

Charter also began swapping customers with other systems to improve the geographic clustering of its systems. In December 1999, it signed a letter of intent with AT&T Corporation to swap 1.3 million cable subscribers in St. Louis as well as in Alabama, Georgia, and Missouri. In 2000, Charter Communications bought select AT&T cable markets, including Reno, Nevada, and the City of St. Louis.[18]

In 2001, MSN and Charter signed an agreement to offer MSN content and services to Charter's broadband customers. In the same year, Charter received awards, including the Outstanding Corporate Growth Award from the Association for Corporate Growth, the R.E. "Ted" Turner Innovator of the Year Award from the Southern Cable Telecommunications Association,[19] and the Fast 50 Award for Growth from the St. Louis Regional Chamber and Growth Association.

In 2008, Charter stock failed to meet NASDAQ standards and was given warning to comply by October 13 or request an extension.[20]

Also in 2008, it acquired the cable-television franchise and service for the Cerritos and Ventura, California, areas from Wave Broadband.[21]

2009: Bankruptcy and emergence

In February 2009, Charter Communications announced that it planned to file for Chapter 11 of the United States Bankruptcy Code on or before April 1, 2009. The action would allow Charter to pay its debt obligations, and cancel its obligations to shareholders.[citation needed] Private equity firm Apollo Management expected to own most of Charter's shares after the bankruptcy.[22] Charter filed for a prearranged bankruptcy on March 28, 2009. The company expected the financial restructuring to reduce its debt by $8 billion, as well as adding $3 billion of new investment, and refinancing other debt.

On November 30, 2009, its bankruptcy plan was approved, which extinguished its stock and cut approximately $8 billion in debt.[23] That day, Charter emerged from bankruptcy despite many of its creditors' objections over its bankruptcy plan.[24]

2010–2012: NASDAQ re-listing; leadership change

 
Charter Communications service truck in 2012

On September 14, 2010, Charter Class A common stock was re-listed on NASDAQ under the symbol "CHTR".[25]

In 2011, Microsoft co-founder Paul Allen stepped down as chairman and from the board of directors' seat, but at the time remained the largest single shareholder. Also in that year, Charter signed a multi-year deal with TiVo to deliver content via its platform.[26]

Thomas M. Rutledge was appointed as a director and president and chief executive officer effective February 13, 2012.[27]

The same year, Charter priced $1.25 billion senior debt, offering to pay down short- and long-term debt.[28]

2013–2014: Purchase of Optimum West; Liberty Media investment

On February 8, 2013, Charter announced an agreement to acquire some former Bresnan Communications systems from Cablevision in a transaction worth US$1.63 billion.[29] The deal brought Charter cable systems to 375,000 customers in Colorado's mountains and Western Slope, as well as in Utah, Wyoming and Montana.[30]

Approximately one month later, on March 19, 2013, Charter announced that Liberty Media, a company controlled by former TCI CEO John C. Malone, would be acquiring a 27.3% ownership interest in the company, making it the company's largest single shareholder, largely through the purchase of interests held by investment funds following Charter's 2009 restructuring.[31] In November 2014, Liberty's holdings in Charter as well as a small minority interest in Time Warner Cable were spun off as a separate holding company named Liberty Broadband Corporation,[32] which as of early 2015 was 47.1% controlled by Malone.[33]

2014–2017: Acquisition of Time Warner Cable and Bright House Networks

On January 13, 2014, Charter Communications said it was interested in buying its larger rival Time Warner Cable. After three previous attempts to buy and merge with the company, all of which failed, Charter's chief executive officer Thomas Rutledge wrote in an open letter to Time Warner Cable's chief executive officer Robert Marcus stating, "I believe we have a significant opportunity to put our companies together in a way that will create maximum, long-term value for shareholders and employees of both companies".[34] The $132.50 per share offer, just above TWC's closing price at $132.40 on January 13, was rejected.[35]

On February 13, 2014, Time Warner Cable accepted an offer of $158.82 per share from Comcast, avoiding a hostile takeover situation from Charter.[36][37]

On April 28, 2014, Comcast and Charter announced that, assuming Comcast's merger with Time Warner Cable was successful, Charter would acquire 1.4 million Comcast/Time Warner Cable customers, bringing Charter's subscriber total to 30 million and making Charter, by its own count, the second-largest cable operator in the country.[38] In addition to the 1.4 million divested subscribers, Comcast also agreed to swap 1.6 million subscribers with Charter in an even, tax-efficient exchange whose intent is to improve the geographic spread of both companies. In a third part of the agreement, Comcast would spin off 2.5 million subscribers into a new publicly traded company in which Charter would hold a 33% stake – with an option to eventually own the whole company – and former Time Warner Cable shareholders would hold a 67% stake.[39]

In late March 2015, Charter announced plans to purchase Bright House Networks from Advance/Newhouse for $10.4 billion in a combination of cash and equities convertible to Charter stock. The deal was contingent on, among other approvals, the completion of Charter's transactions with Comcast, and the expiration of Time Warner Cable's right of first offer to buy Bright House itself (which was not expected to be exercised in light of the merger with Comcast).[40] However, facing potential difficulties in reaching regulatory approval, Comcast called off its merger with Time Warner Cable in April 2015.[41]

On May 26, 2015, Charter and Time Warner Cable announced that they had entered into a definitive agreement for Charter to merge with Time Warner Cable in a deal valued at $78.7 billion.[42] Charter also confirmed that it would continue with its proposed acquisition of Bright House Networks under slightly modified terms. The deal was subject to regulatory approval, although the deal was expected to face less scrutiny from the FCC than the Comcast/TWC deal, as the companies were relatively smaller, and their media holdings are not as extensive as those of Comcast. The TWC and Bright House systems were to be migrated to Charter's Spectrum brand following the conclusion of the merger.[43]

Liberty Broadband will invest a further $5 billion in Charter and will ultimately hold about 20% ownership in the combined entity. Advance/Newhouse will own about 14%, and other current Time Warner Cable shareholders are expected to hold a combined 44% stake.[43] The merger was approved by the Department of Justice and FCC on April 25, 2016; it is subject to conditions, including a requirement that Charter must not implement usage-based billing, nor use its dominant position in the market to impact the online video industry – which includes a prohibition on charging for interconnections.[44][45] Charter was also required to expand its services to 2 million new households, with at least 1 million being in markets where competing providers operate.[46]

The merger was completed on May 18, 2016.[9][10] The purchase made Charter the third-largest pay television company in the United States, behind AT&T and Comcast (the former having completed its merger with DirecTV in mid-2015).[11]

2017–present: Post-TWC acquisition

 
A Charter Communications-branded Versalift Ford F-450 Super Duty bucket truck in Gillette, Wyoming

On January 26, 2017, it was reported that Verizon Communications was in talks with Charter to discuss a possible buyout.[47][48] President and CEO of Liberty Media, Greg Maffei said that they were not interested in the deal.[49][50] The deal was rejected around the end of May 2017.[51] Charter claimed that the deal was too low for them to accept, and Charter's largest shareholder Liberty Media stated that they were not ready to sell.

In March 2017 under new FCC leadership, Charter's regulatory conditions were changed to require that Charter expand its services to 2 million households that are not currently served by any broadband provider, as opposed to requiring one million of these households to be in areas served by a competitor. The decision was made under goals by new chairman Ajit Pai to increase the availability of broadband in rural areas not served by high-speed Internet, but was criticized for maintaining oligopolies rather than encouraging wider competition.[46]

In May 2017, it was reported that Charter and Comcast had entered into an agreement to "explore working together in a number of potential operational areas in the wireless space" in respect to mobile virtual network operators (MVNOs); both providers have agreements with Verizon Wireless to re-sell its services, and Comcast announced that it would begin to do so under the brand Xfinity Mobile later in the year. The agreement includes a provision, lasting for one year, that requires the companies to receive consent from each other before performing wireless-related acquisitions or mergers.[52]

On June 21, 2017, it was reported that Charter was in talks to buy Cox Communications.[53]

On March 28, 2017, IBEW Local 3 went on strike, representing 1,800 employees. The company has proposed moving independently managed health and pension benefits to its own company plans, which union members consider would include drastic cuts for them and their families and loss of job security.[54][55] No significant progress has been made, and the strike continues as of late December 2018.[56]

On March 12, 2018, it was reported that Softbank had purchased 5% of Charter's stock on the open market.[57]

Threatened revocation of New York cable franchises

In June 2018, the New York Public Service Commission fined Charter $2 million for failing to meet obligations it agreed to as conditions of its acquisition of Time Warner Cable. Charter was required to expand broadband service to at least 145,000 unserved or underserved residential units over 4 years, with a minimum of 36,250 new units per-year. The company was accused of making false statements in its progress reports, with an audit finding that Charter fraudulently declared at least 14,000 addresses already served by the company as being "new" deployments. The commission threatened the possibility of further regulatory remedies, including revocation of its cable franchises.[58][59]

On July 27, 2018, the NYPSC voted to retroactively reverse its approval of Charter's acquisition of TWC, thus revoking its franchises in the state of New York. The commission cited Charter's repeated failures to meet deadlines on expansion promised as part of the TWC purchase, "attempts to skirt obligations to serve rural communities", and "purposeful obfuscation of its performance and compliance obligations to the Commission and its customers." Within 60 days, Charter was to submit a plan to divest and migrate its New York state cable operations (which serve around 2 million customers) to new owners.[60][61][62]

Charter CEO Tom Rutledge threatened legal action against the commission.[63] The company was later granted repeated extensions of its deadline.[64][65]

In April 2019, Charter agreed to new conditions, under which it must complete its expansion of 145,000 new premises by September 30, 2021 (being credited for 64,827 premises up until December 2018), all of which must be outside of New York City, and are subject to milestone requirements. Charter must also contribute $12 million to a fund "for broadband expansion projects at locations to be selected by the Department and the Broadband Program Office", with half of this funding to be provided to either Charter or a competitor via a competitive bidding process.[66]

Streaming venture

In April 2022, Charter and Comcast announced plans for a 50/50 venture to develop a streaming platform. As part of this effort, Comcast would license its Flex streaming platform and offer up the XClass TVs and the Xumo streaming service.[67]

Operations

 
A Charter Spectrum office in Gillette, Wyoming

Current operations

Coverage

Charter Communications offers service to an estimated 32 million people in 41 states[5] with significant coverage in 48 states.[68][69][70][71]

In November 2013, the company announced the re-branding of its residential services to Charter Spectrum[72] which encompassed an upgrade to an all-digital network for its video, voice and broadband services. The company relied heavily on a predominantly coaxial cable-based network. The newer fiber-optic service-delivery system provides higher bandwidth speeds than are available with its coaxial cable infrastructure.[73]

The television markets served by Charter Spectrum are as follows:[citation needed]

Call centers

On May 2, 2006, the company announced it would restructure seven of its call centers in the United States in the following locations:

Orders completed online or through retail partners with Charter Communications are directed to a call center located in Tempe, Arizona, operated by Teletech (Direct Alliance). This call center has inbound/outbound sales agents, as well as online chat agents. Outsourced call centers were implemented in 2006 and are located in Canada, Honduras and the Philippines.

Charter-owned call centers are located in St. Louis, Missouri (telephone service support center); Billings, Montana; Greenville, South Carolina; Vancouver, Washington; Fond du Lac, Wisconsin; Walker, Michigan; Rochester, Minnesota; Worcester, Massachusetts, and Louisville, Kentucky (the largest call center across the company), with Heathrow, Florida, handling the bulk of video, high-speed data, and telephone billing and customer service contacts.

In 2016, Charter announced that it would be adding 20,000 United States-based jobs, with many of these jobs being call center jobs.[74]

Former operations

On March 27, 2006, Charter announced that it would sell cable systems serving approximately 43,000 customers in Nevada, Colorado, New Mexico, and Utah to Orange Broadband Holding Company (since renamed Baja Broadband).[75]

Charter also sold cable systems in West Virginia and Virginia to Cebridge Connections (later Suddenlink Communications and now known as Altice USA) and cable systems in Kentucky and Illinois to New Wave Communications.[76] The company eventually returned to those areas (excluding Illinois) in 2016 when it acquired Time Warner Cable.

On October 14, 2008, the Fairmont Sentinel reported that Charter was selling parts of their system to Midcontinent Communications, including Charter's offices in Bemidji and International Falls, Minnesota.[77] Starting February 1, 2009, Midcontinent took over some of Charter's cable system in Minnesota including Balaton, Bemidji, Canby, Ely, Fairmont, International Falls, Littlefork, Sherburn, and surrounding communities. Other areas in Minnesota would have sold to Comcast, but the deal fell through.[78]

On October 22, 2010, Charter sold 32 head-ends serving 65,000 customers in Alabama, Arkansas, Georgia, Louisiana, Missouri, and Texas to Cobridge Communications.[79]

Criticism

In 2007, PC World ranked Charter's cable Internet service as the worst among 14 major Internet service providers.[80] In addition, Charter High-Speed was rated 19th out of 22 cable ISPs on dslreports.com,[81] and Consumer Reports indicated in its February 2008 issue that Charter's television/Internet/telephone bundle collectively was the worst of all major national carriers.[82][83]

It was reported by Tony Bradle on about.com that Charter Communications redirected error pages and Windows Live Search results to a Charter search page without notifying customers. Users may opt out of redirection by clicking a link from the Charter search page; however, the opt-out link saves a cookie on the customer's computer, so deleting cookies will require the user to opt out again.[84] Other providers such as Cox and AT&T have a similar page as well.[citation needed]

It was reported that on January 21, 2008, during a routine sweep of inactive accounts, Charter accidentally and irretrievably deleted the email accounts of approximately 14,000 customers. The company since decided to give a $150 account credit to each affected user.[85][86] In May 2008, Charter announced that it planned to monitor web sites visited by its high-speed Internet customers via a partnership with targeted advertising firm NebuAd.[87][88] Charter dropped the program in June following public backlash.[89]

Lawsuits

In 2002, the United States Department of Justice investigated the company, leading to the indictment of four former executives in 2005 for improper financial reporting related primarily to the inflation of cable subscriber numbers to improve financial figures.[90]

In 2004, Charter settled a class-action lawsuit concerning the questionable financial reporting associated with the U.S. Department of Justice's 2002 investigation and subsequent indictment of four former executives. Current and former shareholders (and their attorneys) were awarded $144 million as well as an agreement from Charter to maintain and implement proper corporate governance measures.[91]

In June 2010, Charter settled a class-action lawsuit for $18 million concerning wage and overtime claims for current and former field technicians in California, Missouri, Michigan, Minnesota, Illinois, Nevada, Washington, Oregon and Nebraska.[92]

In December 2013, a complaint was filed by Steelhead Licensing LLC for patent infringement of U.S. Patent 8082318; it is described as "Controlling service requests transmitted from a client to a server".[93][94][95]

In January 2016, the National Association of African-American Owned Media and Byron Allen's Entertainment Studios filed a $10 billion civil rights lawsuit against Charter, claiming discrimination for Charter's refusal to pick up Allen's eight-channel suite of networks (which mainly carry ES content already syndicated through local television stations and paid programming); Allen and the NAAAOM (which has an Entertainment Studios executive as its head) have already filed the same type of suit against several other providers.[96][97]

In May 2016, Charter reached a settlement with the FCC regarding allegations by Zoom Telephonics that, in 2012, following the introduction of new rate plans and the introduction of DOCSIS 3.0, it had begun to bar new subscribers or those switching to the new plans from utilizing customer-purchased modems. Although Charter ended this practice in 2014 and began to allow certain certified modems to be used, Zoom argued that the company was still deliberately limiting options by requiring the modems to undergo a testing protocol concerning factors beyond whether they cause interference or unauthorized receipt of service (the only two factors which providers may use to restrict allowable modems under FCC policy). Charter paid a $640,000 fine, and agreed to use a shorter testing process allowing the use of any DOCSIS 3.0-compatible modem, and send compliance reports to the FCC every six months and whenever a modem is blacklisted.[98]

On February 1, 2017, Charter was sued by the Attorney General of New York for failing to provide its advertised Internet speeds to customers in areas that Charter acquired by the purchase of Time Warner Cable.[99][100] The company agreed to a $174.2 million settlement, including both refunds of $75 to affected subscribers (with an additional $75 to those who rented the defective modem hardware for at least 24 months), and offers of complimentary subscriptions to services such as HBO (3 months) or Showtime (6 months) to all subscribers with an internet and television bundle.[101]

On August 28, 2017, Charter agreed to a $225,000 settlement in the state of Missouri over violations of telemarketing and No-call list laws.[102]

In July 2022, a jury in Dallas County, Texas ordered Charter to pay $375 million in compensatory damages plus $7 billion in punitive damages to the family of a woman who was murdered by a Spectrum technician. Defense lawyers contended that "systemic safety failures" at Spectrum led to the murder, and that Spectrum forged documents to force the case into arbitration instead of a jury trial, a claim that Charter denies. As of July 2022, Charter plans to appeal the ruling.[103]

See also

References

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External links

  • Official website
  • Business data for Charter Communications:
    • Google
    • SEC filings
    • Yahoo!
  • "Charter Communications executives sentenced in accounting schemes",[dead link] The Detroit News, Associated Press, April 23, 2005

charter, communications, american, telecommunications, mass, media, company, with, services, branded, spectrum, with, over, million, customers, states, second, largest, cable, operator, united, states, subscribers, just, behind, comcast, third, largest, operat. Charter Communications Inc is an American telecommunications and mass media company with services branded as Spectrum With over 32 million customers in 41 states 5 1 it is the second largest cable operator in the United States by subscribers just behind Comcast and the third largest pay TV operator behind Comcast and AT amp T 6 Charter is the fifth largest telephone provider based on number of residential lines Charter Communications Inc TypePublicTraded asNasdaq CHTR Class A NASDAQ 100 componentS amp P 100 componentS amp P 500 componentIndustryTelecommunicationsMass media Internet PredecessorsTime Warner CableBright House NetworksFounded1993 30 years ago 1993 St Louis Missouri U S FoundersBarry BabcockJerald KentHoward WoodHeadquartersStamford Connecticut U S Area served41 states 1 Key peopleTom Rutledge Executive Chairman Chris Winfrey President and CEO ProductsBroadbandCable televisionDigital cableDigital telephoneHDTVHome securityVoIP phoneInternet securityBrandsSpectrumRevenueUS 54 02 billion 2022 2 Operating incomeUS 11 96 billion 2022 2 Net incomeUS 5 85 billion 2022 2 Total assetsUS 144 5 billion 2022 2 Total equityUS 12 55 billion 2022 2 OwnersLiberty Media 23 3 3 Advance Publications 13 4 Number of employeesc 101 700 Dec 2022 2 Websitecorporate wbr charter wbr comCharter Spectrum service logo In late 2012 with longtime Cablevision executive Thomas Rutledge named as their CEO Charter relocated its corporate headquarters from St Louis Missouri to Stamford Connecticut though kept many of its operations in St Louis 7 On May 18 2016 Charter finalized acquisition of Time Warner Cable and its sister company Bright House Networks 8 making it the third largest pay television service in the United States 9 10 11 Charter ranked No 70 in the 2019 Fortune 500 list of the largest United States corporations by total revenue 12 Contents 1 History 1 1 1980 1998 Beginnings 1 2 1999 2008 NASDAQ listing and acquisitions 1 3 2009 Bankruptcy and emergence 1 4 2010 2012 NASDAQ re listing leadership change 1 5 2013 2014 Purchase of Optimum West Liberty Media investment 1 6 2014 2017 Acquisition of Time Warner Cable and Bright House Networks 1 7 2017 present Post TWC acquisition 1 7 1 Threatened revocation of New York cable franchises 1 8 Streaming venture 2 Operations 2 1 Current operations 2 1 1 Coverage 2 1 2 Call centers 2 2 Former operations 3 Criticism 4 Lawsuits 5 See also 6 References 7 External linksHistory Edit1980 1998 Beginnings Edit Charter Communications CATV systems was founded in 1980 by Charles H Leonard in Barry County Michigan citation needed 13 14 The original Charter system headquarters and offices were located at 1001 Payne Lake Road Yankee Springs Township Michigan Leonard began a corporate partnership with Gary Wilcox and Gerry Kazma both from Naperville Illinois during which Spectrum Communications Kazma merged with Charter Systems 1981 1983 Through continued mergers and acquisition Charter was consolidated in 1993 by Barry Babcock Jerald Kent and Howard Wood who had been former executives at Cencom Cable Television in St Louis Missouri It was also incorporated in the state of Missouri in 1993 15 In 1995 Charter paid about 300 million for a controlling interest in the cable television systems owned by Crown Media Holdings and acquired Cable South 15 In 1997 Charter and EarthLink worked together to deliver high speed Internet access through cable modems to Charter s customers in Los Angeles and Riverside California 15 In 1998 Paul Allen bought a controlling interest The company paid 2 8 billion to acquire Dallas based cable company Marcus Cable Charter Communications had 1 million customers in 1998 15 1999 2008 NASDAQ listing and acquisitions Edit In November 1999 the company went public trading on the NASDAQ stock exchange 16 At the time it had 3 9 million customers Charter completed more than 10 major acquisitions in 1999 when it 15 17 Added 68 000 subscribers in Southern California with the purchase of four cable systems from American Cable Entertainment of Stamford Connecticut Acquired 400 000 InterMedia Partners subscribers primarily in the Southeast As part of the deal Charter would turn over about 140 000 of its subscribers to TCI in a cable system swap Merged with Marcus Cable Acquired cable systems serving 460 000 subscribers from Rifkin Acquisition Partners and InterLink Communications Acquired 173 000 subscribers mostly in central Massachusetts from New Jersey based Greater Media Inc Acquired Renaissance Media Group a New York partnership serving 130 000 customers near New Orleans western Mississippi and Jackson Tennessee Acquired New Jersey based Helicon Cable Communications The systems served about 171 000 customers in eight states in the Southeast and Northeast Acquired Avalon Cable TV adding 260 000 subscribers primarily in Michigan and Massachusetts Acquired Vista Broadband Communications in Smyrna Georgia adding 30 000 more customers Acquired Falcon Cable TV of Los Angeles Falcon was the eighth largest cable operator in the United States with about one million subscribers in 27 states in primarily non urban areas Acquired Fanch Communications Inc of Denver Fanch had 547 000 subscribers in West Virginia Pennsylvania Michigan Indiana Kentucky Louisiana and Wisconsin Charter also began swapping customers with other systems to improve the geographic clustering of its systems In December 1999 it signed a letter of intent with AT amp T Corporation to swap 1 3 million cable subscribers in St Louis as well as in Alabama Georgia and Missouri In 2000 Charter Communications bought select AT amp T cable markets including Reno Nevada and the City of St Louis 18 In 2001 MSN and Charter signed an agreement to offer MSN content and services to Charter s broadband customers In the same year Charter received awards including the Outstanding Corporate Growth Award from the Association for Corporate Growth the R E Ted Turner Innovator of the Year Award from the Southern Cable Telecommunications Association 19 and the Fast 50 Award for Growth from the St Louis Regional Chamber and Growth Association In 2008 Charter stock failed to meet NASDAQ standards and was given warning to comply by October 13 or request an extension 20 Also in 2008 it acquired the cable television franchise and service for the Cerritos and Ventura California areas from Wave Broadband 21 2009 Bankruptcy and emergence Edit In February 2009 Charter Communications announced that it planned to file for Chapter 11 of the United States Bankruptcy Code on or before April 1 2009 The action would allow Charter to pay its debt obligations and cancel its obligations to shareholders citation needed Private equity firm Apollo Management expected to own most of Charter s shares after the bankruptcy 22 Charter filed for a prearranged bankruptcy on March 28 2009 The company expected the financial restructuring to reduce its debt by 8 billion as well as adding 3 billion of new investment and refinancing other debt On November 30 2009 its bankruptcy plan was approved which extinguished its stock and cut approximately 8 billion in debt 23 That day Charter emerged from bankruptcy despite many of its creditors objections over its bankruptcy plan 24 2010 2012 NASDAQ re listing leadership change Edit Charter Communications service truck in 2012 On September 14 2010 Charter Class A common stock was re listed on NASDAQ under the symbol CHTR 25 In 2011 Microsoft co founder Paul Allen stepped down as chairman and from the board of directors seat but at the time remained the largest single shareholder Also in that year Charter signed a multi year deal with TiVo to deliver content via its platform 26 Thomas M Rutledge was appointed as a director and president and chief executive officer effective February 13 2012 27 The same year Charter priced 1 25 billion senior debt offering to pay down short and long term debt 28 2013 2014 Purchase of Optimum West Liberty Media investment Edit On February 8 2013 Charter announced an agreement to acquire some former Bresnan Communications systems from Cablevision in a transaction worth US 1 63 billion 29 The deal brought Charter cable systems to 375 000 customers in Colorado s mountains and Western Slope as well as in Utah Wyoming and Montana 30 Approximately one month later on March 19 2013 Charter announced that Liberty Media a company controlled by former TCI CEO John C Malone would be acquiring a 27 3 ownership interest in the company making it the company s largest single shareholder largely through the purchase of interests held by investment funds following Charter s 2009 restructuring 31 In November 2014 Liberty s holdings in Charter as well as a small minority interest in Time Warner Cable were spun off as a separate holding company named Liberty Broadband Corporation 32 which as of early 2015 was 47 1 controlled by Malone 33 2014 2017 Acquisition of Time Warner Cable and Bright House Networks Edit On January 13 2014 Charter Communications said it was interested in buying its larger rival Time Warner Cable After three previous attempts to buy and merge with the company all of which failed Charter s chief executive officer Thomas Rutledge wrote in an open letter to Time Warner Cable s chief executive officer Robert Marcus stating I believe we have a significant opportunity to put our companies together in a way that will create maximum long term value for shareholders and employees of both companies 34 The 132 50 per share offer just above TWC s closing price at 132 40 on January 13 was rejected 35 On February 13 2014 Time Warner Cable accepted an offer of 158 82 per share from Comcast avoiding a hostile takeover situation from Charter 36 37 On April 28 2014 Comcast and Charter announced that assuming Comcast s merger with Time Warner Cable was successful Charter would acquire 1 4 million Comcast Time Warner Cable customers bringing Charter s subscriber total to 30 million and making Charter by its own count the second largest cable operator in the country 38 In addition to the 1 4 million divested subscribers Comcast also agreed to swap 1 6 million subscribers with Charter in an even tax efficient exchange whose intent is to improve the geographic spread of both companies In a third part of the agreement Comcast would spin off 2 5 million subscribers into a new publicly traded company in which Charter would hold a 33 stake with an option to eventually own the whole company and former Time Warner Cable shareholders would hold a 67 stake 39 In late March 2015 Charter announced plans to purchase Bright House Networks from Advance Newhouse for 10 4 billion in a combination of cash and equities convertible to Charter stock The deal was contingent on among other approvals the completion of Charter s transactions with Comcast and the expiration of Time Warner Cable s right of first offer to buy Bright House itself which was not expected to be exercised in light of the merger with Comcast 40 However facing potential difficulties in reaching regulatory approval Comcast called off its merger with Time Warner Cable in April 2015 41 On May 26 2015 Charter and Time Warner Cable announced that they had entered into a definitive agreement for Charter to merge with Time Warner Cable in a deal valued at 78 7 billion 42 Charter also confirmed that it would continue with its proposed acquisition of Bright House Networks under slightly modified terms The deal was subject to regulatory approval although the deal was expected to face less scrutiny from the FCC than the Comcast TWC deal as the companies were relatively smaller and their media holdings are not as extensive as those of Comcast The TWC and Bright House systems were to be migrated to Charter s Spectrum brand following the conclusion of the merger 43 Liberty Broadband will invest a further 5 billion in Charter and will ultimately hold about 20 ownership in the combined entity Advance Newhouse will own about 14 and other current Time Warner Cable shareholders are expected to hold a combined 44 stake 43 The merger was approved by the Department of Justice and FCC on April 25 2016 it is subject to conditions including a requirement that Charter must not implement usage based billing nor use its dominant position in the market to impact the online video industry which includes a prohibition on charging for interconnections 44 45 Charter was also required to expand its services to 2 million new households with at least 1 million being in markets where competing providers operate 46 The merger was completed on May 18 2016 9 10 The purchase made Charter the third largest pay television company in the United States behind AT amp T and Comcast the former having completed its merger with DirecTV in mid 2015 11 2017 present Post TWC acquisition Edit A Charter Communications branded Versalift Ford F 450 Super Duty bucket truck in Gillette Wyoming On January 26 2017 it was reported that Verizon Communications was in talks with Charter to discuss a possible buyout 47 48 President and CEO of Liberty Media Greg Maffei said that they were not interested in the deal 49 50 The deal was rejected around the end of May 2017 51 Charter claimed that the deal was too low for them to accept and Charter s largest shareholder Liberty Media stated that they were not ready to sell In March 2017 under new FCC leadership Charter s regulatory conditions were changed to require that Charter expand its services to 2 million households that are not currently served by any broadband provider as opposed to requiring one million of these households to be in areas served by a competitor The decision was made under goals by new chairman Ajit Pai to increase the availability of broadband in rural areas not served by high speed Internet but was criticized for maintaining oligopolies rather than encouraging wider competition 46 In May 2017 it was reported that Charter and Comcast had entered into an agreement to explore working together in a number of potential operational areas in the wireless space in respect to mobile virtual network operators MVNOs both providers have agreements with Verizon Wireless to re sell its services and Comcast announced that it would begin to do so under the brand Xfinity Mobile later in the year The agreement includes a provision lasting for one year that requires the companies to receive consent from each other before performing wireless related acquisitions or mergers 52 On June 21 2017 it was reported that Charter was in talks to buy Cox Communications 53 On March 28 2017 IBEW Local 3 went on strike representing 1 800 employees The company has proposed moving independently managed health and pension benefits to its own company plans which union members consider would include drastic cuts for them and their families and loss of job security 54 55 No significant progress has been made and the strike continues as of late December 2018 56 On March 12 2018 it was reported that Softbank had purchased 5 of Charter s stock on the open market 57 Threatened revocation of New York cable franchises Edit In June 2018 the New York Public Service Commission fined Charter 2 million for failing to meet obligations it agreed to as conditions of its acquisition of Time Warner Cable Charter was required to expand broadband service to at least 145 000 unserved or underserved residential units over 4 years with a minimum of 36 250 new units per year The company was accused of making false statements in its progress reports with an audit finding that Charter fraudulently declared at least 14 000 addresses already served by the company as being new deployments The commission threatened the possibility of further regulatory remedies including revocation of its cable franchises 58 59 On July 27 2018 the NYPSC voted to retroactively reverse its approval of Charter s acquisition of TWC thus revoking its franchises in the state of New York The commission cited Charter s repeated failures to meet deadlines on expansion promised as part of the TWC purchase attempts to skirt obligations to serve rural communities and purposeful obfuscation of its performance and compliance obligations to the Commission and its customers Within 60 days Charter was to submit a plan to divest and migrate its New York state cable operations which serve around 2 million customers to new owners 60 61 62 Charter CEO Tom Rutledge threatened legal action against the commission 63 The company was later granted repeated extensions of its deadline 64 65 In April 2019 Charter agreed to new conditions under which it must complete its expansion of 145 000 new premises by September 30 2021 being credited for 64 827 premises up until December 2018 all of which must be outside of New York City and are subject to milestone requirements Charter must also contribute 12 million to a fund for broadband expansion projects at locations to be selected by the Department and the Broadband Program Office with half of this funding to be provided to either Charter or a competitor via a competitive bidding process 66 Streaming venture Edit In April 2022 Charter and Comcast announced plans for a 50 50 venture to develop a streaming platform As part of this effort Comcast would license its Flex streaming platform and offer up the XClass TVs and the Xumo streaming service 67 Operations Edit A Charter Spectrum office in Gillette Wyoming Current operations Edit Coverage Edit Charter Communications offers service to an estimated 32 million people in 41 states 5 with significant coverage in 48 states 68 69 70 71 In November 2013 the company announced the re branding of its residential services to Charter Spectrum 72 which encompassed an upgrade to an all digital network for its video voice and broadband services The company relied heavily on a predominantly coaxial cable based network The newer fiber optic service delivery system provides higher bandwidth speeds than are available with its coaxial cable infrastructure 73 The television markets served by Charter Spectrum are as follows citation needed New York City including northern New Jersey and southwestern Connecticut Los Angeles which includes a portion of Orange County California and Inland Empire Dallas including Fort Worth Texas Waco Texas San Antonio El Paso Texas Austin Texas Corpus Christi Texas Laredo Texas Harlingen Texas Orlando Florida Tampa Florida Milwaukee Wisconsin Walla Walla Washington Reno Nevada Chico California Yuma Arizona including Imperial County California Bakersfield California San Luis Obispo California Medford Oregon Grand Junction Colorado Flint Michigan Traverse City Michigan Marquette Michigan Green Bay Wisconsin Madison Wisconsin Superior Wisconsin including northeastern Minnesota Wausau Wisconsin Mankato Minnesota Rochester Minnesota including northern Iowa Kansas City Missouri including eastern Kansas St Louis Missouri including southwestern Illinois Quincy Illinois Omaha Nebraska including southwestern Iowa Lincoln Nebraska North Platte Nebraska Columbus Ohio Cincinnati Ohio Dayton Ohio Cleveland Ohio Lima Ohio Toledo Ohio Youngstown Ohio Terre Haute Indiana Rockford Illinois Rapid City South Dakota Paducah Kentucky including southeastern Missouri Huntsville Alabama Birmingham Alabama Montgomery Alabama Norfolk Virginia Columbia South Carolina Greenville South Carolina New Bern North Carolina Raleigh North Carolina Greensboro North Carolina Charlotte North Carolina Myrtle Beach South Carolina Bristol Tennessee including southwestern Virginia Louisville Kentucky Lexington Kentucky Great Falls Montana Billings Montana Missoula Montana Idaho Falls Idaho Casper Wyoming Cheyenne Wyoming Erie Pennsylvania Buffalo New York Rochester New York Syracuse New York Elmira New York Watertown New York Utica New York Albany New York Binghamton New York Portland Maine Bangor Maine Presque Isle Maine Call centers Edit On May 2 2006 the company announced it would restructure seven of its call centers in the United States in the following locations St Louis Missouri Residential HSI Phone Support July 31 2006 converted into a Charter Phone service call center Bay City Michigan September 2006 converted into a Charter Dispatch center Birmingham Alabama December 2006 converted into a Charter Dispatch center Fort Worth Texas December 1 2006 shuttered Irwindale California December 2009 restructured Brookfield Connecticut March 2007 restructured Kingsport Tennessee March 2007 converted to Dispatch Center with location change Amherst Nova Scotia December 2010 third party contract Teletech not renewed Louisville Kentucky Residential HSI Phone Support Charter Business technical support Network Operations Center Orders completed online or through retail partners with Charter Communications are directed to a call center located in Tempe Arizona operated by Teletech Direct Alliance This call center has inbound outbound sales agents as well as online chat agents Outsourced call centers were implemented in 2006 and are located in Canada Honduras and the Philippines This section does not cite any sources Please help improve this section by adding citations to reliable sources Unsourced material may be challenged and removed November 2008 Learn how and when to remove this template message Charter owned call centers are located in St Louis Missouri telephone service support center Billings Montana Greenville South Carolina Vancouver Washington Fond du Lac Wisconsin Walker Michigan Rochester Minnesota Worcester Massachusetts and Louisville Kentucky the largest call center across the company with Heathrow Florida handling the bulk of video high speed data and telephone billing and customer service contacts In 2016 Charter announced that it would be adding 20 000 United States based jobs with many of these jobs being call center jobs 74 Former operations Edit On March 27 2006 Charter announced that it would sell cable systems serving approximately 43 000 customers in Nevada Colorado New Mexico and Utah to Orange Broadband Holding Company since renamed Baja Broadband 75 Charter also sold cable systems in West Virginia and Virginia to Cebridge Connections later Suddenlink Communications and now known as Altice USA and cable systems in Kentucky and Illinois to New Wave Communications 76 The company eventually returned to those areas excluding Illinois in 2016 when it acquired Time Warner Cable On October 14 2008 the Fairmont Sentinel reported that Charter was selling parts of their system to Midcontinent Communications including Charter s offices in Bemidji and International Falls Minnesota 77 Starting February 1 2009 Midcontinent took over some of Charter s cable system in Minnesota including Balaton Bemidji Canby Ely Fairmont International Falls Littlefork Sherburn and surrounding communities Other areas in Minnesota would have sold to Comcast but the deal fell through 78 On October 22 2010 Charter sold 32 head ends serving 65 000 customers in Alabama Arkansas Georgia Louisiana Missouri and Texas to Cobridge Communications 79 Criticism EditThis section needs to be updated The reason given is the most recent content is 14 years old Please help update this article to reflect recent events or newly available information May 2022 In 2007 PC World ranked Charter s cable Internet service as the worst among 14 major Internet service providers 80 In addition Charter High Speed was rated 19th out of 22 cable ISPs on dslreports com 81 and Consumer Reports indicated in its February 2008 issue that Charter s television Internet telephone bundle collectively was the worst of all major national carriers 82 83 It was reported by Tony Bradle on about com that Charter Communications redirected error pages and Windows Live Search results to a Charter search page without notifying customers Users may opt out of redirection by clicking a link from the Charter search page however the opt out link saves a cookie on the customer s computer so deleting cookies will require the user to opt out again 84 Other providers such as Cox and AT amp T have a similar page as well citation needed It was reported that on January 21 2008 during a routine sweep of inactive accounts Charter accidentally and irretrievably deleted the email accounts of approximately 14 000 customers The company since decided to give a 150 account credit to each affected user 85 86 In May 2008 Charter announced that it planned to monitor web sites visited by its high speed Internet customers via a partnership with targeted advertising firm NebuAd 87 88 Charter dropped the program in June following public backlash 89 Lawsuits EditIn 2002 the United States Department of Justice investigated the company leading to the indictment of four former executives in 2005 for improper financial reporting related primarily to the inflation of cable subscriber numbers to improve financial figures 90 In 2004 Charter settled a class action lawsuit concerning the questionable financial reporting associated with the U S Department of Justice s 2002 investigation and subsequent indictment of four former executives Current and former shareholders and their attorneys were awarded 144 million as well as an agreement from Charter to maintain and implement proper corporate governance measures 91 In June 2010 Charter settled a class action lawsuit for 18 million concerning wage and overtime claims for current and former field technicians in California Missouri Michigan Minnesota Illinois Nevada Washington Oregon and Nebraska 92 In December 2013 a complaint was filed by Steelhead Licensing LLC for patent infringement of U S Patent 8082318 it is described as Controlling service requests transmitted from a client to a server 93 94 95 In January 2016 the National Association of African American Owned Media and Byron Allen s Entertainment Studios filed a 10 billion civil rights lawsuit against Charter claiming discrimination for Charter s refusal to pick up Allen s eight channel suite of networks which mainly carry ES content already syndicated through local television stations and paid programming Allen and the NAAAOM which has an Entertainment Studios executive as its head have already filed the same type of suit against several other providers 96 97 In May 2016 Charter reached a settlement with the FCC regarding allegations by Zoom Telephonics that in 2012 following the introduction of new rate plans and the introduction of DOCSIS 3 0 it had begun to bar new subscribers or those switching to the new plans from utilizing customer purchased modems Although Charter ended this practice in 2014 and began to allow certain certified modems to be used Zoom argued that the company was still deliberately limiting options by requiring the modems to undergo a testing protocol concerning factors beyond whether they cause interference or unauthorized receipt of service the only two factors which providers may use to restrict allowable modems under FCC policy Charter paid a 640 000 fine and agreed to use a shorter testing process allowing the use of any DOCSIS 3 0 compatible modem and send compliance reports to the FCC every six months and whenever a modem is blacklisted 98 On February 1 2017 Charter was sued by the Attorney General of New York for failing to provide its advertised Internet speeds to customers in areas that Charter acquired by the purchase of Time Warner Cable 99 100 The company agreed to a 174 2 million settlement including both refunds of 75 to affected subscribers with an additional 75 to those who rented the defective modem hardware for at least 24 months and offers of complimentary subscriptions to services such as HBO 3 months or Showtime 6 months to all subscribers with an internet and television bundle 101 On August 28 2017 Charter agreed to a 225 000 settlement in the state of Missouri over violations of telemarketing and No call list laws 102 In July 2022 a jury in Dallas County Texas ordered Charter to pay 375 million in compensatory damages plus 7 billion in punitive damages to the family of a woman who was murdered by a Spectrum technician Defense lawyers contended that systemic safety failures at Spectrum led to the murder and that Spectrum forged documents to force the case into arbitration instead of a jury trial a claim that Charter denies As of July 2022 update Charter plans to appeal the ruling 103 See also Edit United States portal Connecticut portal Companies portal Telecommunication portalList of United States telephone companies List of cable television companies List of Connecticut companies Spectrum Sports Spectrum News SportsNet LAReferences Edit a b Company Profile Charter Communications Newsroom Charter Communications Archived from the original on September 7 2017 Retrieved September 12 2017 a b c d e f Charter Communications Inc 2022 Annual Report Form 10 K U S Securities and Exchange Commission January 27 2023 Royal Jim September 14 2019 3 Reasons to Love Charter Communications Yahoo Finance Archived from the original on May 17 2019 Retrieved May 17 2019 BRIEF Newhouse Broadcasting reports 13 pct stake in Charter Communications Reuters May 27 2016 Retrieved April 12 2021 a b About Charter Charter corporate charter com Retrieved November 18 2022 Kastrenakes Jacob May 18 2016 Charter officially owns Time Warner Cable creating the US s second largest cable provider The Verge Archived from the original on August 5 2017 Retrieved June 30 2017 Gov Malloy Charter Communications Moving Corporate Headquarters to Stamford CBS New York October 2 2012 Archived from the original on September 13 2017 Retrieved June 30 2017 TWC acquisition by Charter BIC November 22 2017 Archived from the original on September 24 2020 a b James Meg May 18 2016 Charter completes purchase of Time Warner Cable Bright House Los Angeles Times Archived from the original on July 18 2017 Retrieved June 30 2017 a b Sherman Alex May 17 2016 So Long Time Warner Cable Charter to Retire Much Maligned Brand Bloomberg Archived from the original on May 18 2016 Retrieved May 18 2016 a b James Meg Puzzanghera Jim May 26 2015 Charter Time Warner Cable deal would create nation s 3rd largest pay TV service Los Angeles Times Archived from the original on May 26 2015 Retrieved May 26 2015 Fortune 500 Companies 2019 Charter Communications Fortune Archived from the original on November 10 2019 Retrieved November 10 2019 Hinkley Susan 1982 Cable TV firm wins franchise in Nashville The Hastings Banner Maple Valley News The Reminder Havenga Marie 1982 Wait s over Cable TV contract OK d The Hastings Banner Maple Valley News The Reminder J AD Graphics a b c d e Staff undated Company History for Charter Communications Inc fundinguniverse com Archived from the original on May 27 2015 Retrieved May 28 2015 Cauley Leslie November 3 2000 Charter Communications Posts a Wider Than Expected Loss abstract The Wall Street Journal Archived from the original on February 22 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Deals Reuters Archived from the original on March 23 2009 Retrieved June 30 2017 Charter Communications Completes Financial Restructuring and Emerges From Chapter 11 Press release corporate ir net November 30 2009 Archived from the original on February 25 2013 Retrieved December 1 2009 Bode Karl November 30 2009 Charter Exits Chapter 11 BroadbandReports com dslreports com Archived from the original on April 3 2012 Retrieved December 1 2009 Charter Comm CHTR Returns to the Nasdaq after BK streetinsider com September 14 2010 Archived from the original on February 3 2017 Retrieved June 30 2017 Charter Announces Next Generation TV Strategy with TiVo Press release Charter Communications January 24 2011 Archived from the original on January 10 2016 Retrieved June 30 2017 Charter Communications Names Thomas M Rutledge as President and CEO Press release Charter Communications December 19 2011 Archived from the original on January 10 2016 Retrieved June 30 2017 Hibbard Matthew August 9 2012 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April 27 2022 Broadband Map Provider Coverage National Broadband Map National Broadband Map December 7 2018 Archived from the original on May 29 2015 Retrieved May 29 2015 Charter Communications Overview and Coverage broadbandnow com Archived from the original on January 10 2016 Retrieved June 3 2015 Anders David April 21 2022 Need Home Internet Service Find the Internet Providers in Your Area CNET Red Ventures Retrieved May 5 2022 Paul Trey April 29 2022 Spectrum Home Internet Review Keeping Cable Service Simple CNET Red Ventures Retrieved May 5 2022 Ferrell Mike November 14 2013 Charter Unveils Spectrum Brand New Moniker for Digital TV Broadband and Phone Slated for 2014 Release Archived July 14 2014 at the Wayback Machine Multichannel News Retrieved May 27 2015 Staff undated What is Charter Spectrum Archived July 14 2014 at the Wayback Machine Charter Communications Retrieved May 27 2015 Spewak Danny Charter Would Seek To Add 20 000 U S Jobs After Time Warner Merger WGRZ Retrieved June 3 2017 Charter Communications Announces Agreement to Sell Systems Serving Approximately 43 700 Customers Subsidiaries of Orange Broadband Holding Company LLC to Purchase Charter Assets Press release Spectrum March 22 2006 Retrieved May 25 2008 Charter Communications Sells Non Strategic Assets Saint Louis Front Page February 28 2006 Archived from the original on March 29 2006 Feddersen Megan October 14 2008 New cable firm seeks support Fairmont Sentinel Archived from the original on February 4 2009 Midcontinent Expands Network in Minnesota Press release Midcontinent Communications January 12 2009 Archived from the original on February 11 2009 Charter Completes Sale of Various Cable Systems to Cobridge Communications Press release Spectrum PR Newswire via Comtex October 22 2010 Archived from the original on January 10 2016 Retrieved June 30 2017 Bertolucci Jeff June 20 2007 The Best and Worst ISPs PC World Archived from the original on January 19 2012 Retrieved June 30 2017 Charts The Good The Bad and The Ugly DSLReports Archived from the original on April 3 2012 Retrieved November 19 2007 Channel Lineups Canby MN midcocomm com Midco Archived from the original on July 14 2011 Channel Lineups Carrington ND midcocomm com Midco Archived from the original on July 14 2011 Bradley Tony Charter Communications Hijacks Windows Live Search Engine Netsecurity about com Archived from the original on February 16 2007 Internet Provider Mistakenly Deletes 14 000 E Mail Accounts MSNBC January 23 2008 Archived from the original on January 27 2008 Charter error deletes 14 000 email accounts Technology St Louis Business Journal January 24 2008 Archived from the original on August 26 2017 Retrieved June 30 2017 Hansell Saul May 14 2008 Charter Will Monitor Customers Web Surfing to Target Ads Bits The New York Times Archived from the original on July 7 2012 Retrieved June 30 2017 Orion Egan May 14 2008 Charter wants to track users and replace online adverts The Inquirer Archived from the original on May 17 2008 Retrieved June 30 2017 a href Template Cite news html title Template Cite news cite news a CS1 maint unfit URL link The Associated Press June 25 2008 Charter Won t Track Customers Web Use The New York Times Archived from the original on November 14 2013 Retrieved June 29 2008 Charter Communications Inc v David L McCall U S District Court for the Eastern District of Missouri November 18 2005 Text Charter to pay 144M to settle class action suits St Louis Business Journal August 6 2004 Archived from the original on February 5 2017 Retrieved June 30 2017 Robuck Mike June 10 2010 Charter settles lawsuit with field techs for 18M CED Advantage Business Media Archived from the original on July 15 2014 Patent US8082318 Controlling service requests transmitted from a client to a server google com Archived from the original on February 23 2017 Retrieved June 30 2017 Steelhead Licensing LLC v Charter Communications Inc patent lawsuit priorsmart com Archived from the original on February 21 2014 Patent US 8082318 Michael R Hosking Simon A Beddus Patrick B Farley David Roxburgh Controlling service requests transmitted from a client to a server published December 20 2011 assigned to British Telecommunications Littleton Cynthia January 28 2016 Byron Allen s Entertainment Studios Files 10 Billion Discrimination Lawsuit Against Charter Communications FCC Variety Archived from the original on July 31 2017 Retrieved June 30 2017 Soule Alexander February 4 2016 Charter revenue losses up amid diversity row Stamford Advocate Archived from the original on July 31 2017 Retrieved June 30 2017 Brodkin Jon May 12 2016 Charter blocked customer owned modems for two years must pay fine Ars Technica Archived from the original on February 11 2017 Retrieved June 30 2017 Ramachandran Shalini February 1 2017 Charter Sued by New York Over Internet Speeds Wall Street Journal Archived from the original on May 25 2017 Retrieved June 30 2017 Ng Alfred February 1 2017 Charter s Spectrum sued for slow Internet speeds CNET Archived from the original on May 2 2017 Retrieved June 30 2017 Gartenberg Chaim December 18 2018 Charter Spectrum reaches 174 2 million settlement in New York AG s speed fraud lawsuit The Verge Archived from the original on December 20 2018 Retrieved December 19 2018 Suntrup Jack Charter to pay 225 000 to Missouri in settlement over alleged no call list violations stltoday com Archived from the original on October 4 2018 Retrieved December 19 2018 Marfin Catherine July 26 2022 Spectrum ordered to pay 7 billion in punitive damages after employee killed Irving woman Dallas News The Dallas Morning News Retrieved July 29 2022 External links Edit Wikimedia Commons has media related to Charter Communications Official website Business data for Charter Communications GoogleSEC filingsYahoo Charter Communications executives sentenced in accounting schemes dead link The Detroit News Associated Press April 23 2005 Retrieved from https en 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