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Wikipedia

jetBlue

November 13, 2023

JetBlue Airways Corporation, stylized as jetBlue, is a United States low-cost airline headquartered in the Long Island City neighborhood of the New York City borough of Queens. It also maintains corporate offices in Utah and Florida.[3][1]

JetBlue Airways Corporation
IATA ICAO Callsign
B6 JBU JETBLUE
FoundedAugust 1998; 25 years ago (1998-08)[1]
(as NewAir)
Commenced operationsFebruary 11, 2000; 23 years ago (2000-02-11)[1]
AOC #YENA176J
Focus cities
Frequent-flyer programTrueBlue
Subsidiaries
  • JetBlue Travel Products
  • JetBlue Ventures
Fleet size285
Destinations114[2]
Traded as
ISINUS4771431016
HeadquartersBrewster Building
Long Island City, New York City, U.S.
Key people
FounderDavid Neeleman
Revenue US$6.04 billion (2021)[1]
Operating income US$−80 million (2021)[1]
Net income US$−182 million (2021)[1]
Total assets US$13.64 billion (2021)[1]
Total equity US$3.85 billion (2021)[1]
Employees22,000+ (2021)[1]
Websitejetblue.com

JetBlue operates over 1,000 flights daily and serves 100 domestic and international network destinations in the United States, Canada, Mexico, the Caribbean, Central America, South America, and Europe.[4][5] JetBlue has codeshare agreements with member airlines of Oneworld, SkyTeam, and Star Alliance.

History edit

1998–2000 founding edit

JetBlue was incorporated in Delaware in August 1998[1] with its headquarters in Forest Hills, Queens. David Neeleman founded the company in August 1999, under the name "NewAir".[6] JetBlue started by following Southwest's approach of offering low-cost travel, but sought to distinguish itself by its amenities, such as in-flight entertainment, TV at every seat, and Sirius XM satellite radio. JetBlue sought to primarily use the Airbus A320 family to ease maintenance, a similar approach Southwest takes with the Boeing 737.[7]

In September 1999, the airline was awarded 75 initial take-off/landing slots at John F. Kennedy International Airport and received its USDOT CPCN authorization in February 2000. It commenced operations on February 11, 2000, with services to Buffalo and Fort Lauderdale.[8]

JetBlue's founders had set out to call the airline "Taxi" and therefore have a yellow livery to associate the airline with New York. The idea was dropped after threats from investor JP Morgan to pull its share ($40 million of the total $128 million) of the airline's initial funding unless the name was changed.[9]

2000s edit

JetBlue was one of only a few U.S. airlines that made a profit during the sharp downturn in airline travel following the September 11 attacks.[10] The company's planned initial public offering was put on hold due to the attacks and subsequent downturn. The IPO took place in April 2002.[11]

The airline sector responded to JetBlue and Southwest's market presence by starting mini-rival carriers: Delta Air Lines started Song and United Airlines launched another rival called Ted. Song has since been disbanded and was reabsorbed by Delta Air Lines and Ted reabsorbed by United.[12]

 
JetBlue Founder David Neeleman in 2006

In October 2005, JetBlue's quarterly profit had plunged from US$8.1 million to $2.7 million largely due to rising fuel costs. Operational issues, fuel prices, and low fares, JetBlue's hallmark, were bringing its financial performance down. In addition, with higher costs related to the airline's numerous amenities, JetBlue was becoming less competitive.[citation needed]

For many years, analysts had predicted that JetBlue's growth rate would become unsustainable. Despite this, the airline continued to add planes and routes to the fleet at a brisk pace. In addition in 2006, the IAM (International Association of Machinists) attempted to unionize JetBlue's "ramp service workers", in a move that was described by JetBlue's COO Dave Barger as "pretty hypocritical", as the IAM opposed JetBlue's creation when it was founded as New Air in 1998. The union organizing petition was dismissed by the National Mediation Board because fewer than 35 percent of eligible employees supported an election.[citation needed]

JetBlue experienced its first-ever quarterly loss during the fourth quarter of 2005 when the airline lost $42.4 million, enough to make them unprofitable for the entire year of 2005. The loss was the airline's first since going public in 2002. In addition to that, JetBlue forecasted a loss for 2006, citing high fuel prices, operating inefficiency, and fleet costs. During the first quarter report, CEO David Neeleman, President Dave Barger, and then-CFO John Owen released JetBlue's "Return to Profitability" ("RTP") plan, stating in detail how they would curtail costs and improve revenue to regain profitability. The plan called for $50 million in annual cost cuts and a push to boost revenue by $30 million. In October 2006, JetBlue announced a net loss of $500,000 for Quarter 3, and a plan to regain that loss by deferring some of their E190 deliveries and by selling five of their A320s.[citation needed]

In December 2006, JetBlue, as part of their RTP plan, removed a row of seats from their A320s to lighten the aircraft by 904 lb (410 kg) and reduce the cabin crew size from four to three (per FAA regulation requiring one flight attendant per 50 seats), thus offsetting the lost revenue from the removal of seats, and further lightening the aircraft, resulting in less fuel burned.[13] In January 2007, JetBlue returned to profitability with a fourth quarter profit in 2006, reversing a quarterly loss in the year-earlier period. As part of the RTP plan, 2006's full-year loss was $1 million compared to 2005's full-year loss of $20 million. JetBlue was one of the few major airlines to post a profit in that quarter.[citation needed]

While its financial performance started showing signs of improvement, in February 2007, JetBlue faced a crisis, when the blizzard of 2007 hit the Northeast and Midwest, throwing the airline's operations into chaos. Because JetBlue followed the practice of never cancelling flights, it desisted from calling flights off, even when the ice storm hit and the airline was forced to keep several planes on the ground. Because of this, passengers were kept waiting at the airports for their flights to take off. In some cases, passengers who had already boarded their planes were kept waiting on the apron for several hours and were not allowed to disembark. However, after all this, the airline was eventually forced to cancel most of its flights because of prevailing weather conditions.[14] This reportedly cost JetBlue $30 million.[15]

 
David Barger after a presentation in October 2010

Following the February 2007 incident in which the airline was forced to cancel nearly 1,700 flights due to winter storms, JetBlue's board of directors replaced founder and chief executive officer David Neeleman with Dave Barger.[16] He had politicked the board, while Neeleman was busy publicly apologizing. Barger's ascendancy caused widespread demoralization in the ranks.[17] He became JetBlue's new chief executive officer on May 10, 2007.[18] Neeleman, the company's founder and largest individual investor, became a nonexecutive chairman as a result of the change.[19]

In 2007, JetBlue was also facing reliability problems with its Embraer 190 fleet. For a couple of months, JetBlue contracted ExpressJet to operate four Embraer 145 regional jets on behalf of JetBlue. While this was going on, two E-190 aircraft at a time were sent to an Embraer maintenance facility in Nashville, Tennessee.[20] ExpressJet operated routes between Boston Logan and Buffalo, New York, and Washington Dulles, and between New York–JFK and Columbus, Ohio (has terminated), and Richmond, Virginia.[21]

In July 2007, the airline partnered with 20th Century Fox's film The Simpsons Movie to become the "Official Airline of Springfield".[22] In addition a contest was held in which the grand prize would be a trip on JetBlue to Los Angeles to attend the premiere of the film. The airline's website was also redecorated with characters and their favorite JetBlue destinations and the company was taken over by the show/film's businessman villain Montgomery Burns.[23]

In August 2007, the airline added exclusive content from The New York Times in the form of an in-flight video magazine, conducted by Times journalists and content from NYTimes.com.[24]

On November 8, 2007, JetBlue appointed Ed Barnes as interim CFO, following the resignation of former CFO John Harvey.[25]

On December 13, 2007, JetBlue and Germany-based Lufthansa announced JetBlue's intent to sell 19% of JetBlue to Lufthansa, pending approval from US regulators. Following the acquisition, Lufthansa stated they planned to seek operational cooperation with JetBlue.[26] Lufthansa planned to offer connections to JetBlue flights in Boston, New York (JFK), and Orlando International Airport (no longer a connection).[27] After making a codeshare agreement with Lufthansa that went into effect in 2010, JetBlue transitioned to the Sabre reservation system used by Lufthansa,[28] enabling the airlines to sell tickets on each other's flights, transfer luggage and passengers between the two carriers, and combine frequent flyer programs.[29] By making use of JetBlue's North America routes as a feeder network, the agreement put Lufthansa in a position to operate quasi-hubs in New York–JFK and Boston Logan.

In the March edition of Airways Magazine, it was announced that once JetBlue partnered with Yahoo! and with BlackBerry producer Research in Motion, that the airline would offer free, limited Wi-Fi capabilities on a single aircraft, N651JB, an Airbus A320-232 dubbed "BetaBlue". People could access e-mail with a Wi-Fi capable Blackberry, or use Yahoo!'s e-mail and instant messaging with a Wi-Fi capable laptop, while in flight over the US. LiveTV in Melbourne Florida, created and operated the "BetaBlue" prototype. The "BetaBlue" system utilized the bandwidth and infrastructure of defunct Airfone.[30]

In 2008, JetBlue partnered with Irish flag carrier Aer Lingus to allow passengers to switch between airlines on a single ticket for flights with connections in either New York JFK or Boston. Unlike traditional codeshare agreements, the partnership did not allow the airlines to directly sell seats on each other's flights. Therefore, customers initiated the purchase on one airline's website, and then were transferred to the other airline's website to complete the transaction.[31][32]

On March 19, 2008, JetBlue added Orlando, Florida, as a gateway focus city to international destinations in the Caribbean, Mexico, and South America. New international routes from Orlando International Airport include Cancún, Mexico; Bridgetown, Barbados; Bogotá, Colombia; Nassau, Bahamas; San José, Costa Rica; and Santo Domingo, Dominican Republic. In conjunction with the addition of new routes the airline continued significant expansion of operations at Orlando International Airport including a 292-room lodge that houses trainees attending the existing "JetBlue University" training facility, which opened in 2015.[33]

On May 21, 2008, JetBlue named Joel Peterson chairman and Frank Sica vice chairman of its board of directors, replacing David Neeleman, who stepped down as CEO in 2007.[34][35]

On August 4, 2008, the Associated Press reported that JetBlue would replace their recycled pillows and blankets with an "eco-friendly" pillow and blanket package that passengers would have to purchase for use. This decision was in a series of moves designed to increase revenue. JetBlue told the Associated Press that it expected to collect $40 million from passengers selecting seats with extra legroom and $20 million from passengers paying $15 to check a second bag. In September 2008, JetBlue began charging passengers $10–30 for an extended-leg-room seat depending on the length of the flight.[36][37]

In September 2008, JetBlue began operating Republican vice presidential candidate Sarah Palin's campaign aircraft, an E190.[38][39]

 
The entry hall of Terminal 5 at John F. Kennedy International Airport

On October 22, 2008, JetBlue opened its new primary hub at John F. Kennedy International Airport (JFK), Terminal 5, or simply T5, costing approximately $800 million to create.[40] The first flight arrived from Bob Hope Airport (B6 #358) at 5:06am followed by arrivals from Oakland International Airport and Long Beach Airport, respectively.[41][42] The new T5 replaced JetBlue's old hub at JFK Terminal 6. The last flight to operate out of T6 was a departure to Rafael Hernández Airport in Aguadilla, Puerto Rico, departing at 11:59pm.

In 2009, JetBlue announced that it was looking for a new headquarters location, and was considering moving either within the New York City metropolitan area or to the Orlando, Florida, area.[43] In April 2009, Helen Marshall, the president of the Borough of Queens, said that the City of New York was trying to keep JetBlue in the city.[44]

On October 13, 2009, the airline unveiled a modification to its livery in commemoration of the upcoming tenth anniversary of the airline in February 2010. Besides a new tail design, the revised livery includes larger "billboard" titles extending down over the passenger windows at the front of the aircraft. The logo word 'jetBlue' was no longer silver and blue but a dark, navy blue.[45]

2010s edit

 
A JetBlue Embraer 190 at Westchester County Airport
 
A JetBlue Airbus A320 taxis at Portland International Jetport in Portland, Maine.

In 2010, JetBlue entered into interline booking agreements with South African Airways[46] and American Airlines[47] to facilitate luggage transfers between airlines for passengers with connecting flights on a different carrier. The agreement with American included JetBlue's 18 destinations not served by American and American's 12 international flights out of New York–JFK and Boston Logan. In addition, American gave JetBlue 8 round trips slots out of Washington National in D.C. and 2 out of Westchester, New York. In return, JetBlue gave American 6 round trips out of New York–JFK. The agreement with American Airlines has since ended according to JetBlue's website.[48]

In January 2010, the CEO of JetBlue, Dave Barger, and Governor of Florida Charlie Crist met in Tallahassee, Florida, to discuss a possible move of the airlines headquarters to Orlando.[49] On March 22, 2010, JetBlue announced it headquarters would remain in the New York City area, in Long Island City,[50] because of the airline's historical links to the city, the cost of staff relocations, the airline's desire to retain access to financial markets, and because Aer Lingus and Lufthansa, JetBlue's marketing partners, fly into JFK Airport.[51] JetBlue planned to combine its Forest Hills and Darien, Connecticut, offices, together about 1,000 employees, into about 200,000 square feet (19,000 m2) in the Brewster Building by mid-2012.[52] On March 22, 2010, JetBlue turned down incentives from the City of Orlando and announced its headquarters would keep its Forest Hills office,[53][54][55][56] start leasing and using a new office in the Brewster Building in Long Island City, New York.[57][58] in Queens Plaza in Long Island City,[56] move its headquarters there in mid-2012,[59] and start a joint branding deal with New York State using the iconic I Love NY logo.[56]

On October 18, 2011, CFO Ed Barnes resigned, effective immediately. The company's treasurer, Mark Powers, was appointed interim CFO until a replacement for Barnes could be found.[60]

In 2011, JetBlue made interline agreements with Virgin Atlantic and Jet Airways, both of which have since been terminated.[61][62]

On June 13, 2012, JetBlue ranked 'Highest in Customer Satisfaction Among Low Cost Carriers in North America' by J.D. Power and Associates for the eighth year in a row.[63]

 
JetBlue launched its Mint premium cabin service in 2013 with new Airbus A321 aircraft

In October 2013, JetBlue introduced Mint, a premium cabin service on transcontinental and select Caribbean flights. The service began in 2014, using the Airbus A321-231 aircraft ordered by JetBlue. These planes are outfitted with winglets, as well as with "lie flat" seats, and moveable partitions that can create small suites on the airplane.[64] Called "Mint" by JetBlue, these planes are configured with 16 business-class seats and 143 economy seats, instead of an all-economy configuration of 190 seats.[65]

On April 22, 2014, JetBlue's pilots voted to unionize for the first time since the airline was founded, with 71% casting ballots in favor of joining the ALPA.[66]

On September 18, 2014, Dave Barger announced his resignation from the company effective February 16, 2015, following several reports that investors and the board were unhappy with his performance.[67][68] He was replaced on the board and as CEO by Robin Hayes.[69]

During the last few days of June and the first few days of July 2015, JetBlue began charging for bags in certain booking classes, leaving Southwest Airlines the only major U.S. carrier to not charge for bags. For the classes in which bag check fees were charged (generally the lowest class of fares offered; JetBlue offered three classes of fares), the cost was $20 for the first bag and $35 for the second, which was the lowest in the United States besides Frontier Airlines with similar prices.[70]

On May 6, 2015, JetBlue was one of the first airlines to be granted a license to commence charter flights to Cuba, with flights departing from New York City.[71] The weekly charter service began on July 3, 2015, with 150-seat Airbus A320s.[72][73]

In July 2016, JetBlue announced commercial flights from the United States to Cuba would commence in late August.[74][75] On August 31, 2016, JetBlue Flight 387 from Fort Lauderdale–Hollywood International Airport to Abel Santamaría Airport, in Santa Clara, became the first scheduled commercial flight between the United States and Cuba in 55 years.[76] Only charter flights were allowed under previous rules, which required that passengers had to arrive more than four hours before the scheduled departure and often endure long lines for documentation checks, late flight arrivals, and pay high baggage fees.[77]

In 2016, JetBlue had bid for but was unsuccessful in acquiring Virgin America, which was instead acquired by Alaska Air Group.[78]

In November 2016, JetBlue painted one of their Airbus A320 aircraft, N763JB, in a 1960s retrojet livery, dubbed "What's Old is Blue Again". The livery's maiden flight was on Friday, from New York JFK to Palm Springs.[79]

In July 2017, JetBlue announced it was taking qualifications to develop a terminal at JFK that would not only occupy terminal 5 but also the space of terminals 6 and 7.[80]

In April 2018, JetBlue announced their return to Ontario International Airport in southern California after ten years, as well as new service to Steamboat Springs in Colorado, and Bozeman in Montana.[5]

In April 2019, JetBlue announced that it would launch transatlantic flights to London from Boston and New York. The airline added that it would be converting 13 orders for the A321neo into the longer range Airbus A321LR to serve the new routes.[81]

On May 1, 2019, JetBlue named Michael Stromer Chief Product Officer, Technology. Mr. Stromer was selected to lead the design and execution of the digital commerce web and mobile applications that support revenue initiatives; technology for airport, customer support (reservations), system operations, technical operations, flight, and inflight teams, as well as back office products.[82]

On May 29, 2019, JetBlue and Southwest Airlines ranked 'Highest in Customer Satisfaction Among Low Cost Carriers' in a tie by J.D. Power in the North America Airline Satisfaction Study.[83][84]

On October 18, 2019, JetBlue and Norwegian Air Shuttle announced plans for an interline agreement that would permit sales of jointly-issued tickets, which if approved between the two airlines, would come into effect during 2020. The partnership was to take advantage of each airline having substantial pre-existing presence at New York–JFK, Boston, and Fort Lauderdale airports.[85]

2020s edit

In January 2020, JetBlue announced its intentions to start becoming carbon neutral on all domestic flights.[86][87] In February 2020, Joel Peterson announced his intention to retire from the airline's board of directors at the end of his current term, and was subsequently succeeded by Peter Boneparth in May 2020.[88] Peterson had been part of the airline's board of directors since 1999 and served as chairman since 2008.[88]

 
An airborne JetBlue Embraer 190

JetBlue made changes to its operations due to the COVID-19 pandemic and its associated impacts on aviation. This included the reduction of passenger capacity by blocking middle seats on its Airbus A320 and A321 aircraft, and aisle seats on the Embraer 190.[89] As a result of the economic effects caused by the pandemic, the company launched voluntary separation and extended time off programs. By August 2020, JetBlue, along with Southwest Airlines, implemented strict policies for the wearing of facial masks, the policies of which would additionally not allow for "medical exemptions", as part of its procedures during the COVID-19 pandemic.[90] The airline also announced that it would also continue to block middle seats through at least mid-October.[91]

In June 2020, the airline announced several new routes across its network, including point-to-point routes between the northeastern United States and Florida, and new transcontinental routes from Newark Liberty International Airport.[92] Along with the impact of the COVID-19 pandemic on aviation, the airline announced that over 60% of its employees were interested in taking early retirement or long-term leave from the firm.[93]

In July 2020, American Airlines joined the airline in a strategic partnership called the "Northeast Alliance," which allowed the two carriers to share passengers and revenue and coordinate schedules for flights to and from New York's three major airports and Boston.[94][95][96] Along with its announcement of its partnership with American Airlines, the airline announced the imminent closure of its base at Long Beach Airport and transfer of the base's operations to Los Angeles International Airport from October 6, 2020.[97] While the deal with American had the blessing of the Trump administration, the Department of Justice (DOJ) under President Biden, along with six states and the District of Columbia, initiated an antitrust lawsuit in 2022.[98] On May 19, 2023, the court ruled in favor of the DOJ, holding that the JetBlue–American partnership was anticompetitive and ordering it to be unwound.[99][100] Despite American announcing it would appeal, JetBlue said it would follow the judge's order and terminate their three-year alliance. JetBlue said ending the alliance would render "entirely moot" the DOJ's objections that led to its separate lawsuit to block JetBlue's proposed merger with Spirit Airlines, which would be the largest in the U.S. airline industry since 2013.[101][102] American said it respected JetBlue's "decision to focus on its other antitrust and regulatory challenges" but still planned to proceed with its appeal.[103] Experts have said abandoning the partnership with American may only marginally help JetBlue when the Spirit case goes to trial in October 2023.[101][104]

On February 1, 2021, JetBlue introduced its new Mint product called Mint Suite, which was to be configured on its entire Airbus A321LR fleet for its future transatlantic flights to London, and on some of its A321neo aircraft for select flights initially to Los Angeles.[105][106] On April 21, 2021, JetBlue announced that the airline would be expanding into Canada, announcing new routes between Vancouver and both New York City and Boston.[107] On April 26, 2021, JetBlue held its inaugural Airbus A220-300 flight which flew from Boston Logan International Airport to Tampa International Airport.[108] On May 19, 2021, JetBlue confirmed the start dates and destination airports for its planned flights to London, and by extension its first flights to Europe. The airline announced that it would operate services from New York (JFK) to both London Heathrow and Gatwick airports, and that the services would launch on August 11 and September 29, 2021, respectively.[109][110][111] In turn, the airline's planned flights between London and Boston were postponed to 2022.[111]

In May 2022, JetBlue's offer for Spirit Airlines, made in response to an offer from Frontier Airlines, was rejected, citing "an unacceptable level of closing risk" even with an enhanced offer.[112][113][114][115] Later that month, JetBlue announced its intentions to execute a hostile takeover of Spirit.[116][117] On July 28, JetBlue announced it had reached an agreement to purchase Spirit Airlines for $3.8 billion.[118][119] The U.S. Department of Justice's Antitrust Division has sought to block the deal, taking JetBlue to court over the sale.[120] In legal filings, the Justice Department claims that the merger will result in "higher fares, fewer seats, and harm millions of consumers".[121][122]

In September 2022, JetBlue's venture subsidiary relaunched with a new name: JetBlue Ventures.[123]

In November 2022, JetBlue confirmed plans to fly from New York (JFK) to Paris (CDG) starting in summer 2023. It said it then plans to add service from Boston Logan after.[124]

In April 2023, JetBlue continued its international expansion, announcing that it would add Amsterdam to its list of international destinations with a new route from John F. Kennedy International Airport to Amsterdam Airport Schiphol in late summer 2023. Robin Hayes, JetBlue CEO, said that the New York to Amsterdam route is "long overdue for some competition."[125]

In October 2023, JetBlue announced it would add flights from both Boston and New York (JFK) to Dublin, Ireland, and New York (JFK) to Edinburgh, Scotland, in 2024. Service from Boston to Amsterdam would also begin that year.[126] The announcement will bring JetBlue's list of transatlantic destinations to six.[citation needed]

The Spirit case went to trial on October 31, 2023.[127] JetBlue argued that if it acquired Spirit and thus grew its fleet by 70%, it would be more able to compete with the Big Four airlines. The Justice Department argued that an independent Spirit fills a role for price-conscious consumers that needs to be protected. JetBlue said the vacuum Spirit would leave in the market would be filled by growth from other budget carriers. The Justice Department said that was unlikely because the limits to growth that airlines face, such as shortages of planes and pilots, affect all airlines, including the discount carriers.[128]

Corporate affairs edit

Business trends edit

The key trends for JetBlue over recent years are (as of the financial year ending 31 December):

2015 2016 2017 2018 2019 2020 2021 2022
Net income (US$m) 677 759 1,147 189 569 −1,354 −182 −362
Number of employees[129] 16,862 18,406 19,978 20,892 21,569 20,742 19,466 20,901
Number of passengers (m) 35.1 38.3 40.0 42.1 42.7 14.3 30.1 39.6
Average fare (US$) 167 166 168 175 182 191 186 217
Load factor (%) 84.7 85.1 84.3 84.8 84.0 56.9 76.0 81.5
Fleet size 215 227 243 253 259 267 282 290
References [130] [131] [132] [133] [134] [135] [136] [137]

Headquarters and offices edit

 
JetBlue's current headquarters, at the Brewster Building at 27-01 Queens Plaza North
 
JetBlue's former headquarters at 80-02 Kew Gardens Road
 
JetBlue's former headquarters at 118-35 Queens Boulevard

JetBlue's headquarters are in the Brewster Building in Long Island City, New York.[57][58] JetBlue previously had its headquarters at 80–02 Kew Gardens Road,[138] and then in the Forest Hills Tower, both in Forest Hills, Queens, New York City,[139][138] 6 miles (9.7 km) from the current office in Long Island City.[140]

JetBlue also maintains field offices in Salt Lake City and in Orlando (which is on the property of Orlando International Airport and occupies the airline's training academy).[141][142]

Leadership edit

JetBlue's current leadership team is as follows:

Former chairmen edit

  1. David Neeleman (1998–2008)
  2. Joel Peterson (2008–2020)

Former chief executives edit

  1. David Neeleman (1998–2007)
  2. David Barger (2007–2015)

Business model edit

JetBlue operates with most of the features of a low-cost carrier (LCC), for example (and as referred to in their Annual Report),[143] a fleet of new and efficient aircraft of (mainly) one model, high aircraft utilization, point-to-point routes (with several aircraft bases), relatively low distribution costs, and without membership of a major airline alliance.

However, in JetBlue's business model, the airline offers more than one class of cabin, provides free in-flight entertainment and refreshments, and maintains codeshare agreements with several other airlines.

Marketing strategy edit

JetBlue's first major advertising campaign incorporated phrases like "Unbelievable" and "We like you, too". Full-page newspaper advertisements boasted low fares, new aircraft, leather seats, spacious legroom, and a customer-service-oriented staff committed to "bringing humanity back to air travel".[144] JetBlue became the first airline to offer all passengers personalized in-flight entertainment. In April 2000, flat-screen monitors installed in every seatback allowed customers live access to over 20 DirecTV channels at no additional cost.[145]

As JetBlue gained market share, they found a position where they competed with other low-cost carriers as well as major carriers. Amenities such as their live in-flight television, free and unlimited snack offerings, comfortable legroom, and unique promotions fostered an image of impeccable customer service that rivaled the major airlines, while competitive low fares made them a threat to low-cost, no-frills carriers as well.[146]

Subsidiaries and investments edit

JetBlue Ventures edit

Further information: Carbon capture and utilization, Carbon footprint, Electrochemical reduction of carbon dioxide, and Heterogeneous catalysis

JetBlue Ventures[147] is the airlines venture capital subsidiary. It was established in February 2016 as JetBlue Technology Ventures (JTV).[148] The subsidiary's primary objective is to invests in and partners with early-stage startups in the travel, hospitality, and transportation space with a mission is to improve the end-to-end experience of travelers everywhere.

As of November 2018, JTV has invested in 21 startups, including hybrid planes,[149] machine learning algorithms,[150] and ground transportation.[151] Investments range in size from $250,000 to $1 million.[152] JetBlue Technology Ventures, along with Toyota Ventures and Parley for the Oceans, is among the corporate investors that have invested $40 million in the Air Company, a carbon negative vodka distiller and perfume and hand sanitizer manufacturer that uses heterogeneous catalysis to convert captured carbon into ethanol.[153]

JetBlue Travel Products edit

JetBlue Travel Products, a subsidiary created in 2018, consists of the JetBlue Vacations brand and other non-air travel products including travel insurance, cruises, car rentals and more.[154] In May 2018, JetBlue Travel Products moved to Florida, with JetBlue Vacations as its top travel product.[155]

LiveTV edit

Main article: LiveTV

LiveTV was a wholly owned subsidiary of JetBlue since 2002. The LiveTV subsidiary provided seat back entertainment systems with Live Satellite Television and Live Satellite Radio to airlines including JetBlue. The subsidiary was sold to Thales for nearly $400 million in June 2014.[156]

JSX edit

Main article: JSX (airline)

On October 25, 2016, the airline JSX (then branded as JetSuiteX) announced that JetBlue had made a minority equity investment in the airline. Part of the agreement also gave JetBlue a seat on JetSuite's board of directors. Reasons for the investment was outlined by CEO Robin Hayes, stating, "Our investment in JetSuite makes sense as we continue to execute on our west coast plan and invest in innovative ideas that reflect the disruptive spirit of JetBlue."[157] In JetBlue's first quarter 2018 investor call, JetBlue's CFO Steven Priest confirmed the airline held about 10% of JetSuiteX.[158] The airline was rebranded from JetSuiteX to JSX in August 2019.[159]

TWA Flight Center Hotel edit

Main articles: TWA Flight Center and TWA Hotel

The TWA Hotel is the TWA Flight Center structure at JFK airport that was rebuilt into 505-room hotel. The hotel preserves the Eero Saarinen TWA head house while replacing the structures on either side of the head house. Situated in front of JetBlue's JFK terminal, JetBlue has 5–10% ownership of the hotel.[160][148] The hotel is an effective replacement for the Ramada Plaza JFK Hotel on the north end of the airport grounds in Building 144, which closed in 2009.[161]

Universal Hydrogen edit

In 2021, JetBlue became the first airline to invest in practical hydrogen-powered flight through its partnership with Universal Hydrogen, a company working on retrofitting current aircraft with tools to allow them to fly on hydrogen power. The company focuses on distributing fuel through modular capsules transported on the existing intermodal freight network, offsetting the need to retrofit airports with their own hydrogen fuel farms. JetBlue's initial investment helped Universal Hydrogen accelerate development and production of its regional aircraft conversion kits.[162][163]

Universal Hydrogen began its initial rounds of testing in 2022 with an ATR-72.[164][165][166]

Spirit Airlines edit

Main article: Spirit Airlines

In May 2022, JetBlue's offer for Spirit Airlines, made in response to an offer from Frontier, was rejected, citing an "‘an unacceptable level of closing risk’ even with an enhanced offer.[112][113][114][115] Later that month, JetBlue announced its intentions to execute a hostile takeover of Spirit.[116][117] The company followed through on this announcement by offering $30 per share in an all-cash, fully-financed deal, lower than the original $33 per share offer, although the earlier offer would still be on the table if Spirit were to negotiate.[167][168][169] JetBlue's bid was initially rejected by Spirit's board,[170] but on July 27, 2022, Spirit announced that its shareholders would reject Frontier's offer in favor of a deal with JetBlue.[171]

On July 28, JetBlue announced it had reached an agreement to purchase Spirit Airlines for $3.8 billion.[119]

Destinations edit

Main article: List of JetBlue destinations

As of November 2021, JetBlue Airways flies to 104 destinations in the Americas, with most of them in the United States and the Caribbean, a smaller selection of destinations in parts of Central and South America, and four destinations in Europe.[172]

Codeshare agreements edit

JetBlue has entered into a number of codeshare agreements with other airlines, meaning airlines agree to share certain flights, which both airlines market and publish on their own flight schedules under their respective airline designators and flight numbers.

JetBlue codeshares with the following airlines:[173]

Fleet edit

 
JetBlue Airbus A220-300
 
JetBlue Airbus A320-200
 
JetBlue Airbus A321neo
 
JetBlue Embraer 190

As of September 2023, JetBlue operates the following aircraft:[179][180]

JetBlue fleet
Aircraft In service Orders Passengers Notes
J Y+ Y Total Refs
Airbus A220-300 18 82[181] — 25 115 140 [182] Replacing Embraer 190 and older Airbus A320.[183]
Airbus A320-200 129 — — 42 108 150 [184] Older aircraft to be retired and replaced by Airbus A220-300.[185]
Refurbished Cabin with 162 seats.[186]
120 162 [187]
Airbus A321-200 63 — 16 41 102 159 [188] Equipped with Mint configuration.[189]
— 42 158 200 [190]
Airbus A321LR 7 6[191] 24 24 90 138 [192] Used on transatlantic flights.[193]
Airbus A321neo 21 38[181] 16 42 102 160 [194] Equipped with Mint Suite configuration.[195]
— 158 200 [190] [105]
Airbus A321XLR — 13[196] TBA Deliveries from 2024.[197]
To be used on long-haul transatlantic flights.[198]
Embraer 190 41 — — 16 84 100 [199] Launch customer.[200]
To be retired by mid-2025 and replaced by Airbus A220-300.[201][202]
Total 286 139

Fleet development edit

Since 2011 JetBlue has made multiple order and order differentials. At first the airline intended to revamp it fleet with the introduction of 40 Airbus A320neo. The airline has made multiple changes to its order books with ordering multiple Airbus A321 aircraft and later converting almost all of its A320neo orders for the Airbus A321neo.[203][204][205]

From 2018 and 2019 the airline made multiple changes to its fleet plans, with the airline intending to replace all of its aging Embraer 190 aircraft with the Airbus A220-300. And later modifying its Airbus A321neo orders to introduce the Airbus A321XLR aircraft to its fleet.[206][207]

In 2020, JetBlue welcomed its first Airbus A220, and in 2021, the A321LR was added to the fleet.[208][209][210] The airline expects to welcome the Airbus A321XLR aircraft to its fleet in 2024.[197] JetBlue is also expected to take possession of aircraft belonging to Spirit Airlines following their planned merger.[211]

Services edit

Seating edit

 
The Core cabin in a JetBlue A220

On most of its aircraft, JetBlue offers a single cabin experience called Core. However, the airline differentiates a select number of rows with 7 extra inches of legroom, referred to as Even More Space seats.[212] The Core cabin includes leather seats, complimentary Wi-Fi, complimentary entertainment screens with DirecTV, Sirius XM Radio, and movies, as well as complimentary snacks and non-alcoholic drinks.[213][214]

The airline revamped the Core seats in 2014 with the launch of the Airbus A321.[215] The revamped Core seats started to appear on the airline's A320 aircraft in 2018, with further modifications in 2019.[216] This seat design carried over to JetBlue's Airbus A220 aircraft upon launch.[217]

JetBlue's E190s are not expected to undergo retrofitting due to the airline's plan to phase the aircraft out of service by 2026.[218]

Mint edit

Main article: JetBlue Mint

In 2014, the airline introduced its version of a business class cabin, called Mint.[219] The service was originally available only on transcontinental domestic routes on select Airbus A321s starting in 2014. The seat design includes fully lie-flat seats, some of which have sliding panels for more privacy.

Mint was later expanded to select Caribbean routes, and in 2021, an upgraded version of the service and seating was announced.[220]

In-flight entertainment edit

JetBlue's in-flight entertainment options consist of gate-to-gate Fly-Fi internet access, over 100 channels of DIRECTV, Sirius XM Radio, and movies, and on the Airbus A321 and newer retrofitted Airbus A320 aircraft, a 15-inch interactive video screen which is not available on the rest of the fleet. JetBlue's partnership with Amazon lets customers watch Amazon Prime videos by connecting to Wi-Fi and downloading the Amazon Video app on their mobile phone or tablet.[221]

The in-flight WiFi under the "Fly-Fi" network is complimentary on all flights, at speeds of 12–15 megabits per second.[222]

Frequent-flyer program edit

Main article: TrueBlue

JetBlue's frequent-flyer program is called TrueBlue. Under the original TrueBlue program, flights were worth two, four, or six points based on distance of the flights, and double points were awarded for flights booked online.[223]

In September 2009, JetBlue made changes to its TrueBlue program.[224] In the new program, members receive three points for every dollar spent toward a flight, excluding taxes and fees, plus an additional three points for every dollar spent on a flight if booked online directly on the JetBlue.com website. Additional points are awarded if the member uses the Barclay's issued JetBlue Mastercard credit card to purchase the flight. The price of flights in points depend on the fare of the flight in U.S. dollars. The new program launched on November 9, 2009.[225][226]

In June 2013, JetBlue announced that TrueBlue points will never expire for any reason.[227][228]

Accidents and incidents edit

 
JetBlue Flight 292, an Airbus A320 (N536JB), makes an emergency landing at LAX.
  • January 21, 2001: Flight 88 from Ontario International Airport to New York JFK veered off runway 4L at JFK during landing.[229]
  • September 21, 2005: Flight 292 en route from Bob Hope Airport in Burbank to New York JFK performed an emergency landing at Los Angeles International Airport (pictured) following a failure of the nose landing gear during retraction when it turned 90 degrees. The plane landed after holding for about three hours to burn fuel and therefore lighten the aircraft. The aircraft came to a stop without incident on runway 25L, the second-longest runway at LAX. The only apparent damage to the plane upon landing was the destruction of the front wheels, which were ground down to almost semicircles, and the tires; the front landing strut held. No one sustained injuries.
  • August 26, 2010: Flight 262 from Long Beach Airport to Sacramento Airport blew four tires during landing and a fire broke out underneath the aircraft. All 84 people were evacuated from the aircraft, with 7 passengers sustaining injuries during the evacuation. The first officer had accidentally activated the parking brake before landing and cancelled the warning sent by the Electronic Centralized Aircraft Monitoring system.[230]
  • March 27, 2012: Flight 191 en route from New York JFK to McCarran International Airport in Las Vegas performed an emergency landing at Rick Husband Amarillo International Airport after the captain, Clayton Osbon, was locked out of the cockpit and subdued by passengers after he started acting erratically and ranting about terrorists. It is believed that Osbon suffered from an unspecified mental breakdown, and was treated by Northwest Texas Healthcare System. There were no fatalities.[231][232][233] This happened three years before Germanwings Flight 9525.
  • August 9, 2014: Flight 704 from Luis Muñoz Marín International Airport in San Juan to New York JFK aborted takeoff after one of the engines caught fire. All 186 passengers were evacuated from the aircraft. Two women received minor injuries during the evacuation.[234]
  • March 25, 2016: Flight 29 from Washington National Airport was on approach to Lynden Pindling International Airport in Nassau, Bahamas when the crew did not receive a nose gear down and locked indication. The pilots conducted a go-around in order to attempt to lower the gear. As the crew were unable to extend the gear, the plane performed a nose gear up landing on Runway 14. There were no injuries, and passengers disembarked onto the runway and were bussed to the terminal.[235]
  • August 11, 2016: Flight 429 from Logan International Airport in Boston to Los Angeles International Airport experienced severe turbulence over South Dakota and made an emergency landing at Rapid City Regional Airport. 27 people were injured and the aircraft sustained minor damage.[236]
  • October 20, 2020: On a JetBlue flight from Norman Manley International Airport to JFK, a man wearing a Burger King crown named Ryan Brewer[237] was handcuffed and escorted off the plane after screaming curse words and racial slurs and arguing with a flight attendant, claiming that a woman stole his seat and kneed him in the stomach. The incident escalated into a physical confrontation as several other passengers attempted to fight Brewer before he was removed from the plane. The flight was delayed by over an hour as a result. A JetBlue spokesperson declared in a statement that the airline has "zero tolerance for racism or harassment", and the man was stripped of his flight privileges with the airline.[238][239]
  • September 23, 2021: On a flight to San Juan Airport, a man attempted to enter the cockpit and choked a flight attendant. Some crew members were able to restrain him until the flight landed.[240]
  • January 22, 2022: Flight 1748 from Yampa Valley Airport in Hayden, Colorado to Fort Lauderdale International Airport in Florida experienced a tail strike during takeoff from runway 10, in an attempt to avoid a collision with a Beechcraft Super King Air 350 that was on approach to the opposite runway. The aircraft diverted to Denver International Airport and landed safely.[241]
  • April 20, 2022: An altercation took place on a flight from San Francisco International Airport to Fort Lauderdale International Airport between boxer Mike Tyson and another passenger resulting in Tyson punching the passenger involved.[242]
  • February 27, 2023: On a flight to Logan International Airport in Boston, Flight 206 nearly collided with Hop-A-Jet Flight 280, a chartered Learjet 60 that was taking off without ATC clearance on an intersecting runway that the JetBlue flight was landing on. Nobody was injured and the JetBlue flight made a successful go-around and landed, while the Learjet lifted off safely.[243]
  • October 30, 2023: On Flight 1401 from JFK to FLL, prior to takeoff, a passenger's lithium battery caught fire in his carry on backpack. The backpack owner suffered a few burns on his hands.[244][245]

See also edit

Further reading edit

  • Blue Streak by Barbara S. Peterson, Portfolio, 2004 (ISBN 1-59184-058-9).
  • Flying High by James Wynbrandt, John Wiley & Sons Inc., 2004 (ISBN 0-471-65544-9).

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November 13, 2023
jetblue, jetblue, airways, corporation, stylized, united, states, cost, airline, headquartered, long, island, city, neighborhood, york, city, borough, queens, also, maintains, corporate, offices, utah, florida, jetblue, airways, corporationiata, icao, callsign. JetBlue Airways Corporation stylized as jetBlue is a United States low cost airline headquartered in the Long Island City neighborhood of the New York City borough of Queens It also maintains corporate offices in Utah and Florida 3 1 JetBlue Airways CorporationIATA ICAO CallsignB6 JBU JETBLUEFoundedAugust 1998 25 years ago 1998 08 1 as NewAir Commenced operationsFebruary 11 2000 23 years ago 2000 02 11 1 AOC YENA176JFocus citiesBostonFort LauderdaleLos AngelesNew York JFKNew York LaGuardiaNewarkOrlandoSan JuanFrequent flyer programTrueBlueSubsidiariesJetBlue Travel ProductsJetBlue VenturesFleet size285Destinations114 2 Traded asNasdaq JBLUDJTA componentS amp P 600 componentISINUS4771431016HeadquartersBrewster BuildingLong Island City New York City U S Key peopleRobin Hayes CEO Joanna Geraghty President amp COO Peter Boneparth Chairman FounderDavid NeelemanRevenueUS 6 04 billion 2021 1 Operating incomeUS 80 million 2021 1 Net incomeUS 182 million 2021 1 Total assetsUS 13 64 billion 2021 1 Total equityUS 3 85 billion 2021 1 Employees22 000 2021 1 Websitejetblue wbr comJetBlue operates over 1 000 flights daily and serves 100 domestic and international network destinations in the United States Canada Mexico the Caribbean Central America South America and Europe 4 5 JetBlue has codeshare agreements with member airlines of Oneworld SkyTeam and Star Alliance Contents 1 History 1 1 1998 2000 founding 1 2 2000s 1 3 2010s 1 4 2020s 2 Corporate affairs 2 1 Business trends 2 2 Headquarters and offices 2 3 Leadership 2 3 1 Former chairmen 2 3 2 Former chief executives 2 4 Business model 2 5 Marketing strategy 2 6 Subsidiaries and investments 2 6 1 JetBlue Ventures 2 6 2 JetBlue Travel Products 2 6 3 LiveTV 2 6 4 JSX 2 6 5 TWA Flight Center Hotel 2 6 6 Universal Hydrogen 2 6 7 Spirit Airlines 3 Destinations 3 1 Codeshare agreements 4 Fleet 4 1 Fleet development 5 Services 5 1 Seating 5 1 1 Mint 5 2 In flight entertainment 5 3 Frequent flyer program 6 Accidents and incidents 7 See also 8 Further reading 9 References 10 External linksHistory edit1998 2000 founding edit JetBlue was incorporated in Delaware in August 1998 1 with its headquarters in Forest Hills Queens David Neeleman founded the company in August 1999 under the name NewAir 6 JetBlue started by following Southwest s approach of offering low cost travel but sought to distinguish itself by its amenities such as in flight entertainment TV at every seat and Sirius XM satellite radio JetBlue sought to primarily use the Airbus A320 family to ease maintenance a similar approach Southwest takes with the Boeing 737 7 In September 1999 the airline was awarded 75 initial take off landing slots at John F Kennedy International Airport and received its USDOT CPCN authorization in February 2000 It commenced operations on February 11 2000 with services to Buffalo and Fort Lauderdale 8 JetBlue s founders had set out to call the airline Taxi and therefore have a yellow livery to associate the airline with New York The idea was dropped after threats from investor JP Morgan to pull its share 40 million of the total 128 million of the airline s initial funding unless the name was changed 9 2000s edit JetBlue was one of only a few U S airlines that made a profit during the sharp downturn in airline travel following the September 11 attacks 10 The company s planned initial public offering was put on hold due to the attacks and subsequent downturn The IPO took place in April 2002 11 The airline sector responded to JetBlue and Southwest s market presence by starting mini rival carriers Delta Air Lines started Song and United Airlines launched another rival called Ted Song has since been disbanded and was reabsorbed by Delta Air Lines and Ted reabsorbed by United 12 nbsp JetBlue Founder David Neeleman in 2006In October 2005 JetBlue s quarterly profit had plunged from US 8 1 million to 2 7 million largely due to rising fuel costs Operational issues fuel prices and low fares JetBlue s hallmark were bringing its financial performance down In addition with higher costs related to the airline s numerous amenities JetBlue was becoming less competitive citation needed For many years analysts had predicted that JetBlue s growth rate would become unsustainable Despite this the airline continued to add planes and routes to the fleet at a brisk pace In addition in 2006 the IAM International Association of Machinists attempted to unionize JetBlue s ramp service workers in a move that was described by JetBlue s COO Dave Barger as pretty hypocritical as the IAM opposed JetBlue s creation when it was founded as New Air in 1998 The union organizing petition was dismissed by the National Mediation Board because fewer than 35 percent of eligible employees supported an election citation needed JetBlue experienced its first ever quarterly loss during the fourth quarter of 2005 when the airline lost 42 4 million enough to make them unprofitable for the entire year of 2005 The loss was the airline s first since going public in 2002 In addition to that JetBlue forecasted a loss for 2006 citing high fuel prices operating inefficiency and fleet costs During the first quarter report CEO David Neeleman President Dave Barger and then CFO John Owen released JetBlue s Return to Profitability RTP plan stating in detail how they would curtail costs and improve revenue to regain profitability The plan called for 50 million in annual cost cuts and a push to boost revenue by 30 million In October 2006 JetBlue announced a net loss of 500 000 for Quarter 3 and a plan to regain that loss by deferring some of their E190 deliveries and by selling five of their A320s citation needed In December 2006 JetBlue as part of their RTP plan removed a row of seats from their A320s to lighten the aircraft by 904 lb 410 kg and reduce the cabin crew size from four to three per FAA regulation requiring one flight attendant per 50 seats thus offsetting the lost revenue from the removal of seats and further lightening the aircraft resulting in less fuel burned 13 In January 2007 JetBlue returned to profitability with a fourth quarter profit in 2006 reversing a quarterly loss in the year earlier period As part of the RTP plan 2006 s full year loss was 1 million compared to 2005 s full year loss of 20 million JetBlue was one of the few major airlines to post a profit in that quarter citation needed While its financial performance started showing signs of improvement in February 2007 JetBlue faced a crisis when the blizzard of 2007 hit the Northeast and Midwest throwing the airline s operations into chaos Because JetBlue followed the practice of never cancelling flights it desisted from calling flights off even when the ice storm hit and the airline was forced to keep several planes on the ground Because of this passengers were kept waiting at the airports for their flights to take off In some cases passengers who had already boarded their planes were kept waiting on the apron for several hours and were not allowed to disembark However after all this the airline was eventually forced to cancel most of its flights because of prevailing weather conditions 14 This reportedly cost JetBlue 30 million 15 nbsp David Barger after a presentation in October 2010Following the February 2007 incident in which the airline was forced to cancel nearly 1 700 flights due to winter storms JetBlue s board of directors replaced founder and chief executive officer David Neeleman with Dave Barger 16 He had politicked the board while Neeleman was busy publicly apologizing Barger s ascendancy caused widespread demoralization in the ranks 17 He became JetBlue s new chief executive officer on May 10 2007 18 Neeleman the company s founder and largest individual investor became a nonexecutive chairman as a result of the change 19 In 2007 JetBlue was also facing reliability problems with its Embraer 190 fleet For a couple of months JetBlue contracted ExpressJet to operate four Embraer 145 regional jets on behalf of JetBlue While this was going on two E 190 aircraft at a time were sent to an Embraer maintenance facility in Nashville Tennessee 20 ExpressJet operated routes between Boston Logan and Buffalo New York and Washington Dulles and between New York JFK and Columbus Ohio has terminated and Richmond Virginia 21 In July 2007 the airline partnered with 20th Century Fox s film The Simpsons Movie to become the Official Airline of Springfield 22 In addition a contest was held in which the grand prize would be a trip on JetBlue to Los Angeles to attend the premiere of the film The airline s website was also redecorated with characters and their favorite JetBlue destinations and the company was taken over by the show film s businessman villain Montgomery Burns 23 In August 2007 the airline added exclusive content from The New York Times in the form of an in flight video magazine conducted by Times journalists and content from NYTimes com 24 On November 8 2007 JetBlue appointed Ed Barnes as interim CFO following the resignation of former CFO John Harvey 25 On December 13 2007 JetBlue and Germany based Lufthansa announced JetBlue s intent to sell 19 of JetBlue to Lufthansa pending approval from US regulators Following the acquisition Lufthansa stated they planned to seek operational cooperation with JetBlue 26 Lufthansa planned to offer connections to JetBlue flights in Boston New York JFK and Orlando International Airport no longer a connection 27 After making a codeshare agreement with Lufthansa that went into effect in 2010 JetBlue transitioned to the Sabre reservation system used by Lufthansa 28 enabling the airlines to sell tickets on each other s flights transfer luggage and passengers between the two carriers and combine frequent flyer programs 29 By making use of JetBlue s North America routes as a feeder network the agreement put Lufthansa in a position to operate quasi hubs in New York JFK and Boston Logan In the March edition of Airways Magazine it was announced that once JetBlue partnered with Yahoo and with BlackBerry producer Research in Motion that the airline would offer free limited Wi Fi capabilities on a single aircraft N651JB an Airbus A320 232 dubbed BetaBlue People could access e mail with a Wi Fi capable Blackberry or use Yahoo s e mail and instant messaging with a Wi Fi capable laptop while in flight over the US LiveTV in Melbourne Florida created and operated the BetaBlue prototype The BetaBlue system utilized the bandwidth and infrastructure of defunct Airfone 30 In 2008 JetBlue partnered with Irish flag carrier Aer Lingus to allow passengers to switch between airlines on a single ticket for flights with connections in either New York JFK or Boston Unlike traditional codeshare agreements the partnership did not allow the airlines to directly sell seats on each other s flights Therefore customers initiated the purchase on one airline s website and then were transferred to the other airline s website to complete the transaction 31 32 On March 19 2008 JetBlue added Orlando Florida as a gateway focus city to international destinations in the Caribbean Mexico and South America New international routes from Orlando International Airport include Cancun Mexico Bridgetown Barbados Bogota Colombia Nassau Bahamas San Jose Costa Rica and Santo Domingo Dominican Republic In conjunction with the addition of new routes the airline continued significant expansion of operations at Orlando International Airport including a 292 room lodge that houses trainees attending the existing JetBlue University training facility which opened in 2015 33 On May 21 2008 JetBlue named Joel Peterson chairman and Frank Sica vice chairman of its board of directors replacing David Neeleman who stepped down as CEO in 2007 34 35 On August 4 2008 the Associated Press reported that JetBlue would replace their recycled pillows and blankets with an eco friendly pillow and blanket package that passengers would have to purchase for use This decision was in a series of moves designed to increase revenue JetBlue told the Associated Press that it expected to collect 40 million from passengers selecting seats with extra legroom and 20 million from passengers paying 15 to check a second bag In September 2008 JetBlue began charging passengers 10 30 for an extended leg room seat depending on the length of the flight 36 37 In September 2008 JetBlue began operating Republican vice presidential candidate Sarah Palin s campaign aircraft an E190 38 39 nbsp The entry hall of Terminal 5 at John F Kennedy International AirportOn October 22 2008 JetBlue opened its new primary hub at John F Kennedy International Airport JFK Terminal 5 or simply T5 costing approximately 800 million to create 40 The first flight arrived from Bob Hope Airport B6 358 at 5 06am followed by arrivals from Oakland International Airport and Long Beach Airport respectively 41 42 The new T5 replaced JetBlue s old hub at JFK Terminal 6 The last flight to operate out of T6 was a departure to Rafael Hernandez Airport in Aguadilla Puerto Rico departing at 11 59pm In 2009 JetBlue announced that it was looking for a new headquarters location and was considering moving either within the New York City metropolitan area or to the Orlando Florida area 43 In April 2009 Helen Marshall the president of the Borough of Queens said that the City of New York was trying to keep JetBlue in the city 44 On October 13 2009 the airline unveiled a modification to its livery in commemoration of the upcoming tenth anniversary of the airline in February 2010 Besides a new tail design the revised livery includes larger billboard titles extending down over the passenger windows at the front of the aircraft The logo word jetBlue was no longer silver and blue but a dark navy blue 45 2010s edit nbsp A JetBlue Embraer 190 at Westchester County Airport nbsp A JetBlue Airbus A320 taxis at Portland International Jetport in Portland Maine In 2010 JetBlue entered into interline booking agreements with South African Airways 46 and American Airlines 47 to facilitate luggage transfers between airlines for passengers with connecting flights on a different carrier The agreement with American included JetBlue s 18 destinations not served by American and American s 12 international flights out of New York JFK and Boston Logan In addition American gave JetBlue 8 round trips slots out of Washington National in D C and 2 out of Westchester New York In return JetBlue gave American 6 round trips out of New York JFK The agreement with American Airlines has since ended according to JetBlue s website 48 In January 2010 the CEO of JetBlue Dave Barger and Governor of Florida Charlie Crist met in Tallahassee Florida to discuss a possible move of the airlines headquarters to Orlando 49 On March 22 2010 JetBlue announced it headquarters would remain in the New York City area in Long Island City 50 because of the airline s historical links to the city the cost of staff relocations the airline s desire to retain access to financial markets and because Aer Lingus and Lufthansa JetBlue s marketing partners fly into JFK Airport 51 JetBlue planned to combine its Forest Hills and Darien Connecticut offices together about 1 000 employees into about 200 000 square feet 19 000 m2 in the Brewster Building by mid 2012 52 On March 22 2010 JetBlue turned down incentives from the City of Orlando and announced its headquarters would keep its Forest Hills office 53 54 55 56 start leasing and using a new office in the Brewster Building in Long Island City New York 57 58 in Queens Plaza in Long Island City 56 move its headquarters there in mid 2012 59 and start a joint branding deal with New York State using the iconic I Love NY logo 56 On October 18 2011 CFO Ed Barnes resigned effective immediately The company s treasurer Mark Powers was appointed interim CFO until a replacement for Barnes could be found 60 In 2011 JetBlue made interline agreements with Virgin Atlantic and Jet Airways both of which have since been terminated 61 62 On June 13 2012 JetBlue ranked Highest in Customer Satisfaction Among Low Cost Carriers in North America by J D Power and Associates for the eighth year in a row 63 nbsp JetBlue launched its Mint premium cabin service in 2013 with new Airbus A321 aircraftIn October 2013 JetBlue introduced Mint a premium cabin service on transcontinental and select Caribbean flights The service began in 2014 using the Airbus A321 231 aircraft ordered by JetBlue These planes are outfitted with winglets as well as with lie flat seats and moveable partitions that can create small suites on the airplane 64 Called Mint by JetBlue these planes are configured with 16 business class seats and 143 economy seats instead of an all economy configuration of 190 seats 65 On April 22 2014 JetBlue s pilots voted to unionize for the first time since the airline was founded with 71 casting ballots in favor of joining the ALPA 66 On September 18 2014 Dave Barger announced his resignation from the company effective February 16 2015 following several reports that investors and the board were unhappy with his performance 67 68 He was replaced on the board and as CEO by Robin Hayes 69 During the last few days of June and the first few days of July 2015 JetBlue began charging for bags in certain booking classes leaving Southwest Airlines the only major U S carrier to not charge for bags For the classes in which bag check fees were charged generally the lowest class of fares offered JetBlue offered three classes of fares the cost was 20 for the first bag and 35 for the second which was the lowest in the United States besides Frontier Airlines with similar prices 70 On May 6 2015 JetBlue was one of the first airlines to be granted a license to commence charter flights to Cuba with flights departing from New York City 71 The weekly charter service began on July 3 2015 with 150 seat Airbus A320s 72 73 In July 2016 JetBlue announced commercial flights from the United States to Cuba would commence in late August 74 75 On August 31 2016 JetBlue Flight 387 from Fort Lauderdale Hollywood International Airport to Abel Santamaria Airport in Santa Clara became the first scheduled commercial flight between the United States and Cuba in 55 years 76 Only charter flights were allowed under previous rules which required that passengers had to arrive more than four hours before the scheduled departure and often endure long lines for documentation checks late flight arrivals and pay high baggage fees 77 In 2016 JetBlue had bid for but was unsuccessful in acquiring Virgin America which was instead acquired by Alaska Air Group 78 In November 2016 JetBlue painted one of their Airbus A320 aircraft N763JB in a 1960s retrojet livery dubbed What s Old is Blue Again The livery s maiden flight was on Friday from New York JFK to Palm Springs 79 In July 2017 JetBlue announced it was taking qualifications to develop a terminal at JFK that would not only occupy terminal 5 but also the space of terminals 6 and 7 80 In April 2018 JetBlue announced their return to Ontario International Airport in southern California after ten years as well as new service to Steamboat Springs in Colorado and Bozeman in Montana 5 In April 2019 JetBlue announced that it would launch transatlantic flights to London from Boston and New York The airline added that it would be converting 13 orders for the A321neo into the longer range Airbus A321LR to serve the new routes 81 On May 1 2019 JetBlue named Michael Stromer Chief Product Officer Technology Mr Stromer was selected to lead the design and execution of the digital commerce web and mobile applications that support revenue initiatives technology for airport customer support reservations system operations technical operations flight and inflight teams as well as back office products 82 On May 29 2019 JetBlue and Southwest Airlines ranked Highest in Customer Satisfaction Among Low Cost Carriers in a tie by J D Power in the North America Airline Satisfaction Study 83 84 On October 18 2019 JetBlue and Norwegian Air Shuttle announced plans for an interline agreement that would permit sales of jointly issued tickets which if approved between the two airlines would come into effect during 2020 The partnership was to take advantage of each airline having substantial pre existing presence at New York JFK Boston and Fort Lauderdale airports 85 2020s edit In January 2020 JetBlue announced its intentions to start becoming carbon neutral on all domestic flights 86 87 In February 2020 Joel Peterson announced his intention to retire from the airline s board of directors at the end of his current term and was subsequently succeeded by Peter Boneparth in May 2020 88 Peterson had been part of the airline s board of directors since 1999 and served as chairman since 2008 88 nbsp An airborne JetBlue Embraer 190JetBlue made changes to its operations due to the COVID 19 pandemic and its associated impacts on aviation This included the reduction of passenger capacity by blocking middle seats on its Airbus A320 and A321 aircraft and aisle seats on the Embraer 190 89 As a result of the economic effects caused by the pandemic the company launched voluntary separation and extended time off programs By August 2020 JetBlue along with Southwest Airlines implemented strict policies for the wearing of facial masks the policies of which would additionally not allow for medical exemptions as part of its procedures during the COVID 19 pandemic 90 The airline also announced that it would also continue to block middle seats through at least mid October 91 In June 2020 the airline announced several new routes across its network including point to point routes between the northeastern United States and Florida and new transcontinental routes from Newark Liberty International Airport 92 Along with the impact of the COVID 19 pandemic on aviation the airline announced that over 60 of its employees were interested in taking early retirement or long term leave from the firm 93 In July 2020 American Airlines joined the airline in a strategic partnership called the Northeast Alliance which allowed the two carriers to share passengers and revenue and coordinate schedules for flights to and from New York s three major airports and Boston 94 95 96 Along with its announcement of its partnership with American Airlines the airline announced the imminent closure of its base at Long Beach Airport and transfer of the base s operations to Los Angeles International Airport from October 6 2020 97 While the deal with American had the blessing of the Trump administration the Department of Justice DOJ under President Biden along with six states and the District of Columbia initiated an antitrust lawsuit in 2022 98 On May 19 2023 the court ruled in favor of the DOJ holding that the JetBlue American partnership was anticompetitive and ordering it to be unwound 99 100 Despite American announcing it would appeal JetBlue said it would follow the judge s order and terminate their three year alliance JetBlue said ending the alliance would render entirely moot the DOJ s objections that led to its separate lawsuit to block JetBlue s proposed merger with Spirit Airlines which would be the largest in the U S airline industry since 2013 101 102 American said it respected JetBlue s decision to focus on its other antitrust and regulatory challenges but still planned to proceed with its appeal 103 Experts have said abandoning the partnership with American may only marginally help JetBlue when the Spirit case goes to trial in October 2023 101 104 On February 1 2021 JetBlue introduced its new Mint product called Mint Suite which was to be configured on its entire Airbus A321LR fleet for its future transatlantic flights to London and on some of its A321neo aircraft for select flights initially to Los Angeles 105 106 On April 21 2021 JetBlue announced that the airline would be expanding into Canada announcing new routes between Vancouver and both New York City and Boston 107 On April 26 2021 JetBlue held its inaugural Airbus A220 300 flight which flew from Boston Logan International Airport to Tampa International Airport 108 On May 19 2021 JetBlue confirmed the start dates and destination airports for its planned flights to London and by extension its first flights to Europe The airline announced that it would operate services from New York JFK to both London Heathrow and Gatwick airports and that the services would launch on August 11 and September 29 2021 respectively 109 110 111 In turn the airline s planned flights between London and Boston were postponed to 2022 111 In May 2022 JetBlue s offer for Spirit Airlines made in response to an offer from Frontier Airlines was rejected citing an unacceptable level of closing risk even with an enhanced offer 112 113 114 115 Later that month JetBlue announced its intentions to execute a hostile takeover of Spirit 116 117 On July 28 JetBlue announced it had reached an agreement to purchase Spirit Airlines for 3 8 billion 118 119 The U S Department of Justice s Antitrust Division has sought to block the deal taking JetBlue to court over the sale 120 In legal filings the Justice Department claims that the merger will result in higher fares fewer seats and harm millions of consumers 121 122 In September 2022 JetBlue s venture subsidiary relaunched with a new name JetBlue Ventures 123 In November 2022 JetBlue confirmed plans to fly from New York JFK to Paris CDG starting in summer 2023 It said it then plans to add service from Boston Logan after 124 In April 2023 JetBlue continued its international expansion announcing that it would add Amsterdam to its list of international destinations with a new route from John F Kennedy International Airport to Amsterdam Airport Schiphol in late summer 2023 Robin Hayes JetBlue CEO said that the New York to Amsterdam route is long overdue for some competition 125 In October 2023 JetBlue announced it would add flights from both Boston and New York JFK to Dublin Ireland and New York JFK to Edinburgh Scotland in 2024 Service from Boston to Amsterdam would also begin that year 126 The announcement will bring JetBlue s list of transatlantic destinations to six citation needed The Spirit case went to trial on October 31 2023 127 JetBlue argued that if it acquired Spirit and thus grew its fleet by 70 it would be more able to compete with the Big Four airlines The Justice Department argued that an independent Spirit fills a role for price conscious consumers that needs to be protected JetBlue said the vacuum Spirit would leave in the market would be filled by growth from other budget carriers The Justice Department said that was unlikely because the limits to growth that airlines face such as shortages of planes and pilots affect all airlines including the discount carriers 128 Corporate affairs editBusiness trends edit The key trends for JetBlue over recent years are as of the financial year ending 31 December 2015 2016 2017 2018 2019 2020 2021 2022Net income US m 677 759 1 147 189 569 1 354 182 362Number of employees 129 16 862 18 406 19 978 20 892 21 569 20 742 19 466 20 901Number of passengers m 35 1 38 3 40 0 42 1 42 7 14 3 30 1 39 6Average fare US 167 166 168 175 182 191 186 217Load factor 84 7 85 1 84 3 84 8 84 0 56 9 76 0 81 5Fleet size 215 227 243 253 259 267 282 290References 130 131 132 133 134 135 136 137 Headquarters and offices edit nbsp JetBlue s current headquarters at the Brewster Building at 27 01 Queens Plaza North nbsp JetBlue s former headquarters at 80 02 Kew Gardens Road nbsp JetBlue s former headquarters at 118 35 Queens BoulevardJetBlue s headquarters are in the Brewster Building in Long Island City New York 57 58 JetBlue previously had its headquarters at 80 02 Kew Gardens Road 138 and then in the Forest Hills Tower both in Forest Hills Queens New York City 139 138 6 miles 9 7 km from the current office in Long Island City 140 JetBlue also maintains field offices in Salt Lake City and in Orlando which is on the property of Orlando International Airport and occupies the airline s training academy 141 142 Leadership edit JetBlue s current leadership team is as follows Chairman Peter Boneparth since May 2020 Chief Executive Officer and President Robin Hayes since February 2015 Former chairmen edit David Neeleman 1998 2008 Joel Peterson 2008 2020 Former chief executives edit David Neeleman 1998 2007 David Barger 2007 2015 Business model edit JetBlue operates with most of the features of a low cost carrier LCC for example and as referred to in their Annual Report 143 a fleet of new and efficient aircraft of mainly one model high aircraft utilization point to point routes with several aircraft bases relatively low distribution costs and without membership of a major airline alliance However in JetBlue s business model the airline offers more than one class of cabin provides free in flight entertainment and refreshments and maintains codeshare agreements with several other airlines Marketing strategy edit JetBlue s first major advertising campaign incorporated phrases like Unbelievable and We like you too Full page newspaper advertisements boasted low fares new aircraft leather seats spacious legroom and a customer service oriented staff committed to bringing humanity back to air travel 144 JetBlue became the first airline to offer all passengers personalized in flight entertainment In April 2000 flat screen monitors installed in every seatback allowed customers live access to over 20 DirecTV channels at no additional cost 145 As JetBlue gained market share they found a position where they competed with other low cost carriers as well as major carriers Amenities such as their live in flight television free and unlimited snack offerings comfortable legroom and unique promotions fostered an image of impeccable customer service that rivaled the major airlines while competitive low fares made them a threat to low cost no frills carriers as well 146 Subsidiaries and investments edit JetBlue Ventures edit Further information Carbon capture and utilization Carbon footprint Electrochemical reduction of carbon dioxide and Heterogeneous catalysis JetBlue Ventures 147 is the airlines venture capital subsidiary It was established in February 2016 as JetBlue Technology Ventures JTV 148 The subsidiary s primary objective is to invests in and partners with early stage startups in the travel hospitality and transportation space with a mission is to improve the end to end experience of travelers everywhere As of November 2018 update JTV has invested in 21 startups including hybrid planes 149 machine learning algorithms 150 and ground transportation 151 Investments range in size from 250 000 to 1 million 152 JetBlue Technology Ventures along with Toyota Ventures and Parley for the Oceans is among the corporate investors that have invested 40 million in the Air Company a carbon negative vodka distiller and perfume and hand sanitizer manufacturer that uses heterogeneous catalysis to convert captured carbon into ethanol 153 JetBlue Travel Products edit JetBlue Travel Products a subsidiary created in 2018 consists of the JetBlue Vacations brand and other non air travel products including travel insurance cruises car rentals and more 154 In May 2018 JetBlue Travel Products moved to Florida with JetBlue Vacations as its top travel product 155 LiveTV edit Main article LiveTV LiveTV was a wholly owned subsidiary of JetBlue since 2002 The LiveTV subsidiary provided seat back entertainment systems with Live Satellite Television and Live Satellite Radio to airlines including JetBlue The subsidiary was sold to Thales for nearly 400 million in June 2014 156 JSX edit Main article JSX airline On October 25 2016 the airline JSX then branded as JetSuiteX announced that JetBlue had made a minority equity investment in the airline Part of the agreement also gave JetBlue a seat on JetSuite s board of directors Reasons for the investment was outlined by CEO Robin Hayes stating Our investment in JetSuite makes sense as we continue to execute on our west coast plan and invest in innovative ideas that reflect the disruptive spirit of JetBlue 157 In JetBlue s first quarter 2018 investor call JetBlue s CFO Steven Priest confirmed the airline held about 10 of JetSuiteX 158 The airline was rebranded from JetSuiteX to JSX in August 2019 159 TWA Flight Center Hotel edit Main articles TWA Flight Center and TWA Hotel The TWA Hotel is the TWA Flight Center structure at JFK airport that was rebuilt into 505 room hotel The hotel preserves the Eero Saarinen TWA head house while replacing the structures on either side of the head house Situated in front of JetBlue s JFK terminal JetBlue has 5 10 ownership of the hotel 160 148 The hotel is an effective replacement for the Ramada Plaza JFK Hotel on the north end of the airport grounds in Building 144 which closed in 2009 161 Universal Hydrogen edit In 2021 JetBlue became the first airline to invest in practical hydrogen powered flight through its partnership with Universal Hydrogen a company working on retrofitting current aircraft with tools to allow them to fly on hydrogen power The company focuses on distributing fuel through modular capsules transported on the existing intermodal freight network offsetting the need to retrofit airports with their own hydrogen fuel farms JetBlue s initial investment helped Universal Hydrogen accelerate development and production of its regional aircraft conversion kits 162 163 Universal Hydrogen began its initial rounds of testing in 2022 with an ATR 72 164 165 166 Spirit Airlines edit Main article Spirit Airlines In May 2022 JetBlue s offer for Spirit Airlines made in response to an offer from Frontier was rejected citing an an unacceptable level of closing risk even with an enhanced offer 112 113 114 115 Later that month JetBlue announced its intentions to execute a hostile takeover of Spirit 116 117 The company followed through on this announcement by offering 30 per share in an all cash fully financed deal lower than the original 33 per share offer although the earlier offer would still be on the table if Spirit were to negotiate 167 168 169 JetBlue s bid was initially rejected by Spirit s board 170 but on July 27 2022 Spirit announced that its shareholders would reject Frontier s offer in favor of a deal with JetBlue 171 On July 28 JetBlue announced it had reached an agreement to purchase Spirit Airlines for 3 8 billion 119 Destinations editMain article List of JetBlue destinations As of November 2021 update JetBlue Airways flies to 104 destinations in the Americas with most of them in the United States and the Caribbean a smaller selection of destinations in parts of Central and South America and four destinations in Europe 172 Codeshare agreements edit JetBlue has entered into a number of codeshare agreements with other airlines meaning airlines agree to share certain flights which both airlines market and publish on their own flight schedules under their respective airline designators and flight numbers JetBlue codeshares with the following airlines 173 Aer Lingus Air Serbia Azul Brazilian Airlines Cape Air El Al Etihad Airways 174 JSX 175 Hawaiian Airlines Icelandair LOT Polish Airlines 176 Porter Airlines Seaborne Airlines Silver Airways Singapore Airlines South African Airways Qatar Airways 177 Royal Air Maroc Turkish Airlines 178 Fleet edit nbsp JetBlue Airbus A220 300 nbsp JetBlue Airbus A320 200 nbsp JetBlue Airbus A321neo nbsp JetBlue Embraer 190As of September 2023 update JetBlue operates the following aircraft 179 180 JetBlue fleet Aircraft In service Orders Passengers NotesJ Y Y Total RefsAirbus A220 300 18 82 181 25 115 140 182 Replacing Embraer 190 and older Airbus A320 183 Airbus A320 200 129 42 108 150 184 Older aircraft to be retired and replaced by Airbus A220 300 185 Refurbished Cabin with 162 seats 186 120 162 187 Airbus A321 200 63 16 41 102 159 188 Equipped with Mint configuration 189 42 158 200 190 Airbus A321LR 7 6 191 24 24 90 138 192 Used on transatlantic flights 193 Airbus A321neo 21 38 181 16 42 102 160 194 Equipped with Mint Suite configuration 195 158 200 190 105 Airbus A321XLR 13 196 TBA Deliveries from 2024 197 To be used on long haul transatlantic flights 198 Embraer 190 41 16 84 100 199 Launch customer 200 To be retired by mid 2025 and replaced by Airbus A220 300 201 202 Total 286 139Fleet development edit Since 2011 JetBlue has made multiple order and order differentials At first the airline intended to revamp it fleet with the introduction of 40 Airbus A320neo The airline has made multiple changes to its order books with ordering multiple Airbus A321 aircraft and later converting almost all of its A320neo orders for the Airbus A321neo 203 204 205 From 2018 and 2019 the airline made multiple changes to its fleet plans with the airline intending to replace all of its aging Embraer 190 aircraft with the Airbus A220 300 And later modifying its Airbus A321neo orders to introduce the Airbus A321XLR aircraft to its fleet 206 207 In 2020 JetBlue welcomed its first Airbus A220 and in 2021 the A321LR was added to the fleet 208 209 210 The airline expects to welcome the Airbus A321XLR aircraft to its fleet in 2024 197 JetBlue is also expected to take possession of aircraft belonging to Spirit Airlines following their planned merger 211 Services editSeating edit nbsp The Core cabin in a JetBlue A220On most of its aircraft JetBlue offers a single cabin experience called Core However the airline differentiates a select number of rows with 7 extra inches of legroom referred to as Even More Space seats 212 The Core cabin includes leather seats complimentary Wi Fi complimentary entertainment screens with DirecTV Sirius XM Radio and movies as well as complimentary snacks and non alcoholic drinks 213 214 The airline revamped the Core seats in 2014 with the launch of the Airbus A321 215 The revamped Core seats started to appear on the airline s A320 aircraft in 2018 with further modifications in 2019 216 This seat design carried over to JetBlue s Airbus A220 aircraft upon launch 217 JetBlue s E190s are not expected to undergo retrofitting due to the airline s plan to phase the aircraft out of service by 2026 218 Mint edit Main article JetBlue MintIn 2014 the airline introduced its version of a business class cabin called Mint 219 The service was originally available only on transcontinental domestic routes on select Airbus A321s starting in 2014 The seat design includes fully lie flat seats some of which have sliding panels for more privacy Mint was later expanded to select Caribbean routes and in 2021 an upgraded version of the service and seating was announced 220 In flight entertainment edit JetBlue s in flight entertainment options consist of gate to gate Fly Fi internet access over 100 channels of DIRECTV Sirius XM Radio and movies and on the Airbus A321 and newer retrofitted Airbus A320 aircraft a 15 inch interactive video screen which is not available on the rest of the fleet JetBlue s partnership with Amazon lets customers watch Amazon Prime videos by connecting to Wi Fi and downloading the Amazon Video app on their mobile phone or tablet 221 The in flight WiFi under the Fly Fi network is complimentary on all flights at speeds of 12 15 megabits per second 222 Frequent flyer program edit Main article TrueBlue JetBlue s frequent flyer program is called TrueBlue Under the original TrueBlue program flights were worth two four or six points based on distance of the flights and double points were awarded for flights booked online 223 In September 2009 JetBlue made changes to its TrueBlue program 224 In the new program members receive three points for every dollar spent toward a flight excluding taxes and fees plus an additional three points for every dollar spent on a flight if booked online directly on the JetBlue com website Additional points are awarded if the member uses the Barclay s issued JetBlue Mastercard credit card to purchase the flight The price of flights in points depend on the fare of the flight in U S dollars The new program launched on November 9 2009 225 226 In June 2013 JetBlue announced that TrueBlue points will never expire for any reason 227 228 Accidents and incidents edit nbsp JetBlue Flight 292 an Airbus A320 N536JB makes an emergency landing at LAX January 21 2001 Flight 88 from Ontario International Airport to New York JFK veered off runway 4L at JFK during landing 229 September 21 2005 Flight 292 en route from Bob Hope Airport in Burbank to New York JFK performed an emergency landing at Los Angeles International Airport pictured following a failure of the nose landing gear during retraction when it turned 90 degrees The plane landed after holding for about three hours to burn fuel and therefore lighten the aircraft The aircraft came to a stop without incident on runway 25L the second longest runway at LAX The only apparent damage to the plane upon landing was the destruction of the front wheels which were ground down to almost semicircles and the tires the front landing strut held No one sustained injuries August 26 2010 Flight 262 from Long Beach Airport to Sacramento Airport blew four tires during landing and a fire broke out underneath the aircraft All 84 people were evacuated from the aircraft with 7 passengers sustaining injuries during the evacuation The first officer had accidentally activated the parking brake before landing and cancelled the warning sent by the Electronic Centralized Aircraft Monitoring system 230 March 27 2012 Flight 191 en route from New York JFK to McCarran International Airport in Las Vegas performed an emergency landing at Rick Husband Amarillo International Airport after the captain Clayton Osbon was locked out of the cockpit and subdued by passengers after he started acting erratically and ranting about terrorists It is believed that Osbon suffered from an unspecified mental breakdown and was treated by Northwest Texas Healthcare System There were no fatalities 231 232 233 This happened three years before Germanwings Flight 9525 August 9 2014 Flight 704 from Luis Munoz Marin International Airport in San Juan to New York JFK aborted takeoff after one of the engines caught fire All 186 passengers were evacuated from the aircraft Two women received minor injuries during the evacuation 234 March 25 2016 Flight 29 from Washington National Airport was on approach to Lynden Pindling International Airport in Nassau Bahamas when the crew did not receive a nose gear down and locked indication The pilots conducted a go around in order to attempt to lower the gear As the crew were unable to extend the gear the plane performed a nose gear up landing on Runway 14 There were no injuries and passengers disembarked onto the runway and were bussed to the terminal 235 August 11 2016 Flight 429 from Logan International Airport in Boston to Los Angeles International Airport experienced severe turbulence over South Dakota and made an emergency landing at Rapid City Regional Airport 27 people were injured and the aircraft sustained minor damage 236 October 20 2020 On a JetBlue flight from Norman Manley International Airport to JFK a man wearing a Burger King crown named Ryan Brewer 237 was handcuffed and escorted off the plane after screaming curse words and racial slurs and arguing with a flight attendant claiming that a woman stole his seat and kneed him in the stomach The incident escalated into a physical confrontation as several other passengers attempted to fight Brewer before he was removed from the plane The flight was delayed by over an hour as a result A JetBlue spokesperson declared in a statement that the airline has zero tolerance for racism or harassment and the man was stripped of his flight privileges with the airline 238 239 September 23 2021 On a flight to San Juan Airport a man attempted to enter the cockpit and choked a flight attendant Some crew members were able to restrain him until the flight landed 240 January 22 2022 Flight 1748 from Yampa Valley Airport in Hayden Colorado to Fort Lauderdale International Airport in Florida experienced a tail strike during takeoff from runway 10 in an attempt to avoid a collision with a Beechcraft Super King Air 350 that was on approach to the opposite runway The aircraft diverted to Denver International Airport and landed safely 241 April 20 2022 An altercation took place on a flight from San Francisco International Airport to Fort Lauderdale International Airport between boxer Mike Tyson and another passenger resulting in Tyson punching the passenger involved 242 February 27 2023 On a flight to Logan International Airport in Boston Flight 206 nearly collided with Hop A Jet Flight 280 a chartered Learjet 60 that was taking off without ATC clearance on an intersecting runway that the JetBlue flight was landing on Nobody was injured and the JetBlue flight made a successful go around and landed while the Learjet lifted off safely 243 October 30 2023 On Flight 1401 from JFK to FLL prior to takeoff a passenger s lithium battery caught fire in his carry on backpack The backpack owner suffered a few burns on his hands 244 245 See also editAviation in the United States Spirit AirlinesFurther reading editBlue Streak by Barbara S Peterson Portfolio 2004 ISBN 1 59184 058 9 Flying High by James Wynbrandt John Wiley amp Sons Inc 2004 ISBN 0 471 65544 9 References edit a b c d e f g h i j 2021 Form 10 K JetBlue Airways Corporation United States Securities and Exchange Commission February 22 2022 JetBlue Airways on ch aviation ch aviation Retrieved November 9 2023 JetBlue s HQ contest down to NYC Orlando Crain s New York Business Retrieved February 13 2010 Corporate Stats and Facts MediaRoom JetBlue Airways April 4 2014 Retrieved April 4 2019 a b JetBlue Adds New Cities and Routes as It Advances West Coast Strategy Press release JetBlue Airways Archived from the original on May 17 2018 Retrieved April 25 2018 JetBlue Airways JetBlue Airways Archived from the original on April 19 2012 Retrieved April 25 2012 22 Years on JetBlue is Still Using Its Original Airbus A320s February 14 2022 Directory World Airlines Flight International April 3 2007 p 98 The Steady Strategic Ascent of JetBlue Airways January 11 2006 Zuckerman Laurence November 7 2001 JetBlue Exception Among Airlines Is Likely to Post a Profit The New York Times Retrieved June 5 2008 Gelsi Steve JetBlue IPO soars in debut MarketWatch Retrieved August 30 2021 Maynard Micheline June 5 2008 More Cuts as United Grounds Low Cost Carrier The New York Times Retrieved June 4 2008 Taking the JetBlue Experience to New Heights New A320 Cabin Configuration Will Give Customers More Inches of Legroom Than Any Other Airlines Coach Cabin Press release JetBlue Airways December 14 2006 Archived from the original on October 4 2019 Retrieved April 25 2012 JetBlue Airways Growing Pains ICMR Case Study Retrieved November 2 2010 JetBlue fiasco 30M price tag Retrieved November 2 2010 A Change in the Cockpit at JetBlue Bloomberg Businessweek May 10 2007 Retrieved October 12 2010 dead link Another suicidal board How DuPont s directors failed Ellen Kullman Fortune magazine October 13 2015 Retrieved November 10 2015 Schlangenstein Mary David Mildenberg May 10 2007 JetBlue Air Names Barger to Succeed Neeleman as Chief Bloomberg L P Retrieved October 12 2010 Jettisoned at JetBlue Daily News New York May 11 2007 Retrieved October 12 2010 Embraer tackles JetBlue E 190 software glitches 3 13 2007 Flight Global March 13 2007 Retrieved January 17 2014 Schlangenstein Mary March 6 2007 JetBlue to Idle E190s for Work Add ExpressJet Planes Update4 Bloomberg Retrieved January 17 2014 The Simpsons to appear in 7 Elevens fly JetBlue DMNews com July 3 2007 Retrieved December 22 2018 mydesert com The Desert Sun Palm Springs news community entertainment yellow pages and classifieds Serving Palm Springs California The Desert Sun Retrieved December 22 2010 dead link Product Placement News Archived from the original on September 29 2007 Retrieved March 5 2011 Jet Blue news release November 8 2007 Archived from the original on July 21 2012 Retrieved November 13 2007 Lufthansa will acquire 19 stake in JetBlue seek cooperation permanent dead link USA Today December 13 2007 Lufthansa Partnership July 30 2008 Lufthansa Takes JetBlue Under Its Wings December 14 2007 Retrieved April 25 2014 JetBlue Leaves Open Skies for Sabre BNET Industry bnet com February 23 2009 Retrieved December 22 2010 BetaBlue Flies High With In flight E mail and Instant Messaging JetBlue Airways Joins With LiveTV Yahoo and RIM to Become the First U S Domestic Carrier to Provide Free In flight Connectivity Dec 11 2007 PRIME NEWSWIRE JetBlue Aer Lingus to forge world s first international discount alliance Archived May 7 2008 at the Wayback Machine USA Today February 6 2007 JetBlue Aer Lingus announce passenger sharing alliance Archived February 4 2008 at the Wayback Machine USA Today February 1 2008 JetBlue Plans New Focus City At Orlando International Airport JetBlue Airways Press release March 19 2008 Archived from the original on October 4 2019 Retrieved October 3 2019 Shwiff Kathy May 21 2008 JetBlue Solidifies Succession Plan The Wall Street Journal JetBlue s Board of Directors Elects Joel Peterson Chairman Frank Sica Vice Chairman JetBlue Airways Press release May 21 2008 Archived from the original on October 4 2019 Retrieved October 3 2019 JetBlue to charge 7 for pillow blanket Dail News New York Associated Press August 4 2008 Archived from the original on October 4 2019 Retrieved October 3 2019 Optional Services and Fees JetBlue Airways Archived from the original on October 4 2019 Retrieved October 3 2019 Jack Gillum September 5 2008 Tucson based company delivers campaign jet to Palin Arizona Daily Star Archived from the original on September 6 2008 Retrieved September 7 2008 Mutzabaugh Ben November 7 2008 2008 11 07 USA Today Retrieved March 5 2011 Maynard Micheline October 22 2008 JetBlue Twitters its New Terminal The New York Times Retrieved September 27 2019 T 508 T 508 Retrieved December 22 2010 About JetBlue JFK Airport Archived August 15 2008 at the Wayback Machine JetBlue Retrieved December 22 2010 Clarke Sarah K and Scott Powers Orlando is a front runner for JetBlue headquarters Orlando Sentinel October 13 2009 Retrieved on October 14 2009 Newman Philip Forest Hills JetBlue looks for new space around city Forest Hills Ledger Wednesday April 8 2009 Retrieved on January 20 2010 Photos Airbus A320 232 Aircraft Pictures Airliners net Retrieved December 22 2010 JetBlue Airways and South African Airways Proudly Announce New Interline Agreement effective May 12 2010 travelers can purchase flights between all JetBlue destinations and 40 SAA cities in Southern Africa via New York s JFK Airport Investor jetblue com Retrieved December 22 2010 American Airlines Bolsters Commitment to New York by Enhancing Network Schedule Facilities and Fleet at New York s Airports and Introduces New Partnerships With JetBlue Airways and NYC amp Company Mar 31 2010 Aa mediaroom com March 31 2010 Retrieved December 22 2010 BlueTales JetBlue Connecting Customers to more destinations worldwide Blog hellojetblue com March 31 2010 Retrieved December 22 2010 Hafenbrack Josh JetBlue considering move to Orlando Archived January 23 2010 at the Wayback Machine Orlando Sentinel January 19 2010 Retrieved on January 19 2010 JetBlue to remain New York s Hometown Airline Yahoo Finance permanent dead link Finance yahoo com Retrieved on 2010 12 22 JetBlue to Keep NYC Headquarters Rejecting Orlando Update3 Bloomberg Businessweek March 22 2010 Retrieved on July 6 2010 JetBlue Plants Its Flag in New York City with New Headquarters Location JetBlue Airways Press release March 22 2010 Archived from the original on October 4 2019 Retrieved October 3 2019 Twitter status JetBlue Airways March 12 2010 Mutzabaugh Ben March 22 2010 JetBlue turns down Orlando incentives will keep headquarters in New York City USA Today JetBlue CEO talks of moving headquarters to Orlando FlyerTalk January 20 2010 a b c Bomkamp Samantha March 22 2010 JetBlue to remain New York s hometown airline USA Today Associated Press a b JetBlue Plants Its Flag in New York City with New Headquarters Location JetBlue Airways Press release March 22 2010 Archived from the original on October 4 2019 Retrieved October 3 2019 a b McGeehan Patrick March 22 2010 JetBlue to Remain New York s Hometown Airline The New York Times Associated Press Retrieved March 5 2011 McGeehan Patrick March 22 2010 JetBlue to Move West Within Queens Not South to Orlando The New York Times Retrieved March 5 2011 Molnar Matt October 18 2011 JetBlue CFO Ed Barnes Resigns NYCAviation Airline Spotlight JetBlue Airways Soars Flight Network Retrieved March 2 2015 JetBlue and Jet Airways to Partner on Interline Service to Brussels and NEW YORK Nov 2 2011 New York India Belgium Prnewswire com PRNewswire Retrieved March 31 2012 JetBlue Awarded Seventh Consecutive Customer Satisfaction J D Power and Associates Honor JetBlue Airways Archived August 12 2011 at the Wayback Machine June 16 2011 Rabinowitz Jason Two steps ahead Aviation Week and Space Technology October 7 2013 p 35 Mint JetBlue s refreshing take on a premium experience JetBlue Airways Retrieved April 3 2015 Sheridan Patrick April 22 2014 JetBlue pilots vote to unionize CNNMoney Retrieved April 22 2014 JetBlue CEO Fires Back at Wall Street Analysts Bloomberg Business August 26 2014 Retrieved February 18 2015 Six Reasons JetBlue s CEO Probably Won t Stick Around Bloomberg Business May 7 2014 Retrieved February 18 2015 JetBlue s CEO vies to please passengers stocks The Salt Lake Tribune February 16 2015 Retrieved February 18 2015 JetBlue Baggage Fees Retrieved February 11 2016 US approves ferry service between Cuba and Florida BBC News May 6 2015 Retrieved May 29 2015 Winship Tim May 8 2015 Cuba JetBlue Announces New Routes to Havana Smarter Travel Julie Kliegman July 4 2015 JetBlue first major airline to offer direct NYC Cuba flights The Week New York Future plc Retrieved July 4 2015 Talty Alexandra July 29 2016 JetBlue Announces 99 Flight to Cuba Starting August 31 Forbes Retrieved July 30 2016 Mutzabaugh Ben July 28 2016 JetBlue First Cuba flights will launch next month USA Today Fort Lauderdale Gannett Retrieved August 1 2016 Gomez Alan August 31 2016 First U S commercial flight in 5 decades lands in Cuba USA Today Fort Lauderdale Gannett Retrieved August 31 2016 JetBlue Flight 387 was the first regularly scheduled commercial flight between the Cold War foes in 55 years Robles Frances August 31 2016 Scheduled Flights to Cuba From U S Begin Again Now With Jet Engines The New York Times Fort Lauderdale Retrieved August 31 2016 Zhang Benjamin April 9 2016 Retrieved May 7 2017 Business Insider New York Axel Springer SE Retrieved November 6 2017 Mutzabaugh Ben November 15 2016 First look JetBlue unveils special RetroJet paint scheme USA Today New York Gannett Retrieved January 4 2017 JetBlue Issues Request for Qualifications to Developers for JFK Airport Terminal Project Press release New York JetBlue Airways Corporation July 21 2017 Archived from the original on October 4 2019 Retrieved October 3 2019 Yeo Ghim Lay JetBlue converts to 13 A321LRs commits to London service FlightGlobal London DVV Media Group Retrieved April 11 2019 JetBlue Names Michael Stromer Chief Product Officer Technology Business Wire May 2019 Retrieved May 1 2019 jillian breska May 28 2019 2019 North America Airline Satisfaction Study J D Power Press release Retrieved May 30 2019 Gilbertson Dawn May 29 2019 Southwest JetBlue top J D Power airline rankings USA Today Washington Gannett Archived from the original on October 4 2019 Retrieved October 3 2019 a href Template Cite news html title Template Cite news cite news a CS1 maint unfit URL link Klesty Victoria Solsvik Terje October 17 2019 Norwegian Air JetBlue tie up to expand transatlantic network Reuters Oslo Retrieved October 18 2019 Stevens Pippa January 6 2020 JetBlue announces plans to become carbon neutral on domestic flights in a first for the US airline industry CNBC New York NBCUniversal News Group Retrieved November 22 2020 JetBlue Prepares its Business for a New Climate Reality mediaroom jetblue com Retrieved November 22 2020 a b JetBlue Announces Changes to Board of Directors Aligned with New Governance Guidelines Press release New York JetBlue Airways Corporation Retrieved November 22 2020 Bailey Joanna June 25 2020 Should US Airlines Charge Passengers To Keep The Middle Seat Free Simple Flying Retrieved July 8 2020 Martin Hugo August 8 2020 Strict mask rules Empty middle seats We compare airlines COVID 19 policies Los Angeles Times Los Angeles Retrieved August 12 2020 Suh Hyeji August 5 2020 JetBlue says it will continue to block middle seats through mid October as COVID 19 precaution Fox News Phoenix Fox Television Stations JetBlue Will Add 30 New Routes Launch Mint at Newark Press release New York JetBlue Airways Corporation June 18 2020 Retrieved July 28 2020 Derick Emily June 4 2020 The JetBlue Team Is Pulling Together To Avoid Furloughs Simple Flying Retrieved August 14 2020 1 JetBlue and American Airlines Announce Strategic Partnership to Create More Competitive Options and Choice for Customers in the Northeast Press release Fort Worth American Airlines Group July 16 2020 Retrieved July 16 2020 JetBlue and American Airlines Announce Strategic Partnership to Create More Competitive Options and Choice for Customers in the Northeast Press release New York JetBlue Airways Corporation Retrieved November 22 2020 Ruiz Jason July 9 2020 JetBlue to pull out of Long Beach Airport starting in October Long Beach Post Long Beach Retrieved July 9 2020 Chesto Jon September 26 2022 The US government is challenging a big airline alliance with Boston at the center of the case The Boston Globe Boston American Airlines JetBlue alliance was a naked agreement not to compete with one another judge rules American Airlines JetBlue lose DOJ antitrust challenge against partnership Politico May 19 2023 a b Singh Rajesh Kumar Shepardson David Bartz Diane Bartz Diane July 6 2023 JetBlue says it will end alliance with American to save Spirit merger deal Reuters Retrieved October 28 2023 2 3 Singh Rajesh Kumar Bartz Diane Bartz Diane July 6 2023 Analysis Will abandoning American help JetBlue s Spirit merger Not by much Reuters Retrieved October 28 2023 a b Revealed New JetBlue Mint Suite amp Mint Studio OneMileAtATime February 2021 Singh Jay February 2021 JetBlue s new Mint Product Will Shake Up The Transatlantic Market Simple Flying JetBlue to launch new routes from Vancouver to New York City and Boston in 2022 Venture dailyhive com Retrieved August 30 2021 JetBlue A220 300 Inaugural Flight YouTube JetBlue Corporation Retrieved April 29 2021 Villamizar Helwing May 19 2021 JetBlue to Start Transatlantic London Foray Airways Magazine Retrieved May 20 2021 The Disruption Begins JetBlue Reveals London Flight Schedules Simple Flying May 19 2021 Retrieved May 20 2021 a b JetBlue Set to Bring Transatlantic Travelers Low Fares New Choices and Incredible Service as It Lands at Both London Heathrow and London Gatwick JetBlue Investor Relations Press release May 19 2021 Retrieved May 19 2021 a b Sider Alison May 2 2022 Spirit Airlines Rejects JetBlue Bid Sticks With Frontier Deal Wall Street Journal New York Dow Jones amp Company ISSN 0099 9660 Retrieved May 3 2022 a b Kelleher Suzanne Rowan JetBlue Sweetens Its Bid But Spirit Airlines Says It Still Prefers Its Other Suitor Forbes New York Retrieved May 3 2022 a b Chris Isidore May 2 2022 Spirit rejects JetBlue s offer saying it wants less lucrative deal with Frontier CNN Business New York Warner Bros Discovery Retrieved May 3 2022 a b Chokshi Niraj May 2 2022 Spirit Airlines rejects JetBlue s acquisition offer The New York Times New York ISSN 0362 4331 Retrieved May 3 2022 a b Isidore Chris Morrow Allison JetBlue launches hostile takeover for Spirit CNN Business New York Warner Bros Discovery a b Aratani Lori Duncan Ian May 16 2022 JetBlue launches another bid for Spirit Airlines The Washington Post New York Retrieved May 26 2022 Ex 99 1 a b Josephs Leslie July 28 2022 JetBlue to buy Spirit for 3 8 billion in push to become the fifth largest US carrier CNBC New York NBCUniversal News Group Raymond Nate October 31 2023 US seeks to block JetBlue s Spirit Airlines deal at trial Reuters Retrieved October 31 2023 Bartz Diane Shepardson David March 7 2023 US sues to stop JetBlue s deal for Spirit cites consumer harm Reuters Thomas Reuters Isidore Chris March 7 2023 US Justice Department sues to block JetBlue s purchase of Spirit Airlines CNN Business CNN Retrieved March 7 2023 Mattina Sarah September 21 2022 Now introducing JetBlue Ventures Press release New York JetBlue Airways Corporation Retrieved October 5 2022 via Medium JetBlue Will Launch New York to Paris Service Next Summer www travelmarketreport com Retrieved November 18 2022 JetBlue to Add New York to Amsterdam Service Later this Summer www travelmarketreport com Retrieved April 12 2023 A Celtic Combo JetBlue Announces Seasonal Flights to Dublin and Edinburgh on Sale Today JetBlue com October 25 2023 Conti Mark November 3 2023 JetBlue s 3 8B merger with Spirit goes to court Who will win Northeastern Global News Retrieved November 6 2023 Koenig David October 31 2023 Biden administration takes on JetBlue as its fight against industry consolidation goes to court Associated Press Retrieved November 6 2023 JetBlue Airways Number of Employees 2010 2023 JBLU www macrotrends net Retrieved October 7 2023 JetBlue Annual Report 2015 PDF JetBlue Retrieved October 7 2023 JetBlue Annual Report 2016 PDF JetBlue Retrieved October 7 2023 JetBlue Annual Report 2017 PDF JetBlue Retrieved October 7 2023 JetBlue Annual Report 2018 PDF JetBlue Retrieved October 7 2023 JetBlue Annual Report 2019 PDF JetBlue Retrieved October 7 2023 JetBlue Annual Report 2020 PDF JetBlue Retrieved October 7 2023 JetBlue Annual Report 2021 PDF JetBlue Retrieved October 7 2023 JetBlue Annual Report 2022 PDF JetBlue Retrieved October 7 2023 a b Cuozzo Steve JetBlue Triples Size of its Queens Offices Archived October 24 2012 at the Wayback Machine New York Post December 24 2002 Retrieved on January 20 2010 74 000 square feet at 118 29 Queens Blvd also known as Forest Hills Tower and Boulevard in Forest Hills possibly the largest office lease in Queens this year JetBlue was previously at 80 02 Kew Gardens Rd across the street Jetblue Boston Marathon Invitational entry Essay Contest Archived October 11 2008 at the Wayback Machine JetBlue Airways Retrieved on May 18 2009 Leave New York City Fuggedaboutit Archived December 15 2013 at the Wayback Machine JetBlue Airways March 22 2010 Retrieved on August 23 2012 JetBlue Airways Corporation in Salt Lake City UT YP com Retrieved February 16 2021 Jack Witthaus Richard Bilbao Exclusive JetBlue explores massive new investment near airport Orlando Business Journal Retrieved February 16 2021 2018 Annual Report PDF February 20 2019 Retrieved May 7 2019 JetBlue Airways Open For Business JetBlue 01 11 2000 Retrieved December 22 2010 JetBlue Decides Not To Charge For 24 Channel LiveTV Inflight Satellite Entertainment Service JetBlue July 25 2000 Retrieved June 9 2013 Photo Release JetBlue and Bliss Spa Say Buh Bye to Red Eye Hello to Shut Eye Service Shut Eye Service Tailored for Customers on Trans Continental Night Flights Archived October 19 2006 at the Wayback Machine Investor jetblue com April 4 2006 Retrieved December 22 2010 Home JetBlue Ventures JetBlue Ventures Jetblueventures com a b SEC Show otp investis com Archived from the original on October 7 2017 Retrieved July 8 2017 This Startup Backed By JetBlue And Boeing Plans On Flying Electric Planes By The Early 2020s April 5 2017 Retrieved July 8 2017 JetBlue Technology Ventures Selects Silicon Valley Based FLYR as Its First Strategic Investment businesswire com March 25 2016 Retrieved July 8 2017 JetBlue Technology Ventures Announces Investment In Ground Transportation Services Startup Mozio PYMNTS com Archived from the original on May 29 2017 Retrieved July 8 2017 Rao Leena Why Is JetBlue In Silicon Valley Fortune Retrieved July 8 2017 Olick Diana May 16 2022 This start up makes vodka out of CO2 emissions and it s backed by Toyota and JetBlue CNBC Retrieved August 3 2022 Jetblue moves travel products unit to broward Sun sentinel May 25 2018 Retrieved October 6 2018 JetBlue Announces Fort Lauderdale as the New Home for Its Travel Products Subsidiary mediaroom jetblue com Retrieved February 12 2020 JetBlue Completes Sale of LiveTV Subsidiary to Thales Group JetBlue Airways Press release Retrieved December 11 2017 JetSuite JetBlue Makes Strategic Investment in JetSuite x jetsuite com Retrieved July 8 2017 Priest Steve April 24 2018 CFO Seeking Alpha Retrieved April 27 2018 JetSuiteX Debuts New Brand Identity JSX And Launches Ad Campaign Redefining Its Category Of Air Travel As Hop On Jet Service prnewswire com PR Newswire Retrieved August 9 2019 Morris Keiko May 14 2019 TWA Hotel at Kennedy Airport Targets 200 Occupancy Wall Street Journal Retrieved July 18 2019 Negroni Christine February 6 2018 Updating the Landmark T W A Terminal at J F K This Time as a Hotel The New York Times Retrieved July 18 2019 Universal Hydrogen JetBlue Technology Ventures JetBlue Technology Ventures Retrieved July 18 2022 JetBlue invests in Universal Hydrogen to help advance carbon free flight Renewable Energy World April 23 2021 Retrieved July 18 2022 A JetBlue Backed Hydrogen Fuel Powered Airplane Is Coming to the US for Testing Yahoo Life July 15 2022 Retrieved July 18 2022 Cool JetBlue Ventures Shares Photos Of Universal Hydrogen s Test Plane Simple Flying July 14 2022 Retrieved July 18 2022 A JetBlue Backed Hydrogen Fuel Powered Airplane Is Coming to the US for Testing Robb Report July 15 2022 Retrieved July 18 2022 Josephs Leslie May 16 2022 JetBlue launches hostile takeover bid for Spirit Airlines CNBC Retrieved May 16 2022 Allison Morrow and Chris Isidore May 16 2022 JetBlue launches hostile takeover for Spirit CNN Retrieved May 16 2022 Singh Rajesh Kumar Shepardson David May 16 2022 JetBlue goes hostile to buy Spirit Airlines after rejection Reuters Retrieved May 16 2022 Spirit Airlines to Discuss Board s Decision to Reject JetBlue Tender Offer Finance yahoo com Retrieved May 26 2022 Chokshi Niraj July 27 2022 Spirit Airlines and Frontier call off a proposed merger The New York Times ISSN 0362 4331 Retrieved July 27 2022 Route Map New York JetBlue Airways Corporation Retrieved August 22 2020 Partner airlines JetBlue New York JetBlue Airways Corporation Archived from the original on November 4 2022 Retrieved August 24 2018 Etihad to Increase Flights to JFK Expand Partnership with JetBlue Travel News Asia Retrieved October 5 2022 Codeshare Agreement Puts JetSuiteX Flights in JetBlue Booking Channels businesstravelnews April 23 2018 Retrieved May 23 2018 Pablo Diaz October 5 2022 JetBlue and LOT Polish Airlines set to restart interline agreement Flyer Talk Retrieved November 22 2022 Joe Cortez April 13 2021 JetBlue Expands Codeshare Agreement with Qatar Flyer Talk Retrieved April 14 2021 JetBlue Begins Turkish Airlines Codeshare From Feb 2023 Aerorutes Retrieved February 6 2023 Our planes JetBlue Retrieved September 15 2023 JetBlue Airways Fleet Details and History planespotters net Retrieved September 15 2023 a b Airbus Orders and Deliveries XLS monthly updated accessed via Orders amp deliveries Airbus Airbus SAS Retrieved September 15 2023 Eiselin Stefan January 1 2021 Jetblue erhalt ein Neujahrsgeschenk aeroTELEGRAPH in Swiss High German Retrieved September 14 2023 JetBlue Selects Airbus A220 300 as Key Component of Its Next Generation Fleet Press release Archived from the original on January 12 2021 Retrieved July 10 2018 SeatGuru Seat Map JetBlue www seatguru com Retrieved September 14 2023 Singh Jay May 9 2021 JetBlue Expands Airbus A220 Services Out Of Boston Simple Flying Retrieved September 16 2023 JetBlue www jetblue com Retrieved September 14 2023 SeatGuru Seat Map JetBlue www seatguru com Retrieved September 14 2023 SeatGuru Seat Map JetBlue www seatguru com Retrieved September 14 2023 JetBlue www jetblue com Retrieved September 14 2023 a b SeatGuru Seat Map JetBlue www seatguru com Retrieved September 14 2023 Boon Tom April 29 2021 JetBlue Takes Delivery Of Its First Airspace A321LR In Hamburg Simple Flying Retrieved September 14 2023 JetBlue www jetblue com Retrieved September 14 2023 Singh Sumit August 12 2021 Exclusive Inside JetBlue s New Transatlantic Airspace A321LR Simple Flying Retrieved September 14 2023 JetBlue www jetblue com Retrieved September 14 2023 JetBlue Takes First Airbus A321neo With New Mint Suites February 27 2021 Retrieved August 30 2021 Staff Simple Flying Karuwa Tatenda November 1 2019 Which Airlines Have Ordered The Airbus A321XLR Simple Flying Retrieved September 14 2023 a b jetBlue orders A321neo XLR s bumps A220 order book ch aviation ch aviation GmbH June 20 2019 Viana Pedro June 20 2019 JetBlue orders 13 Airbus A321XLR aircraft for transatlantic flights Aeroflap Retrieved September 14 2023 SeatGuru Seat Map JetBlue www seatguru com Retrieved September 14 2023 Finlay Mark March 13 2023 Why Did Embraer Build The E190 Simple Flying Retrieved September 14 2023 JetBlue Looks At Options For Future Embraer E190 Retirements Simple Flying March 24 2021 JetBlue Adds 30 Airbus A220s to Order Book Further Enhancing the Financial and Operational Performance of Its Next Generation Fleet February 15 2022 Archived from the original on February 17 2022 Retrieved February 15 2022 JetBlue Announces Revised Fleet Delivery Schedule mediaroom jetblue com Retrieved October 22 2022 JetBlue Orders 40 New Airbus A320neo and 30 A321 Aircraft Will Add Winglets to Entire Fleet NYCAviation June 21 2011 Retrieved October 22 2022 JetBlue Announces Fleet Restructuring mediaroom jetblue com Retrieved October 22 2022 JetBlue Selects Airbus A220 300 as Key Component of Its Next Generation Fleet mediaroom jetblue com Retrieved October 22 2022 JetBlue Orders 13 Airbus A321XLR Aircraft to Support Its Focus City Strategy with Transatlantic Flying mediaroom jetblue com Retrieved October 22 2022 JetBlue s First Airbus A220 300 Delivered Simple Flying January 1 2021 Retrieved January 4 2021 JetBlue Takes Delivery Of Its First Airspace A321LR In Hamburg Simple Flying April 29 2021 jetBlue to order 60 60 A220s converts A320neo to A321neo ch aviation Retrieved October 22 2022 Koenig David April 6 2022 JetBlue s bid for Spirit centers on adding planes to fleet WDIV Associated Press Retrieved October 22 2022 Even More Space JetBlue Retrieved October 5 2022 JetBlue Help Inflight entertainment help jetblue com Retrieved June 23 2018 JetBlue Airways and Dunkin Donuts Extend Partnership Dunkin Donuts Retrieved June 23 2018 With All New Cabin Design JetBlue Introduces Fully Connected In Seat Experience From Gate to Gate blueir investproductions com Retrieved October 5 2022 JetBlue Brings Humanity Back to Air Travel All Over Again With Highly Anticipated A320 Interior Cabin Restyling blueir investproductions com Retrieved October 5 2022 JetBlue s First Airbus A220 300 Featuring Incredible Comfort Lower Operating Costs and Superior Performance Enters Scheduled Service blueir investproductions com Retrieved October 5 2022 JetBlue Selects Airbus A220 300 as Key Component of Its Next Generation Fleet blueir investproductions com Retrieved October 5 2022 JetBlue set to launch London to US flights Independent March 5 2019 Archived from the original on June 8 2022 Retrieved March 6 2019 JetBlue Unveils Completely Reimagined Mint Setting the Stage to Change the Transatlantic Market with Exceptional Experience Competitive Fares blueir investproductions com Archived from the original on February 1 2021 Retrieved October 5 2022 Mlot Stephanie November 24 2015 Watch Amazon Prime Video on JetBlue PCMAG Retrieved August 11 2022 Prime members riding aircraft equipped with free Fly Fi broadband Internet can sign in to instantly access tens of thousands of movies and TV episodes JetBlue Becomes Only Airline With Free High Speed Wi Fi at Every Seat Business Wire January 11 2017 Retrieved August 11 2022 TrueBlue program Jet more and earn award flights JetBlue Airways Archived from the original on July 5 2008 Retrieved October 23 2011 New TrueBlue program JetBlue Airways Retrieved October 23 2011 permanent dead link JetBlue s Revamped TrueBlue Program Touches Down Investor jetblue com November 11 2009 Retrieved December 22 2010 JetBlue TrueBlue Frequently asked questions Trueblue jetblue com Retrieved December 22 2010 JetBlue TrueBlue Start earning Trueblue jetblue com Archived from the original on October 18 2015 Retrieved July 4 2013 JetBlue TrueBlue Reasons to join Trueblue jetblue com Retrieved July 4 2013 Runway excursion Incident Airbus A320 232 N509JB 21 Jan 2001 aviation safety net Retrieved May 27 2023 Aviation Incident Final Report No WPR10IA430 Report National Transportation Safety Board March 7 2014 WPR10IA430 Archived from the original on August 21 2017 Retrieved August 21 2017 JetBlue Pilot Charged with Interference with a Flight Crew Press release Federal Bureau of Investigation Retrieved April 3 2015 Osbon Complaint Affidavit PDF CBS News Retrieved July 8 2017 Nicas Jack Pasztor Andy March 28 2012 JetBlue Captain s Medical Situation Diverts Flight The Wall Street Journal Retrieved March 29 2012 De alta pasajeras heridas en accidente con de avion de JetBlue High passenger injured in JetBlue plane crash El Nuevo Dia in Spanish August 10 2014 Archived from the original on August 11 2014 Retrieved May 4 2016 Accident Jetblue E190 at Nassau on Mar 25th 2016 nose gear up landing avherald com Retrieved February 13 2023 Accident Jetblue A320 near Rapid City on Aug 11th 2016 turbulence injures 27 avherald com The Aviation Herald Retrieved May 27 2023 N word screaming JetBlue passenger treated at Bellevue says J can woman broke his heart thendenjamaica com October 23 2020 Retrieved March 10 2023 JetBlue bans white man donning Burger King crown after racist scene on New York bound flight October 24 2020 JetBlue Bans Passenger Who Went on Racist Tirade Incited Chaos Passenger Accused of Attacking JetBlue Flight Attendant Rushing Cockpit on Boston to San Juan Flight September 23 2021 Ranter Harro ASN Aircraft accident Airbus A320 232 N760JB Hayden Yampa Valley Airport CO HDN aviation safety net Aviation Safety Network Retrieved February 2 2022 Lim Jean April 22 2022 Boxer Mike Tyson repeatedly hits fellow passenger onboard a JetBlue flight AEROTIME HUB Archived from the original on April 22 2022 Retrieved April 24 2022 Matza Max February 28 2023 JetBlue plane and Learjet involved in near miss at Boston Logan Airport BBC News Retrieved June 8 2023 Rumpf Whitten Sarah November 3 2023 Former American Idol contestant s backpack catches fire on JetBlue flight Scariest moment of my life foxbusiness com New York City Retrieved November 7 2023 Carmela Lim Jean November 3 2023 JetBlue passengers evacuated after man s portable charger explodes in backpack aerotime aero Dublin Retrieved November 7 2023 External links edit nbsp Wikimedia Commons has media related to JetBlue Airways Official website Business data for JetBlue GoogleSEC filingsYahoo Portals nbsp United States nbsp New York City nbsp Companies nbsp Aviation Retrieved from https en wikipedia org w index php title JetBlue amp oldid 1184446741, wikipedia, wiki, book, books, library,

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