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Wikipedia

Norwegian Air Shuttle

January 09, 2023

Norwegian Air Shuttle ASA, trading as Norwegian, is a Norwegian low-cost airline and Norway's largest airline. It is the fourth largest low-cost carrier in Europe behind Wizz Air, easyJet and Ryanair, the second-largest airline in Scandinavia, and the ninth-largest airline in Europe in terms of passenger numbers.[3] It offers a high-frequency domestic flight schedule within Scandinavia and Finland, and to business destinations such as London, as well as to holiday destinations in the Mediterranean and the Canary Islands, transporting over 30 million people in 2016. The airline is known for its distinctive livery of white with a red nose, with portraits of high achievers on the tail fins of its aircraft.

Norwegian Air Shuttle ASA
IATA ICAO Callsign
DY NOZ NORDIC
Founded22 January 1993 (1993-01-22)
AOC #NO.AOC.028 (1993–2021)
NO.AOC.090 (2021)
Operating bases
Frequent-flyer programNorwegian Reward
Subsidiaries
Fleet size37 (excluding subsidiaries)
67 (including subsidiaries)
Destinations104[1]
Traded asOSE: NAS
Headquarters"Diamanten"
Fornebu, Norway
Key peopleGeir Karlsen (CEO)
Svein Harald Øygard (Chairperson)
Revenue NOK 40.265 billion (2018)[2]
Operating income NOK −3.851 billion (2018)[2]
Net income NOK −1.454 billion (2018)[2]
Websitenorwegian.com

Norwegian's flights are operated by itself as well as fully owned subsidiaries, including Norwegian Air Sweden and Norwegian Air Norway. Each airline holds a unique air operator's certificate (AOC) but shares branding, corporate identity, and commercial functions with the rest of the Group.

Until December 2019, Norwegian also owned and operated Norwegian Air Argentina, which operated domestic flights within the country.

Until January 2021, Norwegian's former long-haul subsidiaries Norwegian Air UK and Norwegian Long Haul operated long-haul flights on behalf of the company, after which both subsidiaries were put into liquidation when long-haul operations were ended due to the COVID-19 pandemic. Until April 2021, Norwegian utilised Ireland-based Norwegian Air International for European-based operations outside of Norway or Sweden.

History

1993–2001: Beginnings as a regional airline

Norwegian Air Shuttle (NAS) was founded on 22 January 1993 to take over the regional airline services produced by Busy Bee for Braathens in Western Norway. Busy Bee, founded in 1966, was a subsidiary of Braathens that operated a fleet of Fokker 50 aircraft on charter services. This included the network of regional services between cities on the west coast of Norway operated on wet lease for the mother company. Following Busy Bee's bankruptcy in December 1992, NAS took over three leased Fokker 50 aircraft, and started operating from Bergen Airport, Flesland to Haugesund Airport, Karmøy, as well as from Bergen to Molde Airport, Årø or Kristiansund Airport, Kvernberget, and onwards to Trondheim Airport, Værnes. The company was established and owned by former Busy Bee employees and initially had a workforce of fifty.[4][5] It was based in Bergen, but later established a technical base in Stavanger.[6]

From 1 April 1994, the airline also began service from Bergen to Ålesund Airport, Vigra.[7] In 1995, the company received its fourth Fokker 50s, and had a revenue of NOK 86.6 million and a profit of NOK 2.9 million. It flew 50 daily services.[8]

By 1999, the company had six Fokker 50s and flew 500,000 passengers on 20,000 flights.[6][9] The company had a revenue of NOK 172 million and a profit of NOK 13 million. On 2 June 2000, NAS bought the helicopter operator Lufttransport from Helikopter Service.[9] In 2000, the NAS fleet was expanded to seven Fokker 50s. From 2 January 2001, several Braathens routes were terminated, including the NAS-operated services from Kristiansund to Trondheim and Molde. The route from Bergen to Haugesund, and Bergen–Molde–Trondheim were reduced.[10]

2002–2009: Emergence as a low-cost carrier

 
Norwegian previously operated seven second-hand McDonnell Douglas MD-80 series (MD-82 and MD-83) aircraft.

On 7 January 2002, NAS took over the route from Stavanger to Newcastle, flying two round trips per day; this was the first route on which the airline did not wet lease the aircraft to Braathens, but operated the route in its own right. After Braathens was bought by Scandinavian Airlines System (SAS) in November 2001, all contracts that Norwegian had with Braathens for the routes on the Norwegian west coast were cancelled by SAS, as it wanted its subsidiary SAS Commuter to take the routes over. NAS had an 18-month cancellation period in its contract with Braathens; however, this was not respected by SAS - the contracts were terminated without notice.[11] Following the purchase of Braathens by SAS, and the subsequent termination of its contracts, NAS announced in April 2002 that it would start domestic scheduled services as a low-cost carrier on the busiest routes. From 1 September 2002, the airline re-branded as Norwegian.[12]

The airline opened its second hub at Warsaw Frederic Chopin Airport in Poland, flying to Central European destinations. There were two Boeing 737 operating from Warsaw.[13] (The base was closed in 2010.) Norwegian announced on 24 April 2007 that it had bought 100% of the Swedish low-cost airline FlyNordic from Finnair plc, becoming the largest low-cost airline in Scandinavia. As payment for the shares in FlyNordic, Finnair received a 5% share stake in Norwegian.[14]

On 30 August 2007, Norwegian ordered 42 new Boeing 737-800 aircraft, with options for 42 more, an order worth US$3.1 billion.[15] This order was later increased by six aircraft in November 2009. In July 2010 15 of the options were converted to orders, and in June 2011 15 more options were converted, bringing the total order of new, owned 737-800s to 78 aircraft with 12 remaining options. Additionally, Norwegian introduced leased Boeing 737-800 aircraft into the fleet. The first leased 737-800 arrived at Oslo Airport, Gardermoen, Norway, on 26 January 2008.[16]

In April 2010, Norwegian started flights from Oslo-Gardermoen and Stockholm to Helsinki-Vantaa Airport. During early 2011, Norwegian had three aircraft stationed in Helsinki, and introduced domestic flights to Oulu Airport and Rovaniemi Airport on 31 March 2011. In May, flights to nine additional international destinations began.[17][18]

2010–2017: Rapid expansion, and long-haul operations

In October 2009, Norwegian had announced that it intended to start flights from Oslo to New York City and Bangkok, for which new intercontinental aircraft were required. In 2010, it said it was considering up to 15 intercontinental destinations from Scandinavia, and would also consider services to South America and Africa.[19] On 8 November 2010, Norwegian announced that it had contracted to lease two new Boeing 787 Dreamliners with delivery in 2012; and that it was negotiating the leasing of additional aircraft.[20]

On 25 January 2012, Norwegian announced the largest orders of aircraft in European history. The orders consisted of 22 Boeing 737-800 and 100 Boeing 737 MAX 8 aircraft with options for another 100 of the latter; and for 100 Airbus A320neos with options for another 50.[21] In late October 2012, the airline announced a new base at London Gatwick from spring 2013 with three Boeing 737-800s to be used on new international routes from London to leisure destinations in Spain, Portugal, France, Italy and Croatia. All announced routes were to be flown in competition with airlines such as British Airways, easyJet and Thomson Airways.[22]

In 2016 Norwegian won its first charter contract in the United States, flying three Boeing 737-800s out of Chicago/Rockford International Airport and General Mitchell International Airport in Milwaukee to Mexico and the Caribbean from December 2016 to April 2017 for Apple Vacations and Funjet Vacations.[23]

By February 2017, Norwegian had expanded to the point that it became Scandinavia's largest airline.[24] On 20 April 2017, Norwegian announced its second long-haul destination in Asia, with flights between London's Gatwick Airport and Singapore Changi Airport, using Boeing 787s operated by Norwegian Air UK.[25] (These flights ended on 11 January 2019.) On 29 June 2017, Norwegian took delivery of its first Boeing 737 MAX, which featured Freddie Laker on its tailfin and was registered to Norwegian Air International.[26] The parent company, Norwegian Air Shuttle, would later accept its first Boeing 737 MAX on 13 August 2018, the aircraft featuring Oscar Wilde on its tailfin.[27]

2018–2021: Restructuring and changes in strategy

To finance its aggressive growth involving the inauguration of many new routes, the hiring and training of new employees, and the accepting of aircraft deliveries, Norwegian sold some of its shares in Bank Norwegian in June and December 2017, and participated in the sale and leaseback of its owned aircraft.[28]

Norwegian changed its strategy from growth to profitability in 2018,[29] and in January 2019, the airline announced restructuring measures consisting of the closure of several crew bases mostly for its Boeing 737 operations outside Norway, as well as a possible revision of its aircraft order books, including the cancellation of nearly its entire Airbus A320neo family order.[30][31] On 12 March 2019, the group grounded all of its Boeing 737 MAX aircraft, on the advice of the EASA, after the Ethiopian Airlines and Lion Air crashes.[32] On 11 July 2019, the company's founder and CEO Bjørn Kjos stepped down as CEO.[29] Kjos explained his decision by citing his age and the company's growing need for fresh leadership.[33][34] Chief Financial Officer Geir Karlsen stepped in as interim CEO.[33] In the past year of restructuring, Norwegian's stock price dropped more than 85% from the previous year, largely blamed on the Boeing 737 MAX groundings.[34] In an effort to delay its bond repayment of $380 million by two years, Norwegian offered its slots at Gatwick for collateral.[34] Jacob Schram, a former gas executive, was named Kjos' replacement as CEO on 20 November 2019 and joined the company in January 2020.[35]

2020: COVID-19 pandemic and seeking of government aid

In 2020, the COVID-19 pandemic impacted Norwegian's finances and operations, and its value on the open market dropped nearly 80% in the weeks leading up to Black Thursday.[36] On 16 March 2020, the airline announced it was cancelling 85% of its flights and laying off 7,300 workers.[37] On 20 April 2020, the airline reported the bankruptcy of various staffing subsidiaries and the termination of agreements with OSM Aviation, each of which were responsible for staffing the airline's flights from its crew bases outside of Norway, France, and Italy, affecting 4,700 workers.[38]

On 27 April 2020, Norwegian outlined its plans to qualify for a governmental loan from the Norwegian state, including the conversion of its debt and leasing commitments to equity, its intention to reduce its active fleet to seven Boeing 737-800 aircraft operating solely on domestic routes within Norway, and to postpone operations outside of Norway (including to the rest of Europe and intercontinental long-haul flights) until March 2021. The airline presented these plans as creating a "New Norwegian", further planning to reinstate additional aircraft and operations as demand would allow, and to ultimately operate between 110 and 120 aircraft, down from the 160+ aircraft it operated before the crisis.[39] Shares in the airline continued to decrease in value in anticipation of the airline converting its debt to equity, which occurred on 20 May 2020, resulting in companies leasing aircraft to the airline (including AerCap and BOC Aviation) becoming the airline's largest shareholders.[40][41][42]

On 17 June 2020, Norwegian began adding additional flights for the month of July from Norway to Denmark and Sweden, as well as from Scandinavia to other European countries including Italy, Portugal, Spain, and the UK among others as demand recovered and countries reopened.[43][44] On 29 June 2020, the airline announced it had cancelled all of its remaining orders from Boeing, consisting of 92 Boeing 737 MAXs, five Boeing 787s, and service agreements related to both aircraft types.[45]

After receiving aid from the Norwegian government, Norwegian had also sought a credit guarantee for a loan through the Swedish government, which the government described as being eligible for airlines with a Swedish operating permit and its main operations or headquarters in Sweden through the start of 2020.[46] The Swedish government had allocated a total of 5 billion SEK in credit guarantees for potential candidate airlines, intending the candidates to be financially viable and essential to the Swedish aviation infrastructure, and noted that it had allocated 1.5 billion SEK to Scandinavian Airlines, which is headquartered in Sweden.[46] While Norwegian through itself and its subsidiary Norwegian Air Sweden collectively had a Swedish air operator's certificate (and through it, aircraft registered on the Swedish registry), as well as operations based in Sweden, the airline's application for a credit guarantee was denied by the Swedish government in August 2020; the government claiming that the airline had not been financially viable as of 31 December 2019, before the pandemic.[47] Also in August 2020, Norwegian warned that the company would run out of cash by the first quarter of 2021 if it had not received further funding. In November 2020, the Norwegian government stated it would not extend further government aid to the airline, amidst fears the airline would use the funding to grow its operations that were based outside of Norway.[48] On 18 November 2020, Norwegian sought for bankruptcy protection in Ireland, where most of its remaining fleet was held,[49][50] in an attempt to restructure the organization which was expected to last five months.[51] During part of this period, Norwegian once again reduced its network to mostly domestic operations within Norway with an active fleet of eight Boeing 737-800s.[52]

2021: Reduction of fleet and closure of long-haul operations

In 2021 restructuring continued in order to formulate a sustainable business plan that would allow the airline to both receive further governmental aid and investment from private enterprise. In January 2021, Norwegian and its subsidiaries began to reduce their fleets by returning several aircraft, including long-haul Boeing 787s, to their respective lessors.[53] On 14 January 2021, Norwegian announced the end of all long-haul services to focus on a reduced European route network.[54][55] On 24 February 2021, Norwegian announced that it had cancelled orders for 53 Airbus A320neos and 30 Airbus A321LRs.[56] On 4 March 2021, CFO Geir Karlsen confirmed that the airline's Boeing 737 MAX operations would not resume and that the airline had sought to sell its 737 MAX fleet.[57][58] On 11 March 2021, the Irish high court approved Norwegian's termination of a further 25 aircraft leases,[59] and on 26 March 2021 approved its restructuring plan as part of its bankruptcy protection procedures.[60] This was followed by the high court in Norway approving the restructuring plan on 10 April 2021.[61]

To further simplify and streamline its operations, Norwegian retired its Irish AOC held by Norwegian Air International, and began the process of reregistering NAI's remaining Irish-registered fleet to Norway and the transferral of its EU-based flight and base operations to Norwegian Air Sweden in mid-April 2021.[62] Norwegian's plans also included the operation of 50 Boeing 737-800s during 2021 in order to operate a single fleet type, to later increase to 68 aircraft in 2022, consisting of 40 based in Norway and the remaining 28 to be based elsewhere in Europe. Despite previously stating that its Boeing 737 MAX operations would not resume and that its Airbus A320neo family orders were cancelled, its plans acknowledged the possible returns of the 737 MAX and A320neo.

In April 2021, Norwegian announced plans to lay off 85 percent of its staff based in Spain due to the closure of all Spanish bases formerly operated by the defunct Norwegian Air International, except Alicante and Málaga which would be kept by Norwegian Air Sweden.[63] In May 2021, Norwegian exited bankruptcy protection and its Irish examinership with the completion of its restructuring, following no objections from either of the high courts based in Ireland and Norway.[64][65]

2021–present: Post-restructuring

Following Norwegian's emergence from bankruptcy protection and restructuring, the airline's board of directors fired CEO Jacob Schram, promoting CFO Geir Karlsen to CEO.[66] During restructuring, two new operating subsidiaries, each with its own AOC, had been established: Norwegian Air Shuttle AOC AS and Norwegian Air Sweden AOC AB.[67] This was followed by the transfer of the fleet to the new certificates.[68] The operation of flights under the two AOCs began on 31 October 2021, using their respective ICAO airline designator codes (NOZ and NSZ) and callsigns (NORSEMAN and NORLIGHT), retiring the previous NAX/NSW codes and NOR SHUTTLE/NORDIC callsigns. Also by the end of the month, the airline agreed to lease an additional 13 Boeing 737-800s to be delivered in time for the 2022 summer season.[69] On 1 December 2021, the airline announced it would resume the operation of the Boeing 737 MAX 8, with two aircraft starting in 2022, after previously retiring all of its aircraft of the type during restructuring.[70] The airline ordered a further ten Boeing 737 MAX 8s in February 2022.[71] In March 2022, Norwegian Air Shuttle changed its operating callsign from NORSEMAN to NORDIC (previously FlyNordic's and later Norwegian Air Sweden's original callsign), and Norwegian Air Sweden changed its callsign from NORLIGHT to REDNOSE (previously Norwegian Air UK's callsign).

Corporate affairs

Ownership and structure

Shares of the parent company, Norwegian Air Shuttle ASA, are listed on Oslo Børs (Oslo Stock Exchange) with the ticker symbol NAS and are included in the benchmark index OBX, composed of the 25 most liquid shares on the Børs.[2] Before the May 2020 recapitalization, the largest shareholder was HBK Holding AS (4.64% of shares as of 3 April 2020), whose majority owner is Bjørn Kjos, founder of the company.[2] After the emission of new shares to its previous creditors, its largest owners were AerCap (15.9% of the capital) and BOC Aviation (12.7%).[72]

The Norwegian Group consists of the parent company and its directly or indirectly owned subsidiaries in Denmark, Finland, Ireland, Norway, Spain, Sweden and the United Kingdom.[2] The parent company also owns 100% of the telephone company Call Norwegian AS, and 99.9% of NAS Asset Management, which owns the 737-800 aircraft purchased from Boeing. Norwegian is also a member of Airlines for Europe.[73]

Business trends

The key trends for the Norwegian Group over recent years are shown below (as at year ending 31 December):

2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Turnover (MNOK) 7,309 8,598 10,532 12,859 15,580 19,540 22,491 26,055 30,948 40,266 43,522 9,096
Profit (EBT) (MNOK) 623 243 167 623 437 −1,627 75 1,508 −2,562 −2,490 −1,688 −22,133
Net profit (MNOK) 446 189 122 475 319 1,072 246 1,135 −1,794 −1,454 −1,609 −23,040
Number of employees (FTE at y/end) 1,852 2,211 2,555 2,890 3,738 4,314 4,576 5,796 7,845 10,215 9,389 6,365
Number of passengers (m) 10.8 13.0 15.7 17.7 20.7 24.0 25.8 29.3 33.2 37.3 36.2 6.87
Passenger load factor (%) 78.2 77.4 79.3 78.5 78.3 80.9 86.2 87.7 87.5 85.8 86.6 75.2
Revenue/ASK (RASK) 0.47 0.40 0.42 0.43 0.38 0.35 0.38 0.36 0.34 0.33 0.35 0.36
Unit cost (CASK) 0.49 0.46 0.46 0.45 0.42 0.42 0.42 0.41 0.43 0.43 0.44 0.94
Number of aircraft (at year end) 46 57 62 68 85 95 99 118 144 165 156 131
Notes/sources [74] [75] [74] [76] [77] [78] [79] [80] [81] [2] [82] [83]

Management

The company is headed by CEO Geir Karlsen, Marty St. George as COO, and the board of directors is chaired by Niels Smedegaard.[84][85] Bjørn Kjos, the company's founder and previously its largest shareholder, stepped down as CEO on 11 July 2019, but continued to act as an adviser.[29] Kjos was subsequently replaced by Karlsen as acting CEO for six months, before the company appointed Jacob Schram as its CEO, who served from January 2020 until June 2021.[66]

Air operator's certificates

Norwegian Air Shuttle and its integrated subsidiaries, which together form Norwegian Group, each hold their own air operator's certificate (AOC). Over the airline group's history, it has collectively held multiple AOCs in various countries for the operation of its flights, beginning with the acquisition of Swedish airline FlyNordic in 2008, and later setting up subsidiary airlines in Ireland, the United Kingdom, Sweden, and Argentina in order to access traffic rights and freedoms in countries beyond Norway.[86] By 2021, the airline group had since reduced its AOCs to certificates registered in Norway and Sweden, held by Norwegian Air Shuttle and Norwegian Air Sweden respectively.[62]

Head office

 
Diamanten, the headquarters of Norwegian Air Shuttle

The company's head office is in Diamanten, an office building at Fornebu, Bærum outside Oslo.[87] Previously, the airline had its head office functions inside other buildings in Fornebu,[88] but in 2010 moved to Diamanten, which had been the former Braathens, and later SAS Norway, head office.[87]

Philanthropy

Since 2007, Norwegian has been a signature partner with UNICEF Norway and has operated four aid flights to various war-torn countries in the world. These are flights for which the company, its employees and passengers contribute money to fill an aircraft with aid and deliver the aid to the country in need. Passengers can contribute when they purchase tickets, food and drinks, or through the entertainment system on board. Initially, the airline used one of its Boeing 737-300 or Boeing 737-800 aircraft in a special UNICEF livery, but in 2017 for the first time the airline used a Boeing 787-9, in its mission to Yemen.[89] In 2018, the airline cooperated with MegaDo and Insideflyer, auctioning off seats for these special flights with all proceeds donated to UNICEF.[90]

Norwegian and UNICEF have conducted five humanitarian aid missions since 2014 to the Central African Republic, to Syrian refugees in Jordan, to Mali, Yemen and Chad. The partners claim that together they have delivered emergency aid that has saved more than 100,000 children's lives.[91]

Destinations

Main article: List of Norwegian Air Shuttle destinations

Norwegian Air Shuttle serves destinations throughout Europe and North Africa for both business and leisure markets. Combined with its integrated subsidiaries that operate additional short-haul flights, the airline flies to 104 destinations as of January 2021.[1]

Domestic, intra-Nordic and typical European business and leisure destinations have the most flights. The busiest routes in Norwegian's network are the Oslo to Bergen and the Oslo to Trondheim routes with 15 daily round-trips. Norwegian's largest non-Scandinavian operation is to London Gatwick with up to 24 daily round-trips. Intra-Scandinavian routes, and in particular on "the capital triangle" between Oslo, Stockholm and Copenhagen, are attractive due to extensive traffic for both business and leisure travellers. Other modes of transportation between these cities are generally slow.[92]

Long-haul operations

Main article: Norwegian Long Haul
Main article: Norwegian Air International
Main article: Norwegian Air UK

Following Norwegian's announcement in 2009 that it would enter the long-haul market, Norwegian subsequently launched long-haul flights on 30 May 2013, which initially consisted of flights from Oslo and Stockholm to Bangkok and New York City.[93] The flights, which were operated by a new subsidiary Norwegian Long Haul, originally launched with wet-leased Airbus A340-300 aircraft while the deliveries of the airline's Boeing 787 Dreamliner aircraft were delayed. Over the next several years, Norwegian's long-haul operations with its Boeing 787s expanded to other European countries in addition to Scandinavia, with its route network eventually consisting of flights to Asia and the Americas from Europe. A new subsidiary, Norwegian Air UK, was also established to operate long-haul flights at Norwegian's London Gatwick base.

Norwegian also launched long-haul flights using Boeing 737s between Europe and North America in 2017, initially with Boeing 737-800 aircraft before it received its first of several Boeing 737 MAX aircraft. These flights were operated by Norwegian's Irish subsidiary airline, Norwegian Air International. Long-haul operations with the Boeing 737s were ended in September 2019 following the Boeing 737 MAX groundings since March of that year,[94] while long-haul flights with the Boeing 787s were discontinued in January 2021, following their initial suspension as an impact of the COVID-19 pandemic.[55]

Fleet

 
A Norwegian Air Shuttle Boeing 737-800
 
A former Norwegian Air Shuttle Boeing 737-300, phased out in 2015
 
A former Norwegian Boeing 787-9 operated by Norwegian Long Haul, phased out in 2021
 
A former Norwegian Fokker 50, phased out in 2004

Norwegian Air Shuttle fleet

As of May 2022, the Norwegian Air Shuttle fleet, excluding subsidiaries, consists of the following aircraft:[95][96][97]

Norwegian Air Shuttle fleet
Aircraft In service Orders Passengers Notes
Boeing 737-800 38 — 186
189
Boeing 737 MAX 8 — 59 189 Deliveries begin in 2022.[70][71][98]
Total 37 59

Subsidiary fleet

As of April 2022, Norwegian Air Shuttle's integrated subsidiaries operate the following aircraft:[99][100][101]

Norwegian Air Shuttle subsidiary fleet
Aircraft In service Orders Passengers Notes
Boeing 737-800 1 — 186 Operated by Norwegian Air Norway
26 186 Operated by Norwegian Air Sweden
189
Boeing 737 MAX 8 3 — 189
Total 30 —

Historical fleet

Norwegian and its integrated subsidiaries have previously operated the following aircraft:[102][103][104]

Norwegian Air Shuttle historical fleet
Aircraft Total Introduced Retired Notes Refs
Boeing 737-300 28 2002 2015 [105]
Boeing 737-500 1 2002 2003 [105][106]
Boeing 787-8 8 2013 2021 [55]
Boeing 787-9 29 2016 2021
Fokker 50 6 1993 2004 [107]
McDonnell Douglas MD-82 5 2007 2009 Transferred from FlyNordic [108]
McDonnell Douglas MD-83 3 2008 2009

Fleet development

From 1993 to 2002, the company solely operated Fokker 50 turbo-prop aircraft primarily as a commuter airline, having a total fleet of six by 2002. The company ceased all Fokker 50 operations at the end of 2003 to focus on Boeing 737-300 jet operations.[107] For a limited period in the early years of the 737 operations, Norwegian operated a Boeing 737-500 as an interim solution while waiting for 737-300 deliveries.[106] Following the acquisition of Swedish low-cost airline FlyNordic in 2007, Norwegian inherited eight McDonnell Douglas MD-80 series aircraft.[108] The last of the MD-80 aircraft was phased out two years later.[108]

Livery

Norwegian's aircraft livery is white with a signal red nose and a dark blue stripe, the same colours as the flag of Norway. The vertical stabilizer or tailfin is painted with a red tip and a dark blue stripe underneath containing the airline's website, with the rest of the talfin either blank white, or featuring depictions of historically significant individuals from across Europe and the Americas.[109] Special liveries featured on Norwegian's aircraft include or previously included promotional liveries for the insurance company Silver,[110] Norwegian's partnership with UNICEF, Network Norway, and the airline's frequent-flyer program Norwegian Reward.

Services

 
Boeing Sky interior on a Norwegian Boeing 737-800

Norwegian's Boeing 737s are configured in an all-economy class layout consisting of 186 or 189 seats in a 3–3 configuration. The airline offers in-flight entertainment by overhead screens, video on demand streamable to personal devices, and WiFi Internet access.[111][112] When the airline previously operated widebody Boeing 787 aircraft through its integrated subsidiaries, it offered premium economy class seating and services. As a low-cost airline, Norwegian charges additional fees for on-board food and drinks, checked baggage, payment by credit card and other non-core services.[113]

Frequent-flyer program

The airline runs a frequent flyer program called Norwegian Reward. Passengers can earn points based on the price of the ticket and the ticket class. Norwegian supported the ban on point accrual that was in force on domestic flights in Norway until 16 May 2013, but when that ban was lifted, the reward programs were extended to that market as well.[114]

Concerns and conflicts

Customer services

It was reported in 2014 that Norwegian Air customers had lodged a record number of complaints, with a tribunal judge stating to Dagens Næringsliv, "We have never before seen this scope of complaints in a single case".[115] Norwegian's policies were also criticized by passengers who were left without food, drinks and blankets on board for up to 12 hours (available for pay but only with credit card).[116] In August 2014, 35,000 people were reportedly hit with delays when flying with Norwegian, and 1,200 passengers ultimately sued Norwegian for compensation.[117] However, for the most part, the tribunal did not agree with the complaints and only in a few cases did Norwegian have to compensate the passenger(s).[118][119][120]

Labour relations

Between 2011 and 2013, Norwegian Air Shuttle (NAS) was criticized regarding its treatment of employees.

The media first reported NAS's announced intention to open a base in Helsinki, from where it hired pilots on short-term contracts in Estonia rather than as employees within the company. The Norwegian tax-office authorities reportedly suspected in August 2012 that many Norwegian citizens were working for NAS on these contracts and not paying Norwegian taxes, despite operating on flights originating from Norway.[121][122] The Norwegian Pilot's Union (NPU) took NAS to court over the short-term contracts. Then-CEO Bjørn Kjos appeared to inflame matters when he declared that NAS would no longer hire employees on Norwegian terms.[123][124]

In 2012, NAS started to use contract-employed pilots on routes within Scandinavia, considered by the NPU to be an abrogation of labor terms regarding non-Scandinavian pilots on routes within Scandinavia. The NPU soon after sued NAS.[125]

In October 2013, the NPU announced its intention to strike because NAS had forced its pilots to face dismissal or transfer to Norwegian Air Norway or Norwegian Air Resources AB, both subsidiaries of NAS; the respective subsidiary would then hire the pilots back to NAS. The NPU and its Swedish counterpart SPF accused NAS of using this ploy to break the solidarity and organisation of the pilots, with the eventual goal of coercing pilots to convert their jobs to contract positions.[126][127]

In mid-December 2013, NAS demanded that its Swedish non-contract flight attendants transfer to Proffice Aviation, an external staffing company, or face dismissal. According to the Swedish cabin-crew union, Unionen, it managed to save the jobs of 53 NAS employees, but it was dissatisfied with the direction NAS had taken. The situation led to the leader for the Swedish Left Party, Jonas Sjöstedt, to state that stricter regulation was needed for the use of staffing-companies in Sweden.[128]

Norwegian Long Haul

Main article: Norwegian Long Haul § Criticism

Norwegian Long Haul was criticized for the terms of its contracts with its long-haul flight attendants on contracts based in Thailand.[129] The Air Line Pilots Association further accused Norwegian of unfair competition practices. The airline contested these accusations, and disclosed the pay scale for its Thai employees, who earn between $33,300 and US$39,200 per annum, which is under the $42.2K USD[130] average pay for US flight attendants (though these comparisons are made between solely intercontinental Norwegian Long Haul flights versus domestic and intercontinental flights of US-paid flight attendants).[131]

Accidents and incidents

  • A Norwegian Boeing 737 MAX suffered an unspecified technical failure over Iran on 14 December 2018.[132] The pilot made a precautionary landing at Shiraz Shahid Dastgheib International Airport without incident. Spare parts required to make the aircraft airworthy were not available outside the United States, which had prohibited exports of technology to Iran. Two months later, the almost-brand-new aircraft was still stranded in Shiraz and subject to seizure by the Iranian government.[133] On 22 February 2019 the aircraft flew from Shiraz to Stockholm after it had been stranded for 70 days.[134]

References

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  7. ^ Valderhaug, Rune (20 January 1994). "Braathen vil ikke fly direkte Bergen Nord-Norge" (in Norwegian). p. 6.
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  11. ^ Larsen, Trygve (11 January 2002). "NAS inn for landing". Dagens Næringsliv (in Norwegian).
  12. ^ "Directory: World Airlines". Flight International. 10 April 2007. p. 57.
  13. ^ (PDF). norwegian.no. Archived from the original (PDF) on 27 June 2007.
  14. ^ Norwegian to strengthen Scandinavian network with FlyNordic acquisition ATW Daily News, 25 April 2007.
  15. ^ Reuters: Norwegian Air places $3.1 bln Boeing order
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External links

  Media related to Norwegian Air Shuttle at Wikimedia Commons

  • Official website (in Norwegian)
  • Official website (in English)
    • Official website in the United States (in English)
    • Official website in the UK (in English)

January 09, 2023
norwegian, shuttle, trading, norwegian, norwegian, cost, airline, norway, largest, airline, fourth, largest, cost, carrier, europe, behind, wizz, easyjet, ryanair, second, largest, airline, scandinavia, ninth, largest, airline, europe, terms, passenger, number. Norwegian Air Shuttle ASA trading as Norwegian is a Norwegian low cost airline and Norway s largest airline It is the fourth largest low cost carrier in Europe behind Wizz Air easyJet and Ryanair the second largest airline in Scandinavia and the ninth largest airline in Europe in terms of passenger numbers 3 It offers a high frequency domestic flight schedule within Scandinavia and Finland and to business destinations such as London as well as to holiday destinations in the Mediterranean and the Canary Islands transporting over 30 million people in 2016 The airline is known for its distinctive livery of white with a red nose with portraits of high achievers on the tail fins of its aircraft Norwegian Air Shuttle ASAIATA ICAO CallsignDY NOZ NORDICFounded22 January 1993 1993 01 22 AOC NO AOC 028 1993 2021 NO AOC 090 2021 Operating basesOslo Bergen Stavanger Trondheim Copenhagen Stockholm Helsinki Malaga Alicante Riga Opening in Spring 2023 Frequent flyer programNorwegian RewardSubsidiariesNorwegian Air Norway Norwegian Air SwedenFleet size37 excluding subsidiaries 67 including subsidiaries Destinations104 1 Traded asOSE NASHeadquarters Diamanten Fornebu NorwayKey peopleGeir Karlsen CEO Svein Harald Oygard Chairperson RevenueNOK 40 265 billion 2018 2 Operating incomeNOK 3 851 billion 2018 2 Net incomeNOK 1 454 billion 2018 2 Websitenorwegian wbr comNorwegian s flights are operated by itself as well as fully owned subsidiaries including Norwegian Air Sweden and Norwegian Air Norway Each airline holds a unique air operator s certificate AOC but shares branding corporate identity and commercial functions with the rest of the Group Until December 2019 Norwegian also owned and operated Norwegian Air Argentina which operated domestic flights within the country Until January 2021 Norwegian s former long haul subsidiaries Norwegian Air UK and Norwegian Long Haul operated long haul flights on behalf of the company after which both subsidiaries were put into liquidation when long haul operations were ended due to the COVID 19 pandemic Until April 2021 Norwegian utilised Ireland based Norwegian Air International for European based operations outside of Norway or Sweden Contents 1 History 1 1 1993 2001 Beginnings as a regional airline 1 2 2002 2009 Emergence as a low cost carrier 1 3 2010 2017 Rapid expansion and long haul operations 1 4 2018 2021 Restructuring and changes in strategy 1 4 1 2020 COVID 19 pandemic and seeking of government aid 1 4 2 2021 Reduction of fleet and closure of long haul operations 1 5 2021 present Post restructuring 2 Corporate affairs 2 1 Ownership and structure 2 2 Business trends 2 3 Management 2 4 Air operator s certificates 2 5 Head office 2 6 Philanthropy 3 Destinations 3 1 Long haul operations 4 Fleet 4 1 Norwegian Air Shuttle fleet 4 2 Subsidiary fleet 4 3 Historical fleet 4 4 Fleet development 4 5 Livery 5 Services 5 1 Frequent flyer program 6 Concerns and conflicts 6 1 Customer services 6 2 Labour relations 6 3 Norwegian Long Haul 7 Accidents and incidents 8 References 9 External linksHistory Edit1993 2001 Beginnings as a regional airline Edit Norwegian Air Shuttle NAS was founded on 22 January 1993 to take over the regional airline services produced by Busy Bee for Braathens in Western Norway Busy Bee founded in 1966 was a subsidiary of Braathens that operated a fleet of Fokker 50 aircraft on charter services This included the network of regional services between cities on the west coast of Norway operated on wet lease for the mother company Following Busy Bee s bankruptcy in December 1992 NAS took over three leased Fokker 50 aircraft and started operating from Bergen Airport Flesland to Haugesund Airport Karmoy as well as from Bergen to Molde Airport Aro or Kristiansund Airport Kvernberget and onwards to Trondheim Airport Vaernes The company was established and owned by former Busy Bee employees and initially had a workforce of fifty 4 5 It was based in Bergen but later established a technical base in Stavanger 6 From 1 April 1994 the airline also began service from Bergen to Alesund Airport Vigra 7 In 1995 the company received its fourth Fokker 50s and had a revenue of NOK 86 6 million and a profit of NOK 2 9 million It flew 50 daily services 8 By 1999 the company had six Fokker 50s and flew 500 000 passengers on 20 000 flights 6 9 The company had a revenue of NOK 172 million and a profit of NOK 13 million On 2 June 2000 NAS bought the helicopter operator Lufttransport from Helikopter Service 9 In 2000 the NAS fleet was expanded to seven Fokker 50s From 2 January 2001 several Braathens routes were terminated including the NAS operated services from Kristiansund to Trondheim and Molde The route from Bergen to Haugesund and Bergen Molde Trondheim were reduced 10 2002 2009 Emergence as a low cost carrier Edit Norwegian previously operated seven second hand McDonnell Douglas MD 80 series MD 82 and MD 83 aircraft On 7 January 2002 NAS took over the route from Stavanger to Newcastle flying two round trips per day this was the first route on which the airline did not wet lease the aircraft to Braathens but operated the route in its own right After Braathens was bought by Scandinavian Airlines System SAS in November 2001 all contracts that Norwegian had with Braathens for the routes on the Norwegian west coast were cancelled by SAS as it wanted its subsidiary SAS Commuter to take the routes over NAS had an 18 month cancellation period in its contract with Braathens however this was not respected by SAS the contracts were terminated without notice 11 Following the purchase of Braathens by SAS and the subsequent termination of its contracts NAS announced in April 2002 that it would start domestic scheduled services as a low cost carrier on the busiest routes From 1 September 2002 the airline re branded as Norwegian 12 The airline opened its second hub at Warsaw Frederic Chopin Airport in Poland flying to Central European destinations There were two Boeing 737 operating from Warsaw 13 The base was closed in 2010 Norwegian announced on 24 April 2007 that it had bought 100 of the Swedish low cost airline FlyNordic from Finnair plc becoming the largest low cost airline in Scandinavia As payment for the shares in FlyNordic Finnair received a 5 share stake in Norwegian 14 On 30 August 2007 Norwegian ordered 42 new Boeing 737 800 aircraft with options for 42 more an order worth US 3 1 billion 15 This order was later increased by six aircraft in November 2009 In July 2010 15 of the options were converted to orders and in June 2011 15 more options were converted bringing the total order of new owned 737 800s to 78 aircraft with 12 remaining options Additionally Norwegian introduced leased Boeing 737 800 aircraft into the fleet The first leased 737 800 arrived at Oslo Airport Gardermoen Norway on 26 January 2008 16 In April 2010 Norwegian started flights from Oslo Gardermoen and Stockholm to Helsinki Vantaa Airport During early 2011 Norwegian had three aircraft stationed in Helsinki and introduced domestic flights to Oulu Airport and Rovaniemi Airport on 31 March 2011 In May flights to nine additional international destinations began 17 18 2010 2017 Rapid expansion and long haul operations Edit In October 2009 Norwegian had announced that it intended to start flights from Oslo to New York City and Bangkok for which new intercontinental aircraft were required In 2010 it said it was considering up to 15 intercontinental destinations from Scandinavia and would also consider services to South America and Africa 19 On 8 November 2010 Norwegian announced that it had contracted to lease two new Boeing 787 Dreamliners with delivery in 2012 and that it was negotiating the leasing of additional aircraft 20 On 25 January 2012 Norwegian announced the largest orders of aircraft in European history The orders consisted of 22 Boeing 737 800 and 100 Boeing 737 MAX 8 aircraft with options for another 100 of the latter and for 100 Airbus A320neos with options for another 50 21 In late October 2012 the airline announced a new base at London Gatwick from spring 2013 with three Boeing 737 800s to be used on new international routes from London to leisure destinations in Spain Portugal France Italy and Croatia All announced routes were to be flown in competition with airlines such as British Airways easyJet and Thomson Airways 22 In 2016 Norwegian won its first charter contract in the United States flying three Boeing 737 800s out of Chicago Rockford International Airport and General Mitchell International Airport in Milwaukee to Mexico and the Caribbean from December 2016 to April 2017 for Apple Vacations and Funjet Vacations 23 By February 2017 Norwegian had expanded to the point that it became Scandinavia s largest airline 24 On 20 April 2017 Norwegian announced its second long haul destination in Asia with flights between London s Gatwick Airport and Singapore Changi Airport using Boeing 787s operated by Norwegian Air UK 25 These flights ended on 11 January 2019 On 29 June 2017 Norwegian took delivery of its first Boeing 737 MAX which featured Freddie Laker on its tailfin and was registered to Norwegian Air International 26 The parent company Norwegian Air Shuttle would later accept its first Boeing 737 MAX on 13 August 2018 the aircraft featuring Oscar Wilde on its tailfin 27 2018 2021 Restructuring and changes in strategy Edit To finance its aggressive growth involving the inauguration of many new routes the hiring and training of new employees and the accepting of aircraft deliveries Norwegian sold some of its shares in Bank Norwegian in June and December 2017 and participated in the sale and leaseback of its owned aircraft 28 Norwegian changed its strategy from growth to profitability in 2018 29 and in January 2019 the airline announced restructuring measures consisting of the closure of several crew bases mostly for its Boeing 737 operations outside Norway as well as a possible revision of its aircraft order books including the cancellation of nearly its entire Airbus A320neo family order 30 31 On 12 March 2019 the group grounded all of its Boeing 737 MAX aircraft on the advice of the EASA after the Ethiopian Airlines and Lion Air crashes 32 On 11 July 2019 the company s founder and CEO Bjorn Kjos stepped down as CEO 29 Kjos explained his decision by citing his age and the company s growing need for fresh leadership 33 34 Chief Financial Officer Geir Karlsen stepped in as interim CEO 33 In the past year of restructuring Norwegian s stock price dropped more than 85 from the previous year largely blamed on the Boeing 737 MAX groundings 34 In an effort to delay its bond repayment of 380 million by two years Norwegian offered its slots at Gatwick for collateral 34 Jacob Schram a former gas executive was named Kjos replacement as CEO on 20 November 2019 and joined the company in January 2020 35 2020 COVID 19 pandemic and seeking of government aid Edit In 2020 the COVID 19 pandemic impacted Norwegian s finances and operations and its value on the open market dropped nearly 80 in the weeks leading up to Black Thursday 36 On 16 March 2020 the airline announced it was cancelling 85 of its flights and laying off 7 300 workers 37 On 20 April 2020 the airline reported the bankruptcy of various staffing subsidiaries and the termination of agreements with OSM Aviation each of which were responsible for staffing the airline s flights from its crew bases outside of Norway France and Italy affecting 4 700 workers 38 On 27 April 2020 Norwegian outlined its plans to qualify for a governmental loan from the Norwegian state including the conversion of its debt and leasing commitments to equity its intention to reduce its active fleet to seven Boeing 737 800 aircraft operating solely on domestic routes within Norway and to postpone operations outside of Norway including to the rest of Europe and intercontinental long haul flights until March 2021 The airline presented these plans as creating a New Norwegian further planning to reinstate additional aircraft and operations as demand would allow and to ultimately operate between 110 and 120 aircraft down from the 160 aircraft it operated before the crisis 39 Shares in the airline continued to decrease in value in anticipation of the airline converting its debt to equity which occurred on 20 May 2020 resulting in companies leasing aircraft to the airline including AerCap and BOC Aviation becoming the airline s largest shareholders 40 41 42 On 17 June 2020 Norwegian began adding additional flights for the month of July from Norway to Denmark and Sweden as well as from Scandinavia to other European countries including Italy Portugal Spain and the UK among others as demand recovered and countries reopened 43 44 On 29 June 2020 the airline announced it had cancelled all of its remaining orders from Boeing consisting of 92 Boeing 737 MAXs five Boeing 787s and service agreements related to both aircraft types 45 After receiving aid from the Norwegian government Norwegian had also sought a credit guarantee for a loan through the Swedish government which the government described as being eligible for airlines with a Swedish operating permit and its main operations or headquarters in Sweden through the start of 2020 46 The Swedish government had allocated a total of 5 billion SEK in credit guarantees for potential candidate airlines intending the candidates to be financially viable and essential to the Swedish aviation infrastructure and noted that it had allocated 1 5 billion SEK to Scandinavian Airlines which is headquartered in Sweden 46 While Norwegian through itself and its subsidiary Norwegian Air Sweden collectively had a Swedish air operator s certificate and through it aircraft registered on the Swedish registry as well as operations based in Sweden the airline s application for a credit guarantee was denied by the Swedish government in August 2020 the government claiming that the airline had not been financially viable as of 31 December 2019 before the pandemic 47 Also in August 2020 Norwegian warned that the company would run out of cash by the first quarter of 2021 if it had not received further funding In November 2020 the Norwegian government stated it would not extend further government aid to the airline amidst fears the airline would use the funding to grow its operations that were based outside of Norway 48 On 18 November 2020 Norwegian sought for bankruptcy protection in Ireland where most of its remaining fleet was held 49 50 in an attempt to restructure the organization which was expected to last five months 51 During part of this period Norwegian once again reduced its network to mostly domestic operations within Norway with an active fleet of eight Boeing 737 800s 52 2021 Reduction of fleet and closure of long haul operations Edit In 2021 restructuring continued in order to formulate a sustainable business plan that would allow the airline to both receive further governmental aid and investment from private enterprise In January 2021 Norwegian and its subsidiaries began to reduce their fleets by returning several aircraft including long haul Boeing 787s to their respective lessors 53 On 14 January 2021 Norwegian announced the end of all long haul services to focus on a reduced European route network 54 55 On 24 February 2021 Norwegian announced that it had cancelled orders for 53 Airbus A320neos and 30 Airbus A321LRs 56 On 4 March 2021 CFO Geir Karlsen confirmed that the airline s Boeing 737 MAX operations would not resume and that the airline had sought to sell its 737 MAX fleet 57 58 On 11 March 2021 the Irish high court approved Norwegian s termination of a further 25 aircraft leases 59 and on 26 March 2021 approved its restructuring plan as part of its bankruptcy protection procedures 60 This was followed by the high court in Norway approving the restructuring plan on 10 April 2021 61 To further simplify and streamline its operations Norwegian retired its Irish AOC held by Norwegian Air International and began the process of reregistering NAI s remaining Irish registered fleet to Norway and the transferral of its EU based flight and base operations to Norwegian Air Sweden in mid April 2021 62 Norwegian s plans also included the operation of 50 Boeing 737 800s during 2021 in order to operate a single fleet type to later increase to 68 aircraft in 2022 consisting of 40 based in Norway and the remaining 28 to be based elsewhere in Europe Despite previously stating that its Boeing 737 MAX operations would not resume and that its Airbus A320neo family orders were cancelled its plans acknowledged the possible returns of the 737 MAX and A320neo In April 2021 Norwegian announced plans to lay off 85 percent of its staff based in Spain due to the closure of all Spanish bases formerly operated by the defunct Norwegian Air International except Alicante and Malaga which would be kept by Norwegian Air Sweden 63 In May 2021 Norwegian exited bankruptcy protection and its Irish examinership with the completion of its restructuring following no objections from either of the high courts based in Ireland and Norway 64 65 2021 present Post restructuring Edit Following Norwegian s emergence from bankruptcy protection and restructuring the airline s board of directors fired CEO Jacob Schram promoting CFO Geir Karlsen to CEO 66 During restructuring two new operating subsidiaries each with its own AOC had been established Norwegian Air Shuttle AOC AS and Norwegian Air Sweden AOC AB 67 This was followed by the transfer of the fleet to the new certificates 68 The operation of flights under the two AOCs began on 31 October 2021 using their respective ICAO airline designator codes NOZ and NSZ and callsigns NORSEMAN and NORLIGHT retiring the previous NAX NSW codes and NOR SHUTTLE NORDIC callsigns Also by the end of the month the airline agreed to lease an additional 13 Boeing 737 800s to be delivered in time for the 2022 summer season 69 On 1 December 2021 the airline announced it would resume the operation of the Boeing 737 MAX 8 with two aircraft starting in 2022 after previously retiring all of its aircraft of the type during restructuring 70 The airline ordered a further ten Boeing 737 MAX 8s in February 2022 71 In March 2022 Norwegian Air Shuttle changed its operating callsign from NORSEMAN to NORDIC previously FlyNordic s and later Norwegian Air Sweden s original callsign and Norwegian Air Sweden changed its callsign from NORLIGHT to REDNOSE previously Norwegian Air UK s callsign Corporate affairs EditOwnership and structure Edit Shares of the parent company Norwegian Air Shuttle ASA are listed on Oslo Bors Oslo Stock Exchange with the ticker symbol NAS and are included in the benchmark index OBX composed of the 25 most liquid shares on the Bors 2 Before the May 2020 recapitalization the largest shareholder was HBK Holding AS 4 64 of shares as of 3 April 2020 whose majority owner is Bjorn Kjos founder of the company 2 After the emission of new shares to its previous creditors its largest owners were AerCap 15 9 of the capital and BOC Aviation 12 7 72 The Norwegian Group consists of the parent company and its directly or indirectly owned subsidiaries in Denmark Finland Ireland Norway Spain Sweden and the United Kingdom 2 The parent company also owns 100 of the telephone company Call Norwegian AS and 99 9 of NAS Asset Management which owns the 737 800 aircraft purchased from Boeing Norwegian is also a member of Airlines for Europe 73 Business trends Edit The key trends for the Norwegian Group over recent years are shown below as at year ending 31 December 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020Turnover MNOK 7 309 8 598 10 532 12 859 15 580 19 540 22 491 26 055 30 948 40 266 43 522 9 096Profit EBT MNOK 623 243 167 623 437 1 627 75 1 508 2 562 2 490 1 688 22 133Net profit MNOK 446 189 122 475 319 1 072 246 1 135 1 794 1 454 1 609 23 040Number of employees FTE at y end 1 852 2 211 2 555 2 890 3 738 4 314 4 576 5 796 7 845 10 215 9 389 6 365Number of passengers m 10 8 13 0 15 7 17 7 20 7 24 0 25 8 29 3 33 2 37 3 36 2 6 87Passenger load factor 78 2 77 4 79 3 78 5 78 3 80 9 86 2 87 7 87 5 85 8 86 6 75 2Revenue ASK RASK 0 47 0 40 0 42 0 43 0 38 0 35 0 38 0 36 0 34 0 33 0 35 0 36Unit cost CASK 0 49 0 46 0 46 0 45 0 42 0 42 0 42 0 41 0 43 0 43 0 44 0 94Number of aircraft at year end 46 57 62 68 85 95 99 118 144 165 156 131Notes sources 74 75 74 76 77 78 79 80 81 2 82 83 Management Edit The company is headed by CEO Geir Karlsen Marty St George as COO and the board of directors is chaired by Niels Smedegaard 84 85 Bjorn Kjos the company s founder and previously its largest shareholder stepped down as CEO on 11 July 2019 but continued to act as an adviser 29 Kjos was subsequently replaced by Karlsen as acting CEO for six months before the company appointed Jacob Schram as its CEO who served from January 2020 until June 2021 66 Air operator s certificates Edit Norwegian Air Shuttle and its integrated subsidiaries which together form Norwegian Group each hold their own air operator s certificate AOC Over the airline group s history it has collectively held multiple AOCs in various countries for the operation of its flights beginning with the acquisition of Swedish airline FlyNordic in 2008 and later setting up subsidiary airlines in Ireland the United Kingdom Sweden and Argentina in order to access traffic rights and freedoms in countries beyond Norway 86 By 2021 the airline group had since reduced its AOCs to certificates registered in Norway and Sweden held by Norwegian Air Shuttle and Norwegian Air Sweden respectively 62 Head office Edit Diamanten the headquarters of Norwegian Air Shuttle The company s head office is in Diamanten an office building at Fornebu Baerum outside Oslo 87 Previously the airline had its head office functions inside other buildings in Fornebu 88 but in 2010 moved to Diamanten which had been the former Braathens and later SAS Norway head office 87 Philanthropy Edit Since 2007 Norwegian has been a signature partner with UNICEF Norway and has operated four aid flights to various war torn countries in the world These are flights for which the company its employees and passengers contribute money to fill an aircraft with aid and deliver the aid to the country in need Passengers can contribute when they purchase tickets food and drinks or through the entertainment system on board Initially the airline used one of its Boeing 737 300 or Boeing 737 800 aircraft in a special UNICEF livery but in 2017 for the first time the airline used a Boeing 787 9 in its mission to Yemen 89 In 2018 the airline cooperated with MegaDo and Insideflyer auctioning off seats for these special flights with all proceeds donated to UNICEF 90 Norwegian and UNICEF have conducted five humanitarian aid missions since 2014 to the Central African Republic to Syrian refugees in Jordan to Mali Yemen and Chad The partners claim that together they have delivered emergency aid that has saved more than 100 000 children s lives 91 Destinations EditMain article List of Norwegian Air Shuttle destinations Norwegian Air Shuttle serves destinations throughout Europe and North Africa for both business and leisure markets Combined with its integrated subsidiaries that operate additional short haul flights the airline flies to 104 destinations as of January 2021 1 Domestic intra Nordic and typical European business and leisure destinations have the most flights The busiest routes in Norwegian s network are the Oslo to Bergen and the Oslo to Trondheim routes with 15 daily round trips Norwegian s largest non Scandinavian operation is to London Gatwick with up to 24 daily round trips Intra Scandinavian routes and in particular on the capital triangle between Oslo Stockholm and Copenhagen are attractive due to extensive traffic for both business and leisure travellers Other modes of transportation between these cities are generally slow 92 Long haul operations Edit Main article Norwegian Long Haul Main article Norwegian Air International Main article Norwegian Air UK Following Norwegian s announcement in 2009 that it would enter the long haul market Norwegian subsequently launched long haul flights on 30 May 2013 which initially consisted of flights from Oslo and Stockholm to Bangkok and New York City 93 The flights which were operated by a new subsidiary Norwegian Long Haul originally launched with wet leased Airbus A340 300 aircraft while the deliveries of the airline s Boeing 787 Dreamliner aircraft were delayed Over the next several years Norwegian s long haul operations with its Boeing 787s expanded to other European countries in addition to Scandinavia with its route network eventually consisting of flights to Asia and the Americas from Europe A new subsidiary Norwegian Air UK was also established to operate long haul flights at Norwegian s London Gatwick base Norwegian also launched long haul flights using Boeing 737s between Europe and North America in 2017 initially with Boeing 737 800 aircraft before it received its first of several Boeing 737 MAX aircraft These flights were operated by Norwegian s Irish subsidiary airline Norwegian Air International Long haul operations with the Boeing 737s were ended in September 2019 following the Boeing 737 MAX groundings since March of that year 94 while long haul flights with the Boeing 787s were discontinued in January 2021 following their initial suspension as an impact of the COVID 19 pandemic 55 Fleet Edit A Norwegian Air Shuttle Boeing 737 800 A former Norwegian Air Shuttle Boeing 737 300 phased out in 2015 A former Norwegian Boeing 787 9 operated by Norwegian Long Haul phased out in 2021 A former Norwegian Fokker 50 phased out in 2004 Norwegian Air Shuttle fleet Edit As of May 2022 update the Norwegian Air Shuttle fleet excluding subsidiaries consists of the following aircraft 95 96 97 Norwegian Air Shuttle fleet Aircraft In service Orders Passengers NotesBoeing 737 800 38 186189Boeing 737 MAX 8 59 189 Deliveries begin in 2022 70 71 98 Total 37 59Subsidiary fleet Edit As of April 2022 update Norwegian Air Shuttle s integrated subsidiaries operate the following aircraft 99 100 101 Norwegian Air Shuttle subsidiary fleet Aircraft In service Orders Passengers NotesBoeing 737 800 1 186 Operated by Norwegian Air Norway26 186 Operated by Norwegian Air Sweden189Boeing 737 MAX 8 3 189Total 30 Historical fleet Edit Norwegian and its integrated subsidiaries have previously operated the following aircraft 102 103 104 Norwegian Air Shuttle historical fleet Aircraft Total Introduced Retired Notes RefsBoeing 737 300 28 2002 2015 105 Boeing 737 500 1 2002 2003 105 106 Boeing 787 8 8 2013 2021 55 Boeing 787 9 29 2016 2021Fokker 50 6 1993 2004 107 McDonnell Douglas MD 82 5 2007 2009 Transferred from FlyNordic 108 McDonnell Douglas MD 83 3 2008 2009Fleet development Edit From 1993 to 2002 the company solely operated Fokker 50 turbo prop aircraft primarily as a commuter airline having a total fleet of six by 2002 The company ceased all Fokker 50 operations at the end of 2003 to focus on Boeing 737 300 jet operations 107 For a limited period in the early years of the 737 operations Norwegian operated a Boeing 737 500 as an interim solution while waiting for 737 300 deliveries 106 Following the acquisition of Swedish low cost airline FlyNordic in 2007 Norwegian inherited eight McDonnell Douglas MD 80 series aircraft 108 The last of the MD 80 aircraft was phased out two years later 108 Livery Edit Norwegian s aircraft livery is white with a signal red nose and a dark blue stripe the same colours as the flag of Norway The vertical stabilizer or tailfin is painted with a red tip and a dark blue stripe underneath containing the airline s website with the rest of the talfin either blank white or featuring depictions of historically significant individuals from across Europe and the Americas 109 Special liveries featured on Norwegian s aircraft include or previously included promotional liveries for the insurance company Silver 110 Norwegian s partnership with UNICEF Network Norway and the airline s frequent flyer program Norwegian Reward Services Edit Boeing Sky interior on a Norwegian Boeing 737 800 Norwegian s Boeing 737s are configured in an all economy class layout consisting of 186 or 189 seats in a 3 3 configuration The airline offers in flight entertainment by overhead screens video on demand streamable to personal devices and WiFi Internet access 111 112 When the airline previously operated widebody Boeing 787 aircraft through its integrated subsidiaries it offered premium economy class seating and services As a low cost airline Norwegian charges additional fees for on board food and drinks checked baggage payment by credit card and other non core services 113 Frequent flyer program Edit The airline runs a frequent flyer program called Norwegian Reward Passengers can earn points based on the price of the ticket and the ticket class Norwegian supported the ban on point accrual that was in force on domestic flights in Norway until 16 May 2013 but when that ban was lifted the reward programs were extended to that market as well 114 Concerns and conflicts EditCustomer services Edit It was reported in 2014 that Norwegian Air customers had lodged a record number of complaints with a tribunal judge stating to Dagens Naeringsliv We have never before seen this scope of complaints in a single case 115 Norwegian s policies were also criticized by passengers who were left without food drinks and blankets on board for up to 12 hours available for pay but only with credit card 116 In August 2014 35 000 people were reportedly hit with delays when flying with Norwegian and 1 200 passengers ultimately sued Norwegian for compensation 117 However for the most part the tribunal did not agree with the complaints and only in a few cases did Norwegian have to compensate the passenger s 118 119 120 Labour relations Edit Between 2011 and 2013 Norwegian Air Shuttle NAS was criticized regarding its treatment of employees The media first reported NAS s announced intention to open a base in Helsinki from where it hired pilots on short term contracts in Estonia rather than as employees within the company The Norwegian tax office authorities reportedly suspected in August 2012 that many Norwegian citizens were working for NAS on these contracts and not paying Norwegian taxes despite operating on flights originating from Norway 121 122 The Norwegian Pilot s Union NPU took NAS to court over the short term contracts Then CEO Bjorn Kjos appeared to inflame matters when he declared that NAS would no longer hire employees on Norwegian terms 123 124 In 2012 NAS started to use contract employed pilots on routes within Scandinavia considered by the NPU to be an abrogation of labor terms regarding non Scandinavian pilots on routes within Scandinavia The NPU soon after sued NAS 125 In October 2013 the NPU announced its intention to strike because NAS had forced its pilots to face dismissal or transfer to Norwegian Air Norway or Norwegian Air Resources AB both subsidiaries of NAS the respective subsidiary would then hire the pilots back to NAS The NPU and its Swedish counterpart SPF accused NAS of using this ploy to break the solidarity and organisation of the pilots with the eventual goal of coercing pilots to convert their jobs to contract positions 126 127 In mid December 2013 NAS demanded that its Swedish non contract flight attendants transfer to Proffice Aviation an external staffing company or face dismissal According to the Swedish cabin crew union Unionen it managed to save the jobs of 53 NAS employees but it was dissatisfied with the direction NAS had taken The situation led to the leader for the Swedish Left Party Jonas Sjostedt to state that stricter regulation was needed for the use of staffing companies in Sweden 128 Norwegian Long Haul Edit Main article Norwegian Long Haul Criticism Norwegian Long Haul was criticized for the terms of its contracts with its long haul flight attendants on contracts based in Thailand 129 The Air Line Pilots Association further accused Norwegian of unfair competition practices The airline contested these accusations and disclosed the pay scale for its Thai employees who earn between 33 300 and US 39 200 per annum which is under the 42 2K USD 130 average pay for US flight attendants though these comparisons are made between solely intercontinental Norwegian Long Haul flights versus domestic and intercontinental flights of US paid flight attendants 131 Accidents and incidents EditA Norwegian Boeing 737 MAX suffered an unspecified technical failure over Iran on 14 December 2018 132 The pilot made a precautionary landing at Shiraz Shahid Dastgheib International Airport without incident Spare parts required to make the aircraft airworthy were not available outside the United States which had prohibited exports of technology to Iran Two months later the almost brand new aircraft was still stranded in Shiraz and subject to seizure by the Iranian government 133 On 22 February 2019 the aircraft flew from Shiraz to Stockholm after it had been stranded for 70 days 134 References Edit a b norwegian com Route map retrieved 16 January 2021 a b c d e f g Norwegian 2018 Annual Report PDF 20 March 2019 Archived from the original PDF on 22 April 2019 Retrieved 22 April 2019 Her er Europas storste flyselskaper regnet etter passasjertall Verdens Gang 9 January 2013 in Norwegian Norwegian Air Shuttle pa ruinene etter Busy Bee in Norwegian Norwegian News Agency 27 January 1993 Valderhaug Rune 28 January 1993 Nytt selskap flyr fra Bergen Bergens Tidende in Norwegian a b Larsen Trygve 13 October 2000 Vil fly selv Dagens Naeringsliv in Norwegian Valderhaug Rune 20 January 1994 Braathen vil ikke fly direkte Bergen Nord Norge in Norwegian p 6 Saethre Lars N 24 August 1996 Nye aktorer kjemper om Wideroe nett Aftenposten in Norwegian p 27 a b Norwegian Air Shuttle kjoper Lufttransport AS in Norwegian Norwegian News Agency 2 June 2000 Lillesund Geir 15 November 2000 Braathens fortsetter omleggingen kutter kortruter in Norwegian Norwegian News Agency Larsen Trygve 11 January 2002 NAS inn for landing Dagens Naeringsliv in Norwegian Directory World Airlines Flight International 10 April 2007 p 57 Quarterly report 3rd quarter 2006 PDF norwegian no Archived from the original PDF on 27 June 2007 Norwegian to strengthen Scandinavian network with FlyNordic acquisition ATW Daily News 25 April 2007 Reuters Norwegian Air places 3 1 bln Boeing order Photo Norwegian Air Shuttle Boeing 737 8FZ LN NOB Retrieved 10 May 2015 Kaur Simmi 5 October 2010 Norwegian apner ny base Aftenposten in Norwegian Retrieved 5 October 2010 Norwegian apner base og satser innenriks i Finland in Norwegian Norwegian Air Shuttle 5 October 2010 Archived from the original on 31 August 2014 Retrieved 5 October 2010 Kaspersen Line 22 September 2010 Norwegians hemmelige langdistanseplaner Dagens Naeringsliv in Norwegian Retrieved 5 October 2010 Kaspersen Line 8 November 2010 Her er Norwegians New York fly Dagens Naeringsliv in Norwegian Retrieved 5 October 2010 Ekroll Henning Carr 25 January 2012 Norwegian kjoper fly for 127 milliarder kroner Aftenposten in Norwegian Archived from the original on 27 January 2012 volaspheric blogspot com Norwegian announces base in London Gatwick 25 October 2012 Yeo Ghim Lay 13 July 2016 Norwegian wins first US charter deals FlightGlobal Reed Business Information Retrieved 5 January 2017 Norwegian become larger than SAS Norway Today Norway Today 7 February 2017 Norwegian takes low cost long haul global with new London Singapore route from 179 media norwegian com Press release EI FYA Norwegian Air International Boeing 737 8 MAX Planespotters net Retrieved 14 January 2019 LN BKA Norwegian Air Shuttle Boeing 737 8 MAX Planespotters net Fehrm Bjorn 14 February 2018 Norwegian flies in thin air Leeham News and Comment Retrieved 15 February 2018 a b c CFO Geir Karlsen appointed interim CEO of Norwegian as Bjorn Kjos steps down Norwegian Press release Norwegian Air Shuttle ASA 11 July 2019 Retrieved 11 July 2019 Norwegian Air to shut some bases and axe routes to cut costs Reuters 16 January 2019 Retrieved 23 May 2019 airliners de Norwegian to check Boeing jets in its fleet as well 17 January 2019 Norwegian Air grounds its Boeing 737 MAX 8 jets Reuters 12 March 2019 Retrieved 12 March 2019 a b Katz Benjamin D Sleire Sveinung 11 July 2019 Norwegian Air CEO and Founder Steps Down Bloomberg Archived from the original on 7 January 2020 a b c Warner Bernhard 4 September 2019 Norwegian Air Pleads With Creditors for a Lifeline as Boeing 737 MAX Fallout Deepens Fortune Archived from the original on 3 August 2020 Retrieved 30 June 2020 Nikel David 20 November 2019 Jacob Schram Norwegian Air Announces New CEO Forbes Retrieved 30 June 2020 Meyer David 5 March 2020 The coronavirus is officially claiming its first corporate casualties Fortune Archived from the original on 6 March 2020 Solsvik Terje 16 March 2020 Norwegian Air to cancel 85 of flights and lay off 90 of staff Reuters Retrieved 30 June 2020 Nikel David 20 April 2020 Norwegian Crisis Continues As Four Staffing Companies Go Bankrupt Forbes Retrieved 30 June 2020 Norwegian to ditch long haul flying until March 2021 InsideFlyer 27 April 2020 Retrieved 30 June 2020 Mitchell Archie 14 April 2020 Norwegian Air Stock Plunges Over Fears Rescue Plan Will Destroy Shareholder Value Barron s Financial and Investment News Dow Jones amp Company Inc Retrieved 30 June 2020 Klesty Victoria Solsvik Terje 20 May 2020 Norwegian Air s lessors take majority ownership Reuters Retrieved 30 June 2020 Keown Callum 20 May 2020 Norwegian Air Stock Sinks as Debt for Equity Swap Secures State Aid The Airline s Problems Are Far From Over Barron s Financial and Investment News Dow Jones amp Company Inc Retrieved 30 June 2020 Klesty Victoria Ringstrom Anna 16 June 2020 Norwegian Air SAS to add more flights as demand picks up Reuters Retrieved 30 June 2020 Payet Jose Antonio 18 June 2020 Norwegian to Re Open U K Operations AirlineGeeks AirlineGeeks LLC Retrieved 30 June 2020 Fouche Gwladys Solsvik Terje 29 June 2020 Norwegian Air cancels 97 Boeing MAX and Dreamliners claims compensation Reuters Retrieved 30 June 2020 a b State credit guarantees to airlines and expanded credit guarantee framework for the Swedish Export Credit Agency to mitigate the effects of SARS CoV 2 Government Offices of Sweden Press release Swedish Ministries of Finance and Infrastructure 18 March 2020 Retrieved 17 September 2020 Ringstrom Anna Solsvik Terje 17 August 2020 Sweden rejects credit guarantee for struggling Norwegian Air Reuters Retrieved 17 September 2020 Covid Norwegian Air faces very uncertain future BBC News 9 November 2020 Retrieved 9 November 2020 Norwegian Air seeks bankruptcy protection to restructure AP News Retrieved 18 November 2020 Norwegian Air seeks bankruptcy protection to restructure The Washington Post Retrieved 18 November 2020 dead link Norwegian Air files for bankruptcy protection in Ireland The Guardian Retrieved 19 November 2020 Stave Tyra Kristiansen Lorentzen Marius 4 March 2021 Nytt kraftig passasjerfall for Norwegian New sharp drop in passengers for Norwegian E24 Naeringsliv in Norwegian O Halloran Barry 6 January 2021 Norwegian Air begins cutting its fleet ahead of restructuring The Irish Times Solsvik Terje Klesty Victoria 14 January 2021 UPDATE 5 Norwegian Air to end transatlantic flights seeks state help Reuters a b c Philip Siddharth Vikram 14 January 2021 Norwegian Air Gives Up Long Haul Flying in Plan to Exit Insolvency Bloomberg News Airbus Agrees Terms To Cancel Norwegian s 88 Aircraft Orders Simple Flying 24 February 2021 Retrieved 24 February 2021 Norwegian fliegt nie wieder Boeing 737 Max Norwegian never flies Boeing 737 MAX again aeroTELEGRAPH in German 4 March 2021 Norwegian Won t Fly The Boeing 737 MAX Again Simple Flying 3 March 2021 Retrieved 3 March 2021 Norwegian wins court nod to axe leases on 25 aircraft ch aviation 11 March 2021 Retrieved 22 April 2021 Trumpy Jacob Johanneson Erik Bucher 26 March 2021 Den irske dommeren har godkjent Norwegians redningsplan The Irish judge has approved Norwegian s rescue plan Dagens Naeringsliv in Norwegian Retrieved 22 April 2021 Norwegian Air Shuttle ASA NAS Update on the Norwegian reconstruction process NewsWeb Press release Oslo Stock Exchange 12 April 2021 Retrieved 22 April 2021 a b Company presentation PDF Norwegian Air Shuttle ASA 14 April 2021 Retrieved 22 April 2021 Consolidated AOC structure with one EU and one Norwegian AOC with full flexibility on crew and clear accountability Norwegian streicht bis zu 1200 Jobs in Spanien Norwegian is cutting up to 1 200 jobs in Spain airliners de in German Neun Zeichen GmbH 4 May 2021 Dunn Graham 18 May 2021 Norwegian edges closer to completing financial restructuring FlightGlobal DVV Media Group Retrieved 14 July 2021 Norwegian exits bankruptcy after shedding two thirds of its fleet FlightGlobal DVV Media Group 26 May 2021 Retrieved 14 July 2021 a b Buli Nora Klesty Victoria 21 June 2021 Norwegian Air fires CEO in surprise move after restructuring Reuters Retrieved 14 July 2021 Registration document PDF Norwegian Air Shuttle 6 May 2021 p 20 Retrieved 2 November 2021 Norwegian to close Irish subsidiary report ch aviation 22 June 2021 Retrieved 10 July 2021 Norwegian Air Sweden AOC has assumed twenty three ex Norwegian Air Sweden B737 800s Fouche Gwladys Solsvik Terje 27 October 2021 Norwegian Air to lease 13 Boeing planes Reuters Retrieved 6 November 2021 a b Dunn Graham 1 December 2021 Norwegian goes back to Max under new lease deal FlightGlobal DVV Media Group Retrieved 20 December 2021 a b AerCap Signs Lease Agreements with Norwegian Air Shuttle ASA for Ten New Boeing 737 MAX 8 Aircraft and Eight Boeing 737 800 NG Aircraft AerCap 28 February 2022 Norwegian har oppfylt statens vilkar for a fa krisepakke aksjen stuper Dagens Naering in Norwegian 20 May 2020 Norwegian joins new European airline alliance The Local 25 February 2016 a b Annual Reports Norwegian Air Shuttle Archived from the original on 23 May 2012 Retrieved 10 December 2011 The Year in Brief Norwegian Air Shuttle Retrieved 10 December 2011 permanent dead link Norwegian Annual Report 2012 the year in brief 20 March 2013 Archived from the original on 19 April 2013 Retrieved 20 May 2013 Norwegian Q4 2013 Presentation PDF Archived from the original PDF on 22 March 2014 Retrieved 21 March 2013 Norwegian 2014 Annual Report PDF Retrieved 2 January 2016 Norwegian 2015 Annual Report PDF Retrieved 9 June 2016 Norwegian 2016 Annual Report PDF 24 March 2017 Retrieved 22 July 2017 Norwegian 2017 Annual Report PDF 26 April 2018 Retrieved 28 April 2018 Interim report Norwegian Air Shuttle ASA fourth quarter and full year 2019 PDF February 2020 Retrieved 16 February 2020 Norwegian 2020 Annual Report PDF 23 April 2021 Retrieved 29 October 2021 Management Norwegian Retrieved 14 July 2021 Board of Directors Norwegian www norwegian com Retrieved 5 November 2018 Norwegian gains Irish AOC FlightGlobal 12 February 2014 a b Schmidt Oystein 25 February 2010 Kjos klinker til med realt kupp Hegnar Online in Norwegian Retrieved 4 March 2010 Home page Norwegian Air Shuttle 13 January 2008 Retrieved on 7 May 2010 Norwegian Air Shuttle Postboks 115 1330 Fornebu Besoksadresse Oksenoyveien 10A Fornebu A Flying Force for Good Organizations and Airline Livery Combinations AirlineGeeks com 24 April 2018 Retrieved 18 May 2018 On Board Norwegian s UNICEF Dreamliner Flight to Djibouti The Points Guy Retrieved 18 May 2018 Norwegian s Fourth Humanitarian Aid Flight with UNICEF Now on its Way for Yemen with Emergency Aid Norwegian com Press release Norwegian Air Shuttle ASA 25 September 2017 Train travel times 2014 Stockholm Oslo 5 55 Stockholm Copenhagen 5 15 Oslo Copenhagen from 7 00 according to ResRobot Find the best connection from door to door Kjos sendte forste fly til New York in Norwegian e24 NTB 30 May 2013 Retrieved 24 June 2013 Martyn Petula 13 August 2019 Norwegian Air to discontinue transatlantic routes from Ireland RTE ie Raidio Teilifis Eireann Retrieved 13 August 2019 Our Aircraft norwegian com Retrieved 2 July 2017 Utdrag luftfartoyregisteret inkludert manedlige endringer Archived from the original on 15 October 2012 Retrieved 10 May 2015 Norwegian Air Shuttle AOC Fleet Details and History Planespotters net Retrieved 7 January 2023 Norwegian Air Shuttle ASA NAS Agreement to purchase 50 Boeing 737 MAX 8 aircraft NewsWeb Retrieved 30 May 2022 Norwegian Air Sweden AOC Fleet Details and History Planespotters net 29 October 2021 Retrieved 2 November 2021 Norwegian Air Norway Fleet Details and History Planespotters net 12 October 2021 Retrieved 2 November 2021 Norwegian Fleet Details and History Planespotters net 31 October 2021 Retrieved 2 November 2021 Norwegian Air International Fleet Details and History Planespotters net Retrieved 14 February 2021 Norwegian Long Haul Fleet Details and History Planespotters net Retrieved 14 February 2021 Norwegian Air UK Fleet Details and History Planespotters net Retrieved 14 February 2021 a b Airfleets Boeing 737 in Norwegian Air Shuttle history Retrieved 17 September 2009 a b N364LF ILFC Boeing 737 500 Planespotters net Retrieved 14 July 2019 a b Airfleets Fokker 50 in Norwegian Air Shuttle history Retrieved 17 September 2009 a b c Airfleets McDonnell Douglas MD 80 90 in Norwegian Air Shuttle history Retrieved 17 September 2009 Max Manus halehelt pa Norwegians nyeste fly Boarding no in Norwegian 11 March 2010 Archived from the original on 29 September 2011 Retrieved 11 March 2010 Silver og Norwegian har inngatt et nytt og spennende samarbeid Lanserer Norges forste logojet in Norwegian Norwegian Air Shuttle 14 September 2006 Archived from the original on 29 February 2012 Retrieved 11 March 2010 Free WiFi on Norwegian Flights Norwegian Retrieved 15 November 2017 Aagaard Jan 7 January 2019 Norwegian lancerer gratis WiFi pa langruter Norwegian launches free WiFi on long routes CHECK IN dk in Danish Travelmedia Nordic ApS Retrieved 8 January 2019 Service Norwegian Air Shuttle Archived from the original on 19 June 2009 Retrieved 5 March 2010 Ravnaas Niels Ruben 23 May 2013 Na gir ogsa Norwegian bonuspoeng in Norwegian NA24 Retrieved 23 May 2013 Norwegian Air complaints pile up newsinenglish no 7 January 2014 Norwegian airline backs down on water and cash policy The Daily Telegraph 20 June 2013 Archived from the original on 12 January 2022 Swedish passengers sue Norwegian airline thelocal se 13 August 2014 Knut Erik Mikalsen Klageflom mot Norwegian Aftenposten Boarding no Klager mot Norwegian fikk ikke medhold Archived from the original on 12 May 2015 Retrieved 8 September 2015 Klageflom mot Norwegian Bergens Tidende Berglund Nina 21 August 2012 Pilots land on tax authorities radar Views and News from Norway newsinenglish no Retrieved 22 December 2013 Norwegian piloter etterforskes for skattesnusk Dagens Naeringsliv in Norwegian dn no 21 August 2012 Retrieved 22 December 2013 Pilot oppror mot Kjos Dagens Naeringsliv in Norwegian dn no 4 April 2011 Retrieved 22 December 2013 Vi ansetter ingen i Norge TDN Finans in Norwegian dn no 19 May 2011 Retrieved 22 December 2013 Norwegian saksokes av sine egne piloter Dagens Naeringsliv in Norwegian dn no 16 September 2012 Retrieved 22 December 2013 Norwegian vil vingeklippe piloter for streik Dagens Naeringsliv in Norwegian dn no 22 October 2013 Retrieved 22 December 2013 Piloter varslar om sympatistrejk Svenska Dagbladet in Swedish Stockholm TT SvD se 31 October 2013 Retrieved 22 December 2013 Karlsson Josefin 19 December 2013 Norwegian sager upp kabinpersonal i Sverige Aftonbladet in Swedish Aftonbladet se Retrieved 22 December 2013 Parat Sosial dumping i Norwegian NTB Dagens Naeringsliv in Norwegian dn no 30 October 2013 Retrieved 22 December 2013 Flight Attendants dn no 9 September 2008 Retrieved 10 May 2015 Forsiden dn no Retrieved 10 May 2015 Karasz Palko 9 January 2019 A Norwegian Air Jet Landed in Iran 4 Weeks Ago It Can t Leave Yet The New York Times Retrieved 18 April 2019 Macheras Alex 16 January 2018 Norwegian Air s ongoing nightmare in Iran Gulf Times Retrieved 13 February 2019 Tom 22 February 2019 Norwegian 737 Takes Off From Iran After Being Stuck For 2 Months Simple Flying Retrieved 20 March 2019 External links Edit Media related to Norwegian Air Shuttle at Wikimedia Commons Official website in Norwegian Official website in English Official website in the United States in English Official website in the UK in English Portals Aviation Companies Norway Retrieved from https en wikipedia org w index php title Norwegian Air Shuttle amp oldid 1132091758, wikipedia, wiki, book, books, 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