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Wikipedia

BlackBerry

February 23, 2023

This article is about the brand of electronic devices. For its parent company, see BlackBerry Limited. For the fruit, see Blackberry. For other uses, see Blackberry (disambiguation).

BlackBerry was a brand of smartphones and other related mobile services and devices. The line was originally developed and maintained by the Canadian company BlackBerry Limited (formerly known as Research In Motion, or RIM) from 1999 to 2016, after which it was licensed to various companies.[1]

BlackBerry
Three BlackBerry devices in comparison
DeveloperBlackBerry Limited (1999–2016)
BB Merah Putih (Indonesia; 2016–2019)
Optiemus Infracom (India; 2017–2018)
TCL Corporation (Worldwide; 2016–2020)
OnwardMobility (Enterprise; 2020–2022)
ManufacturerCurrent:
Optiemus Infracom (South Asia)
FIH Mobile (Enterprise)
Former:
BlackBerry Limited
TCL (Worldwide)
BB Merah Putih (Indonesia)
TypeHandheld devices
Release dateJanuary 19, 1999; 24 years ago (1999-01-19)
DiscontinuedJanuary 7, 2022; 13 months ago (2022-01-07)
Operating systemAndroid
Former:
BlackBerry 10
BlackBerry OS
Online servicesBlackBerry World, Google Play Store, BlackBerry Messenger
Websitewww.blackberry.com

Specializing in secure communications and mobile productivity, BlackBerry was once well known for the keyboards on most of its devices and software services that ran through its own servers.[2] At its peak in September 2011, there were 85 million BlackBerry subscribers worldwide.[3][4] However, BlackBerry lost its dominant position in the market due to the success of the Android and iOS platforms; its numbers had fallen to 23 million in March 2016, a decline of almost three-quarters.

On September 28, 2016, BlackBerry Limited announced it would cease designing its own BlackBerry devices in favor of licensing to partners to design, manufacture, and market.[5] The original licensors were BB Merah Putih for the Indonesian market, Optiemus Infracom for the South Asian market, and BlackBerry Mobile (a trade name of TCL Technology) for all other markets.[6][7]

Historically, BlackBerry devices used a proprietary operating system—known as BlackBerry OS—developed by BlackBerry Limited. In 2013, BlackBerry introduced BlackBerry 10, a major revamp of the platform based on the QNX operating system. BlackBerry 10 was meant to replace the aging BlackBerry OS platform with a new system that was more in line with the user experiences of Android and iOS platforms. In 2015, BlackBerry began releasing Android-based smartphones, beginning with the BlackBerry Priv.

History

 
Mike Lazaridis – Founder and former co-CEO of BlackBerry

Research in Motion (RIM), founded in Waterloo, Ontario, first developed the Inter@ctive Pager 900, announced on September 18, 1996. The Inter@ctive Pager 900 was a clamshell-type device that allowed two-way paging.[8] After the success of the 900, the Inter@ctive Pager 800 was created for IBM, which bought US$10 million worth of them on February 4, 1998.[9] The next device to be released was the Inter@ctive Pager 950, on August 26, 1998. The very first device to carry the BlackBerry name was the BlackBerry 850, an email pager, released January 19, 1999. Although identical in appearance to the 950, the 850 was the first device to integrate email and the name Inter@ctive Pager was no longer used to brand the device.

The first BlackBerry device, the 850, was introduced in 1999 as a two-way pager in Munich, Germany.[10] BlackBerry was a solution devised by RIM for delivering e-mail over several different wireless networks.[11] The name BlackBerry was coined by the marketing company Lexicon Branding. The name was chosen out of about 40 potential names, because of the resemblance of the keyboard's buttons to that of the drupelets that compose the blackberry fruit, and the instant pronunciation which reflected the speed of this push email system.[12]

The original BlackBerry devices, the RIM 850 and 857, used the DataTAC network. In 2002, the more commonly known convergent smartphone BlackBerry was released, which supports push email, mobile telephone, text messaging, Internet faxing, Web browsing and other wireless information services.[13]

BlackBerry gained market share in the mobile industry by concentrating on email. BlackBerry began to offer email service on non-BlackBerry devices, such as the Palm Treo, through the proprietary BlackBerry Connect software.

The original BlackBerry device had a monochrome display while newer models installed color displays. All newer models have been optimized for "thumbing", the use of only the thumbs to type on a keyboard. The Storm 1 and Storm 2 include a SureType keypad for typing. Originally, system navigation was achieved with the use of a scroll wheel mounted on the right side of device models prior to the 8700. The trackwheel was replaced by the trackball with the introduction of the Pearl series, which allowed four-way scrolling. The trackball was replaced by the optical trackpad with the introduction of the Curve 8500 series. Models made to use iDEN networks, such as Nextel, SouthernLINC, NII Holdings, and Mike also incorporate a push-to-talk (PTT) feature, similar to a two-way radio.

On January 30, 2013, BlackBerry announced the release of the Z10 and Q10 smartphones. Both models consist of touch screens: the Z10 features an all-touch design[14] and the Q10 combines a QWERTY keyboard with touchscreen features.[15]

During the second financial quarter of 2013, BlackBerry sold 6.8 million handsets, but was eclipsed by the sales of competitor Nokia's Lumia model for the first time.[16]

On August 12, 2013, BlackBerry announced the intention to sell the company due to their increasingly unfavourable financial position and competition in the mobile industry.[17] Largely due to lower than expected sales on the Z10, BlackBerry announced on September 20, 2013, that 4,500 full- and part-time positions (an estimated 40% of its operating staff) have been terminated and its product line has been reduced from six to four models.[18] On September 23, 2013, Fairfax Financial, which owns a 10% equity stake in BlackBerry, made an offer to acquire BlackBerry for $4.7 billion (at $9.00 per share). Following the announcement, BlackBerry announced an acceptance of the offer provisionally but it would continue to seek other offers until November 4, 2013.[19]

On November 4, 2013, BlackBerry replaced Thorsten Heins with new interim CEO John S. Chen, the former CEO of Sybase.[20] On November 8, the BlackBerry board rejected proposals from several technology companies for various BlackBerry assets on grounds that a break-up did not serve the interest of all stakeholders, which include employees, customers and suppliers in addition to shareholders, said the sources, who did not want to be identified as the discussions were confidential.[21] On November 13, 2013, Chen released an open message: "We are committed to reclaiming our success."[22]

In early July 2014, the TechCrunch online publication published an article titled "BlackBerry Is One Of The Hottest Stocks Of 2014, Seriously", following a 50 percent rise in the company's stock, an increase that was greater than peer companies such as Apple and Google; however, an analysis of BlackBerry's financial results showed that neither revenue or profit margin were improved, but, instead, costs were markedly reduced. During the same period, BlackBerry also introduced the new Passport handset—consisting of a 4.5-inch (11 cm) square screen with "Full HD-class" (1,440 x 1,440) resolution and marketed to professional fields such as healthcare and architecture—promoted its Messenger app and released minor updates for the BB10 mobile operating system.[23][24]

On December 17, 2014, the BlackBerry Classic was introduced; it is meant to be more in line with the former Bold series, incorporating navigation buttons similar to the previous BlackBerry OS devices.[25] When it was discontinued in June 2016, it was the last BlackBerry with a keyboard that dominates the front of the phone in the classic style.[26]

In September 2015, BlackBerry officially unveiled the BlackBerry Priv, a slider, with a German made camera lens with 18 megapixels, phablet that utilizes the Android operating system with additional security and productivity-oriented features inspired by the BlackBerry operating systems.[27][28][29][30] However, BlackBerry COO Marty Beard told Bloomberg that "The company's never said that we would not build another BB10 device."[31]

On July 26, 2016, the company hinted that another model with a physical keyboard was "coming shortly". The same day, BlackBerry unveiled a mid-range Android model with only an on-screen keyboard, the BlackBerry DTEK50, powered by the then latest version of Android, 6.0, Marshmallow. (The Priv could also be upgraded to 6.0) This device featured a 5.2-inch full high-definition display. BlackBerry chief security officer David Kleidermacher stressed data security during the launch, indicating that this model included built-in malware protection and encryption of all user information.[32][33] Industry observers pointed out that the DTEK50 is a re-branded version of the Alcatel Idol 4 with additional security-oriented software customizations, manufactured and designed by TCL.[34][32][33]

In September 2016, BlackBerry Limited agreed to a licensing partnership with an Indonesian company to set up a new joint venture company called BB Merah Putih to "source, distribute, and market BlackBerry handsets in Indonesia".[35]

On October 25, 2016, BlackBerry released the BlackBerry DTEK60, the second device in the DTEK series, manufactured and designed by TCL. The device features a 5.5-inch Quad-HD touch screen display running on Qualcomm's Snapdragon 820 processor with support for Quick Charge 3.0, USB Type-C, and a fingerprint sensor.[36]

In October 2016, it was announced that BlackBerry will be working with the Ford Motor Company of Canada to develop software for the car manufacturer's connected vehicles.[37]

In February 2017, a $20m class action lawsuit against BlackBerry was announced by the former employees of the company.[38]

In March 2017, BB Merah Putih announced the BlackBerry Aurora, an Indonesian-made and sold device, running an operating system based on Android 7.0 out of the box.

In March 2018, it was announced that BlackBerry would be working with Jaguar Land Rover to develop software for the car manufacturer's vehicles.[39] In June 2018, BlackBerry in partnership with TCL Mobile and Optiemus Infracom launched the KEY2 at a global launch in New York.[40] This is the third device to sport a keyboard while running Google's Android OS.

In 2017, BlackBerry Mobile released the BlackBerry KeyOne—which was known for having a physical keyboard below its 4.5 inch touchscreen and a long battery life—and was the last device to be designed internally by BlackBerry.[41] Also in 2017, BlackBerry Mobile, under their partner license agreements, released the BlackBerry Aurora, BlackBerry KeyOne L/E BLACK, and the BlackBerry Motion.

In June 2018, the BlackBerry Key2 was launched in international markets, and in India by licensee Optiemus Infracom.[42] The Key2 sports a dual camera setup and incorporates features such as portrait mode and optical zoom. In August 2018, after the launch of the BlackBerry Key2, Optiemus Infracom announced the launch of the BlackBerry Evolve and Evolve X[43] smartphones for the Indian market sold exclusively on Amazon India. The smartphones have been conceptualized, designed and manufactured in India.

As of 2019, BB Merah Putih's website has been repurposed,[44][45] with BlackBerry Limited stating that only technical support will be offered for the Indonesian devices built by the company.[46] Additionally, the operational status of Optiemus is unknown as of September 2020, as there have not been any updates posted regarding BlackBerry products in India since 2018.

Intellectual property litigation

NTP Inc case

In 2000 NTP sent notice of its wireless email patents to a number of companies and offered to license the patents to them. NTP brought a patent-infringement lawsuit against one of the companies, Research In Motion, in the United States District Court for the Eastern District of Virginia. This court is well known for its strict adherence to timetables and deadlines, sometimes referred to as the "rocket docket", and is particularly efficient at trying patent cases.[47]

The jury eventually found that the NTP patents were valid; furthermore, the jury established that RIM had infringed the patents in a "willful" manner, and the infringement had cost NTP US$33 million in damages (the greater of a reasonable royalty or lost profits). The judge, James R. Spencer, increased the damages to US$53 million as a punitive measure due to the willful nature of the infringement. He also instructed RIM to pay NTP's legal fees of US$4.5 million and issued an injunction ordering RIM to cease and desist infringing the patents—this decision would have resulted in the closure of BlackBerry's systems in the US.[48] RIM appealed all of the findings of the court. The injunction and other remedies were stayed pending the outcome of the appeals.

In March 2005 during appeal, RIM and NTP tried to negotiate a settlement of their dispute; the settlement was to be for $450 million. Negotiations broke down due to other issues. On June 10, 2005, the matter returned to the courts. In early November 2005 the US Department of Justice filed a brief requesting that RIM's service be allowed to continue because of the large number of BlackBerry users in the US Federal Government.[49]

In January 2006 the US Supreme Court refused to hear RIM's appeal of the holding of liability for patent infringement, and the matter was returned to a lower court. The prior granted injunction preventing all RIM sales in the US and use of the BlackBerry device might have been enforced by the presiding district court judge had the two parties been unable to reach a settlement.

On February 9, 2006, the US Department of Defense (DOD) filed a brief stating that an injunction shutting down the BlackBerry service while excluding government users was unworkable. The DOD also stated that the BlackBerry was crucial for national security given the large number of government users.

On February 9, 2006, RIM announced that it had developed software workarounds that would not infringe the NTP patents, and would implement those if the injunction was enforced.

On March 3, 2006, after a stern warning from Judge Spencer, RIM and NTP announced that they had settled their dispute. Under the terms of the settlement, RIM has agreed to pay NTP $612.5 million (USD) in a "full and final settlement of all claims." In a statement, RIM said that "all terms of the agreement have been finalized and the litigation against RIM has been dismissed by a court order this afternoon. The agreement eliminates the need for any further court proceedings or decisions relating to damages or injunctive relief." The settlement amount is believed low by some analysts, because of the absence of any future royalties on the technology in question.[50]

On May 26, 2017, BlackBerry announced that it had reached an agreement with Qualcomm Incorporated resolving all amounts payable in connection with the interim arbitration decision announced on April 12, 2017. Following a joint stipulation by the parties, the arbitration panel has issued a final award providing for the payment by Qualcomm to BlackBerry of a total amount of U.S.$940,000,000 including interest and attorneys' fees, net of certain royalties due from BlackBerry for calendar 2016 and the first quarter of calendar 2017.[51]

In summer 2020, the Texas-based startup OnwardMobility signed a new licensing agreement with BlackBerry Limited to develop a new 5G BlackBerry smartphone. OnwardMobility was cooperating with BlackBerry Limited and FIH Mobile (a subsidiary of Foxconn)[52] as they "sought to revitalize the iconic BlackBerry brand through an Android-based, next-gen Wi-Fi device."[53] However, in a statement released on February 18, 2022, OnwardMobility said that not only would the development of the new BlackBerry device not be moving forward, but the company itself would be shutting down, as well.[53]

KIK

On November 24, 2010, Research In Motion (RIM) removed Kik Messenger from BlackBerry App World and limited the functionality of the software for its users.[54] RIM also sued Kik Interactive for patent infringement and misuse of trademarks.[55][56] In October 2013, the companies settled the lawsuit, with the terms undisclosed.[57]

Facebook and Instagram

In 2018 it was reported that BlackBerry would be filing legal action against Facebook over perceived intellectual property infringements within both Facebook Messenger and WhatsApp as well as with Instagram.[58]

Service outages

At various stages of the company's history it suffered occasional service outages that have been referred to in the media as "embarrassing".[59][60]

In 2005 the company suffered a relatively short-term outage reportedly among a small handful of North America carriers.[61] The service was restored after several hours.

In 2007 the e-mail service suffered an outage which led for calls by some questioning the integrity towards BlackBerry's perceived centralized system.[62]

In 2009 the company had an outage reportedly covering the whole of North America.[63]

At 2011-10-10 10:00 UTC began a multi-day outage in Europe, the Middle East and Africa, affecting millions of BlackBerry users.[64] There was another outage the following day.[65] By October 12, 2011, the Blackberry Internet Service went down in North America.[66] Research In Motion attributed data overload due to switch failures in their two data centres in Waterloo in Canada and Slough in England as the cause of the service disruptions.[66][67] The outage intensified calls by shareholders for a shake-up in the company's leadership.[68][69] Some estimates by BlackBerry are that the company lost between $50 million[70] to $54 million due to global email service failure and outage in 2011.[71][72]

BlackBerry retail stores

Many BlackBerry retail stores operated outside North America, such as in Thailand, Indonesia, United Arab Emirates, and Mexico.[73][74] In December 2007 a BlackBerry Store opened in Farmington Hills, Michigan. The store offers BlackBerry device models from AT&T, T-Mobile, Verizon, and Sprint, the major U.S. carriers which offer smartphones. There were three prior attempts at opening BlackBerry stores in Toronto and London (UK),[75] but they eventually folded.[76] There are also BlackBerry Stores operated by Wireless Giant at airports in Atlanta, Boston, Charlotte, Minneapolis–St. Paul, Philadelphia, Houston, and Newark,[77] but several have been slated for closing.[78]

On September 23, 2015, Blackberry opened its first pop-up store in Frankfurt, Germany.

Certification

  • BCESA (BlackBerry Certified Enterprise Sales Associate, BCESA40 in full) is a BlackBerry Certification for professional users of RIM (Research In Motion) BlackBerry wireless email devices. The Certification requires the user to pass several exams relating to the BlackBerry Devices, all its functions including Desktop software and providing technical support to Customers of BlackBerry Devices.

The BCESA, BlackBerry Certified Enterprise Sales Associate qualification, is the first of three levels of professional BlackBerry Certification.

  • BCTA (BlackBerry Certified Technical Associate)
  • BlackBerry Certified Support Associate T2

More information on certifications is on the BlackBerry.com website.[79]

The BlackBerry Technical Certifications available are:

  • BlackBerry Certified Enterprise Server Consultant (BCESC)
  • BlackBerry Certified Server Support Technician (BCSST)
  • BlackBerry Certified Support Technician (BCSTR)

Products

 
Original BlackBerry 850 or 950 - the appearance was identical
Main article: List of BlackBerry products

Android devices:

BlackBerry 10 devices:

BlackBerry 7 devices:

BlackBerry 6 devices:

BlackBerry 5 devices:

Blackberry 4 devices:

BlackBerry 3 devices:

  • BlackBerry Java-based series: 5000, 6000

BlackBerry 2 devices:

  • BlackBerry phone series: 7100
  • BlackBerry color series: 7200, 7500, 7700

BlackBerry 1 devices:

  • BlackBerry pager models: 850, 857, 950, 957

Hardware

Modern LTE based phones such as the BlackBerry Z10 have a Qualcomm Snapdragon S4 Plus, a proprietary Qualcomm SOC which is based on ARMv7-A architecture, featuring two 1.5 GHz Qualcomm Krait CPU cores, and a 400 MHz Adreno 225 GPU. GSM-based BlackBerry phones incorporate an ARM 7, 9 or 11 processor.[82] Some of the BlackBerry models (Torch 9850/9860, Torch 9810, and Bold 9900/9930) have a 1.2 GHz MSM8655 Snapdragon S2 SOC, 768 MB system memory, and 8 GB of on-board storage.[82][83] Entry-level models, such as the Curve 9360, feature a Marvell PXA940 clocked at 800 MHz.

Some previous BlackBerry devices, such as the Bold 9000, were equipped with Intel XScale 624 MHz processors.[84] The Bold 9700 featured a newer version of the Bold 9000's processor but is clocked at the same speed. The Curve 8520 featured a 512 MHz processor, while BlackBerry 8000 series smartphones, such as the 8700 and the Pearl, are based on the 312 MHz ARM XScale ARMv5TE PXA900. An exception to this is the BlackBerry 8707 which is based on the 80 MHz Qualcomm 3250 chipset; this was due to the PXA900 chipset not supporting 3G networks. The 80 MHz processor in the BlackBerry 8707 meant the device was often slower to download and render web pages over 3G than the 8700 was over EDGE networks. Early BlackBerry devices, such as the BlackBerry 950, used Intel 80386-based processors.[85][86]

BlackBerry's latest Flagship phone the BlackBerry Z30 based on a 5-inch Super AMOLED, 1280×720 resolution, at 295 ppi 24-bit color depth and powered by Quad-Graphics and Qualcomm's Dual Core 1.7 GHz MSM8960T Pro.

The first BlackBerry with an Android operating system was released in late November 2015, the 192 gram/6.77 ounce BlackBerry Priv.[87] It launched with version 5.1.1 but was later upgraded to version 6.0 Android Marshmallow. It was first available in four countries but increased to 31 countries by February 28, 2016.[88] Employing a Qualcomm 8992 Snapdragon 808 Hexa-Core, 64 bit, Adreno 418, 600 MHz GPU with 3 GB RAM processor, this unit is equipped with a curved 5.4-inch (2560 x 1440) OLED display and a sliding QWERTY keyboard which is hidden when not in use; Google's voice recognition that allows for dictating e-mails is also available. The Priv retained the best BlackBerry 10 features. Its 3,410 mAh battery is said to provide 22.5 hours of mixed use. The 18-megapixel camera, with a Schneider-Kreuznach lens, can also record 4K video; a secondary selfie camera is also provided. Several important apps unique to the Priv were available from Google Play by mid December.[89]

Software

See also: QNX, BlackBerry 10, and BlackBerry OS

A new operating system, BlackBerry 10, was released for two new BlackBerry models (Z10 and Q10) on January 30, 2013. At BlackBerry World 2012, RIM CEO Thorsten Heins demonstrated some of the new features of the OS, including a camera which is able to rewind frame-by-frame separately of individual faces in an image, to allow selection of the best of different shots, which is then stitched seamlessly to an optimal composite,[90] an intelligent, predictive, and adapting keyboard, and a gesture based user interface designed around the idea of "peek" and "flow".[91] Apps are available for BlackBerry 10 devices through the BlackBerry World storefront.

The previous operating system developed for older BlackBerry devices was BlackBerry OS, a proprietary multitasking environment developed by RIM. The operating system is designed for use of input devices such as the track wheel, track ball, and track pad. The OS provides support for Java MIDP 1.0 and WAP 1.2. Previous versions allowed wireless synchronisation with Microsoft Exchange Server email and calendar, as well as with Lotus Domino email. OS 5.0 provides a subset of MIDP 2.0, and allows complete wireless activation and synchronisation with Exchange email, calendar, tasks, notes and contacts, and adds support for Novell GroupWise and Lotus Notes. The BlackBerry Curve 9360, BlackBerry Torch 9810, Bold 9900/9930, Curve 9310/9320 and Torch 9850/9860 featured the 2011 BlackBerry OS 7. Apps are available for these devices through BlackBerry World (which before 2013 was called BlackBerry App World).

Further information: BlackBerry OS

Third-party developers can write software using these APIs, and proprietary BlackBerry APIs as well. Any application that makes use of certain restricted functionality must be digitally signed so that it can be associated to a developer account at RIM. This signing procedure guarantees the authorship of an application but does not guarantee the quality or security of the code. RIM provides tools for developing applications and themes for BlackBerry. Applications and themes can be loaded onto BlackBerry devices through BlackBerry World, Over The Air (OTA) through the BlackBerry mobile browser, or through BlackBerry Desktop Manager.

BlackBerry devices, as well as Android, iOS, and Windows Phone platforms, have the ability to use the proprietary BlackBerry Messenger, also known as BBM, software for sending and receiving encrypted instant messages, voice notes, images and videos via BlackBerry PIN. As long as your cell phone has a data plan these messages are all free of charge. Some of the features of BBM include groups, bar-code scanning, lists, shared calendars, BBM Music and integration with apps and games using the BBM social platform.

In April 2013, BlackBerry announced that it was shutting down its streaming music service, BBM Music, which was active for almost two years since its launch. BlackBerry Messenger Music closed on June 2, 2013.[92]

In July 2014, BlackBerry revealed BlackBerry Assistant, a new feature for BlackBerry OS 10.3, and BlackBerry Passport hardware. The feature is a digital personal assistant to help keep you "organized, informed and productive."[93]

In December 2014, BlackBerry and NantHealth, a healthcare-focused data provider, launched a secure cancer genome browser, giving doctors the ability to access patients' genetic data on the BlackBerry Passport smartphone.[94]

On January 3, 2022, BlackBerry announced that they would discontinue their services on all BlackBerry phones not running on Android on January 4. According to BlackBerry, "As of this date, devices running these legacy services and software through either carrier or Wi-Fi connections will no longer reliably function, including for data, phone calls, SMS and 9-1-1 functionality".[95]

Phones with BlackBerry email client

Several non-BlackBerry mobile phones have been released featuring the BlackBerry email client which connects to BlackBerry servers. Many of these phones have full QWERTY keyboards.

Third-party software

Third-party software available for use on BlackBerry devices includes full-featured database management systems, which can be used to support customer relationship management clients and other applications that must manage large volumes of potentially complex data.[96]

In March 2011, RIM announced an optional Android player that could play applications developed for the Android system would be available for the BlackBerry PlayBook, RIM's first entry in the tablet market.[97][98][99]

On August 24, 2011 Bloomberg News reported unofficial rumors that BlackBerry devices would be able to run Android applications when RIM brings QNX and the Android App Player to BlackBerry.[100][101][102][103] On October 20, 2011, RIM officially announced that Android applications could run, unmodified, on the BlackBerry tablet and the newest BlackBerry phones, using the newest version of its operating system.[104][105]

Connectivity

See also: BlackBerry Enterprise Server
 
BlackBerry held in hand featuring all the different selective hardware and software on the screen.

BlackBerry smartphones can be integrated into an organization's email system through a software package called BlackBerry Enterprise Server (BES) through version 5, and BlackBerry Enterprise Service (BES) as of version 10. (There were no versions 6 through 9.) Versions of BES are available for Microsoft Exchange, Lotus Domino, Novell GroupWise and Google Apps. While individual users may be able to use a wireless provider's email services without having to install BES themselves, organizations with multiple users usually run BES on their own network. BlackBerry devices running BlackBerry OS 10 or later can also be managed directly by a Microsoft Exchange Server, using Exchange ActiveSync (EAS) policies, in the same way that an iOS or Android device can. (EAS supports fewer management controls than BES does.) Some third-party companies provide hosted BES solutions. Every BlackBerry has a unique ID called a BlackBerry PIN, which is used to identify the device to the BES. BlackBerry at one time provided a free BES software called BES Express (BESX).[106]

The primary BES feature is to relay email from a corporate mailbox to a BlackBerry phone. The BES monitors the user's mailbox, relaying new messages to the phone via BlackBerry's Network Operations Center (NOC) and user's wireless provider. This feature is known as push email, because all new emails, contacts, task entries, memopad entries, and calendar entries are pushed out to the BlackBerry device immediately (as opposed to the user synchronising the data manually or having the device poll the server at intervals).

BlackBerry also supports polling email, through third-party applications. The messaging system built into the BlackBerry only understands how to receive messages from a BES or the BIS, these services handle the connections to the user's mail providers. Device storage also enables the mobile user to access all data off-line in areas without wireless service. When the user reconnects to wireless service, the BES sends the latest data.

A feature of the newer models of the BlackBerry is their ability to quickly track the user's current location through trilateration without the use of GPS, thus saving battery life and time. Trilateration can be used as a quick, less battery intensive way to provide location-aware applications with the co-ordinates of the user. However, the accuracy of BlackBerry trilateration is less than that of GPS due to a number of factors, including cell tower blockage by large buildings, mountains, or distance.

BES also provides phones with TCP/IP connectivity accessed through a component called MDS (Mobile Data System) Connection Service.[107] This allows custom application development using data streams on BlackBerry devices based on the Sun Microsystems Java ME platform.

In addition, BES provides network security, in the form of Triple DES[108] or, more recently, AES[109] encryption[110][111] of all data (both email and MDS traffic) that travels between the BlackBerry phone and a BlackBerry Enterprise Server.

Most providers offer flat monthly pricing via special Blackberry tariffs for unlimited data between BlackBerry units and BES. In addition to receiving email, organizations can make intranets or custom internal applications with unmetered traffic.

With more recent versions of the BlackBerry platform, the MDS is no longer a requirement for wireless data access. Starting with OS 3.8 or 4.0, BlackBerry phones can access the Internet (i.e. TCP/IP access) without an MDS – formerly only email and WAP access was possible without a BES/MDS. The BES/MDS is still required for secure email, data access, and applications that require WAP from carriers that do not allow WAP access.

The primary alternative to using BlackBerry Enterprise Server is to use the BlackBerry Internet Service (BIS). BlackBerry Internet Service is available in 91 countries internationally. BlackBerry Internet Service was developed primarily for the average consumer rather than for the business consumer. The service allows users to access POP3, IMAP, and Outlook Web App (not via Exchange ActiveSync) email accounts without connecting through a BlackBerry Enterprise Server (BES).[112] BlackBerry Internet Service allows up to 10 email accounts to be accessed, including proprietary as well as public email accounts (such as Gmail, Outlook, Yahoo and AOL). BlackBerry Internet Service also supports the push capabilities of various other BlackBerry Applications. Various applications developed by RIM for BlackBerry utilise the push capabilities of BIS, such as the Instant Messaging clients (like Google Talk, Windows Live Messenger and Yahoo Messenger). The MMS, PIN, interactive gaming, mapping and trading applications[which?] require data plans like BIS (not just Wi-Fi) for use. The service is usually provisioned through a mobile phone service provider, though BlackBerry actually runs the service.[112]

BlackBerry PIN

See also: BlackBerry Messenger

The BlackBerry PIN (Personal Identification Number) is an eight-character hexadecimal identification number assigned to each BlackBerry device. PINs cannot be changed manually on the device (though BlackBerry technicians are able to reset or update a PIN server-side), and are locked to each specific BlackBerry. BlackBerry devices can message each other using the PIN directly or by using the BlackBerry Messenger application. BlackBerry PINs are tracked by BlackBerry Enterprise Servers and the BlackBerry Internet Service and are used to direct messages to a BlackBerry device. Emails and any other messages, such as those from the BlackBerry Push Service, are typically directed to a BlackBerry device's PIN. The message can then be routed by a RIM Network Operations Center, and sent to a carrier, which will deliver the message the last mile to the device. In September 2012 RIM announced that the BlackBerry PIN would be replaced by users' BlackBerry ID starting in 2013 with the launch of the BlackBerry 10 platform.[citation needed]

Competition and financial results

The BlackBerry grew swiftly in popularity during the early 2000s, and by 2005 had become highly popular and influential in North America.[113] It then gained the nickname "Crackberry" due to its seemingly addictive nature.[114]

As of 2006, some of the BlackBerry's main competitors included offerings from Motorola (namely Motorola Q), Palm, Inc., the iPAQ and other Pocket PCs, and Nokia (namely Nokia E61).[115]

As of 2009, RIM held 56 percent of the American smartphone market. While the iPhone from Apple Inc. quickly became popular after its launch, RIM remained market leaders and was growing too, with sales tripling between 2007-2009. In Fortune's list of the Fastest Growing Companies of 2009, RIM ranked first, while the BlackBerry Curve became the best-selling smartphone in the U.S. in 2009.[116]

Despite market share loss, on a global basis, the number of active BlackBerry subscribers has increased substantially through the years. For example, for the fiscal period during which the Apple iPhone was first released, RIM reported that they had a subscriber base of 10.5 million BlackBerry subscribers.[117] At the end of 2008, when Android first hit the market, RIM reported that the number of BlackBerry subscribers had increased to 21 million. After the release of the Apple iPhone 5 in September 2012 RIM CEO Thorsten Heins announced that the current global subscribers is up to 80 million, which sparked a 7% jump in shares price.[118]

In the year 2010, RIM and Apple continued to dominate the U.S. smartphone market, although the BlackBerry Curve had lost its spot as the single highest selling product to the iPhone 3GS.[119]

In the early 2010s, BlackBerry struggled to compete against both the iPhone and the Android platform - after device sales peaking in 2011, its share plunged in the years after, leading to speculation that it will be unable to survive as an independent going concern.[120] However, it has managed to maintain significant positions in some markets.[121] BlackBerry's global user base (meaning active accounts) has declined dramatically since its peak of 80 million in June 2012, dropping to 46 million users in September 2014.[122] Its market share globally had also declined to less than 1 percent.[123][124]

During the report of its third quarter 2015 results on December 18, 2015, the company said that approximately 700,000 handsets had been sold, down from 1.9 million in the same quarter in 2014, and down from 800,000 in Q2 of 2015. The average sale price per unit was up from $240 to $315, however. This should continue to increase with sales of the new Android Priv device which was selling at a premium price ($800 in Canada, for example).[125] In Q3 of 2015, BlackBerry had a net loss of $89 million U.S. or 17 cents per share, but only a $15 million net loss, or three cents per share, when excluding restructuring charges and other one-time items.[126]

Revenue was up slightly from a year earlier, at $557 million U.S. vs. $548 million, primarily because of software sales. Chief executive officer John Chen said that he expects the company's software business to grow at (14 percent) or above the market.[126] At the time, the company was not ready to provide sales figures for the Android-based Priv handset which had been released only weeks earlier, and in only four countries at that time, but Chen offered this comment to analysts: "Depending on how Priv does ... there is a chance we could achieve or get closer to break-even operating profitability for our overall device business in the (fourth) quarter".[88]

Due to a continuous reduction in BlackBerry users, in February 2016 the Blackberry headquarters in Waterloo, Ontario, Canada, slashed 35 percent of its workforce.[127] By early 2016, Blackberry market share dropped to 0.2%.[128] In Q4 2016, reports indicate Blackberry sold only 207,900 units—equivalent to a 0.0% market share.[129]

Indonesian market

In 2011, BlackBerry shipped 43% of all smartphones to Indonesia. By April 2014 this had fallen to 3%. The decline in the Indonesian market share mirrors a global trend for the company (0.6% of North America).[130] The retail price of 2,199,000 Indonesian Rupiah ($189) failed to give BlackBerry the boost it needed in Indonesia. The company launched the device with a discounted offer to the first 1000 purchasers, which resulted in a stampede in the capital in which several people were injured.[130] BlackBerry lost market share in Indonesia despite the launch of the Z3 on May 13, 2014.[131] The new device was given a worldwide launch in the city of Jakarta and came on the back of the news that Research in Motion (RIM) was to cut hardware production costs by outsourcing this to Taiwan-based Foxconn Group.[132]

Worldwide user base numbers

The number of active BlackBerry users since 2000 globally:

BlackBerry users globally: As of:
25,000 2000[133]
165,000 2001[133]
321,000 2002[133]
534,000 March 1, 2003[133]
1,069,000 February 28, 2004
2,510,000 February 26, 2005
4,900,000 March 4, 2006
8,000,000 March 3, 2007
14,000,000 March 1, 2008
25,000,000 February 28, 2009
41,000,000 February 27, 2010
70,000,000 August 27, 2011
77,000,000 March 3, 2012
80,000,000 December 1, 2012
76,000,000 March 2, 2013[134]
72,000,000 June 1, 2013[135]
79,000,000 September 2013
76,000,000 November 2013
71,000,000 March 2014
69,000,000 May 2014
60,000,000 September 2014
56,000,000 November 2014
37,000,000 February 2015[136]
33,000,000 June 2015[137]
30,000,000 September 2015[138]
25,000,000 December 2015[139]
23,000,000 March 2016[140][verification needed]
20,000,000 June 2016[141][verification needed]
18,000,000 September 2016[142][verification needed]
16,000,000 December 2016[143][verification needed]
14,000,000 March 2017
11,000,000 May 2017

Security agencies access

Research in Motion agreed to give access to private communications to the governments of United Arab Emirates[144] and Saudi Arabia[145] in 2010, and India in 2012.[146] The Saudi and UAE governments had threatened to ban certain services because their law enforcement agencies could not decrypt messages between people of interest.[147]

It was revealed as a part of the 2013 mass surveillance disclosures that the American and British intelligence agencies, the National Security Agency (NSA) and the Government Communications Headquarters (GCHQ) respectively, have access to the user data on BlackBerry devices. The agencies are able to read almost all smartphone information, including SMS, location, e-mails, and notes through BlackBerry Internet Service, which operates outside corporate networks, and which, in contrast to the data passing through internal BlackBerry services (BES), only compresses but does not encrypt data.[148]

Documents stated that the NSA was able to access the BlackBerry e-mail system and that they could "see and read SMS traffic".[148] There was a brief period in 2009 when the NSA was unable to access BlackBerry devices, after BlackBerry changed the way they compress their data. Access to the devices was re-established by GCHQ.[148] GCHQ has a tool named SCRAPHEAP CHALLENGE, with the capability of "Perfect spoofing of emails from Blackberry targets".[149][150]

In response to the revelations BlackBerry officials stated that "It is not for us to comment on media reports regarding alleged government surveillance of telecommunications traffic" and added that a "back door pipeline" to their platform had not been established and did not exist.[148]

Similar access by the intelligence agencies to many other mobile devices exists, using similar techniques to hack into them.[148]

The BlackBerry software includes support for the Dual EC DRBG CSPRNG algorithm which, due to being probably backdoored by the NSA, the US National Institute of Standards and Technology "strongly recommends" no longer be used. BlackBerry Ltd. has however not issued an advisory to its customers, because they do not consider the probable backdoor a vulnerability. BlackBerry Ltd. also owns US patent 2007189527, which covers the technical design of the backdoor.[151]

Usage

 
President Obama with his BlackBerry in its holster on a flight to Caen, Normandy, France, June 5, 2009.

Initially the BlackBerry was mostly popular by corporate and business users. By the late 2000s however, a growing number of other consumers were using it.[116]

The (formerly) advanced encryption capabilities of the BlackBerry Smartphone made it eligible for use by government agencies and state forces. On January 4, 2022, Blackberry announced that older phones running Blackberry 10, 7.1 OS and earlier will no longer work.[152]

Barack Obama

Former United States president Barack Obama became known for his dependence on a BlackBerry device for communication during his 2008 Presidential campaign. Despite the security issues, he insisted on using it even after inauguration.[153] This was seen by some as akin to a "celebrity endorsement", which marketing experts have estimated to be worth between $25 million and $50 million.[154] His usage of BlackBerry continued until around the end of his presidency.[155]

Hillary Clinton

The Hillary Clinton email controversy is associated with Hillary Clinton continuing to use her BlackBerry after assuming the office of Secretary of State.[156]

Use by government forces

An example is the West Yorkshire Police, which has allowed the increase in the presence of police officers along the streets and a reduction in public spending, given that each officer could perform desk work directly via the mobile device,[157] as well as in several other areas and situations.[158] The US Federal Government has been slow to move away from the Blackberry platform, a State Department spokesperson saying in 2013 that Blackberry devices were still the only mobile devices approved for U.S. missions abroad by the State Department.[159] The high encryption standard that made BlackBerry smartphones and the PlayBook tablet unique, have since been implemented in other devices,[160] including most Apple devices released after the iPhone 4. The Bangalore City Police is one of the few police departments in India along with the Pune Police and Kochi Police to use BlackBerry devices.[161][162]

Use by transportation staff

In the United Kingdom, South West Trains and Northern Rail have issued BlackBerry devices to guards in order to improve the communication between control, guards and passengers.[163][164]

In Canada, Toronto and many other municipalities within Canada have issued BlackBerry devices to most of its employees including but not limited to transportation, technical, water and operations inspection staff and all management staff in order to improve the communication between contracted construction companies, its winter maintenance operations and to assist and successfully organize multimillion-dollar contracts. The devices are the standard mobile device to receive e-mail redirected from GroupWise.

As part of their Internet of Things endeavours, the company announced plans of moving into the shipping industry by adapting the smartphones devices to the communication necessities of freight containers.[165]

Other users

Eric Schmidt, Executive Chairman of Google from 2001 to 2011, is a longtime BlackBerry user. Although smartphones running Google's Android mobile operating system compete with BlackBerry, Schmidt said in a 2013 interview that he uses a BlackBerry because he prefers its keyboard.[166]

The Italian criminal group known as the 'Ndrangheta was reported in February 2009 to have communicated overseas with the Gulf Cartel, a Mexican drug cartel, through the use of the BlackBerry Messenger, since the BBM Texts are "very difficult to intercept".[167]

Kim Kardashian was also a BlackBerry user. In 2014, she reportedly said at the Code/Mobile conference that "BlackBerry has my heart and soul. I love it. I'll never get rid of it" and "I have anxiety that I will run out and I won't be able to have a BlackBerry. I'm afraid it will go extinct." Kardashian also admitted to keeping a supply of BlackBerry phones with her because she was loyal to the BlackBerry Bold model. She has since been spotted using an iPhone instead.[168]

In popular culture

In August 2022, it was announced that a docudrama film about the history of the BlackBerry brand, simply titled BlackBerry, had wrapped production.[169][170][171] The film, which has yet to be released, was adapted from the book Losing the Signal: The Untold Story Behind the Extraordinary Rise and Spectacular Fall of BlackBerry and features Jay Baruchel and Glenn Howerton in the principal roles.[169][170][171] In September 2022, the rights to the film's distribution in the US were acquired by IFC Films.[172] It is currently planned for a 2023 release date.[172]

Marketing

BlackBerry paid several celebrities to promote its products, including Alicia Keys,[173] Jessie J[174] and will.i.am.[175]

See also

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External links

  •   Media related to BlackBerry hardware at Wikimedia Commons
  • Official website

February 23, 2023
blackberry, this, article, about, brand, electronic, devices, parent, company, limited, fruit, blackberry, other, uses, blackberry, disambiguation, brand, smartphones, other, related, mobile, services, devices, line, originally, developed, maintained, canadian. This article is about the brand of electronic devices For its parent company see BlackBerry Limited For the fruit see Blackberry For other uses see Blackberry disambiguation BlackBerry was a brand of smartphones and other related mobile services and devices The line was originally developed and maintained by the Canadian company BlackBerry Limited formerly known as Research In Motion or RIM from 1999 to 2016 after which it was licensed to various companies 1 BlackBerryThree BlackBerry devices in comparisonDeveloperBlackBerry Limited 1999 2016 BB Merah Putih Indonesia 2016 2019 Optiemus Infracom India 2017 2018 TCL Corporation Worldwide 2016 2020 OnwardMobility Enterprise 2020 2022 ManufacturerCurrent Optiemus Infracom South Asia FIH Mobile Enterprise Former BlackBerry Limited TCL Worldwide BB Merah Putih Indonesia TypeHandheld devicesRelease dateJanuary 19 1999 24 years ago 1999 01 19 DiscontinuedJanuary 7 2022 13 months ago 2022 01 07 Operating systemAndroidFormer BlackBerry 10BlackBerry OSOnline servicesBlackBerry World Google Play Store BlackBerry MessengerWebsitewww wbr blackberry wbr comSpecializing in secure communications and mobile productivity BlackBerry was once well known for the keyboards on most of its devices and software services that ran through its own servers 2 At its peak in September 2011 there were 85 million BlackBerry subscribers worldwide 3 4 However BlackBerry lost its dominant position in the market due to the success of the Android and iOS platforms its numbers had fallen to 23 million in March 2016 a decline of almost three quarters On September 28 2016 BlackBerry Limited announced it would cease designing its own BlackBerry devices in favor of licensing to partners to design manufacture and market 5 The original licensors were BB Merah Putih for the Indonesian market Optiemus Infracom for the South Asian market and BlackBerry Mobile a trade name of TCL Technology for all other markets 6 7 Historically BlackBerry devices used a proprietary operating system known as BlackBerry OS developed by BlackBerry Limited In 2013 BlackBerry introduced BlackBerry 10 a major revamp of the platform based on the QNX operating system BlackBerry 10 was meant to replace the aging BlackBerry OS platform with a new system that was more in line with the user experiences of Android and iOS platforms In 2015 BlackBerry began releasing Android based smartphones beginning with the BlackBerry Priv Contents 1 History 1 1 Intellectual property litigation 1 1 1 NTP Inc case 1 1 2 KIK 1 1 3 Facebook and Instagram 1 2 Service outages 2 BlackBerry retail stores 3 Certification 4 Products 4 1 Hardware 4 2 Software 4 3 Phones with BlackBerry email client 4 4 Third party software 4 5 Connectivity 4 6 BlackBerry PIN 5 Competition and financial results 5 1 Indonesian market 5 2 Worldwide user base numbers 6 Security agencies access 7 Usage 7 1 Barack Obama 7 2 Hillary Clinton 7 3 Use by government forces 7 4 Use by transportation staff 7 5 Other users 7 6 In popular culture 8 Marketing 9 See also 10 References 10 1 Bibliography 11 External linksHistory Edit Mike Lazaridis Founder and former co CEO of BlackBerry Research in Motion RIM founded in Waterloo Ontario first developed the Inter ctive Pager 900 announced on September 18 1996 The Inter ctive Pager 900 was a clamshell type device that allowed two way paging 8 After the success of the 900 the Inter ctive Pager 800 was created for IBM which bought US 10 million worth of them on February 4 1998 9 The next device to be released was the Inter ctive Pager 950 on August 26 1998 The very first device to carry the BlackBerry name was the BlackBerry 850 an email pager released January 19 1999 Although identical in appearance to the 950 the 850 was the first device to integrate email and the name Inter ctive Pager was no longer used to brand the device The first BlackBerry device the 850 was introduced in 1999 as a two way pager in Munich Germany 10 BlackBerry was a solution devised by RIM for delivering e mail over several different wireless networks 11 The name BlackBerry was coined by the marketing company Lexicon Branding The name was chosen out of about 40 potential names because of the resemblance of the keyboard s buttons to that of the drupelets that compose the blackberry fruit and the instant pronunciation which reflected the speed of this push email system 12 The original BlackBerry devices the RIM 850 and 857 used the DataTAC network In 2002 the more commonly known convergent smartphone BlackBerry was released which supports push email mobile telephone text messaging Internet faxing Web browsing and other wireless information services 13 BlackBerry gained market share in the mobile industry by concentrating on email BlackBerry began to offer email service on non BlackBerry devices such as the Palm Treo through the proprietary BlackBerry Connect software The original BlackBerry device had a monochrome display while newer models installed color displays All newer models have been optimized for thumbing the use of only the thumbs to type on a keyboard The Storm 1 and Storm 2 include a SureType keypad for typing Originally system navigation was achieved with the use of a scroll wheel mounted on the right side of device models prior to the 8700 The trackwheel was replaced by the trackball with the introduction of the Pearl series which allowed four way scrolling The trackball was replaced by the optical trackpad with the introduction of the Curve 8500 series Models made to use iDEN networks such as Nextel SouthernLINC NII Holdings and Mike also incorporate a push to talk PTT feature similar to a two way radio On January 30 2013 BlackBerry announced the release of the Z10 and Q10 smartphones Both models consist of touch screens the Z10 features an all touch design 14 and the Q10 combines a QWERTY keyboard with touchscreen features 15 During the second financial quarter of 2013 BlackBerry sold 6 8 million handsets but was eclipsed by the sales of competitor Nokia s Lumia model for the first time 16 On August 12 2013 BlackBerry announced the intention to sell the company due to their increasingly unfavourable financial position and competition in the mobile industry 17 Largely due to lower than expected sales on the Z10 BlackBerry announced on September 20 2013 that 4 500 full and part time positions an estimated 40 of its operating staff have been terminated and its product line has been reduced from six to four models 18 On September 23 2013 Fairfax Financial which owns a 10 equity stake in BlackBerry made an offer to acquire BlackBerry for 4 7 billion at 9 00 per share Following the announcement BlackBerry announced an acceptance of the offer provisionally but it would continue to seek other offers until November 4 2013 19 On November 4 2013 BlackBerry replaced Thorsten Heins with new interim CEO John S Chen the former CEO of Sybase 20 On November 8 the BlackBerry board rejected proposals from several technology companies for various BlackBerry assets on grounds that a break up did not serve the interest of all stakeholders which include employees customers and suppliers in addition to shareholders said the sources who did not want to be identified as the discussions were confidential 21 On November 13 2013 Chen released an open message We are committed to reclaiming our success 22 In early July 2014 the TechCrunch online publication published an article titled BlackBerry Is One Of The Hottest Stocks Of 2014 Seriously following a 50 percent rise in the company s stock an increase that was greater than peer companies such as Apple and Google however an analysis of BlackBerry s financial results showed that neither revenue or profit margin were improved but instead costs were markedly reduced During the same period BlackBerry also introduced the new Passport handset consisting of a 4 5 inch 11 cm square screen with Full HD class 1 440 x 1 440 resolution and marketed to professional fields such as healthcare and architecture promoted its Messenger app and released minor updates for the BB10 mobile operating system 23 24 On December 17 2014 the BlackBerry Classic was introduced it is meant to be more in line with the former Bold series incorporating navigation buttons similar to the previous BlackBerry OS devices 25 When it was discontinued in June 2016 it was the last BlackBerry with a keyboard that dominates the front of the phone in the classic style 26 In September 2015 BlackBerry officially unveiled the BlackBerry Priv a slider with a German made camera lens with 18 megapixels phablet that utilizes the Android operating system with additional security and productivity oriented features inspired by the BlackBerry operating systems 27 28 29 30 However BlackBerry COO Marty Beard told Bloomberg that The company s never said that we would not build another BB10 device 31 On July 26 2016 the company hinted that another model with a physical keyboard was coming shortly The same day BlackBerry unveiled a mid range Android model with only an on screen keyboard the BlackBerry DTEK50 powered by the then latest version of Android 6 0 Marshmallow The Priv could also be upgraded to 6 0 This device featured a 5 2 inch full high definition display BlackBerry chief security officer David Kleidermacher stressed data security during the launch indicating that this model included built in malware protection and encryption of all user information 32 33 Industry observers pointed out that the DTEK50 is a re branded version of the Alcatel Idol 4 with additional security oriented software customizations manufactured and designed by TCL 34 32 33 In September 2016 BlackBerry Limited agreed to a licensing partnership with an Indonesian company to set up a new joint venture company called BB Merah Putih to source distribute and market BlackBerry handsets in Indonesia 35 On October 25 2016 BlackBerry released the BlackBerry DTEK60 the second device in the DTEK series manufactured and designed by TCL The device features a 5 5 inch Quad HD touch screen display running on Qualcomm s Snapdragon 820 processor with support for Quick Charge 3 0 USB Type C and a fingerprint sensor 36 In October 2016 it was announced that BlackBerry will be working with the Ford Motor Company of Canada to develop software for the car manufacturer s connected vehicles 37 In February 2017 a 20m class action lawsuit against BlackBerry was announced by the former employees of the company 38 In March 2017 BB Merah Putih announced the BlackBerry Aurora an Indonesian made and sold device running an operating system based on Android 7 0 out of the box In March 2018 it was announced that BlackBerry would be working with Jaguar Land Rover to develop software for the car manufacturer s vehicles 39 In June 2018 BlackBerry in partnership with TCL Mobile and Optiemus Infracom launched the KEY2 at a global launch in New York 40 This is the third device to sport a keyboard while running Google s Android OS In 2017 BlackBerry Mobile released the BlackBerry KeyOne which was known for having a physical keyboard below its 4 5 inch touchscreen and a long battery life and was the last device to be designed internally by BlackBerry 41 Also in 2017 BlackBerry Mobile under their partner license agreements released the BlackBerry Aurora BlackBerry KeyOne L E BLACK and the BlackBerry Motion In June 2018 the BlackBerry Key2 was launched in international markets and in India by licensee Optiemus Infracom 42 The Key2 sports a dual camera setup and incorporates features such as portrait mode and optical zoom In August 2018 after the launch of the BlackBerry Key2 Optiemus Infracom announced the launch of the BlackBerry Evolve and Evolve X 43 smartphones for the Indian market sold exclusively on Amazon India The smartphones have been conceptualized designed and manufactured in India As of 2019 BB Merah Putih s website has been repurposed 44 45 with BlackBerry Limited stating that only technical support will be offered for the Indonesian devices built by the company 46 Additionally the operational status of Optiemus is unknown as of September 2020 as there have not been any updates posted regarding BlackBerry products in India since 2018 Intellectual property litigation Edit NTP Inc case Edit In 2000 NTP sent notice of its wireless email patents to a number of companies and offered to license the patents to them NTP brought a patent infringement lawsuit against one of the companies Research In Motion in the United States District Court for the Eastern District of Virginia This court is well known for its strict adherence to timetables and deadlines sometimes referred to as the rocket docket and is particularly efficient at trying patent cases 47 The jury eventually found that the NTP patents were valid furthermore the jury established that RIM had infringed the patents in a willful manner and the infringement had cost NTP US 33 million in damages the greater of a reasonable royalty or lost profits The judge James R Spencer increased the damages to US 53 million as a punitive measure due to the willful nature of the infringement He also instructed RIM to pay NTP s legal fees of US 4 5 million and issued an injunction ordering RIM to cease and desist infringing the patents this decision would have resulted in the closure of BlackBerry s systems in the US 48 RIM appealed all of the findings of the court The injunction and other remedies were stayed pending the outcome of the appeals In March 2005 during appeal RIM and NTP tried to negotiate a settlement of their dispute the settlement was to be for 450 million Negotiations broke down due to other issues On June 10 2005 the matter returned to the courts In early November 2005 the US Department of Justice filed a brief requesting that RIM s service be allowed to continue because of the large number of BlackBerry users in the US Federal Government 49 In January 2006 the US Supreme Court refused to hear RIM s appeal of the holding of liability for patent infringement and the matter was returned to a lower court The prior granted injunction preventing all RIM sales in the US and use of the BlackBerry device might have been enforced by the presiding district court judge had the two parties been unable to reach a settlement On February 9 2006 the US Department of Defense DOD filed a brief stating that an injunction shutting down the BlackBerry service while excluding government users was unworkable The DOD also stated that the BlackBerry was crucial for national security given the large number of government users On February 9 2006 RIM announced that it had developed software workarounds that would not infringe the NTP patents and would implement those if the injunction was enforced On March 3 2006 after a stern warning from Judge Spencer RIM and NTP announced that they had settled their dispute Under the terms of the settlement RIM has agreed to pay NTP 612 5 million USD in a full and final settlement of all claims In a statement RIM said that all terms of the agreement have been finalized and the litigation against RIM has been dismissed by a court order this afternoon The agreement eliminates the need for any further court proceedings or decisions relating to damages or injunctive relief The settlement amount is believed low by some analysts because of the absence of any future royalties on the technology in question 50 On May 26 2017 BlackBerry announced that it had reached an agreement with Qualcomm Incorporated resolving all amounts payable in connection with the interim arbitration decision announced on April 12 2017 Following a joint stipulation by the parties the arbitration panel has issued a final award providing for the payment by Qualcomm to BlackBerry of a total amount of U S 940 000 000 including interest and attorneys fees net of certain royalties due from BlackBerry for calendar 2016 and the first quarter of calendar 2017 51 In summer 2020 the Texas based startup OnwardMobility signed a new licensing agreement with BlackBerry Limited to develop a new 5G BlackBerry smartphone OnwardMobility was cooperating with BlackBerry Limited and FIH Mobile a subsidiary of Foxconn 52 as they sought to revitalize the iconic BlackBerry brand through an Android based next gen Wi Fi device 53 However in a statement released on February 18 2022 OnwardMobility said that not only would the development of the new BlackBerry device not be moving forward but the company itself would be shutting down as well 53 KIK Edit On November 24 2010 Research In Motion RIM removed Kik Messenger from BlackBerry App World and limited the functionality of the software for its users 54 RIM also sued Kik Interactive for patent infringement and misuse of trademarks 55 56 In October 2013 the companies settled the lawsuit with the terms undisclosed 57 Facebook and Instagram Edit In 2018 it was reported that BlackBerry would be filing legal action against Facebook over perceived intellectual property infringements within both Facebook Messenger and WhatsApp as well as with Instagram 58 Service outages Edit At various stages of the company s history it suffered occasional service outages that have been referred to in the media as embarrassing 59 60 In 2005 the company suffered a relatively short term outage reportedly among a small handful of North America carriers 61 The service was restored after several hours In 2007 the e mail service suffered an outage which led for calls by some questioning the integrity towards BlackBerry s perceived centralized system 62 In 2009 the company had an outage reportedly covering the whole of North America 63 At 2011 10 10 10 00 UTC began a multi day outage in Europe the Middle East and Africa affecting millions of BlackBerry users 64 There was another outage the following day 65 By October 12 2011 the Blackberry Internet Service went down in North America 66 Research In Motion attributed data overload due to switch failures in their two data centres in Waterloo in Canada and Slough in England as the cause of the service disruptions 66 67 The outage intensified calls by shareholders for a shake up in the company s leadership 68 69 Some estimates by BlackBerry are that the company lost between 50 million 70 to 54 million due to global email service failure and outage in 2011 71 72 BlackBerry retail stores EditMany BlackBerry retail stores operated outside North America such as in Thailand Indonesia United Arab Emirates and Mexico 73 74 In December 2007 a BlackBerry Store opened in Farmington Hills Michigan The store offers BlackBerry device models from AT amp T T Mobile Verizon and Sprint the major U S carriers which offer smartphones There were three prior attempts at opening BlackBerry stores in Toronto and London UK 75 but they eventually folded 76 There are also BlackBerry Stores operated by Wireless Giant at airports in Atlanta Boston Charlotte Minneapolis St Paul Philadelphia Houston and Newark 77 but several have been slated for closing 78 On September 23 2015 Blackberry opened its first pop up store in Frankfurt Germany Certification EditBCESA BlackBerry Certified Enterprise Sales Associate BCESA40 in full is a BlackBerry Certification for professional users of RIM Research In Motion BlackBerry wireless email devices The Certification requires the user to pass several exams relating to the BlackBerry Devices all its functions including Desktop software and providing technical support to Customers of BlackBerry Devices The BCESA BlackBerry Certified Enterprise Sales Associate qualification is the first of three levels of professional BlackBerry Certification BCTA BlackBerry Certified Technical Associate BlackBerry Certified Support Associate T2More information on certifications is on the BlackBerry com website 79 The BlackBerry Technical Certifications available are BlackBerry Certified Enterprise Server Consultant BCESC BlackBerry Certified Server Support Technician BCSST BlackBerry Certified Support Technician BCSTR Products Edit Original BlackBerry 850 or 950 the appearance was identical Main article List of BlackBerry products Android devices BlackBerry Evolve X 2018 BlackBerry Evolve 2018 BlackBerry Key2 2018 BlackBerry Motion 2017 BlackBerry Aurora 2017 BlackBerry KeyOne 2017 BlackBerry DTEK60 2016 BlackBerry DTEK50 2016 BlackBerry Priv 2015 BlackBerry 10 devices BlackBerry Leap 2015 BlackBerry Classic 2014 BlackBerry Passport 2014 BlackBerry Porsche Design P 9983 2014 BlackBerry Z3 2014 BlackBerry Z30 2013 BlackBerry Porsche Design P 9982 2013 80 BlackBerry Q10 2013 BlackBerry Z10 2013 BlackBerry Q5 2013 BlackBerry 7 devices BlackBerry Bold series 2011 BlackBerry Bold 9900 9930 9790 BlackBerry 9720 2013 81 BlackBerry Porsche Design 2012 BlackBerry Porsche Design P 9981 BlackBerry Torch series 2011 BlackBerry Torch 9810 BlackBerry Torch series 2011 BlackBerry Torch 9850 9860 BlackBerry Curve series 2011 BlackBerry 9350 9360 9370 9380 BlackBerry Curve 9320 9220 2012 BlackBerry 6 devices BlackBerry Torch series 2010 BlackBerry Torch 9800 BlackBerry Curve series 2010 BlackBerry Curve 9300 9330 BlackBerry Style 9670 2010 BlackBerry Pearl series 2010 BlackBerry Pearl 3G 9100 9105 BlackBerry Bold series 2010 2011 BlackBerry Bold 9780 9788BlackBerry 5 devices BlackBerry Bold series 2008 2010 BlackBerry Bold 9000 9700 9650 BlackBerry Tour series 2009 BlackBerry Tour 9630 BlackBerry Storm series 2009 BlackBerry Storm 2 9520 9550 BlackBerry Storm series 2008 BlackBerry Storm 9500 9530 BlackBerry Curve series 2009 2010 BlackBerry Curve 8900 8900 8910 8980 BlackBerry Curve series 2009 BlackBerry Curve 8520 8530Blackberry 4 devices BlackBerry 8800 series 2007 BlackBerry 8800 8820 8830 BlackBerry Pearl series 2006 BlackBerry Pearl 8100 8110 8120 8130 BlackBerry Pearl Flip series 2008 BlackBerry Pearl Flip 8220 8230 BlackBerry Curve series 2007 BlackBerry Curve 8300 8300 8310 8320 8330 8350i BlackBerry 3 devices BlackBerry Java based series 5000 6000BlackBerry 2 devices BlackBerry phone series 7100 BlackBerry color series 7200 7500 7700BlackBerry 1 devices BlackBerry pager models 850 857 950 957Hardware Edit Modern LTE based phones such as the BlackBerry Z10 have a Qualcomm Snapdragon S4 Plus a proprietary Qualcomm SOC which is based on ARMv7 A architecture featuring two 1 5 GHz Qualcomm Krait CPU cores and a 400 MHz Adreno 225 GPU GSM based BlackBerry phones incorporate an ARM 7 9 or 11 processor 82 Some of the BlackBerry models Torch 9850 9860 Torch 9810 and Bold 9900 9930 have a 1 2 GHz MSM8655 Snapdragon S2 SOC 768 MB system memory and 8 GB of on board storage 82 83 Entry level models such as the Curve 9360 feature a Marvell PXA940 clocked at 800 MHz Some previous BlackBerry devices such as the Bold 9000 were equipped with Intel XScale 624 MHz processors 84 The Bold 9700 featured a newer version of the Bold 9000 s processor but is clocked at the same speed The Curve 8520 featured a 512 MHz processor while BlackBerry 8000 series smartphones such as the 8700 and the Pearl are based on the 312 MHz ARM XScale ARMv5TE PXA900 An exception to this is the BlackBerry 8707 which is based on the 80 MHz Qualcomm 3250 chipset this was due to the PXA900 chipset not supporting 3G networks The 80 MHz processor in the BlackBerry 8707 meant the device was often slower to download and render web pages over 3G than the 8700 was over EDGE networks Early BlackBerry devices such as the BlackBerry 950 used Intel 80386 based processors 85 86 BlackBerry s latest Flagship phone the BlackBerry Z30 based on a 5 inch Super AMOLED 1280 720 resolution at 295 ppi 24 bit color depth and powered by Quad Graphics and Qualcomm s Dual Core 1 7 GHz MSM8960T Pro The first BlackBerry with an Android operating system was released in late November 2015 the 192 gram 6 77 ounce BlackBerry Priv 87 It launched with version 5 1 1 but was later upgraded to version 6 0 Android Marshmallow It was first available in four countries but increased to 31 countries by February 28 2016 88 Employing a Qualcomm 8992 Snapdragon 808 Hexa Core 64 bit Adreno 418 600 MHz GPU with 3 GB RAM processor this unit is equipped with a curved 5 4 inch 2560 x 1440 OLED display and a sliding QWERTY keyboard which is hidden when not in use Google s voice recognition that allows for dictating e mails is also available The Priv retained the best BlackBerry 10 features Its 3 410 mAh battery is said to provide 22 5 hours of mixed use The 18 megapixel camera with a Schneider Kreuznach lens can also record 4K video a secondary selfie camera is also provided Several important apps unique to the Priv were available from Google Play by mid December 89 Software Edit See also QNX BlackBerry 10 and BlackBerry OS A new operating system BlackBerry 10 was released for two new BlackBerry models Z10 and Q10 on January 30 2013 At BlackBerry World 2012 RIM CEO Thorsten Heins demonstrated some of the new features of the OS including a camera which is able to rewind frame by frame separately of individual faces in an image to allow selection of the best of different shots which is then stitched seamlessly to an optimal composite 90 an intelligent predictive and adapting keyboard and a gesture based user interface designed around the idea of peek and flow 91 Apps are available for BlackBerry 10 devices through the BlackBerry World storefront The previous operating system developed for older BlackBerry devices was BlackBerry OS a proprietary multitasking environment developed by RIM The operating system is designed for use of input devices such as the track wheel track ball and track pad The OS provides support for Java MIDP 1 0 and WAP 1 2 Previous versions allowed wireless synchronisation with Microsoft Exchange Server email and calendar as well as with Lotus Domino email OS 5 0 provides a subset of MIDP 2 0 and allows complete wireless activation and synchronisation with Exchange email calendar tasks notes and contacts and adds support for Novell GroupWise and Lotus Notes The BlackBerry Curve 9360 BlackBerry Torch 9810 Bold 9900 9930 Curve 9310 9320 and Torch 9850 9860 featured the 2011 BlackBerry OS 7 Apps are available for these devices through BlackBerry World which before 2013 was called BlackBerry App World Further information BlackBerry OS Third party developers can write software using these APIs and proprietary BlackBerry APIs as well Any application that makes use of certain restricted functionality must be digitally signed so that it can be associated to a developer account at RIM This signing procedure guarantees the authorship of an application but does not guarantee the quality or security of the code RIM provides tools for developing applications and themes for BlackBerry Applications and themes can be loaded onto BlackBerry devices through BlackBerry World Over The Air OTA through the BlackBerry mobile browser or through BlackBerry Desktop Manager BlackBerry devices as well as Android iOS and Windows Phone platforms have the ability to use the proprietary BlackBerry Messenger also known as BBM software for sending and receiving encrypted instant messages voice notes images and videos via BlackBerry PIN As long as your cell phone has a data plan these messages are all free of charge Some of the features of BBM include groups bar code scanning lists shared calendars BBM Music and integration with apps and games using the BBM social platform In April 2013 BlackBerry announced that it was shutting down its streaming music service BBM Music which was active for almost two years since its launch BlackBerry Messenger Music closed on June 2 2013 92 In July 2014 BlackBerry revealed BlackBerry Assistant a new feature for BlackBerry OS 10 3 and BlackBerry Passport hardware The feature is a digital personal assistant to help keep you organized informed and productive 93 In December 2014 BlackBerry and NantHealth a healthcare focused data provider launched a secure cancer genome browser giving doctors the ability to access patients genetic data on the BlackBerry Passport smartphone 94 On January 3 2022 BlackBerry announced that they would discontinue their services on all BlackBerry phones not running on Android on January 4 According to BlackBerry As of this date devices running these legacy services and software through either carrier or Wi Fi connections will no longer reliably function including for data phone calls SMS and 9 1 1 functionality 95 Phones with BlackBerry email client Edit Several non BlackBerry mobile phones have been released featuring the BlackBerry email client which connects to BlackBerry servers Many of these phones have full QWERTY keyboards AT amp T Tilt HTC Advantage X7500 HTC TyTN Motorola MPx220 some models Nokia 6810 Nokia 6820 Nokia 9300 Nokia 9300i Nokia 9500 Nokia Eseries phones except models Nokia E66 Nokia E71 Qtek 9100 Qtek 9000 Samsung t719 Siemens SK65 Sony Ericsson P910 Sony Ericsson P990 Sony Ericsson M600i Sony Ericsson P1Third party software Edit Third party software available for use on BlackBerry devices includes full featured database management systems which can be used to support customer relationship management clients and other applications that must manage large volumes of potentially complex data 96 In March 2011 RIM announced an optional Android player that could play applications developed for the Android system would be available for the BlackBerry PlayBook RIM s first entry in the tablet market 97 98 99 On August 24 2011 Bloomberg News reported unofficial rumors that BlackBerry devices would be able to run Android applications when RIM brings QNX and the Android App Player to BlackBerry 100 101 102 103 On October 20 2011 RIM officially announced that Android applications could run unmodified on the BlackBerry tablet and the newest BlackBerry phones using the newest version of its operating system 104 105 Connectivity Edit See also BlackBerry Enterprise Server BlackBerry held in hand featuring all the different selective hardware and software on the screen BlackBerry smartphones can be integrated into an organization s email system through a software package called BlackBerry Enterprise Server BES through version 5 and BlackBerry Enterprise Service BES as of version 10 There were no versions 6 through 9 Versions of BES are available for Microsoft Exchange Lotus Domino Novell GroupWise and Google Apps While individual users may be able to use a wireless provider s email services without having to install BES themselves organizations with multiple users usually run BES on their own network BlackBerry devices running BlackBerry OS 10 or later can also be managed directly by a Microsoft Exchange Server using Exchange ActiveSync EAS policies in the same way that an iOS or Android device can EAS supports fewer management controls than BES does Some third party companies provide hosted BES solutions Every BlackBerry has a unique ID called a BlackBerry PIN which is used to identify the device to the BES BlackBerry at one time provided a free BES software called BES Express BESX 106 The primary BES feature is to relay email from a corporate mailbox to a BlackBerry phone The BES monitors the user s mailbox relaying new messages to the phone via BlackBerry s Network Operations Center NOC and user s wireless provider This feature is known as push email because all new emails contacts task entries memopad entries and calendar entries are pushed out to the BlackBerry device immediately as opposed to the user synchronising the data manually or having the device poll the server at intervals BlackBerry also supports polling email through third party applications The messaging system built into the BlackBerry only understands how to receive messages from a BES or the BIS these services handle the connections to the user s mail providers Device storage also enables the mobile user to access all data off line in areas without wireless service When the user reconnects to wireless service the BES sends the latest data A feature of the newer models of the BlackBerry is their ability to quickly track the user s current location through trilateration without the use of GPS thus saving battery life and time Trilateration can be used as a quick less battery intensive way to provide location aware applications with the co ordinates of the user However the accuracy of BlackBerry trilateration is less than that of GPS due to a number of factors including cell tower blockage by large buildings mountains or distance BES also provides phones with TCP IP connectivity accessed through a component called MDS Mobile Data System Connection Service 107 This allows custom application development using data streams on BlackBerry devices based on the Sun Microsystems Java ME platform In addition BES provides network security in the form of Triple DES 108 or more recently AES 109 encryption 110 111 of all data both email and MDS traffic that travels between the BlackBerry phone and a BlackBerry Enterprise Server Most providers offer flat monthly pricing via special Blackberry tariffs for unlimited data between BlackBerry units and BES In addition to receiving email organizations can make intranets or custom internal applications with unmetered traffic With more recent versions of the BlackBerry platform the MDS is no longer a requirement for wireless data access Starting with OS 3 8 or 4 0 BlackBerry phones can access the Internet i e TCP IP access without an MDS formerly only email and WAP access was possible without a BES MDS The BES MDS is still required for secure email data access and applications that require WAP from carriers that do not allow WAP access The primary alternative to using BlackBerry Enterprise Server is to use the BlackBerry Internet Service BIS BlackBerry Internet Service is available in 91 countries internationally BlackBerry Internet Service was developed primarily for the average consumer rather than for the business consumer The service allows users to access POP3 IMAP and Outlook Web App not via Exchange ActiveSync email accounts without connecting through a BlackBerry Enterprise Server BES 112 BlackBerry Internet Service allows up to 10 email accounts to be accessed including proprietary as well as public email accounts such as Gmail Outlook Yahoo and AOL BlackBerry Internet Service also supports the push capabilities of various other BlackBerry Applications Various applications developed by RIM for BlackBerry utilise the push capabilities of BIS such as the Instant Messaging clients like Google Talk Windows Live Messenger and Yahoo Messenger The MMS PIN interactive gaming mapping and trading applications which require data plans like BIS not just Wi Fi for use The service is usually provisioned through a mobile phone service provider though BlackBerry actually runs the service 112 BlackBerry PIN Edit See also BlackBerry Messenger The BlackBerry PIN Personal Identification Number is an eight character hexadecimal identification number assigned to each BlackBerry device PINs cannot be changed manually on the device though BlackBerry technicians are able to reset or update a PIN server side and are locked to each specific BlackBerry BlackBerry devices can message each other using the PIN directly or by using the BlackBerry Messenger application BlackBerry PINs are tracked by BlackBerry Enterprise Servers and the BlackBerry Internet Service and are used to direct messages to a BlackBerry device Emails and any other messages such as those from the BlackBerry Push Service are typically directed to a BlackBerry device s PIN The message can then be routed by a RIM Network Operations Center and sent to a carrier which will deliver the message the last mile to the device In September 2012 RIM announced that the BlackBerry PIN would be replaced by users BlackBerry ID starting in 2013 with the launch of the BlackBerry 10 platform citation needed Competition and financial results EditThe BlackBerry grew swiftly in popularity during the early 2000s and by 2005 had become highly popular and influential in North America 113 It then gained the nickname Crackberry due to its seemingly addictive nature 114 As of 2006 some of the BlackBerry s main competitors included offerings from Motorola namely Motorola Q Palm Inc the iPAQ and other Pocket PCs and Nokia namely Nokia E61 115 As of 2009 RIM held 56 percent of the American smartphone market While the iPhone from Apple Inc quickly became popular after its launch RIM remained market leaders and was growing too with sales tripling between 2007 2009 In Fortune s list of the Fastest Growing Companies of 2009 RIM ranked first while the BlackBerry Curve became the best selling smartphone in the U S in 2009 116 Despite market share loss on a global basis the number of active BlackBerry subscribers has increased substantially through the years For example for the fiscal period during which the Apple iPhone was first released RIM reported that they had a subscriber base of 10 5 million BlackBerry subscribers 117 At the end of 2008 when Android first hit the market RIM reported that the number of BlackBerry subscribers had increased to 21 million After the release of the Apple iPhone 5 in September 2012 RIM CEO Thorsten Heins announced that the current global subscribers is up to 80 million which sparked a 7 jump in shares price 118 In the year 2010 RIM and Apple continued to dominate the U S smartphone market although the BlackBerry Curve had lost its spot as the single highest selling product to the iPhone 3GS 119 In the early 2010s BlackBerry struggled to compete against both the iPhone and the Android platform after device sales peaking in 2011 its share plunged in the years after leading to speculation that it will be unable to survive as an independent going concern 120 However it has managed to maintain significant positions in some markets 121 BlackBerry s global user base meaning active accounts has declined dramatically since its peak of 80 million in June 2012 dropping to 46 million users in September 2014 122 Its market share globally had also declined to less than 1 percent 123 124 During the report of its third quarter 2015 results on December 18 2015 the company said that approximately 700 000 handsets had been sold down from 1 9 million in the same quarter in 2014 and down from 800 000 in Q2 of 2015 The average sale price per unit was up from 240 to 315 however This should continue to increase with sales of the new Android Priv device which was selling at a premium price 800 in Canada for example 125 In Q3 of 2015 BlackBerry had a net loss of 89 million U S or 17 cents per share but only a 15 million net loss or three cents per share when excluding restructuring charges and other one time items 126 Revenue was up slightly from a year earlier at 557 million U S vs 548 million primarily because of software sales Chief executive officer John Chen said that he expects the company s software business to grow at 14 percent or above the market 126 At the time the company was not ready to provide sales figures for the Android based Priv handset which had been released only weeks earlier and in only four countries at that time but Chen offered this comment to analysts Depending on how Priv does there is a chance we could achieve or get closer to break even operating profitability for our overall device business in the fourth quarter 88 Due to a continuous reduction in BlackBerry users in February 2016 the Blackberry headquarters in Waterloo Ontario Canada slashed 35 percent of its workforce 127 By early 2016 Blackberry market share dropped to 0 2 128 In Q4 2016 reports indicate Blackberry sold only 207 900 units equivalent to a 0 0 market share 129 Indonesian market Edit In 2011 BlackBerry shipped 43 of all smartphones to Indonesia By April 2014 this had fallen to 3 The decline in the Indonesian market share mirrors a global trend for the company 0 6 of North America 130 The retail price of 2 199 000 Indonesian Rupiah 189 failed to give BlackBerry the boost it needed in Indonesia The company launched the device with a discounted offer to the first 1000 purchasers which resulted in a stampede in the capital in which several people were injured 130 BlackBerry lost market share in Indonesia despite the launch of the Z3 on May 13 2014 131 The new device was given a worldwide launch in the city of Jakarta and came on the back of the news that Research in Motion RIM was to cut hardware production costs by outsourcing this to Taiwan based Foxconn Group 132 Worldwide user base numbers Edit The number of active BlackBerry users since 2000 globally BlackBerry users globally As of 25 000 2000 133 165 000 2001 133 321 000 2002 133 534 000 March 1 2003 133 1 069 000 February 28 20042 510 000 February 26 20054 900 000 March 4 20068 000 000 March 3 200714 000 000 March 1 200825 000 000 February 28 200941 000 000 February 27 201070 000 000 August 27 201177 000 000 March 3 201280 000 000 December 1 201276 000 000 March 2 2013 134 72 000 000 June 1 2013 135 79 000 000 September 201376 000 000 November 201371 000 000 March 201469 000 000 May 201460 000 000 September 201456 000 000 November 201437 000 000 February 2015 136 33 000 000 June 2015 137 30 000 000 September 2015 138 25 000 000 December 2015 139 23 000 000 March 2016 140 verification needed 20 000 000 June 2016 141 verification needed 18 000 000 September 2016 142 verification needed 16 000 000 December 2016 143 verification needed 14 000 000 March 201711 000 000 May 2017Security agencies access EditResearch in Motion agreed to give access to private communications to the governments of United Arab Emirates 144 and Saudi Arabia 145 in 2010 and India in 2012 146 The Saudi and UAE governments had threatened to ban certain services because their law enforcement agencies could not decrypt messages between people of interest 147 It was revealed as a part of the 2013 mass surveillance disclosures that the American and British intelligence agencies the National Security Agency NSA and the Government Communications Headquarters GCHQ respectively have access to the user data on BlackBerry devices The agencies are able to read almost all smartphone information including SMS location e mails and notes through BlackBerry Internet Service which operates outside corporate networks and which in contrast to the data passing through internal BlackBerry services BES only compresses but does not encrypt data 148 Documents stated that the NSA was able to access the BlackBerry e mail system and that they could see and read SMS traffic 148 There was a brief period in 2009 when the NSA was unable to access BlackBerry devices after BlackBerry changed the way they compress their data Access to the devices was re established by GCHQ 148 GCHQ has a tool named SCRAPHEAP CHALLENGE with the capability of Perfect spoofing of emails from Blackberry targets 149 150 In response to the revelations BlackBerry officials stated that It is not for us to comment on media reports regarding alleged government surveillance of telecommunications traffic and added that a back door pipeline to their platform had not been established and did not exist 148 Similar access by the intelligence agencies to many other mobile devices exists using similar techniques to hack into them 148 The BlackBerry software includes support for the Dual EC DRBG CSPRNG algorithm which due to being probably backdoored by the NSA the US National Institute of Standards and Technology strongly recommends no longer be used BlackBerry Ltd has however not issued an advisory to its customers because they do not consider the probable backdoor a vulnerability BlackBerry Ltd also owns US patent 2007189527 which covers the technical design of the backdoor 151 Usage Edit President Obama with his BlackBerry in its holster on a flight to Caen Normandy France June 5 2009 Initially the BlackBerry was mostly popular by corporate and business users By the late 2000s however a growing number of other consumers were using it 116 The formerly advanced encryption capabilities of the BlackBerry Smartphone made it eligible for use by government agencies and state forces On January 4 2022 Blackberry announced that older phones running Blackberry 10 7 1 OS and earlier will no longer work 152 Barack Obama Edit Former United States president Barack Obama became known for his dependence on a BlackBerry device for communication during his 2008 Presidential campaign Despite the security issues he insisted on using it even after inauguration 153 This was seen by some as akin to a celebrity endorsement which marketing experts have estimated to be worth between 25 million and 50 million 154 His usage of BlackBerry continued until around the end of his presidency 155 Hillary Clinton Edit The Hillary Clinton email controversy is associated with Hillary Clinton continuing to use her BlackBerry after assuming the office of Secretary of State 156 Use by government forces Edit An example is the West Yorkshire Police which has allowed the increase in the presence of police officers along the streets and a reduction in public spending given that each officer could perform desk work directly via the mobile device 157 as well as in several other areas and situations 158 The US Federal Government has been slow to move away from the Blackberry platform a State Department spokesperson saying in 2013 that Blackberry devices were still the only mobile devices approved for U S missions abroad by the State Department 159 The high encryption standard that made BlackBerry smartphones and the PlayBook tablet unique have since been implemented in other devices 160 including most Apple devices released after the iPhone 4 The Bangalore City Police is one of the few police departments in India along with the Pune Police and Kochi Police to use BlackBerry devices 161 162 Use by transportation staff Edit In the United Kingdom South West Trains and Northern Rail have issued BlackBerry devices to guards in order to improve the communication between control guards and passengers 163 164 In Canada Toronto and many other municipalities within Canada have issued BlackBerry devices to most of its employees including but not limited to transportation technical water and operations inspection staff and all management staff in order to improve the communication between contracted construction companies its winter maintenance operations and to assist and successfully organize multimillion dollar contracts The devices are the standard mobile device to receive e mail redirected from GroupWise As part of their Internet of Things endeavours the company announced plans of moving into the shipping industry by adapting the smartphones devices to the communication necessities of freight containers 165 Other users Edit Eric Schmidt Executive Chairman of Google from 2001 to 2011 is a longtime BlackBerry user Although smartphones running Google s Android mobile operating system compete with BlackBerry Schmidt said in a 2013 interview that he uses a BlackBerry because he prefers its keyboard 166 The Italian criminal group known as the Ndrangheta was reported in February 2009 to have communicated overseas with the Gulf Cartel a Mexican drug cartel through the use of the BlackBerry Messenger since the BBM Texts are very difficult to intercept 167 Kim Kardashian was also a BlackBerry user In 2014 she reportedly said at the Code Mobile conference that BlackBerry has my heart and soul I love it I ll never get rid of it and I have anxiety that I will run out and I won t be able to have a BlackBerry I m afraid it will go extinct Kardashian also admitted to keeping a supply of BlackBerry phones with her because she was loyal to the BlackBerry Bold model She has since been spotted using an iPhone instead 168 In popular culture Edit In August 2022 it was announced that a docudrama film about the history of the BlackBerry brand simply titled BlackBerry had wrapped production 169 170 171 The film which has yet to be released was adapted from the book Losing the Signal The Untold Story Behind the Extraordinary Rise and Spectacular Fall of BlackBerry and features Jay Baruchel and Glenn Howerton in the principal roles 169 170 171 In September 2022 the rights to the film s distribution in the US were acquired by IFC Films 172 It is currently planned for a 2023 release date 172 Marketing EditBlackBerry paid several celebrities to promote its products including Alicia Keys 173 Jessie J 174 and will i am 175 See also Edit Telephones portalBlackBerry Limited formerly Research in Motion BlackBerry Mobile Comparison of smartphones Index of articles related to BlackBerry OS List of BlackBerry products QWERTY Science and technology in Canada T9 predictive text References Edit RIM Company Learn about Research in Motion RIM Retrieved September 23 2012 Technica John Timmer Ars The End of BlackBerry Phones Is Finally 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