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Wikipedia

Dunkin' Donuts

October 20, 2023

Dunkin' Donuts LLC,[1] doing business as Dunkin' since 2019, is an American multinational coffee and doughnut company, as well as a quick service restaurant. It was founded by Bill Rosenberg (1916–2002) in Quincy, Massachusetts, in 1950. The chain was acquired by Baskin-Robbins's holding company Allied Lyons in 1990; its acquisition of the Mister Donut chain and the conversion of that chain to Dunkin' Donuts facilitated the brand's growth in North America that year.[5] Dunkin' and Baskin-Robbins eventually became subsidiaries of Dunkin' Brands, headquartered in Canton, Massachusetts, in 2004, until being purchased by Inspire Brands on December 15, 2020. The chain began rebranding as a "beverage-led company", and was renamed Dunkin', in January 2019; while stores in the U.S. began using the new name, the company intends to roll out the rebranding to all of its international stores eventually.[6]

Dunkin' Donuts LLC[1]
Logo used in the U.S. since 2022
Dunkin' (U.S. and other selected countries, 2019–present)
Dunkin' Donuts (other selected countries)
TypeSubsidiary
Industry
Founded1948; 75 years ago (1948) in Quincy, Massachusetts, U.S.
FounderBill Rosenberg
Headquarters
Canton, Massachusetts
,
United States
Number of locations
  • 12,871 (2019)[2]
Key people
Products
  • Baked goods
  • Frozen beverages
  • Hot beverages
  • Iced beverages
  • Sandwiches
  • Soft drinks
Revenue US$1.370 billion[4] (2019)
ParentInspire Brands
Websitedunkindonuts.com

With approximately 12,900 locations in 42 countries, Dunkin' is one of the largest coffee shop and donut shop chains in the world.[7][8] Its products include donuts, bagels, coffee, and "Munchkins" donut holes.[9][10]

History Edit

1948–1963: Founding years Edit

 
A Dunkin' Donuts store in Maryland c. 1967; the restaurant is still there operating today.
 
The original Dunkin' Donuts in Quincy, Massachusetts, after its renovation in the 2000s

Bill Rosenberg opened Open Kettle in 1948, a restaurant selling donuts and coffee in Quincy, Massachusetts (a suburb of Boston), but he changed the name in 1950 to Dunkin' Donuts after discussing with company executives.[11][12] He conceived the idea for the restaurant after his experiences selling food in factories and at construction sites, where donuts and coffee were the two most popular items. The restaurant was successful, and Rosenberg sold franchises to others starting in 1955.[13]

1963–1998: Bob Rosenberg Edit

In 1963 Rosenberg's son Bob became CEO of the company at age 25, and Dunkin' Donuts opened its hundredth location that year. Dunkin' Donuts was a subsidiary of Universal Food Systems at the time, a conglomerate of 10 small food-service businesses,[14] and Dunkin' Donuts locations varied greatly in their menu options, with some selling full breakfasts and others serving only donuts and coffee.

In the following years, the other businesses in the Universal Food Systems portfolio were sold or closed, and the company was renamed to Dunkin' Donuts. The menu and shop format was standardized, and various new menu items were introduced. In the early 1980s counter service and ceramic coffee cups were replaced by self-service counters and paper cups.[15] The chain went public in 1968[16] and was acquired by Baskin-Robbins owner Allied Lyons in 1990.[17][18] By 1998, the brand had grown to 2,500 locations worldwide with $2 billion in annual sales.[citation needed]

Dunkin' Donuts expanded in the 1990s by buying out two rival chains: Mister Donut and Dawn Donuts.[19]

1998–present: After Bob Rosenberg Edit

 
A Dunkin' Donuts donut

At some point, the chain produced a donut specifically designed for dunking, with a handle. This was discontinued in 2003 (except in Singapore) because it was hand-cut and uneconomical compared to machine-cut donuts.[20]

In 2004 the company's headquarters were relocated to Canton, Massachusetts. In December 2005 Dunkin' Donuts and Baskin-Robbins (by then, operating under the name Dunkin' Brands) were sold to a private equity consortium of Bain Capital, Carlyle Group, and Thomas H. Lee Partners for $2.4 billion.[21] By 2010, Dunkin' Donuts' global sales were $6 billion.[22]

In June 2013 Dunkin' Donuts unveiled a new store design, the brand's first in almost seven years.[23]

The Dunkin' Donuts location in Natick, Massachusetts launched a program to test the concept of curbside pickup in December 2016.[24][25]

In January 2018 Dunkin' Donuts began to open new concept locations, beginning in Quincy, featuring modern decor, cold beverages on tap and a single-cup brewing machine, more packaged take-out options, and dedicated pick-up lines for mobile ordering inside and in the drive-thru. The concept was described as being part of a shift towards becoming an "on-the-go, beverage-led brand". In addition, the location, as well as others, began to trial signage referring to the chain as simply "Dunkin'"—removing "Donuts" from the name.[26][27]

In February 2018, Dunkin' announced plans to phase out polystyrene foam cups globally for environmental purposes by April 2020.[28][29][30]

On July 11, 2018, Dave Hoffmann took over from Nigel Travis to become the CEO. He is looking to add 1,000 new locations outside of the Northeastern United States by the end of 2020 and to have a revenue increase of 3 percent for stores open a year or longer.[31] Also late 2018, Dunkin' installed espresso machines at all possible locations and launched espresso products using a new recipe.[32][33]

In June 2019, Dunkin' partnered with Grubhub to begin the rollout of its new Dunkin' Delivers service.[34][35] Later in July 2019, Dunkin' partnered with Beyond Meat to introduce a meatless breakfast sandwich in Manhattan, becoming the first U.S. restaurant brand to serve Beyond Sausage.[36] The sandwich launched nationally later in 2019.[37][38]

In September 2019 the New York attorney general's office alleged in a lawsuit that Dunkin' mishandled a series of cyberattacks that were directed at customers using the Dunkin' mobile app. These attacks took place in early 2015 and thousands of usernames and passwords stolen. The state lawsuit alleges that Dunkin' employees knew about these attacks, but failed to take appropriate action.[39]

In October 2020 Dunkin' Brands stated that the company was in conversation with Inspire Brands, a private equity-backed company, negotiating to sell the company.[40] Inspire Brands announced on Saturday, October 31, 2020, that they would be acquiring Dunkin' Brands Group for $11.3 billion, which would include Dunkin' Brands' debt that Inspire Brands would be taking on. Inspire would pay $106.50 in cash for each of Dunkin' Brands' shares.[41] On December 15, 2020, the acquisition was completed, and Dunkin' Brands ceased to exist as a separate company, with Dunkin', Baskin-Robbins, and the trademark management of Mister Donut, becoming part of Inspire Brands.[42]

Marketing Edit

The first commercial ever to feature Fred the Baker, from 1981

Dunkin' Donuts' "It's Worth the Trip" campaign starred sleepy-eyed "Fred the Baker" and featured the catchphrase "Time to make the donuts". It won honors from the Television Bureau of Advertising as one of the five best television advertisements of the 1980s. Fred the Baker was played by actor Michael Vale for 15 years until his retirement in 1997. The catchphrase was used in the title of founder William Rosenberg's autobiography Time to Make the Donuts: The Founder of Dunkin' Donuts Shares an American Journey.

 
Launch party of the co-branded Saucony X Dunkin’ Kinvara 9 running shoe, 2018

Dunkin' Donuts changed its slogan in March 2006 to "America Runs on Dunkin'". They Might Be Giants songs were featured in a series of advertisements of new products to boost summer sales.[43] In 2007, a series of Dunkin' Donuts commercials referred to the fictional language "Fritalian". "Is it French? Or is it Italian?" sings a chorus of customers facing a long menu of non-English terms. "Perhaps Fritalian?" was created by Hill Holliday to "poke fun at pretentious Starbucks-style coffee chains, with patrons attempting to order hard-to-pronounce lattes."[44][45] The commercial was interpreted as a deliberate mocking of Starbucks.[45][46] The commercials' punch line is: "Delicious lattes from Dunkin' Donuts. You order them in English". It has been a point of discussion that latte, cappuccino, and espresso are loanwords from Italian which have no equivalence in English. The commercials, however, refer to the Starbucks ordering language itself, poking fun at words such as grande and venti.[45] Further commercials in 2007 more directly mocked Starbucks, with a customer ordering a "large" and being chastised to use the term "dieci".

Rachael Ray starred in commercials for Dunkin' Donuts beginning in 2007. In May 2008 Dunkin' Donuts removed a commercial from its website featuring Ray wearing a scarf with a black and white paisley floral design, in response to columnist Michelle Malkin's claims that the scarf resembled the keffiyeh worn by Yasser Arafat and therefore a sign of support for terrorists.[47] Dunkin' Donuts pulled that commercial off the air, leading to criticism of the company's perceived kowtowing to special interests.[48]

 
Dunkin' Donuts truck

In March 2009, the company unveiled the alternate slogan "You 'Kin Do It!" and launched a $100 million ad campaign promotion.[49] In 2017, the company announced that it would begin testing the name of simply "Dunkin'" at some retail locations, as they would like to be thought of as a destination for coffee, its most profitable product.[50] The branding would be implemented in other locations in the latter half of 2018 if it was successful.[51] The brand announced that it would be known simply as Dunkin' in September 2018.[52]

On April 3, 2018, Dunkin' Donuts teamed up with the Massachusetts shoe manufacturer, Saucony to produce a strawberry-frosted donut themed running shoe to commemorate the 122nd running of the Boston Marathon. The Saucony X Dunkin' Kinvara 9 came in a donut box and the heel of the shoe was covered in rainbow sprinkles.[53]

Edit

 
Former logo still used in some locations

A script version of the words Dunkin' Donuts was filed on March 31, 1955, and registered on February 2, 1960. A later logo was for a drawing and word logo depicting a figure with a donut for a head and a coffee cup and donut body wearing a garrison cap, with Dunkin' emblazoned on both the coffee cup and cap. The design was rendered primarily in yellow and brown. The logo was applied for on June 23, 1958, registered on May 23, 1961, and put into use on July 1, 1964.[54]

In 1961, the company began using a hot pink color for its branding and used a logo showing a stylized coffee cup with the company's name rendered on one line as a circle, evoking a donut dunking into the cup. In 1980 bright orange was added to the hot pink. As of 2014 the logo was a variation of the logo that has been in use since about 1980: an all-capitals rendering of the words Dunkin' Donuts (Dunkin' in orange; Donuts in pink) in a thick, Frankfurter typeface[55] with a coffee cup outlined in brown with a "DD" monogram.[56]

In September 2018, the company announced that it would shorten its name to Dunkin', with a wider roll-out beginning in January 2019. The company acknowledged that "Dunkin'" was already a common shorthand name for the chain among customers and in its marketing (including the slogan "America Runs on Dunkin'"), and that the rebranding would reflect the chain's continuing shift towards being a "beverage-led" brand at a time when consumers have shown a preference for healthier trends and options as they consume fewer donuts.[57][6][58][59] While stores in the U.S. started using the new name in 2019, the company intends to roll out the rebranding to all of its international stores eventually.[6]

Primary ad agency Edit

In April 2018, Dunkin' named BBDO as their primary advertising agency. This replaced Hill Holliday, which had been producing print, digital, broadcast, and billboard advertising for almost twenty years. Hill Holliday was the agency responsible for the tagline "America Runs on Dunkin'". ARC/Leo Burnett was also named to lead all in-store promotions.[60]

Affiliations Edit

Dunkin' has a close relationship with the Boston Red Sox and the New England Patriots, making commercials at the start of each team's season for promotions. Dunkin' also sponsors other professional sports teams, including the Dallas Cowboys, Boston Red Sox, New York Yankees, New York Mets, Philadelphia Eagles, and Tampa Bay Rays.[citation needed]

In 2001 Dunkin' Donuts purchased the naming rights for the former Providence Civic Center, and renamed it the Dunkin' Donuts Center. The center is currently[when?] the home court for the NCAA and Big East Providence Friars men's basketball team from Providence College as well as home ice for the AHL Providence Bruins hockey team. In reference to the center's long association with local college basketball, it is often known locally as "The Dunk".[citation needed]

In January 2014 English football club Liverpool announced a multimillion-pound global partnership with the company.[61]

Dunkin' Donuts signed a sponsorship deal with the National Women's Hockey League in December 2015. As part of the multi-year agreement, Dunkin’ Donuts is the official hot, iced and frozen coffee of the NWHL.[62]

In 2016, Dunkin' became the official "coffee, donut and breakfast sandwich partner" of the National Hockey League.[63]

Locations Edit

 
  Current[when?] locations
  Military bases only
  Planned future locations
  Former locations

United States Edit

 
Co-branded Dunkin' Donuts and Baskin-Robbins, Thomasville, Georgia

On January 16, 2013, Nigel Travis, Dunkin' Brands CEO, announced that the Dunkin' Donuts franchises would be available in California beginning in 2015.[64] In July 2013, Dunkin' Donuts announced that it has signed its first Southern California multi-unit store development agreements with four franchise groups for a total commitment of 45 new restaurants. The first standalone restaurants were expected to open in 2015 in Orange and Los Angeles counties.[65] The chain also planned to expand into more stores in Texas by 2015.[66] On March 10, 2014, the first Dunkin' Donuts/Baskin-Robbins combination store in Southern California opened in Ramona.[67] This is Dunkin' Donuts' third California shop to open, following shops in Barstow and on Camp Pendleton. Since March 2014, Dunkin' Donuts has opened several additional locations throughout California, including the Los Angeles area. Dunkin' Donuts shops opened in the San Francisco Bay Area in Walnut Creek, Half Moon Bay,[68] and American Canyon in 2016, as well as South San Francisco and Fremont, in 2017.[68][69][70]

2014 saw the return of Dunkin' Donuts to the state of Minnesota after nearly a decade's absence, with a new shop opened inside the Kahler Grand Hotel in Rochester.[71]

In the United States, Dunkin' is sometimes paired with Baskin-Robbins ice cream in a single multibranded store. While such locations usually maintain separate counters for each chain (much like co-branded Wendy's–Tim Hortons locations in Canada), depending on business that day, both chains' products can be bought at a single counter (usually Dunkin' Donuts').[citation needed] The practice of single-counter service is similar to that of multibranded Yum! Brands stores such as KFC–Taco Bell, which share a single kitchen and cashier line.[72]

As of February 9, 2017, all Dunkin' locations are franchisee owned and operated.[73] In addition to its stand-alone shops, Dunkin' shops can be found within many gas stations, supermarkets, mall and airport food courts, and Walmart stores. In July 2013 Dunkin' Donuts opened its 500th restaurant, in New York City. This location is combined with a Baskin-Robbins.[74]

On July 30, 2020, Dunkin' Brands announced it would permanently close 800 shops in the US by the end of the year because of a 20 percent drop of sales in the second quarter during the COVID-19 pandemic, 450 of which are part of the previously announced closing of locations within Speedway gas stations.[75][40]

International Edit

By March 2014, Dunkin' Donuts' largest international market was South Korea, representing nearly 40 percent of all international sales. With over 900 outlets in the country, it had three times as many as McDonald's, and about a third more than Starbucks. South Korea is home to Dunkin Donuts' only coffee roasting plant outside the U.S. Still, the company sees China and its vastly larger population as the more lucrative opportunity. In 2008 Dunkin' Donuts opened its first restaurant in Shanghai, representing the first step in its China expansion strategy. By March 2014 it had about 50 stores in the country and an agreement to open 100 more over the next five years.[76][77]

In Australia, Dunkin' Donuts opened in the 1980s but by the late 2000s, they had left the Australian market. In 2014 Dunkin' Brands global chairman Nigel Travis said there were no plans in the short term to return the brand to the Australian market.[78] In Australia, Baskin-Robbins, a subsidiary of Dunkin' Brands, continues to exist in the country.

In Brazil, Dunkin' Donuts opened its first building in 1980.[79] In 2013, it planned to open 25 franchises in the country.[80]

In Colombia, Dunkin' Donuts opened its first store in Bogota in 1983. By 2015, Dunkin' Donuts operated more than 100 stores only in the capital city of the country.[81] Currently[when?] it operates more than 150 stores around the country including locations in the cities of Medellin, Cali, Ibague, Pereira, Manizales and Barranquilla.[82]

In January 2014, Dunkin' Donuts relaunched in England 20 years after it exited the country with its store opening in Harrow, London.[83] There are no Dunkin Donuts stores in Scotland, Northern Ireland or Wales.

On December 5, 2014, Dunkin' Donuts opened their first location in the Nordic region, at the Täby Centrum shopping mall in the outskirts of Stockholm, Sweden.[84][85][86] On July 24, 2018, Dunkin Donuts announced that the company's Swedish operations had filed for bankruptcy and all locations in Sweden would close immediately.[87] On April 1, 2015, the first store in Denmark opened in Copenhagen Central Station and by May 5, 2015, one opened at Roskilde railway station. There is still one in construction in Odense.[88]

In early December 2015 Dunkin' Donuts opened their first cafe in 13 years in Warsaw, Poland. The opening of a second location in Warsaw is announced for January 2016. In December 2018 a third branch was under construction in the city.[89]

On January 21, 2016, Dunkin' Brands announced a master franchise agreement with Grand Parade Investments Ltd. that called for developing 250 Dunkin' Donuts and 70 Baskin-Robbins outlets throughout South Africa.[90] The first stores opened in the end of 2016 in the Cape Town area. Eventually, only 11 Dunkin' Donuts locations and five Baskin-Robbins locations opened in South Africa due to GPI's financial trouble. However, by February 2019, Grand Parade Investments announced that it permanently closed all Dunkin' Brands locations in South Africa due to poor performance and unprofitably.[91]

In September 2015, Roland Zanelli, the owner of the Dunkin' Donuts license in Switzerland, announced the opening of the first two stores in Basel, Switzerland in Fall 2015, followed by the opening of up to 60 stores in the whole country.[92] The first Basel store opened on March 1, 2016.

India Edit

On February 24, 2011, Dunkin' Donuts signed a master franchise agreement with Indian food service company Jubilant FoodWorks to operate the brand in India.[93] Jubilant FoodWorks opened the country's first Dunkin' Donuts outlet at Connaught Place, New Delhi in April 2012.[94][95] In November 2014, Dunkin' Donuts opened its first store in Kanpur, Uttar Pradesh inside Z Square Mall.[96]

There were 32 Dunkin' Donuts outlets across 10 Indian cities as on December 31, 2019.[97]

Spain Edit

The term "Donuts" was already trademarked by one of the largest Spanish bakery firms, Panrico,[98] so the company was born as a joint venture between Dunkin' Donuts' then-parent Allied Domecq and Panrico (only Spanish shareholders, representing 50%) in order to use the brand name "Dunkin' Donuts". In 2007, after Dunkin' Donuts bought out Panrico's 50% share, the stores were rebranded to "Dunkin' Coffee".[99] As of 2017, there are 59 Dunkin' Coffee locations in Spain, the majority of which are in Barcelona, Madrid, and Málaga. Their slogan, "Juntos es mejor", translates to "Together is better".

Canada Edit

 
In 2017, one of the last remaining Dunkin' Donuts locations in Canada (at Montreal's Place Ville-Marie) closed.

Despite once having hundreds of stores nationwide, Dunkin' Donuts and its market share all but vanished from Canada by the turn of the century. In the late 1990s to early 2000s the chain began disappearing from all regions of Canada, with its last foothold in the province of Quebec. However, its decline was most apparent in Quebec, where the chain once had 210 stores but by mid 2017 had only three—the last franchises in the country.[100] By then, only one free standing store had the facilities to make donuts fresh on site; the other two were merely shopping-mall food-court stands, dependent on the delivery of baked goods from the main store. One of the main reasons for Dunkin' Donuts' decline was competition with Tim Hortons, similar to Tim Hortons' own decline in the northeastern United States due to heavy competition from Dunkin' Donuts. A group of Dunkin' Donuts franchisees won a C$16.4 million civil court judgement against the parent company for failing to adequately promote the brand in Canada. In September 2018, after 57 years of operating in Canada,[101] Dunkin' Donuts ceased business in that country when it refused to renew its franchise license to the few remaining stores left. All remaining Canadian locations were closed or rebranded as independent businesses in late 2018 – ending the presence of Dunkin' Donuts in the country.[102]

Baskin-Robbins – a subsidiary of Dunkin' Brands – continues to operate stores across Canada.[103]

Lebanon Edit

Dunkin' opened its first location in Lebanon in 1998 and has since gained a lot of popularity among Lebanese people and is now one of the most popular coffee shops with many branches spread across the country.

In 2020, Dunkin' Lebanon started selling its products in supermarkets and grocery stores.

Japan Edit

In 1970, Japan became the first Asian country to open Dunkin' Donuts stores. The Japanese chain was owned by a joint venture between the Saison Group, Yoshinoya, and the Japanese subsidiary of the Compass Group named Seiyo Food Systems. After 28 years of operating in Japan, Dunkin' Donuts ceased business there in 1998 due to declining sales and poor performance. All of the non-military base locations were either closed or converted to Mister Donut locations. Dunkin' still has locations in United States military bases, which are open only to military personnel.

Philippines Edit

 
A drive-thru Dunkin' store in San Francisco del Monte, Quezon City

The first Philippine store of Dunkin' Donuts opened in Makati in 1980 under the Philippine franchisee Golden Donuts Incorporated (GDI).[104] Dunkin' Donuts later expanded outside Metro Manila when Queen City Food Chain, Inc. opened its first outlet in Fuente Osmeña, Cebu City in 1986.[105] It later expanded to Mindanao when its first two branches in Cagayan de Oro opened in 1991.[106][107] Its first drive-thru store was opened in Tomas Morato Avenue, Quezon City in January 2021.[108]

Saudi Arabia Edit

Dunkin' Donuts opened its first location in Saudi Arabia in 1986. As of October 2022, it operates over 500 stores and plans to operate more than 600 in the Kingdom by the end of 2022[needs update] due to the high coffee demand.[109]

Israel Edit

Dunkin' Donuts Israel (Hebrew: דאנקן דונאטס) was an Israeli franchise of the chain. Dunkin' Donuts Israel opened their first location within Israel in 1996 in Tel Aviv. Their main flagship store was located in Rabin Square, with their factory in Lod.[110] Upon opening their first location Dunkin' was a tremendous hit. When the original location opened it broke Dunkin's own sales records by selling 3 million doughnuts in the first eight months.[111] The chain's manager was quoted saying "Israelis do not stop eating doughnuts, They buy such quantities, quantities that we would never have believed they would buy. They buy boxes of 12, eat them here, and then buy more boxes to take home."[112] In 2001, when Dunkin' Donuts Israel decided to close, the company had accumulated a large amount of debt. When the Second Intifada broke out, Israeli tourism slowed, and Dunkin' decided to close.[113] Approximately $2 million was invested in Dunkin' Donuts Israel when it failed.[114] At the peak, Dunkin' Donuts had 9 branches in Israel, of their original goal of 15, including 3 in Jerusalem.[110]

New Zealand Edit

The first New Zealand store opened in Manukau, Auckland in 2001; three others also opened in Auckland that year.[115] By 2017, it had 12 Auckland stores and two other cities.[116] By 2022, it had 15 Auckland stores and three other cities.[117]

Notable endorsers Edit

Criticism Edit

In 1997, Dunkindonuts.org was established by a customer for disgruntled consumers and employees to lodge complaints about the company. The site appeared ahead of the company's own website in many search engines and received national media coverage before being purchased by Dunkin' Donuts in 1999.[123]

Dunkin' Donuts was criticized by one of its franchisees for allegedly forcing single-store owners to agree to a buyout at a loss for minor infractions. Dunkin' Donuts sued franchise owners 154 times from 2006 to April 2008. Over the same period, McDonald's was involved in five lawsuits. Subway, a company that has four times the number of locations as Dunkin' Donuts, sued its franchisees 12 times. (These figures do not include arbitrations, which the companies use in pursuing legal claims against their franchisees.) Franchisees allege that the company's business strategy needs predominantly multi-unit franchisees.[124]

In May 2010, Dunkin' Donuts was criticized for advertising "Free Iced Coffee Day" on its national Facebook page, which took place in only 13 cities.[125] Because of the limited scope of the promotion, many customers became dissatisfied with the lack of free iced coffee and vented their anger on the Dunkin' Donuts Facebook page.[126]

In 2013, the Dunkin' Donuts chain in Thailand used an advertisement that contained a photograph of a woman in black face-paint, in order to promote its new chocolate-flavored donuts. The company was criticized for the advertisement, with the Human Rights Watch calling the advertisement "bizarre and racist". The headquarters in the United States apologized for the advertisement.[127]

Nancy Lewis, in Canaan, Connecticut, began a petition in January 2014 to request that Dunkin' Donuts donate their unsold food to local shelters and food banks in her area after seeing her local shop regularly throwing away "large amounts" of unsold food. She said because the company has no official policy on the redistribution of its unsold food items to shelters or food banks, and employees are not allowed to take any home,[128] many affiliates throw all of the goods away.[129]

See also Edit

Explanatory notes Edit

References Edit

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  2. ^ . investor.dunkinbrands.com. 2019. Archived from the original on February 3, 2020. Retrieved January 8, 2020.
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External links Edit

 
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October 20, 2023
dunkin, donuts, doing, business, dunkin, since, 2019, american, multinational, coffee, doughnut, company, well, quick, service, restaurant, founded, bill, rosenberg, 1916, 2002, quincy, massachusetts, 1950, chain, acquired, baskin, robbins, holding, company, a. Dunkin Donuts LLC 1 doing business as Dunkin since 2019 is an American multinational coffee and doughnut company as well as a quick service restaurant It was founded by Bill Rosenberg 1916 2002 in Quincy Massachusetts in 1950 The chain was acquired by Baskin Robbins s holding company Allied Lyons in 1990 its acquisition of the Mister Donut chain and the conversion of that chain to Dunkin Donuts facilitated the brand s growth in North America that year 5 Dunkin and Baskin Robbins eventually became subsidiaries of Dunkin Brands headquartered in Canton Massachusetts in 2004 until being purchased by Inspire Brands on December 15 2020 The chain began rebranding as a beverage led company and was renamed Dunkin in January 2019 while stores in the U S began using the new name the company intends to roll out the rebranding to all of its international stores eventually 6 Dunkin Donuts LLC 1 Logo used in the U S since 2022Dunkin in Revere MassachusettsTrade nameDunkin U S and other selected countries 2019 present Dunkin Donuts other selected countries TypeSubsidiaryIndustryFood and beverage CoffeehouseFounded1948 75 years ago 1948 in Quincy Massachusetts U S FounderBill RosenbergHeadquartersCanton Massachusetts United StatesNumber of locations12 871 2019 2 Key peopleDavid Hoffmann CEO amp President Nigel Travis Executive Chairman David Mann CLO 3 ProductsBaked goods Frozen beverages Hot beverages Iced beverages Sandwiches Soft drinksRevenueUS 1 370 billion 4 2019 ParentInspire BrandsWebsitedunkindonuts wbr comWith approximately 12 900 locations in 42 countries Dunkin is one of the largest coffee shop and donut shop chains in the world 7 8 Its products include donuts bagels coffee and Munchkins donut holes 9 10 Contents 1 History 1 1 1948 1963 Founding years 1 2 1963 1998 Bob Rosenberg 1 3 1998 present After Bob Rosenberg 2 Marketing 2 1 Logo 2 2 Primary ad agency 2 3 Affiliations 3 Locations 3 1 United States 3 2 International 3 2 1 India 3 2 2 Spain 3 2 3 Canada 3 2 4 Lebanon 3 2 5 Japan 3 2 6 Philippines 3 2 7 Saudi Arabia 3 2 8 Israel 3 2 9 New Zealand 4 Notable endorsers 5 Criticism 6 See also 7 Explanatory notes 8 References 9 External linksHistory Edit1948 1963 Founding years Edit nbsp A Dunkin Donuts store in Maryland c 1967 the restaurant is still there operating today nbsp The original Dunkin Donuts in Quincy Massachusetts after its renovation in the 2000sBill Rosenberg opened Open Kettle in 1948 a restaurant selling donuts and coffee in Quincy Massachusetts a suburb of Boston but he changed the name in 1950 to Dunkin Donuts after discussing with company executives 11 12 He conceived the idea for the restaurant after his experiences selling food in factories and at construction sites where donuts and coffee were the two most popular items The restaurant was successful and Rosenberg sold franchises to others starting in 1955 13 1963 1998 Bob Rosenberg Edit In 1963 Rosenberg s son Bob became CEO of the company at age 25 and Dunkin Donuts opened its hundredth location that year Dunkin Donuts was a subsidiary of Universal Food Systems at the time a conglomerate of 10 small food service businesses 14 and Dunkin Donuts locations varied greatly in their menu options with some selling full breakfasts and others serving only donuts and coffee In the following years the other businesses in the Universal Food Systems portfolio were sold or closed and the company was renamed to Dunkin Donuts The menu and shop format was standardized and various new menu items were introduced In the early 1980s counter service and ceramic coffee cups were replaced by self service counters and paper cups 15 The chain went public in 1968 16 and was acquired by Baskin Robbins owner Allied Lyons in 1990 17 18 By 1998 the brand had grown to 2 500 locations worldwide with 2 billion in annual sales citation needed Dunkin Donuts expanded in the 1990s by buying out two rival chains Mister Donut and Dawn Donuts 19 1998 present After Bob Rosenberg Edit nbsp A Dunkin Donuts donutAt some point the chain produced a donut specifically designed for dunking with a handle This was discontinued in 2003 except in Singapore because it was hand cut and uneconomical compared to machine cut donuts 20 In 2004 the company s headquarters were relocated to Canton Massachusetts In December 2005 Dunkin Donuts and Baskin Robbins by then operating under the name Dunkin Brands were sold to a private equity consortium of Bain Capital Carlyle Group and Thomas H Lee Partners for 2 4 billion 21 By 2010 Dunkin Donuts global sales were 6 billion 22 In June 2013 Dunkin Donuts unveiled a new store design the brand s first in almost seven years 23 The Dunkin Donuts location in Natick Massachusetts launched a program to test the concept of curbside pickup in December 2016 24 25 In January 2018 Dunkin Donuts began to open new concept locations beginning in Quincy featuring modern decor cold beverages on tap and a single cup brewing machine more packaged take out options and dedicated pick up lines for mobile ordering inside and in the drive thru The concept was described as being part of a shift towards becoming an on the go beverage led brand In addition the location as well as others began to trial signage referring to the chain as simply Dunkin removing Donuts from the name 26 27 In February 2018 Dunkin announced plans to phase out polystyrene foam cups globally for environmental purposes by April 2020 28 29 30 On July 11 2018 Dave Hoffmann took over from Nigel Travis to become the CEO He is looking to add 1 000 new locations outside of the Northeastern United States by the end of 2020 and to have a revenue increase of 3 percent for stores open a year or longer 31 Also late 2018 Dunkin installed espresso machines at all possible locations and launched espresso products using a new recipe 32 33 In June 2019 Dunkin partnered with Grubhub to begin the rollout of its new Dunkin Delivers service 34 35 Later in July 2019 Dunkin partnered with Beyond Meat to introduce a meatless breakfast sandwich in Manhattan becoming the first U S restaurant brand to serve Beyond Sausage 36 The sandwich launched nationally later in 2019 37 38 In September 2019 the New York attorney general s office alleged in a lawsuit that Dunkin mishandled a series of cyberattacks that were directed at customers using the Dunkin mobile app These attacks took place in early 2015 and thousands of usernames and passwords stolen The state lawsuit alleges that Dunkin employees knew about these attacks but failed to take appropriate action 39 In October 2020 Dunkin Brands stated that the company was in conversation with Inspire Brands a private equity backed company negotiating to sell the company 40 Inspire Brands announced on Saturday October 31 2020 that they would be acquiring Dunkin Brands Group for 11 3 billion which would include Dunkin Brands debt that Inspire Brands would be taking on Inspire would pay 106 50 in cash for each of Dunkin Brands shares 41 On December 15 2020 the acquisition was completed and Dunkin Brands ceased to exist as a separate company with Dunkin Baskin Robbins and the trademark management of Mister Donut becoming part of Inspire Brands 42 Marketing Edit source source source source The first commercial ever to feature Fred the Baker from 1981Dunkin Donuts It s Worth the Trip campaign starred sleepy eyed Fred the Baker and featured the catchphrase Time to make the donuts It won honors from the Television Bureau of Advertising as one of the five best television advertisements of the 1980s Fred the Baker was played by actor Michael Vale for 15 years until his retirement in 1997 The catchphrase was used in the title of founder William Rosenberg s autobiography Time to Make the Donuts The Founder of Dunkin Donuts Shares an American Journey nbsp Launch party of the co branded Saucony X Dunkin Kinvara 9 running shoe 2018Dunkin Donuts changed its slogan in March 2006 to America Runs on Dunkin They Might Be Giants songs were featured in a series of advertisements of new products to boost summer sales 43 In 2007 a series of Dunkin Donuts commercials referred to the fictional language Fritalian Is it French Or is it Italian sings a chorus of customers facing a long menu of non English terms Perhaps Fritalian was created by Hill Holliday to poke fun at pretentious Starbucks style coffee chains with patrons attempting to order hard to pronounce lattes 44 45 The commercial was interpreted as a deliberate mocking of Starbucks 45 46 The commercials punch line is Delicious lattes from Dunkin Donuts You order them in English It has been a point of discussion that latte cappuccino and espresso are loanwords from Italian which have no equivalence in English The commercials however refer to the Starbucks ordering language itself poking fun at words such as grande and venti 45 Further commercials in 2007 more directly mocked Starbucks with a customer ordering a large and being chastised to use the term dieci Rachael Ray starred in commercials for Dunkin Donuts beginning in 2007 In May 2008 Dunkin Donuts removed a commercial from its website featuring Ray wearing a scarf with a black and white paisley floral design in response to columnist Michelle Malkin s claims that the scarf resembled the keffiyeh worn by Yasser Arafat and therefore a sign of support for terrorists 47 Dunkin Donuts pulled that commercial off the air leading to criticism of the company s perceived kowtowing to special interests 48 nbsp Dunkin Donuts truckIn March 2009 the company unveiled the alternate slogan You Kin Do It and launched a 100 million ad campaign promotion 49 In 2017 the company announced that it would begin testing the name of simply Dunkin at some retail locations as they would like to be thought of as a destination for coffee its most profitable product 50 The branding would be implemented in other locations in the latter half of 2018 if it was successful 51 The brand announced that it would be known simply as Dunkin in September 2018 52 On April 3 2018 Dunkin Donuts teamed up with the Massachusetts shoe manufacturer Saucony to produce a strawberry frosted donut themed running shoe to commemorate the 122nd running of the Boston Marathon The Saucony X Dunkin Kinvara 9 came in a donut box and the heel of the shoe was covered in rainbow sprinkles 53 Logo Edit nbsp Former logo still used in some locationsA script version of the words Dunkin Donuts was filed on March 31 1955 and registered on February 2 1960 A later logo was for a drawing and word logo depicting a figure with a donut for a head and a coffee cup and donut body wearing a garrison cap with Dunkin emblazoned on both the coffee cup and cap The design was rendered primarily in yellow and brown The logo was applied for on June 23 1958 registered on May 23 1961 and put into use on July 1 1964 54 In 1961 the company began using a hot pink color for its branding and used a logo showing a stylized coffee cup with the company s name rendered on one line as a circle evoking a donut dunking into the cup In 1980 bright orange was added to the hot pink As of 2014 the logo was a variation of the logo that has been in use since about 1980 an all capitals rendering of the words Dunkin Donuts Dunkin in orange Donuts in pink in a thick Frankfurter typeface 55 with a coffee cup outlined in brown with a DD monogram 56 In September 2018 the company announced that it would shorten its name to Dunkin with a wider roll out beginning in January 2019 The company acknowledged that Dunkin was already a common shorthand name for the chain among customers and in its marketing including the slogan America Runs on Dunkin and that the rebranding would reflect the chain s continuing shift towards being a beverage led brand at a time when consumers have shown a preference for healthier trends and options as they consume fewer donuts 57 6 58 59 While stores in the U S started using the new name in 2019 the company intends to roll out the rebranding to all of its international stores eventually 6 Primary ad agency Edit In April 2018 Dunkin named BBDO as their primary advertising agency This replaced Hill Holliday which had been producing print digital broadcast and billboard advertising for almost twenty years Hill Holliday was the agency responsible for the tagline America Runs on Dunkin ARC Leo Burnett was also named to lead all in store promotions 60 Affiliations Edit Dunkin has a close relationship with the Boston Red Sox and the New England Patriots making commercials at the start of each team s season for promotions Dunkin also sponsors other professional sports teams including the Dallas Cowboys Boston Red Sox New York Yankees New York Mets Philadelphia Eagles and Tampa Bay Rays citation needed In 2001 Dunkin Donuts purchased the naming rights for the former Providence Civic Center and renamed it the Dunkin Donuts Center The center is currently when the home court for the NCAA and Big East Providence Friars men s basketball team from Providence College as well as home ice for the AHL Providence Bruins hockey team In reference to the center s long association with local college basketball it is often known locally as The Dunk citation needed In January 2014 English football club Liverpool announced a multimillion pound global partnership with the company 61 Dunkin Donuts signed a sponsorship deal with the National Women s Hockey League in December 2015 As part of the multi year agreement Dunkin Donuts is the official hot iced and frozen coffee of the NWHL 62 In 2016 Dunkin became the official coffee donut and breakfast sandwich partner of the National Hockey League 63 Locations Edit nbsp Current when locations Military bases only Planned future locations Former locationsUnited States Edit nbsp Co branded Dunkin Donuts and Baskin Robbins Thomasville GeorgiaOn January 16 2013 Nigel Travis Dunkin Brands CEO announced that the Dunkin Donuts franchises would be available in California beginning in 2015 64 In July 2013 Dunkin Donuts announced that it has signed its first Southern California multi unit store development agreements with four franchise groups for a total commitment of 45 new restaurants The first standalone restaurants were expected to open in 2015 in Orange and Los Angeles counties 65 The chain also planned to expand into more stores in Texas by 2015 66 On March 10 2014 the first Dunkin Donuts Baskin Robbins combination store in Southern California opened in Ramona 67 This is Dunkin Donuts third California shop to open following shops in Barstow and on Camp Pendleton Since March 2014 Dunkin Donuts has opened several additional locations throughout California including the Los Angeles area Dunkin Donuts shops opened in the San Francisco Bay Area in Walnut Creek Half Moon Bay 68 and American Canyon in 2016 as well as South San Francisco and Fremont in 2017 68 69 70 2014 saw the return of Dunkin Donuts to the state of Minnesota after nearly a decade s absence with a new shop opened inside the Kahler Grand Hotel in Rochester 71 In the United States Dunkin is sometimes paired with Baskin Robbins ice cream in a single multibranded store While such locations usually maintain separate counters for each chain much like co branded Wendy s Tim Hortons locations in Canada depending on business that day both chains products can be bought at a single counter usually Dunkin Donuts citation needed The practice of single counter service is similar to that of multibranded Yum Brands stores such as KFC Taco Bell which share a single kitchen and cashier line 72 As of February 9 2017 all Dunkin locations are franchisee owned and operated 73 In addition to its stand alone shops Dunkin shops can be found within many gas stations supermarkets mall and airport food courts and Walmart stores In July 2013 Dunkin Donuts opened its 500th restaurant in New York City This location is combined with a Baskin Robbins 74 On July 30 2020 Dunkin Brands announced it would permanently close 800 shops in the US by the end of the year because of a 20 percent drop of sales in the second quarter during the COVID 19 pandemic 450 of which are part of the previously announced closing of locations within Speedway gas stations 75 40 International Edit By March 2014 Dunkin Donuts largest international market was South Korea representing nearly 40 percent of all international sales With over 900 outlets in the country it had three times as many as McDonald s and about a third more than Starbucks South Korea is home to Dunkin Donuts only coffee roasting plant outside the U S Still the company sees China and its vastly larger population as the more lucrative opportunity In 2008 Dunkin Donuts opened its first restaurant in Shanghai representing the first step in its China expansion strategy By March 2014 it had about 50 stores in the country and an agreement to open 100 more over the next five years 76 77 In Australia Dunkin Donuts opened in the 1980s but by the late 2000s they had left the Australian market In 2014 Dunkin Brands global chairman Nigel Travis said there were no plans in the short term to return the brand to the Australian market 78 In Australia Baskin Robbins a subsidiary of Dunkin Brands continues to exist in the country In Brazil Dunkin Donuts opened its first building in 1980 79 In 2013 it planned to open 25 franchises in the country 80 In Colombia Dunkin Donuts opened its first store in Bogota in 1983 By 2015 Dunkin Donuts operated more than 100 stores only in the capital city of the country 81 Currently when it operates more than 150 stores around the country including locations in the cities of Medellin Cali Ibague Pereira Manizales and Barranquilla 82 In January 2014 Dunkin Donuts relaunched in England 20 years after it exited the country with its store opening in Harrow London 83 There are no Dunkin Donuts stores in Scotland Northern Ireland or Wales On December 5 2014 Dunkin Donuts opened their first location in the Nordic region at the Taby Centrum shopping mall in the outskirts of Stockholm Sweden 84 85 86 On July 24 2018 Dunkin Donuts announced that the company s Swedish operations had filed for bankruptcy and all locations in Sweden would close immediately 87 On April 1 2015 the first store in Denmark opened in Copenhagen Central Station and by May 5 2015 one opened at Roskilde railway station There is still one in construction in Odense 88 In early December 2015 Dunkin Donuts opened their first cafe in 13 years in Warsaw Poland The opening of a second location in Warsaw is announced for January 2016 In December 2018 a third branch was under construction in the city 89 On January 21 2016 Dunkin Brands announced a master franchise agreement with Grand Parade Investments Ltd that called for developing 250 Dunkin Donuts and 70 Baskin Robbins outlets throughout South Africa 90 The first stores opened in the end of 2016 in the Cape Town area Eventually only 11 Dunkin Donuts locations and five Baskin Robbins locations opened in South Africa due to GPI s financial trouble However by February 2019 Grand Parade Investments announced that it permanently closed all Dunkin Brands locations in South Africa due to poor performance and unprofitably 91 In September 2015 Roland Zanelli the owner of the Dunkin Donuts license in Switzerland announced the opening of the first two stores in Basel Switzerland in Fall 2015 followed by the opening of up to 60 stores in the whole country 92 The first Basel store opened on March 1 2016 India Edit On February 24 2011 Dunkin Donuts signed a master franchise agreement with Indian food service company Jubilant FoodWorks to operate the brand in India 93 Jubilant FoodWorks opened the country s first Dunkin Donuts outlet at Connaught Place New Delhi in April 2012 94 95 In November 2014 Dunkin Donuts opened its first store in Kanpur Uttar Pradesh inside Z Square Mall 96 There were 32 Dunkin Donuts outlets across 10 Indian cities as on December 31 2019 97 Spain Edit The term Donuts was already trademarked by one of the largest Spanish bakery firms Panrico 98 so the company was born as a joint venture between Dunkin Donuts then parent Allied Domecq and Panrico only Spanish shareholders representing 50 in order to use the brand name Dunkin Donuts In 2007 after Dunkin Donuts bought out Panrico s 50 share the stores were rebranded to Dunkin Coffee 99 As of 2017 there are 59 Dunkin Coffee locations in Spain the majority of which are in Barcelona Madrid and Malaga Their slogan Juntos es mejor translates to Together is better Canada Edit nbsp In 2017 one of the last remaining Dunkin Donuts locations in Canada at Montreal s Place Ville Marie closed Despite once having hundreds of stores nationwide Dunkin Donuts and its market share all but vanished from Canada by the turn of the century In the late 1990s to early 2000s the chain began disappearing from all regions of Canada with its last foothold in the province of Quebec However its decline was most apparent in Quebec where the chain once had 210 stores but by mid 2017 had only three the last franchises in the country 100 By then only one free standing store had the facilities to make donuts fresh on site the other two were merely shopping mall food court stands dependent on the delivery of baked goods from the main store One of the main reasons for Dunkin Donuts decline was competition with Tim Hortons similar to Tim Hortons own decline in the northeastern United States due to heavy competition from Dunkin Donuts A group of Dunkin Donuts franchisees won a C 16 4 million civil court judgement against the parent company for failing to adequately promote the brand in Canada In September 2018 after 57 years of operating in Canada 101 Dunkin Donuts ceased business in that country when it refused to renew its franchise license to the few remaining stores left All remaining Canadian locations were closed or rebranded as independent businesses in late 2018 ending the presence of Dunkin Donuts in the country 102 Baskin Robbins a subsidiary of Dunkin Brands continues to operate stores across Canada 103 Lebanon Edit Dunkin opened its first location in Lebanon in 1998 and has since gained a lot of popularity among Lebanese people and is now one of the most popular coffee shops with many branches spread across the country In 2020 Dunkin Lebanon started selling its products in supermarkets and grocery stores Japan Edit In 1970 Japan became the first Asian country to open Dunkin Donuts stores The Japanese chain was owned by a joint venture between the Saison Group Yoshinoya and the Japanese subsidiary of the Compass Group named Seiyo Food Systems After 28 years of operating in Japan Dunkin Donuts ceased business there in 1998 due to declining sales and poor performance All of the non military base locations were either closed or converted to Mister Donut locations Dunkin still has locations in United States military bases which are open only to military personnel Philippines Edit nbsp A drive thru Dunkin store in San Francisco del Monte Quezon CityThe first Philippine store of Dunkin Donuts opened in Makati in 1980 under the Philippine franchisee Golden Donuts Incorporated GDI 104 Dunkin Donuts later expanded outside Metro Manila when Queen City Food Chain Inc opened its first outlet in Fuente Osmena Cebu City in 1986 105 It later expanded to Mindanao when its first two branches in Cagayan de Oro opened in 1991 106 107 Its first drive thru store was opened in Tomas Morato Avenue Quezon City in January 2021 108 Saudi Arabia Edit Dunkin Donuts opened its first location in Saudi Arabia in 1986 As of October 2022 it operates over 500 stores and plans to operate more than 600 in the Kingdom by the end of 2022 needs update due to the high coffee demand 109 Israel Edit Dunkin Donuts Israel Hebrew דאנקן דונאטס was an Israeli franchise of the chain Dunkin Donuts Israel opened their first location within Israel in 1996 in Tel Aviv Their main flagship store was located in Rabin Square with their factory in Lod 110 Upon opening their first location Dunkin was a tremendous hit When the original location opened it broke Dunkin s own sales records by selling 3 million doughnuts in the first eight months 111 The chain s manager was quoted saying Israelis do not stop eating doughnuts They buy such quantities quantities that we would never have believed they would buy They buy boxes of 12 eat them here and then buy more boxes to take home 112 In 2001 when Dunkin Donuts Israel decided to close the company had accumulated a large amount of debt When the Second Intifada broke out Israeli tourism slowed and Dunkin decided to close 113 Approximately 2 million was invested in Dunkin Donuts Israel when it failed 114 At the peak Dunkin Donuts had 9 branches in Israel of their original goal of 15 including 3 in Jerusalem 110 New Zealand Edit The first New Zealand store opened in Manukau Auckland in 2001 three others also opened in Auckland that year 115 By 2017 it had 12 Auckland stores and two other cities 116 By 2022 it had 15 Auckland stores and three other cities 117 Notable endorsers EditYoon Shi yoon Eli Manning Charli D Amelio Janno Gibbs 2002 2003 Joey de Leon 2004 2010 Derek Ramsay 118 2013 present Jennylyn Mercado 2015 2016 Piolo Pascual 118 1990s 2017 present Dingdong Dantes 118 2019 present David Ortiz 119 Rob Gronkowski 120 Meghan Duggan 121 SB19 2021 present Kim Soo hyun 122 2022 present Ice Spice 2023 present Criticism EditIn 1997 Dunkindonuts org was established by a customer for disgruntled consumers and employees to lodge complaints about the company The site appeared ahead of the company s own website in many search engines and received national media coverage before being purchased by Dunkin Donuts in 1999 123 Dunkin Donuts was criticized by one of its franchisees for allegedly forcing single store owners to agree to a buyout at a loss for minor infractions Dunkin Donuts sued franchise owners 154 times from 2006 to April 2008 Over the same period McDonald s was involved in five lawsuits Subway a company that has four times the number of locations as Dunkin Donuts sued its franchisees 12 times These figures do not include arbitrations which the companies use in pursuing legal claims against their franchisees Franchisees allege that the company s business strategy needs predominantly multi unit franchisees 124 In May 2010 Dunkin Donuts was criticized for advertising Free Iced Coffee Day on its national Facebook page which took place in only 13 cities 125 Because of the limited scope of the promotion many customers became dissatisfied with the lack of free iced coffee and vented their anger on the Dunkin Donuts Facebook page 126 In 2013 the Dunkin Donuts chain in Thailand used an advertisement that contained a photograph of a woman in black face paint in order to promote its new chocolate flavored donuts The company was criticized for the advertisement with the Human Rights Watch calling the advertisement bizarre and racist The headquarters in the United States apologized for the advertisement 127 Nancy Lewis in Canaan Connecticut began a petition in January 2014 to request that Dunkin Donuts donate their unsold food to local shelters and food banks in her area after seeing her local shop regularly throwing away large amounts of unsold food She said because the company has no official policy on the redistribution of its unsold food items to shelters or food banks and employees are not allowed to take any home 128 many affiliates throw all of the goods away 129 See also EditList of coffeehouse chains List of doughnut shops Coffee wars Dunkin Park baseball stadium in Hartford ConnecticutExplanatory notes EditReferences Edit a b Dunkin Donuts LLC Bloomberg com Archived from the original on February 20 2020 Retrieved February 20 2020 SEC Filing Dunkin Brands Inc investor dunkinbrands com 2019 Archived from the original on February 3 2020 Retrieved January 8 2020 Fantozzi Joanna March 11 2019 Dunkin Brands names new chief legal officer Nation s Restaurant News Archived from the original on August 8 2020 Retrieved March 12 2019 How Has Dunkin Brands Revenue Performed And What Is Its Potential Forbes Archived from the original on April 11 2019 Retrieved May 15 2019 Sauter Michael B and Alexander E M Hess Famous Restaurant Chains That Are Hard to Find Archived January 4 2015 at the Wayback Machine Page 2 247wallst com a b c Wiener Bronner Danielle September 25 2018 Dunkin Donuts is officially dropping Donuts CNN Money Archived from the original on September 13 2022 Retrieved September 25 2018 Feit Noah November 10 2019 Free coffee for a year for first customers of Columbia s newest doughnut shop The News amp Observer Archived from the original on November 11 2019 Retrieved May 14 2020 The company has more than 12 900 restaurants in 42 countries worldwide About Dunkin Brands Dunkin Brands Archived from the original on August 27 2018 Retrieved May 14 2020 Kowitt Beth May 24 2010 Dunkin Brands Kitchen Crew Fortune 161 7 72 74 ISSN 0015 8259 Archived from the original on May 4 2021 Retrieved May 14 2020 Buck Fielding April 30 2018 Dunkin Donuts gets ready for summer with Cosmic Coolattas Orange County Register Archived from the original on August 9 2020 Retrieved May 14 2020 Dunkin Donuts History PDF Archived PDF from the original on May 21 2018 Retrieved May 19 2018 Oliver Myrna September 23 2002 William Rosenberg 86 Dunkin Donuts Founder Pioneered Franchising Businesses Los Angeles Times Archived from the original on August 3 2020 Retrieved June 2 2020 When he started the business in a single shop in Quincy Mass in 1948 he called it the Open Kettle Two years later sure a better name could sell more doughnuts and coffee he put his executives in a room with a tape recorder and told them to brainstorm He later credited his architect with the trademark Dunkin Donuts Staff Writer September 23 2002 William Rosenberg 86 Founder of Dunkin Donuts The New York Times Archived from the original on January 26 2021 Retrieved June 2 2020 In 1955 hoping to accelerate the growth of the business Mr Rosenberg began selling franchises to other people starting in Worcester Shook Carrie Shook Robert L January 1 1993 Franchising The Business Strategy that Changed the World Prentice Hall ISBN 9780130656087 Rosenberg 2020 p 129 Rosenberg Robert 2020 Around the Corner to Around the World Harper Collins p 40 ISBN 9781400220489 COMPANY NEWS Dunkin Donuts Agrees to Sale The New York Times November 18 1989 Retrieved October 15 2023 Gaughan Patrick A 1996 Mergers acquisitions and corporate restructurings John Wiley amp Sons ISBN 9780471131458 Most Dawn Donut shops will start Dunkin Detroit Free Press January 18 1992 p 11A Archived from the original on November 24 2020 Retrieved November 19 2017 Dunkin Donuts Used to Have a Namesake Donut with a Handle Brand Eating August 12 2016 Archived from the original on November 20 2021 Retrieved November 20 2021 Atlas Riva D December 13 2005 Parent of Dunkin Donuts Sold for 2 4 Billion to Equity Firms The New York Times Archived from the original on September 27 2018 Retrieved September 27 2018 DunkinDonuts com Archived from the original on July 26 2011 Retrieved April 7 2011 Dunkin Donuts Adds Jazz to Get Less Pit and More Stop Archived from the original on June 9 2013 Dunkin Donuts begins test of new curbside pickup December 12 2016 Archived from the original on December 26 2016 Retrieved April 4 2017 Dunkin Donuts Is Testing Curbside Pickup Service December 12 2016 Archived from the original on September 29 2017 Retrieved April 4 2017 Dunkin Donuts Unveils Beverage Led Store of the Future Convenience Store News Archived from the original on September 27 2018 Retrieved September 27 2018 Ramos Nestor November 17 2017 What s in a name Not Donuts apparently Nestor Ramos column The Boston Globe Archived from the original on March 7 2023 Retrieved July 9 2023 Sanicola Laura February 8 2018 Dunkin Donuts pledges to ditch foam cups CNN Business Archived from the original on November 25 2020 Retrieved May 5 2020 Callahan Chrissy November 15 2019 Dunkin s cups are getting an environmentally friendly upgrade Today Archived from the original on August 10 2020 Retrieved May 5 2020 Prior Ryan November 16 2019 Conscious un cup ling Dunkin is breaking up with foam coffee cups CNN Archived from the original on June 13 2020 Retrieved May 5 2020 Chesto Jon July 11 2018 New Dunkin CEO charts a path for growth The Boston Globe Archived from the original on July 12 2018 Retrieved July 13 2018 Whitten Sarah November 13 2018 Dunkin says its new espresso is so good you don t have to go to Starbucks CNBC Archived from the original on August 5 2020 Retrieved May 5 2020 Tyler Jessica November 25 2018 Dunkin is doubling down on fancy espresso but says it has a key advantage over Starbucks Business Insider Archived from the original on September 20 2019 Retrieved May 5 2020 Mercado Mia June 19 2019 Dunkin Delivers Through Grubhub In Select Parts Of The U S Now Bustle Archived from the original on August 12 2020 Retrieved May 5 2020 Ng Shelley June 17 2019 Dunkin and Grubhub roll out new food delivery service called Dunkin Delivers Fox Business Archived from the original on August 21 2020 Retrieved May 13 2020 Lucas Amelia July 24 2019 Dunkin adds Beyond Meat s sausage to its menu starting in New York CNBC Archived from the original on November 8 2020 Retrieved May 5 2020 Lucas Amelia October 21 2019 Dunkin accelerates nationwide launch of Beyond Meat CNBC Archived from the original on August 8 2020 Retrieved May 5 2020 Wiener Bronner Danielle October 21 2019 Dunkin is launching its Beyond Meat sandwich nationally CNN Business Archived from the original on May 14 2020 Retrieved May 5 2020 Wu Jasmine September 26 2019 Dunkin sued for cyberattacks resulting in tens of thousands of dollars stolen CNBC Archived from the original on September 27 2019 Retrieved September 27 2019 a b Hirsch Lauren October 25 2020 Dunkin Brands Is in Talks to Sell Itself and Go Private The New York Times ISSN 0362 4331 Archived from the original on February 12 2021 Retrieved October 30 2020 Chesto Jon Dunkin Brands to go private in 11 3 billion deal with owner of Arby s and Sonic The Boston Globe Archived from the original on January 8 2021 Retrieved October 31 2020 Inspire Brands Completes Acquisition of Dunkin Brands www businesswire com December 15 2020 Archived from the original on January 26 2021 Retrieved December 15 2020 Stevenson Seth April 24 2006 Coffeeholics A Dunkin Donuts ad for an addict nation Slate Archived from the original on December 20 2019 Retrieved February 27 2020 Hill Unveils Fresh Flight for Dunkin Adweek September 11 2006 Archived from the original on May 25 2008 Retrieved March 21 2008 a b c Jan Freeman March 1 2007 Defining manhood translating latte Boston Globe Archived from the original on October 14 2007 Retrieved March 1 2007 Jesse Noyes September 13 2006 Java gibe Ads mock Starbucks Abstract Archived from the original on October 1 2007 Retrieved March 1 2007 Clifford Stephanie May 30 2008 For Dunkin a Tempest in an Iced Coffee Cup The New York Times Archived from the original on June 26 2017 Retrieved February 18 2017 Foley Stephen May 31 2008 Dunkin Donuts accused of promoting terrorism CIndependent London Archived from the original on June 22 2017 Retrieved August 26 2017 Press Room Dunkindonuts com Archived from the original on December 30 2010 Retrieved December 30 2010 Rodrick Stephen November 28 2005 Average Joe New York New York Media Archived from the original on March 25 2019 Retrieved March 25 2019 Dunkin is thinking about dumping Donuts from its name CNBC via Associated Press August 4 2017 Archived from the original on August 4 2017 Retrieved August 4 2017 Maheshwari Sapna September 25 2018 Hold the Donuts Says Newly Named Dunkin The New York Times Archived from the original on December 12 2019 Retrieved May 1 2020 Dawson Andrew March 28 2018 Saucony Teams up With Dunkin Donuts for One Sweet Running Shoe Runner s World Archived from the original on April 4 2018 Retrieved April 4 2018 USPTO 72054025 United States Patent and Trademark Office Archived from the original on August 1 2013 Retrieved August 13 2019 Frankfurter FontShop Archived from the original on June 2 2015 Retrieved January 3 2015 Sam Prince August 17 2013 Company Logos Then amp Now The Evolution of 20 Brand Icons Heavy com p 6 Archived from the original on September 23 2013 Whitten Sarah September 25 2018 Dunkin makes it official It s dropping Donuts from its logo CNBC Archived from the original on September 26 2018 Retrieved September 27 2018 Rock Taylor Dunkin Donuts is dropping the second half of its name San Diego Union Tribune Archived from the original on September 27 2018 Retrieved September 27 2018 Maheshwari Sapna September 25 2018 Hold the Donuts Says Newly Named Dunkin The New York Times Archived from the original on September 27 2018 Retrieved September 27 2018 Chesto Jon April 17 2018 Dunkin no longer runs on Hill Holliday The Boston Globe Archived from the original on April 17 2018 Retrieved April 17 2018 Liverpool gobble up multi million pound Dunkin Donuts deal Guardian January 16 2014 Archived from the original on January 17 2014 Retrieved January 17 2014 Breaking The NWHL Runs on Dunkin Donuts TSS Archived from the original on July 17 2017 Retrieved April 4 2017 Perez A J December 6 2016 Dunkin Donuts announces partnership with the NHL USA Today Archived from the original on March 16 2020 Retrieved May 4 2020 From The CEO s Desk Dunkin Donuts Announces Plans to Enter California in 2015 Dunkin Donuts Blog DunkinDonuts com Archived from the original on September 19 2013 Retrieved September 28 2013 Venessa Wong July 26 2013 Dunkin Takes 45 More Steps Toward 1 000 California Stores Businessweek com Archived from the original on July 28 2013 Dunkin Texas Expansion Plans Underway Analyst Blog NASDAQ com September 18 2013 Archived from the original on November 4 2013 Retrieved November 2 2013 1st Dunkin Donuts opens in San Diego FOX5 San Diego San Diego news weather traffic sports from KSWB FOX5 San Diego San Diego news weather traffic sports from KSWB March 10 2014 Archived from the original on March 10 2014 Retrieved March 10 2014 a b Massive line forms for opening of Dunkin Donuts in Half Moon Bay August 15 2016 Archived from the original on March 17 2017 Retrieved April 4 2017 Dunkin Donuts opens Feb 1 in South San Francisco January 17 2017 Archived from the original on February 14 2017 Retrieved February 13 2017 Passionate customers welcome Dunkin Donuts to American Canyon October 27 2016 Archived from the original on October 30 2016 Retrieved February 13 2017 Dunkin Donuts is back in business in Minnesota startribune com Archived from the original on July 7 2014 Retrieved July 8 2014 Warner Melanie July 11 2005 Diners Walk Through One Door and Visit Two Restaurants The New York Times Archived from the original on June 17 2011 Retrieved October 3 2014 Yum s multibranded stores have two illuminated logos but they function as one restaurant They have combined kitchens a single line of cashiers and a staff trained to prepare both sets of menu items Dunkin donuts franchise purchase permanent dead link Bailey Rob October 6 2010 Dunkin Brands Group Inc The New York Times Archived from the original on January 6 2016 Retrieved October 7 2010 Morona Joey July 30 2020 Dunkin to close up to 800 stores in the U S by the end of the year cleveland Archived from the original on November 24 2020 Retrieved July 31 2020 Viser Matt March 30 2014 Dunkin Donuts jumps on Asia s coffee craze The Boston Globe Seoul Korea Archived from the original on June 20 2017 Retrieved October 1 2014 Dunkin Donuts Opens Mainland China QSR Magazine November 21 2008 Archived from the original on October 6 2014 Retrieved October 3 2014 Dunkin without the Donuts news com au August 4 2017 Archived from the original on June 7 2021 Retrieved June 8 2021 Dunkin Donuts anuncia volta ao Brasil Exame AdNews August 1 2013 Archived from the original on September 23 2013 Retrieved August 2 2013 Apos 8 anos Dunkin Donuts quer abrir restaurantes no Brasil G1 Globo com August 1 2013 Archived from the original on August 5 2013 Retrieved August 2 2013 Ciudad Bogota Dunkin Donuts Archived from the original on March 13 2017 Retrieved April 4 2017 Ciudad Barranquilla Dunkin Donuts Archived from the original on February 2 2016 Retrieved April 4 2017 Dunkin Donuts plans UK return after 20 years Telegraph co uk London September 12 2013 Archived from the original on January 11 2022 Dunkin Donuts Announces Entry Into Sweden Dunkin Donuts May 15 2014 Archived from the original on July 7 2014 Retrieved January 12 2015 Dunkin Donuts targets whole Scandinavia Scandinavian Retail Archived from the original on September 25 2019 Retrieved January 12 2015 Forsta svenska Dunkin Donuts oppnar i Taby C Fastighetsvarlden in Swedish October 22 2014 Archived from the original on November 2 2014 Retrieved January 12 2015 OoB agarnas Dunkin Donuts konkurs ett bakslag for Danske Bank Dagens Industri in Swedish July 24 2018 Archived from the original on July 24 2018 Retrieved July 24 2018 Frysende danskere la i ko Dunkin Donuts abnet i Danmark GO TV2 DK in Danish April 1 2015 Archived from the original on April 6 2015 Retrieved April 1 2015 Kenworthy Maggie December 4 2018 Warsaw Announces Upcoming Addition Of Dunkin Donuts Location Archived from the original on August 26 2019 Retrieved August 26 2019 Dunkin Donuts Baskin Robbins Brands Expand to South Africa NBC News January 21 2016 Archived from the original on January 21 2016 Retrieved January 21 2016 Kohler Che February 17 2019 Why Dunkin Donuts amp Baskin Robbins Failed In South Africa nichemarket co za Archived from the original on May 17 2022 Retrieved April 22 2022 Erster Dunkin Donuts der Schweiz wird in Basel eroffnet bz Zeitung fur die Region Basel Archived from the original on November 7 2019 Retrieved November 7 2019 Rasul Bailay February 24 2011 Jubilant FoodWorks ties up with Dunkin Livemint com Archived from the original on February 24 2022 Retrieved December 28 2013 Kretzmann David December 21 2013 How Domino s Is Poised to Benefit From India Fool com Archived from the original on December 21 2013 Retrieved January 15 2014 How Domino s Pizza Inc DPZ Is Poised to Benefit From India Next iPhone News December 21 2013 Archived from the original on January 7 2014 Retrieved January 15 2014 Dunkin Donuts makes a grand entry in Kanpur PDF JubilantFoodWorks com Archived from the original PDF on March 26 2015 Retrieved June 24 2016 Press Release Financial Results for Q3 amp 9MFY2020 PDF Jubilantfoodworks com Archived PDF from the original on February 8 2022 Retrieved April 11 2020 Castano Ivan June 11 2007 SPAIN Panrico defends Donuts trademark just food com Aroq Archived from the original on October 6 2014 Retrieved October 5 2014 Spain Dunkin Donuts Changes Name to Dunkin Coffee FLEXNEWS September 21 2007 Archived from the original on October 7 2014 Retrieved October 6 2014 The rise and fall of Dunkin Donuts in Canada The Statesman January 19 2013 Archived from the original on January 23 2013 Penfold Steven 2008 The Donut A Canadian History University of Toronto Press p 53 ISBN 978 0 8020 9545 9 Forster Tim Dunkin Donuts Has Given Up On Canada Eater com Vox Media Archived from the original on March 15 2023 Retrieved July 9 2023 Underestimating Tim Hortons Dunkin Donuts 16 million mistake Yahoo Finance Canada June 27 2012 Archived from the original on July 15 2013 Retrieved March 29 2013 Dunkin Donuts targets opening of 1 000 outlets nationwide The Philippine Star May 10 2010 Archived from the original on June 21 2023 Retrieved June 21 2023 Big 30 Dunkin a slamming success SunStar January 2 2017 Archived from the original on June 21 2023 Retrieved June 21 2023 Golden Era Food Chain Inc Dunkin Donuts Bestjobs Archived from the original on July 9 2023 Retrieved June 21 2023 The Queen City Food Chain Inc Dunkin Donuts Archived from the original on June 21 2023 Retrieved June 21 2023 Limos Mario Alvaro January 30 2021 The First Drive Thru Dunkin in the Philippines Just Opened Esquire Philippines Archived from the original on June 21 2023 Retrieved June 21 2023 Portal World Coffee October 5 2022 Dunkin accelerates growth in Saudi Arabia with 30 new stores World Coffee Portal Archived from the original on January 22 2023 Retrieved January 22 2023 a b סוףגניה Archived April 11 2020 at the Wayback Machine Retrieved September 3 2014 Downsize me Israel shuns fast food Archived August 8 2020 at the Wayback Machine Retrieved September 3 2014 American Fast Food In Israel The Bagel Archived April 11 2020 at the Wayback Machine Retrieved September 3 2014 Doughnuts return in honor of Hanukkah Archived April 11 2020 at the Wayback Machine Retrieved September 3 2014 Dunkin Donuts Catastrophic Failure in Israel Archived September 4 2014 at the Wayback Machine Retrieved September 3 2014 Gibson Anne September 18 2001 Firm out to track down hot doughnut shop spots Wilson amp Horton New Zealand Herald Archived from the original on March 11 2022 Retrieved March 26 2022 Ford Emily June 8 2017 Trying out Krispy Kreme doughnuts in Australia stuff co nz Manukau Courier Archived from the original on July 9 2023 Retrieved March 26 2022 Dunkin Donuts Dunkin Donuts New Zealand Archived from the original on March 23 2022 Retrieved March 26 2022 a b c Derek Piolo and Dingdong as yummy ambassadors Manila Standard January 23 2019 Archived from the original on January 26 2019 Retrieved August 26 2019 Rob Gronkowski and David Ortiz Star in a New Music Video for Dunkin Donuts Boston Magazine May 1 2016 Archived from the original on November 12 2019 Retrieved April 3 2020 Rob Gronkowski moonlights at Dunkin Donuts Archived from the original on July 9 2017 Retrieved April 4 2017 Dunkin Donuts Scores First Corporate Sponsorship With National Women s Hockey League Archived from the original on December 20 2015 Retrieved April 4 2017 Kim Soo hyun is Dunkin s newest endorser Rappler February 2 2022 Archived from the original on February 1 2023 Retrieved February 1 2023 Dee Jane August 26 1999 For E critic Doughnuts to Dollars Dunkin Donuts Smells the Coffee Buys Site Used by Its Wired Critics Hartford Courant Archived from the original on February 26 2014 Retrieved October 11 2013 Gluck Cindy April 29 2008 Dunkin Donuts business practices have lots of holes Daily News New York Archived from the original on May 2 2008 Retrieved May 1 2008 Not so free iced coffee day at Dunkin Donuts Christian Science Monitor May 11 2010 Archived from the original on August 12 2010 Retrieved August 19 2010 When social media goes awry Dunkin Donuts is giving away iced coffee but not everywhere Inquisitr com May 11 2010 Archived from the original on May 20 2010 Retrieved August 19 2010 Bizarre Doughnut Ad Stirs Racial Controversy NBC Southern California September 1 2013 Archived from the original on February 28 2014 Retrieved October 8 2013 Dunkin Donuts employee in Pasco accused of giving food away stealing leftovers www tampabay com July 28 2011 Archived from the original on November 29 2014 Retrieved November 13 2014 Canaan woman asks Dunkin Donuts to donate its leftovers www wfsb com January 3 2014 Archived from the original on November 29 2014 Retrieved November 13 2014 External links Edit nbsp Wikiquote has quotations related to Dunkin Donuts nbsp Wikimedia Commons has media related to Dunkin Donuts nbsp Works related to Portal Dunkin Donuts at Wikisource Official website nbsp Portals nbsp Coffee nbsp Companies nbsp Food Retrieved from https en wikipedia org w index php title Dunkin 27 Donuts amp oldid 1180769878, wikipedia, wiki, book, books, library,

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