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HK Express

Hong Kong Express Airways Limited (HKE), commonly known as Hong Kong Express or HK Express (Chinese: 香港快運航空有限公司),[2][3][4][5][6] is a Hong Kong–based low-cost airline fully owned by Cathay Pacific Airways.[7][8] It provides scheduled air service to 27 destinations in Asia, including Cambodia, China, Japan, South Korea, Taiwan, Thailand and Vietnam. The airline's main hub at Hong Kong International Airport uses a fleet that consists exclusively of the Airbus A320 family. The company slogan is Gotta Go[9] (replacing Your Move).[10]

HK Express
IATA ICAO Callsign
UO HKE HONGKONG SHUTTLE
Founded10 March 2004; 20 years ago (2004-03-10)
Commenced operations3 September 2005; 18 years ago (2005-09-03)
AOC #7
HubsHong Kong International Airport
Frequent-flyer programCathay Club[1]
Fleet size36
Destinations24
Parent companyCathay Pacific
HeadquartersCathay House, 11 Tung Fai Road, Hong Kong International Airport, Lantau, Hong Kong
Websitewww.hkexpress.com
Hong Kong Express Airways
Traditional Chinese香港快運航空
Simplified Chinese香港快运航空
Transcriptions
Standard Mandarin
Hanyu PinyinXiānggǎng Kuàiyùn Hángkōng
Yue: Cantonese
Yale RomanizationHēunggóng Faaiwahn Hòhnghūng
Jyutpinghoeng1gong2 faai3wan6 hong4hung1
Hong Kong Express
Traditional Chinese香港快運
Simplified Chinese香港快运
Transcriptions
Standard Mandarin
Hanyu PinyinXiānggǎng Kuàiyùn
Yue: Cantonese
Yale RomanizationHēunggóng Faaiwahn
Jyutpinghoeng1 gong2 faai3 wan6
former name
Traditional Chinese港聯航空
Simplified Chinese港联航空
Transcriptions
Standard Mandarin
Hanyu Pinyingǎnglián hángkōng
Yue: Cantonese
Jyutpinggong2lyun4 hong4hung1

The head office of HK Express is located in Cathay House, 11 Tung Fai Road, Hong Kong International Airport, Chek Lap Kok, Hong Kong.

History edit

2004–2006: Founding edit

 
A Hong Kong Express Boeing 737-800 in the previous HNA Group livery

Hong Kong Express Airways Limited was incorporated on 10 March 2004, with the former Chinese name (港聯航空公司), added on 21 April 2004.[11] The airline was owned by Macau casino entrepreneur Stanley Ho.[12] In July 2004, Hong Kong's helicopter operator Heli Hong Kong officially announced plans to commence fixed-wing operation via Hong Kong Express, to become Hong Kong's fourth passenger airline. It was planning to introduce regional jet services to secondary cities in mainland China and was in negotiations with Bombardier and Embraer for the lease of several 50- or 70-seat regional jets.[13] In April 2005, the airline was granted permission to transport passengers, cargo and mail from Hong Kong to selected destinations in China and permitted to apply for traffic rights to serve 15 Chinese cities.[14] The next month, it received approval to operate scheduled air services to five cities in China, including Chongqing, Guangzhou, Hangzhou, Nanjing and Ningbo.[15] The airline had its Air Operator's Certificate varied in July 2005 for the operation of Embraer 170 aircraft.[16] The same month, it took delivery of its first of four 76-seat twin-jet Embraer 170, leased from General Electric Commercial Aviation Services (GECAS), and became the Asian launch operator of this regional jet. Two more aircraft were delivered in 2005, with the remaining delivered in May 2006.[17][18][19]

The airline's initial use of its first Embraer 170 was on charter services to Taichung, Taiwan, on 3 September 2005. The first scheduled passenger services began to Guangzhou on 8 September 2005, with services to Hangzhou and Ningbo following in October 2005 and December 2005, respectively.[16][20] On 19 November 2005, Hong Kong Air Transport Licensing Authority (ATLA) granted the airline additional licences to operate scheduled services to 16 destinations in mainland China, as well as Koh Samui, Okinawa, Siem Reap and Taichung.[21] Scheduled passenger services to Chiang Mai and Chongqing were inaugurated on 22 June 2006 and 31 July 2006, respectively.

2006–2013: Acquired by HNA and expansion edit

On 3 August 2006, HNA Group, the parent company of Hainan Airlines, announced a finalised agreement to acquire a 45 percent stake in Hong Kong Express; this followed an earlier purchase of a 45 percent holdings in CR Airways in June. Under the terms of the agreement, the airline would remain a Hong Kong registered airline and there would be no changes to the current operations. Analysts said that the HNA Group had the weakest international network amongst all the mainland airlines. By purchasing both Hong Kong Express and CR Airways, it would enable Hainan Airlines to expand internationally via its junior partners from Hong Kong.[22][23]

On 23 January 2008, the airline was the third Hong Kong carrier permitted by the Civil Aviation Department to operate flights to and from Beijing and Shanghai. To facilitate the expansion, it announced that six Boeing 737-800 would be added to its fleet before the end of the year.[24]

2013–2019: Low-cost carrier transformation edit

 
Logo used from 2013 to 2023

On 26 June 2013, Hong Kong Express announced its intention to transform into a low-cost carrier (LCC), and renamed to "HK Express", under the direction of deputy CEO Andrew Cowen.[25] Hong Kong Express' first flights as a LCC commenced 27 October 2013, to five destinations in Asia. The airline has since added routes to Tokyo, Penang, Osaka, Fukuoka, Seoul and Busan. There are plans for the airline's fleet to increase by five Airbus A320 in 2014, taking the total number of aircraft to 11 within the year and with a longer-term aim of having over 30 Airbus A320 by 2018.[26]

On 19 July 2017, during the annual Hong Kong Book Fair, HK Express launched an activities planning service known as U-Explore in collaboration with Hong Kong-based travel activities booking platform, Klook.[27][28]

On 9 November 2017, HK Express was banned by the Civil Aviation Department from adding new flights, routes or aircraft until 30 April 2018.[29][30] This followed the cancellation of 18 flights to Osaka, Nagoya and Seoul during National Day Golden Week that year, affecting about 2,000 passengers.[31] However, the delivery of four new aircraft was later permitted, provided they were used on existing routes only.[32]

2019–present: Acquisition by Cathay Pacific edit

Cathay Pacific executives confirmed in late February 2019 that it was in "active discussions" about its interest of a full or partial takeover of HK Express from current owner HNA Group, although an agreement had yet to be reached at the time.

On 25 March 2019, the South China Morning Post reported that Cathay Pacific had agreed to buy the airline.[33]

On 27 March 2019, Cathay Pacific agreed to take over HK Express for HK$4.93 billion (US$628 million), with the transaction to close by the end of 2019. At the time, HK Express operated 23 Airbus A320 aircraft on 25 routes from Hong Kong to Japan and Southeast Asia with a net asset value of HK$1.12 billion, while the airline recorded a profit of HK$60 million in 2017, but recorded a loss of HK$141 million in 2018.[34] The acquisition will be paid with HK$2.25 billion in cash and HK$2.68 billion in promissory loan notes, and HK Express will subsequently withdraw from U-FLY Alliance.[35][36] By the time the acquisition transaction is completed, HK Express will become Cathay Pacific's wholly owned subsidiary.[37] Following the acquisition, Cathay Pacific has stated that it intends to continue the operation of HK Express as a stand-alone low-cost carrier separate from its existing full-service operations.[37]

However, according to the announcement, a firm of solicitors acting for a shareholder of an intermediate holding company of HK Express, has contested the seller's entry into an agreement for the transaction. It also states that Cathay Pacific has the right to terminate the share purchase if proceedings are commenced to prevent the transaction. The contesting party is widely believed to be the chairman and the major shareholder of HK Express, Zhong Guosong, who has clarified that he has no intention to sell the company and will potentially launch legal action regarding the sale.[38][39]

On 19 July 2019, Cathay Pacific announced the acquisition of Hong Kong Express Airways had been completed. HK Express is now a wholly owned subsidiary of Cathay Pacific. However, HK Express will continue to operate as a low-cost carrier stand-alone airline.[7]

Impact of COVID-19 edit

HK Express suspended all flight operations from 23 March to 30 April 2020 due to reduced demand caused by the COVID-19 pandemic.[40]

On 10 June 2020, HK Express announced another suspension of flight operations,[41] which was followed with a Flight Operations Resumption Plan, and announced resumption of all operations gradually from 2 August 2020. [41]

HK Express has then recovered, despite ongoing pandemic in Hong Kong, and announced new services to Taipei, Kaohsiung,[42] and Singapore.[41]

Corporate affairs edit

Business trends edit

The key trends for HK Express are (as of the financial year ending 31 December):

2019 2020 2021 2022
Revenue[a] (HK$ m) 1,893 861 20 692
Net profit[b] (HK$ m) −246 −1,723 −1,978 −1,359
Number of passengers (k) 1,888 572 8 314
Passenger load factor (%) 87.8 71.0 8.8 68.3
Fleet size 24 28 27 26
Number of aircraft orders 21 17 16 16
References [43] [44] [45] [46]

Headquarter edit

 
Cathay Dragon House, head office of HK Express

The current head office is in the Cathay House (formerly known as Dragonair House and Cathay Dragon House) at Hong Kong International Airport in Chek Lap Kok.[47]

The head office of HK Express was previously located at One Citygate in Tung Chung, Lantau.[48]

Senior leadership edit

  • Chairman: Ronald Lam (since August 2019)
  • Chief Executive: Jeanette Mao (since April 2023)[49]

List of former chairmen edit

  1. Stanley Ho (2004–2007)
  2. Ronnie Choi (2007–2008)
  3. Yang Jianhong (2008–2013)
  4. Jimmy Ma (2014–2017)
  5. Zhong Guosong (2017–2019)
  6. Rupert Hogg (2019)[50]

List of former chief executives edit

  1. Andrew Tse (2004–2007)
  2. Kalid Razack (2007–2015)
  3. Andrew Cowen (2015–2017)
  4. Li Dianchun (2017–2018)
  5. Luo Cheng (2018–2019)
  6. Ronald Lam (2019)[51]
  7. Mandy Ng (2019–2023)[52]

Destinations edit

These destinations are currently served by HK Express.[53]

Country City Airport Notes Refs
Cambodia Siem Reap Siem Reap International Airport Airport Closed
China Beijing Beijing Daxing International Airport [54]
Dunhuang Dunhuang Mogao International Airport Terminated
Kunming Kunming Changshui International Airport Terminated [55]
Ningbo Ningbo Lishe International Airport [56]
Sanya Sanya Phoenix International Airport Begins 10 May 2024 [57]
Zhangjiajie Zhangjiajie Hehua International Airport Terminated [58][53]
Guam, U.S.A. Hagåtña Antonio B. Won Pat International Airport Terminated [59]
Hong Kong Hong Kong Hong Kong International Airport Hub
Japan Fukuoka Fukuoka Airport
Hiroshima Hiroshima Airport Terminated [60]
Ishigaki New Ishigaki Airport Terminated [61]
Kagoshima Kagoshima Airport
Kumamoto Kumamoto Airport
Nagasaki Nagasaki Airport Terminated [62]
Nagoya Chubu Centrair International Airport [63]
Naha Naha Airport
Osaka Kansai International Airport [64]
Shimojishima Shimojishima Airport Terminated [65]
Takamatsu Takamatsu Airport [61]
Tokyo Haneda Airport
Narita International Airport [66]
Malaysia Kota Kinabalu Kota Kinabalu International Airport Terminated [67]
Penang Penang International Airport Terminated [68]
Northern Mariana Islands, U.S.A. Saipan Saipan International Airport Terminated [69]
Philippines Clark Clark International Airport Begins 6 June 2024 [70]
Manila Ninoy Aquino International Airport [71]
Singapore Singapore Changi Airport Terminated [72]
South Korea Busan Gimhae International Airport [73]
Jeju Jeju International Airport [74]
Seoul Incheon International Airport
Taiwan Hualien Hualien Airport Terminated [75]
Kaohsiung Kaohsiung International Airport [76]
Taichung Taichung International Airport [64]
Taipei Taoyuan International Airport [76]
Thailand Bangkok Don Mueang International Airport Resumes 25 April 2024 [77]
Suvarnabhumi Airport [77]
Chiang Mai Chiang Mai International Airport
Chiang Rai Chiang Rai International Airport Terminated [78][79]
Phuket Phuket International Airport
Vietnam Da Nang Da Nang International Airport [80]
Hanoi Noi Bai International Airport [81]
Nha Trang Cam Ranh International Airport [82]

Fleet edit

Current fleet edit

As of April 2024, HK Express operates the following all-Airbus fleet:[83]

HK Express fleet
Aircraft In service Orders Passengers Notes
Airbus A320-200 8 180
Airbus A320neo 10 32 188 Orders from parent company Cathay Pacific.
Airbus A321-200 13 230
Airbus A321neo 5 11[84] 236 Deliveries through 2025.[85]
Total 36 43

Fleet development edit

In December 2015, HK Express signed a firm agreement with Norwegian unit Arctic Aviation Assets to lease 12 A320neo to be delivered between 2016 and 2018. A separate agreement for 10 A321-200s was also signed with another lessor.[86] In December 2016, the first A320neo entered the fleet.[87]

In November 2019, Cathay Pacific announced that Hong Kong Express will receive 16 Airbus A321neo aircraft with expected deliveries from 2022 onwards.[88] The first A321neo was delivered in March 2023.[84]

Former fleet edit

HK Express has previously operated the following aircraft:[89]

Aircraft Introduced Retired
Boeing 737-800 2007 2013
Embraer E170[18] 2005 2007

Livery edit

First livery edit

 
An Embraer 170 in the airline's original Hong Kong Express Airways livery

The first livery features a white fuselage with a blue engine and wingtip. The words "Hong Kong Express" are painted under the windows, with its former name "港聯航空" at the rear door.

Second livery edit

 
A Boeing 737-800 in the airline's second-generation Hong Kong Express Airways livery

The second livery features the standard HNA Group airline livery, almost identical with the livery of Hong Kong Airlines, with the golden bauhinia design on its logo. The only difference is the word "Express" in block letters painted under the windows.

Third livery edit

The third livery of Hong Kong Express followed the logo redesign of the airline. It features a white fuselage with a purple and red theme, and has a Hong Kong city silhouette in purple on the tail.[90]

Current livery edit

In 2023, as part of a complete rebranding, a new livery was introduced. The image of the iconic HK skyline was removed and replaced by a stylized “e” on the tail. That same “e” logo will also be applied to the winglets, as well as the bottom of the aircraft.[91]

Loyalty programme edit

On 14 April 2016, Hong Kong Express launched a loyalty programme named "Reward-U". Flights and gifts can be redeemed on the official website. The programme is free to join, only individuals two years old or above can join the programme. Each eligible Hong Kong Dollar spend earns ten points, but U-Biz passengers can earn 20 points per dollar spent. At most five members can form a reward-U crew to consolidate the points. Reward-U officially ceased its operations on 31 December 2019, merging with AsiaMiles.[92]

Controversies edit

Sudden flight cancellation edit

On 29 September 2017, HK Express suddenly cancelled 18 flights to Osaka, Nagoya and Incheon on 1 and 8 October without any notice. Because the flights cancelled covered the National Day of China and Mid-Autumn Festival holidays, 2,070 passengers were affected. HK Express felt extremely sorry for the inconvenience caused, and proposed a series of alternative solutions for the affected passengers, like travelling on another airline, changing travel dates, changing destination and a full refund. The Civil Aviation Department was unsatisfied by the behaviour of HK Express, and required the airline to submit a detailed report regarding the causes, short-term and long-term solutions to the incidents.

Inappropriate promotion methods edit

In July 2018, HK Express was found posting advertisements under street signposts, with QR codes available for citizens to scan to get information and participate in games to win prizes. The advertisements did not show the airline's name nor its logo; however, names of Japanese places were shown. District council members said that these materials might cause chaos and mislead citizens, due to the fact that Highways Department strictly prohibits organisations from posting anything on their signposts. HK Express apologised for organising this activity, stopped the activity on 18 July 2018, and removed the advertisements.

Incidents edit

To date, HK Express has never had a fatality or a hull loss incident.

  • On 12 August 2020, two non-operating Airbus A321s collided while being towed.[93]
  • On 3 January 2023, flight UO600 heading from Hong Kong to Fukuoka, Japan, descended from 35,000 to 8,000 feet (10,700 to 2,400 m) 40 minutes into the flight due to a change in cabin pressure, before turning back and landing safely at Hong Kong International Airport.[94]

See also edit

Notes edit

  1. ^ "Segment revenue"
  2. ^ "Profit/(loss) attributable to the shareholders of Cathay Pacific"

References edit

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External links edit

  • Official website  
  • HK Express Holidays website

express, confused, with, hong, kong, hong, kong, airlines, hong, kong, airways, oasis, hong, kong, airlines, shuttle, helicopters, formerly, heli, express, television, drama, series, produced, korea, hong, kong, express, series, hong, kong, express, airways, l. Not to be confused with Air Hong Kong Hong Kong Airlines Hong Kong Airways Oasis Hong Kong Airlines or Sky Shuttle Helicopters formerly Heli Express For the television drama series produced by Korea s SBS see Hong Kong Express TV series Hong Kong Express Airways Limited HKE commonly known as Hong Kong Express or HK Express Chinese 香港快運航空有限公司 2 3 4 5 6 is a Hong Kong based low cost airline fully owned by Cathay Pacific Airways 7 8 It provides scheduled air service to 27 destinations in Asia including Cambodia China Japan South Korea Taiwan Thailand and Vietnam The airline s main hub at Hong Kong International Airport uses a fleet that consists exclusively of the Airbus A320 family The company slogan is Gotta Go 9 replacing Your Move 10 HK ExpressIATA ICAO Callsign UO HKE HONGKONG SHUTTLEFounded10 March 2004 20 years ago 2004 03 10 Commenced operations3 September 2005 18 years ago 2005 09 03 AOC 7HubsHong Kong International AirportFrequent flyer programCathay Club 1 Fleet size36Destinations24Parent companyCathay PacificHeadquartersCathay House 11 Tung Fai Road Hong Kong International Airport Lantau Hong KongWebsitewww wbr hkexpress wbr com Hong Kong Express AirwaysTraditional Chinese香港快運航空Simplified Chinese香港快运航空TranscriptionsStandard MandarinHanyu PinyinXianggǎng Kuaiyun HangkōngYue CantoneseYale RomanizationHeunggong Faaiwahn HohnghungJyutpinghoeng1gong2 faai3wan6 hong4hung1Hong Kong ExpressTraditional Chinese香港快運Simplified Chinese香港快运TranscriptionsStandard MandarinHanyu PinyinXianggǎng KuaiyunYue CantoneseYale RomanizationHeunggong FaaiwahnJyutpinghoeng1 gong2 faai3 wan6former nameTraditional Chinese港聯航空Simplified Chinese港联航空TranscriptionsStandard MandarinHanyu Pinyingǎnglian hangkōngYue CantoneseJyutpinggong2lyun4 hong4hung1 The head office of HK Express is located in Cathay House 11 Tung Fai Road Hong Kong International Airport Chek Lap Kok Hong Kong Contents 1 History 1 1 2004 2006 Founding 1 2 2006 2013 Acquired by HNA and expansion 1 3 2013 2019 Low cost carrier transformation 1 4 2019 present Acquisition by Cathay Pacific 1 5 Impact of COVID 19 2 Corporate affairs 2 1 Business trends 2 2 Headquarter 2 3 Senior leadership 2 3 1 List of former chairmen 2 3 2 List of former chief executives 3 Destinations 4 Fleet 4 1 Current fleet 4 2 Fleet development 4 3 Former fleet 4 4 Livery 4 4 1 First livery 4 4 2 Second livery 4 4 3 Third livery 4 4 4 Current livery 5 Loyalty programme 6 Controversies 6 1 Sudden flight cancellation 6 2 Inappropriate promotion methods 7 Incidents 8 See also 9 Notes 10 References 11 External linksHistory edit2004 2006 Founding edit nbsp A Hong Kong Express Boeing 737 800 in the previous HNA Group livery Hong Kong Express Airways Limited was incorporated on 10 March 2004 with the former Chinese name 港聯航空公司 added on 21 April 2004 11 The airline was owned by Macau casino entrepreneur Stanley Ho 12 In July 2004 Hong Kong s helicopter operator Heli Hong Kong officially announced plans to commence fixed wing operation via Hong Kong Express to become Hong Kong s fourth passenger airline It was planning to introduce regional jet services to secondary cities in mainland China and was in negotiations with Bombardier and Embraer for the lease of several 50 or 70 seat regional jets 13 In April 2005 the airline was granted permission to transport passengers cargo and mail from Hong Kong to selected destinations in China and permitted to apply for traffic rights to serve 15 Chinese cities 14 The next month it received approval to operate scheduled air services to five cities in China including Chongqing Guangzhou Hangzhou Nanjing and Ningbo 15 The airline had its Air Operator s Certificate varied in July 2005 for the operation of Embraer 170 aircraft 16 The same month it took delivery of its first of four 76 seat twin jet Embraer 170 leased from General Electric Commercial Aviation Services GECAS and became the Asian launch operator of this regional jet Two more aircraft were delivered in 2005 with the remaining delivered in May 2006 17 18 19 The airline s initial use of its first Embraer 170 was on charter services to Taichung Taiwan on 3 September 2005 The first scheduled passenger services began to Guangzhou on 8 September 2005 with services to Hangzhou and Ningbo following in October 2005 and December 2005 respectively 16 20 On 19 November 2005 Hong Kong Air Transport Licensing Authority ATLA granted the airline additional licences to operate scheduled services to 16 destinations in mainland China as well as Koh Samui Okinawa Siem Reap and Taichung 21 Scheduled passenger services to Chiang Mai and Chongqing were inaugurated on 22 June 2006 and 31 July 2006 respectively 2006 2013 Acquired by HNA and expansion edit On 3 August 2006 HNA Group the parent company of Hainan Airlines announced a finalised agreement to acquire a 45 percent stake in Hong Kong Express this followed an earlier purchase of a 45 percent holdings in CR Airways in June Under the terms of the agreement the airline would remain a Hong Kong registered airline and there would be no changes to the current operations Analysts said that the HNA Group had the weakest international network amongst all the mainland airlines By purchasing both Hong Kong Express and CR Airways it would enable Hainan Airlines to expand internationally via its junior partners from Hong Kong 22 23 On 23 January 2008 the airline was the third Hong Kong carrier permitted by the Civil Aviation Department to operate flights to and from Beijing and Shanghai To facilitate the expansion it announced that six Boeing 737 800 would be added to its fleet before the end of the year 24 2013 2019 Low cost carrier transformation edit nbsp Logo used from 2013 to 2023 On 26 June 2013 Hong Kong Express announced its intention to transform into a low cost carrier LCC and renamed to HK Express under the direction of deputy CEO Andrew Cowen 25 Hong Kong Express first flights as a LCC commenced 27 October 2013 to five destinations in Asia The airline has since added routes to Tokyo Penang Osaka Fukuoka Seoul and Busan There are plans for the airline s fleet to increase by five Airbus A320 in 2014 taking the total number of aircraft to 11 within the year and with a longer term aim of having over 30 Airbus A320 by 2018 26 On 19 July 2017 during the annual Hong Kong Book Fair HK Express launched an activities planning service known as U Explore in collaboration with Hong Kong based travel activities booking platform Klook 27 28 On 9 November 2017 HK Express was banned by the Civil Aviation Department from adding new flights routes or aircraft until 30 April 2018 29 30 This followed the cancellation of 18 flights to Osaka Nagoya and Seoul during National Day Golden Week that year affecting about 2 000 passengers 31 However the delivery of four new aircraft was later permitted provided they were used on existing routes only 32 2019 present Acquisition by Cathay Pacific edit Cathay Pacific executives confirmed in late February 2019 that it was in active discussions about its interest of a full or partial takeover of HK Express from current owner HNA Group although an agreement had yet to be reached at the time On 25 March 2019 the South China Morning Post reported that Cathay Pacific had agreed to buy the airline 33 On 27 March 2019 Cathay Pacific agreed to take over HK Express for HK 4 93 billion US 628 million with the transaction to close by the end of 2019 At the time HK Express operated 23 Airbus A320 aircraft on 25 routes from Hong Kong to Japan and Southeast Asia with a net asset value of HK 1 12 billion while the airline recorded a profit of HK 60 million in 2017 but recorded a loss of HK 141 million in 2018 34 The acquisition will be paid with HK 2 25 billion in cash and HK 2 68 billion in promissory loan notes and HK Express will subsequently withdraw from U FLY Alliance 35 36 By the time the acquisition transaction is completed HK Express will become Cathay Pacific s wholly owned subsidiary 37 Following the acquisition Cathay Pacific has stated that it intends to continue the operation of HK Express as a stand alone low cost carrier separate from its existing full service operations 37 However according to the announcement a firm of solicitors acting for a shareholder of an intermediate holding company of HK Express has contested the seller s entry into an agreement for the transaction It also states that Cathay Pacific has the right to terminate the share purchase if proceedings are commenced to prevent the transaction The contesting party is widely believed to be the chairman and the major shareholder of HK Express Zhong Guosong who has clarified that he has no intention to sell the company and will potentially launch legal action regarding the sale 38 39 On 19 July 2019 Cathay Pacific announced the acquisition of Hong Kong Express Airways had been completed HK Express is now a wholly owned subsidiary of Cathay Pacific However HK Express will continue to operate as a low cost carrier stand alone airline 7 Impact of COVID 19 edit HK Express suspended all flight operations from 23 March to 30 April 2020 due to reduced demand caused by the COVID 19 pandemic 40 On 10 June 2020 HK Express announced another suspension of flight operations 41 which was followed with a Flight Operations Resumption Plan and announced resumption of all operations gradually from 2 August 2020 41 HK Express has then recovered despite ongoing pandemic in Hong Kong and announced new services to Taipei Kaohsiung 42 and Singapore 41 Corporate affairs editBusiness trends edit The key trends for HK Express are as of the financial year ending 31 December 2019 2020 2021 2022 Revenue a HK m 1 893 861 20 692 Net profit b HK m 246 1 723 1 978 1 359 Number of passengers k 1 888 572 8 314 Passenger load factor 87 8 71 0 8 8 68 3 Fleet size 24 28 27 26 Number of aircraft orders 21 17 16 16 References 43 44 45 46 Headquarter edit nbsp Cathay Dragon House head office of HK Express The current head office is in the Cathay House formerly known as Dragonair House and Cathay Dragon House at Hong Kong International Airport in Chek Lap Kok 47 The head office of HK Express was previously located at One Citygate in Tung Chung Lantau 48 Senior leadership edit Chairman Ronald Lam since August 2019 Chief Executive Jeanette Mao since April 2023 49 List of former chairmen edit Stanley Ho 2004 2007 Ronnie Choi 2007 2008 Yang Jianhong 2008 2013 Jimmy Ma 2014 2017 Zhong Guosong 2017 2019 Rupert Hogg 2019 50 List of former chief executives edit Andrew Tse 2004 2007 Kalid Razack 2007 2015 Andrew Cowen 2015 2017 Li Dianchun 2017 2018 Luo Cheng 2018 2019 Ronald Lam 2019 51 Mandy Ng 2019 2023 52 Destinations editThese destinations are currently served by HK Express 53 Country City Airport Notes Refs Cambodia Siem Reap Siem Reap International Airport Airport Closed China Beijing Beijing Daxing International Airport 54 Dunhuang Dunhuang Mogao International Airport Terminated Kunming Kunming Changshui International Airport Terminated 55 Ningbo Ningbo Lishe International Airport 56 Sanya Sanya Phoenix International Airport Begins 10 May 2024 57 Zhangjiajie Zhangjiajie Hehua International Airport Terminated 58 53 Guam U S A Hagatna Antonio B Won Pat International Airport Terminated 59 Hong Kong Hong Kong Hong Kong International Airport Hub Japan Fukuoka Fukuoka Airport Hiroshima Hiroshima Airport Terminated 60 Ishigaki New Ishigaki Airport Terminated 61 Kagoshima Kagoshima Airport Kumamoto Kumamoto Airport Nagasaki Nagasaki Airport Terminated 62 Nagoya Chubu Centrair International Airport 63 Naha Naha Airport Osaka Kansai International Airport 64 Shimojishima Shimojishima Airport Terminated 65 Takamatsu Takamatsu Airport 61 Tokyo Haneda Airport Narita International Airport 66 Malaysia Kota Kinabalu Kota Kinabalu International Airport Terminated 67 Penang Penang International Airport Terminated 68 Northern Mariana Islands U S A Saipan Saipan International Airport Terminated 69 Philippines Clark Clark International Airport Begins 6 June 2024 70 Manila Ninoy Aquino International Airport 71 Singapore Singapore Changi Airport Terminated 72 South Korea Busan Gimhae International Airport 73 Jeju Jeju International Airport 74 Seoul Incheon International Airport Taiwan Hualien Hualien Airport Terminated 75 Kaohsiung Kaohsiung International Airport 76 Taichung Taichung International Airport 64 Taipei Taoyuan International Airport 76 Thailand Bangkok Don Mueang International Airport Resumes 25 April 2024 77 Suvarnabhumi Airport 77 Chiang Mai Chiang Mai International Airport Chiang Rai Chiang Rai International Airport Terminated 78 79 Phuket Phuket International Airport Vietnam Da Nang Da Nang International Airport 80 Hanoi Noi Bai International Airport 81 Nha Trang Cam Ranh International Airport 82 Fleet editCurrent fleet edit nbsp Airbus A320 200 nbsp Airbus A320neo nbsp Airbus A321 200 As of April 2024 update HK Express operates the following all Airbus fleet 83 HK Express fleet Aircraft In service Orders Passengers Notes Airbus A320 200 8 180 Airbus A320neo 10 32 188 Orders from parent company Cathay Pacific Airbus A321 200 13 230 Airbus A321neo 5 11 84 236 Deliveries through 2025 85 Total 36 43 Fleet development edit In December 2015 HK Express signed a firm agreement with Norwegian unit Arctic Aviation Assets to lease 12 A320neo to be delivered between 2016 and 2018 A separate agreement for 10 A321 200s was also signed with another lessor 86 In December 2016 the first A320neo entered the fleet 87 In November 2019 Cathay Pacific announced that Hong Kong Express will receive 16 Airbus A321neo aircraft with expected deliveries from 2022 onwards 88 The first A321neo was delivered in March 2023 84 Former fleet edit HK Express has previously operated the following aircraft 89 Aircraft Introduced Retired Boeing 737 800 2007 2013 Embraer E170 18 2005 2007 Livery edit First livery edit nbsp An Embraer 170 in the airline s original Hong Kong Express Airways livery The first livery features a white fuselage with a blue engine and wingtip The words Hong Kong Express are painted under the windows with its former name 港聯航空 at the rear door Second livery edit nbsp A Boeing 737 800 in the airline s second generation Hong Kong Express Airways livery The second livery features the standard HNA Group airline livery almost identical with the livery of Hong Kong Airlines with the golden bauhinia design on its logo The only difference is the word Express in block letters painted under the windows Third livery edit The third livery of Hong Kong Express followed the logo redesign of the airline It features a white fuselage with a purple and red theme and has a Hong Kong city silhouette in purple on the tail 90 Current livery edit In 2023 as part of a complete rebranding a new livery was introduced The image of the iconic HK skyline was removed and replaced by a stylized e on the tail That same e logo will also be applied to the winglets as well as the bottom of the aircraft 91 Loyalty programme editOn 14 April 2016 Hong Kong Express launched a loyalty programme named Reward U Flights and gifts can be redeemed on the official website The programme is free to join only individuals two years old or above can join the programme Each eligible Hong Kong Dollar spend earns ten points but U Biz passengers can earn 20 points per dollar spent At most five members can form a reward U crew to consolidate the points Reward U officially ceased its operations on 31 December 2019 merging with AsiaMiles 92 Controversies editThis section does not cite any sources Please help improve this section by adding citations to reliable sources Unsourced material may be challenged and removed January 2024 Learn how and when to remove this message Sudden flight cancellation edit On 29 September 2017 HK Express suddenly cancelled 18 flights to Osaka Nagoya and Incheon on 1 and 8 October without any notice Because the flights cancelled covered the National Day of China and Mid Autumn Festival holidays 2 070 passengers were affected HK Express felt extremely sorry for the inconvenience caused and proposed a series of alternative solutions for the affected passengers like travelling on another airline changing travel dates changing destination and a full refund The Civil Aviation Department was unsatisfied by the behaviour of HK Express and required the airline to submit a detailed report regarding the causes short term and long term solutions to the incidents Inappropriate promotion methods edit In July 2018 HK Express was found posting advertisements under street signposts with QR codes available for citizens to scan to get information and participate in games to win prizes The advertisements did not show the airline s name nor its logo however names of Japanese places were shown District council members said that these materials might cause chaos and mislead citizens due to the fact that Highways Department strictly prohibits organisations from posting anything on their signposts HK Express apologised for organising this activity stopped the activity on 18 July 2018 and removed the advertisements Incidents editTo date HK Express has never had a fatality or a hull loss incident On 12 August 2020 two non operating Airbus A321s collided while being towed 93 On 3 January 2023 flight UO600 heading from Hong Kong to Fukuoka Japan descended from 35 000 to 8 000 feet 10 700 to 2 400 m 40 minutes into the flight due to a change in cabin pressure before turning back and landing safely at Hong Kong International Airport 94 See also edit nbsp Hong Kong portal nbsp Companies portal nbsp Aviation portal List of airlines of Hong Kong List of companies of Hong Kong Transport in Hong KongNotes edit Segment revenue Profit loss attributable to the shareholders of Cathay Pacific References edit Welcome to Cathay Cathay Pacific Retrieved 23 August 2020 Cathay Pacific to buy budget airline Hong Kong Express BBC News 27 March 2019 Retrieved 11 May 2019 Cathay Pacific buys Hong Kong Express from HNA for 628m Financial Times 27 March 2019 Archived from the original on 11 December 2022 Retrieved 11 May 2019 Embattled Hong Kong Express names new CEO from Africa based airline South China Morning Post Hong Kong 27 January 2018 Retrieved 11 May 2019 Cathay Buys Hong Kong Express to Enter Budget Airline Market Bloomberg 27 January 2018 Retrieved 11 May 2019 HK Express rolls out refreshed brand identity The Standard Hong Kong Sing Tao News Corporation 7 March 2019 Retrieved 11 May 2019 a b Cathay Pacific Completes Acquisition of Hong Kong Express Airways Cathay Pacific 19 July 2019 Retrieved 19 July 2019 Cathay Pacific agrees deal to take over budget airline HK Express sources say South China Morning Post 25 March 2019 Retrieved 2 April 2019 Gotta Go with HK Express HK Express Retrieved 17 September 2023 HK Express Your Move HK Express Debuts Refreshed Brand Identity HK Express Retrieved 8 April 2019 Public Services Registration of a new company Government of Hong Kong Archived from the original on 21 February 2009 Retrieved 2 August 2009 Directory World Airlines Flight International Reed Business Information 3 April 2007 p 91 Ionides Nicholas 6 12 July 2004 Helicopter operator aims for Hong Kong airline services PDF Flight International Reed Business Information p 12 Archived from the original on 19 October 2012 Retrieved 2 August 2009 Francis Leithen 26 April 2005 Hong Kong pair near China rights Flight International Reed Business Information Retrieved 2 August 2009 Embraer Delivers Embraer 170 to Hong Kong Express PDF Press release Embraer 27 September 2005 Archived PDF from the original on 16 May 2006 Retrieved 2 August 2009 a b Hong Kong 2005 Civil Aviation Government of Hong Kong 2005 Archived from the original on 20 July 2011 Retrieved 2 August 2009 Embraer wins 170 Asian breakthrough PDF Flight International Reed Business Information 7 13 December 2004 p 9 Archived from the original on 19 October 2012 Retrieved 2 August 2009 a b First E 170 for Asia arrives Flight International Reed Business Information 26 July 2005 Retrieved 2 August 2009 Hong Kong 2006 Civil Aviation Government of Hong Kong 2006 Archived from the original on 24 September 2008 Retrieved 2 August 2009 Hong Kong Express launches Guangzhou flights Asia Times Online 14 September 2005 Archived from the original on 7 November 2005 Retrieved 2 August 2009 Decision on Hong Kong Express Airways application for licence to operate scheduled services PDF Press release Air Transport Licensing Authority 19 November 2005 Archived PDF from the original on 11 November 2007 Retrieved 2 August 2009 Hong Kong Express Airways Confirms HNA Group Deal Press release Hong Kong Express 3 August 2006 Archived from the original on 17 September 2008 Retrieved 2 August 2009 Lu Haoting 3 August 2006 HNA in talks to buy stake in HK airline China Daily Archived from the original on 27 March 2009 Retrieved 2 August 2009 Hong Kong Express Airways Granted Beijing and Shanghai Routes Press release Hong Kong Express 22 January 2008 Archived from the original on 17 September 2008 Retrieved 3 August 2009 Hong Kong Express Hong Kong Express Archived from the original on 16 September 2013 Retrieved 27 September 2013 Hong Kong Express gt About Us gt Our Story Archived from the original on 16 September 2013 Retrieved 27 September 2013 Hong Kong Express Accessed April 2014 The Wrap U Explore new online booking platform from Klook and HK Express WIT WIT 27 July 2017 Retrieved 16 November 2017 TTG China 旅业报 香港快运航空携手 Klook 客路推出U Explore平台 www ttgchina com in Simplified Chinese 20 July 2017 Archived from the original on 15 November 2017 Retrieved 16 November 2017 CAD accepts HKE s improvement proposal www info gov hk Retrieved 31 December 2018 Hong Kong Express banned from adding new aircraft or routes South China Morning Post 9 November 2017 Retrieved 31 December 2018 Licence body warns airline of possible action over cancellations South China Morning Post 1 October 2017 Retrieved 31 December 2018 Budget airline s ban lifted 8 months after Golden Week holiday chaos South China Morning Post 7 June 2018 Retrieved 31 December 2018 Lee Danny 25 March 2019 Cathay Pacific agrees to deal to take over budget airline HK Express sources say South China Morning Post Retrieved 26 March 2019 Ellis Taylor 27 March 2019 Cathay Pacific to buy HK Express in HK 4 93bn deal Flightglobal Cathay Pacific Agrees To Buy Low Cost Carrier HK Express Simple Flying 26 March 2019 Allen Michael 26 March 2019 Cathay Pacific agrees to buy HK Express Business Traveller a b Cathay Pacific Airways Limited Disclosable Transaction Acquisition of Hong Kong Express Airways Limited PDF Press release Cathay Pacific 27 March 2019 Retrieved 27 March 2019 HK Express Acquired By Cathay Pacific For 628m Simple Flying 27 March 2019 Cathay Pacific to pay HK 4 93 billion for budget carrier HK Express South China Morning Post 27 March 2019 Donny Kwok 20 March 2020 Airline HK Express to suspend all flight operations March 23 August 2nd Reuters a b c Cheap Flights To amp from Hong Kong www hkexpress com Retrieved 27 December 2022 Cheap Flights To amp from Hong Kong Budget Airline in Asia HK Express www hkexpress com Retrieved 27 December 2022 Cathay Pacific Annual Report 2019 PDF Cathay Pacific Retrieved 18 November 2023 Cathay Pacific Annual Report 2020 PDF Cathay Pacific Retrieved 18 November 2023 Cathay Pacific Annual Report 2021 PDF Cathay Pacific Retrieved 18 November 2023 Cathay Pacific Annual Report 2022 PDF Cathay Pacific Retrieved 18 November 2023 カスタマーサポート HK Express Retrieved 19 December 2020 本社住所 1st Floor 11 Tung Fai Road Hong Kong International Airport Lantau Hong Kong Legal amp Privacy Archived 2016 11 09 at the Wayback Machine HK Express Retrieved on October 26 2016 Hong Kong Express Airways Limited 7th Floor One Citygate 20 Tat Tung Road Tung Chung Lantau Hong Kong Westbrook Laura 9 November 2022 Hong Kong s Cathay Pacific appoints Ronald Lam CEO as it builds flight capacity to satisfy post coronavirus demand SCMP Cathay Adds Budget Carrier to Group After Buying HK Express Bloomberg News 21 July 2019 Cathay Pacific Completes Acquisition of Hong Kong Express Airways Cathay Pacific 22 July 2019 HK Express gets first female CEO as Mandy Ng steps into the hot seat at Hong Kong budget airline South China Morning Post 19 August 2019 a b Route Map HK Express HK Express adds Beijing Daxing service from March 2024 aeroroutes com 19 January 2024 HK Express network changes from July 2018 Routes Hong Kong Express to Start Ningbo Service from late July 2014 Retrieved 14 August 2015 Express schedules Sanya May 2024 launch https www aeroroutes com eng 240418 uomay24syxtitle HK Express schedules Sanya May 2024 launch Retrieved 18 April 2024 a href Template Cite web html title Template Cite web cite web a Check url value help Missing or empty title help Pack your bags for Zhangjiajie Retrieved 18 May 2018 Guam is Calling HK Express Launches Non stop Flights Between Hong Kong and Guam PDF HK Express 15 December 2016 Retrieved 18 December 2020 Hiroshima HK Express Archived from the original on 13 August 2015 Retrieved 14 August 2015 a b HK Express Adds 3 New Routes to Japan in S16 airlineroute Retrieved 29 March 2016 HK Express plans Nagasaki launch in Jan 2019 Routesonline 24 October 2018 HK Express to Start Nagoya Service from late Sep 2014 Retrieved 14 August 2015 a b HK Express adds Taichung Danang and Osaka Kansai flights Travel Trade Daily Archived from the original on 16 May 2021 Retrieved 12 June 2018 HK Express plans Shimojishima service from July 2019 Routesonline Retrieved 20 February 2019 Hong Kong Express to Start Tokyo Narita Service from Dec 2014 Retrieved 14 August 2015 Airline Hong Kong Express criticised after scrapping Kota Kinabalu flights 28 August 2014 HK Express suspends flights to Penang from 25 April 2015 Sayacinta Retrieved 10 April 2019 HK Express schedules Guam Saipan debut in W16 routesonline Retrieved 4 October 2016 Salcedo Dirk Andrei HK Express to mount Clark flights Aviation Updates Philippines Retrieved 18 April 2024 HK Express Adds Manila Service From mid Oct 2023 Aeroroutes Retrieved 17 August 2023 Singapore Here We Come HK Express 30 December 2021 Retrieved 30 December 2021 HK Express to Start Busan Service from Aug 2014 Retrieved 14 August 2015 HK Express Adds Jeju Route from late June 2015 Airline Route 11 March 2015 Retrieved 11 March 2015 HK Express ends Hualien service in Oct 2018 routesonline Retrieved 30 August 2018 a b HK Express Launches Services to Taipei and Kaohsiung HK Express Retrieved 1 January 2022 a b HK Express resumes Bangkok service from late March 2019 Routes HK Express Adds Chiang Rai Flights from Nov 2016 routesonline Retrieved 29 July 2016 HK Express discontinues Chiang Rai service in late Oct 2019 Routes HK Express to Start Da Nang Service from April 2015 Retrieved 14 August 2015 Hooray for Hanoi HK Express Announces New Direct Service to Vietnamese Capital HK Express 4 April 2023 HK Express schedules Cam Ranh Nha Trang launch in Nov 2016 routesonline Retrieved 26 August 2016 Hong Kong Express Fleet Details and History Planespotters net Retrieved 6 October 2023 a b HK Express Welcomes First A321 neo Amid Air Travel Rebound www hkexpress com Retrieved 17 November 2023 HK Express anticipates all due A321neo by the end of 2025 ch aviation Retrieved 17 November 2023 Hong Kong s HK Express to lease twenty two A320 Family jets ch aviation Retrieved 17 November 2023 Hayward Justin 6 April 2023 HK Express A Complete History Simple Flying Retrieved 17 November 2023 Wenzel Nick 10 November 2019 Hong Kong Express to operate Airbus A321neo aircraft International Flight Network Retrieved 17 November 2023 Historic Fleet of Hong Kong Express Planespotters net 17 November 2023 Retrieved 17 November 2023 Hong Kong Express Livery Redesign South China Morning Post South China Morning Post Schlappig Ben 14 January 2023 HK Express Rebrands With New Livery amp Strange Slogan One Mile at a Time Retrieved 24 September 2023 Welcome to the US Petabox Archived from the original on 18 July 2013 Hong Kong budget carrier HK Express launches probe into head to tail collision between two non operating aircraft 12 August 2020 Lee James 4 January 2023 HK Express flight in crisis landing External links edit nbsp Wikimedia Commons has media related to Hong Kong Express Airways Official website nbsp HK Express Holidays website Retrieved from https en wikipedia org w index php title HK Express amp oldid 1220694225, wikipedia, wiki, book, books, library,

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