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Wikipedia

Zoom Video Communications

February 16, 2023

This article is about the company. For the videoconferencing software developed by this company, see Zoom (software).

Zoom Video Communications, Inc. (commonly shortened to Zoom, and stylized as zoom) is an American communications technology company headquartered in San Jose, California. It provides videotelephony and online chat services through a cloud-based peer-to-peer software platform used for video communications (Meetings), messaging (Chat), voice calls (Phone), conference rooms for video meetings (Rooms), virtual events (Events) and contact centers (Contact Center), and offers an open platform allowing third-party developers to build custom applications on its unified communications platform (Developer Platform).[1][2]

Zoom Video Communications, Inc.
Headquarters in Downtown San Jose
TypePublic company
FoundedApril 21, 2011; 11 years ago (2011-04-21)
FounderEric Yuan
HeadquartersSan Jose, California, U.S.
Area served
Worldwide
Key people
ProductsZoom
Services
Revenue US$3.05 billion (2022)
US$1.06 billion (2022)
US$1.38 billion (2022)
Total assets US$7.55 billion (2022)
Total equity US$5.78 billion (2022)
Number of employees
6,787 (2022)
WebsiteOfficial website
Footnotes / references
Financials as of January 31, 2022.[1]

Eric Yuan, a former Cisco engineer and executive, founded Zoom in 2011, and launched its software in 2013.[3] Zoom's revenue growth, and perceived ease-of-use and reliability of its software, resulted in a $1 billion valuation in 2017, making it a "unicorn" company.[4] The company first became profitable in 2019,[5][6] and completed an initial public offering that year.[7] The company joined the NASDAQ-100 stock index on April 30, 2020.[8]

Beginning in early 2020, Zoom's software usage saw a remarkable global increase after quarantine measures were adopted in response to the COVID-19 pandemic.[9] Its software products have faced public and media scrutiny related to security and privacy issues, though the company has taken measures to address these issues.[10][11][12]

History

Early years

 
Former logo

Zoom was founded by Eric Yuan, a former corporate vice president for Cisco Webex.[13] He left Cisco in April 2011 with 40 engineers to start a new company,[3] originally named Saasbee, Inc.[14] The company had trouble finding investors because many people thought the videotelephony market was already saturated.[14] In June 2011, the company raised $3 million of seed money from WebEx founder Subrah Iyar, former Cisco SVP and General Counsel Dan Scheinman, and venture capitalists Matt Ocko, TSVC, and Bill Tai.[14]

In May 2012, the company changed its name to Zoom, influenced by Thacher Hurd's children's book Zoom City.[14] In September 2012, Zoom launched a beta version that could host conferences with up to 15 video participants.[15] In November 2012, the company signed Stanford University as its first customer.[14] The service was launched in January 2013 after the company raised a $6 million Series A round from Qualcomm Ventures, Yahoo! founder Jerry Yang, WebEx founder Subrah Iyar, and former Cisco SVP and General Counsel Dan Scheinman.[16] Zoom launched version 1.0 of the program allowing the maximum number of participants per conference to be 25.[17] By the end of its first month, Zoom had 400,000 users and by May 2013 it had 1 million users.[18][19]

Growth

In July 2013, Zoom established partnerships with B2B collaboration software providers, such as Redbooth (then Teambox),[20] and also created a program named Works with Zoom, which established partnerships with Logitech, Vaddio,[21] and InFocus.[22][23][24] In September 2013, the company raised $6.5 million in a Series B round from Horizon Ventures, and existing investors. At that time, it had 3 million daily meeting participants.[18] In April 2020, daily meeting participants increased to more than 200 million.[25]

On February 4, 2015, the company received US$30 million in Series C funding from investors including Emergence Capital, Horizons Ventures (Li Ka-shing), Qualcomm Ventures, Jerry Yang, and Patrick Soon-Shiong.[26] At that time, Zoom had 40 million users, with 65,000 organizations subscribed and a total of 1 billion meeting minutes since it was established.[27] Over the course of 2015 and 2016, the company integrated its software with Slack, Salesforce, and Skype for Business.[28][29][30] With version 2.5 in October 2015, Zoom increased the maximum number of participants allowed per conference to 50[31] and later to 1,000 for business customers.[32][33] In November 2015, former president of RingCentral David Berman was named president of the company, and Peter Gassner, the founder and CEO of Veeva Systems, joined Zoom's board of directors.[34]

In January 2017, the company raised US$100 million in Series D funding from Sequoia Capital at a US$1 billion valuation,[35] making it a unicorn.[36] In April 2017, Zoom launched a scalable telehealth product allowing doctors to host remote consultations with patients.[37][38] In May, Zoom announced integration with Polycom's conferencing systems, enabling features such as multiple screen and device meetings, HD and wireless screen sharing, and calendar integration with Microsoft Outlook, Google Calendar, and iCal.[39] From September 25–27, 2017, Zoom hosted Zoomtopia 2017, its first annual user conference. At this conference, Zoom announced a partnership with Meta to integrate Zoom with augmented reality, integration with Slack and Workplace by Facebook, and first steps towards an artificial intelligence speech recognition program.[40][41]

IPO and onward

On April 18, 2019, the company became a public company via an initial public offering. After pricing at US$36 per share, the share price increased over 72% on the first day of trading.[42][7] Prior to the IPO, Dropbox invested $5 million in Zoom.[43]

During the COVID-19 pandemic, usage of Zoom increased due to an increase in remote work, distance education, which was used by thousands of schools,[44] and online social relations.[2][45][9] The company offered its services free to K–12 schools in many countries.[46][47] By February 2020, Zoom had gained 2.22million users in 2020 – more users than it amassed in the entirety of 2019.[48][49] On one day in March 2020, the Zoom app was downloaded 2.13 million times.[43][50] Daily meeting participants rose from about 10 million in December 2019 to more than 300 million daily meeting participants in April 2020.[51][52][53]

On May 7, 2020, Zoom announced that it had acquired Keybase, a company specializing in end-to-end encryption.[54] In June 2020, the company hired its first chief diversity officer, Damien Hooper-Campbell.[55]

In July 2020, Zoom announced its first hardware as a service products, bundling its videoconferencing software with third-party hardware by DTEN, Neat, Poly, and Yealink, and running on the ServiceNow platform. It began with Zoom Rooms and Zoom Phone offerings, with those services available to US customers, who can acquire hardware from Zoom for a fixed monthly cost.[56][57] On July 15, 2020, the company announced Zoom for Home, a line of products for home use, designed for remote workers. The first product, Zoom for Home - DTEN ME, includes software by Zoom and hardware by DTEN. It consists of a 27-inch screen with three wide-angle cameras and eight microphones, with Zoom software preloaded on the device. It became available in August 2020.[58][59]

On July 3–4, using Zoom Webinar, the International Association of Constitutional Law organized the first "round-the-clock and round-the-globe" event that traveled through time zones, featuring 52 speakers from 28 countries.[60][61] Soon after, a format of conferences which "virtually travel the globe with the sun from East to West",[62] became common, some of them running for several days.[63]

In June 2021, Zoom acquired Kites (Karlsruhe Information Technology Solutions), an artificial intelligence-based language translation company with an aim to reduce language barriers in video calls.[64] In September 2021, Zoom's attempt to acquire contact center company Five9 for $14.7 billion was turned down by Five9's shareholders.[65][66]

In February 2023, Zoom announced that it would cut its workforce by 15 percent, or about 1,300 employees, citing the unsustainable growth following the rapid scaling to manage the demand of the pandemic.[67]

Privacy and security issues

Further information: Zoom (software) § Reception

Zoom has been criticized for "security lapses and poor design choices" that have resulted in heightened scrutiny of its software.[68][12] The company has also been criticized for its privacy and corporate data sharing policies.[69][70][71] Security researchers and reporters have criticized the company for its lack of transparency and poor encryption practices. Zoom initially claimed to use "end-to-end encryption" in its marketing materials,[72] but later clarified it meant "from Zoom end point to Zoom end point" (meaning effectively between Zoom servers and Zoom clients), which The Intercept described as misleading and "dishonest".[73]

In March 2020, New York State Attorney General Letitia James launched an inquiry into Zoom's privacy and security practices;[74] the inquiry was closed on May 7, 2020, with Zoom not admitting wrongdoing, but agreeing to take added security measures.[75] In the same month, a class-action lawsuit against Zoom was filed in the United States District Court for the Northern District of California. According to the lawsuit, Zoom violated the privacy of its users by sharing personal data with Facebook, Google, and LinkedIn, did not prevent hackers from disrupting Zoom sessions, and erroneously claimed to offer end-to-end encryption on Zoom sessions. Zoom settled this lawsuit for $86 million.[76]

On April 1, 2020, Zoom announced a 90-day freeze on releasing new features, to focus on fixing privacy and security issues on Zoom. On July 1, 2020, Yuan wrote a blog post detailing efforts taken by the company to address security and privacy concerns, stating that they released 100 new safety features over the 90-day period. Those efforts include end-to-end encryption for all users, turning on meeting passwords by default, giving users the ability to choose which data centers calls are routed from, consulting with security experts, forming a CISO council, an improved bug bounty program, and working with third parties to help test security. Yuan also stated that Zoom would be releasing a transparency report later in 2020.[77][78]

In May 2020, the Federal Trade Commission (FTC) announced that it was looking into Zoom's privacy practices.[79] The FTC alleged that since at least 2016, "Zoom maintained the cryptographic keys that could allow Zoom to access the content of its customers’ meetings, and secured its Zoom Meetings, in part, with a lower level of encryption than promised."[80] On November 9, 2020, a settlement was reached, requiring the company to implement additional security measures.[81]

In December 2020, Zoom announced that it was under investigation by the U.S. Securities and Exchange Commission (SEC) and the United States Attorney for the Northern District of California and that it had received a subpoena in June 2020 from the United States Attorney for the Eastern District of New York requesting information on the company's interactions with foreign governments and political parties. Both federal prosecutors also sought information and documentation about security and privacy matters regarding Zoom's practices.[82]

On December 19, 2020, a former Zoom executive was charged by the U.S. Department of Justice with conspiracy to commit interstate harassment and unlawful conspiracy to transfer a means of identification. The charges are related to the alleged disruptions to video meetings commemorating the 1989 Tiananmen Square massacre.[83] Federal prosecutors in Brooklyn, New York, said that Xinjiang "Julien" Jin, then 39, was a San Jose, California–based company's main liaison with intelligence and law enforcement agencies of China. Zoom later acknowledged it was the company in question. It said in a statement that it had terminated Jin's employment for violating company policies and was cooperating with the prosecutors. Jin is not in custody because he is based in China.[84][85]

In February 2021, Zoom announced a new feature called Kiosk Mode, which will allow people visiting offices to check in with a receptionist virtually on a kiosk, without any physical contact.[86]

In March 2021, Zoom announced that from August 23, 2021, Zoom will stop selling new and upgraded products directly to customers in mainland China.[87][88]

Censorship

In April 2020, Citizen Lab warned that having much of Zoom's research and development in China could "open up Zoom to pressure from Chinese authorities."[89] In June 2020, Zoom was criticized for closing multiple accounts of U.S. and Hong Kong–based groups, including that of Zhou Fengsuo and two other human rights activists, who were commemorating the 1989 Tiananmen Square protests and massacre. The accounts were later re-opened, with the company stating that in the future it "will have a new process for handling similar situations."[55] Zoom responded that it has to "comply with local laws," even "the laws of governments opposed to free speech."[90][91][92] Zoom subsequently admitted to shutting down activist accounts at the request of the Chinese government.[93] In response, a bi-partisan group of U.S. senators requested clarification of the incident from the company.[94] Partially in response to criticisms of its blocking of the activists accounts as well as expressions of concern by the United States Justice Department, Zoom moved to cease direct sale of its product in mainland China in late August 2020.[95]

In September 2020, following protests and legal concerns raised by the Jewish coalition group #EndJewHatred, Zoom prevented San Francisco State University from using its video conferencing software to host former Palestinian militant and hijacker Leila Khaled, a member of the Popular Front for the Liberation of Palestine (PFLP). In justifying its decision, Zoom cited the PFLP's designation as a terrorist organization by the United States Government and its efforts to comply with U.S. export control, sanctions, and anti-terrorism laws. Facebook and YouTube also joined Zoom in denying their platforms to the conference organizers. Professor Rabab Ibrahim Abdulhadi, one of the conference organizers, criticized Zoom, Google's YouTube and Facebook for censoring Palestinian voices.[96][97][98][99]

Workforce

In January 2020, Zoom had over 2,500 employees, with 1,396 in the United States and 1,136 in international locations.[100] It is reported that 700 employees within a subsidiary work in China and develop Zoom software.[89] In May 2020, Zoom announced plans to open new research and development centers in Pittsburgh and Phoenix, with plans to hire up to 500 engineers between the two cities over the next few years.[101] In July 2020, Zoom announced the opening of a new technology center in Bangalore, India, to host engineering, IT, and business operations roles.[102] In August 2020, Zoom opened a new data center in Singapore.[103] The company ranked second place in Glassdoor's 2019 "Best Places to Work" survey.[104][105]

Part of Zoom's product development team is based in China, where an average entry-level tech salary is one-third of American salaries, which is a key driver of its profitability.[106][89] Zoom's research and development costs are 10 percent of its total revenue and less than half of the median percentage among its peers.[106]

See also

References

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February 16, 2023
zoom, video, communications, this, article, about, company, videoconferencing, software, developed, this, company, zoom, software, commonly, shortened, zoom, stylized, zoom, american, communications, technology, company, headquartered, jose, california, provid. This article is about the company For the videoconferencing software developed by this company see Zoom software Zoom Video Communications Inc commonly shortened to Zoom and stylized as zoom is an American communications technology company headquartered in San Jose California It provides videotelephony and online chat services through a cloud based peer to peer software platform used for video communications Meetings messaging Chat voice calls Phone conference rooms for video meetings Rooms virtual events Events and contact centers Contact Center and offers an open platform allowing third party developers to build custom applications on its unified communications platform Developer Platform 1 2 Zoom Video Communications Inc Headquarters in Downtown San JoseTypePublic companyTraded asNasdaq ZM Class A Nasdaq 100 componentFoundedApril 21 2011 11 years ago 2011 04 21 FounderEric YuanHeadquartersSan Jose California U S Area servedWorldwideKey peopleEric Yuan Chairman amp CEO Kelly Steckelberg CFO Peter Gassner Director Janine Pelosi CMO 1 ProductsZoomServicesVideotelephonyOnline chatBusiness telephone systemsRevenueUS 3 05 billion 2022 Operating incomeUS 1 06 billion 2022 Net incomeUS 1 38 billion 2022 Total assetsUS 7 55 billion 2022 Total equityUS 5 78 billion 2022 Number of employees6 787 2022 WebsiteOfficial websiteFootnotes referencesFinancials as of January 31 2022 update 1 Eric Yuan a former Cisco engineer and executive founded Zoom in 2011 and launched its software in 2013 3 Zoom s revenue growth and perceived ease of use and reliability of its software resulted in a 1 billion valuation in 2017 making it a unicorn company 4 The company first became profitable in 2019 5 6 and completed an initial public offering that year 7 The company joined the NASDAQ 100 stock index on April 30 2020 8 Beginning in early 2020 Zoom s software usage saw a remarkable global increase after quarantine measures were adopted in response to the COVID 19 pandemic 9 Its software products have faced public and media scrutiny related to security and privacy issues though the company has taken measures to address these issues 10 11 12 Contents 1 History 1 1 Early years 1 2 Growth 1 3 IPO and onward 2 Privacy and security issues 3 Censorship 4 Workforce 5 See also 6 References 7 External linksHistory EditEarly years Edit Former logo Zoom was founded by Eric Yuan a former corporate vice president for Cisco Webex 13 He left Cisco in April 2011 with 40 engineers to start a new company 3 originally named Saasbee Inc 14 The company had trouble finding investors because many people thought the videotelephony market was already saturated 14 In June 2011 the company raised 3 million of seed money from WebEx founder Subrah Iyar former Cisco SVP and General Counsel Dan Scheinman and venture capitalists Matt Ocko TSVC and Bill Tai 14 In May 2012 the company changed its name to Zoom influenced by Thacher Hurd s children s book Zoom City 14 In September 2012 Zoom launched a beta version that could host conferences with up to 15 video participants 15 In November 2012 the company signed Stanford University as its first customer 14 The service was launched in January 2013 after the company raised a 6 million Series A round from Qualcomm Ventures Yahoo founder Jerry Yang WebEx founder Subrah Iyar and former Cisco SVP and General Counsel Dan Scheinman 16 Zoom launched version 1 0 of the program allowing the maximum number of participants per conference to be 25 17 By the end of its first month Zoom had 400 000 users and by May 2013 it had 1 million users 18 19 Growth Edit In July 2013 Zoom established partnerships with B2B collaboration software providers such as Redbooth then Teambox 20 and also created a program named Works with Zoom which established partnerships with Logitech Vaddio 21 and InFocus 22 23 24 In September 2013 the company raised 6 5 million in a Series B round from Horizon Ventures and existing investors At that time it had 3 million daily meeting participants 18 In April 2020 daily meeting participants increased to more than 200 million 25 On February 4 2015 the company received US 30 million in Series C funding from investors including Emergence Capital Horizons Ventures Li Ka shing Qualcomm Ventures Jerry Yang and Patrick Soon Shiong 26 At that time Zoom had 40 million users with 65 000 organizations subscribed and a total of 1 billion meeting minutes since it was established 27 Over the course of 2015 and 2016 the company integrated its software with Slack Salesforce and Skype for Business 28 29 30 With version 2 5 in October 2015 Zoom increased the maximum number of participants allowed per conference to 50 31 and later to 1 000 for business customers 32 33 In November 2015 former president of RingCentral David Berman was named president of the company and Peter Gassner the founder and CEO of Veeva Systems joined Zoom s board of directors 34 In January 2017 the company raised US 100 million in Series D funding from Sequoia Capital at a US 1 billion valuation 35 making it a unicorn 36 In April 2017 Zoom launched a scalable telehealth product allowing doctors to host remote consultations with patients 37 38 In May Zoom announced integration with Polycom s conferencing systems enabling features such as multiple screen and device meetings HD and wireless screen sharing and calendar integration with Microsoft Outlook Google Calendar and iCal 39 From September 25 27 2017 Zoom hosted Zoomtopia 2017 its first annual user conference At this conference Zoom announced a partnership with Meta to integrate Zoom with augmented reality integration with Slack and Workplace by Facebook and first steps towards an artificial intelligence speech recognition program 40 41 IPO and onward Edit On April 18 2019 the company became a public company via an initial public offering After pricing at US 36 per share the share price increased over 72 on the first day of trading 42 7 Prior to the IPO Dropbox invested 5 million in Zoom 43 During the COVID 19 pandemic usage of Zoom increased due to an increase in remote work distance education which was used by thousands of schools 44 and online social relations 2 45 9 The company offered its services free to K 12 schools in many countries 46 47 By February 2020 Zoom had gained 2 22million users in 2020 more users than it amassed in the entirety of 2019 48 49 On one day in March 2020 the Zoom app was downloaded 2 13 million times 43 50 Daily meeting participants rose from about 10 million in December 2019 to more than 300 million daily meeting participants in April 2020 51 52 53 On May 7 2020 Zoom announced that it had acquired Keybase a company specializing in end to end encryption 54 In June 2020 the company hired its first chief diversity officer Damien Hooper Campbell 55 In July 2020 Zoom announced its first hardware as a service products bundling its videoconferencing software with third party hardware by DTEN Neat Poly and Yealink and running on the ServiceNow platform It began with Zoom Rooms and Zoom Phone offerings with those services available to US customers who can acquire hardware from Zoom for a fixed monthly cost 56 57 On July 15 2020 the company announced Zoom for Home a line of products for home use designed for remote workers The first product Zoom for Home DTEN ME includes software by Zoom and hardware by DTEN It consists of a 27 inch screen with three wide angle cameras and eight microphones with Zoom software preloaded on the device It became available in August 2020 58 59 On July 3 4 using Zoom Webinar the International Association of Constitutional Law organized the first round the clock and round the globe event that traveled through time zones featuring 52 speakers from 28 countries 60 61 Soon after a format of conferences which virtually travel the globe with the sun from East to West 62 became common some of them running for several days 63 In June 2021 Zoom acquired Kites Karlsruhe Information Technology Solutions an artificial intelligence based language translation company with an aim to reduce language barriers in video calls 64 In September 2021 Zoom s attempt to acquire contact center company Five9 for 14 7 billion was turned down by Five9 s shareholders 65 66 In February 2023 Zoom announced that it would cut its workforce by 15 percent or about 1 300 employees citing the unsustainable growth following the rapid scaling to manage the demand of the pandemic 67 Privacy and security issues EditFurther information Zoom software Reception Zoom has been criticized for security lapses and poor design choices that have resulted in heightened scrutiny of its software 68 12 The company has also been criticized for its privacy and corporate data sharing policies 69 70 71 Security researchers and reporters have criticized the company for its lack of transparency and poor encryption practices Zoom initially claimed to use end to end encryption in its marketing materials 72 but later clarified it meant from Zoom end point to Zoom end point meaning effectively between Zoom servers and Zoom clients which The Intercept described as misleading and dishonest 73 In March 2020 New York State Attorney General Letitia James launched an inquiry into Zoom s privacy and security practices 74 the inquiry was closed on May 7 2020 with Zoom not admitting wrongdoing but agreeing to take added security measures 75 In the same month a class action lawsuit against Zoom was filed in the United States District Court for the Northern District of California According to the lawsuit Zoom violated the privacy of its users by sharing personal data with Facebook Google and LinkedIn did not prevent hackers from disrupting Zoom sessions and erroneously claimed to offer end to end encryption on Zoom sessions Zoom settled this lawsuit for 86 million 76 On April 1 2020 Zoom announced a 90 day freeze on releasing new features to focus on fixing privacy and security issues on Zoom On July 1 2020 Yuan wrote a blog post detailing efforts taken by the company to address security and privacy concerns stating that they released 100 new safety features over the 90 day period Those efforts include end to end encryption for all users turning on meeting passwords by default giving users the ability to choose which data centers calls are routed from consulting with security experts forming a CISO council an improved bug bounty program and working with third parties to help test security Yuan also stated that Zoom would be releasing a transparency report later in 2020 77 78 In May 2020 the Federal Trade Commission FTC announced that it was looking into Zoom s privacy practices 79 The FTC alleged that since at least 2016 Zoom maintained the cryptographic keys that could allow Zoom to access the content of its customers meetings and secured its Zoom Meetings in part with a lower level of encryption than promised 80 On November 9 2020 a settlement was reached requiring the company to implement additional security measures 81 In December 2020 Zoom announced that it was under investigation by the U S Securities and Exchange Commission SEC and the United States Attorney for the Northern District of California and that it had received a subpoena in June 2020 from the United States Attorney for the Eastern District of New York requesting information on the company s interactions with foreign governments and political parties Both federal prosecutors also sought information and documentation about security and privacy matters regarding Zoom s practices 82 On December 19 2020 a former Zoom executive was charged by the U S Department of Justice with conspiracy to commit interstate harassment and unlawful conspiracy to transfer a means of identification The charges are related to the alleged disruptions to video meetings commemorating the 1989 Tiananmen Square massacre 83 Federal prosecutors in Brooklyn New York said that Xinjiang Julien Jin then 39 was a San Jose California based company s main liaison with intelligence and law enforcement agencies of China Zoom later acknowledged it was the company in question It said in a statement that it had terminated Jin s employment for violating company policies and was cooperating with the prosecutors Jin is not in custody because he is based in China 84 85 In February 2021 Zoom announced a new feature called Kiosk Mode which will allow people visiting offices to check in with a receptionist virtually on a kiosk without any physical contact 86 In March 2021 Zoom announced that from August 23 2021 Zoom will stop selling new and upgraded products directly to customers in mainland China 87 88 Censorship EditIn April 2020 Citizen Lab warned that having much of Zoom s research and development in China could open up Zoom to pressure from Chinese authorities 89 In June 2020 Zoom was criticized for closing multiple accounts of U S and Hong Kong based groups including that of Zhou Fengsuo and two other human rights activists who were commemorating the 1989 Tiananmen Square protests and massacre The accounts were later re opened with the company stating that in the future it will have a new process for handling similar situations 55 Zoom responded that it has to comply with local laws even the laws of governments opposed to free speech 90 91 92 Zoom subsequently admitted to shutting down activist accounts at the request of the Chinese government 93 In response a bi partisan group of U S senators requested clarification of the incident from the company 94 Partially in response to criticisms of its blocking of the activists accounts as well as expressions of concern by the United States Justice Department Zoom moved to cease direct sale of its product in mainland China in late August 2020 95 In September 2020 following protests and legal concerns raised by the Jewish coalition group EndJewHatred Zoom prevented San Francisco State University from using its video conferencing software to host former Palestinian militant and hijacker Leila Khaled a member of the Popular Front for the Liberation of Palestine PFLP In justifying its decision Zoom cited the PFLP s designation as a terrorist organization by the United States Government and its efforts to comply with U S export control sanctions and anti terrorism laws Facebook and YouTube also joined Zoom in denying their platforms to the conference organizers Professor Rabab Ibrahim Abdulhadi one of the conference organizers criticized Zoom Google s YouTube and Facebook for censoring Palestinian voices 96 97 98 99 Workforce EditIn January 2020 Zoom had over 2 500 employees with 1 396 in the United States and 1 136 in international locations 100 It is reported that 700 employees within a subsidiary work in China and develop Zoom software 89 In May 2020 Zoom announced plans to open new research and development centers in Pittsburgh and Phoenix with plans to hire up to 500 engineers between the two cities over the next few years 101 In July 2020 Zoom announced the opening of a new technology center in Bangalore India to host engineering IT and business operations roles 102 In August 2020 Zoom opened a new data center in Singapore 103 The company ranked second place in Glassdoor s 2019 Best Places to Work survey 104 105 Part of Zoom s product development team is based in China where an average entry level tech salary is one third of American salaries which is a key driver of its profitability 106 89 Zoom s research and development costs are 10 percent of its total revenue and less than half of the median percentage among its peers 106 See also Edit Telecommunication portal Technology portalList of video telecommunication services and product brands Impact of the COVID 19 pandemic on science and technologyReferences Edit a b c Zoom Video Communications Inc 2022 Form 10 K Annual Report U S Securities and Exchange Commission March 7 2022 a b Lorenz Taylor Griffith Erin Isaac Mike March 17 2020 We Live in Zoom Now The New York Times ISSN 0362 4331 Archived from the original on March 23 2020 Retrieved March 23 2020 a b Weiner Yitzi October 2 2017 The Inspiring Backstory of Eric S Yuan Founder and CEO of Zoom Medium Archived from the original on April 23 2019 Retrieved April 13 2020 Ray Tiernan March 24 2020 Is There Room for Zoom Video to Continue Zooming Upward TheStreet Archived from the original on April 4 2020 Retrieved April 15 2020 Zoom a profitable unicorn files to go public TechCrunch TechCrunch March 22 2019 Retrieved April 29 2020 Zoom Video Communications Inc ZM moved up 3 65 Why It s Important The DBT News April 28 2020 Archived from the original on May 15 2020 Retrieved April 29 2020 a b Garcia Ahiza O Brien Sara Valinsky Jordan April 18 2019 Zoom nearly reaches 16 billion in value after first day of trading CNN Archived from the original on March 31 2020 Retrieved April 19 2019 Zoom Video Communications Inc to Join the NASDAQ 100 Index Beginning April 30 2020 NASDAQ Media Center NASDAQ April 23 2020 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comply with local laws Allen Ebrahimian Bethany June 10 2020 Zoom closed account of U S based Chinese activist to comply with local law Axios Archived from the original on June 10 2020 Retrieved June 10 2020 Zoom admits to shutting down American activist accounts at the request of the Chinese government TechCrunch TechCrunch June 11 2020 Archived from the original on June 12 2020 Retrieved June 11 2020 Zoom admits to shutting down activist accounts at the request of the Chinese government Ponnudurai Parameswaran June 12 2020 US Lawmakers Call For Answers on Zoom Shut down of Dissident Accounts Radio Free Asia Retrieved June 14 2020 O Flaherty Kate August 3 2020 Zoom Just Made A Major China Move Amid TikTok Ban Fears Forbes Retrieved August 3 2020 Flaherty Colleen September 27 2020 Zoom Draws a Line Inside Higher Ed Archived from the original on September 27 2020 Retrieved September 28 2020 Greschler Gabriel September 22 2020 Zoom will not host S F State event featuring Leila Khaled J The Jewish News of Northern California Archived from the original on September 25 2020 Retrieved September 28 2020 Osman Nadda September 24 2020 Zoom criticised for cancelling webinar with Palestinian activist Leila Khaled Middle East Eye Archived from the original on September 26 2020 Retrieved September 28 2020 Manskar Noah September 24 2020 Zoom cancels event featuring Palestinian hijacker Leila Khaled New York Post Archived from the original on September 24 2020 Retrieved October 22 2021 2020 10 K Archived from the original on May 11 2020 Retrieved May 23 2020 Bary Emily May 14 2020 Zoom will open offices in Pittsburgh and Phoenix with plans to hire up to 500 engineers Marketwatch Retrieved July 24 2020 Bhargava Yuthika July 21 2020 Zoom opens new technology centre in Bengaluru The Hindu Retrieved July 24 2020 Robuck Mike August 18 2020 Zoom opens doors on new data center in Singapore Fierce Telecom Retrieved August 20 2020 Economy Peter December 5 2018 Glassdoor Just Announced the 100 Best Places to Work for 2019 Is Your Company on the List Inc com Archived from the original on February 2 2020 Retrieved April 29 2020 Quast Jon October 25 2019 Can Zoom Make You Happy The Motley Fool The Motley Fool Archived from the original on April 12 2020 Retrieved April 29 2020 a b Kim Eugene March 26 2019 Zoom one of the most anticipated tech IPOs of the year has one key profit driver engineers in China CNBC Archived from the original on May 13 2020 Retrieved May 13 2020 External links Edit Wikimedia Commons has media related to Zoom Video Communications Official website Business data for Zoom Video Communications Inc GoogleSEC filingsYahoo Retrieved from https en wikipedia org w index php title Zoom Video Communications amp oldid 1138940388, wikipedia, wiki, book, books, library,

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