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Wikipedia

Salesforce

January 26, 2023

Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, analytics, and application development.

Salesforce, Inc.
Salesforce Tower in San Francisco, the headquarters of Salesforce.
Salesforce
Formerlysalesforce.com, inc.
TypePublic company
IndustryCloud computing
Enterprise software
Consulting
FoundedFebruary 3, 1999; 23 years ago (1999-02-03)
Founders
HeadquartersSalesforce Tower
San Francisco, California, U.S.
Key people
ServicesCloud computing
Revenue US$26.49 billion (2022)
US$548 million (2022)
US$1.44 billion (2022)
Total assets US$95.21 billion (2022)
Total equity US$58.13 billion (2022)
Number of employees
73,542 (August 2022)
Subsidiaries
Websitesalesforce.com
Footnotes / references
[1]

Founded by former Oracle executive Marc Benioff, Salesforce quickly grew into one of the largest companies in the world, making its IPO in 2004. Salesforce's continued growth makes it the first cloud computing company to reach US$1 billion in annual revenue by fiscal year 2009,[2] and the world's largest enterprise software firm by 2022.[3]

Today, Salesforce is one of the largest technology companies in the world, and as of September 19, 2022, is the 61st largest company in the world by market cap with a value of nearly US$153 billion.[4] Salesforce ranked 136th on the most recent edition of the Fortune 500, making US$26.5 billion in 2022.[5] Since 2020, Salesforce has also been a component of the Dow Jones Industrial Average.[6]

History

 
Salesforce's annual Dreamforce convention in 2022

Salesforce was founded in 1999 by former Oracle executive Marc Benioff, together with Parker Harris, Dave Moellenhoff, and Frank Dominguez as a software as a service (SaaS) company.[7][8] Two of Salesforce's earliest investors were Larry Ellison, the co-founder and first CEO of Oracle, and Halsey Minor, the founder of CNET.[8]

Salesforce was severely affected by the dot-com bubble bursting at the beginning of the new millennium, with the company laying off 20% of its workforce. Despite its losses, Salesforce continued strong during the early 2000s. Salesforce also gained notability during this period for its tagline "the end of software", in which it also hired actors to hold up signs with its slogan outside a Siebel Systems conference.[9] Salesforce's revenue continued to increase from 2000 to 2003, with 2003's revenue skyrocketing from $5.4 million in the fiscal year 2001 to over $100 million by December 2003.[2]

Also in 2003, Salesforce held its first annual Dreamforce conference in San Francisco.[10] In June 2004, the company had its initial public offering on the New York Stock Exchange under the stock symbol CRM and raised US$110 million.[11][12] In 2006, Salesforce launched IdeaExchange, a platform that allows customers to connect with company product managers.[13]

In 2009, Salesforce passed $1 billion in annual revenue.[8] Also, in 2009, the company launched Service Cloud, an application that helps companies manage service conversations about their products and services.[14]

In 2014, the company released Trailhead, a free online learning platform.[15] In October 2014, Salesforce announced the development of its Customer Success Platform.[16] In September 2016, Salesforce announced the launch of Einstein, an artificial intelligence platform that supports several of Salesforce's cloud services.[17][18]

In 2019, Salesforce joined the Dow Jones Industrial Average, replacing energy giant and Standard Oil-descendant ExxonMobil. Salesforce's ascension to the Dow Jones was concurrent with that of Amgen and Honeywell.[6] Because the Dow Jones factors its components by market price, Salesforce was the largest technology component of the index at its accession.[19]

Across 2020 and 2021, Salesforce saw some notable leadership changes; in February 2020, co-chief executive officer Keith Block stepped down from his position in the company.[20] Marc Benioff remained as chairman and chief executive officer.[21] In February 2021, Amy Weaver, previously the chief legal officer, became CFO. Former CFO Mark Hawkins announced that he would be retiring in October.[22][23] In November 2021, Bret Taylor was named vice chair and co-CEO of the company.[24]

In December 2020, it was announced that Salesforce would acquire Slack for $27.7 billion, its largest acquisition to date.[25] The acquisition closed in July 2021.[26] Journalists covering the acquisition emphasized the price Salesforce paid for Slack, which is a 54% premium compared to Slack's market value, as too high of a premium for the company, with views varying from the premium being too concerning for investors to Salesforce playing the long game.[27][28][29]

In August 2022, Salesforce reported second-quarter earnings of $7.72 billion. Upon the German software firm SAP reporting its earnings for the same quarter totaling €7.52 Billion,[a] Acceleration Economy reported that Salesforce had surpassed SAP to become the world's largest enterprise software vendor. This mirrored Benioff's remarks in Salesforce's earnings call, where he stated he looked at "this quarter very much as kind of a milestone".[3]

Salesforce announced a partnership with Meta Platforms in September 2022. The deal called that Meta's consumer application WhatsApp would integrate Salesforce's Customer 360 platform to allow consumers to communicate with companies directly.[30]

In November 2022, Salesforce announced it would terminate employees in its sales organization.[31] Protocol reported that the company would likely eliminate some 2500 jobs.[32]

In November 2022, Salesforce announced its co-CEO and vice chair, Bret Taylor, would be stepping down from his roles at the end of January 2023, with Benioff continuing to run the company and serve as board chair. Within the week, former Tableau CEO Mark Nelson and former Slack CEO Stewart Butterfield also announced their departures. When asked about the departures, Benioff remained defiant and stated, "people come and people go"; Salesforce's stock dropped to a 52-week low after Nelson's resignation.[33][34][35][36]

In January 2023, the company announced a Layoff of about 10% or approximately 8,000 positions. According to Benioff, the company hired too aggressively during the COVID-19 pandemic and the increase in working from home. The company will also reduce office space as part of the restructuring plan.[37] The same month brought an announcement from activist investor Elliott Management that it would acquire a "big stake" in the company.[38]

Services

Salesforce's products include several customer relationship management (CRM) technologies, including: Sales Cloud,[39] Service Cloud,[40] Marketing Cloud,[41] and Commerce Cloud and Platform.[41] Additional technologies include Slack, MuleSoft, Tableau Analytics, and Trailhead.

Main services

Salesforce's main technologies are tools for customer management. Other products enable customers to create apps, integrate data from other systems, visualize data, and offer training courses.[42]

Salesforce Platform

Salesforce Platform[43] (formerly known as Force.com) is a platform as a service (PaaS) that allows developers to create add-on applications that integrate into the main Salesforce.com application.[44][failed verification] These third-party applications are hosted on Salesforce.com's infrastructure.[45]

Force.com applications are built using declarative tools, backed by Lightning[further explanation needed] and Apex, a proprietary Java-like programming language for Force.com,[46] as well as Visualforce, a framework[47] including an XML[48] syntax typically used to generate HTML. The Force.com platform typically receives three complete releases a year.[49] As the platform is provided as a service to its developers, every single development instance also receives all these updates.

In 2015, a new framework for building user interfaces – Lightning Components – was introduced in beta.[50] Lightning components are built using the open-source Aura Framework[51] but with support for Apex as the server-side language instead of Aura's JavaScript dependency. This has been described as an alternative to, not necessarily a replacement for, Visualforce pages.[52]

As of 2014, the Force.com platform has 1.5 million registered developers.[53]

Lightning Base Components is the component library built on top of Lightning Web Components.[54]

AppExchange

Launched in 2005, the Salesforce AppExchange is an online application marketplace that connects customers with third-party applications and consulting services.[55][56] As of 2021, the exchange has over 5,000 apps listed.[57][58]

Trailhead

Launched in 2014, Trailhead is a free online learning platform with courses focused on Salesforce technologies.[59][60][15]

Salesforce+

In August 2021, during the COVID-19 pandemic, Salesforce launched a streaming service titled Salesforce+[b]. The service features original content produced by the company involving its clients ranging from "days in the life" of smaller business owners to interviews with large companies' CEOs. Since 2022, Salesforce has also streamed its annual Dreamforce conference on Salesforce+.[61][62]

Discontinued

 
Desk.com Logo

Desk.com

Desk.com is a SaaS help desk and customer support product that was acquired by Salesforce for $50 million in 2011.[63] The product focused on connecting small businesses to their customers.[63][64]

In March 2018, Salesforce announced that Desk.com would be consolidated with other services into Service Cloud Essentials.[65]

Do.com

Do.com was a cloud-based task management system for small groups and businesses, introduced in 2011 and discontinued in 2014.[66][67][68]

Operations

 
A discussion panel at Salesforce's Customer Company Tour event that focused on customer relationship management

Salesforce is headquartered in San Francisco in the Salesforce Tower.[69] Salesforce has international offices in Hong Kong, Israel, and Sydney.[70]

 
Salesforce Tower in New York City.

Standard & Poor's added Salesforce to the S&P 500 Index in September 2008.[71]

Culture

According to Marc Benioff, Salesforce corporate culture is based on the concept of Ohana.[72]

In 2021, Cynthia Perry, a design research senior manager, resigned over discrimination in the workplace and posted her resignation letter on LinkedIn.[73][74]

On September 10, 2021, Benioff tweeted that the company is prepared to help any employee who wishes to move out of the state of Texas, following the abortion in Texas legislation announced on September 1, 2021.[75]

Finances

For the fiscal year 2019, Salesforce reported revenue of US$13.28 billion, an increase of 26% year-over-year and 26% in constant currency. The CRM giant reported subscription and support revenues of US$12.41 billion, an increase of 27% year-over-year. Salesforce ranked 240 on the 2019 Fortune 500 list of the largest United States companies by revenue.[76][77]

Year[78] Revenue
US$
millions 		Net income
US$
millions 		Total Assets
US$
millions 		Price per Share
US$ 		Employees
2005 176 7 280 5.19 767
2006 310 28 435 8.62 1,304
2007 497 0 665 11.69 2,070
2008 749 18 1,090 13.43 2,606
2009 1,077 43 1,480 11.37 3,566
2010 1,306 81 2,460 24.21 3,969
2011 1,657 64 3,091 32.93 5,306
2012 2,267 −12 4,164 35.73 7,785
2013 3,050 −270 5,529 45.94 9,800
2014 4,071 −232 9,153 48-67 13,300
2015 5,374 −263 10,665 55-83 16,000
2016 6,667 −47 12,763 52-84 19,000
2017 8,392 180 17,585 69-109 25,000
2018 10,480 127 21,010 102-161 29,000
2019 13,282 1,110 30,737 130-186 35,000
2020 17,098 126 55,126 115-284 49,000
2021 21,252 4,072 66,301 201-311 56,606
2022 26,492 1,444 95,209 126-256 73,541

IT infrastructure

Salesforce migrated to Dell servers with Advanced Micro Devices processors running Linux from Sun Fire E25K servers with SPARC processors running Solaris in 2008.[79]

In 2012, Salesforce announced plans to build a data center in the UK to handle European citizens' personal data.[80] The center opened in 2014.[81]

In 2013, Salesforce and Oracle announced a nine-year partnership focusing on applications, platforms, and infrastructure.[82]

In 2016, Salesforce announced that it will use Amazon Web Services hosting for countries with restrictive data residency requirements and where no Salesforce data centers are operating.[83]

Acquisitions

Salesforce has acquired many companies throughout its history.

2006–2015

In 2006, Salesforce acquired Sendia, a mobile web service firm, for $15 million[84] and Kieden, an online advertising company.[85] In 2007, Koral, a content management service, was acquired.[86] In 2008, Salesforce acquired Instranet for $31.5 million.[87] In 2010, Salesforce acquired multiple companies, including Jigsaw, a cloud-based data service provider, for $142 million,[88] Heroku, a Ruby application platform-as-a-service, for $212 million,[89] and Activa Live Chat, a live chat software provider.[90] In 2011, Salesforce acquired Dimdim, a web conferencing platform, for $31 million,[91] Radian6, a social media tracking company, for $340 million,[92] and Rypple, a performance management software company.[93] Rypple became known as Work.com in 2012.[94] In 2012, Salesforce acquired Buddy Media, a social media marketer, for $689 million,[95] and GoInstant, a browser collaboration startup, for $70 million.[96]

In 2013, Salesforce acquired ExactTarget, an email marketer, for $2.5 billion.[97] In 2014, Salesforce acquired RelateIQ, a data company, for $390 million.[98] In 2015, Salesforce acquired multiple companies for undisclosed sums, including Toopher, a mobile authentication company,[99] Tempo, an AI calendar app,[100] and MinHash, an AI platform.[101] The company also acquired SteelBrick, a software company, for $360 million.[102]

2016–present

In 2016, Salesforce spent over $5 billion in acquisitions.[103] Companies acquired included Demandware, a cloud-based provider of e-commerce services, for $2.8 billion[104] and Quip, a word processing app, for $750 million.[105] In 2017, the company acquired Sequence, a user experience design agency, for an undisclosed amount.[106] In 2018, Salesforce acquired several companies, including MuleSoft, a cloud service company, for $6.5 billion,[107][108] as well as Rebel, an email services provider,[109] and Datorama, an AI marketing platform, for undisclosed amounts.[110]

From 2019 to 2021 saw Salesforce make two of its largest acquisitions, with Salesforce completing its acquisition Tableau, a data visualization and analytics software company, for $15.7 billion[111] in 2019, and Slack Technologies, the developers of its namesake office messaging platform, for $27.7 billion in 2021.[112] Salesforce also made smaller acquisitions throughout 2019, 2020, and 2021, which included ClickSoftware for $1.35 billion,[113] consulting firm Acumen Solutions for $570 million,[114] CRM firm Vlocity for $1.33 billion,[20] privacy compliance startup Phennecs for $16.5 million,[115] and robotic process automation firm Servicetrace for an undisclosed amount.[116]

Salesforce's most recent acquisition was Slack-bot maker Troops.ai, announced in May 2022 and expected to close in 2023.[117]

 
Simplified timeline of Salesforce's biggest acquisitions ($750M or greater).

Criticisms

Subject to a phishing attack

In November 2007 a phishing attack compromised contact information on a number of Salesforce customers. Some customers then received phishing emails that appeared to be invoices from Salesforce.[118][119] Salesforce has stated that "a phisher tricked someone into disclosing a password, but this intrusion did not stem from a security flaw in [the salesforce.com] application or database."[118]

‘Meatpistol’ presenters let go at Def Con

In 2017 at DEF CON, two security engineers were let go after giving a presentation on an internal project called MEATPISTOL.[120] The presenters were sent a message 30 minutes prior to the presentation telling them not to go on stage, but the message wasn't seen until after they finished.[120][121] The MEATPISTOL tool was anticipated to be released as open-source at the time of the presentation, but Salesforce didn't release the code to developers or the public during the conference.[120] The terminated employees called on the company to open-source the software after being let go.[122]

RAICES donation refusal

The not-for-profit organization Refugee and Immigrant Center for Education and Legal Services (RAICES) rejected a US$250,000 donation from Salesforce because the company has contracts with U.S. Customs and Border Protection.[123]

2018 taxes

In December 2019, the Institute on Taxation and Economic Policy found that Salesforce was one of 91 companies who "paid an effective federal tax rate of 0% or less" in 2018, as a result of the Tax Cuts and Jobs Act of 2017. Their findings were published in a report based on the 379 Fortune 500 companies that declared a profit in 2018.[124]

Lawsuit

In March 2019, Salesforce faced a lawsuit by 50 anonymous women claiming to be victims and survivors of sex trafficking, abuse, and rape. The suit alleges that the company profited from and helped build technology that facilitated sex trafficking on Backpage.com, a now defunct website.[125] In March 2021, a judge granted partial dismissal of the case, dismissing charges of negligence and conspiracy, but allowed the case to proceed regarding charges of sex trafficking.[126]

Disability discrimination lawsuit in Japan

In July 2021, Salesforce Japan faced a discrimination lawsuit from a former employee, according to Japanese legal media,[127] at a time when the firm has been publicly challenged about its commitment to equality. The firm declined to comment on the suit to the media. The ex-employee, who has Autism Spectrum Disorder and ADHD, claimed she was discriminated against because of her disability and terminated in the firm’s Japan web marketing team. The suit alleged that the anonymous woman, as an employee at Salesforce Japan from 2018 to 2020, faced hate speech, microaggressions and rejection of reasonable accommodation from the manager. She alleged that her attempts to resolve the problem were met with pressure from HR and job coach. The lawsuit started on September 15 in Tokyo district court. The 8th trial will open on November 14, 2022.[128][129]

Salesforce Ventures

In 2009, Salesforce began investing in startups.[130] These investments became Salesforce Ventures, headed by John Somorjai[130][131] In September 2014, SFV set up Salesforce1 Fund, aimed at start-ups creating applications primarily for mobile phones.[132] In December 2018, Salesforce Ventures announced the launch of the Japan Trailblazer Fund, focused on Japanese startups.[133]

In August 2018, Salesforce Ventures reported investments totaling over $1 billion in 275 companies, including CloudCraze (e-commerce),[134] Figure Eight (artificial intelligence),[135] Forter (online fraud prevention),[136] and FinancialForce (automation software).[137] In 2019, SVF's five largest investments—Domo (data-visualization software), SurveyMonkey (online survey software), Twilio (cloud-communication), Dropbox (cloud storage), and DocuSign (secure e-signature company)—accounted for nearly half of its portfolio.[138] In 2021, Salesforce announced that its investments had resulted in $2.17 billion annual gain.[139]

See also

Notes

  1. ^ In mid-2022, the Euro and the US dollar were at a 1:1 parity
  2. ^ Stylized as salesforce+

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January 26, 2023
salesforce, american, cloud, based, software, company, headquartered, francisco, california, provides, customer, relationship, management, software, applications, focused, sales, customer, service, marketing, automation, analytics, application, development, to. Salesforce Inc is an American cloud based software company headquartered in San Francisco California It provides customer relationship management CRM software and applications focused on sales customer service marketing automation analytics and application development Salesforce Inc Salesforce Tower in San Francisco the headquarters of Salesforce Trade nameSalesforceFormerlysalesforce com inc TypePublic companyTraded asNYSE CRMDJIA componentS amp P 100 componentS amp P 500 componentIndustryCloud computingEnterprise softwareConsultingFoundedFebruary 3 1999 23 years ago 1999 02 03 FoundersMarc BenioffParker HarrisDave MoellenhoffFrank DominguezHeadquartersSalesforce TowerSan Francisco California U S Key peopleMarc Benioff Chairman amp co CEO Bret Taylor Vice Chair amp co CEO ServicesCloud computingRevenueUS 26 49 billion 2022 Operating incomeUS 548 million 2022 Net incomeUS 1 44 billion 2022 Total assetsUS 95 21 billion 2022 Total equityUS 58 13 billion 2022 Number of employees73 542 August 2022 SubsidiariesQuipHerokuMuleSoftTableau SoftwareAcumen SolutionsSlack TechnologiesWebsitesalesforce wbr comFootnotes references 1 Founded by former Oracle executive Marc Benioff Salesforce quickly grew into one of the largest companies in the world making its IPO in 2004 Salesforce s continued growth makes it the first cloud computing company to reach US 1 billion in annual revenue by fiscal year 2009 2 and the world s largest enterprise software firm by 2022 3 Today Salesforce is one of the largest technology companies in the world and as of September 19 2022 is the 61st largest company in the world by market cap with a value of nearly US 153 billion 4 Salesforce ranked 136th on the most recent edition of the Fortune 500 making US 26 5 billion in 2022 5 Since 2020 Salesforce has also been a component of the Dow Jones Industrial Average 6 Contents 1 History 2 Services 2 1 Main services 2 2 Salesforce Platform 2 3 AppExchange 2 4 Trailhead 2 5 Salesforce 2 6 Discontinued 2 6 1 Desk com 2 6 2 Do com 3 Operations 3 1 Culture 3 2 Finances 3 3 IT infrastructure 4 Acquisitions 4 1 2006 2015 4 2 2016 present 5 Criticisms 5 1 Subject to a phishing attack 5 2 Meatpistol presenters let go at Def Con 5 3 RAICES donation refusal 5 4 2018 taxes 5 5 Lawsuit 5 6 Disability discrimination lawsuit in Japan 6 Salesforce Ventures 7 See also 8 Notes 9 References 10 External linksHistory Edit Salesforce s annual Dreamforce convention in 2022 Salesforce was founded in 1999 by former Oracle executive Marc Benioff together with Parker Harris Dave Moellenhoff and Frank Dominguez as a software as a service SaaS company 7 8 Two of Salesforce s earliest investors were Larry Ellison the co founder and first CEO of Oracle and Halsey Minor the founder of CNET 8 Salesforce was severely affected by the dot com bubble bursting at the beginning of the new millennium with the company laying off 20 of its workforce Despite its losses Salesforce continued strong during the early 2000s Salesforce also gained notability during this period for its tagline the end of software in which it also hired actors to hold up signs with its slogan outside a Siebel Systems conference 9 Salesforce s revenue continued to increase from 2000 to 2003 with 2003 s revenue skyrocketing from 5 4 million in the fiscal year 2001 to over 100 million by December 2003 2 Also in 2003 Salesforce held its first annual Dreamforce conference in San Francisco 10 In June 2004 the company had its initial public offering on the New York Stock Exchange under the stock symbol CRM and raised US 110 million 11 12 In 2006 Salesforce launched IdeaExchange a platform that allows customers to connect with company product managers 13 In 2009 Salesforce passed 1 billion in annual revenue 8 Also in 2009 the company launched Service Cloud an application that helps companies manage service conversations about their products and services 14 In 2014 the company released Trailhead a free online learning platform 15 In October 2014 Salesforce announced the development of its Customer Success Platform 16 In September 2016 Salesforce announced the launch of Einstein an artificial intelligence platform that supports several of Salesforce s cloud services 17 18 In 2019 Salesforce joined the Dow Jones Industrial Average replacing energy giant and Standard Oil descendant ExxonMobil Salesforce s ascension to the Dow Jones was concurrent with that of Amgen and Honeywell 6 Because the Dow Jones factors its components by market price Salesforce was the largest technology component of the index at its accession 19 Across 2020 and 2021 Salesforce saw some notable leadership changes in February 2020 co chief executive officer Keith Block stepped down from his position in the company 20 Marc Benioff remained as chairman and chief executive officer 21 In February 2021 Amy Weaver previously the chief legal officer became CFO Former CFO Mark Hawkins announced that he would be retiring in October 22 23 In November 2021 Bret Taylor was named vice chair and co CEO of the company 24 In December 2020 it was announced that Salesforce would acquire Slack for 27 7 billion its largest acquisition to date 25 The acquisition closed in July 2021 26 Journalists covering the acquisition emphasized the price Salesforce paid for Slack which is a 54 premium compared to Slack s market value as too high of a premium for the company with views varying from the premium being too concerning for investors to Salesforce playing the long game 27 28 29 In August 2022 Salesforce reported second quarter earnings of 7 72 billion Upon the German software firm SAP reporting its earnings for the same quarter totaling 7 52 Billion a Acceleration Economy reported that Salesforce had surpassed SAP to become the world s largest enterprise software vendor This mirrored Benioff s remarks in Salesforce s earnings call where he stated he looked at this quarter very much as kind of a milestone 3 Salesforce announced a partnership with Meta Platforms in September 2022 The deal called that Meta s consumer application WhatsApp would integrate Salesforce s Customer 360 platform to allow consumers to communicate with companies directly 30 In November 2022 Salesforce announced it would terminate employees in its sales organization 31 Protocol reported that the company would likely eliminate some 2500 jobs 32 In November 2022 Salesforce announced its co CEO and vice chair Bret Taylor would be stepping down from his roles at the end of January 2023 with Benioff continuing to run the company and serve as board chair Within the week former Tableau CEO Mark Nelson and former Slack CEO Stewart Butterfield also announced their departures When asked about the departures Benioff remained defiant and stated people come and people go Salesforce s stock dropped to a 52 week low after Nelson s resignation 33 34 35 36 In January 2023 the company announced a Layoff of about 10 or approximately 8 000 positions According to Benioff the company hired too aggressively during the COVID 19 pandemic and the increase in working from home The company will also reduce office space as part of the restructuring plan 37 The same month brought an announcement from activist investor Elliott Management that it would acquire a big stake in the company 38 Services EditSalesforce s products include several customer relationship management CRM technologies including Sales Cloud 39 Service Cloud 40 Marketing Cloud 41 and Commerce Cloud and Platform 41 Additional technologies include Slack MuleSoft Tableau Analytics and Trailhead Main services Edit Salesforce s main technologies are tools for customer management Other products enable customers to create apps integrate data from other systems visualize data and offer training courses 42 Salesforce Platform Edit Salesforce Platform 43 formerly known as Force com is a platform as a service PaaS that allows developers to create add on applications that integrate into the main Salesforce com application 44 failed verification These third party applications are hosted on Salesforce com s infrastructure 45 Force com applications are built using declarative tools backed by Lightning further explanation needed and Apex a proprietary Java like programming language for Force com 46 as well as Visualforce a framework 47 including an XML 48 syntax typically used to generate HTML The Force com platform typically receives three complete releases a year 49 As the platform is provided as a service to its developers every single development instance also receives all these updates In 2015 a new framework for building user interfaces Lightning Components was introduced in beta 50 Lightning components are built using the open source Aura Framework 51 but with support for Apex as the server side language instead of Aura s JavaScript dependency This has been described as an alternative to not necessarily a replacement for Visualforce pages 52 As of 2014 the Force com platform has 1 5 million registered developers 53 Lightning Base Components is the component library built on top of Lightning Web Components 54 AppExchange Edit Launched in 2005 the Salesforce AppExchange is an online application marketplace that connects customers with third party applications and consulting services 55 56 As of 2021 the exchange has over 5 000 apps listed 57 58 Trailhead Edit Launched in 2014 Trailhead is a free online learning platform with courses focused on Salesforce technologies 59 60 15 Salesforce Edit In August 2021 during the COVID 19 pandemic Salesforce launched a streaming service titled Salesforce b The service features original content produced by the company involving its clients ranging from days in the life of smaller business owners to interviews with large companies CEOs Since 2022 Salesforce has also streamed its annual Dreamforce conference on Salesforce 61 62 Discontinued Edit Desk com Logo Desk com Edit Desk com is a SaaS help desk and customer support product that was acquired by Salesforce for 50 million in 2011 63 The product focused on connecting small businesses to their customers 63 64 In March 2018 Salesforce announced that Desk com would be consolidated with other services into Service Cloud Essentials 65 Do com Edit Do com was a cloud based task management system for small groups and businesses introduced in 2011 and discontinued in 2014 66 67 68 Operations Edit A discussion panel at Salesforce s Customer Company Tour event that focused on customer relationship management Salesforce is headquartered in San Francisco in the Salesforce Tower 69 Salesforce has international offices in Hong Kong Israel and Sydney 70 Salesforce Tower in New York City Standard amp Poor s added Salesforce to the S amp P 500 Index in September 2008 71 Culture Edit According to Marc Benioff Salesforce corporate culture is based on the concept of Ohana 72 In 2021 Cynthia Perry a design research senior manager resigned over discrimination in the workplace and posted her resignation letter on LinkedIn 73 74 On September 10 2021 Benioff tweeted that the company is prepared to help any employee who wishes to move out of the state of Texas following the abortion in Texas legislation announced on September 1 2021 75 Finances Edit For the fiscal year 2019 Salesforce reported revenue of US 13 28 billion an increase of 26 year over year and 26 in constant currency The CRM giant reported subscription and support revenues of US 12 41 billion an increase of 27 year over year Salesforce ranked 240 on the 2019 Fortune 500 list of the largest United States companies by revenue 76 77 Year 78 RevenueUS millions Net incomeUS millions Total AssetsUS millions Price per ShareUS Employees2005 176 7 280 5 19 7672006 310 28 435 8 62 1 3042007 497 0 665 11 69 2 0702008 749 18 1 090 13 43 2 6062009 1 077 43 1 480 11 37 3 5662010 1 306 81 2 460 24 21 3 9692011 1 657 64 3 091 32 93 5 3062012 2 267 12 4 164 35 73 7 7852013 3 050 270 5 529 45 94 9 8002014 4 071 232 9 153 48 67 13 3002015 5 374 263 10 665 55 83 16 0002016 6 667 47 12 763 52 84 19 0002017 8 392 180 17 585 69 109 25 0002018 10 480 127 21 010 102 161 29 0002019 13 282 1 110 30 737 130 186 35 0002020 17 098 126 55 126 115 284 49 0002021 21 252 4 072 66 301 201 311 56 6062022 26 492 1 444 95 209 126 256 73 541IT infrastructure Edit Salesforce migrated to Dell servers with Advanced Micro Devices processors running Linux from Sun Fire E25K servers with SPARC processors running Solaris in 2008 79 In 2012 Salesforce announced plans to build a data center in the UK to handle European citizens personal data 80 The center opened in 2014 81 In 2013 Salesforce and Oracle announced a nine year partnership focusing on applications platforms and infrastructure 82 In 2016 Salesforce announced that it will use Amazon Web Services hosting for countries with restrictive data residency requirements and where no Salesforce data centers are operating 83 Acquisitions EditSalesforce has acquired many companies throughout its history 2006 2015 Edit In 2006 Salesforce acquired Sendia a mobile web service firm for 15 million 84 and Kieden an online advertising company 85 In 2007 Koral a content management service was acquired 86 In 2008 Salesforce acquired Instranet for 31 5 million 87 In 2010 Salesforce acquired multiple companies including Jigsaw a cloud based data service provider for 142 million 88 Heroku a Ruby application platform as a service for 212 million 89 and Activa Live Chat a live chat software provider 90 In 2011 Salesforce acquired Dimdim a web conferencing platform for 31 million 91 Radian6 a social media tracking company for 340 million 92 and Rypple a performance management software company 93 Rypple became known as Work com in 2012 94 In 2012 Salesforce acquired Buddy Media a social media marketer for 689 million 95 and GoInstant a browser collaboration startup for 70 million 96 In 2013 Salesforce acquired ExactTarget an email marketer for 2 5 billion 97 In 2014 Salesforce acquired RelateIQ a data company for 390 million 98 In 2015 Salesforce acquired multiple companies for undisclosed sums including Toopher a mobile authentication company 99 Tempo an AI calendar app 100 and MinHash an AI platform 101 The company also acquired SteelBrick a software company for 360 million 102 2016 present Edit In 2016 Salesforce spent over 5 billion in acquisitions 103 Companies acquired included Demandware a cloud based provider of e commerce services for 2 8 billion 104 and Quip a word processing app for 750 million 105 In 2017 the company acquired Sequence a user experience design agency for an undisclosed amount 106 In 2018 Salesforce acquired several companies including MuleSoft a cloud service company for 6 5 billion 107 108 as well as Rebel an email services provider 109 and Datorama an AI marketing platform for undisclosed amounts 110 From 2019 to 2021 saw Salesforce make two of its largest acquisitions with Salesforce completing its acquisition Tableau a data visualization and analytics software company for 15 7 billion 111 in 2019 and Slack Technologies the developers of its namesake office messaging platform for 27 7 billion in 2021 112 Salesforce also made smaller acquisitions throughout 2019 2020 and 2021 which included ClickSoftware for 1 35 billion 113 consulting firm Acumen Solutions for 570 million 114 CRM firm Vlocity for 1 33 billion 20 privacy compliance startup Phennecs for 16 5 million 115 and robotic process automation firm Servicetrace for an undisclosed amount 116 Salesforce s most recent acquisition was Slack bot maker Troops ai announced in May 2022 and expected to close in 2023 117 Simplified timeline of Salesforce s biggest acquisitions 750M or greater Criticisms EditSubject to a phishing attack Edit In November 2007 a phishing attack compromised contact information on a number of Salesforce customers Some customers then received phishing emails that appeared to be invoices from Salesforce 118 119 Salesforce has stated that a phisher tricked someone into disclosing a password but this intrusion did not stem from a security flaw in the salesforce com application or database 118 Meatpistol presenters let go at Def Con Edit In 2017 at DEF CON two security engineers were let go after giving a presentation on an internal project called MEATPISTOL 120 The presenters were sent a message 30 minutes prior to the presentation telling them not to go on stage but the message wasn t seen until after they finished 120 121 The MEATPISTOL tool was anticipated to be released as open source at the time of the presentation but Salesforce didn t release the code to developers or the public during the conference 120 The terminated employees called on the company to open source the software after being let go 122 RAICES donation refusal Edit The not for profit organization Refugee and Immigrant Center for Education and Legal Services RAICES rejected a US 250 000 donation from Salesforce because the company has contracts with U S Customs and Border Protection 123 2018 taxes Edit In December 2019 the Institute on Taxation and Economic Policy found that Salesforce was one of 91 companies who paid an effective federal tax rate of 0 or less in 2018 as a result of the Tax Cuts and Jobs Act of 2017 Their findings were published in a report based on the 379 Fortune 500 companies that declared a profit in 2018 124 Lawsuit Edit In March 2019 Salesforce faced a lawsuit by 50 anonymous women claiming to be victims and survivors of sex trafficking abuse and rape The suit alleges that the company profited from and helped build technology that facilitated sex trafficking on Backpage com a now defunct website 125 In March 2021 a judge granted partial dismissal of the case dismissing charges of negligence and conspiracy but allowed the case to proceed regarding charges of sex trafficking 126 Disability discrimination lawsuit in Japan Edit In July 2021 Salesforce Japan faced a discrimination lawsuit from a former employee according to Japanese legal media 127 at a time when the firm has been publicly challenged about its commitment to equality The firm declined to comment on the suit to the media The ex employee who has Autism Spectrum Disorder and ADHD claimed she was discriminated against because of her disability and terminated in the firm s Japan web marketing team The suit alleged that the anonymous woman as an employee at Salesforce Japan from 2018 to 2020 faced hate speech microaggressions and rejection of reasonable accommodation from the manager She alleged that her attempts to resolve the problem were met with pressure from HR and job coach The lawsuit started on September 15 in Tokyo district court The 8th trial will open on November 14 2022 128 129 Salesforce Ventures EditIn 2009 Salesforce began investing in startups 130 These investments became Salesforce Ventures headed by John Somorjai 130 131 In September 2014 SFV set up Salesforce1 Fund aimed at start ups creating applications primarily for mobile phones 132 In December 2018 Salesforce Ventures announced the launch of the Japan Trailblazer Fund focused on Japanese startups 133 In August 2018 Salesforce Ventures reported investments totaling over 1 billion in 275 companies including CloudCraze e commerce 134 Figure Eight artificial intelligence 135 Forter online fraud prevention 136 and FinancialForce automation software 137 In 2019 SVF s five largest investments Domo data visualization software SurveyMonkey online survey software Twilio cloud communication Dropbox cloud storage and DocuSign secure e signature company accounted for nearly half of its portfolio 138 In 2021 Salesforce announced that its investments had resulted in 2 17 billion annual gain 139 See also EditSalesforce Tower Salesforce Tower Indianapolis Salesforce Marketing Cloud SalesforceIQ SlackNotes Edit In mid 2022 the Euro and the US dollar were at a 1 1 parity Stylized as salesforce References Edit salesforce com inc Annual Report for fiscal year ending January 31 2022 Form 10 K EDGAR U S Securities and Exchange Commission March 11 2022 Retrieved May 4 2022 a b March 19 2020 March 19 2020 The History of Salesforce Salesforce News Retrieved August 24 2022 a href Template Cite web html title Template Cite web cite web a CS1 maint numeric names authors list link a b Evans Bob August 29 2022 Salesforce Leapfrogs SAP as World s Largest Enterprise Apps Vendor Acceleration Economy Retrieved August 31 2022 Companies ranked by Market Cap CompaniesMarketCap com companiesmarketcap com Retrieved August 24 2022 Salesforce 2022 Fortune 500 Fortune Retrieved August 24 2022 a b Volkman Eric August 4 2020 Salesforce to Join Dow Jones Industrial Average Nasdaq Retrieved August 24 2022 a href Template Cite web html title Template Cite web cite web a CS1 maint url status link Kim Eugene CEO of 50 billion Salesforce shared his epic founding story to inspire a small business owner Business Insider Retrieved March 16 2022 a b c O Connell Brian History of Salesforce Timeline and Facts TheStreet Retrieved March 16 2022 The Launch of Salesforce com and the End of Software PRovoke Media Retrieved August 24 2022 Cowley Stacy September 8 2005 Year of rapid growth precedes Salesforce com user show Computerworld Retrieved March 16 2022 Compton Jason June 23 2004 Salesforce com IPO Raises 110 million Destination CRM com Retrieved November 1 2015 Reuters June 23 2004 Salesforce com Top I P O of the Year The New York Times ISSN 0362 4331 Retrieved March 16 2022 a href Template Cite news html title Template Cite news cite news a last has generic name help Farber Dan Salesforce com preps new release and IdeaExchange ZDNet Retrieved March 16 2022 Salesforce com Launches The Service Cloud A Customer Service SaaS Application TechCrunch Retrieved March 16 2022 a b Zaveri Paayal 4 people share how they used Salesforce s free online learning tool Trailhead to break into the tech industry and land great jobs Business Insider Retrieved March 16 2022 Hinchcliffe Dion Dreamforce 2014 Converging on cloud apps mobile analytics and community ZDNet Retrieved March 16 2022 Salesforce forms research group launches Einstein A I platform that works with Sales Cloud Marketing Cloud VentureBeat September 18 2016 Retrieved March 16 2022 Salesforce Einstein celebrates its first birthday with several new features TechCrunch September 19 2017 Retrieved March 16 2022 Monica Paul R La August 31 2020 Apple is no longer king of the Dow Meet tech s new leader CNN Business CNN Retrieved August 24 2022 a b Salesforce grabs Vlocity for 1 33B a startup with 1B valuation TechCrunch February 26 2020 Retrieved March 16 2022 Staff Reports February 25 2020 Salesforce leader steps down as software company reports 2020 revenue WISH TV Indianapolis News Indiana Weather Indiana Traffic Retrieved February 28 2020 Trentmann Nina February 1 2021 Salesforce CFO Hands Reins to Successor After More Than Six Years at Helm The Wall Street Journal ISSN 0099 9660 Retrieved February 6 2021 Ovide Shira July 1 2014 Salesforce com Names Autodesk Executive as Financial Chief The Wall Street Journal ISSN 0099 9660 Retrieved February 6 2021 Wells Aaron Tilley and Georgia December 18 2021 At Twitter and Salesforce Bret Taylor Steps Into the Limelight The Wall Street Journal ISSN 0099 9660 Retrieved March 16 2022 Salesforce is acquiring workplace chat app Slack for 27 7 billion The verge com December 2020 Retrieved December 1 2020 Lawler Richard July 21 2021 Now Salesforce officially owns Slack The Verge Retrieved July 22 2021 Cohan Peter At 26x Forward Sales Salesforce Overpays For Slack Forbes Retrieved August 23 2022 Salesforce Pays Premium for Slack Long Game in Play No Jitter www nojitter com Retrieved August 23 2022 Finance Focus February 8 2021 Salesforce s Acquisition of Slack Focus Finance Retrieved August 23 2022 Meta announces WhatsApp Salesforce integration to let businesses chat with customers Seeking Alpha seekingalpha com Retrieved September 20 2022 Ford Brody November 8 2022 Salesforce Cuts Hundreds of Sales Workers on Accountability Bloomberg Retrieved November 8 2022 Williams Joe November 8 2022 Salesforce plans for major layoffs Protocol Retrieved November 8 2022 Duffy Clare November 30 2022 Salesforce Co CEO Bret Taylor steps down leaving Marc Benioff alone at the top CNN Salesforce CEOs exit with a third departure in a week The Stack December 6 2022 Retrieved December 9 2022 Stankiewicz Kevin People come and people go says a defiant Benioff And we re sticking with the Salesforce CEO despite the smoke CNBC Retrieved December 9 2022 Salesforce crashes to 52 week low as Slack boss Butterfield departs NYSE CRM Seeking Alpha seekingalpha com Retrieved December 9 2022 Simonetti Isabella Huang Kalley January 4 2023 Salesforce to Lay Off 10 Percent of Staff and Cut Office Space The New York Times Retrieved January 4 2023 Cooper Lauren Thomas and Laura WSJ News Exclusive Elliott Management Takes Big Stake in Salesforce WSJ Retrieved January 23 2023 Lager Marshall February 10 2009 Salesforce com Expands the Cloud to Sales CRM Magazine Destinationcrm com Retrieved February 1 2012 Salesforce com Launches The Service Cloud A Customer Service SaaS Application TechCrunch January 14 2009 Archived from the original on March 12 2011 Retrieved February 1 2012 a b Gagliordi Natalie Salesforce intros new Marketing Commerce cloud features as part of Digital 360 update ZDNet Retrieved March 16 2022 99999 Himanshu September 8 2009 Everything You Need To Know About Salesforce s Service Cloud 2 businessnewsdaily com TechCrunch Retrieved February 23 2022 a href Template Cite web html title Template Cite web cite web a CS1 maint numeric names authors list link Force com Salesforce com Retrieved February 2 2022 Knorr Eric Gruman Galen April 7 2008 What Cloud Computing Really Means The New York Times IDG Retrieved January 23 2015 Salesforce com Unveils Force com Cloud Computing Architecture Eweek com Archived from the original on September 9 2012 What is Apex Apex Developer Guide Salesforce Developers Retrieved November 7 2017 What is Visualforce Visualforce Developer Guide Salesforce Developers Retrieved November 7 2017 Compiling Visualforce Successfully Salesforce com App Distribution developer force com developer salesforce com Retrieved November 7 2017 Salesforce Spring15 Release Notes Salesforce com Retrieved January 26 2015 Lightning Developer Guide Open Source Aura Framework Salesforce com Retrieved January 26 2015 Lightning FAQ Visualforce and Lightning Salesforce com Retrieved January 26 2015 The History of Salesforce Salesforce March 19 2020 Archived from the original on December 21 2021 DF19 Developer Keynote Highlights Salesforce Developers Blog November 20 2019 Retrieved December 5 2019 Salesforce AppExchange Revolutionized Software Distribution When It Launched Ten Years Ago Today TechCrunch January 14 2016 Retrieved March 16 2022 Adams R Dallon July 14 2021 Salesforce launches Trusted Reviews and Chat to enhance AppExchange TechRepublic Retrieved March 16 2022 Zaghop relaunches with Salesforce focus after Bridge Connector shutters operations www bizjournals com Retrieved March 16 2022 Finley Klint Salesforce Gives Every Company Its Very Own App Store Wired ISSN 1059 1028 Retrieved March 16 2022 Chan Rosalie Salesforce will sell its employee training tools to other companies so they can be more like Salesforce Business Insider Retrieved March 16 2022 Salesforce Extends myTrailhead Online Learning Platform Globally PCMAG Retrieved March 16 2022 August 10 2021 Announcing Salesforce a New Streaming Service for Live Experiences and Original Content Series Salesforce News Retrieved October 6 2022 a href Template Cite web html title Template Cite web cite web a CS1 maint numeric names authors list link Interviews 0 Brent Leary In Business September 20 2022 Colin Fleming of Salesforce says Salesforce Will Make Dreamforce a Transformational Experience Compared to Previous Years Small Business Trends Retrieved October 6 2022 a href Template Cite web html title Template Cite web cite web a first has generic name help a b Salesforce Buys Customer Service SaaS Assistly For 50M To Reach Small Businesses Techcrunch September 21 2011 Retrieved September 21 2011 Salesforce sweetens the deal for growing SMBs with new Desk com edition PC World Retrieved January 7 2015 Dignan Larry Salesforce bulks up Essentials SMB efforts with Service Cloud Essentials to sunset IQ CRM Desk com ZDNet Retrieved March 16 2022 Salesforce debuts Do com a smart social productivity app for small teams VentureBeat News Protalinski Emil October 25 2013 Salesforce to Shut Down Social Productivity App Do com on January 31 The Next Web Salesforce to shut down Do com task management service Archived January 16 2015 at the Wayback Machine CiteWorld Robinson Melia Salesforce moved into a new 1 billion skyscraper in San Francisco and the offices are unlike anything we ve seen Business Insider Retrieved March 16 2022 Kathryn Vasel May 10 2021 Here s what Salesforce has learned as it reopens offices CNN Retrieved March 16 2022 Martin Eric September 9 2008 Salesforce com Fastenal to Replace Fannie Freddie in S amp P 500 Bloomberg Schwantes Marcel May 13 2019 What Salesforce Does for Its Employees That Makes Other Companies Jealous Inc com Retrieved March 16 2022 Murphy Mark February 10 2021 A Fast Way To Test If Your Company Has Problems With Discrimination In The Workplace forbes com Archived from the original on May 24 2021 Ex Salesforce manager alleges microaggressions and inequity TechCrunch February 9 2021 Retrieved March 16 2022 De Chant Tim September 13 2021 Texas abortion ban prompts Salesforce to help employees families exit state Ars Technica Salesforce Announces Record Fourth Quarter and Full Year Fiscal 2019 Results CRM www salesforce com Retrieved March 17 2020 Salesforce ranked 240 on the 2019 Fortune 500 list of the largest United States companies by revenue Reaching New Heights on the Fortune 500 List CRM www salesforce com May 16 2019 Retrieved March 17 2020 Salesforce Inc Financial Statements 2005 2020 CRM www macrotrends net Retrieved December 29 2020 Salesforce com pulls plug on Sun s flagship Unix servers The Register Meyer David May 2 2013 Salesforce finally solidifies European data center plans Gigaom com Osborne Charlie Salesforce opens first European data centre in the UK ZDNet Retrieved March 16 2022 Why Oracle And Salesforce Once Bitter Rivals Are Now On Cloud Nine TechCrunch June 29 2013 Retrieved March 16 2022 Salesforce Inks Huge Deal With This Cloud Provider Fortune Retrieved March 16 2022 Vara Vauhini April 11 2006 Salesforce com to Buy Sendia The Wall Street Journal ISSN 0099 9660 Retrieved March 16 2022 Reporter a Wall Street Journal Staff August 22 2006 Salesforce com Acquires Kieden The Wall Street Journal ISSN 0099 9660 Retrieved March 16 2022 Farber Dan Salesforce com snags Koral s Web 2 0 content management service ZDNet Retrieved March 16 2022 Elahi Amina These are all the Chicago companies Salesforce has acquired chicagotribune com Retrieved March 16 2022 Salesforce com acquires Jigsaw for 142 million ZDNet April 21 2010 Archived from the original on January 6 2012 Retrieved February 1 2012 Salesforce com Buys Heroku For 212 million In Cash TechCrunch December 8 2010 Salesforce Buys Enterprise Chat Startup Activa Live TechCrunch September 24 2010 Retrieved February 1 2012 Salesforce Buys Web Conferencing Platform DimDim For 31 Million In Cash TechCrunch January 6 2011 Retrieved March 16 2022 Salesforce com Buys Manymoon All Things Digital Retrieved January 20 2011 Salesforce Buys Social Performance Platform Rypple Will Launch Human Capital Management Unit Successforce TechCrunch December 15 2011 Retrieved March 16 2022 Salesforce Debuts Rypple Powered Work com To Help Companies Manage Talent Partners With Facebook TechCrunch Retrieved March 16 2022 Salesforce Lines Up Against Oracle On Social Push Buys Buddy Media For 689M TechCrunch June 4 2012 Retrieved June 27 2013 Salesforce com Reported To Buy GoInstant For 70 Million TechCrunch July 9 2012 Retrieved June 27 2013 With ExactTarget Acquisition Salesforce com Has Spent Close To 3 5 Billion To Get Into The Chief Marketing Officer s Suite TechCrunch Retrieved March 16 2022 Salesforce Buys Big Data Startup RelateIQ For Up To 390M TechCrunch July 10 2014 Mobile Authentication Startup Toopher Acquired By Salesforce TechCrunch April 1 2015 Salesforce Acquires Smart Calendar Startup Tempo App Will Shut Down On June 30 TechCrunch May 29 2015 Salesforce Has Acquired MinHash Creators Of The AILA Virtual Marketing Assistant TechCrunch December 14 2015 Salesforce buys quote to cash company SteelBrick for 360 million VentureBeat December 23 2015 Retrieved March 16 2022 Kim Eugene Salesforce just bought a startup called Twin Prime adding to its 5 billion buying binge Business Insider Retrieved March 16 2022 Salesforce buys Demandware for 2 8B taking a big step into e commerce TechCrunch June 2016 Retrieved March 16 2022 Salesforce buys word processing app Quip for 750M TechCrunch August 1 2016 Salesforce acquires Sequence to build out its UX design services TechCrunch Retrieved February 1 2017 Salesforce is buying MuleSoft Business Insider March 20 2018 Retrieved March 20 2018 Salesforce buys MuleSoft in a deal worth 6 5 billion Fortune Retrieved March 20 2018 Salesforce acquires Rebel maker of interactive email services to expand its Marketing Cloud TechCrunch October 5 2018 Retrieved March 16 2022 Salesforce agrees to acquire Datorama Reuters July 16 2018 Retrieved March 16 2022 Salesforce closes 15 7B Tableau deal TechCrunch August 2019 Retrieved March 16 2022 Salesforce completes 27 7B Slack acquisition VentureBeat July 21 2021 Retrieved March 16 2022 Salesforce is acquiring ClickSoftware for 1 35B techcrunch com August 8 2019 Lin Belle A senior Salesforce exec explains how its under the radar purchase of Acumen Solutions will help it win more government IT deals under the Biden administration Business Insider Retrieved March 16 2022 MarketScreener Salesforce Inc acquired Phennecs for 16 4 million MarketScreener www marketscreener com Retrieved August 23 2022 Salesforce steps into RPA buying Servicetrace and teaming it with MuleSoft TechCrunch August 2 2021 Retrieved March 16 2022 Trueman Charlotte May 11 2022 Salesforce acquires Slack bot maker Troops ai Computerworld Retrieved May 12 2022 a b Berlind David Phishing based breach of salesforce com customer data is more evidence of industry s need to act on spam Now ZDNet Retrieved March 16 2022 McMillan Robert November 6 2007 Salesforce com falls for phishing scam warns customers Computerworld Retrieved March 16 2022 a b c Salesforce sacks two top security engineers for their DEF CON talk Theregister co uk Retrieved October 9 2018 Whittaker Zack August 9 2017 Salesforce fires red team staffers who gave Defcon talk Zdnet com Retrieved August 9 2017 Security researchers fired after giving talk to hackers News sky com Retrieved October 9 2018 Aid group Raices rejects 250 000 from Salesforce over border agency contract the Guardian July 19 2018 Retrieved March 16 2022 Pound Jesse December 16 2019 These 91 companies paid no federal taxes in 2018 CNBC Retrieved February 11 2020 Natasha Bach March 27 2019 on Backpage com Fortune Retrieved March 31 2019 Banks Gabrielle March 24 2021 Judge says tech giant Salesforce should stand trial for helping Backpage attract pimps and promote sex trafficking Houston Chronicle Retrieved March 16 2022 発達障害の女性 大手IT セールスフォースを提訴 合理的配慮を受けられず 雇い止めされた 弁護士ドットコム 2021年7月20日 原告からのご報告 Report from Plaintiff genkoku2021 in Japanese Retrieved August 7 2022 発達障害当事者が障害者採用で入社したにも関わらず 合理的配慮の提供を受けられず 休職を余儀なくされた上 雇止めにされた事例で 訴訟を提起いたしました セールスフォース ドットコム事件 自由法曹団東京支部ニュース2021年8月号 a b Peterson Becky August 18 2018 Inside Salesforce Ventures the investment arm behind a 1 billion software ecosystem fueling growth BusinessInsider com Business Insider Retrieved February 4 2019 De La Merced Michael J Salesforce com to Set Up a Venture Capital Fund The New York Times Retrieved September 10 2014 Salesforce com Launches 100 Million Salesforce1 Fund TechCrunch Retrieved March 16 2022 Salesforce doubles down on Japan with dedicated 100M fund TechCrunch December 6 2018 Retrieved March 16 2022 Pletz John January 5 2017 Salesforce software maker CloudCraze lands 20 million Crain s Chicago Business Crain Communications Retrieved February 3 2019 Salesforce s venture capital arm also invested in the deal Appen acquires Figure Eight for up to 300M bringing two data annotation companies together TechCrunch March 10 2019 Retrieved March 16 2022 Forter raises 300M on a 3B valuation to combat e commerce fraud TechCrunch May 25 2021 Retrieved March 16 2022 Darrow Barb June 20 2017 This Salesforce Ally Is Gearing Up to Take on Microsoft and Oracle Fortune Time Inc Retrieved February 3 2019 Peterson Becky November 14 2018 Salesforce owns 1 2 billion worth of other companies here are its 5 biggest investments in public companies BusinessInsider com Business Insider Retrieved February 4 2019 the company s five largest public investments account for 505 million Levy Ari March 6 2021 How Salesforce became Silicon Valley s best late stage tech investor CNBC Retrieved March 16 2022 External links Edit Wikimedia Commons has media related to Salesforce com Business data for Salesforce Inc GoogleSEC filingsYahoo Retrieved from https en wikipedia org w index php title Salesforce amp oldid 1135303226, wikipedia, wiki, book, books, library,

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