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Wikipedia

Morrisons

Wm Morrison Supermarkets Limited, trading as Morrisons, is the fifth largest supermarket chain in the United Kingdom. As of 2021, the company had 497 supermarkets across England, Wales and Scotland,[3] and one in Gibraltar.[4][5] The company is headquartered in Bradford, England.[6]

Wm Morrison Supermarkets Limited
Logo used since 2016
Morrisons
Company typePrivate
IndustryRetail
Founded1899; 125 years ago (1899)
FounderWilliam Morrison
HeadquartersBradford, England
Key people
Rami Baitiéh (CEO)
Products
  • Books
  • Clothing
  • Florist
  • Food and drink
  • Homeware
  • Magazines
  • Petrol
  • Tobacco
Brands
Revenue £18,479 million (2022)[1]
£251 million (2022)[1]
£25 million (2022)[1]
OwnerClayton, Dubilier & Rice
Number of employees
110,000 (2021)[2]
Websitemorrisons.com
A Morrisons filling station in Wetherby, West Yorkshire, England

Founded in 1899 by William Morrison, hence the abbreviation Wm Morrison, it began as an egg and butter stall in Rawson Market, Bradford, England. Until 2004, Morrisons store locations were focused primarily in the North of England but, with the takeover of Safeway in that year, the company's presence increased significantly in the South of England, Wales and Scotland. As of February 2021, Morrisons employed 110,000 employees and served around 11 million customers each week.[2]

The company was listed on the London Stock Exchange until it was acquired by private equity firm Clayton, Dubilier & Rice (CD&R) in October 2021. Many changes were made after the takeover, and the company was struggling financially.

Morrisons is the fifth largest supermarket in the United Kingdom by market share (8.8%),[7] having recently been overtaken for fourth place by Aldi in September 2022.[8]

History edit

 
Morrisons, Lakeside, Ashby, North Lincolnshire

Founding edit

The company was founded in 1899 by William Morrison, who started the business as an egg and butter merchant in Rawson Market, Bradford, England, operating under the name of Wm Morrison Limited.[9]

His son Ken Morrison took over the company in 1952, aged 21. In 1958, Morrisons opened a small shop in the city centre.[9] It was the first self-service store in Bradford, the first store to have prices on its products, and it had three checkouts. The company opened its first supermarket, "Victoria", in the Girlington district of Bradford in 1961.[9]

In 1967, Morrisons became a public limited company listed on the London Stock Exchange.[9]

Safeway edit

 
Morrisons expansion into Scotland following acquisition of Safeway led to the first Scottish store opening in Kilmarnock in 2004

In March 2004, Morrisons acquired Safeway, a British supermarket chain which owned 479 stores, giving Morrisons a larger presence in southern England.[10] The company was purchased for £3.3 billion, comprising 1 new Morrisons share (enabling Safeway shareholders to have a 50% stake in the enlarged group and reducing the Morrison family's shareholding to 18%), plus 60 pence in cash (paid for by the divestment of 52 overlapping stores) for each Safeway share held. The acquisition quickly ran into difficulties caused in part by Safeway UK's outgoing management changing the chain's accounting systems six weeks before the transaction was completed.[11] This caused a series of profit warnings being issued by Morrisons, poor financial results[12] and a reversion to manual systems.[13]

The programme of store conversions from Safeway to Morrisons was the largest of its kind in British retail history, focusing initially on the retained stores which were freehold, over 25,000 sq ft (2,300 m2) with separate car parks. Within a few weeks, Safeway carrier bags were replaced by those of Morrisons, and Morrisons own-brand products began to appear in Safeway stores.[14]

Originally 52 shops were to be compulsorily divested after the takeover. Two closed for other reasons, John Lewis Partnership purchased 19 to be part of its Waitrose chain,[15] J Sainsbury plc purchased a further 14,[16] and Tesco bought 10 in October 2004.[17] At the time Morrisons chose not to move into the convenience store sector, although it later did so with its M Local stores. In accordance with this policy decision, 114 smaller 'Safeway Compact' stores were sold to rival supermarket chain Somerfield in 2004 in a two-part deal worth £260.2 million.[18]

In Northern Ireland Morrisons sold the Safeway stores, and a store in Bangor that opened after the Morrisons takeover, to Asda.[19]

Waitrose purchased five stores in 2005,[20] followed by six more on 18 July 2006, including the former Safeway store in Hexham, Northumberland, which became England's most northerly Waitrose branch.[21]

In May 2005, Morrisons announced the closure of Safeway and BP joint venture convenience store/petrol station. Under the deal, the premises had been split 50/50 between the two companies.[22]

Morrisons also sold Safeway's Channel Islands stores, in Guernsey and Jersey, to CI Traders where the stores continued to trade as Safeway, although the products they sold carried the brand names of chains such as Iceland.[23] In 2011, Sandpiper CI/CI Traders sold the Channel Island Safeway stores to Waitrose, and the Safeway brand disappeared from the Channel Islands.[24] On the Isle of Man, the Douglas store was sold to Shoprite and the Ramsey store was sold to The Co-operative Food.[25] The Gibraltar store was originally offered for sale, but was ultimately converted. In November 2006, plans were submitted for the extension and redevelopment of the store to introduce the full Morrisons format.[26]

 
Former Safeway store in Consett, County Durham. Since replaced with a new-build store in November 2012

In September 2005, the company announced the closure of former Safeway depots in Kent, Bristol and Warrington with the loss of 2,500 jobs.[27] The Kent depot was later sold to upmarket rival Waitrose, and the Warrington one to frozen food rival Iceland. Part of the Bristol depot was sold to Gist.[28] The store conversion process was completed on 24 November 2005 when the final Safeway fascia disappeared from the UK.[29]

Morrison family step down edit

Following the acquisition of Safeway, Morrisons encountered a number of difficulties. The company had issued five profits warnings since the acquisition, and it was felt that the original Morrisons northern format did not work as well in some of the former Safeway stores in the south. To reinvigorate its new national image, Morrisons appointed Dutchman Marc Bolland, the chief operating officer of Heineken, as its new Chief Executive.[30]

On 13 March 2008, Sir Ken Morrison retired as chairman after 55 years at the company, and was made Honorary President.[31]

Expansion and partnerships edit

When the Co-operative Group completed its takeover of the Somerfield supermarket chain in March 2009, it was required to sell a number of stores by the Competition Commission. Morrisons purchased 35 stores from the combined group, mostly trading under the Somerfield name.[32] These new stores were the first of more than 100 identified by Morrisons for expansion into smaller supermarkets, with the aim of having a store within 15 minutes of every UK home.[33]

 
Morrisons supermarket, High Street, Saltney, Flintshire
 
Produce department, Morrisons, Wetherby, West Yorkshire.

Marc Bolland departed to become the CEO of Marks & Spencer in December 2009, and Dalton Philips was appointed as his replacement in January 2010.[34]

In 2010, Morrisons signed a deal with budget retailer Peacocks, the first concession store opened as part of a refurbishment at the retailer's store in Idle, Bradford.[35] The Peacocks section was rolled out into other stores before launching its own children's-wear brand 'Nutmeg' into 85 stores on 21 March 2013.[36]

The first Morrisons M local store opened in Ilkley, Yorkshire, in 2011. All M Local stores were later rebranded as the short-lived "My Local" chain in 2015.[37]

In December 2012, a television advertising campaign which showed a dog being given pieces of Christmas pudding was criticised by the British Veterinary Association and the Kennel Club, as raisins in Christmas pudding can be harmful to dogs. Morrisons said that a veterinarian had said that there would be minimal, if any, risk.[38]

In May 2013, Morrisons formed a partnership with Ocado to use its technology systems and distribution infrastructure to help launch its own online service.[39]

Restructuring edit

Richard Pennycook, who had joined Morrisons in October 2005,[40] was replaced as Chief Financial Officer at Morrisons in June 2013 by Trevor Strain, previously Finance Director Corporate.[41]

In February 2014, it emerged that younger members of the founding Morrison family, who own 10% of the company and who are thought to include two of Honorary President Sir Ken Morrison's children, William Morrison Junior and Andrea Shelley, along with Sir Ken Morrison's niece and her husband, Susan and Nigel Pritchard, had approached a number of private equity firms about taking the company private. They were said to be extremely unhappy about the company's disastrous financial performance, and Dalton Philips's corporate strategy.[42]

Following a new three-year corporate strategy revealed in March 2014 aimed at recovering sales and market share, at Morrisons Annual General Meeting in June 2014 Morrisons former chairman Sir Ken Morrison criticised Dalton Philips and his new board of directors for destroying the company he inherited from his father.[43] Sir Ken Morrison's views were backed up by his nephew Chris Blundell, who controls most of the remaining family stake in the supermarket, who also told the board it needed rescuing, and welcomed the decision by chairman Sir Ian Gibson to leave the business in June 2015, after months of pressure.[44]

In June 2014, Morrisons announced that plans had been put in place to cut 2,600 jobs as a result of changes to its management structure.[45] Morrisons stated that it had trialled the new structure and believed that better performance was achieved via these methods. These cuts would primarily affect department manager and supervisory positions. Morrisons would create 1,000 jobs in Morrisons M local convenience stores and 3,000 in new supermarkets. Following this, Morrisons sold its distribution centre in Kent to a real estate investment company for £97.8 million. The depot in Kemsley was to be immediately leased back to the supermarket chain on a 25-year agreement, for a rent of £5.4 million per annum.[46]

Following a 3.1% drop in like-for-like sales in the Christmas 2014 trading period, Sir Ian Gibson stood down six months early and was replaced by former Tesco chief financial officer Andrew Higginson at the end of January 2015. On 25 February 2015, Morrisons named former Tesco director David Potts as its new chief executive.[47] Dalton Philips[48] and five other executives also left the company in March 2015.[49]

Morrisons also announced the closure of ten small loss-making stores (eight former Netto UK stores and two former Somerfield stores, bought under Philips's leadership) in Cramlington, Accrington, Ravensthorpe, Bransholme (Hull), Telford, West Bromwich, Wallasey (Seacombe), Newton le Willows, Rugby and Crawley.[50] In addition, six unprofitable convenience stores would close, and the roll-out of the convenience store chain would be slowed, as a batch of 40 sites would no longer be bought.[51]

 
Morrisons' headquarters in Bradford, West Yorkshire

In June 2015, Morrisons cut the price of 200 'everyday items' by up to 33%[52] The store chain's like-for-like sales had fallen by 2.9% in the first three months of 2015, after falling 2.6% in the last three months of 2014. The company responded by deciding to 'simplify' its head office in Bradford at the cost of 720 jobs.[53]

In September 2015, Morrisons announced the sale of its 140 M Local stores to Mike Greene and Greybull Capital, to be re-branded My Local, for £25 million[54] and that it planned to close 11 supermarkets, with a reported 900 jobs lost.[55] In January 2016 Morrisons bosses announced that a further 7 stores would be closing to help optimise their existing assets and address areas of underperformance.[56]

Following a well-publicised crash in UK milk prices in November 2015, Morrisons launched a variety milk labelled 'For Farmers', with a large Union Jack on the label, promising an extra 23p per 4-pint bottle to be given to farmers – 10p per litre. Following complaints, Morrisons explained that the extra money was paid to the supplier of the milk, Arla Foods, to be divided among several countries, with a fifth of the 23p going to UK farmers.[57] Morrisons later changed the scheme in 2017 such that the total additional payment went directly to a selected group of 300 British farmers. A smaller group of 50 farmers were tasked with supplying the range, with additional welfare standards applied to the production of the milk.[58][59]

From March 2020, the company aimed to cut down 3,000 management roles, and created 7,000 shop-floor jobs as part of its restructuring plan.[60]

In December 2020, Morrisons was criticised for retaining Paula Vennells on its board, despite her role as CEO of the Post Office during the subpostmasters' scandal and criticism of her leadership there as "both cruel and incompetent" by a Conservative peer and various MPs.[61][62] Vennells left her role as a non-executive director on 26 April 2021.[63]

On 16 August 2021, a worker led a protest against the company for raising deformed birds at four of its intensive farms. The Independent reported that campaigners from Open Cages, Animal Equality UK and The Humane League UK were urging Morrisons to sign the Better Chicken Commitment (BCC), banning the use of fast-growing breeds susceptible to lameness and heart attacks, and giving birds natural light and more space. The company responded that they cared about animal welfare, required suppliers to maintain standards, and had asked for a full investigation.[64]

CD&R takeover edit

In June 2021, Morrisons rejected a £5.5 billion takeover bid from private equity firm Clayton, Dubilier & Rice (CD&R) believing it "significantly undervalued" the company.[65]

In July 2021 a bid to take over Morrisons, led by US private equity firm, Fortress Investment Group and backed by the Canada Pension Plan and Koch Industries, valuing the company at £6.3 billion ($8.7 billion), was made. This bid was provisionally accepted by the board, subject to shareholder approval on 3 July 2021.[66][67] Following the Fortress bid, Apollo Global were considering a bid, leading to speculation of a bidding war,[68][69] but Apollo Global withdrew and supported the Fortress bid.[70] On 6 August 2021, the Fortress-led consortium increased its offer to £6.7 billion ($9.29 billion) after Silchester International Investors, Morrisons largest shareholder, said the previous offer was too low.[71] The Morrisons board once again recommended the deal to shareholders.[72] However, on 19 August 2021 an improved offer of £7 billion from CD&R was recommended by the board of Morrisons to shareholders; the board dropped its recommendation for Fortress's offer.[73]

In October 2021 the £7 billion CD&R bid was accepted;[74] the takeover was approved by the High Court on 26 October 2021.[75]

In May 2022, Morrisons purchased McColl's in a pre-packaged insolvency arrangement with its administrator.[76]

In February 2023, 16 months after the CD&R takeover of the 124-year-old chain, it was reported as having "fallen into a hole that just keeps getting deeper".[77]

The chain's underlying profits had dropped by 15% to £828 million in the year ending 30 October; sales dropped by 4.2% despite prices increasing sharply—implying an even greater loss in volume of sales—for a pre-tax loss of £33 million. Morrisons' net debt obligations had been £3.2bn before the CD&R takeover, and had increased to £7.5 billion. A former senior Morrisons executive said "[CD&R] paid too much and now they have to claw that back".[77] Unlike any other UK supermarket, Morrisons has a manufacturing arm including abattoirs, vegetable packing houses and fish processing plants comprising a vertically integrated supply chain. An industry insider suggested that this may be sold, which would mean a complete change of course for the company.[77]

In September 2023, it was announced that Rami Baitiéh was to succeed David Potts as Chief Executive. Baitiéh officially took over on 6 November 2023.[78]

Financial performance edit

The financial results have been as follows:[79][80]

52/3 weeks to Turnover (£'m) Profit/(loss) before tax (£'m) Profit/(loss) after tax (£'m)
30 October 2022 18,479 (33.0) (25.0)
2 February 2020 17,536 408.0 348.0
3 February 2019 17,735 320.0 244.0
4 February 2018 17,262 380.0 311.0
29 January 2017 16,317 325.0 305.0
31 January 2016 16,122 217.0 222.0
1 February 2015 16,816 (792.0) (761.0)
2 February 2014 17,680 (176.0) (238.0)
3 February 2013 18,116 879.0 647.0
29 January 2012 17,663 947.0 690.0
30 January 2011 16,479 874.0 632.0
31 January 2010 15,410 858.0 598.0
1 February 2009 14,528 655.0 460.0
3 February 2008 12,969 612.0 554.0
4 February 2007 12,462 369.0 247.6
29 January 2006 12,115 (312.9) (250.3)
30 January 2005 12,116 193.0 105.0
1 February 2004 4,944 319.9 197.6
2 February 2003 4,290 282.5 186.3
3 February 2002 3,915 243.0 143.7
4 February 2001 3,496 219.1 120.0
29 January 2000 2,969 189.2 103.1

Current operations edit

 
A Morrisons branch at the Merrion Centre, Leeds showing new branding introduced in 2015

In July 2020, Morrisons had 497 superstores[81] in the United Kingdom, including those it retained following its purchase of Safeway plc. Until 2004, Morrisons superstores were largely concentrated in the English Midlands and the North of England, but had expanded southwards, beginning with a store at Erith, Greater London, which opened in 1998.[82]

In April 2021, Morrisons said that it will stop selling plastic bags and will remove them from its stores and will replace them with paper bags as a move to cut the plastic use.[83]

Store formats edit

Most Morrisons superstores have produce in Market Street. Packaged meat is near or next to the butcher's counter, the delicatessen with cheese fridge nearby, and a rotisserie counter named Oven Fresh.[84]

Convenience stores edit

 
A Morrisons Daily forecourt store, Wetherby
 
A Morrisons Daily store in Aberdeen

Following the failure of the supermarket's M Local stores, Morrisons returned to the convenience market in 2016 with a new chain of five trial forecourt stores under the Morrisons Daily brand in partnership with Motor Fuel Group.[85] Soon after in 2017, this trial ended with the stores closed and a new partnership was formed with Rontec to open 40 stores across the company's forecourts.[86] In 2019, Morrisons Daily stores operated by MPK Garages and Essar began to trade under a similar deal.[87]

In 2018, Morrisons agreed on a franchise and wholesale supply deal with SandpiperCI to operate 43 Morrisons Daily convenience stores in the Channel Islands,[88] which were previously operated under the Nisa brand.[89] By 2022, SandpiperCI had converted 19 of their stores in the Channel Islands[90] to the Morrisons Daily format, including the former Benest's of Millbrook store at Lisbon House.[91][92][93]

A partnership agreement in 2021 saw Morrisons and McColl's committing to the conversion of 300 existing McColl's convenience stores into Morrisons Daily stores over the next three years, following a successful trial of 30 conversions in the months prior. This extension is of a deal, first struck in 2017, which sees Morrisons acting as McColl's sole supplier until at least 2027, with the supermarket currently supplying over 1,200 of their stores.[94]

Morrisons revived the Safeway brand in 2016 for use in stores of its wholesale customers and in Morrisons Daily stores,[95] along with two MPK Garages forecourt stores which operate with Safeway Daily branding.[96][97]

Online retail edit

In 2012, the group launched its first retail website called "Morrisons Cellar" selling wine from around the world.[98]

Unlike its major competitors, Morrisons did not make an early entry into offering online shopping. In May 2013 Morrisons announced a partnership with Ocado to use its technology systems and distribution infrastructure to help launch its own online service.[99] Morrisons also signed a deal with Amazon to supply products for their Prime Pantry.[100]

Market share edit

 
Morrisons market share decreased after its purchase of Safeway, but it eventually grew again after the store disposals and conversions.

Morrisons' UK market share declined steadily since 2019;[77] in September 2022 it was 9.1% – behind Tesco (26.9%), Sainsbury's (14.6%), Asda (14.1%), comparable with Aldi (9.3%), and ahead of Lidl (7.1%).[101]

According to CACI, as of 2006, Morrisons had market dominance in 10 postcode areas; SY (Shrewsbury), LD (Llandrindod Wells), WS (Walsall), TS (Teesside), TD (Hawick), BD (Bradford), HG (Harrogate), LS (Leeds), WF (Wakefield) and HD (Huddersfield).[102]

Vertical integration edit

Unlike the other UK supermarkets, Morrisons manufacture a substantial volume of their own food products at sites across the UK.[103]

Home-delivery service edit

Morrisons offer a home delivery service, as do most UK supermarkets.[104]

In June 2020, at an early stage of the COVID-19 pandemic in the United Kingdom Morrisons, introduced a home delivery program with telephone ordering for elderly and vulnerable people residing within 10 miles of a Morrisons shop who cannot go shopping in supermarkets.[105] Morrison's Doorstep Delivery continued to be available, with some changes (in particular, a limit of three items per order to prevent stockpiling was dropped), after pandemic restrictions were removed.[106]

Petrol stations edit

Morrisons operate 339 petrol stations across the UK (as of 2022), offering Petrol & Diesel at all sites and LPG Autogas at selected sites. Most petrol stations are located in the car park area within selected stores, but there are also a number of standalone petrol stations operated by either Morrisons Daily or Morrisons Select.[107]

Over the years, Morrisons petrol stations underwent several different re-brands and colour schemes. These were:

Petrol station branding Colour scheme Example image(s) Years introduced Notes/Comments
Miles Better Value Black text on yellow
 
Pre-circa 1998 These colour schemes remained on some petrol stations until 2008.
Yellow text on black v1
 
Yellow text on black v2
 
circa 1998 — 2007
Yellow with green text on white
 
2007–2011 These colour schemes remained on some petrol stations until 2020.
Grey with green text on white
 
M Refuel White text on green
 
2011–2016
Morrisons Daily / Select White and yellow text on green
 
2016 — present

Fuel cards edit

For many years until 2014, Morrisons petrol stations provided a loyalty card scheme known as the Miles card. Each member earned 10 points whenever they purchased a litre of fuel, along with a £5 shopping voucher if they bought a total of 500 litres or more. This was replaced by the Match & More card in 2014, followed by the More card in 2016 and My Morrisons in 2021, later rebranded as Morrisons More with deals such as Fiver, where purchases give customers points, 5000 points being worth £5 in 2023.[108]

Morrisons also offer the fuelGenie fuel card scheme.[109]

Former operations edit

Kiddicare edit

In 2011, Morrisons bought children's retailer Kiddicare for £70 million to give it the knowledge to sell clothing and homewares online.[110] In 2012 10 former Best Buy stores from the Carphone Warehouse were acquired to expand Kiddicare into retail stores.[111] Kiddicare was sold to the Endless private equity firm for £2 million in July 2014, and sold on to Worldstores two months later for an undisclosed sum.[112]

FreshDirect edit

Morrisons purchased a 10% stake in New York-based online grocer FreshDirect for £31 million in 2011. After having sent a team to New York to learn from the business ahead of the predicted launch in 2013, Morrisons began a home delivery initiative in January 2014. In March 2014 Morrisons CEO Dalton Phillips announced the company had agreed to sell its stake in FreshDirect due to financial difficulties the company was facing and, as it had set up its own online shopping site, it no longer needed FreshDirect.[113] The sale was completed in August 2016 for £45 million.[114]

Convenience stores edit

 
Morrisons M local, Church Street, Liverpool

The company operated a number of smaller stores called "Morrisons M Local" in major places such as Birmingham, Manchester, Cardiff and Bristol. These stores had a similar format to small Tesco Express and Sainsbury's Local stores, but included a wider range of ready-to-eat hot food such as pastries, coffee, rotisserie, porridge and also a salad bar. Items were supplied from nearby superstores and shoppers could also order foods, including fresh meat and fish.[115]

A distribution centre in Feltham, West London was acquired to provide a distribution network to the stores in London and the South East where there are relatively few Morrisons superstores.[116]

Around 70 stores were opened by the end of 2013, boosted by the purchase of 7 Jessops and 49 Blockbuster stores from administrators.[117] On 26 February 2013, a further six HMV stores were acquired from administrators.[118] The M Local chain was sold to a private equity group in 2015 and rebranded My Local, but entered administration itself less than a year later.[119]

Marketing and branding edit

Logos and slogans edit

 
The Morrisons logo, 1985 – March 2007
 
The Morrisons logo, March 2007 – June 2016
 
The Morrisons logo, June 2016 – present.

On 15 March 2007, Morrisons unveiled a new "more modern brand image", which was rolled out to all stores, vehicles and distribution sites. This kept the main 'Morrisons' signage and colour scheme, while replacing the familiar 'M' logo. The low price in-house brand, Bettabuy, was also changed to a 'more modern' brand called Morrisons Value,[120] which was again rebranded to M Savers in January 2012.[121] The change saw the replacement of the old yellow and black logo, with the 'More Reasons To Shop at Morrisons' strap line replaced with 'Fresh Choice For You'. In 2010 this was replaced by 'Eat Fresh. Pay Less'. This was later changed again in 2013 to 'More Of What Matters'. It also involved the replacement of external signage, with the previous Morrisons signs being retained alongside the new logo, as well as changes to product packaging, point of sale, advertising, staff uniforms (replacing the old blue ties and bows with green ones) and distribution vehicles. The rationale behind the decision was the need for Morrisons to attract a wider national customer base, capitalising on its expanded geographical spread following the acquisition of Safeway.[122]

In 2016, Morrisons released a new logo and slogan 'Morrisons Makes It' to try and draw on the brand's heritage, with the new logo being installed on all store signs as well as new uniforms and new in-store looks. As well as this, the capital M, as seen on the top of the other logos, is removed and instead replaced at the bottom, 'Since 1899' and above the I, are yellow flower petals. As well as this, all of the letters, apart from the M, are all turned into lowercase letters.[123]

In May 2023, Morrisons launched a new advertising campaign which saw the old 'More Reasons to Shop at Morrisons' slogan and jingle being revived.[124]

Loyalty card edit

The Match & More card, introduced in 2014, price matched the chain's customers' comparable grocery shopping in store and online with Aldi, Lidl, Tesco, Sainsbury's and Asda. If a customer spent £15 or more and could have paid less for their comparable groceries, Morrisons automatically gave them the difference in points on their card at the checkout. For 1p difference in the cost of shopping, customers got 10 Match points—and for £1 difference they got 1,000 points. The difference was calculated at the checkout on national brands and comparable own label products and fresh food, even those that are on promotion elsewhere.[125] In 2016 the Match & More loyalty cards were rebranded as the "More" loyalty card and all customers were issued a new card in line with the rebranding.[126] The loyalty scheme was rebranded once again in May 2021 as "My Morrisons", in line with the company dropping the points collection feature.[127] The Morrisons More loyalty scheme was reintroduced on 22 May 2023, replacing My Morrisons. The reintroduced scheme replicates the original format announced in 2016.[128]

Product ranges edit

Morrisons stocks thousands of lines sold under their own brands. These include Morrisons Savers, formerly M Savers, an economy brand including items ranging from food and drink to toiletries, in 2015 the UK's fastest-growing grocery brand.[129]

Tommy's Afternoon Tea Box edit

Morrisons launched a special 'Tommy's Afternoon Tea Box' to support shoppers wishing to mark the end of World War Two anniversary on 2 September 2020. The boxes benefitted the Tommy Tea initiative through the Royal British Legion Industries (RBLI), with £1 on every box heading to the charity, as well as an additional £10,000 provided by the company.[130]

Distribution edit

 
Morrisons distribution centre, Bridgwater, Somerset

In 2005, Morrisons purchased part of the collapsed Rathbones Bakeries, which supplied Morrisons bread, for £15.5 million.[131]

In 2007, Morrisons opened a new Distribution Centre in Swindon[132] and announced that it had bought a new site on Junction 23 of the M5 in Bridgwater in Somerset, for redevelopment as a fresh produce packing facility.[17]

In 2011, Morrisons opened a new 767,500 sq/foot distribution centre in Bridgwater as part of the £11 million redevelopment project. This project also created 1,200 new jobs.[133][134] Following the opening of the new distribution centre the Swindon depot was no longer required, and it was closed in December 2011.[135]

See also edit

References edit

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External links edit

  • Official website

morrisons, this, article, about, british, supermarket, other, uses, morrison, disambiguation, morrison, disambiguation, morrison, supermarkets, limited, trading, fifth, largest, supermarket, chain, united, kingdom, 2021, company, supermarkets, across, england,. This article is about the British supermarket For other uses see Morrison s disambiguation and Morrison disambiguation Wm Morrison Supermarkets Limited trading as Morrisons is the fifth largest supermarket chain in the United Kingdom As of 2021 the company had 497 supermarkets across England Wales and Scotland 3 and one in Gibraltar 4 5 The company is headquartered in Bradford England 6 Wm Morrison Supermarkets LimitedLogo used since 2016Trade nameMorrisonsCompany typePrivateIndustryRetailFounded1899 125 years ago 1899 FounderWilliam MorrisonHeadquartersBradford EnglandKey peopleRami Baitieh CEO ProductsBooksClothingFloristFood and drinkHomewareMagazinesPetrolTobaccoBrandsMcColl sMorrisons DailySafewayRevenue 18 479 million 2022 1 Operating income 251 million 2022 1 Net income 25 million 2022 1 OwnerClayton Dubilier amp RiceNumber of employees110 000 2021 2 Websitemorrisons wbr comA Morrisons filling station in Wetherby West Yorkshire EnglandFounded in 1899 by William Morrison hence the abbreviation Wm Morrison it began as an egg and butter stall in Rawson Market Bradford England Until 2004 Morrisons store locations were focused primarily in the North of England but with the takeover of Safeway in that year the company s presence increased significantly in the South of England Wales and Scotland As of February 2021 Morrisons employed 110 000 employees and served around 11 million customers each week 2 The company was listed on the London Stock Exchange until it was acquired by private equity firm Clayton Dubilier amp Rice CD amp R in October 2021 Many changes were made after the takeover and the company was struggling financially Morrisons is the fifth largest supermarket in the United Kingdom by market share 8 8 7 having recently been overtaken for fourth place by Aldi in September 2022 8 Contents 1 History 1 1 Founding 1 2 Safeway 1 3 Morrison family step down 1 4 Expansion and partnerships 1 5 Restructuring 1 6 CD amp R takeover 2 Financial performance 3 Current operations 3 1 Store formats 3 2 Convenience stores 3 3 Online retail 3 4 Market share 3 5 Vertical integration 3 6 Home delivery service 3 7 Petrol stations 3 7 1 Fuel cards 4 Former operations 4 1 Kiddicare 4 2 FreshDirect 4 3 Convenience stores 5 Marketing and branding 5 1 Logos and slogans 5 2 Loyalty card 5 3 Product ranges 5 4 Tommy s Afternoon Tea Box 6 Distribution 7 See also 8 References 9 External linksHistory edit nbsp Morrisons Lakeside Ashby North LincolnshireFounding edit The company was founded in 1899 by William Morrison who started the business as an egg and butter merchant in Rawson Market Bradford England operating under the name of Wm Morrison Limited 9 His son Ken Morrison took over the company in 1952 aged 21 In 1958 Morrisons opened a small shop in the city centre 9 It was the first self service store in Bradford the first store to have prices on its products and it had three checkouts The company opened its first supermarket Victoria in the Girlington district of Bradford in 1961 9 In 1967 Morrisons became a public limited company listed on the London Stock Exchange 9 Safeway edit nbsp Morrisons expansion into Scotland following acquisition of Safeway led to the first Scottish store opening in Kilmarnock in 2004In March 2004 Morrisons acquired Safeway a British supermarket chain which owned 479 stores giving Morrisons a larger presence in southern England 10 The company was purchased for 3 3 billion comprising 1 new Morrisons share enabling Safeway shareholders to have a 50 stake in the enlarged group and reducing the Morrison family s shareholding to 18 plus 60 pence in cash paid for by the divestment of 52 overlapping stores for each Safeway share held The acquisition quickly ran into difficulties caused in part by Safeway UK s outgoing management changing the chain s accounting systems six weeks before the transaction was completed 11 This caused a series of profit warnings being issued by Morrisons poor financial results 12 and a reversion to manual systems 13 The programme of store conversions from Safeway to Morrisons was the largest of its kind in British retail history focusing initially on the retained stores which were freehold over 25 000 sq ft 2 300 m2 with separate car parks Within a few weeks Safeway carrier bags were replaced by those of Morrisons and Morrisons own brand products began to appear in Safeway stores 14 Originally 52 shops were to be compulsorily divested after the takeover Two closed for other reasons John Lewis Partnership purchased 19 to be part of its Waitrose chain 15 J Sainsbury plc purchased a further 14 16 and Tesco bought 10 in October 2004 17 At the time Morrisons chose not to move into the convenience store sector although it later did so with its M Local stores In accordance with this policy decision 114 smaller Safeway Compact stores were sold to rival supermarket chain Somerfield in 2004 in a two part deal worth 260 2 million 18 In Northern Ireland Morrisons sold the Safeway stores and a store in Bangor that opened after the Morrisons takeover to Asda 19 Waitrose purchased five stores in 2005 20 followed by six more on 18 July 2006 including the former Safeway store in Hexham Northumberland which became England s most northerly Waitrose branch 21 In May 2005 Morrisons announced the closure of Safeway and BP joint venture convenience store petrol station Under the deal the premises had been split 50 50 between the two companies 22 Morrisons also sold Safeway s Channel Islands stores in Guernsey and Jersey to CI Traders where the stores continued to trade as Safeway although the products they sold carried the brand names of chains such as Iceland 23 In 2011 Sandpiper CI CI Traders sold the Channel Island Safeway stores to Waitrose and the Safeway brand disappeared from the Channel Islands 24 On the Isle of Man the Douglas store was sold to Shoprite and the Ramsey store was sold to The Co operative Food 25 The Gibraltar store was originally offered for sale but was ultimately converted In November 2006 plans were submitted for the extension and redevelopment of the store to introduce the full Morrisons format 26 nbsp Former Safeway store in Consett County Durham Since replaced with a new build store in November 2012In September 2005 the company announced the closure of former Safeway depots in Kent Bristol and Warrington with the loss of 2 500 jobs 27 The Kent depot was later sold to upmarket rival Waitrose and the Warrington one to frozen food rival Iceland Part of the Bristol depot was sold to Gist 28 The store conversion process was completed on 24 November 2005 when the final Safeway fascia disappeared from the UK 29 Morrison family step down edit Following the acquisition of Safeway Morrisons encountered a number of difficulties The company had issued five profits warnings since the acquisition and it was felt that the original Morrisons northern format did not work as well in some of the former Safeway stores in the south To reinvigorate its new national image Morrisons appointed Dutchman Marc Bolland the chief operating officer of Heineken as its new Chief Executive 30 On 13 March 2008 Sir Ken Morrison retired as chairman after 55 years at the company and was made Honorary President 31 Expansion and partnerships edit When the Co operative Group completed its takeover of the Somerfield supermarket chain in March 2009 it was required to sell a number of stores by the Competition Commission Morrisons purchased 35 stores from the combined group mostly trading under the Somerfield name 32 These new stores were the first of more than 100 identified by Morrisons for expansion into smaller supermarkets with the aim of having a store within 15 minutes of every UK home 33 nbsp Morrisons supermarket High Street Saltney Flintshire nbsp Produce department Morrisons Wetherby West Yorkshire Marc Bolland departed to become the CEO of Marks amp Spencer in December 2009 and Dalton Philips was appointed as his replacement in January 2010 34 In 2010 Morrisons signed a deal with budget retailer Peacocks the first concession store opened as part of a refurbishment at the retailer s store in Idle Bradford 35 The Peacocks section was rolled out into other stores before launching its own children s wear brand Nutmeg into 85 stores on 21 March 2013 36 The first Morrisons M local store opened in Ilkley Yorkshire in 2011 All M Local stores were later rebranded as the short lived My Local chain in 2015 37 In December 2012 a television advertising campaign which showed a dog being given pieces of Christmas pudding was criticised by the British Veterinary Association and the Kennel Club as raisins in Christmas pudding can be harmful to dogs Morrisons said that a veterinarian had said that there would be minimal if any risk 38 In May 2013 Morrisons formed a partnership with Ocado to use its technology systems and distribution infrastructure to help launch its own online service 39 Restructuring edit Richard Pennycook who had joined Morrisons in October 2005 40 was replaced as Chief Financial Officer at Morrisons in June 2013 by Trevor Strain previously Finance Director Corporate 41 In February 2014 it emerged that younger members of the founding Morrison family who own 10 of the company and who are thought to include two of Honorary President Sir Ken Morrison s children William Morrison Junior and Andrea Shelley along with Sir Ken Morrison s niece and her husband Susan and Nigel Pritchard had approached a number of private equity firms about taking the company private They were said to be extremely unhappy about the company s disastrous financial performance and Dalton Philips s corporate strategy 42 Following a new three year corporate strategy revealed in March 2014 aimed at recovering sales and market share at Morrisons Annual General Meeting in June 2014 Morrisons former chairman Sir Ken Morrison criticised Dalton Philips and his new board of directors for destroying the company he inherited from his father 43 Sir Ken Morrison s views were backed up by his nephew Chris Blundell who controls most of the remaining family stake in the supermarket who also told the board it needed rescuing and welcomed the decision by chairman Sir Ian Gibson to leave the business in June 2015 after months of pressure 44 In June 2014 Morrisons announced that plans had been put in place to cut 2 600 jobs as a result of changes to its management structure 45 Morrisons stated that it had trialled the new structure and believed that better performance was achieved via these methods These cuts would primarily affect department manager and supervisory positions Morrisons would create 1 000 jobs in Morrisons M local convenience stores and 3 000 in new supermarkets Following this Morrisons sold its distribution centre in Kent to a real estate investment company for 97 8 million The depot in Kemsley was to be immediately leased back to the supermarket chain on a 25 year agreement for a rent of 5 4 million per annum 46 Following a 3 1 drop in like for like sales in the Christmas 2014 trading period Sir Ian Gibson stood down six months early and was replaced by former Tesco chief financial officer Andrew Higginson at the end of January 2015 On 25 February 2015 Morrisons named former Tesco director David Potts as its new chief executive 47 Dalton Philips 48 and five other executives also left the company in March 2015 49 Morrisons also announced the closure of ten small loss making stores eight former Netto UK stores and two former Somerfield stores bought under Philips s leadership in Cramlington Accrington Ravensthorpe Bransholme Hull Telford West Bromwich Wallasey Seacombe Newton le Willows Rugby and Crawley 50 In addition six unprofitable convenience stores would close and the roll out of the convenience store chain would be slowed as a batch of 40 sites would no longer be bought 51 nbsp Morrisons headquarters in Bradford West YorkshireIn June 2015 Morrisons cut the price of 200 everyday items by up to 33 52 The store chain s like for like sales had fallen by 2 9 in the first three months of 2015 after falling 2 6 in the last three months of 2014 The company responded by deciding to simplify its head office in Bradford at the cost of 720 jobs 53 In September 2015 Morrisons announced the sale of its 140 M Local stores to Mike Greene and Greybull Capital to be re branded My Local for 25 million 54 and that it planned to close 11 supermarkets with a reported 900 jobs lost 55 In January 2016 Morrisons bosses announced that a further 7 stores would be closing to help optimise their existing assets and address areas of underperformance 56 Following a well publicised crash in UK milk prices in November 2015 Morrisons launched a variety milk labelled For Farmers with a large Union Jack on the label promising an extra 23p per 4 pint bottle to be given to farmers 10p per litre Following complaints Morrisons explained that the extra money was paid to the supplier of the milk Arla Foods to be divided among several countries with a fifth of the 23p going to UK farmers 57 Morrisons later changed the scheme in 2017 such that the total additional payment went directly to a selected group of 300 British farmers A smaller group of 50 farmers were tasked with supplying the range with additional welfare standards applied to the production of the milk 58 59 From March 2020 the company aimed to cut down 3 000 management roles and created 7 000 shop floor jobs as part of its restructuring plan 60 In December 2020 Morrisons was criticised for retaining Paula Vennells on its board despite her role as CEO of the Post Office during the subpostmasters scandal and criticism of her leadership there as both cruel and incompetent by a Conservative peer and various MPs 61 62 Vennells left her role as a non executive director on 26 April 2021 63 On 16 August 2021 a worker led a protest against the company for raising deformed birds at four of its intensive farms The Independent reported that campaigners from Open Cages Animal Equality UK and The Humane League UK were urging Morrisons to sign the Better Chicken Commitment BCC banning the use of fast growing breeds susceptible to lameness and heart attacks and giving birds natural light and more space The company responded that they cared about animal welfare required suppliers to maintain standards and had asked for a full investigation 64 CD amp R takeover edit In June 2021 Morrisons rejected a 5 5 billion takeover bid from private equity firm Clayton Dubilier amp Rice CD amp R believing it significantly undervalued the company 65 In July 2021 a bid to take over Morrisons led by US private equity firm Fortress Investment Group and backed by the Canada Pension Plan and Koch Industries valuing the company at 6 3 billion 8 7 billion was made This bid was provisionally accepted by the board subject to shareholder approval on 3 July 2021 66 67 Following the Fortress bid Apollo Global were considering a bid leading to speculation of a bidding war 68 69 but Apollo Global withdrew and supported the Fortress bid 70 On 6 August 2021 the Fortress led consortium increased its offer to 6 7 billion 9 29 billion after Silchester International Investors Morrisons largest shareholder said the previous offer was too low 71 The Morrisons board once again recommended the deal to shareholders 72 However on 19 August 2021 an improved offer of 7 billion from CD amp R was recommended by the board of Morrisons to shareholders the board dropped its recommendation for Fortress s offer 73 In October 2021 the 7 billion CD amp R bid was accepted 74 the takeover was approved by the High Court on 26 October 2021 75 In May 2022 Morrisons purchased McColl s in a pre packaged insolvency arrangement with its administrator 76 In February 2023 16 months after the CD amp R takeover of the 124 year old chain it was reported as having fallen into a hole that just keeps getting deeper 77 The chain s underlying profits had dropped by 15 to 828 million in the year ending 30 October sales dropped by 4 2 despite prices increasing sharply implying an even greater loss in volume of sales for a pre tax loss of 33 million Morrisons net debt obligations had been 3 2bn before the CD amp R takeover and had increased to 7 5 billion A former senior Morrisons executive said CD amp R paid too much and now they have to claw that back 77 Unlike any other UK supermarket Morrisons has a manufacturing arm including abattoirs vegetable packing houses and fish processing plants comprising a vertically integrated supply chain An industry insider suggested that this may be sold which would mean a complete change of course for the company 77 In September 2023 it was announced that Rami Baitieh was to succeed David Potts as Chief Executive Baitieh officially took over on 6 November 2023 78 Financial performance editThe financial results have been as follows 79 80 52 3 weeks to Turnover m Profit loss before tax m Profit loss after tax m 30 October 2022 18 479 33 0 25 0 2 February 2020 17 536 408 0 348 03 February 2019 17 735 320 0 244 04 February 2018 17 262 380 0 311 029 January 2017 16 317 325 0 305 031 January 2016 16 122 217 0 222 01 February 2015 16 816 792 0 761 0 2 February 2014 17 680 176 0 238 0 3 February 2013 18 116 879 0 647 029 January 2012 17 663 947 0 690 030 January 2011 16 479 874 0 632 031 January 2010 15 410 858 0 598 01 February 2009 14 528 655 0 460 03 February 2008 12 969 612 0 554 04 February 2007 12 462 369 0 247 629 January 2006 12 115 312 9 250 3 30 January 2005 12 116 193 0 105 01 February 2004 4 944 319 9 197 62 February 2003 4 290 282 5 186 33 February 2002 3 915 243 0 143 74 February 2001 3 496 219 1 120 029 January 2000 2 969 189 2 103 1Current operations edit nbsp A Morrisons branch at the Merrion Centre Leeds showing new branding introduced in 2015In July 2020 Morrisons had 497 superstores 81 in the United Kingdom including those it retained following its purchase of Safeway plc Until 2004 Morrisons superstores were largely concentrated in the English Midlands and the North of England but had expanded southwards beginning with a store at Erith Greater London which opened in 1998 82 In April 2021 Morrisons said that it will stop selling plastic bags and will remove them from its stores and will replace them with paper bags as a move to cut the plastic use 83 Store formats edit Most Morrisons superstores have produce in Market Street Packaged meat is near or next to the butcher s counter the delicatessen with cheese fridge nearby and a rotisserie counter named Oven Fresh 84 Convenience stores edit nbsp A Morrisons Daily forecourt store Wetherby nbsp A Morrisons Daily store in AberdeenFollowing the failure of the supermarket s M Local stores Morrisons returned to the convenience market in 2016 with a new chain of five trial forecourt stores under the Morrisons Daily brand in partnership with Motor Fuel Group 85 Soon after in 2017 this trial ended with the stores closed and a new partnership was formed with Rontec to open 40 stores across the company s forecourts 86 In 2019 Morrisons Daily stores operated by MPK Garages and Essar began to trade under a similar deal 87 In 2018 Morrisons agreed on a franchise and wholesale supply deal with SandpiperCI to operate 43 Morrisons Daily convenience stores in the Channel Islands 88 which were previously operated under the Nisa brand 89 By 2022 SandpiperCI had converted 19 of their stores in the Channel Islands 90 to the Morrisons Daily format including the former Benest s of Millbrook store at Lisbon House 91 92 93 A partnership agreement in 2021 saw Morrisons and McColl s committing to the conversion of 300 existing McColl s convenience stores into Morrisons Daily stores over the next three years following a successful trial of 30 conversions in the months prior This extension is of a deal first struck in 2017 which sees Morrisons acting as McColl s sole supplier until at least 2027 with the supermarket currently supplying over 1 200 of their stores 94 Morrisons revived the Safeway brand in 2016 for use in stores of its wholesale customers and in Morrisons Daily stores 95 along with two MPK Garages forecourt stores which operate with Safeway Daily branding 96 97 Online retail edit In 2012 the group launched its first retail website called Morrisons Cellar selling wine from around the world 98 Unlike its major competitors Morrisons did not make an early entry into offering online shopping In May 2013 Morrisons announced a partnership with Ocado to use its technology systems and distribution infrastructure to help launch its own online service 99 Morrisons also signed a deal with Amazon to supply products for their Prime Pantry 100 Market share edit nbsp Morrisons market share decreased after its purchase of Safeway but it eventually grew again after the store disposals and conversions Morrisons UK market share declined steadily since 2019 77 in September 2022 it was 9 1 behind Tesco 26 9 Sainsbury s 14 6 Asda 14 1 comparable with Aldi 9 3 and ahead of Lidl 7 1 101 According to CACI as of 2006 Morrisons had market dominance in 10 postcode areas SY Shrewsbury LD Llandrindod Wells WS Walsall TS Teesside TD Hawick BD Bradford HG Harrogate LS Leeds WF Wakefield and HD Huddersfield 102 Vertical integration edit Unlike the other UK supermarkets Morrisons manufacture a substantial volume of their own food products at sites across the UK 103 Home delivery service edit Morrisons offer a home delivery service as do most UK supermarkets 104 In June 2020 at an early stage of the COVID 19 pandemic in the United Kingdom Morrisons introduced a home delivery program with telephone ordering for elderly and vulnerable people residing within 10 miles of a Morrisons shop who cannot go shopping in supermarkets 105 Morrison s Doorstep Delivery continued to be available with some changes in particular a limit of three items per order to prevent stockpiling was dropped after pandemic restrictions were removed 106 Petrol stations edit Morrisons operate 339 petrol stations across the UK as of 2022 offering Petrol amp Diesel at all sites and LPG Autogas at selected sites Most petrol stations are located in the car park area within selected stores but there are also a number of standalone petrol stations operated by either Morrisons Daily or Morrisons Select 107 Over the years Morrisons petrol stations underwent several different re brands and colour schemes These were Petrol station branding Colour scheme Example image s Years introduced Notes CommentsMiles Better Value Black text on yellow nbsp Pre circa 1998 These colour schemes remained on some petrol stations until 2008 Yellow text on black v1 nbsp Yellow text on black v2 nbsp circa 1998 2007Yellow with green text on white nbsp 2007 2011 These colour schemes remained on some petrol stations until 2020 Grey with green text on white nbsp M Refuel White text on green nbsp 2011 2016Morrisons Daily Select White and yellow text on green nbsp 2016 presentFuel cards edit For many years until 2014 Morrisons petrol stations provided a loyalty card scheme known as the Miles card Each member earned 10 points whenever they purchased a litre of fuel along with a 5 shopping voucher if they bought a total of 500 litres or more This was replaced by the Match amp More card in 2014 followed by the More card in 2016 and My Morrisons in 2021 later rebranded as Morrisons More with deals such as Fiver where purchases give customers points 5000 points being worth 5 in 2023 108 Morrisons also offer the fuelGenie fuel card scheme 109 Former operations editKiddicare edit In 2011 Morrisons bought children s retailer Kiddicare for 70 million to give it the knowledge to sell clothing and homewares online 110 In 2012 10 former Best Buy stores from the Carphone Warehouse were acquired to expand Kiddicare into retail stores 111 Kiddicare was sold to the Endless private equity firm for 2 million in July 2014 and sold on to Worldstores two months later for an undisclosed sum 112 FreshDirect edit Morrisons purchased a 10 stake in New York based online grocer FreshDirect for 31 million in 2011 After having sent a team to New York to learn from the business ahead of the predicted launch in 2013 Morrisons began a home delivery initiative in January 2014 In March 2014 Morrisons CEO Dalton Phillips announced the company had agreed to sell its stake in FreshDirect due to financial difficulties the company was facing and as it had set up its own online shopping site it no longer needed FreshDirect 113 The sale was completed in August 2016 for 45 million 114 Convenience stores edit nbsp Morrisons M local Church Street LiverpoolThe company operated a number of smaller stores called Morrisons M Local in major places such as Birmingham Manchester Cardiff and Bristol These stores had a similar format to small Tesco Express and Sainsbury s Local stores but included a wider range of ready to eat hot food such as pastries coffee rotisserie porridge and also a salad bar Items were supplied from nearby superstores and shoppers could also order foods including fresh meat and fish 115 A distribution centre in Feltham West London was acquired to provide a distribution network to the stores in London and the South East where there are relatively few Morrisons superstores 116 Around 70 stores were opened by the end of 2013 boosted by the purchase of 7 Jessops and 49 Blockbuster stores from administrators 117 On 26 February 2013 a further six HMV stores were acquired from administrators 118 The M Local chain was sold to a private equity group in 2015 and rebranded My Local but entered administration itself less than a year later 119 Marketing and branding editLogos and slogans edit nbsp The Morrisons logo 1985 March 2007 nbsp The Morrisons logo March 2007 June 2016 nbsp The Morrisons logo June 2016 present On 15 March 2007 Morrisons unveiled a new more modern brand image which was rolled out to all stores vehicles and distribution sites This kept the main Morrisons signage and colour scheme while replacing the familiar M logo The low price in house brand Bettabuy was also changed to a more modern brand called Morrisons Value 120 which was again rebranded to M Savers in January 2012 121 The change saw the replacement of the old yellow and black logo with the More Reasons To Shop at Morrisons strap line replaced with Fresh Choice For You In 2010 this was replaced by Eat Fresh Pay Less This was later changed again in 2013 to More Of What Matters It also involved the replacement of external signage with the previous Morrisons signs being retained alongside the new logo as well as changes to product packaging point of sale advertising staff uniforms replacing the old blue ties and bows with green ones and distribution vehicles The rationale behind the decision was the need for Morrisons to attract a wider national customer base capitalising on its expanded geographical spread following the acquisition of Safeway 122 In 2016 Morrisons released a new logo and slogan Morrisons Makes It to try and draw on the brand s heritage with the new logo being installed on all store signs as well as new uniforms and new in store looks As well as this the capital M as seen on the top of the other logos is removed and instead replaced at the bottom Since 1899 and above the I are yellow flower petals As well as this all of the letters apart from the M are all turned into lowercase letters 123 In May 2023 Morrisons launched a new advertising campaign which saw the old More Reasons to Shop at Morrisons slogan and jingle being revived 124 Loyalty card edit The Match amp More card introduced in 2014 price matched the chain s customers comparable grocery shopping in store and online with Aldi Lidl Tesco Sainsbury s and Asda If a customer spent 15 or more and could have paid less for their comparable groceries Morrisons automatically gave them the difference in points on their card at the checkout For 1p difference in the cost of shopping customers got 10 Match points and for 1 difference they got 1 000 points The difference was calculated at the checkout on national brands and comparable own label products and fresh food even those that are on promotion elsewhere 125 In 2016 the Match amp More loyalty cards were rebranded as the More loyalty card and all customers were issued a new card in line with the rebranding 126 The loyalty scheme was rebranded once again in May 2021 as My Morrisons in line with the company dropping the points collection feature 127 The Morrisons More loyalty scheme was reintroduced on 22 May 2023 replacing My Morrisons The reintroduced scheme replicates the original format announced in 2016 128 Product ranges edit Morrisons stocks thousands of lines sold under their own brands These include Morrisons Savers formerly M Savers an economy brand including items ranging from food and drink to toiletries in 2015 the UK s fastest growing grocery brand 129 Tommy s Afternoon Tea Box edit Morrisons launched a special Tommy s Afternoon Tea Box to support shoppers wishing to mark the end of World War Two anniversary on 2 September 2020 The boxes benefitted the Tommy Tea initiative through the Royal British Legion Industries RBLI with 1 on every box heading to the charity as well as an additional 10 000 provided by the company 130 Distribution edit nbsp Morrisons distribution centre Bridgwater SomersetIn 2005 Morrisons purchased part of the collapsed Rathbones Bakeries which supplied Morrisons bread for 15 5 million 131 In 2007 Morrisons opened a new Distribution Centre in Swindon 132 and announced that it had bought a new site on Junction 23 of the M5 in Bridgwater in Somerset for redevelopment as a fresh produce packing facility 17 In 2011 Morrisons opened a new 767 500 sq foot distribution centre in Bridgwater as part of the 11 million redevelopment project This project also created 1 200 new jobs 133 134 Following the opening of the new distribution centre the Swindon depot was no longer required and it was closed in December 2011 135 See also edit nbsp Yorkshire portal nbsp Companies portal nbsp Food portalList of supermarket chains in the United Kingdom McColl s MainstopReferences edit a b c Annual Report and Financial Statements for the 52 weeks ended 30 October 2022 PDF Morrisons Retrieved 19 April 2023 a b Company History Morrisons Corporate Morrisons Retrieved 26 February 2021 About Us Company History Morrisons Retrieved 27 October 2021 Morrisons in Gibraltar the unlikely success story 26 August 2014 Archived from the original on 12 January 2022 Retrieved 10 July 2016 Morrisons cuts petrol price to 99p a litre The Week 22 November 2016 Retrieved 22 November 2016 Contact Us Wm Morrison Supermarkets PLC Retrieved 26 July 2014 Great Britain Grocery Market Share 12 weeks ending Kantar Worldpanel Retrieved 19 April 2023 Aldi overtakes Morrisons to become UK s fourth largest grocer Financial Times 13 September 2022 a b c d Welcome To Morrisons PDF Archived from the original PDF on 27 September 2011 Retrieved 12 March 2011 Morrisons seals Safeway takeover BBC News 8 March 2004 Retrieved 12 March 2011 Ryle Sarah Wachman Richard 20 March 2005 Morrisons faces investor revolt The Guardian London Retrieved 12 March 2011 Morrisons plunge deep into the red BBC News 20 October 2005 Retrieved 12 March 2011 Morrisons face strike action over supply chain IT Computing co uk 17 August 2005 Retrieved 12 March 2011 Safeway glamour gives way to Yorkshire Bitter 12 January 2003 Archived from the original on 13 October 2010 Retrieved 12 March 2011 via Find Articles Waitrose snaps up Safeway stores BBC News 25 March 2004 Retrieved 12 March 2011 Finch Julia 15 May 2004 Struggling Sainsburys buy Safeway stores The Guardian UK Retrieved 12 March 2011 a b UK Business Park UK Business Park Archived from the original on 28 September 2011 Retrieved 12 March 2011 Morrisons sells 114 Safeway shops BBC News 25 October 2004 Retrieved 12 March 2011 Tran Mark 6 June 2005 Asda moves into Northern Ireland The Guardian London Retrieved 12 March 2011 Bowers Simon 12 August 2005 Waitrose adds 5 more stores to its empire The Guardian London Retrieved 12 March 2011 Waitrose buys stores from rival Wm Morrisons The Independent 18 July 2006 Archived from the original on 20 September 2008 UK Business Park UK Business Park Archived from the original on 28 September 2011 Retrieved 12 March 2011 CI Traders buy Safeway Thisisjersey com 30 April 2005 Archived from the original on 24 May 2011 Retrieved 12 March 2011 a href Template Cite web html title Template Cite web cite web a CS1 maint unfit URL link SandpiperCI to sell its Checkers and Safeway supermarkets to Waitrose sandpiperci com Archived from the original on 21 January 2015 Retrieved 20 March 2015 Morrisons pull out of Isle of Man Friends of Gibraltar Bringing Gibraltar s Friends Together PDF Archived from the original on 27 March 2009 Morrisons staff announce walkout BBC News 15 September 2005 Retrieved 12 March 2011 Dematic PDF Dematic Retrieved 12 March 2011 permanent dead link Safeway disappears after 43 years BBC News 23 November 2005 Retrieved 12 March 2011 Bolland named in Morrisons lead role The Daily Telegraph London 8 June 2006 Archived from the original on 12 January 2022 Retrieved 20 March 2015 Hall James Retirement of Sir Ken Morrison Archived from the original on 27 July 2014 Retrieved 22 February 2014 Finch Julia 4 December 2008 Morrisons plans to buy 35 stores from the Co op The Guardian London Retrieved 12 March 2011 Wood Zoe 13 March 2009 Morrisons heads for the high street after chain s profits and sales soar The Guardian London Retrieved 12 March 2011 Morrisons names Dalton Philips as new chief executive BBC News 28 January 2010 Retrieved 28 January 2010 Morrisons signs deal to let Peacocks display Yorkshire Post 9 May 2010 Retrieved 22 April 2011 Nutmeg Launches in 85 Morrisons stores Archived from the original on 27 July 2014 Morrisons challenges rivals with price promise at its new convenience stores The Guardian London 8 July 2008 Retrieved 20 March 2015 Morrisons faces criticism over dog feeding Christmas ad The Daily Telegraph 7 December 2012 Archived from the original on 12 January 2022 Retrieved 20 March 2015 Morrisons to offer online shopping in Ocado deal BBC News 17 May 2013 Retrieved 20 March 2015 Morrison s board members Retrieved 17 December 2012 Morrisons Appoints Strain as Group Finance Director Archived from the original on 9 January 2013 Retrieved 17 December 2012 Struggling Morrisons linked to private equity buyout The Guardian 12 February 2014 Retrieved 22 February 2014 The RMT s Mick Cash and Tesco s Dave Lewis win my prizes for media manipulation The Spectator 17 January 2015 Retrieved 20 March 2015 Sir Ken Blasts Morrisons CEO Chairman and the board of directors The Independent 6 June 2014 Retrieved 6 June 2014 Morrisons plans to cut 2 600 management jobs BBC News 17 June 2014 Retrieved 19 June 2014 Morrisons sells depot for 978m Kent Online 18 June 2014 Retrieved 19 June 2014 Morrisons names David Potts as new chief executive BBC News 25 February 2015 Retrieved 20 March 2015 Morrisons sacks supermarket boss Dalton Philips The Guardian London 13 January 2015 Stones Mike Five top Morrisons executives exit in board shakeupArchived 4 January 2016 at the Wayback Machine FoodManufacture co uk 7 April 2015 Morrisons plan to close 10 unprofitable stores following fall in Christmas sales The Journal 30 January 2015 Archived from the original on 13 March 2015 Retrieved 20 March 2015 Morrisons closing six convenience stores The Guardian 27 November 2014 Retrieved 20 March 2015 Morrisons supermarket cuts prices on 200 everyday items BBC News 8 June 2015 Retrieved 14 September 2015 Morrisons continues to see sales fall BBC News 7 May 2015 Retrieved 14 September 2015 Morrisons sell its chain of convenience stores BBC News 9 September 2015 Retrieved 10 September 2015 Morrisons shuts stores as profits fall BBC News 10 September 2015 Retrieved 14 September 2015 Morrisons announces seven more supermarket closures Liverpool Echo 12 January 2016 Retrieved 12 January 2016 Mendick Robert 14 November 2015 Sour truth behind Morrisons For Farmers milk The Daily Telegraph Archived from the original on 12 January 2022 Retrieved 16 November 2015 Black Alex 24 August 2017 UPDATE Morrisons announces major changes to Milk for Farmers range Farmers Guardian Retrieved 12 August 2022 Morrisons announces Milk for Farmers that supports British farmers Morrisons Wm Morrison Supermarkets Retrieved 12 August 2022 Morrisons axes 3 000 managers in shake up BBC News 23 January 2020 Retrieved 24 January 2020 Meddings Sabah Former Post Office chief Paula Vennells told quit public jobs The Times Retrieved 12 December 2020 Flinders Karl 22 June 2020 Care Quality Commission to discuss concerns over Paula Vennells NHS role Computer Weekly Retrieved 5 July 2020 Post office scandal Ex boss quits director jobs after scandal BBC News BBC 26 April 2021 Retrieved 12 August 2022 Morrisons employee leads nationwide protests over Frankenchickens The Independent 15 August 2021 Retrieved 16 August 2021 Morrisons rejects 5 5bn takeover offer from private equity firm The Guardian 19 June 2021 Retrieved 20 June 2021 Rule 2 7 Announcement Offer from Fortress London Stock Exchange 3 July 2021 Morrisons Supermarket agrees 6 3bn takeover BBC News 4 July 2021 Morrisons Bidding war looms for supermarket as rivals circle BBC News 7 July 2021 Elder Bryce 5 July 2021 A Wm Morrison bidding war is a failure of public markets Financial Times Archived from the original on 10 December 2022 Prospect of Morrisons bidding war recedes BBC News 20 July 2021 Retrieved 20 July 2021 Fortress led group increases offer for Morrisons to 6 7bn The Guardian 6 August 2021 Retrieved 6 August 2021 Morrisons agrees to raised 6 7bn takeover offer from Fortress BBC News 6 August 2021 Retrieved 6 August 2021 Morrisons backs US firm s improved takeover offer BBC News 20 August 2021 Retrieved 20 August 2021 Morrisons US firm wins auction to take over supermarket chain BBC News 2 October 2021 Retrieved 2 October 2021 7 1BN Morrisons takeover sanctioned Insider Media 26 October 2021 Retrieved 26 October 2021 Morrisons wins race to buy McColl s ahead of Asda owners The Guardian 9 May 2022 Retrieved 10 May 2022 a b c d Butler Sarah 27 February 2023 Is private equity tearing the soul out of Morrisons supermarket The Guardian What does new CEO Rami Baitieh need to do to turn Morrisons around and how is he likely to go about it The Grocer 6 November 2023 Retrieved 6 November 2023 Annual Report 2020 PDF Retrieved 10 October 2020 Links to Financial Reports Morrisons Corporate Cumulative years added as required Company History Morrisons Corporate Morrisons Retrieved 10 July 2021 Morrisons sail into Southern supermarket battle Morrisons to stop selling plastic carrier bags BBC News 8 April 2021 Retrieved 9 April 2021 Merrion Centre Morrisons Gets Bigger and Bigger Town Centre Securities Archived from the original on 2 April 2015 Retrieved 21 March 2015 Ruddick Graham 14 December 2015 Morrisons again turns to convenience stores with new brand launch The Guardian Retrieved 15 July 2021 Morrisons and Rontec to open a further 40 c stores erpecnews Retrieved 15 July 2021 NEW ROADSIDE DEVELOPMENT FOR ESSAR AS MPK SITE OPENS WITH MORRISONS DAILY Essar Oil UK 2019 Retrieved 15 July 2021 Morrisons to become wholesale supply partner for Channel Islands retailer Morrisons Corporate 13 February 2018 Retrieved 15 July 2021 Wells Liz 14 February 2018 Morrisons agrees franchise and wholesale deal with Sandpiper CI Talking Retail Retrieved 15 July 2021 Morrisons Daily SandpiperCI Retrieved 2 January 2022 Family run supermarkets sold BBC News 11 July 2003 Retrieved 2 January 2022 Beschizza Rob 25 February 2020 Chipsteaks are unique and delicious with tremendous protein value Boing Boing Retrieved 2 January 2022 BENEST SandpiperCI Retrieved 2 January 2022 Morrisons and McColl s wholesale supply partnership extended PDF Morrisons Corporate Retrieved 15 July 2021 Morrisons to revive Safeway brand name BBC News Retrieved 15 July 2021 Lyons Ben 5 March 2019 The UK s first Safeway Daily store is opening in Derby tomorrow Derbyshire Live Retrieved 15 July 2021 PRELIMINARY RESULTS FOR THE 52 WEEKS ENDED 3 FEBRUARY 2019 PDF Morrisons Corporate 3 February 2019 Retrieved 15 July 2021 Bamford Vince Morrisons to take wine online with Cellar site The Grocer Retrieved 17 March 2013 Morrisons to offer online shopping in Ocado deal BBC News 17 May 2013 Retrieved 20 March 2015 Ruddick Graham 29 February 2016 Amazon to start selling fresh and frozen Morrisons food The Guardian Retrieved 28 April 2018 Aldi becomes Britain s fourth largest supermarket BBC News 13 September 2022 Retrieved 9 December 2022 Tesco top in more parts of the UK BBC News 11 October 2006 Retrieved 22 May 2008 Wood John 14 March 2016 Morrisons food manufacturing splits analysts Foodmanufacture co uk Retrieved 4 April 2017 Team Which 17 February 2023 Morrisons review are Morrisons supermarkets and online delivery service any good Which Morrisons launches new doorstep delivery service for the vulnerable and elderly Kentlive 6 June 2020 Shopping and Help Accessing Food Directory PDF Report Impact Initiatives Ageing Well Service 18 November 2022 pp 3 4 Petrol Stations Morrisons Help Hub morrisons com Retrieved 2 May 2023 Morrisons More card is now My Morrisons here s everything you need to know Yours 20 June 2022 Retrieved 2 May 2023 fuelGenie Morrisons Fuel Cards fuelGenie www fuelgenie co uk Retrieved 2 May 2023 Wood Zoe Hawkes Alex 15 February 2011 Morrisons buys Kiddicare for 70m The Guardian London Retrieved 17 March 2013 Morrisons buys Best Buy stores for Kiddicare expansion BBC News 26 January 2012 Retrieved 17 March 2013 Kiddicare bought by retailer Worldstores just two months after Endless acquisition Retail Week 30 September 2014 Retrieved 20 March 2015 Morrisons restructuring sparks fears of new price war BBC News 13 March 2014 Retrieved 21 March 2015 UK supermarket Morrisons completes sale of Fresh Direct stake Retrieved 18 August 2016 Insight Research Global Convenience Store Focus Morrisons opens third M local convenience store Globalcstorefocus com 16 January 2012 Archived from the original on 22 May 2013 Retrieved 17 March 2013 Morrisons plans London DC for convenience stores Logistics Manager 6 September 2012 Archived from the original on 29 December 2013 Retrieved 17 March 2013 acquires Blockbuster stores for convenience expansion Morrisons Retrieved 17 March 2013 Morrisons acquires 6 HMV stores Retail Gazette 26 February 2013 Retrieved 17 March 2013 My Local enters administration with 1 000 jobs at risk BBC News 29 June 2016 Retrieved 21 October 2016 The Grocer Today The Grocer Archived from the original on 28 September 2007 Retrieved 12 March 2011 Morrisons unveils M Savers value range Marketing Week 12 December 2011 Retrieved 18 February 2021 Lovett Gina 12 March 2007 20 20 rebrands Morrisons Design Week Archived from the original on 27 September 2007 Retrieved 12 March 2011 Hobbs Thomas 10 March 2016 Morrisons rebrands as it focuses on being surprisingly good at pricing Marketing Week Retrieved 17 October 2016 PLC Morrisons Morrisons is bringing back More reasons to shop at Morrisons Morrisons Retrieved 3 July 2023 Christie Sophie 26 October 2014 Morrisons takes on discount rivals with bold loyalty card Is it any good The Daily Telegraph London Archived from the original on 12 January 2022 Retrieved 21 March 2015 Morrisons launches new look More loyalty scheme Decision Marketing 2 June 2016 Retrieved 21 September 2016 My Morrisons More Card changes Morrisons May 2021 Retrieved 12 May 2021 Wright Georgia 22 May 2023 Morrisons brings back More Card loyalty scheme nationwide Retail Gazette Retrieved 22 May 2023 Morrisons forges ahead despite trading blips TheGrocer co uk Retrieved 20 March 2015 Morrisons launches Tommy s Afternoon Tea Box to mark 75th anniversary of the end of World War Two Daily Record 18 August 2020 Retrieved 18 August 2020 Morrison buys Rathbone Bakeries The Guardian UK Press Association 3 May 2005 Retrieved 12 March 2011 Depot strengthens Morrisons in the South The Grocer 28 May 2007 Retrieved 12 September 2015 Morrisons Distribution Centre Preview Bridgwater Mercury Retrieved 3 January 2012 Morrisons Warehouse approved in Bridgwater BBC News 9 March 2011 Retrieved 3 January 2012 200 jobs to go as DHL depot to close Swindon Advertiser Retrieved 12 September 2015 External links edit nbsp Wikimedia Commons has media related to Morrisons Official website Retrieved from https en wikipedia org w index php title Morrisons amp oldid 1197919745, wikipedia, wiki, book, books, library,

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