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Wikipedia

eBay

February 05, 2023

Coordinates: 37°17′43″N 121°55′34″W / 37.2952°N 121.9260°W / 37.2952; -121.9260

eBay Inc. (/ˈiːbeɪ/ EE-bay) is an American multinational e-commerce company based in San Jose, California, that facilitates consumer-to-consumer and business-to-consumer sales through its website. eBay was founded by Pierre Omidyar in 1995 and became a notable success story of the dot-com bubble. eBay is a multibillion-dollar business with operations in about 32 countries, as of 2019.[1][2] The company manages the eBay website, an online auction and shopping website in which people and businesses buy and sell a wide variety of goods and services worldwide. The website is free to use for buyers, but sellers are charged fees for listing items after a limited number of free listings, and an additional or separate fee when those items are sold.[3]

eBay Inc.
Logo since 2012
Headquarters in the Willow Glen district
of San Jose, California, in 2021.
FormerlyAuctionWeb (1995–1997)
TypePublic
IndustryE-commerce
FoundedSeptember 3, 1995; 27 years ago (1995-09-03)
FounderPierre Omidyar
HeadquartersSan Jose, California, U.S.
Area served
Worldwide
Key people
ServicesOnline shopping
Revenue US$10.42 billion (2021)[1]
US$2.92 billion (2021)[1]
US$2.7 billion (2021)[1]
Total assets US$26.63 billion (2021)[1]
Total equity US$9.78 billion (2021)[1]
Number of employees
~10,800 (December 2021)[1]
SubsidiariesAuction Co., iBazar, GittiGidiyor, G-Market, Half.com, Qoo10.jp
Websitewww.ebay.com

In addition to eBay's original auction-style sales, the website has evolved and expanded to include: instant "Buy It Now" shopping; shopping by Universal Product Code, ISBN, or other kind of SKU number (via Half.com, which was shut down in 2017); and other services. eBay previously offered online money transfers as part of its services (via PayPal,[4] which was a wholly owned subsidiary of eBay from 2002 to 2015);[5] online classified advertisements (via Kijiji, or eBay Classifieds Group); and online event ticket trading (via StubHub). On July 25, 2018, eBay announced a new partnership with PayPal's rivals Apple and Square in place of its longtime payment partner PayPal.[6]

History

1990s

The AuctionWeb was founded in California on September 3, 1995, by French-born Iranian-American computer programmer Pierre Omidyar as part of a larger personal site.[7] One of the first items sold on AuctionWeb was a broken laser pointer for $14.83. Astonished, Omidyar contacted the winning bidder to ask if he understood that the laser pointer was broken; the buyer explained: "I'm a collector of broken laser pointers."[8][9] It soon became the first online auction site allowing person-to-person transactions, and its popularity boomed.[10]

Reportedly, eBay was simply a hobby for Omidyar until his Internet service provider informed him he would need to upgrade to a business account due to his high website traffic. The monthly price increase from $30 to $250 prompted him to start charging eBay users, who continued to use the site. Chris Agarpao was eBay's first employee; he processed mailed check payments.[11]

 
Pierre Omidyar, founder and chairman of eBay

Jeffrey Skoll was hired as the first new president of the company in early 1996. In November 1996, the E-Commerce platform entered into its first third-party licensing deal, with a company called Electronic Travel Auction, to use SmartMarket Technology to sell plane tickets and other travel products. Growth was phenomenal: from 250,000 auctions during all of 1996 to 200,000 in January 1997 alone.[12][7][verification needed]

The company officially changed the name of its service from AuctionWeb to eBay in September 1997, after Echo Bay Technology Group, Omidyar's consulting firm. The domain name echobay.com was already taken by a gold mining company,[13] so Omidyar shortened it to eBay.com.[14] In 1997 the company received $6.7 million in funding from the venture capital firm Benchmark Capital.[15]

The frequently repeated story that eBay was founded to help Omidyar's fiancée trade Pez candy dispensers was fabricated in 1997 by public relations manager Mary Lou Song to give the media a human-interest story more appealing than Omidyar's original vision of a "perfect market".[16][7] The Pez dispenser myth generated enormous publicity and led to explosive early growth among toy collectors.

The leader in the toy category quickly became Beanie Babies manufactured by Ty, Inc., the most difficult toys to find in retail stores. As collectors internationally were trying to complete their collection of Beanie Babies, Ty set up the first business-to-consumer Web site, a secondary-market online trading post where people could trade their Beanie Babies. However, it was overwhelmed with unsortable listings, creating an urgent demand for a more efficient online trading system.[17][18] Beanie Babies quickly became the dominant product on eBay, accounting for 10% of all listings in 1997, as collectors thronged eBay's user-friendly interface to search for specific Beanie Babies.

Meg Whitman was hired by the board as eBay president and CEO in March 1998. At the time, the company had 30 employees,[19] half a million users and revenues of $4.7 million in the United States.[20]

On September 21, 1998, eBay went public.[21] In the risk factors section of the annual report filed with the US Securities and Exchange Commission in 1998, Omidyar notes eBay's dependence on the continued strength of the Beanie Babies market.[17][22] After eBay went public, both Omidyar and Skoll became instant billionaires: eBay's target of $18 per share was all but ignored as the price went to $53.50 on the first day of trading.[23]

2000s

As the company expanded product categories beyond collectibles into almost any saleable item, business grew quickly.[8] In 2000, eBay had 12 million registered users and a cyberinventory of more than 4.5 million items on sale on any given day.[24] In 2001, eBay had the largest userbase of any e-commerce site.[10] In February 2002 the company purchased iBazar, a similar European auction web site founded in 1998,[25] and then bought PayPal on October 3, 2002.[26]

By early 2008 the company had expanded worldwide, counting hundreds of millions of registered users as well as 15,000 employees and revenues of almost $7.7 billion. After nearly ten years at eBay, Whitman decided to enter politics. On January 23, 2008, the company announced that Whitman would step down on March 31, 2008, and John Donahoe was selected to become president and CEO.[27] Whitman remained on the board of directors and continued to advise Donahoe through 2008. In late 2009 eBay completed the sale of Skype for $2.75 billion, but still owned 30% equity in the company.[28]

2010s

In 2012, eBay was charged by the United States Department of Justice with entering into non-solicitation agreements with other technology companies involving their highly skilled employees.[29]

On September 30, 2014, eBay announced it would spin off PayPal into a separate publicly traded company, a demand made nine months prior by activist hedge fund magnate Carl Icahn. The spinoff completed on July 18, 2015. eBay's then chief executive, John Donahoe, stepped down from that role.[30][31][32] Flipkart and eBay entered into a strategic partnership in 2017 under which eBay Inc acquired a 5.44% stake in Flipkart in exchange for its eBay India business for $211 million and a $514 million cash investment. As part of the partnership, Flipkart decided to use the eBay platform for global outsourcing.[33]

On January 31, 2018, eBay announced that they would replace PayPal as its primary payments provider with Netherlands-based start-up Adyen. The transition was set to be completed by 2021, but PayPal would remain an acceptable payment option on the site until further notice.[34]

On September 21, 2018, it was reported that eBay would install a security fence around the perimeter of its San Jose headquarters in response to the YouTube headquarters shooting earlier that year.[35]

On July 31, 2019, the company acquired a 5.59 percent stake in Paytm Mall.[36]

On September 25, 2019, it was announced that Devin Wenig would be stepping down as eBay's CEO, and that Scott Schenkel, senior vice president and chief financial officer since 2015, had been appointed as the interim CEO.[37]

2020s

On April 13, 2020, it was announced that Jamie Iannone would become the CEO on April 27.[38] On June 15, 2020, eBay stated that[39] that five employees were terminated in September after a law enforcement notification in August because of a possibly criminal case of harassment of journalists perpetrated by some of the terminated employees.[40][41][42] Six former employees were charged with Aggressive Cyberstalking.[43]

In July 2020, Adevinta announced to acquire eBay Classifieds Group.[44] The deal closed on June 25.[45]

Corporate affairs

Board of directors

As of April 2022 the board of directors was as follows:[46]

Former board members
  • Pierre Omidyar, director since 1996 and chairman of eBay from May 1996 to May 2015. In 2020, it was announced that he will be leaving the board, however, will still hold the director emeritus title. Additionally, he could still potentially attend board meetings if invited, but won't have the right to vote.[47]
  • Meg Whitman. She was president and CEO of eBay from 1998 to 2008.
  • Jesse Cohn, Head of U.S. Equity Activism at Elliott Management Corporation. He joined the board in 2019 and left the next year.[47]
  • Thomas J. Tierney, co-founder of the Bridgespan Group, Chairman of eBay from 2003 until 2020
  • Fred D. Anderson, former managing director of Elevation Partners, director of eBay from 2003 until 2020

In September 2012, eBay introduced a new logo using a thinner variation of the Univers typeface,[48] installed on the website on October 10, 2012. It replaced the thicker Univers logo that had been used since eBay's inception in 1995. An all red eBay logo with the same type set was also introduced to be used temporarily for various holidays.

  •  

    1995–2012

  •  

    2012–present

Profit and transactions

eBay generates revenue by a complex system of fees for services, listing product features, and a final value fee for sales proceeds by sellers. As of 2019 the US-based eBay.com charges US$0.35 as an insertion fee for a basic listing without any adornments. The final value fee is 10-12% of the total amount of the sale, which is the price of the item plus shipping charges.[49] Reduced final value fees are available to business registered customers. Other eBay websites follow a similar fee structure, but with different cost charges.

Under US law before 2018, a state could not require sellers located outside the state to collect a sales tax, which made making purchases on eBay more attractive to US buyers. Sellers that operate as a business do follow state tax regulations on eBay transactions.[50][51] Since 2018, changes to tax law in the United States force eBay (and other large marketplaces) to collect sales tax on any eBay purchase shipped to certain states.[52]

The company's business strategy includes increasing international trade.[53][54] eBay has already expanded to over two dozen countries, including China and India. Strategic international expansion has failed in Taiwan and Japan, where Yahoo! had a head start, and New Zealand, where Trade Me is the dominant online auction website. eBay also notably failed in China due to competition from local rival Taobao.[55] eBay entered the Chinese market in 2002 and shut down its Chinese site in 2007.[56] In India, eBay's operations came to a halt[57] after it sold off its India operations[58] to country's largest ecommerce company Flipkart, in the latter's $1.4Bn fundraise, where eBay was a participant.

In its Q1 2008 results, total payment volume via PayPal increased 17%, but of the eBay auction site it was up 61%.[59]

For most listing categories, eBay sellers are permitted to offer a variety of payment systems such as Escrow.com,[60] PayPal, Paymate, Propay, and Skrill.[61] Propay and Skrill were banned effective September 27, 2015, citing low usage.[62]

Escrow.com is eBay's approved escrow site. The transactions processed through Escrow.com largely are in relation to eBay Motors; however, they are not restricted to this type of listing.[60]

eBay runs an affiliate program under the name eBay Partner Network.[63] eBay affiliate marketers were originally paid a percentage of the eBay seller's transaction fees, with commissions ranging from 50% to 75% of the fees paid for an item purchased. In October 2009, eBay changed to an affiliate payout system that it calls Quality Click Pricing, in which affiliates are paid an amount determined by an undisclosed algorithm. The total earnings amount is then divided by the number of clicks the affiliate sent to eBay and is reported as Earnings Per Click, or EPC. In October 2013, ePN launched a new pricing model. The new model is more transparent and is based on category-level base commission rates with bonuses available for referring new and reactivated buyers.[64]

On April 18, 2012, eBay reported a 29% Q1 revenue increase to $3.3 billion compared to their Q1 in 2011. Net income was reported to be at $570 million for the quarter.[65]

For the fiscal year 2017, eBay reported losses of US$1.016 billion, with annual revenue of US$9.567 billion, an increase of 6.6% over the previous fiscal cycle. eBay's shares traded at over $35 per share, and its market capitalization was valued at over US$27.2 billion in October 2018.

Year Revenue
in mil. USD$ 		Net income
in mil. USD$ 		Total Assets
in mil. USD$ 		Price per Share
in USD$ 		Employees
2005[66] 4,552 1,082 11,789 15.65
2006[67] 5,970 1,126 13,494 13.00
2007[68] 7,672 348 15,366 13.25
2008[69] 8,541 1,779 15,592 9.58
2009[70] 8,727 2,389 18,408 7.29
2010[71] 9,156 1,801 22,004 9.68
2011[72] 11,652 3,229 27,320 12.28
2012[73] 14,072 2,609 37,074 16.61
2013[74] 16,047 2,856 41,488 21.03 33,500
2014[75] 8,790 46 45,132 21.01 34,600
2015[76] 8,592 1,725 17,755 25.00 11,600
2016[77] 8,979 7,266 23,847 27.08 12,600
2017[78] 9,567 −1,016 25,981 35.06 14,100
2018[79] 10,746 2,530 22,819 34.31 14,000
2019[80] 10,800 1,792 18,174 35.50 13,300
2020[81] 8,894 5,667 19,310 12,700
2021[1] 10,420 13,608 26,626 10,800

Environmental record

On May 8, 2008, eBay announced the opening of its newest building on the company's North Campus in San Jose, which is the first structure in the city to be built from the ground up to LEED Gold standards.[82] The building, the first the company had built in its 13-year existence, uses an array of 3,248 solar panels, spanning 60,000 square feet (5,600 m2), and providing 650 kilowatts of power to eBay's campus.[83] The array can supply 15–18% of the company's total energy requirements, reducing the amount of greenhouse gases that would be produced to create that energy by other means.[83] SolarCity, the company responsible for designing the array, estimates that the solar panels installed on eBay's campus will prevent 37 million pounds of carbon dioxide from being released into the environment as a result of replaced power production over the next three decades. Creating an equivalent impact to remove the same amount of carbon dioxide from the atmosphere would require planting 322 acres (1.30 km2) of trees.

The design of the building also incorporates other elements to reduce its impact on the environment. The building is equipped with a lighting system that detects natural ambient light sources and automatically dims artificial lighting to save 39% of the power usually required to light an office building. eBay's newest building also reduces demand on local water supplies by incorporating an eco-friendly irrigation system, and low-flow showerheads and faucets. Even during construction, more than 75% of the waste from construction was recycled. eBay also runs buses between San Francisco and the San Jose campus to reduce the number of commuting vehicles.[82] In 2014, eBay and several other Oregon businesses signed the Oregon Business Climate Declaration to promote local job growth and slow carbon pollution.[84]

Former subsidiaries and investments

Main article: List of acquisitions by eBay

PayPal

On October 3, 2002, PayPal became a wholly owned subsidiary of eBay.[85] Its corporate headquarters were sited in San Jose, California,[86] United States at eBay's North First Street satellite office campus. On September 30, 2014, eBay Inc. announced the divestiture of PayPal as an independent company, which was completed on July 20, 2015.[87]

Craigslist

In the summer of 2004, eBay acknowledged that it had acquired 25% of classified listings website Craigslist. Former Craigslist executive Phillip Knowlton was the seller, and he insisted that his former employer was aware of his plans to divest his holdings. Initially, eBay assured Craigslist that eBay would not ask Craigslist to change the way it did business.

In March 2005, eBay launched the classifieds service Kijiji. In April 2008, eBay sued Craigslist to "safeguard its four-year financial investment", claiming that in January 2008, Craigslist took actions that "unfairly diluted eBay's economic interest by more than 10%".[88] Craigslist countersued in May 2008 "to remedy the substantial and ongoing harm to fair competition" that Craigslist claimed was constituted by eBay's actions as a Craigslist shareholder.[89] In September 2010, Delaware Judge William Chandler ruled that the actions of Craigslist were unlawful and that the actions were taken by Craigslist founders Jim Buckmaster and Craig Newmark had "breached their fiduciary duty of loyalty", and restored eBay's stake in the company to 28.4% from a diluted level of 24.85%.[90] However, the judge dismissed eBay's objection to a staggered board provision, citing that Craigslist has the right to protect its own trade secrets.[91][92] eBay spokesman Michael Jacobson stated "We are very pleased that the court gave eBay what it sought from the lawsuit."[90]

Skype

In October 2005, eBay Inc. acquired Skype Technologies,[93] developer of the Skype VoIP and Instant messaging service, significantly expanding its customer base to more than 480 million registered users worldwide. eBay later sold a majority stake in Skype in November 2009, while retaining a minority investment.[94] This eventually led to the sale of the entire Skype business to Microsoft for $8.5 billion in May 2011.[95]

StubHub

StubHub's acquisition by eBay was announced in January 2007 for a reported $310 million.[96][97][98] According to CNN Money, 2007 was a very successful year for the company, handling five million individual transactions, more than in the previous six years combined of its history.[99] Staffing at StubHub had increased to 350 workers by the time of the sale.[98] Eight months after the acquisition, StubHub reached an exclusive agreement with Major League Baseball (MLB).[99] They get a piece of the 25% in commissions StubHub earns on either end of a sale. Ticketmaster filed a lawsuit against StubHub and eBay in 2007, alleging "intentional interference" with Ticketmaster's contractual rights.[100] In November 2019, eBay agreed to sell StubHub to Viagogo for $4.05 billion in cash;[101] the sale was completed in February 2020.[102]

Qoo10.jp

In April 2018, eBay acquired the Japanese division of Qoo10, a market place driven by Giosis and having the fourth GMV in Japan, for a reported $573 million.[103] With the close of the transaction, eBay also has relinquished its investment in Giosis’ non-Japanese businesses. This acquisition expands eBay's footprint in Japan, one of the largest e-commerce markets in the world. eBay made an initial investment in Giosis Pte. Ltd. in 2010. Since then, Giosis has established dynamic marketplace businesses across Asia. eBay's Japan business, including Giosis’ Japan business, will report into Jooman Park, senior vice president of eBay's Asia Pacific region.[104]

Service functionality

eBay is a publicly visible market which has attracted interest from economists, who have used it to analyze aspects of buying and selling behavior, auction formats, etc., comparing them with previous theoretical and empirical findings.

Computer information systems researchers have also shown interest in eBay. Michael Goul, Chairman of the Computer Information Systems department of the W. P. Carey School of Business at Arizona State University, published an academic case based on eBay's big data management and use in which he discusses how eBay is a data-driven company that processes 50 petabytes of data a day.[105]

eBay uses a system that allows different departments in the company to check out data from their data mart into sandboxes for analysis. According to Goul, eBay has already experienced significant business successes through its data analytics. eBay employs 5,000 data analysts to enable data-driven decision making.[105]

Third party

In 2006, the accounting software company Intuit launched a web-based donation tracking service called ItsDeductible. The service uses data from eBay to help users assign a market value to the items they donate.[106]

Visual search

In July 2017, eBay released an image search capability allowing users to find listings on the site that match an item depicted in a photo, using artificial intelligence and machine learning technologies.[107]

GCHQ

UK's GCHQ has a suite of tools for monitoring target use of eBay, named ELATE.[108]

Items

Millions of collectibles, decor, appliances, computers, furnishings, equipment, domain names,[109] vehicles, and other miscellaneous items are listed, bought, or sold daily on eBay. In 2006, eBay launched its Business & Industrial category, breaking into the industrial surplus business. Generally, anything can be auctioned on the site as long as it is not illegal and does not violate the eBay Prohibited and Restricted Items policy.[110] Services and intangibles can be sold, too. Large international companies, such as IBM, sell their newest products and offer services on eBay using competitive auctions and fixed-priced storefronts. Separate eBay sites such as eBay US and eBay UK allow the users to trade using the local currency. Software developers can create applications that integrate with eBay through the eBay API by joining the eBay Developers Program.[111] In June 2005, there were more than 15,000 members in the eBay Developers Program, comprising a broad range of companies creating software applications to support eBay buyers and sellers as well as eBay Affiliates.

Numerous government and police agencies[112] around the world now use eBay as well as traditional auctions to dispose of seized and confiscated goods.

Controversy has arisen over certain items put up for bid. For instance, in late 1999 a man offered one of his kidneys for auction on eBay, attempting to profit from the potentially lucrative (and, in the United States, illegal) market for transplantable human organs.[113]

 
eBay North First Street satellite office campus (home to PayPal)

Beginning in August 2007, eBay required listings in "Video Games" and "Health & Beauty" to accept its payment system PayPal and sellers could only accept PayPal for payments in the category "Video Games: Consoles".[114] Starting January 10, 2008, eBay said sellers can only accept PayPal as payment for the categories "Computing > Software", "Consumer Electronics > MP3 Players", "Wholesale & Job Lots > Mobile & Home Phones", and "Business, Office & Industrial > Industrial Supply / MRO".[115] eBay announced that starting in March 2008, eBay had added to this requirement that all sellers with fewer than 100 feedbacks must offer PayPal and no merchant account may be used as an alternative.[116][117] This is in addition to the requirement that all sellers from the United Kingdom have to offer PayPal.[118]

Further, and as noted below, it was a requirement to offer PayPal on all listings in Australia and the UK. In response to concerns expressed by the Australian Competition & Consumer Commission, however, eBay has since removed the policy on the eBay.com.au website requiring sellers to offer PayPal as a payment option.

 
eBay Express logo
 
eBay Office in Toronto, Canada

On April 24, 2006, eBay opened its new eBay Express site, which was designed to work like a standard Internet shopping site for consumers with United States addresses.[119] Before it closed in 2008, selected eBay items were mirrored on eBay Express, where buyers used a traditional digital shopping cart to purchase from multiple sellers.[120] The UK version was launched to eBay members in mid-October 2006, but on January 29, 2008, eBay announced its intention to close the site.[121] The German version, eBay Express Germany,[122] was also opened in 2006 and closed in 2008.

At the 2008 eBay Developer's Conference, eBay announced the Selling Manager Applications program (SM Apps).[123] The program allows approved developers to integrate their applications directly into the eBay.com interface.[124] The applications created by developers are available for subscription by eBay members who also subscribe to Selling Manager.

eBay maintains a number of specialty sites including the discussion boards, groups, answer center, chat rooms, and reviews and guides. eBay's mobile offerings include SMS alerts, a WAP site, Java ME clients, and mobile applications for Windows Phone, Android OS, and Apple iPhone.

The initiative Choice in eCommerce was founded on May 8, 2013, by several online retailers in Berlin, Germany.[125][126][127][128][129][130][131][132][133] The cause was, in the view of the initiative, sales bans and online restrictions by individual manufacturers. The dealers felt cut off from their main sales channel and thus deprived them the opportunity to use online platforms like Amazon, eBay, or Rakuten in a competitive market for the benefit of their customers.

Unusual items

Main article: Unusual eBay listings

Many unusual items have been placed for sale on eBay, including at least two previously undiscovered species, including the Coelopleurus exquisitus sea urchin.[134][135]

Prohibited or restricted items

In its earliest days, eBay was nearly unregulated. However, as the site grew, it became necessary to restrict or prohibit auctions for various items. Note that some of the restrictions relate to eBay.com (the US site), while other restrictions apply to specific European sites (such as Nazi paraphernalia). Regional laws and regulations may apply to the seller or the buyer. Generally, if the sale or ownership of an item is regulated or prohibited by one or more states, eBay will not permit its listing. Among the hundred or so banned or restricted categories:

Bidding

Auction-style listings

Main article: Proxy bid

Bidding on eBay (old or new)'s auction-style listing is called proxy bidding and is essentially equivalent to a Vickrey auction (sealed-bid), with the following exceptions.

  • The winning bidder pays the second-highest bid plus one bid increment amount (that is, some small predefined amount relative to the bid size), instead of simply the highest bid. However, since the bid increment amounts are relatively insignificant compared to the bid size, they are not considered from a strategic standpoint.[161]
  • The highest bidder's bid is sealed, as in a Vickrey auction, but the current winning bid (second highest plus one increment) is displayed throughout the auction to allow price discovery.[162]
  • Because eBay's auction-style listings are sealed-bid, it is usually to all bidders' advantage that bids are made only at the very end of the auction (except for an initial minimum bid, that cancels out a "Buy It Now" option, or prevents the seller from ending the listing early). Early bids will usually not increase the bidder's chance of winning the auction, and will often raise the item's final price (winning bid) for the eventual winner.
  • eBay also allows sellers to offer a "Buy it Now" price that will end the auction immediately. The Buy It Now price is available until someone bids on the item, or until the reserve price is met. When the Buy It Now option disappears, the auction-style listing proceeds normally.[163]

Seller ratings

In 2008, eBay implemented a system of seller ratings with four categories. Buyers are asked to rate the seller in each of these categories with a score of one to five, with five being the highest rating. Unlike the overall feedback rating, these ratings are anonymous; neither sellers nor other users learn how individual buyers rated the seller. The listings of sellers with a rating of 4.3 or below in any of the four rating categories appear lower in search results. Power Sellers are required to have scores in each category above 4.5.[164][165][166][167][168]

In a reversal of roles, on January 24, 2010, Auctionbytes.com held an open survey in which sellers could rate eBay, as well as competing auction and marketplace sites.[169] In the survey, users were asked to rank 15 sites based on five criteria: profitability, customer service, communication, ease of use, and recommendation.

eBay was ranked 13th,[170] after other large sites such as Amazon and Craigslist, as well as lesser-known selling sites such as Atomic Mall, eCRATER, and Ruby Lane. In individual category rankings, eBay was rated the worst of all the 15 sites on customer service and communication, and average on ease of use. Some respondents stated they would have given eBay a rating of 10, three to five years ago. eBay was rated twelfth out of fifteen in the Recommended Selling Venue category.

Charity auctions

Using MissionFish as an arbiter, eBay allows sellers to donate a portion of their auction proceeds to a charity of the seller's choice.[171] The program is called eBay Giving Works in the US, and eBay for Charity[172] in the UK. eBay provides a partial refund of seller fees for items sold through charity auctions.[173] As of March 4, 2010, $154 million has been raised for US nonprofits by the eBay Community since eBay Giving Works began in 2003.[174]

Some high-profile charity auctions have been advertised on the eBay home page.[175] As of June 2010, the highest successful bid on a single item for charity was for the annual "Power Lunch"[176] with investor Warren Buffett at the famous Smith & Wollensky Steakhouse in New York. The winning bid was $2.63 million with all of the proceeds going to the Glide Foundation. The winning bidder was not made public, but was able to bring up to seven friends to the lunch. In 2012, a higher bid, of $3.46 million, also going to the Glide Foundation, won a lunch with Buffet.[177] In 2016 an anonymous bidder won a $3.45 million lunch with Warren Buffett and the money raised from the auction was given to Glide Foundation.[178]

The previous highest successful bid on a single item for charity was for a letter[179] sent to Mark P. Mays, CEO of Clear Channel (parent company of Premiere Radio Networks the production company that produces The Rush Limbaugh Show and Glenn Beck Program) by Senator Harry Reid and forty other Democratic senators, complaining about comments made by conservative talk show host Rush Limbaugh. The winning bid was $2,100,100, with all of the proceeds going to the Marine Corps-Law Enforcement Foundation, benefiting the education of children of men and women who have died serving in the armed forces. The winning bid was matched by Limbaugh in his largest charity donation to date.[180]

In 2007, eBay Canada partnered with Montreal-based digital branding agency CloudRaker to develop a campaign to raise money for Sainte-Justine children's hospital in Montreal. They aligned themselves with Internet phenomenon Têtes à claques to create an eBay auction based on popular T-A-C character Uncle Tom, an infomercial host who pitches absurd products. eBay and CloudRaker reproduced Uncle Tom's imaginary products, The Body Toner Fly Swatter, The Willi Waller Potato Peeler, and the LCD Shovel and sold them online. In six weeks, they raised $15,000 for Hôpital St-Justine with one fly swatter, one potato peeler, and one shovel, a world record. The Body Toner Fly Swatter sold for $8,600, the Willi Waller Potato Peeler sold for $3,550, and the LCD Shovel sold for $2,146.21.

Shipping

During auction setup, eBay provides shipping-method choices to sellers: ordinary mail, express mail, and/or courier service. The seller may choose to offer only one shipping method to buyers, or the seller may offer buyers a choice of options.

Very-low-value items shipped directly from China are sometimes shipped by surface mail (seamail), which is inexpensive but takes one to two months.[181] If the buyer is in a hurry, he or she might be able to pay an extra fee to upgrade to second-class Surface Air Lifted shipping or to first-class airmail shipping.

Since 2012, eBay has been enlisting sellers into its "Global Shipping Program". If a seller uses the program, non-domestic buyers pay a fee to Pitney Bowes. The seller sends the item to a Pitney Bowes facility in the US (or the UK), which then forwards it to the buyer, taking care of all international shipping requirements. The program is claimed to enhance the product selection available to international buyers.[182]

In March 2022, eBay stopped shipping in Russia and Ukraine due to the 2022 Russian invasion of Ukraine.[183]

Criticisms and controversies

Main article: Criticism of eBay

Common eBay criticisms involve concerns over fraud, forgeries and intellectual property violations in auction items.[citation needed] There are also issues of how negative feedback after an auction can offset the benefits of using eBay as a trading platform.[citation needed] eBay has been criticized for not paying UK taxes: the Sunday Times reported in October 2012 that eBay paid only £1.2m in tax on sales of over £800m.[184]

2014 security breach

On May 21, 2014, the company revealed that the consumer database of usernames, passwords, phone numbers, and physical addresses had been breached between late February and early March. Users were advised to change their passwords; to expedite this, a "change password" feature was added to profiles of users who had not yet done so. The Syrian Electronic Army took responsibility for the attack. The SEA said that even though the hack revealed millions of users' banking details to them, they would not misuse the data. They had replaced the front pages of the websites with their own logo, called "Defacing" in technical terms. The hack caused eBay's share price to crash in intra-day trade as a result of the breach of security.[185][186][187][188]

Stalking scandal

Main article: eBay stalking scandal

A cyberstalking and harassment campaign conducted in 2019 against an online newsletter led to charges made public in 2020 against seven members of eBay's global security team, as well as arrests of two of those charged. Wenig, the company's CEO at the time of the harassment campaign, has not been charged.[189][190][191][192]

See also

References

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February 05, 2023
ebay, coordinates, 2952, 9260, 2952, 9260, american, multinational, commerce, company, based, jose, california, that, facilitates, consumer, consumer, business, consumer, sales, through, website, founded, pierre, omidyar, 1995, became, notable, success, story,. Coordinates 37 17 43 N 121 55 34 W 37 2952 N 121 9260 W 37 2952 121 9260 eBay Inc ˈ iː b eɪ EE bay is an American multinational e commerce company based in San Jose California that facilitates consumer to consumer and business to consumer sales through its website eBay was founded by Pierre Omidyar in 1995 and became a notable success story of the dot com bubble eBay is a multibillion dollar business with operations in about 32 countries as of 2019 update 1 2 The company manages the eBay website an online auction and shopping website in which people and businesses buy and sell a wide variety of goods and services worldwide The website is free to use for buyers but sellers are charged fees for listing items after a limited number of free listings and an additional or separate fee when those items are sold 3 eBay Inc Logo since 2012Headquarters in the Willow Glen districtof San Jose California in 2021 FormerlyAuctionWeb 1995 1997 TypePublicTraded asNasdaq EBAYNASDAQ 100 componentS amp P 500 componentIndustryE commerceFoundedSeptember 3 1995 27 years ago 1995 09 03 FounderPierre OmidyarHeadquartersSan Jose California U S Area servedWorldwideKey peopleThomas J Tierney chairman Jamie Iannone president wbr amp CEO ServicesOnline shoppingRevenueUS 10 42 billion 2021 1 Operating incomeUS 2 92 billion 2021 1 Net incomeUS 2 7 billion 2021 1 Total assetsUS 26 63 billion 2021 1 Total equityUS 9 78 billion 2021 1 Number of employees 10 800 December 2021 1 SubsidiariesAuction Co iBazar GittiGidiyor G Market Half com Qoo10 jpWebsitewww wbr ebay wbr comIn addition to eBay s original auction style sales the website has evolved and expanded to include instant Buy It Now shopping shopping by Universal Product Code ISBN or other kind of SKU number via Half com which was shut down in 2017 and other services eBay previously offered online money transfers as part of its services via PayPal 4 which was a wholly owned subsidiary of eBay from 2002 to 2015 5 online classified advertisements via Kijiji or eBay Classifieds Group and online event ticket trading via StubHub On July 25 2018 eBay announced a new partnership with PayPal s rivals Apple and Square in place of its longtime payment partner PayPal 6 Contents 1 History 1 1 1990s 1 2 2000s 1 3 2010s 1 4 2020s 2 Corporate affairs 2 1 Board of directors 2 2 Logo 2 3 Profit and transactions 2 4 Environmental record 2 5 Former subsidiaries and investments 2 5 1 PayPal 2 5 2 Craigslist 2 5 3 Skype 2 5 4 StubHub 2 5 5 Qoo10 jp 3 Service functionality 3 1 Third party 3 2 Visual search 3 3 GCHQ 3 4 Items 3 4 1 Unusual items 3 4 2 Prohibited or restricted items 3 5 Bidding 3 5 1 Auction style listings 3 5 2 Seller ratings 3 5 3 Charity auctions 3 6 Shipping 4 Criticisms and controversies 4 1 2014 security breach 4 2 Stalking scandal 5 See also 6 References 7 External linksHistory Edit1990s Edit The AuctionWeb was founded in California on September 3 1995 by French born Iranian American computer programmer Pierre Omidyar as part of a larger personal site 7 One of the first items sold on AuctionWeb was a broken laser pointer for 14 83 Astonished Omidyar contacted the winning bidder to ask if he understood that the laser pointer was broken the buyer explained I m a collector of broken laser pointers 8 9 It soon became the first online auction site allowing person to person transactions and its popularity boomed 10 Reportedly eBay was simply a hobby for Omidyar until his Internet service provider informed him he would need to upgrade to a business account due to his high website traffic The monthly price increase from 30 to 250 prompted him to start charging eBay users who continued to use the site Chris Agarpao was eBay s first employee he processed mailed check payments 11 Pierre Omidyar founder and chairman of eBay Jeffrey Skoll was hired as the first new president of the company in early 1996 In November 1996 the E Commerce platform entered into its first third party licensing deal with a company called Electronic Travel Auction to use SmartMarket Technology to sell plane tickets and other travel products Growth was phenomenal from 250 000 auctions during all of 1996 to 200 000 in January 1997 alone 12 7 verification needed The company officially changed the name of its service from AuctionWeb to eBay in September 1997 after Echo Bay Technology Group Omidyar s consulting firm The domain name echobay com was already taken by a gold mining company 13 so Omidyar shortened it to eBay com 14 In 1997 the company received 6 7 million in funding from the venture capital firm Benchmark Capital 15 The frequently repeated story that eBay was founded to help Omidyar s fiancee trade Pez candy dispensers was fabricated in 1997 by public relations manager Mary Lou Song to give the media a human interest story more appealing than Omidyar s original vision of a perfect market 16 7 The Pez dispenser myth generated enormous publicity and led to explosive early growth among toy collectors The leader in the toy category quickly became Beanie Babies manufactured by Ty Inc the most difficult toys to find in retail stores As collectors internationally were trying to complete their collection of Beanie Babies Ty set up the first business to consumer Web site a secondary market online trading post where people could trade their Beanie Babies However it was overwhelmed with unsortable listings creating an urgent demand for a more efficient online trading system 17 18 Beanie Babies quickly became the dominant product on eBay accounting for 10 of all listings in 1997 as collectors thronged eBay s user friendly interface to search for specific Beanie Babies Meg Whitman was hired by the board as eBay president and CEO in March 1998 At the time the company had 30 employees 19 half a million users and revenues of 4 7 million in the United States 20 On September 21 1998 eBay went public 21 In the risk factors section of the annual report filed with the US Securities and Exchange Commission in 1998 Omidyar notes eBay s dependence on the continued strength of the Beanie Babies market 17 22 After eBay went public both Omidyar and Skoll became instant billionaires eBay s target of 18 per share was all but ignored as the price went to 53 50 on the first day of trading 23 2000s Edit As the company expanded product categories beyond collectibles into almost any saleable item business grew quickly 8 In 2000 eBay had 12 million registered users and a cyberinventory of more than 4 5 million items on sale on any given day 24 In 2001 eBay had the largest userbase of any e commerce site 10 In February 2002 the company purchased iBazar a similar European auction web site founded in 1998 25 and then bought PayPal on October 3 2002 26 By early 2008 the company had expanded worldwide counting hundreds of millions of registered users as well as 15 000 employees and revenues of almost 7 7 billion After nearly ten years at eBay Whitman decided to enter politics On January 23 2008 the company announced that Whitman would step down on March 31 2008 and John Donahoe was selected to become president and CEO 27 Whitman remained on the board of directors and continued to advise Donahoe through 2008 In late 2009 eBay completed the sale of Skype for 2 75 billion but still owned 30 equity in the company 28 2010s Edit In 2012 eBay was charged by the United States Department of Justice with entering into non solicitation agreements with other technology companies involving their highly skilled employees 29 On September 30 2014 eBay announced it would spin off PayPal into a separate publicly traded company a demand made nine months prior by activist hedge fund magnate Carl Icahn The spinoff completed on July 18 2015 eBay s then chief executive John Donahoe stepped down from that role 30 31 32 Flipkart and eBay entered into a strategic partnership in 2017 under which eBay Inc acquired a 5 44 stake in Flipkart in exchange for its eBay India business for 211 million and a 514 million cash investment As part of the partnership Flipkart decided to use the eBay platform for global outsourcing 33 On January 31 2018 eBay announced that they would replace PayPal as its primary payments provider with Netherlands based start up Adyen The transition was set to be completed by 2021 but PayPal would remain an acceptable payment option on the site until further notice 34 On September 21 2018 it was reported that eBay would install a security fence around the perimeter of its San Jose headquarters in response to the YouTube headquarters shooting earlier that year 35 On July 31 2019 the company acquired a 5 59 percent stake in Paytm Mall 36 On September 25 2019 it was announced that Devin Wenig would be stepping down as eBay s CEO and that Scott Schenkel senior vice president and chief financial officer since 2015 had been appointed as the interim CEO 37 2020s Edit On April 13 2020 it was announced that Jamie Iannone would become the CEO on April 27 38 On June 15 2020 eBay stated that 39 that five employees were terminated in September after a law enforcement notification in August because of a possibly criminal case of harassment of journalists perpetrated by some of the terminated employees 40 41 42 Six former employees were charged with Aggressive Cyberstalking 43 In July 2020 Adevinta announced to acquire eBay Classifieds Group 44 The deal closed on June 25 45 Corporate affairs EditBoard of directors Edit As of April 2022 the board of directors was as follows 46 Anthony Bates CEO of Genesys Adriane M Brown advisor at Intellectual Ventures LLC Diana Farrell CEO of JPMorgan Chase Institute Logan Green CEO of Lyft Bonnie Hammer chairman NBC Universal Carol Hayles Chair of Audit Committee Jamie Iannone CEO of eBay Kathleen Mitic CEO of Sitch Inc Matt Murphy CEO of Marvell Technology Group Paul Pressler Partner at Clayton Dubilier amp Rice LLC Chairman of eBay since 2020 Mohak Shroff SVP and Head of Engineering LinkedIn Bob Swan CEO of Intel Corporation Perry Traquina CEO of Wellington Management CompanyFormer board membersPierre Omidyar director since 1996 and chairman of eBay from May 1996 to May 2015 In 2020 it was announced that he will be leaving the board however will still hold the director emeritus title Additionally he could still potentially attend board meetings if invited but won t have the right to vote 47 Meg Whitman She was president and CEO of eBay from 1998 to 2008 Jesse Cohn Head of U S Equity Activism at Elliott Management Corporation He joined the board in 2019 and left the next year 47 Thomas J Tierney co founder of the Bridgespan Group Chairman of eBay from 2003 until 2020 Fred D Anderson former managing director of Elevation Partners director of eBay from 2003 until 2020Logo Edit In September 2012 eBay introduced a new logo using a thinner variation of the Univers typeface 48 installed on the website on October 10 2012 It replaced the thicker Univers logo that had been used since eBay s inception in 1995 An all red eBay logo with the same type set was also introduced to be used temporarily for various holidays 1995 2012 2012 presentProfit and transactions Edit eBay generates revenue by a complex system of fees for services listing product features and a final value fee for sales proceeds by sellers As of 2019 the US based eBay com charges US 0 35 as an insertion fee for a basic listing without any adornments The final value fee is 10 12 of the total amount of the sale which is the price of the item plus shipping charges 49 Reduced final value fees are available to business registered customers Other eBay websites follow a similar fee structure but with different cost charges Under US law before 2018 a state could not require sellers located outside the state to collect a sales tax which made making purchases on eBay more attractive to US buyers Sellers that operate as a business do follow state tax regulations on eBay transactions 50 51 Since 2018 changes to tax law in the United States force eBay and other large marketplaces to collect sales tax on any eBay purchase shipped to certain states 52 The company s business strategy includes increasing international trade 53 54 eBay has already expanded to over two dozen countries including China and India Strategic international expansion has failed in Taiwan and Japan where Yahoo had a head start and New Zealand where Trade Me is the dominant online auction website eBay also notably failed in China due to competition from local rival Taobao 55 eBay entered the Chinese market in 2002 and shut down its Chinese site in 2007 56 In India eBay s operations came to a halt 57 after it sold off its India operations 58 to country s largest ecommerce company Flipkart in the latter s 1 4Bn fundraise where eBay was a participant In its Q1 2008 results total payment volume via PayPal increased 17 but of the eBay auction site it was up 61 59 For most listing categories eBay sellers are permitted to offer a variety of payment systems such as Escrow com 60 PayPal Paymate Propay and Skrill 61 Propay and Skrill were banned effective September 27 2015 citing low usage 62 Escrow com is eBay s approved escrow site The transactions processed through Escrow com largely are in relation to eBay Motors however they are not restricted to this type of listing 60 eBay runs an affiliate program under the name eBay Partner Network 63 eBay affiliate marketers were originally paid a percentage of the eBay seller s transaction fees with commissions ranging from 50 to 75 of the fees paid for an item purchased In October 2009 eBay changed to an affiliate payout system that it calls Quality Click Pricing in which affiliates are paid an amount determined by an undisclosed algorithm The total earnings amount is then divided by the number of clicks the affiliate sent to eBay and is reported as Earnings Per Click or EPC In October 2013 ePN launched a new pricing model The new model is more transparent and is based on category level base commission rates with bonuses available for referring new and reactivated buyers 64 On April 18 2012 eBay reported a 29 Q1 revenue increase to 3 3 billion compared to their Q1 in 2011 Net income was reported to be at 570 million for the quarter 65 For the fiscal year 2017 eBay reported losses of US 1 016 billion with annual revenue of US 9 567 billion an increase of 6 6 over the previous fiscal cycle eBay s shares traded at over 35 per share and its market capitalization was valued at over US 27 2 billion in October 2018 Year Revenuein mil USD Net incomein mil USD Total Assetsin mil USD Price per Sharein USD Employees2005 66 4 552 1 082 11 789 15 652006 67 5 970 1 126 13 494 13 002007 68 7 672 348 15 366 13 252008 69 8 541 1 779 15 592 9 582009 70 8 727 2 389 18 408 7 292010 71 9 156 1 801 22 004 9 682011 72 11 652 3 229 27 320 12 282012 73 14 072 2 609 37 074 16 612013 74 16 047 2 856 41 488 21 03 33 5002014 75 8 790 46 45 132 21 01 34 6002015 76 8 592 1 725 17 755 25 00 11 6002016 77 8 979 7 266 23 847 27 08 12 6002017 78 9 567 1 016 25 981 35 06 14 1002018 79 10 746 2 530 22 819 34 31 14 0002019 80 10 800 1 792 18 174 35 50 13 3002020 81 8 894 5 667 19 310 12 7002021 1 10 420 13 608 26 626 10 800Environmental record Edit On May 8 2008 eBay announced the opening of its newest building on the company s North Campus in San Jose which is the first structure in the city to be built from the ground up to LEED Gold standards 82 The building the first the company had built in its 13 year existence uses an array of 3 248 solar panels spanning 60 000 square feet 5 600 m2 and providing 650 kilowatts of power to eBay s campus 83 The array can supply 15 18 of the company s total energy requirements reducing the amount of greenhouse gases that would be produced to create that energy by other means 83 SolarCity the company responsible for designing the array estimates that the solar panels installed on eBay s campus will prevent 37 million pounds of carbon dioxide from being released into the environment as a result of replaced power production over the next three decades Creating an equivalent impact to remove the same amount of carbon dioxide from the atmosphere would require planting 322 acres 1 30 km2 of trees The design of the building also incorporates other elements to reduce its impact on the environment The building is equipped with a lighting system that detects natural ambient light sources and automatically dims artificial lighting to save 39 of the power usually required to light an office building eBay s newest building also reduces demand on local water supplies by incorporating an eco friendly irrigation system and low flow showerheads and faucets Even during construction more than 75 of the waste from construction was recycled eBay also runs buses between San Francisco and the San Jose campus to reduce the number of commuting vehicles 82 In 2014 eBay and several other Oregon businesses signed the Oregon Business Climate Declaration to promote local job growth and slow carbon pollution 84 Former subsidiaries and investments Edit Main article List of acquisitions by eBay PayPal Edit On October 3 2002 PayPal became a wholly owned subsidiary of eBay 85 Its corporate headquarters were sited in San Jose California 86 United States at eBay s North First Street satellite office campus On September 30 2014 eBay Inc announced the divestiture of PayPal as an independent company which was completed on July 20 2015 87 Craigslist Edit In the summer of 2004 eBay acknowledged that it had acquired 25 of classified listings website Craigslist Former Craigslist executive Phillip Knowlton was the seller and he insisted that his former employer was aware of his plans to divest his holdings Initially eBay assured Craigslist that eBay would not ask Craigslist to change the way it did business In March 2005 eBay launched the classifieds service Kijiji In April 2008 eBay sued Craigslist to safeguard its four year financial investment claiming that in January 2008 Craigslist took actions that unfairly diluted eBay s economic interest by more than 10 88 Craigslist countersued in May 2008 to remedy the substantial and ongoing harm to fair competition that Craigslist claimed was constituted by eBay s actions as a Craigslist shareholder 89 In September 2010 Delaware Judge William Chandler ruled that the actions of Craigslist were unlawful and that the actions were taken by Craigslist founders Jim Buckmaster and Craig Newmark had breached their fiduciary duty of loyalty and restored eBay s stake in the company to 28 4 from a diluted level of 24 85 90 However the judge dismissed eBay s objection to a staggered board provision citing that Craigslist has the right to protect its own trade secrets 91 92 eBay spokesman Michael Jacobson stated We are very pleased that the court gave eBay what it sought from the lawsuit 90 Skype Edit In October 2005 eBay Inc acquired Skype Technologies 93 developer of the Skype VoIP and Instant messaging service significantly expanding its customer base to more than 480 million registered users worldwide eBay later sold a majority stake in Skype in November 2009 while retaining a minority investment 94 This eventually led to the sale of the entire Skype business to Microsoft for 8 5 billion in May 2011 95 StubHub Edit StubHub s acquisition by eBay was announced in January 2007 for a reported 310 million 96 97 98 According to CNN Money 2007 was a very successful year for the company handling five million individual transactions more than in the previous six years combined of its history 99 Staffing at StubHub had increased to 350 workers by the time of the sale 98 Eight months after the acquisition StubHub reached an exclusive agreement with Major League Baseball MLB 99 They get a piece of the 25 in commissions StubHub earns on either end of a sale Ticketmaster filed a lawsuit against StubHub and eBay in 2007 alleging intentional interference with Ticketmaster s contractual rights 100 In November 2019 eBay agreed to sell StubHub to Viagogo for 4 05 billion in cash 101 the sale was completed in February 2020 102 Qoo10 jp Edit In April 2018 eBay acquired the Japanese division of Qoo10 a market place driven by Giosis and having the fourth GMV in Japan for a reported 573 million 103 With the close of the transaction eBay also has relinquished its investment in Giosis non Japanese businesses This acquisition expands eBay s footprint in Japan one of the largest e commerce markets in the world eBay made an initial investment in Giosis Pte Ltd in 2010 Since then Giosis has established dynamic marketplace businesses across Asia eBay s Japan business including Giosis Japan business will report into Jooman Park senior vice president of eBay s Asia Pacific region 104 Service functionality EditeBay is a publicly visible market which has attracted interest from economists who have used it to analyze aspects of buying and selling behavior auction formats etc comparing them with previous theoretical and empirical findings Computer information systems researchers have also shown interest in eBay Michael Goul Chairman of the Computer Information Systems department of the W P Carey School of Business at Arizona State University published an academic case based on eBay s big data management and use in which he discusses how eBay is a data driven company that processes 50 petabytes of data a day 105 eBay uses a system that allows different departments in the company to check out data from their data mart into sandboxes for analysis According to Goul eBay has already experienced significant business successes through its data analytics eBay employs 5 000 data analysts to enable data driven decision making 105 Third party Edit In 2006 the accounting software company Intuit launched a web based donation tracking service called ItsDeductible The service uses data from eBay to help users assign a market value to the items they donate 106 Visual search Edit In July 2017 eBay released an image search capability allowing users to find listings on the site that match an item depicted in a photo using artificial intelligence and machine learning technologies 107 GCHQ Edit UK s GCHQ has a suite of tools for monitoring target use of eBay named ELATE 108 Items Edit Millions of collectibles decor appliances computers furnishings equipment domain names 109 vehicles and other miscellaneous items are listed bought or sold daily on eBay In 2006 eBay launched its Business amp Industrial category breaking into the industrial surplus business Generally anything can be auctioned on the site as long as it is not illegal and does not violate the eBay Prohibited and Restricted Items policy 110 Services and intangibles can be sold too Large international companies such as IBM sell their newest products and offer services on eBay using competitive auctions and fixed priced storefronts Separate eBay sites such as eBay US and eBay UK allow the users to trade using the local currency Software developers can create applications that integrate with eBay through the eBay API by joining the eBay Developers Program 111 In June 2005 there were more than 15 000 members in the eBay Developers Program comprising a broad range of companies creating software applications to support eBay buyers and sellers as well as eBay Affiliates Numerous government and police agencies 112 around the world now use eBay as well as traditional auctions to dispose of seized and confiscated goods Controversy has arisen over certain items put up for bid For instance in late 1999 a man offered one of his kidneys for auction on eBay attempting to profit from the potentially lucrative and in the United States illegal market for transplantable human organs 113 eBay North First Street satellite office campus home to PayPal Beginning in August 2007 eBay required listings in Video Games and Health amp Beauty to accept its payment system PayPal and sellers could only accept PayPal for payments in the category Video Games Consoles 114 Starting January 10 2008 eBay said sellers can only accept PayPal as payment for the categories Computing gt Software Consumer Electronics gt MP3 Players Wholesale amp Job Lots gt Mobile amp Home Phones and Business Office amp Industrial gt Industrial Supply MRO 115 eBay announced that starting in March 2008 eBay had added to this requirement that all sellers with fewer than 100 feedbacks must offer PayPal and no merchant account may be used as an alternative 116 117 This is in addition to the requirement that all sellers from the United Kingdom have to offer PayPal 118 Further and as noted below it was a requirement to offer PayPal on all listings in Australia and the UK In response to concerns expressed by the Australian Competition amp Consumer Commission however eBay has since removed the policy on the eBay com au website requiring sellers to offer PayPal as a payment option eBay Express logo eBay Office in Toronto Canada On April 24 2006 eBay opened its new eBay Express site which was designed to work like a standard Internet shopping site for consumers with United States addresses 119 Before it closed in 2008 selected eBay items were mirrored on eBay Express where buyers used a traditional digital shopping cart to purchase from multiple sellers 120 The UK version was launched to eBay members in mid October 2006 but on January 29 2008 eBay announced its intention to close the site 121 The German version eBay Express Germany 122 was also opened in 2006 and closed in 2008 At the 2008 eBay Developer s Conference eBay announced the Selling Manager Applications program SM Apps 123 The program allows approved developers to integrate their applications directly into the eBay com interface 124 The applications created by developers are available for subscription by eBay members who also subscribe to Selling Manager eBay maintains a number of specialty sites including the discussion boards groups answer center chat rooms and reviews and guides eBay s mobile offerings include SMS alerts a WAP site Java ME clients and mobile applications for Windows Phone Android OS and Apple iPhone The initiative Choice in eCommerce was founded on May 8 2013 by several online retailers in Berlin Germany 125 126 127 128 129 130 131 132 133 The cause was in the view of the initiative sales bans and online restrictions by individual manufacturers The dealers felt cut off from their main sales channel and thus deprived them the opportunity to use online platforms like Amazon eBay or Rakuten in a competitive market for the benefit of their customers Unusual items Edit Main article Unusual eBay listings Many unusual items have been placed for sale on eBay including at least two previously undiscovered species including the Coelopleurus exquisitus sea urchin 134 135 Prohibited or restricted items Edit In its earliest days eBay was nearly unregulated However as the site grew it became necessary to restrict or prohibit auctions for various items Note that some of the restrictions relate to eBay com the US site while other restrictions apply to specific European sites such as Nazi paraphernalia Regional laws and regulations may apply to the seller or the buyer Generally if the sale or ownership of an item is regulated or prohibited by one or more states eBay will not permit its listing Among the hundred or so banned or restricted categories Tobacco tobacco related items and collectibles are accepted 136 Alcohol alcohol related collectibles including sealed containers as well as some wine sales by licensed sellers are allowed some sites such as ebay com au allow licensed liquor sales 137 eBay announced September 21 2012 it will begin removing listings for beer and liquor from its site after a story was aired on ABC series 20 20 138 Drugs and drug paraphernalia 139 Items that promote or glorify hatred violence racial sexual or religious intolerance or promote organizations with such views This includes Nazi paraphernalia although there are exceptions to this rule for Nazi items such as stamps letters and envelopes displaying Nazi postmarks must comply with the currency and stamp policy Items depicting the Confederate battle flag 140 Bootleg recordings 141 Firearms and ammunition as of January 1 1999 142 including any parts that could be used to assemble a firearm as well as as of July 30 2007 any firearm part that is required for the firing of a gun including bullet slugs brass casings and shells slides cylinders magazines firing pins trigger assemblies etc Various types of knives are also forbidden Police and emergency service vehicular warning equipment such as red or blue lights and sirens antique or collectible items are exempt Intentionally soiled underwear see Panty fetishism and dirty used clothing 143 Forged illegal stolen or confidential documents which include passports Social Security cards drivers licenses voter registration cards birth certificates school documents medical records financial information government license plates or government classified information documents Any item that is used to modify documents is also restricted 144 Human body parts organs and remains with an exception for skeletons and skulls for scientific study provided they are not Native American in origin 145 Live animals with certain exceptions 146 Certain copyrighted works or trademarked items 147 Lottery tickets sweepstakes tickets or any other gambling items 148 Military hardware such as working weapons or explosives with the exception of demilitarized vehicles Any object of Iranian Cuban Syrian or North Korean origin 149 Enriched uranium plutonium and other fissile material Certain categories of sexually oriented material which must be listed in the Adult Only category 150 notwithstanding certain items prohibited 150 Child pornography Materials deemed obscene including bestiality necrophilia rape coprophilia and incest Used sex toys Services including any sexual activity Links to sites that contain prohibited items Adult products that are delivered digitally Virtual items from massively multiplayer online games restrictions that vary by country 151 152 Ivory products 146 Knives other than some cutlery are prohibited in the UK following the criminal importation into the UK by BBC Watchdog researchers of several knives that were already illegal to own or import under existing UK legislation The ban also includes empty leather knife scabbards if they are listed under the category of knives on one of the eBay sites 153 Fortune telling and witchcraft related services 154 Souls ghosts and other items whose existence cannot be verified are prohibited 155 156 157 Surgical masks hand sanitizer disinfecting wipes and other products associated with COVID 19 pandemic in order to stop price gouging 158 159 Many other items are either wholly prohibited or restricted in some manner 160 Bidding Edit Auction style listings Edit Main article Proxy bid Bidding on eBay old or new s auction style listing is called proxy bidding and is essentially equivalent to a Vickrey auction sealed bid with the following exceptions The winning bidder pays the second highest bid plus one bid increment amount that is some small predefined amount relative to the bid size instead of simply the highest bid However since the bid increment amounts are relatively insignificant compared to the bid size they are not considered from a strategic standpoint 161 The highest bidder s bid is sealed as in a Vickrey auction but the current winning bid second highest plus one increment is displayed throughout the auction to allow price discovery 162 Because eBay s auction style listings are sealed bid it is usually to all bidders advantage that bids are made only at the very end of the auction except for an initial minimum bid that cancels out a Buy It Now option or prevents the seller from ending the listing early Early bids will usually not increase the bidder s chance of winning the auction and will often raise the item s final price winning bid for the eventual winner eBay also allows sellers to offer a Buy it Now price that will end the auction immediately The Buy It Now price is available until someone bids on the item or until the reserve price is met When the Buy It Now option disappears the auction style listing proceeds normally 163 Seller ratings Edit In 2008 eBay implemented a system of seller ratings with four categories Buyers are asked to rate the seller in each of these categories with a score of one to five with five being the highest rating Unlike the overall feedback rating these ratings are anonymous neither sellers nor other users learn how individual buyers rated the seller The listings of sellers with a rating of 4 3 or below in any of the four rating categories appear lower in search results Power Sellers are required to have scores in each category above 4 5 164 165 166 167 168 In a reversal of roles on January 24 2010 Auctionbytes com held an open survey in which sellers could rate eBay as well as competing auction and marketplace sites 169 In the survey users were asked to rank 15 sites based on five criteria profitability customer service communication ease of use and recommendation eBay was ranked 13th 170 after other large sites such as Amazon and Craigslist as well as lesser known selling sites such as Atomic Mall eCRATER and Ruby Lane In individual category rankings eBay was rated the worst of all the 15 sites on customer service and communication and average on ease of use Some respondents stated they would have given eBay a rating of 10 three to five years ago eBay was rated twelfth out of fifteen in the Recommended Selling Venue category Charity auctions Edit Using MissionFish as an arbiter eBay allows sellers to donate a portion of their auction proceeds to a charity of the seller s choice 171 The program is called eBay Giving Works in the US and eBay for Charity 172 in the UK eBay provides a partial refund of seller fees for items sold through charity auctions 173 As of March 4 2010 154 million has been raised for US nonprofits by the eBay Community since eBay Giving Works began in 2003 174 Some high profile charity auctions have been advertised on the eBay home page 175 As of June 2010 the highest successful bid on a single item for charity was for the annual Power Lunch 176 with investor Warren Buffett at the famous Smith amp Wollensky Steakhouse in New York The winning bid was 2 63 million with all of the proceeds going to the Glide Foundation The winning bidder was not made public but was able to bring up to seven friends to the lunch In 2012 a higher bid of 3 46 million also going to the Glide Foundation won a lunch with Buffet 177 In 2016 an anonymous bidder won a 3 45 million lunch with Warren Buffett and the money raised from the auction was given to Glide Foundation 178 The previous highest successful bid on a single item for charity was for a letter 179 sent to Mark P Mays CEO of Clear Channel parent company of Premiere Radio Networks the production company that produces The Rush Limbaugh Show and Glenn Beck Program by Senator Harry Reid and forty other Democratic senators complaining about comments made by conservative talk show host Rush Limbaugh The winning bid was 2 100 100 with all of the proceeds going to the Marine Corps Law Enforcement Foundation benefiting the education of children of men and women who have died serving in the armed forces The winning bid was matched by Limbaugh in his largest charity donation to date 180 In 2007 eBay Canada partnered with Montreal based digital branding agency CloudRaker to develop a campaign to raise money for Sainte Justine children s hospital in Montreal They aligned themselves with Internet phenomenon Tetes a claques to create an eBay auction based on popular T A C character Uncle Tom an infomercial host who pitches absurd products eBay and CloudRaker reproduced Uncle Tom s imaginary products The Body Toner Fly Swatter The Willi Waller Potato Peeler and the LCD Shovel and sold them online In six weeks they raised 15 000 for Hopital St Justine with one fly swatter one potato peeler and one shovel a world record The Body Toner Fly Swatter sold for 8 600 the Willi Waller Potato Peeler sold for 3 550 and the LCD Shovel sold for 2 146 21 Shipping Edit During auction setup eBay provides shipping method choices to sellers ordinary mail express mail and or courier service The seller may choose to offer only one shipping method to buyers or the seller may offer buyers a choice of options Very low value items shipped directly from China are sometimes shipped by surface mail seamail which is inexpensive but takes one to two months 181 If the buyer is in a hurry he or she might be able to pay an extra fee to upgrade to second class Surface Air Lifted shipping or to first class airmail shipping Since 2012 eBay has been enlisting sellers into its Global Shipping Program If a seller uses the program non domestic buyers pay a fee to Pitney Bowes The seller sends the item to a Pitney Bowes facility in the US or the UK which then forwards it to the buyer taking care of all international shipping requirements The program is claimed to enhance the product selection available to international buyers 182 In March 2022 eBay stopped shipping in Russia and Ukraine due to the 2022 Russian invasion of Ukraine 183 Criticisms and controversies EditMain article Criticism of eBay Common eBay criticisms involve concerns over fraud forgeries and intellectual property violations in auction items citation needed There are also issues of how negative feedback after an auction can offset the benefits of using eBay as a trading platform citation needed eBay has been criticized for not paying UK taxes the Sunday Times reported in October 2012 that eBay paid only 1 2m in tax on sales of over 800m 184 2014 security breach Edit On May 21 2014 the company revealed that the consumer database of usernames passwords phone numbers and physical addresses had been breached between late February and early March Users were advised to change their passwords to expedite this a change password feature was added to profiles of users who had not yet done so The Syrian Electronic Army took responsibility for the attack The SEA said that even though the hack revealed millions of users banking details to them they would not misuse the data They had replaced the front pages of the websites with their own logo called Defacing in technical terms The hack caused eBay s share price to crash in intra day trade as a result of the breach of security 185 186 187 188 Stalking scandal Edit Main article eBay stalking scandal A cyberstalking and harassment campaign conducted in 2019 against an online newsletter led to charges made public in 2020 against seven members of eBay s global security team as well as arrests of two of those charged Wenig the company s CEO at the time of the harassment campaign has not been charged 189 190 191 192 See also EditAlibaba Group Chinese e commerce company eBay v Bidder s Edge Tiffany NJ Inc v eBay Inc Shopping neutral ShopWornPortals San Francisco Bay Area Companies Internet Business and EconomicsReferences Edit a b c d e f g h eBay Inc 2021 Annual Report Form 10 K U S Securities and Exchange Commission February 24 2022 Global Trade 1 Finding International Items On eBay ebay com Archived from the original on January 27 2011 Retrieved April 21 2011 With sites in over 30 countries eBay is the best place to find interesting and exotic items at discount prices from sellers around the World Seller fees eBay Retrieved February 23 2022 Suciu Peter April 18 2008 Skype and PayPal A Different Set of Rules All Business Retrieved April 23 2008 Borison Rebecca July 20 2015 PayPal Spinoff Day Has Arrived What Does It Mean for Investors TheStreet Retrieved December 1 2018 Mendini Monica July 25 2022 Regret and self peer brand frustration in masstige collaborations the case of missed purchases because of stock out Journal of Consumer Marketing 39 5 538 549 doi 10 1108 JCM 12 2019 3538 ISSN 0736 3761 S2CID 250594014 a b c Cohen Adam 2003 The Perfect Store Boston Back Bay Books ISBN 978 0 316 16493 1 a b How did eBay start about com Retrieved January 26 2007 Cohen Adam Adam Seth 2002 The perfect store inside eBay 1st ed Boston Little Brown and Co ISBN 0 316 15048 7 OCLC 49887399 a b Bunnell David 2001 The eBay Business Model The ebay Phenomenon Business Secrets Behind the World s Hottest Internet Company John Wiley amp Sons pp 71 81 ISBN 9780471436799 Cohen Adam June 16 2002 The Perfect Store The New York Times Retrieved August 22 2018 page 36 The eBay Phenomenon by Elen Lewis publ2008 by Marshall Cavendish books Echobay Partners LTD Echobay com Retrieved January 20 2011 Mullen Amy The history of ebay Happynews com Retrieved March 24 2009 Stross Randall December 29 2009 eBoys The First Inside Account of Venture Capitalists at Work Ballantine Books May 29 2001 pp 28 29 ISBN 978 0 345 42889 9 Berkun Scott August 27 2010 The Myths of Innovation O Reilly Media Inc p 6 ISBN 978 1 4493 8962 8 Retrieved September 7 2011 a b Bissonnette Zac March 2015 The Efficient Market The Great Beanie Baby Bubble Mass Delusion and the Dark Side of Cute Penguin Books pp 122 125 ISBN 978 1591846024 Anne Vandermey March 11 2015 Lessons from the Great Beanie Babies Crash Fortune Retrieved July 11 2018 Thomas Owen October 8 2009 eBay founder factchecks John McCain Valleywag Archived from the original on October 9 2008 Retrieved March 4 2009 The history of eBay How the internet auctioneer rose to the top The Telegraph April 15 2011 Retrieved June 28 2017 eBay Inc MSN Fact Sheet Moneycentral hoovers com Archived from the original on January 9 2012 Retrieved March 24 2009 Pierre M Omidyar The Web For The People Bloomburg BusinessWeek December 5 2004 Retrieved June 17 2018 eBay roars into public trading CNET Lisa Hoffman July 6 2000 Flea Market at Your Fingertips Citizens Voice Wilkes Barre PA p 38 Retrieved December 23 2018 via Newspapers com The history of eBay The Daily Telegraph Retrieved July 24 2017 It s Official eBay Wed PayPal CNET October 3 2002 Archived from the original on June 12 2018 Retrieved October 4 2015 Goldman David eBay s Whitman out guidance hurts money cnn com Cable News Network Retrieved March 5 2022 Wauters Robin November 19 2009 Breaking eBay Completes Skype Sale At 2 75 Billion Valuation The Washington Post Retrieved November 1 2011 Singer Bill November 19 2012 After Apple Google Adobe Intel Pixar and Intuit Antitrust Employment Charges Hit eBay Forbes De La Merced Michael Sorkin Andrew September 30 2014 EBay to Spin Off PayPal Adopting Strategy Backed by Icahn The New York Times Retrieved September 30 2014 Mukherjee Supantha September 30 2014 EBay follows Icahn s advice plans PayPal spinoff in 2015 Reuters Retrieved September 30 2014 Cheng Roger eBay PayPal to split into separate companies in 2015 CNET Archived from the original on June 12 2018 Retrieved September 30 2014 eBay India Is Back To The Indian Bay Co Sees Multiple Opportunities February 1 2019 Browne Ryan February 1 2018 Why eBay abandoned PayPal for a smaller European competitor CNBC Retrieved February 2 2018 Depuy Emily September 21 2018 eBay to install fencing at San Jose HQ to protect employees The Mercury News Bay Area News Group Retrieved April 14 2021 Ttech Top 5 EBay buys stake in Paytm Mall E comm sales boom despite lower discounts amp more The Economic Times Retrieved November 1 2019 Kim Jasmine September 25 2019 eBay CEO Devin Wenig is stepping down as the company continues review of potential sale of assets CNBC Retrieved September 25 2019 Repko Melissa April 13 2020 Walmart executive picked as eBay s new CEO CNBC Retrieved April 14 2020 eBay Inc Issues Statement Regarding Indictments of Previously Terminated Employees ebayinc com June 15 2020 Robertson Adi June 15 2020 Former eBay security director arrested for harassing journalist with live cockroaches The Verge We are going to crush this lady Six former eBay employees charged in federal cyberstalking case targeting Natick couple The Boston Globe BostonGlobe com 6 eBay Employees Charged With Sending Bloody Pig Mask To Natick Couple CBS Boston June 15 2020 Six Former eBay Employees Charged with Aggressive Cyberstalking Campaign Targeting Natick Couple justice gov June 15 2020 Barbaglia Greg Roumeliotis Pamela July 20 2020 Adevinta wins auction to buy eBay s classified ads unit for nearly 9 billion Reuters Solsvik Terje June 18 2021 Adevinta eBay clear final hurdle in 13 bln advertising tie up Reuters Archived from the original on June 18 2021 Retrieved July 31 2021 Board of Directors eBay Inc Retrieved October 31 2019 a b Armental Maria September 10 2020 EBay Founder Pierre Omidyar Steps Down From Board The Wall Street Journal Retrieved September 12 2020 Brand New eBay Settles for Lowest Bid Brand New Archived from the original 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Tencent at an 11 6 billion valuation TechCrunch Retrieved April 10 2017 Dalal Mihir April 10 2017 Flipkart to buy eBay India as part of 1 4 billion fund raising deal livemint com Archived from the original on June 12 2018 Retrieved April 10 2017 Q1 eBay earnings call April 16th 2008 Seekingalpha com April 16 2008 Retrieved February 25 2010 a b Using escrow services for eBay Motors vehicle purchases eBay Inc Archived from the original on December 20 2017 Retrieved August 26 2013 Accepted Payments Policy Pages ebay com Archived from the original on March 5 2018 Retrieved March 24 2009 eBay Bans Sellers from Offering PayPal Rivals eCommerce Bytes Archived from the original on August 31 2015 Retrieved August 31 2015 eBay Partner Network eBay Partner Network Archived from the original on July 20 2019 Retrieved February 25 2010 New Pricing to Launch on October 1st eBay Inc Archived from the original on April 23 2016 Retrieved January 30 2014 Rao Leena April 18 2012 eBay Beats Q1 Revenue Up 29 Percent To 3 3B Net Income Up 20 Percent TechCrunch AOL 2005 Annual Report PDF 2006 Annual Report PDF 2007 Annual Report PDF 2008 Annual Report PDF 2009 Annual Report PDF 2010 Annual Report PDF 2011 Annual Report PDF 2012 Annual Report PDF 2013 Annual Report PDF 2014 Annual Report PDF 2015 Annual Report PDF 2016 Annual Report PDF eBay Inc Financial Information Annual Reports investors ebayinc com Retrieved November 18 2018 eBay Inc 2018 Annual Report Form 10 K sec gov Retrieved September 26 2019 eBay Inc 2019 Annual Report Form 10 K PDF ebayinc com eBay January 2020 eBay Inc 2020 Annual Report Form 10 K sec gov Retrieved September 26 2021 a b eBay Inc Opens New Green Building and Unveils Largest Commercial Solar Installation in San Jose Csrwire com Retrieved March 24 2009 a b EBay opens building with largest solar roof in San Jose San Jose Mercury News Archived from the original on January 28 2013 Retrieved February 25 2010 Giegerich Andy Intel eBay in forefront as Oregon tech companies join fight against climate change Retrieved September 24 2014 Wolverton Troy October 3 2002 It s official eBay weds PayPal CNET Retrieved May 7 2007 Samuels Diana October 29 2012 PayPal lays off 325 in effort to speed innovation San Jose Business Journal bizjournals com retrieved October 30 2012 EBay And PayPal Formally Split On July 20 ebay com June 29 2015 Archived from the original on July 2 2015 EBay sues Craigslist ad website BBC April 23 2008 Retrieved May 8 2008 Craigslist strikes back at eBay BBC May 13 2008 Retrieved May 13 2008 a b EBay wins legal ruling against Craigslist Market Watch September 9 2010 Retrieved September 23 2010 eBay Gets Partial Win in Craigslist Poison Pill Lawsuit Daily Finance September 10 2010 Retrieved September 23 2010 Ruling Restores Ebay s Stake in Craigslist The Street September 9 2010 Retrieved September 23 2010 Blau John September 12 2005 EBay Buys Skype for 2 6 Billion PC World Archived from the original on November 14 2020 Retrieved September 21 2015 Online auction site EBay has agreed to acquire Internet telephony company Skype Technologies for 2 6 billion the companies have announced Wauters Robin November 19 2009 Breaking eBay Completes Skype Sale At 2 75 Billion Valuation TechCrunch Retrieved September 21 2015 eBay has just announced that it has completed the sale of Skype valuing the company at 2 75 billion Bright Peter May 10 2011 Microsoft Buy Skype for 8 5 Billion Why Exactly Wired Retrieved October 2 2015 Who needs Tickets Billboard Nielsen Business Media Inc February 3 2007 p 18 ISSN 0006 2510 Retrieved April 30 2013 Shelly Gary B Vermaat Misty E 2008 Discovering Computers 2009 Introductory Cengage Learning p 103 ISBN 978 1 4239 1197 5 Retrieved April 30 2013 a b EBay Buying StubHub for 310M in Cash 13 WTHR Indianapolis Associated Press January 11 2007 Archived from the original on July 30 2020 Retrieved September 10 2019 a b Fekete Jeffrey 2010 Making the Big Game Tales of an Accidental Spectator Publish Green p 142 ISBN 978 1 936401 07 9 Retrieved April 30 2013 Billboard Nielsen Business Media Inc May 5 2007 p 6 ISSN 0006 2510 Retrieved April 30 2013 Rubin Ben Fox November 25 2019 eBay is selling StubHub tickets marketplace to Viagogo for 4 billion CNET Archived from the original on December 23 2020 Retrieved December 23 2020 Berthiaume Dan February 13 2020 eBay completes multi billion dollar sale of StubHub Chain Store Age Archived from the original on December 23 2020 Retrieved December 23 2020 EBay paid 573M to buy Japanese e commerce platform Qoo10 filing reveals TechCrunch Retrieved November 15 2018 eBay Completes Acquisition of Giosis Japan Business ebayinc com May 2 2018 Retrieved November 15 2018 a b eBay Study How to Build Trust and Improve the Shopping Experience Knowwpcarey com May 8 2012 Archived from the original on June 19 2012 Retrieved June 24 2012 Elmblad Shelley ItsDeductible Online Tracks Charitable Contributions All Year About com Retrieved December 28 2013 Perez Sarah July 26 2017 Ebay to launch visual search tools for finding products using photos from your phone or web TechCrunch Retrieved July 28 2017 Hacking Online Polls and Other Ways British Spies Seek to Control the Internet The Intercept July 14 2014 eBay domain name sellers ipadtrilogy com for sale 3 000 000 DoesWhat April 8 2011 Archived from the original on November 11 2020 Retrieved November 1 2011 Prohibited and Restricted Items Overview eBay Retrieved June 28 2006 eBay Developers Program eBay Retrieved June 28 2006 government Auctions Police and Government Auctions Retrieved April 7 2015 Harmon Amy September 3 1999 Auction for a kidney pops up on Ebay s site The New York Times nytimes com Retrieved October 7 2014 August 10 2007 10 38 am BST post to eBay announcement board by eBay s staff ebay com August 10 2007 Archived from the original on February 27 2014 Retrieved February 25 2010 21 December 2007 12 10 pm GMT General announcement by eBay ebay com Archived from the original on January 16 2013 Retrieved February 25 2010 Announcement posted in a section on eBay called Changes in 2008 February 15 2008 Archived from the original on February 15 2008 Retrieved November 1 2011 eBay February 2008 announcement board posted on 28 February 2008 02 49 pm GMT ebay com Archived from the original on January 16 2013 Retrieved February 25 2010 eBay announcement 24 March 2008 09 00 am GMT ebay com Archived from the original on May 1 2011 Retrieved February 25 2010 Perez Juan Carlos April 24 2006 eBay Previews New eBay Express PC World Archived from the original on October 20 2020 Retrieved October 4 2015 Stone Brad October 11 2008 Amid the Gloom an E Commerce War The New York Times Archived from the original on October 14 2008 Retrieved August 22 2018 January 2008 ebay com Archived from the original on January 16 2013 Retrieved March 24 2009 eBay eine der grossten deutschen Shopping Websites ebayexpress de Retrieved January 20 2011 eBay Developer s Conference 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2013 Aufstand gegen Adidas und Co Online Handler stemmen sich gegen Verkaufsverbote FOCUS Online July 16 2013 Outriders An Exquisite New Species found on Ebay BBC Insect expert discovers new species on eBay August 19 2008 Archived from the original on December 28 2012 Retrieved August 19 2008 Tobacco policy eBay Retrieved February 25 2010 eBay Alcohol policy Retrieved December 25 2010 McNIFF and GOMSTYN EAMON and ALICE September 22 2012 eBay Begins Removing Alcohol Listings After 20 20 Report on Teen Buyer ABC News Retrieved September 22 2012 eBay Drugs and drug paraphernalia policy Retrieved December 25 2010 eBay bans Confederate battle flag other items bearing racist icon Ars Technica June 23 2015 Retrieved June 23 2015 eBay Bootleg recordings policy Retrieved December 25 2010 Firearms weapons and knives policy eBay Retrieved December 25 2010 eBay Used clothing policy Retrieved December 25 2010 Government documents IDs and licenses policy eBay Retrieved February 25 2010 Vergano Dan eBay Just Nixxed Its Human Skull Market BuzzFeed News Retrieved December 25 2010 a b eBay Animals and wildlife products policy Retrieved December 25 2010 Rules about intellectual property overview eBay Retrieved December 25 2010 Slot machines policy eBay Retrieved December 25 2010 Embargoed goods and prohibited countries policiy eBay com Retrieved October 25 2020 a b eBay Adult Only category policy Retrieved December 25 2010 Digitally delivered goods policy Retrieved December 25 2010 Anderson Nate January 30 2007 eBay bans the auction of in game items Ars Technica Retrieved December 25 2010 eBay bans trade in knives in UK BBC News February 9 2008 Retrieved February 17 2009 tarot readings and spells BBC News August 20 2012 Retrieved August 22 2012 No item listings and inappropriate comments policy Retrieved January 24 2013 Hole Chris September 18 2010 Norton DJ s charity ghost sale spirited off eBay Evening Gazette Retrieved January 24 2013 Thomas Owen July 6 2012 Turns Out You re Not Allowed To Sell Your Soul On eBay Business Insider Retrieved January 24 2013 Statt Nick March 6 2020 eBay bans face mask and hand sanitizer listings to halt coronavirus price gouging The Verge UPDATE Important information about listings associated with COVID 19 community ebay com March 5 2020 Prohibited and restricted items overview eBay Retrieved December 25 2010 eBay s explanation of bid increments Pages ebay com Retrieved February 25 2010 Domain Name Auctions AUCX com Selling using a fixed price ebay com February 2008 ebay com Archived from the original on January 16 2013 Retrieved March 24 2009 January 2008 ebay com Archived from the original on January 16 2013 Retrieved March 24 2009 Upcoming Changes to Feedback Pages ebay com Retrieved March 24 2009 Fees 2008 Overview Pages ebay com Retrieved March 24 2009 January 2008 ebay com Archived from the original on September 1 2018 Retrieved March 24 2009 Steiner Ina January 24 2010 Seller s Choice Merchants Rate Ecommerce Marketplaces Auctionbytes com Retrieved June 27 2010 Steiner Ina January 24 2010 Seller s Choice Marketplace Ratings eBay Auctionbytes com Retrieved June 27 2010 eBay update adds a Sell for Charity option for US and UK markets Archived September 24 2020 at the Wayback Machine The Next Web by Jackie Dove June 9 2015 eBay Rebrands Missionfish the PayPal Giving Fund Archived November 20 2018 at the Wayback Machine Ina Steiner EcommerceBytes January 15 2013 How eBay For Charity Works TechNotif September 26 2015 Archived from the original on November 20 2018 Retrieved January 31 2017 Welcome to eBay Giving Works Ebaygivingworks com Archived from the original on October 30 2011 Retrieved November 1 2011 2008 Jeffrey Carpenter Jessica Holmes and Peter Hans Matthews Charity Auctions A field of Experiment The Economic Journal Vol118 p92 93 Royal Economic Society London Blackwell Publishing January 2008 UPDATE 1 Warren Buffett lunch sells for 2 63 mln on eBay Reuters June 11 2010 Retrieved June 17 2010 Cost to lunch with Warren Buffett 3 5 million Associated Press June 9 2012 Archived from the original on February 14 2020 Retrieved July 29 2014 Das Anupreeta June 11 2016 Warren Buffett Lunch Auction Won by Mystery Bidder for 3 456 789 The Wall Street Journal ISSN 0099 9660 Retrieved December 28 2016 eBay Update High Bidder on Reid Letter Will Own Historic Document Rushlimbaugh com October 16 2007 Archived from the original on May 10 2009 Retrieved March 24 2009 Strom Stephanie October 20 2007 Critical Letter to Limbaugh Fetches 2 Million The New York Times Retrieved May 1 2010 China Travel Tips Postal Service Travel China Guide website Xian Marco Polo International Travel Service Co Ltd Retrieved February 19 2017 Surface mail takes one to two months The postage for an airmail is almost twice as much as surface mail Re eBay Global shipping program eBay Seller Central forum February 8 2013 Post 13 Retrieved May 1 2013 eBay priostanovil dostavku zakazov v RF i na Ukrainu in Russian Interfaks March 5 2022 EBay pays 1 2m in UK tax on sales of 800m BBC News October 21 2012 Retrieved January 4 2014 EBay customers must reset passwords after major hack CNN May 21 2014 Retrieved May 21 2014 EBay urging users to change passwords after breach USA Today May 21 2014 Retrieved May 21 2014 EBay asks 145 million users to change passwords after cyber attack Reuters May 21 2014 Retrieved May 21 2014 eBay Suffers Massive Security Breach All Users Must Change Their Passwords Forbes May 21 2014 Retrieved May 21 2014 Durkin Richer Alanna June 15 2020 Feds eBay staff sent spiders roaches to harass couple Associated Press Heater Brian June 15 2020 US attorney details eBay employees harassment campaign including live roaches and a pig fetus TechCrunch Streitfeld David September 26 2020 Inside eBay s Cockroach Cult The Ghastly Story of a Stalking Scandal The New York Times Archived from the original on September 26 2020 Retrieved September 26 2020 Kwan Campbell Four former eBay employees set to plead guilty to cyberstalking charges in US ZDNet Retrieved September 29 2020 External links Edit Wikimedia Commons has media related to eBay Official website ebay YouTube Business data for eBay Inc BloombergGoogleReutersSEC filingsYahoo Retrieved from https en wikipedia org w index php title EBay amp oldid 1137454223, wikipedia, wiki, book, books, library,

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