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Chick-fil-A

February 16, 2024

Chick-fil-A, Inc. (/ˌtʃɪkfɪˈleɪ/ CHIK-fil-AY, a play on the American English pronunciation of "filet") is an American fast food restaurant chain and the largest chain specializing in chicken sandwiches.[5] Headquartered in College Park, Georgia, Chick-fil-A operates 3,059 restaurants across 48 states, as well as in the District of Columbia and Puerto Rico.[1][6] The company also has operations in Canada, and previously had restaurants in the United Kingdom and South Africa. The restaurant has a breakfast menu, and a lunch and dinner menu. The chain also provides catering services.[7]

Chick-fil-A, Inc.
A Chick-fil-A restaurant in Morristown, Tennessee
Formerly
  • Dwarf Grill
  • Dwarf House
Company typePrivate
IndustryRestaurants
FoundedMay 23, 1946; 77 years ago (1946-05-23) in Hapeville, Georgia, U.S.
FounderS. Truett Cathy
Headquarters5200 Buffington Road, Atlanta, Georgia,
United States
Number of locations
3,059[1]
Area served
  • United States
  • Canada
  • Puerto Rico
Key people
ProductsChicken sandwiches, chicken dishes
RevenueUS$11.3 billion (2019)[2][3]
OwnerCathy family
Number of employees
35,574 as of August 2021[4]
Websitechick-fil-a.com
chick-fil-a.ca
chick-fil-a.pr

Many of the company's values are influenced by the Christian religious beliefs of its late founder, S. Truett Cathy (1921–2014), a devout Southern Baptist. Reflecting a commitment to Sunday Sabbatarianism, all Chick-fil-A restaurants are closed for business on Sundays,[8][9] Thanksgiving, and Christmas Day.[10] During the Western Christian liturgical season of Lent, Chick-fil-A promotes fish sandwiches, following the Christian tradition of abstinence from meat during Lent.[11][12] The company's conservative opposition to same-sex marriage has caused controversy, though the company began to loosen its stance on this issue from 2019.[13] Despite numerous controversies and boycott attempts, the 2022 American Customer Satisfaction Index found that Chick-fil-A remained the country's favorite fast food chain for the eighth consecutive year.[14]

History

 
Chick-fil-A headquarters in College Park, Georgia

The chain's origin can be traced to the Dwarf Grill (now the Dwarf House), a restaurant opened by S. Truett Cathy, the chain's former chairman and CEO, in Hapeville, Georgia, a suburb of Atlanta, in 1946,[15] which is near the location of the Ford Motor Company Atlanta Assembly Plant, for many years a source of many of the restaurant's patrons but later demolished.[citation needed]

In 1961, after 15 years in the fast-food business, Cathy found a pressure-fryer that could cook the chicken sandwich in the same time it took to cook a hamburger.[16] Following this discovery, he registered the name Chick-fil-A, Inc. The company's trademarked slogan, "We Didn't Invent the Chicken, Just the Chicken Sandwich,"[17] refers to their flagship menu item, the Chick-fil-A chicken sandwich. Though Chick-Fil-A was the first national chain to make a fast, fried chicken sandwich its flagship item, it has been shown that Cathy's claim to have "invented the chicken sandwich" is false.[18]

From 1964 to 1967, the sandwich was licensed to over fifty eateries, including Waffle House and the concession stands of the new Houston Astrodome.[19][20] The Chick-Fil-A sandwich was withdrawn from sale at other restaurants when the first dedicated location opened in 1967, in the food court of the Greenbriar Mall in Atlanta.[15]

During the 1970s and early 1980s, the chain expanded by opening new locations in suburban malls' food courts.[21] The first freestanding location was opened April 16, 1986, on North Druid Hills Road in Atlanta, Georgia,[22] and the company began to focus more on stand-alone units rather than food courts. Although it has expanded outward from its original geographic base, most new restaurants are located in Southern US suburban areas.[15]

Since 1997, the Atlanta-based company has sponsored the Peach Bowl, an annual college football bowl game played in Atlanta on New Year's Eve. Chick-fil-A also sponsors the Southeastern Conference and the Atlantic Coast Conference of college athletics.[23]

In 2008, Chick-fil-A was among the first fast-food restaurants to become completely free of trans fats.[24]

In October 2015, the company opened its largest restaurant, a three-story 5,000 square feet (460 m2) restaurant in Manhattan.[25][26]

 
Sign posted at the Spotsylvania Towne Centre Chick-fil-A location in Fredericksburg, Virginia. Chick-fil-A Sauce was invented at this location in 1983.[27][28]

On December 17, 2017, Chick-fil-A broke their tradition and opened on a Sunday to prepare meals for passengers left stranded during a power outage at Atlanta Hartsfield-Jackson International Airport,[29] and on January 13, 2019, a Chick-fil-A franchise in Mobile, Alabama, opened on Sunday to honor a birthday wish of a 14-year-old boy with cerebral palsy and autism.[30]

On February 13, 2023, they began offering their first non-meat sandwich, a breaded cauliflower sandwich.[31]

In May 2023, Chick-fil-A closed its first stand-alone restaurant, in Greenbriar Mall, Atlanta, without stating a reason.[32]

Business model

 
Chick-fil-A in Hillsboro, Oregon, formerly a Newport Bay restaurant. This unit opened in March 2016 and was the first in Oregon to open in over a decade.

Chick-fil-A's business strategy involves a focus on a small menu and on customer service.[33] While many fast food chains offer many dishes, Chick-fil-A's is focused on selling chicken sandwiches.[33] The name's capital A is intended to indicate that their chicken is "grade A top quality".[34] The company's emphasis on customer service is reported to have contributed to its success[35][36] and growth in the United States.[33][35]

Chick-fil-A builds and owns its restaurants.[37] Chick-fil-A franchisees need a US$10,000 initial investment.[38] Franchisees are selected and trained, a process that can take months.

Chick-fil-A grossed an average of $6.71 million per restaurant in 2022, despite opening only 6 days a week, the highest sales of all fast-food restaurants in the United States. (Raising Cane's was second with $5.44 million per restaurant average).[39]

In 2019, Chick-fil-A reported $11.3 billion in sales in the United States, behind only McDonald's with $40.4 billion in sales that year.[40][41][42]

To compete with Chick-fil-A, fried chicken chain Popeyes, followed by others, introduced a fried chicken sandwich in 2019, starting the Chicken Sandwich Wars.

 
Correlation between the density of Chick-fil-A locations and the density of Baptist Churches locations in the continental United States.

Retail sale of sauces

In the spring of 2020, Chick-fil-A test-trialed the sale of two of their dipping sauces at some supermarkets in Florida, with all profits earmarked for a scholarship fund for company's store level employees.[43][44] The trial was considered successful, and distribution was expanded nationwide by 2021.[45] Two more sauces were added in 2023.[46]

In October 2022, the company trialed expansion of the program to include its salad dressings in the Cincinnati metropolitan area and in parts of Tennessee,[47][48] and expanded nationwide in spring 2023.[49]

Corporate culture

S. Truett Cathy was a devout Southern Baptist; his religious beliefs had a major impact on the company.[50] The company's official statement of corporate purpose says that the business exists "To glorify God by being a faithful steward of all that is entrusted to us. To have a positive influence on all who come in contact with Chick-fil-A."[51] Cathy opposed the company becoming public for religious and personal reasons.[52]

A company spokesperson said in 2012, "The Chick-fil-A culture and service tradition in our Restaurants is to treat every person with honor, dignity and respect –regardless of their belief, race, creed, sexual orientation or gender."[53]

Sunday closing

In accordance with the founder's belief in the Christian doctrine of first-day Sabbatarianism, all Chick-fil-A locations are closed on Sundays,[9][54] Thanksgiving, and Christmas.[55] Cathy said "Our decision to close on Sunday was our way of honoring God and of directing our attention to things that mattered more than our business."[56]

In an interview with ABC News's Nightline, Truett's son Dan T. Cathy told reporter Vicki Mabrey that the company is also closed on Sundays because "by the time Sunday came, he was just worn out. And Sunday was not a big trading day, anyway, at the time. So he was closed that first Sunday and we've been closed ever since. He figured if he didn't like working on Sundays, that other people didn't either."[57]

Even Chick-fil-A locations at sports stadiums close on Sundays, although many games are played on Sundays.[58]

Lenten observance

During the Western Christian liturgical season of Lent, Chick-fil-A promotes fish sandwiches, following the Christian tradition of abstinence from meat during Lent.[11][12]

Serving chicken without antibiotics

In February 2014, Chick-fil-A announced plans to serve chicken raised without antibiotics in its restaurants nationwide within five years, the first fast-food restaurant to make this commitment.[59] This was implemented by May 2019.[60]

Removal of additives

In 2011, food blogger and activist Vani Hari noted that Chick-fil-A sandwiches contained nearly 100 ingredients, including peanut oil preserved with tert-butylhydroquinone (TBHQ), made from butane.[61] In October 2012, Chick-fil-A invited Hari to meet with company executives at its headquarters.[62] In December 2013, Chick-fil-A said that it was removing high-fructose corn syrup and artificial dyes, and was testing a new peanut oil[needs update]. Chick-fil-A, like other companies, does not publicly announce such changes unless already in the news, because it focuses attention on these ingredients.[62]

International locations

Canada

 
Chick-fil-A at One Bloor in Toronto.

In September 1994, Chick-fil-A opened its first location outside of the United States inside a student center food court at the University of Alberta in Edmonton, Alberta, Canada.[63] This location did not perform very well and was closed within two or three years.[citation needed] The company opened an outlet at the Calgary International Airport in Alberta in May 2014,[64][65] and closed it in 2019.[66][67]

Chick-fil-A opened a restaurant in Toronto, Ontario, on September 6, 2019, in the Yonge and Bloor Street area. There were protests criticizing the company's violation of animal rights and "history of supporting anti-LGBTQ causes".[68] Chick-fil-A announced that it would open two other locations in Toronto during 2019, and 12 additional stores in the Greater Toronto Area over the subsequent five years.[69] The chain's second Toronto location opened at the Yorkdale Shopping Centre in January 2020.[70]

The company expanded to other areas of Ontario in 2021, opening standalone locations with drive-through restaurants in Kitchener in August, and Windsor in October.[71][72]

South Africa

In August 1996, Chick-fil-A opened its first location outside of North America by building a restaurant in Durban, South Africa.[73] A second location was opened in Johannesburg in November 1997.[74] Neither was profitable, and they were closed in 2001.[75]

United Kingdom

A Chick-fil-A operated in Edinburgh during Spring 2018.[76] On October 10, 2019, Chick-fil-A returned to Europe, with the opening of a store at The Oracle shopping centre in Reading, UK.[77] The store closed in March 2020 after The Oracle opted not to continue the lease of the location beyond the six-month pilot period in the face of continued protests over the chain's anti-LGBTQ stance.[78]

In February 2019, Chick-fil-A opened a store on a 12-month pilot scheme in Aviemore, Scotland. The store was closed in January 2020 amidst protest and controversy from locals and customers regarding the chain's former donations to charities supporting anti-LGBT rights causes. Chick-Fil-A said that they had always planned a short-term stay at the location.[79]

Later the company changed some policies, appointing its first head of diversity, in 2020, and focused its charitable activities on education and hunger alleviation rather than opponents of same-sex marriage. In September 2023 the company said that it planned to open five restaurants in the UK from early 2025, investing over $100m over the following ten years in the UK. The chain said that it would apply its charitable policies, including a $25,000 donation to a local organisation on opening a Chick-fil-A restaurant and donation of surplus food to local charitable causes, to its UK branches too.[80]

Expansion to Asia and Europe

Chick-fil-A CEO Andrew Cathy announced in March 2023 that it planned to open restaurants in both Asia and Europe by 2026, and was set to expand to a total of five overseas markets by 2030. The Wall Street Journal reported that it was seeking countries with "stable economies, dense populations, and a demand for chicken".[81]

Planned locations

In July 2018, Chick-fil-A announced it would be opening its first location in Hawaii in Kahului in early 2022, with additional locations in Honolulu and Kapoleo to follow.[82] The first Puerto Rican location opened on March 3, 2022, in Bayamón.[83]

Advertising

 
Chick-fil-A trucks displaying the "Eat Mor Chikin" slogan

"Eat Mor Chikin" is the chain's most prominent advertising slogan, created by The Richards Group in 1995.[8] The slogan is often seen in advertisements, featuring Holstein dairy cows[84] that are often seen wearing (or holding) signs that (usually) read "Eat Mor Chikin" in capital letters. The ad campaign was temporarily halted on January 1, 2004, during a mad cow disease scare, so as not to make the chain seem insensitive or appear to be taking advantage of the scare to increase its sales. Two months later, the cows were put up again.[citation needed] The cows replaced the chain's old mascot, Doodles, an anthropomorphized chicken that still appears as the C on the logo.[85][86]

Chick-fil-A vigorously protects its intellectual property, sending cease and desist letters to those they think have infringed on their trademarks.[87] The corporation has successfully protested at least 30 instances of the use of an "eat more" phrase, saying that the use would cause confusion of the public, dilute the distinctiveness of their intellectual property, and diminish its value.[88]

A 2011 letter to Vermont artist Bo Muller-Moore who screen prints T-shirts reading: "Eat More Kale" demanded that he cease printing the shirts and turn over his website.[89] The incident drew criticism from Vermont governor Peter Shumlin, and created backlash against what he termed Chick-fil-A's "corporate bullying".[90] On December 11, 2014, Bo Muller-Moore announced that the U.S. Patent Office granted his application to trademark his "Eat More Kale" phrase. A formal announcement of his victory took place on December 12, 2014, with Shumlin and other supporters on the Statehouse steps. His public fight drew regional and national attention, the support of Shumlin, and a team of pro-bono law students from the University of New Hampshire legal clinic.[91]

After 22 years with The Richards Group, Chick-fil-A switched to McCann New York in 2016. Along with the cows, ads included famous people in history in a campaign called "Chicken for Breakfast. It's not as crazy as you think."[92]

Chick-fil-A Classic
The Chick-fil-A Classic is a high school basketball tournament held in Columbia, South Carolina, featuring nationally ranked players and teams.[93][94] The tournament is co-sponsored by the Greater Columbia Educational Advancement Foundation (GCEAF), which provides scholarships to high school seniors in the greater Columbia area.[needs update]
Chick-fil-A Peach Bowl
The Chick-fil-A Peach Bowl, first known as the Peach Bowl until 2006 and renamed Chick-fil-A Peach Bowl in 2014, is a college football bowl game played each year in Atlanta, Georgia.[95]
Chick-fil-A Kickoff Game
The Chick-fil-A Kickoff Game is an annual early-season college football game played at the Mercedes-Benz Stadium in Atlanta, Georgia; before 2017, it was played at the Georgia Dome. It features two highly ranked teams, one of which has always been from the Southeastern Conference. In the 2012 season and again in the 2014 season, the event was expanded to two games. It was also two games in 2017.[citation needed] On July 12, 2023, Georgia-based insurance company Aflac, became the new sponsor of the game.[96]

Controversies

Same-sex marriage

Main article: Chick-fil-A and LGBT people

Chick-fil-A has donated over $5 million, via the WinShape Foundation, to groups that oppose same-sex marriage.[97][98][99] In response, students at several colleges and universities worked to ban or remove the company's restaurants from their campuses.[100][101][102]

In June and July 2012, Chick-fil-A's chief operating officer Dan T. Cathy made several public statements about same-sex marriage, saying that those who "have the audacity to define what marriage is about" were "inviting God's judgment on our nation".[103] Several prominent politicians expressed disapproval.[104] Boston Mayor Thomas Menino and Chicago Alderman Proco "Joe" Moreno said they hoped to block franchise expansion into their areas.[105]

The proposed bans drew criticism from liberal pundits, legal experts, and the American Civil Liberties Union.[106] The Jim Henson Company, which had a Pajanimals kids' meal toy licensing arrangement with Chick-fil-A, said it would cease its business relationship, and donate the payment to the Gay & Lesbian Alliance Against Defamation.[107] Chick-fil-A stopped distributing the toys, claiming that unrelated safety concerns had arisen prior to the controversy.[108] Chick-fil-A released a statement on July 31, 2012, saying, "We are a restaurant company focused on food, service, and hospitality; our intent is to leave the policy debate over same-sex marriage to the government and political arena."[109]

Less than a year after Moreno's comments, Chick-fil-A opened its first restaurant in downtown Chicago.[110] In 2022, ten years after Menino's comments, Chick-fil-A opened its first store in Boston, a 5,280-square-foot restaurant on Boylston Street. At the time of the opening, there were 15 other Chick-fil-A restaurants operating in the greater Boston area.[111]

In response to the controversy, former Arkansas Governor Mike Huckabee initiated a Chick-fil-A Appreciation Day movement to counter a boycott of Chick-fil-A launched by same-sex marriage activists. Many of the chain's stores reported record levels of customers that day.[112][113][114] The United States Federal Aviation Administration also responded to two cities that were preventing Chick-fil-A from opening in their international airport, citing "Federal requirements prohibit airport operators from excluding persons on the basis of religious creed from participating in airport activities that receive or benefit from FAA grant funding."[115]

In April 2018, Chick-fil-A reportedly continued to donate to the Fellowship of Christian Athletes, which opposes gay marriage.[8][116][117] In a November 18, 2019, interview, Chick-fil-A president Tim Tassopoulos said the company would stop donating to The Salvation Army and the Fellowship of Christian Athletes.[118][119]

Drive-through traffic

The popularity of Chick-fil-A's drive-throughs in the United States has led to traffic problems, police interventions, and complaints by neighboring businesses in more than 20 states. The long drive-through lines have been reported to cause traffic backups, blocking emergency vehicles and city buses and increasing the risk of collisions and pedestrian injuries.[120][121][122]

Related restaurants

Hapeville Dwarf House

Truett Cathy opened his first restaurant in 1946, The Dwarf Grill – later renamed the Dwarf House – in Hapeville, Georgia, and developed the pressure-cooked chicken breast sandwich there.[15] At the original Chick-fil-A Dwarf Grill, in addition to the full-size entrances, there is also an extra small-sized front door.[123]

The original Dwarf House in Hapeville, Georgia is open 24 hours a day, six days a week, except on Sundays, Thanksgiving, and Christmas. The store closes at 10:00 p.m. on Saturday nights, and the day before Thanksgiving and Christmas and reopens at 6 a.m. on Monday mornings and the day after Thanksgiving and Christmas. It has a larger dine-in menu than the other Dwarf House locations as well as an animated seven dwarfs display in the back of the restaurant.[123] It was across the street from the former Ford Motor Company factory called Atlanta Assembly.

Dwarf House

Opened in 1986, Truett's original, full-service restaurants offer a substantial menu and provide customers a choice of table service, walk-up counter service or a drive-thru window. There are currently five of the original eleven Chick-fil-A Dwarf House restaurants still operating in the metro Atlanta area, including Duluth, Riverdale, Jonesboro, Forest Park and Fayetteville.[15]

Truett's Grill

In 1996, the first Truett's Grill was opened in Morrow, Georgia. The second location opened in 2003 in McDonough, Georgia, and a third location opened in 2006 in Griffin, Georgia.[124] Similar to the Chick-fil-A Dwarf Houses, these independently owned restaurants offer traditional, sit-down dining and expanded menu selections in a diner-themed restaurant.[125][126][127] In 2017, Chick-fil-A demolished several Dwarf House locations to replace them with Truett's Grill locations.[128][129]

Truett's Chick-fil-A

Truett's Chick-fil-A is designed in honor of founder S. Truett Cathy. The restaurant is decorated with family photos and favorite quotes of the restaurant founder. The restaurant offers drive-thru, counter, and sit-down service for breakfast, lunch and dinner. There are four locations including Newnan, Rome, Stockbridge, and Woodstock, Georgia.[130][131]

Truett's Luau

Truett Cathy visited Hawaii; at the age of 92 he opened Truett's Luau in Fayetteville Georgia in 2013.[132] The menu includes island favorites with a southern US spin. The restaurant offers sit-down, counter and drive-thru service.

Dwarf House and Truett's Grill in Griffin, Georgia
  •  
    Chick-fil-a Dwarf House entrance, Griffin, Spalding County, Georgia
  •  
    Truett's Grill, 1455 N Express Way, Griffin, Spalding County, Georgia
  •  
    Chick-fil-a Dwarf House, Griffin, Spalding County, Georgia

Senior leadership

Chick-fil-A has been run by the Cathy family since the restaurant chain's founding in 1946; as of 2021 it was being led by the third generation of the Cathy family.[133]

List of chairmen

  1. S. Truett Cathy (1946–2013)
  2. Dan Cathy (2013– )

List of chief executives

  1. S. Truett Cathy (1946–2013)
  2. Dan Cathy (2013–2021)
  3. Andrew T. Cathy (2021– )

Menu

Based on data from 2018, the most-ordered item was the waffle fries followed by soft drinks, chicken nuggets, and the original chicken sandwich,[134] available at all franchises, with some offering the full menu. Chick-fil-A's website lists all menu items and nutrition information.[135]

See also

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External links

 
Wikivoyage has a travel guide for Fast food in North America.
 
Wikimedia Commons has media related to Chick-fil-A.
  • Official website

February 16, 2024
chick, chik, play, american, english, pronunciation, filet, american, fast, food, restaurant, chain, largest, chain, specializing, chicken, sandwiches, headquartered, college, park, georgia, operates, restaurants, across, states, well, district, columbia, puer. Chick fil A Inc ˌ tʃ ɪ k f ɪ ˈ l eɪ CHIK fil AY a play on the American English pronunciation of filet is an American fast food restaurant chain and the largest chain specializing in chicken sandwiches 5 Headquartered in College Park Georgia Chick fil A operates 3 059 restaurants across 48 states as well as in the District of Columbia and Puerto Rico 1 6 The company also has operations in Canada and previously had restaurants in the United Kingdom and South Africa The restaurant has a breakfast menu and a lunch and dinner menu The chain also provides catering services 7 Chick fil A Inc A Chick fil A restaurant in Morristown TennesseeFormerlyDwarf GrillDwarf HouseCompany typePrivateIndustryRestaurantsFoundedMay 23 1946 77 years ago 1946 05 23 in Hapeville Georgia U S FounderS Truett CathyHeadquarters5200 Buffington Road Atlanta Georgia United StatesNumber of locations3 059 1 Area servedUnited StatesCanadaPuerto RicoKey peopleDan Cathy Chairman Andrew T Cathy CEO Bubba Cathy Executive Vice President and President of Dwarf House Trudy Cathy White Ambassador ProductsChicken sandwiches chicken dishesRevenueUS 11 3 billion 2019 2 3 OwnerCathy familyNumber of employees35 574 as of August 2021 update 4 Websitechick fil a comchick fil a cachick fil a prMany of the company s values are influenced by the Christian religious beliefs of its late founder S Truett Cathy 1921 2014 a devout Southern Baptist Reflecting a commitment to Sunday Sabbatarianism all Chick fil A restaurants are closed for business on Sundays 8 9 Thanksgiving and Christmas Day 10 During the Western Christian liturgical season of Lent Chick fil A promotes fish sandwiches following the Christian tradition of abstinence from meat during Lent 11 12 The company s conservative opposition to same sex marriage has caused controversy though the company began to loosen its stance on this issue from 2019 13 Despite numerous controversies and boycott attempts the 2022 American Customer Satisfaction Index found that Chick fil A remained the country s favorite fast food chain for the eighth consecutive year 14 Contents 1 History 2 Business model 2 1 Retail sale of sauces 3 Corporate culture 3 1 Sunday closing 3 2 Lenten observance 3 3 Serving chicken without antibiotics 3 4 Removal of additives 4 International locations 4 1 Canada 4 2 South Africa 4 3 United Kingdom 4 4 Expansion to Asia and Europe 5 Planned locations 6 Advertising 7 Sponsored events 8 Controversies 8 1 Same sex marriage 8 2 Drive through traffic 9 Related restaurants 9 1 Hapeville Dwarf House 9 2 Dwarf House 9 3 Truett s Grill 9 4 Truett s Chick fil A 9 5 Truett s Luau 10 Senior leadership 10 1 List of chairmen 10 2 List of chief executives 11 Menu 12 See also 13 References 14 External linksHistory nbsp Chick fil A headquarters in College Park GeorgiaThe chain s origin can be traced to the Dwarf Grill now the Dwarf House a restaurant opened by S Truett Cathy the chain s former chairman and CEO in Hapeville Georgia a suburb of Atlanta in 1946 15 which is near the location of the Ford Motor Company Atlanta Assembly Plant for many years a source of many of the restaurant s patrons but later demolished citation needed In 1961 after 15 years in the fast food business Cathy found a pressure fryer that could cook the chicken sandwich in the same time it took to cook a hamburger 16 Following this discovery he registered the name Chick fil A Inc The company s trademarked slogan We Didn t Invent the Chicken Just the Chicken Sandwich 17 refers to their flagship menu item the Chick fil A chicken sandwich Though Chick Fil A was the first national chain to make a fast fried chicken sandwich its flagship item it has been shown that Cathy s claim to have invented the chicken sandwich is false 18 From 1964 to 1967 the sandwich was licensed to over fifty eateries including Waffle House and the concession stands of the new Houston Astrodome 19 20 The Chick Fil A sandwich was withdrawn from sale at other restaurants when the first dedicated location opened in 1967 in the food court of the Greenbriar Mall in Atlanta 15 During the 1970s and early 1980s the chain expanded by opening new locations in suburban malls food courts 21 The first freestanding location was opened April 16 1986 on North Druid Hills Road in Atlanta Georgia 22 and the company began to focus more on stand alone units rather than food courts Although it has expanded outward from its original geographic base most new restaurants are located in Southern US suburban areas 15 Since 1997 the Atlanta based company has sponsored the Peach Bowl an annual college football bowl game played in Atlanta on New Year s Eve Chick fil A also sponsors the Southeastern Conference and the Atlantic Coast Conference of college athletics 23 In 2008 Chick fil A was among the first fast food restaurants to become completely free of trans fats 24 In October 2015 the company opened its largest restaurant a three story 5 000 square feet 460 m2 restaurant in Manhattan 25 26 nbsp Sign posted at the Spotsylvania Towne Centre Chick fil A location in Fredericksburg Virginia Chick fil A Sauce was invented at this location in 1983 27 28 On December 17 2017 Chick fil A broke their tradition and opened on a Sunday to prepare meals for passengers left stranded during a power outage at Atlanta Hartsfield Jackson International Airport 29 and on January 13 2019 a Chick fil A franchise in Mobile Alabama opened on Sunday to honor a birthday wish of a 14 year old boy with cerebral palsy and autism 30 On February 13 2023 they began offering their first non meat sandwich a breaded cauliflower sandwich 31 In May 2023 Chick fil A closed its first stand alone restaurant in Greenbriar Mall Atlanta without stating a reason 32 Business model nbsp Chick fil A in Hillsboro Oregon formerly a Newport Bay restaurant This unit opened in March 2016 and was the first in Oregon to open in over a decade Chick fil A s business strategy involves a focus on a small menu and on customer service 33 While many fast food chains offer many dishes Chick fil A s is focused on selling chicken sandwiches 33 The name s capital A is intended to indicate that their chicken is grade A top quality 34 The company s emphasis on customer service is reported to have contributed to its success 35 36 and growth in the United States 33 35 Chick fil A builds and owns its restaurants 37 Chick fil A franchisees need a US 10 000 initial investment 38 Franchisees are selected and trained a process that can take months Chick fil A grossed an average of 6 71 million per restaurant in 2022 despite opening only 6 days a week the highest sales of all fast food restaurants in the United States Raising Cane s was second with 5 44 million per restaurant average 39 In 2019 Chick fil A reported 11 3 billion in sales in the United States behind only McDonald s with 40 4 billion in sales that year 40 41 42 To compete with Chick fil A fried chicken chain Popeyes followed by others introduced a fried chicken sandwich in 2019 starting the Chicken Sandwich Wars nbsp Correlation between the density of Chick fil A locations and the density of Baptist Churches locations in the continental United States Retail sale of sauces In the spring of 2020 Chick fil A test trialed the sale of two of their dipping sauces at some supermarkets in Florida with all profits earmarked for a scholarship fund for company s store level employees 43 44 The trial was considered successful and distribution was expanded nationwide by 2021 45 Two more sauces were added in 2023 46 In October 2022 the company trialed expansion of the program to include its salad dressings in the Cincinnati metropolitan area and in parts of Tennessee 47 48 and expanded nationwide in spring 2023 49 Corporate cultureS Truett Cathy was a devout Southern Baptist his religious beliefs had a major impact on the company 50 The company s official statement of corporate purpose says that the business exists To glorify God by being a faithful steward of all that is entrusted to us To have a positive influence on all who come in contact with Chick fil A 51 Cathy opposed the company becoming public for religious and personal reasons 52 A company spokesperson said in 2012 The Chick fil A culture and service tradition in our Restaurants is to treat every person with honor dignity and respect regardless of their belief race creed sexual orientation or gender 53 Sunday closing In accordance with the founder s belief in the Christian doctrine of first day Sabbatarianism all Chick fil A locations are closed on Sundays 9 54 Thanksgiving and Christmas 55 Cathy said Our decision to close on Sunday was our way of honoring God and of directing our attention to things that mattered more than our business 56 In an interview with ABC News s Nightline Truett s son Dan T Cathy told reporter Vicki Mabrey that the company is also closed on Sundays because by the time Sunday came he was just worn out And Sunday was not a big trading day anyway at the time So he was closed that first Sunday and we ve been closed ever since He figured if he didn t like working on Sundays that other people didn t either 57 Even Chick fil A locations at sports stadiums close on Sundays although many games are played on Sundays 58 Lenten observance During the Western Christian liturgical season of Lent Chick fil A promotes fish sandwiches following the Christian tradition of abstinence from meat during Lent 11 12 Serving chicken without antibiotics In February 2014 Chick fil A announced plans to serve chicken raised without antibiotics in its restaurants nationwide within five years the first fast food restaurant to make this commitment 59 This was implemented by May 2019 60 Removal of additives In 2011 food blogger and activist Vani Hari noted that Chick fil A sandwiches contained nearly 100 ingredients including peanut oil preserved with tert butylhydroquinone TBHQ made from butane 61 In October 2012 Chick fil A invited Hari to meet with company executives at its headquarters 62 In December 2013 Chick fil A said that it was removing high fructose corn syrup and artificial dyes and was testing a new peanut oil needs update Chick fil A like other companies does not publicly announce such changes unless already in the news because it focuses attention on these ingredients 62 International locationsCanada nbsp Chick fil A at One Bloor in Toronto In September 1994 Chick fil A opened its first location outside of the United States inside a student center food court at the University of Alberta in Edmonton Alberta Canada 63 This location did not perform very well and was closed within two or three years citation needed The company opened an outlet at the Calgary International Airport in Alberta in May 2014 64 65 and closed it in 2019 66 67 Chick fil A opened a restaurant in Toronto Ontario on September 6 2019 in the Yonge and Bloor Street area There were protests criticizing the company s violation of animal rights and history of supporting anti LGBTQ causes 68 Chick fil A announced that it would open two other locations in Toronto during 2019 and 12 additional stores in the Greater Toronto Area over the subsequent five years 69 The chain s second Toronto location opened at the Yorkdale Shopping Centre in January 2020 70 The company expanded to other areas of Ontario in 2021 opening standalone locations with drive through restaurants in Kitchener in August and Windsor in October 71 72 South Africa In August 1996 Chick fil A opened its first location outside of North America by building a restaurant in Durban South Africa 73 A second location was opened in Johannesburg in November 1997 74 Neither was profitable and they were closed in 2001 75 United Kingdom A Chick fil A operated in Edinburgh during Spring 2018 76 On October 10 2019 Chick fil A returned to Europe with the opening of a store at The Oracle shopping centre in Reading UK 77 The store closed in March 2020 after The Oracle opted not to continue the lease of the location beyond the six month pilot period in the face of continued protests over the chain s anti LGBTQ stance 78 In February 2019 Chick fil A opened a store on a 12 month pilot scheme in Aviemore Scotland The store was closed in January 2020 amidst protest and controversy from locals and customers regarding the chain s former donations to charities supporting anti LGBT rights causes Chick Fil A said that they had always planned a short term stay at the location 79 Later the company changed some policies appointing its first head of diversity in 2020 and focused its charitable activities on education and hunger alleviation rather than opponents of same sex marriage In September 2023 the company said that it planned to open five restaurants in the UK from early 2025 investing over 100m over the following ten years in the UK The chain said that it would apply its charitable policies including a 25 000 donation to a local organisation on opening a Chick fil A restaurant and donation of surplus food to local charitable causes to its UK branches too 80 Expansion to Asia and Europe Chick fil A CEO Andrew Cathy announced in March 2023 that it planned to open restaurants in both Asia and Europe by 2026 and was set to expand to a total of five overseas markets by 2030 The Wall Street Journal reported that it was seeking countries with stable economies dense populations and a demand for chicken 81 Planned locationsThis section needs to be updated Please help update this article to reflect recent events or newly available information March 2023 In July 2018 Chick fil A announced it would be opening its first location in Hawaii in Kahului in early 2022 with additional locations in Honolulu and Kapoleo to follow 82 The first Puerto Rican location opened on March 3 2022 in Bayamon 83 Advertising nbsp Chick fil A trucks displaying the Eat Mor Chikin slogan Eat Mor Chikin is the chain s most prominent advertising slogan created by The Richards Group in 1995 8 The slogan is often seen in advertisements featuring Holstein dairy cows 84 that are often seen wearing or holding signs that usually read Eat Mor Chikin in capital letters The ad campaign was temporarily halted on January 1 2004 during a mad cow disease scare so as not to make the chain seem insensitive or appear to be taking advantage of the scare to increase its sales Two months later the cows were put up again citation needed The cows replaced the chain s old mascot Doodles an anthropomorphized chicken that still appears as the C on the logo 85 86 Chick fil A vigorously protects its intellectual property sending cease and desist letters to those they think have infringed on their trademarks 87 The corporation has successfully protested at least 30 instances of the use of an eat more phrase saying that the use would cause confusion of the public dilute the distinctiveness of their intellectual property and diminish its value 88 A 2011 letter to Vermont artist Bo Muller Moore who screen prints T shirts reading Eat More Kale demanded that he cease printing the shirts and turn over his website 89 The incident drew criticism from Vermont governor Peter Shumlin and created backlash against what he termed Chick fil A s corporate bullying 90 On December 11 2014 Bo Muller Moore announced that the U S Patent Office granted his application to trademark his Eat More Kale phrase A formal announcement of his victory took place on December 12 2014 with Shumlin and other supporters on the Statehouse steps His public fight drew regional and national attention the support of Shumlin and a team of pro bono law students from the University of New Hampshire legal clinic 91 After 22 years with The Richards Group Chick fil A switched to McCann New York in 2016 Along with the cows ads included famous people in history in a campaign called Chicken for Breakfast It s not as crazy as you think 92 Sponsored eventsChick fil A Classic The Chick fil A Classic is a high school basketball tournament held in Columbia South Carolina featuring nationally ranked players and teams 93 94 The tournament is co sponsored by the Greater Columbia Educational Advancement Foundation GCEAF which provides scholarships to high school seniors in the greater Columbia area needs update Chick fil A Peach Bowl The Chick fil A Peach Bowl first known as the Peach Bowl until 2006 and renamed Chick fil A Peach Bowl in 2014 is a college football bowl game played each year in Atlanta Georgia 95 Chick fil A Kickoff Game The Chick fil A Kickoff Game is an annual early season college football game played at the Mercedes Benz Stadium in Atlanta Georgia before 2017 it was played at the Georgia Dome It features two highly ranked teams one of which has always been from the Southeastern Conference In the 2012 season and again in the 2014 season the event was expanded to two games It was also two games in 2017 citation needed On July 12 2023 Georgia based insurance company Aflac became the new sponsor of the game 96 ControversiesThis article s criticism or controversy section may compromise the article s neutrality Please help rewrite or integrate negative information to other sections through discussion on the talk page June 2023 Same sex marriage Main article Chick fil A and LGBT people Chick fil A has donated over 5 million via the WinShape Foundation to groups that oppose same sex marriage 97 98 99 In response students at several colleges and universities worked to ban or remove the company s restaurants from their campuses 100 101 102 In June and July 2012 Chick fil A s chief operating officer Dan T Cathy made several public statements about same sex marriage saying that those who have the audacity to define what marriage is about were inviting God s judgment on our nation 103 Several prominent politicians expressed disapproval 104 Boston Mayor Thomas Menino and Chicago Alderman Proco Joe Moreno said they hoped to block franchise expansion into their areas 105 The proposed bans drew criticism from liberal pundits legal experts and the American Civil Liberties Union 106 The Jim Henson Company which had a Pajanimals kids meal toy licensing arrangement with Chick fil A said it would cease its business relationship and donate the payment to the Gay amp Lesbian Alliance Against Defamation 107 Chick fil A stopped distributing the toys claiming that unrelated safety concerns had arisen prior to the controversy 108 Chick fil A released a statement on July 31 2012 saying We are a restaurant company focused on food service and hospitality our intent is to leave the policy debate over same sex marriage to the government and political arena 109 Less than a year after Moreno s comments Chick fil A opened its first restaurant in downtown Chicago 110 In 2022 ten years after Menino s comments Chick fil A opened its first store in Boston a 5 280 square foot restaurant on Boylston Street At the time of the opening there were 15 other Chick fil A restaurants operating in the greater Boston area 111 In response to the controversy former Arkansas Governor Mike Huckabee initiated a Chick fil A Appreciation Day movement to counter a boycott of Chick fil A launched by same sex marriage activists Many of the chain s stores reported record levels of customers that day 112 113 114 The United States Federal Aviation Administration also responded to two cities that were preventing Chick fil A from opening in their international airport citing Federal requirements prohibit airport operators from excluding persons on the basis of religious creed from participating in airport activities that receive or benefit from FAA grant funding 115 In April 2018 Chick fil A reportedly continued to donate to the Fellowship of Christian Athletes which opposes gay marriage 8 116 117 In a November 18 2019 interview Chick fil A president Tim Tassopoulos said the company would stop donating to The Salvation Army and the Fellowship of Christian Athletes 118 119 Drive through traffic The popularity of Chick fil A s drive throughs in the United States has led to traffic problems police interventions and complaints by neighboring businesses in more than 20 states The long drive through lines have been reported to cause traffic backups blocking emergency vehicles and city buses and increasing the risk of collisions and pedestrian injuries 120 121 122 Related restaurantsHapeville Dwarf House Truett Cathy opened his first restaurant in 1946 The Dwarf Grill later renamed the Dwarf House in Hapeville Georgia and developed the pressure cooked chicken breast sandwich there 15 At the original Chick fil A Dwarf Grill in addition to the full size entrances there is also an extra small sized front door 123 The original Dwarf House in Hapeville Georgia is open 24 hours a day six days a week except on Sundays Thanksgiving and Christmas The store closes at 10 00 p m on Saturday nights and the day before Thanksgiving and Christmas and reopens at 6 a m on Monday mornings and the day after Thanksgiving and Christmas It has a larger dine in menu than the other Dwarf House locations as well as an animated seven dwarfs display in the back of the restaurant 123 It was across the street from the former Ford Motor Company factory called Atlanta Assembly Dwarf House Opened in 1986 Truett s original full service restaurants offer a substantial menu and provide customers a choice of table service walk up counter service or a drive thru window There are currently five of the original eleven Chick fil A Dwarf House restaurants still operating in the metro Atlanta area including Duluth Riverdale Jonesboro Forest Park and Fayetteville 15 Truett s Grill In 1996 the first Truett s Grill was opened in Morrow Georgia The second location opened in 2003 in McDonough Georgia and a third location opened in 2006 in Griffin Georgia 124 Similar to the Chick fil A Dwarf Houses these independently owned restaurants offer traditional sit down dining and expanded menu selections in a diner themed restaurant 125 126 127 In 2017 Chick fil A demolished several Dwarf House locations to replace them with Truett s Grill locations 128 129 Truett s Chick fil A Truett s Chick fil A is designed in honor of founder S Truett Cathy The restaurant is decorated with family photos and favorite quotes of the restaurant founder The restaurant offers drive thru counter and sit down service for breakfast lunch and dinner There are four locations including Newnan Rome Stockbridge and Woodstock Georgia 130 131 Truett s Luau Truett Cathy visited Hawaii at the age of 92 he opened Truett s Luau in Fayetteville Georgia in 2013 132 The menu includes island favorites with a southern US spin The restaurant offers sit down counter and drive thru service Dwarf House and Truett s Grill in Griffin Georgia nbsp Chick fil a Dwarf House entrance Griffin Spalding County Georgia nbsp Truett s Grill 1455 N Express Way Griffin Spalding County Georgia nbsp Chick fil a Dwarf House Griffin Spalding County GeorgiaSenior leadershipChick fil A has been run by the Cathy family since the restaurant chain s founding in 1946 as of 2021 update it was being led by the third generation of the Cathy family 133 List of chairmen S Truett Cathy 1946 2013 Dan Cathy 2013 List of chief executives S Truett Cathy 1946 2013 Dan Cathy 2013 2021 Andrew T Cathy 2021 MenuBased on data from 2018 the most ordered item was the waffle fries followed by soft drinks chicken nuggets and the original chicken sandwich 134 available at all franchises with some offering the full menu Chick fil A s website lists all menu items and nutrition information 135 See alsoList of chicken restaurantsReferences a b Number of Chick Fil A locations in the United States ScrapeHero Archived from the original on June 16 2021 Retrieved May 9 2021 Forbes com Archived September 17 2021 at the Wayback Machine Ravneberg Christi June 25 2019 Inside Chick fil A s rise to 3rd largest restaurant brand Nations Restaurant News Archived from the original on June 26 2019 Retrieved June 25 2019 lt not stated gt n d Chick fil a about us Archived from the original on September 3 2021 Retrieved September 3 2021 Ravneberg Christi June 25 2019 Dominating the chicken market Nations Restaurant News Archived from the original on September 21 2019 Retrieved June 25 2019 Beile Kelly Anne March 8 2018 Hurry to Chick fil A now for free breakfast KFOX TV Archived from the original on June 25 2019 Retrieved June 25 2019 Chick fil A Operator Website Home Page www cfarestaurant com Archived from the original on March 4 2011 Retrieved October 6 2017 a b c Piepenbring Dan April 13 2018 Chick fil A s Creepy Infiltration of New York City The New Yorker Archived from the original on April 13 2018 Retrieved April 16 2018 via www newyorker com a b Adkins Cooper November 6 2019 New Kanye West album shocks listeners The Georgetonian CXXXVIV 20 8 About Chick fil A Chick fil A Archived from the original on January 11 2017 Retrieved July 1 2017 a b Meyer Zlati March 7 2019 Chick fil A serves up fish sandwiches for Lent now through April 20 USA Today Archived from the original on October 30 2020 Retrieved February 20 2021 a b Puhak Janine March 3 2020 Chick fil A brings back limited edition fish sandwich for Lent The Independent Archived from the original on June 14 2021 Retrieved February 20 2021 Heil Emily November 18 2019 Chick fil A drops donations that angered LGBTQ groups and conservative leaders cry betrayal The Washington Post Chick fil A Beats the Boycott The restaurant chain remains the most popular in America despite political attacks The Wall Street Journal July 5 2022 Retrieved April 26 2023 a b c d e lt not stated gt n d Company Fact Sheet Chick fil A Archived from the original on November 11 2016 Retrieved July 30 2012 Headquarters Chick fil A Inc 5200 Buffington Road Atlanta GA 30349 2998 Nickerson Michelle amp Dochuk Darren 2011 Sunbelt Rising The Politics of Place Space and Region University of Pennsylvania Press p 295 ISBN 978 0812243093 Archived from the original on January 1 2014 Retrieved November 1 2011 We Didn t Invent the Chicken Just the Chicken Sandwich Detailed trademark information from the official US federal trademark database USPTO Markify n d Archived from the original on January 12 2012 Retrieved November 1 2011 Hungry for History Chick Fil A Didn t Create the Fried Chicken Sandwich Ebony August 23 2019 Archived from the original on August 31 2021 Retrieved June 8 2021 McConnell Akila Sankar 2019 A Culinary History of Atlanta Arcadia Publishing p 114 ISBN 9781467141239 Robinson Steve 2019 Covert Cows and Chick fil A How Faith Cows and Chicken Built an Iconic Brand Thomas Nelson p 13 ISBN 9781400213191 Archived from the original on December 7 2021 Retrieved July 27 2021 Grem Darren March 8 2012 The World of Chick Fil A and the Business of Sunbelt Evangelicalism Southern Spaces doi 10 18737 M7QW2S Archived from the original on July 29 2012 Retrieved August 2 2012 lt not stated gt n d North Druid Hills FSU Chick fil A Archived from the original on November 23 2015 Retrieved January 5 2016 Odesser Torpey Marilyn n d Reaching Out to NASCAR Nation QSR Archived from the original on October 28 2007 No Trans Fats on Chick fil A Menu Quick Serve Restaurant Vol 24 no 10 October 9 2008 Archived from the original on April 2 2015 Retrieved March 18 2015 Taylor Kate August 10 2015 The Country s Largest Chick fil A Will Open in New York City in October Entrepreneur Archived from the original on August 13 2015 Retrieved August 21 2015 Chick fil A opening its largest outpost in New York City CBS News October 2 2015 Archived from the original on April 16 2020 Retrieved April 16 2020 Serendipitous Sauce The Chick fil A Sauce Story Chick fil A June 23 2015 Archived from the original on March 25 2020 Retrieved March 30 2020 LANCE STAR CATHY JETT THE FREE August 15 2019 Discover magazine Chick fil A s most popular sauce originated in Spotsylvania Fredericksburg com Archived from the original on July 27 2020 Retrieved March 30 2020 AOL Staff Chick fil A broke tradition and opened on a Sunday for the most heartwarming reason AOL com Archived from the original on March 23 2018 Retrieved March 22 2018 McKinley Corbley January 16 2019 Chick Fil A Opened On a Sunday in Order to Grant the Birthday Wish of a Boy With Special Needs GoodNewsNetwork Archived from the original on January 23 2019 Retrieved March 6 2019 Chick fil A tests its first plant based sandwich Associated Press February 9 2023 Valinsky Jordan May 18 2023 Chick fil A s first ever restaurant is closing CNN Retrieved May 19 2023 a b c Chick fil A s Lean Menu Helps Chain Bulk Up The Wall Street Journal May 8 2019 Archived from the original on May 9 2019 Retrieved May 9 2019 Who We Are Chick Fil A Archived from the original on April 18 2018 Retrieved July 8 2019 a b Chick fil A is dominating the fast food industry in one key area and it reveals the secret to the chain s success Business Insider July 5 2018 Archived from the original on May 9 2019 Retrieved May 9 2019 Chick fil A s reliably impressive customer service scores have played a major role in the chain s explosive growth Study Chick fil A Has the Most Satisfied Customers SQR Magazine June 2018 Archived from the original on May 9 2019 Retrieved May 9 2019 Company Fact Sheet Chick fil A n d Archived from the original on November 11 2016 Retrieved March 24 2012 Norman Jan August 7 2012 Franchises weather Chick fil A s controversy The Orange County Register p Business 2 Archived from the original on March 9 2017 Retrieved March 6 2019 Magazine Q S R August 1 2023 Ranked The Top 50 Fast Food Chains in America QSR Magazine Retrieved December 24 2023 Taylor Kate Chick fil A is the third largest fast food chain in America and that should terrify Wendy s and Burger King Business Insider Retrieved January 20 2022 Sugar Rachel December 20 2018 Chick fil A s controversial politics haven t stopped it from becoming one of the biggest fast food chains in America Vox Retrieved January 20 2022 Reiley Laura June 19 2019 Experts cite careful growth strong customer service and an embrace of new technologies for the chicken chain s surge The Washington Post Wiener Bronner Danielle March 11 2020 Chick fil A will start selling bottles of its signature sauce CNN Business CNN Retrieved April 22 2023 Saxena Jaya March 11 2020 Chick fil A Will Sell Its Signature Sauce at Grocery Stores for DIY Chicken Sandwich Wars Eater Retrieved April 22 2023 You Can Finally Buy Chick fil A Sauce In More States Delish March 17 2021 Retrieved April 22 2023 Cherico Rebecca April 17 2023 Chick Fil A Is Sending Two More Sauces To Grocery Stores And We Got The Merch Mashed Retrieved April 22 2023 Chick fil A Salad Dressings Are Coming To A Store Near You Delish October 14 2022 Retrieved April 22 2023 Chick fil A Salad Dressing Is Now Available In Grocery Stores Southern Living Retrieved April 22 2023 Chick fil A launches Bottled Salad Dressings nationwide Chick fil A Press release May 11 2023 lt not stated gt March 10 2010 The World s Billionaires No 655 S Truett Cathy Forbes Archived from the original on October 24 2011 Retrieved November 3 2011 Executive Biographies Dan T Cathy President and Chief Operating Officer Chick fil A Archived from the original on March 9 2012 Retrieved March 23 2012 Taylor Kate Why Chick fil A will never go public Business Insider Archived from the original on June 16 2020 Retrieved April 25 2020 Aarthun Sarah July 28 2012 Chick fil A wades into a fast food fight over same sex marriage rights CNN Chick fil A s Closed on Sunday Policy PDF Press release Chick fil A 2009 Archived from the original PDF on September 29 2011 Retrieved July 29 2012 Chick fil A Chick fil A Archived from the original on June 1 2010 Retrieved June 18 2010 lt not stated gt n d About Truett truettcathy com Archived from the original on May 7 2009 Retrieved May 26 2009 Mabrey Vicki amp Marsh Mary September 23 2009 Nightline ABC TV presents Chik fil A Wins Customers by closing ABC News Archived from the original on December 28 2010 Retrieved September 19 2010 Wagner McGough Sean August 16 2017 The Falcons billion dollar stadium will have a Chick fil A that s almost never open CBS Sports Archived from the original on August 21 2017 Retrieved August 30 2017 Chick fil A to Serve Antibiotic Free Chicken Restaurant News February 11 2014 Archived from the original on April 2 2015 Retrieved March 5 2014 No Antibiotics Ever Chick fil A Archived from the original on August 8 2021 Retrieved August 22 2021 Choi Candice December 3 2013 Getting the dye out Chick fil A cleans up buns and sauces NBC News Archived from the original on May 4 2020 Retrieved May 4 2020 a b Strom Stephanie December 31 2013 Social Media as a Megaphone to Pressure the Food Industry The New York Times Archived from the original on March 1 2014 Retrieved February 12 2014 Vesey Susannah August 25 1994 Outlet in Canada to open Sept 8 Atlanta Journal Constitution p F 3 Archived from the original on September 9 2018 Retrieved September 9 2018 In another new venture Chick fil A will open its first Canadian outlet on Sept 8 in the student center food court at the University of Alberta in Edmonton The unit which will serve a limited menu will be run under a license agreement by the Canadian company Versa Services Alternate link via NewsBank Robertson Dylan May 29 2014 U S fast food chain Chick fil A opens Canadian franchise talks down gay marriage controversy Calgary Herald Archived from the original on January 10 2019 Retrieved January 27 2019 YYC gt Traveller Info gt Shopping Dining amp Services gt Dining www yyc com Archived from the original on September 8 2017 Retrieved September 7 2017 Gladysz Kayla September 6 2019 Protesters surround opening of Chick fil A s first Canadian location Daily Hive Archived from the original on June 14 2021 Retrieved March 25 2021 Canada s first Chick fil A opens to protests over owner s record on gay issues The Chilliwack Progress September 6 2019 Archived from the original on June 14 2021 Retrieved March 25 2021 Warren May September 6 2019 Protesters rally at Chick fil A opening in Toronto over owner s record on LGBTQ issues Toronto Star Archived from the original on September 12 2019 Retrieved March 25 2021 Tobin Ben July 25 2018 Chick fil A starts its international expansion in Toronto next year USA Today Retrieved March 25 2021 Chick fil A is opening its second Toronto location next week www blogto com January 3 2020 Retrieved April 12 2022 Chick fil A franchise to open in Kitchener on Saturday Global News August 3 2021 Retrieved April 12 2022 Saylors Kathleen October 29 2021 Chick fil A opens Windsor location with long lines and small protest Windsor Star Business in brief Chick fil A in Africa Atlanta Journal Constitution July 13 1996 p C3 Archived from the original on September 9 2018 Retrieved September 9 2018 Chick fil A Inc will open its first restaurant outside North America in Durban KwaZulu Natal next month The Atlanta based company said it granted DanCor Investments Pty Ltd a family owned South African company exclusive rights to develop and operate 50 stores in southern Africa of which 20 to 30 will be built in South Africa Danie van den Heever DanCor s founder and chairman was named chief executive of Chick fil A Southern Africa a new company formed to hold and operate the chicken franchise Alternate Link via NewsBank Atlanta Based Chick Fil A to Open Second South African Location The Atlanta Journal and Constitution October 11 1997 Archived from the original on September 9 2018 via Highbeam Research Chick fil A CEO Dan Cathy regrets embroiling family chain in gay rights debate Toledo Blade March 30 2014 Archived from the original on November 15 2018 Retrieved September 9 2018 Murphy Sean April 24 2018 US restaurant chain Chick Fil A eye up Edinburgh following recent successful pop up Scotsman Food and Drink Archived from the original on October 21 2019 Retrieved October 21 2019 Hansen James October 14 2019 Cult Followed Anti LGBTQ Fried Chicken Restaurant Chick fil A Makes U K Debut Eater London Archived from the original on October 14 2019 Retrieved October 14 2019 Reading Chick fil A outlet to close in LGBT rights row BBC October 18 2019 Archived from the original on October 19 2019 Retrieved October 18 2019 Controversial fast food chain Chick Fil A closes Scots outlet STV News January 21 2020 Archived from the original on January 27 2020 Retrieved January 22 2020 Hooker Lucy September 14 2023 Chick fil A to try again in UK four years after LGBT backlash BBC News Haddon Heather March 13 2023 Chick fil A Wants to Serve Its Chicken Sandwiches in Asia and Europe The Wall Street Journal Chick fil A is Coming to Hawaii Chicken Wire Archived from the original on August 23 2021 Retrieved August 23 2021 Chick fil A making a push into Puerto Rico Food Business News Archived from the original on December 29 2020 Retrieved December 30 2020 lt not stated gt n d Why does Chick fil A use dairy cows on its advertising Chick fil A Archived from the original on August 20 2012 Retrieved November 13 2015 20 Things You Didn t Know About Chick fil A thedailymeal com The Daily Meal Staff April 25 2019 Archived from the original on April 15 2020 Retrieved March 11 2020 Collier Joe Guy July 9 2008 Dress as a cow day reflects Chick fil A s have fun culture The Atlanta Journal Constitution Archived from the original on July 14 2008 Pedicini Sandra May 13 2010 Chick fil A cries fowl over Eat More Produce Orlando Sentinel Archived from the original on February 23 2015 Retrieved February 23 2015 Ring Wilson November 28 2011 Eat more kale A David vs Goliath fight with Chick fil A The Christian Science Monitor Archived from the original on December 2 2011 Retrieved December 4 2011 Carapezza Kirk December 2 2011 In Vermont Fighting for the Rights To Eat More Vermont Public Radio Archived from the original on December 14 2012 Retrieved December 4 2011 Bidgood Jess December 4 2011 Chicken Chain Says Stop but T Shirt Maker Balks The New York Times Archived from the original on September 1 2017 Retrieved February 26 2017 Ring Wilson December 12 2014 Man celebrates his new eat more kale trademark WHDH Archived from the original on December 12 2014 Retrieved December 12 2014 Wohl Jessica August 1 2016 No Sacred Cows Why Chick fil A parted ways with The Richards Group after 22 years Advertising Age 87 15 18 20 lt not stated gt n d Welcome to 8th Annual Chick Fil A Classic com Chick fil aclassic com Archived from the original on February 12 2010 Retrieved June 18 2010 GCEAF Chick Fil A Classic Archived from the original on March 31 2010 Retrieved June 18 2010 Host Bowl of the College Football Playoff Discover Atlanta Archived from the original on October 26 2020 Retrieved June 19 2020 Hansen Zachary Aflac takes over title sponsorship of Kickoff game in Atlanta The Atlanta Journal Constitution ISSN 1539 7459 Retrieved July 13 2023 McWhirter Cameron July 27 2012 Chick fil A s Long Christian Heritage The Wall Street Journal Archived from the original on August 5 2018 Retrieved March 6 2019 Winters Rosemary November 10 2011 Sugar House protesters say Chick fil A is anti gay The Salt Lake Tribune Archived from the original on March 4 2016 Retrieved March 6 2019 Boucly Chris July 24 2012 Gay youths plan protest against Chick fil A The Orange County Register Archived from the original on July 27 2012 Retrieved July 26 2012 Windmeyer Shane L January 28 2013 Dan and Me My Coming Out as a Friend of Dan Cathy and Chick fil A Huffington Post Archived from the original on September 25 2015 Retrieved October 23 2015 Schlanger Zoe March 5 2012 NYU Decided To Keep Homophobic Chick fil A Long Before Petition Launched NYU Local Archived from the original on September 8 2016 Retrieved March 6 2019 Rocheleau Matt February 28 2012 Northeastern cancels Chick fil A plans after student group denounces chain Boston Globe Archived from the original on July 28 2012 Sources Starnes Todd July 25 2012 Rahm Chick fil A Values Are Not Chicago Values Fox News Radio Archived from the original on July 26 2012 Retrieved July 26 2012 Collier Myles July 18 2012 Chick fil A President Says God s Judgment Coming Because of Same Sex Marriage The Christian Post Archived from the original on July 20 2012 Retrieved July 26 2012 What Dan Cathy said The Atlanta Journal Constitution July 26 2012 Archived from the original on July 29 2012 Retrieved July 28 2012 Blume Allan K July 2 2012 Guilty as charged Dan Cathy says of Chick fil A s stand on faith Biblical Recorder Archived from the original on July 25 2012 Retrieved October 13 2018 Hsu Tiffany July 18 2012 Is Chick fil A anti gay marriage Guilty as charged leader says Los Angeles Times Archived from the original on July 19 2012 Retrieved July 19 2012 Lopez Ricardo July 26 2012 San Francisco is the third city to tell Chick fil A Keep out Los Angeles Times Archived from the original on July 27 2012 Retrieved July 26 2012 Sources Turner Greg July 20 2012 Mayor Menino on Chick fil A Stuff it The Boston Herald Archived from the original on July 23 2012 Retrieved October 13 2018 Menino Thomas M July 20 2012 Mayor s letter to Chick fil A The Boston Herald Archived from the original on July 24 2012 Retrieved July 26 2012 Dardick Hal July 25 2012 Alderman to Chick fil A No deal Chicago Tribune Archived from the original on July 26 2012 Retrieved July 26 2012 Drum Kevin July 26 2012 Rahm Emanuel Needs to Back Off on Chick fil A Mother Jones Archived from the original on July 27 2012 Retrieved July 26 2012 Edward McClelland July 26 2012 Conservatives and Liberals Defend Chick fil A WMAQ TV Archived from the original on July 29 2012 Retrieved July 26 2012 Miller Joshua Rhett July 26 2012 Legal eagles cry fowl over politicians plans to block Chick fil A Fox News Archived from the original on July 26 2012 Retrieved July 26 2012 Sources Rose Annie July 25 2012 Chick fil A Backlash Politicians Muppets Respond ABC News Archived from the original on July 28 2012 Retrieved July 28 2012 Lendon Brad July 24 2012 Henson Huckabee take sides in Chick fil A same sex marriage controversy CNN Archived from the original on July 27 2012 Retrieved July 28 2012 Hsu Tiffany July 28 2012 Chick fil A s PR chief dies suddenly amid gay marriage imbroglio Los Angeles Times Archived from the original on July 28 2012 Retrieved October 13 2018 Bartkewicz Anthony July 25 2012 Coincidence Chick Fil A pulls Jim Henson toys New York Daily News Retrieved July 30 2012 Robinson Steve July 31 2012 Chick fil A Response to Recent Controversy Chick fil A Press release Archived from the original on August 2 2012 Retrieved August 5 2012 Powers Rosie June 16 2011 Downtown Chicago s First Chick fil A Opens Thursday NBC 5 Chicago Retrieved April 27 2023 10 years after pushback Boston s first Chick fil A opens in heart of city WCVB TV January 5 2022 Retrieved April 27 2023 Bingham Amy August 1 2012 Chick Fil A Supporters Gather for Appreciation Day ABC News Archived from the original on August 15 2012 Retrieved August 17 2012 Hsu Tiffany August 1 2012 Chick fil A fans and critics take to the streets Los Angeles Times Archived from the original on August 6 2012 Retrieved August 17 2012 Holpuch Amanda August 1 2012 Chick fil A appreciation day brings huge crowds to fast food chain Life and style The Guardian London Archived from the original on December 14 2013 Retrieved August 17 2012 Gailey Alex May 29 2019 FAA launches religious discrimination investigation into Chick fil A s exclusion at U S airports Atlanta Business Chronicle Archived from the original on October 23 2020 Retrieved May 31 2019 Cruz Maria July 30 2018 Torontonians threaten to boycott conservative fast food chain Chick fil A Womens Post Womens Post Archived from the original on September 4 2018 Retrieved September 30 2018 Israel Josh July 6 2017 Chick fil A is still bankrolling anti LGBTQ causes thinkprogress org Archived from the original on October 13 2018 Retrieved September 30 2018 Yaffe Bellany David November 18 2019 Chick fil A Stops Giving to 2 Groups Criticized by L G B T Q Advocates The New York Times ISSN 0362 4331 Archived from the original on November 20 2019 Retrieved November 20 2019 Brugh Carter November 18 2019 Exclusive Chick fil A To Stop Donations To Charities With Anti LGBT Views Bisnow Archived from the original on November 18 2019 Retrieved November 18 2019 Gibson Kate March 17 2022 California city may declare Chick fil A a public nuisance CBS News Retrieved August 11 2022 Times Staff March 15 2022 Chick fil A isn t the first to get backlash over a drive through It s a California tradition Los Angeles Times Retrieved August 11 2022 Russell Stefene March 17 2022 Here are the worst drive thrus in Utah according to you The Salt Lake Tribune Retrieved August 11 2022 a b Bovino Arthur May 23 2011 Sandwich of the Week Dwarf House Chick fil A The Dwarf House in Atlanta the original Chick fil A The Daily Meal Archived from the original on August 29 2011 Retrieved November 3 2011 lt not stated gt n d Truett s Grill Truettsgrill com Archived from the original on April 20 2010 Retrieved June 18 2010 lt not stated gt n d Chick fil A Truett s Grill Griffin Cfarestaurant com Archived from the original on June 19 2010 Retrieved June 18 2010 lt not stated gt n d Chick fil A Truett s Grill McDonough Cfarestaurant com Archived from the original on June 12 2010 Retrieved June 18 2010 lt not stated gt n d Chick fil A Truett s Grill Morrow Cfarestaurant com Archived from the original on June 11 2010 Retrieved June 18 2010 Campbell Sarah Ray April 1 2017 Chick fil A explains changes The Newnan Times Herald Archived from the original on August 15 2017 Retrieved August 15 2017 Staff Reports May 16 2017 Chick Fil A Dwarf House to be Demolished Popeyes Set to be Burger King Coosa Valley News Archived from the original on August 15 2017 Retrieved August 15 2017 Parker Joe Parker October 1 2021 Chick fil A Truett s to open Thursday Cherokee Tribune Ledger News Retrieved October 13 2022 About Truett s Chick fil A Chick fil A We tried the Hawaiian Chick fil A that s not actually a Chick fil A USA TODAY Retrieved December 30 2023 Maze Jonathan September 16 2021 Dan Cathy steps down as Chick fil A CEO Lewis Sabrina Chick fil A s most ordered menu items of 2018 Chick fil A Archived from the original on April 6 2020 Retrieved April 6 2020 Chick fil A Home of the Original Chicken Sandwich Chick fil A Archived from the original on April 5 2020 Retrieved April 6 2020 External links nbsp Wikivoyage has a travel guide for Fast food in North America nbsp Wikimedia Commons has media related to Chick fil A Official website Portals nbsp Georgia U S state nbsp Business and economics nbsp Companies nbsp Food Retrieved from https en wikipedia org w index php title Chick fil A amp oldid 1201683132, wikipedia, wiki, 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