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Wikipedia

Teladoc Health

February 18, 2024

Teladoc Health, Inc. is a multinational telemedicine and virtual healthcare company headquartered in the United States.[7] Primary services include telehealth,[8] medical opinions,[9] AI and analytics, telehealth devices and licensable platform services.[2] In particular, Teladoc Health uses telephone and videoconferencing software as well as mobile apps to provide on-demand remote medical care.[8]

Teladoc Health, Inc.
Formerly
  • Teladoc Medical Services
  • Teladoc, Inc.
Company typePublic
IndustryMedical care
Founded2002; 22 years ago (2002) in Dallas, Texas, U.S.
Founders
  • Byron Brooks
  • Michael Gorton
Headquarters
Purchase, New York, U.S.
Areas served
130+ countries[1]
Key people
Jason Gorevic (CEO)
Mala Murthy (CFO)
BrandsTeladoc, Advance Medical, Best Doctors, Livongo, BetterHelp, InTouch Health, HealthiestYou,[2] MédecinDirect[3]
ServicesTelemedicine, analytics
Revenue US$2.4 billion (2022)[4][5]
US$−265.3 million (2021)[5]
US$−428.8 million (2021)[5]
Total assets US$17.73 billion (2021)[5]
Total equity US$16.05 billion (2021)[5]
Number of employees
5,000 (2023)[6]
SubsidiariesBetterHelp
Websiteteladochealth.com

Billed as the first and largest telemedicine company in the United States, Teladoc Health was launched in 2002[10] and has acquired companies such as BetterHelp in 2015,[11] Best Doctors in 2017,[12] and Advance Medical in 2018.[13] It trades on the New York Stock Exchange[14] and is active in 130 countries.[1][15] As of 2023 Teladoc was serving "80 million people across its virtual care products"[4] with 56 million paid members in the United States.[6]

History edit

2002–2015 edit

Teladoc was founded in 2002 in Dallas, Texas by G. Byron Brooks EE MD and Michael Gorton. Billing itself as the oldest telemedicine company in United States,[10] Teladoc's initial business model allowed patients to remotely consult with state-licensed doctors at any time.[16] Companies paid a monthly fee for their employees to access the service, while patients paid a flat fee for each consultation, originally about $35 to $40.[10] With Gorton as both chairman and CEO,[17] Teladoc launched nationally in 2005[10] at the Consumer Directed Health Care Conference in Chicago, Illinois.[17] Teladoc had around 1 million members by the end of 2007, with large employers such as AT&T[10] providing the service to employees as a health benefit.[18] Jason Gorevic was named Teladoc's chief executive in 2009.[18] In 2011, Aetna began offering Teladoc for its fully insured members in Florida and Texas, later offering Teladoc in all 50 states.[10]

Teladoc acquired Consult A Doctor for $16.6 million cash in 2013,[11] allowing smaller companies to access Teladoc's services.[19] The Affordable Care Act led to a large number of insurance companies signing with Teladoc, resulting in a growth surge around 2014. By that time, insurance companies such as Blue Shield of California and Oscar had signed with Teladoc, as well as other companies such as Home Depot, T-Mobile, CalPERS,[8] and Rent-A-Center.[20] Teladoc acquired AmeriDoc for $17.2 million in May 2014.[11] The acquisitions of Consult A Doctor and AmeriDoc, both Teladoc's main competitors, resulted in Teladoc becoming the largest telemedicine provider in the United States.[8] After initial fundraising rounds in 2009,[21] 2011,[22][23] and 2013,[19] Teladoc raised $50 million in 2014,[24] bringing total funding to $100 million.[8] Teladoc's sales doubled in both 2013 and 2014.[20]

2015–2016 edit

 
Teladoc executives ring the NYSE bell

Teladoc went public[25][26] on July 1, 2015[27] as the only telemedicine company on the New York Stock Exchange.[10] Teladoc's initial public offering listed at $19 per share, giving the company a market capitalization of $758 million and an enterprise value of $620 million.[27] The initial response to the IPO was positive, as shares surged 50 percent on the opening day.[28][29] Three months after the IPO, health insurer Highmark, which represented 1.5% of Teladoc's 2015 revenue, ceased to renew a contract. Teladoc shares fell significantly as a result, before rising to earlier levels.[10] In 2015 Teladoc acquired the behavioral health services provider Compile Inc.,[30] BetterHelp for $3.5 million,[11] and the competitor Stat Health Services (StatDoc) for $30 million.[30][unreliable source?] The following year Teladoc began aggressively expanding, acquiring other companies and launching health segments for dermatology, behavioral health, and sexual health. That year the company won a patent infringement lawsuit filed against competitor American Well.[10] In July 2016, Teladoc acquired HealthiestYou[11] for $125 million ($45 million in cash and $80 million in stock).[31] Teladoc had 15 million members by November 2016[10] and a market share of 75% in the United States.[16] It also operated its full service suite in 48 states, excluding Arkansas and Texas. In December 2016, the American Hospital Association exclusively endorsed Teladoc's telehealth technology platform.[10] Teladoc logged 952,000 patient visits that year.[32]

2017–2020 edit

In its largest acquisition at the time,[12] in 2017 Teladoc spent $440 million purchasing Best Doctors, a consultation firm[33] and provider of medical second opinions and medical award listings.[12] In 2019, ProPublica criticized companies such as Best Doctors for selling physician awards[34] as pay-to-play.[12] Teladoc had 7,500 clients in 2017, of which 220 were Fortune 1000 companies.[35] Sales that year were $233 million, 89% higher than the year prior.[16] Teladoc Health brands by 2018 included Teladoc, Advance Medical, Best Doctors, BetterHelp and HealthiestYou.[2] On August 10, 2018, Teladoc, Inc. changed its name to Teladoc Health, Inc. while continuing to trade on the NYSE.[2] Teladoc Health began partnering with CVS in August 2018 on remote consults at MinuteClinics.[36] Teladoc Health acquired Advance Medical, a telemedicine company employing doctors in Latin America, Europe, and Asia, for $352 million in 2018.[13] In December 2018, Teladoc Health's chief financial officer and chief operating officer Mark Hirschhorn resigned after a report that he engaged in a sexual relationship and insider trading with an employee.[37][38] According to Yahoo Finance, stock value fell roughly 20% in the days following,[39] while an investor class action lawsuit alleged that Teladoc Health had violated securities laws by failing to disclose Hirschhorn's behavior. Teladoc Health denied making false statements or any legal violations.[40] Active in 130 countries by 2019,[1] that year Teladoc acquired the French health company MédecinDirect[3] and launched in Canada with the Teladoc Telemedicine Service.[41] Joining from American Express, Mala Murthy was appointed CFO in June 2019. Also that year, David Sides was appointed Chief operating officer,[42] then leaving in 2021.[43]

In March 2020, Teladoc was providing "near real-time" surveillance data on the spread of coronavirus to the CDC.[44] In July 2020,[45][46] Teladoc acquired InTouch Health.[47] In October 2020,[48] Teladoc acquired the chronic care company Livongo Health[49] for $13.9bn[50] in a deal described by the press as the third-largest for a US company that year. The combined companies had an estimated enterprise value of $37 billion.[51] Teladoc then brought in Florida Blue as the first insurer to use Livongo's digital diabetes program. Teladoc sued Amwell in October 2020 for alleged copyright infringement on nine patents,[52] settling the case in July 2022.[53]

2021-2023 edit

In early 2021, paid membership in the US was at 52 million.[54] In January 2021, Teladoc began offering a diabetes management service through Dexcom.[55] Later that year, Teladoc Health launched myStrength Complete, a "unified mental health care platform for its B2B customers."[56] In June 2021, Teladoc sued the company Avail for allegedly infringing on three patents related to telemedicine consoles.[57] On the 14th of July 2021, Teladoc announced it was collaborating with Microsoft to combine its delivery platform for hospitals and health systems with Microsoft Teams.[58] Teladoc introduced its primary care service Primary360 on a national scale in October 2021. The program gave members access to both a primary physician and care team, with a system in place for followup reminders about appointments and personal maintenance.[59] In February 2022, Teladoc Health launched Chronic Care Complete, a program to help patients manage multiple chronic conditions.[60]

Teladoc had a valuation of roughly $11.3 billion by February 2022. That month, Teladoc warned investors there might be a goodwill write-down that year related to the Livongo acquisition. although Teladoc CEO Gorevic announced that the company's plan to create $500 million in revenue from the purchase by 2025 was still solvent.[50] In February 2022,  Teladoc announced that Amazon users would be able to access Teladoc through Alexa[61] and related voice-activated devices such as the Echo, Echo Dot, and Echo Show.[62] The collaboration led to debate among experts about the potential impact on the health industry,[63] with antitrust advocates raising concerns the partnership could result in Amazon dominating the telehealth market.[64] In response to privacy concerns, Amazon noted it couldn't access or store any conversations that took place with Teladoc, only logging that a call took place,[61] while Teladoc also responded that all interactions through Amazon would remain protected under HIPAA.[citation needed] In April 2022, Northwell Health began using the Teladoc platform with its clinicians, starting with 20 hospitals in the system.[65] After Teladoc's stock value fluctuated significantly during the coronavirus pandemic,[54] the company in June 2022 was sued by investors alleging it had misrepresented its financial prospects,[66] particularly in regard to its BetterHelp mental health subsidiary and chronic care business.[67] Characterizing the lawsuit as "frivolous,"[66] in July 2022, Teladoc reported revenue growth "that beat Wall Street analysts' projections", with significant growth in BetterHelp.[68] In August 2022, Teladoc became the telehealth portal for Mayo Clinic Health System patients in Onalaska, Wisconsin.[69] The company cut 300 positions from its non-clinician workforce during an office space restructuring in January 2023.[70] In early 2023, the company projected total 2022 revenues of approximately $2.4 billion, with around $1 billion of that provided by BetterHelp. At the time, Teladoc claimed it reached "80 million people across its virtual care products" overall. It also announced plans to spend $400 million on research and development that year.[4]

In 2023, the company had over 5,000 employees, 56 million paid members in the United States, and 12,000 corporate clients.[6] Jason Gorevic remained CEO, with Mala Murthy as CFO, Vidya Raman-Tangella as Chief Medical Officer, and Mike Waters as Chief Operating Officer.[71]

Services and business model edit

Currently headquartered in Purchase, New York,[7] Teladoc Health divides its services into six categories: platform and program services, guidance and support, expert medical services, mental health services, telehealth, and integrated virtual care.[9] As a technology company, Teladoc Health is involved with artificial intelligence, analytics, telehealth devices[72][73] and "licensable platform services."[2] The company uses telephone and videoconferencing software to provide on-demand remote medical care,[8][74] with patients able to log on to the service at any time and be connected with a board-certified, state-licensed physician.[10] In early January 2023, Teladoc launched a new app that offered all services and programs in one central place for its members and clients.[4]

With different medical subspecialties,[75] the company's physicians treat non-emergencies such as the flu, mental health issues, and dermatological conditions,[10] and can prescribe medication remotely. In 2014, Teladoc Health reported that it sent around 1% of consultations to the emergency room, and around 6% to a primary care physician or urgent care center.[8] In 2019, the company also claimed that 92% of medical issues were resolved after the first visit.[76] Physicians overall follow "more than 100 proprietary clinical guidelines" developed by Teladoc Health,[10] and are prohibited from physically meeting their telemedicine patients.[8] Teams of nurses review around 10% of each physician's consults monthly.[10]

Contracting largely with insurers and large employers,[20] Teladoc Health generates revenue through a yearly[8] or monthly fee charged per subscriber, as well as a fee for individual consults.[10] Some companies waive or subsidize the consult fee for their employees.[8] Teladoc Health has around 7,000 licensed care providers[77] and services offered in about 30 languages.[1] By July 2020, the company stated it served "60 of the top 100 hospitals,"[73] with telemedical robots being used at hospitals such as Providence Regional Medical Center in Everett, Washington[78] and Sheba Medical Center in Israel, minimizing the potential spread of coronavirus.[72]

Disaster aid edit

Teladoc Health has provided free telehealth visits to natural disaster and hurricane victims in the United States,[79] including to victims of incidents such as the 2018 Camp Fire in Paradise, California,[80] and Hurricane Ida in 2021.[81] In March 2023, it began providing free care to residents in Mississippi affected by recent tornadoes.[82]

Lobbying and legislation edit

Teladoc Health has been involved in lobbying for legislation in several states.[10] In 2015 the Texas Medical Board ruled that state physicians had to physically meet patients before remotely treating ailments or prescribing medication. The bill undermined Teladoc Health's business model in Texas, where it had around 2 million subscribers. Teladoc Health sued[83] in federal court over the rule in Teladoc v. Texas Medical Board, arguing the bill violated antitrust laws[84] by inflating prices and limiting the supply of health care providers in the state. The bill, meant to go active on June 3, 2015, was stalled[83] while the lawsuit went through a federal appeals court, allowing Teladoc Health to continue operating in Texas in the interim.[10] Teladoc voluntarily dropped the lawsuit in 2017 after Texas passed a new bill allowing for remote treatment without a prior in-person interaction, which Teladoc Health had lobbied heavily for.[84]

In January 2019, Teladoc Health opposed a telemedicine bill proposed by the North Dakota Board of Medicine, which required telemedicine providers to perform initial video examinations or have initial exams done by another physician. Proponents argued the bill protected patients, while Teladoc Health and critics argued it decreased access to healthcare in rural areas. The year prior, Teladoc Health had completed 1,500 virtual visits in the state.[85] In May 2019, the company created a virtual care patient safety organization (PSO) dubbed the Institute for Patient Safety and Quality of Virtual Care.[86]

In December 2021, Teladoc along with the American Medical Association, American Hospital Association, AARP, Amazon, Walmart, and CVS formed Telehealth Access for America, a coalition pushing for the extension of telehealth policies implemented by US Congress in response to the COVID-19 pandemic.[87] Subsequently, US Senators Bill Cassidy and Tammy Baldwin introduced the Health Data Use and Privacy Commission Act in February 2022, which proposes creating a commission to study modernizing health data and privacy laws. The proposed legislation was supported by Teladoc and companies such as the American College of Cardiology, IBM, and the United Spinal Association.[88]

See also edit

References edit

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External links edit

 
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February 18, 2024
teladoc, health, multinational, telemedicine, virtual, healthcare, company, headquartered, united, states, primary, services, include, telehealth, medical, opinions, analytics, telehealth, devices, licensable, platform, services, particular, uses, telephone, v. Teladoc Health Inc is a multinational telemedicine and virtual healthcare company headquartered in the United States 7 Primary services include telehealth 8 medical opinions 9 AI and analytics telehealth devices and licensable platform services 2 In particular Teladoc Health uses telephone and videoconferencing software as well as mobile apps to provide on demand remote medical care 8 Teladoc Health Inc FormerlyTeladoc Medical ServicesTeladoc Inc Company typePublicTraded asNYSE TDOCRussell 1000 componentIndustryMedical careFounded2002 22 years ago 2002 in Dallas Texas U S FoundersByron BrooksMichael GortonHeadquartersPurchase New York U S Areas served130 countries 1 Key peopleJason Gorevic CEO Mala Murthy CFO BrandsTeladoc Advance Medical Best Doctors Livongo BetterHelp InTouch Health HealthiestYou 2 MedecinDirect 3 ServicesTelemedicine analyticsRevenueUS 2 4 billion 2022 4 5 Operating incomeUS 265 3 million 2021 5 Net incomeUS 428 8 million 2021 5 Total assetsUS 17 73 billion 2021 5 Total equityUS 16 05 billion 2021 5 Number of employees5 000 2023 6 SubsidiariesBetterHelpWebsiteteladochealth wbr comBilled as the first and largest telemedicine company in the United States Teladoc Health was launched in 2002 10 and has acquired companies such as BetterHelp in 2015 11 Best Doctors in 2017 12 and Advance Medical in 2018 13 It trades on the New York Stock Exchange 14 and is active in 130 countries 1 15 As of 2023 Teladoc was serving 80 million people across its virtual care products 4 with 56 million paid members in the United States 6 Contents 1 History 1 1 2002 2015 1 2 2015 2016 1 3 2017 2020 1 4 2021 2023 2 Services and business model 3 Disaster aid 4 Lobbying and legislation 5 See also 6 References 7 External linksHistory edit2002 2015 edit Teladoc was founded in 2002 in Dallas Texas by G Byron Brooks EE MD and Michael Gorton Billing itself as the oldest telemedicine company in United States 10 Teladoc s initial business model allowed patients to remotely consult with state licensed doctors at any time 16 Companies paid a monthly fee for their employees to access the service while patients paid a flat fee for each consultation originally about 35 to 40 10 With Gorton as both chairman and CEO 17 Teladoc launched nationally in 2005 10 at the Consumer Directed Health Care Conference in Chicago Illinois 17 Teladoc had around 1 million members by the end of 2007 with large employers such as AT amp T 10 providing the service to employees as a health benefit 18 Jason Gorevic was named Teladoc s chief executive in 2009 18 In 2011 Aetna began offering Teladoc for its fully insured members in Florida and Texas later offering Teladoc in all 50 states 10 Teladoc acquired Consult A Doctor for 16 6 million cash in 2013 11 allowing smaller companies to access Teladoc s services 19 The Affordable Care Act led to a large number of insurance companies signing with Teladoc resulting in a growth surge around 2014 By that time insurance companies such as Blue Shield of California and Oscar had signed with Teladoc as well as other companies such as Home Depot T Mobile CalPERS 8 and Rent A Center 20 Teladoc acquired AmeriDoc for 17 2 million in May 2014 11 The acquisitions of Consult A Doctor and AmeriDoc both Teladoc s main competitors resulted in Teladoc becoming the largest telemedicine provider in the United States 8 After initial fundraising rounds in 2009 21 2011 22 23 and 2013 19 Teladoc raised 50 million in 2014 24 bringing total funding to 100 million 8 Teladoc s sales doubled in both 2013 and 2014 20 2015 2016 edit nbsp Teladoc executives ring the NYSE bellTeladoc went public 25 26 on July 1 2015 27 as the only telemedicine company on the New York Stock Exchange 10 Teladoc s initial public offering listed at 19 per share giving the company a market capitalization of 758 million and an enterprise value of 620 million 27 The initial response to the IPO was positive as shares surged 50 percent on the opening day 28 29 Three months after the IPO health insurer Highmark which represented 1 5 of Teladoc s 2015 revenue ceased to renew a contract Teladoc shares fell significantly as a result before rising to earlier levels 10 In 2015 Teladoc acquired the behavioral health services provider Compile Inc 30 BetterHelp for 3 5 million 11 and the competitor Stat Health Services StatDoc for 30 million 30 unreliable source The following year Teladoc began aggressively expanding acquiring other companies and launching health segments for dermatology behavioral health and sexual health That year the company won a patent infringement lawsuit filed against competitor American Well 10 In July 2016 Teladoc acquired HealthiestYou 11 for 125 million 45 million in cash and 80 million in stock 31 Teladoc had 15 million members by November 2016 10 and a market share of 75 in the United States 16 It also operated its full service suite in 48 states excluding Arkansas and Texas In December 2016 the American Hospital Association exclusively endorsed Teladoc s telehealth technology platform 10 Teladoc logged 952 000 patient visits that year 32 2017 2020 edit In its largest acquisition at the time 12 in 2017 Teladoc spent 440 million purchasing Best Doctors a consultation firm 33 and provider of medical second opinions and medical award listings 12 In 2019 ProPublica criticized companies such as Best Doctors for selling physician awards 34 as pay to play 12 Teladoc had 7 500 clients in 2017 of which 220 were Fortune 1000 companies 35 Sales that year were 233 million 89 higher than the year prior 16 Teladoc Health brands by 2018 included Teladoc Advance Medical Best Doctors BetterHelp and HealthiestYou 2 On August 10 2018 Teladoc Inc changed its name to Teladoc Health Inc while continuing to trade on the NYSE 2 Teladoc Health began partnering with CVS in August 2018 on remote consults at MinuteClinics 36 Teladoc Health acquired Advance Medical a telemedicine company employing doctors in Latin America Europe and Asia for 352 million in 2018 13 In December 2018 Teladoc Health s chief financial officer and chief operating officer Mark Hirschhorn resigned after a report that he engaged in a sexual relationship and insider trading with an employee 37 38 According to Yahoo Finance stock value fell roughly 20 in the days following 39 while an investor class action lawsuit alleged that Teladoc Health had violated securities laws by failing to disclose Hirschhorn s behavior Teladoc Health denied making false statements or any legal violations 40 Active in 130 countries by 2019 1 that year Teladoc acquired the French health company MedecinDirect 3 and launched in Canada with the Teladoc Telemedicine Service 41 Joining from American Express Mala Murthy was appointed CFO in June 2019 Also that year David Sides was appointed Chief operating officer 42 then leaving in 2021 43 In March 2020 Teladoc was providing near real time surveillance data on the spread of coronavirus to the CDC 44 In July 2020 45 46 Teladoc acquired InTouch Health 47 In October 2020 48 Teladoc acquired the chronic care company Livongo Health 49 for 13 9bn 50 in a deal described by the press as the third largest for a US company that year The combined companies had an estimated enterprise value of 37 billion 51 Teladoc then brought in Florida Blue as the first insurer to use Livongo s digital diabetes program Teladoc sued Amwell in October 2020 for alleged copyright infringement on nine patents 52 settling the case in July 2022 53 2021 2023 edit In early 2021 paid membership in the US was at 52 million 54 In January 2021 Teladoc began offering a diabetes management service through Dexcom 55 Later that year Teladoc Health launched myStrength Complete a unified mental health care platform for its B2B customers 56 In June 2021 Teladoc sued the company Avail for allegedly infringing on three patents related to telemedicine consoles 57 On the 14th of July 2021 Teladoc announced it was collaborating with Microsoft to combine its delivery platform for hospitals and health systems with Microsoft Teams 58 Teladoc introduced its primary care service Primary360 on a national scale in October 2021 The program gave members access to both a primary physician and care team with a system in place for followup reminders about appointments and personal maintenance 59 In February 2022 Teladoc Health launched Chronic Care Complete a program to help patients manage multiple chronic conditions 60 Teladoc had a valuation of roughly 11 3 billion by February 2022 That month Teladoc warned investors there might be a goodwill write down that year related to the Livongo acquisition although Teladoc CEO Gorevic announced that the company s plan to create 500 million in revenue from the purchase by 2025 was still solvent 50 In February 2022 Teladoc announced that Amazon users would be able to access Teladoc through Alexa 61 and related voice activated devices such as the Echo Echo Dot and Echo Show 62 The collaboration led to debate among experts about the potential impact on the health industry 63 with antitrust advocates raising concerns the partnership could result in Amazon dominating the telehealth market 64 In response to privacy concerns Amazon noted it couldn t access or store any conversations that took place with Teladoc only logging that a call took place 61 while Teladoc also responded that all interactions through Amazon would remain protected under HIPAA citation needed In April 2022 Northwell Health began using the Teladoc platform with its clinicians starting with 20 hospitals in the system 65 After Teladoc s stock value fluctuated significantly during the coronavirus pandemic 54 the company in June 2022 was sued by investors alleging it had misrepresented its financial prospects 66 particularly in regard to its BetterHelp mental health subsidiary and chronic care business 67 Characterizing the lawsuit as frivolous 66 in July 2022 Teladoc reported revenue growth that beat Wall Street analysts projections with significant growth in BetterHelp 68 In August 2022 Teladoc became the telehealth portal for Mayo Clinic Health System patients in Onalaska Wisconsin 69 The company cut 300 positions from its non clinician workforce during an office space restructuring in January 2023 70 In early 2023 the company projected total 2022 revenues of approximately 2 4 billion with around 1 billion of that provided by BetterHelp At the time Teladoc claimed it reached 80 million people across its virtual care products overall It also announced plans to spend 400 million on research and development that year 4 In 2023 the company had over 5 000 employees 56 million paid members in the United States and 12 000 corporate clients 6 Jason Gorevic remained CEO with Mala Murthy as CFO Vidya Raman Tangella as Chief Medical Officer and Mike Waters as Chief Operating Officer 71 Services and business model editCurrently headquartered in Purchase New York 7 Teladoc Health divides its services into six categories platform and program services guidance and support expert medical services mental health services telehealth and integrated virtual care 9 As a technology company Teladoc Health is involved with artificial intelligence analytics telehealth devices 72 73 and licensable platform services 2 The company uses telephone and videoconferencing software to provide on demand remote medical care 8 74 with patients able to log on to the service at any time and be connected with a board certified state licensed physician 10 In early January 2023 Teladoc launched a new app that offered all services and programs in one central place for its members and clients 4 With different medical subspecialties 75 the company s physicians treat non emergencies such as the flu mental health issues and dermatological conditions 10 and can prescribe medication remotely In 2014 Teladoc Health reported that it sent around 1 of consultations to the emergency room and around 6 to a primary care physician or urgent care center 8 In 2019 the company also claimed that 92 of medical issues were resolved after the first visit 76 Physicians overall follow more than 100 proprietary clinical guidelines developed by Teladoc Health 10 and are prohibited from physically meeting their telemedicine patients 8 Teams of nurses review around 10 of each physician s consults monthly 10 Contracting largely with insurers and large employers 20 Teladoc Health generates revenue through a yearly 8 or monthly fee charged per subscriber as well as a fee for individual consults 10 Some companies waive or subsidize the consult fee for their employees 8 Teladoc Health has around 7 000 licensed care providers 77 and services offered in about 30 languages 1 By July 2020 the company stated it served 60 of the top 100 hospitals 73 with telemedical robots being used at hospitals such as Providence Regional Medical Center in Everett Washington 78 and Sheba Medical Center in Israel minimizing the potential spread of coronavirus 72 Disaster aid editTeladoc Health has provided free telehealth visits to natural disaster and hurricane victims in the United States 79 including to victims of incidents such as the 2018 Camp Fire in Paradise California 80 and Hurricane Ida in 2021 81 In March 2023 it began providing free care to residents in Mississippi affected by recent tornadoes 82 Lobbying and legislation editTeladoc Health has been involved in lobbying for legislation in several states 10 In 2015 the Texas Medical Board ruled that state physicians had to physically meet patients before remotely treating ailments or prescribing medication The bill undermined Teladoc Health s business model in Texas where it had around 2 million subscribers Teladoc Health sued 83 in federal court over the rule in Teladoc v Texas Medical Board arguing the bill violated antitrust laws 84 by inflating prices and limiting the supply of health care providers in the state The bill meant to go active on June 3 2015 was stalled 83 while the lawsuit went through a federal appeals court allowing Teladoc Health to continue operating in Texas in the interim 10 Teladoc voluntarily dropped the lawsuit in 2017 after Texas passed a new bill allowing for remote treatment without a prior in person interaction which Teladoc Health had lobbied heavily for 84 In January 2019 Teladoc Health opposed a telemedicine bill proposed by the North Dakota Board of Medicine which required telemedicine providers to perform initial video examinations or have initial exams done by another physician Proponents argued the bill protected patients while Teladoc Health and critics argued it decreased access to healthcare in rural areas The year prior Teladoc Health had completed 1 500 virtual visits in the state 85 In May 2019 the company created a virtual care patient safety organization PSO dubbed the Institute for Patient Safety and Quality of Virtual Care 86 In December 2021 Teladoc along with the American Medical Association American Hospital Association AARP Amazon Walmart and CVS formed Telehealth Access for America a coalition pushing for the extension of telehealth policies implemented by US Congress in response to the COVID 19 pandemic 87 Subsequently US Senators Bill Cassidy and Tammy Baldwin introduced the Health Data Use and Privacy Commission Act in February 2022 which proposes creating a commission to study modernizing health data and privacy laws The proposed legislation was supported by Teladoc and companies such as the American College of Cardiology IBM and the United Spinal Association 88 See also edit nbsp Business portalElectronic consultation Health care in the United States Online doctorReferences edit a b c d Teladoc Health Reports First Quarter 2019 Results Teladoc April 30 2019 retrieved November 25 2019 a b c d e Teladoc announces corporate name change to Teladoc Health Becker s Hospital Review ASC Communications July 31 2018 retrieved November 17 2019 a b Teladoc Health acquires MedecinDirect to secure French foothold Les Echos March 19 2019 retrieved November 26 2019 a b c d Pifer Rebecca January 10 2023 Teladoc expects 2 4B in 2022 revenue boosted by BetterHelp www healthcaredive com Archived from the original on June 23 2023 Retrieved August 19 2023 a b c d e Teladoc Health Inc 2021 Annual Report Form 10 K U S Securities and Exchange Commission February 28 2022 a b c About Teladoc 2023 a b Teladoc Health Inc Bloomberg Retrieved October 5 2019 a b c d e f g h i j Wieczner Jen September 24 2014 Thanks to Obamacare virtual reality doctors are booming Fortune Retrieved June 28 2015 a b What We Do Teladoc Health retrieved November 25 2019 permanent dead link a b c d e f g h i j k l m n o p q r How the North Texas Telemedicine Revolution Began D Magazine D Magazine Retrieved March 16 2017 a b c d e Dolan Brian June 1 2015 Teladoc IPO filing reveals 299 000 visits last year details of past aquisitions sic Mobi Health News Retrieved June 30 2015 a b c d Teladoc acquires Best Doctors in 440M deal to boost international clout MedCity News medcitynews com June 19 2017 Retrieved November 18 2017 a b AXA Global Healthcare introduces virtual doctor service Building Better Healthcare October 3 2018 Retrieved November 8 2018 Teladoc Announces Pricing of Initial Public Offering Business Wire June 30 2015 Retrieved July 2 2015 Teledoc 2021 a b c Markman Jon August 26 2018 NASA Incubated Healthcare Provider Is Out Of This World Forbes retrieved November 25 2019 a b TelaDoc Medical Services Inc Launches Nation s First Dedicated Telephone Medical Consult Program www businesswire com Retrieved March 16 2017 a b Teladoc Meet our management team Teladoc for members www teladoc com Retrieved March 16 2017 a b Pai Aditi September 12 2013 Virtual visit company Teladoc raises 15M Mobi Health News Retrieved July 2 2015 a b c Sullivan Mark September 23 2014 Teladoc raises 50 million for telemedicine platform VentureBeat retrieved November 26 2019 Teladoc Medical Services Secures 9M Funding Led By HLM Venture Partners Teladoc December 9 2009 Archived from the original on July 3 2015 Retrieved July 2 2015 Teladoc Raises Another 4M For 24 7 Doctor Availability Dow Jones January 26 2011 Archived from the original on July 3 2015 Retrieved July 2 2015 Teladoc Secures 18 6 Million in Funding led by Kleiner Perkins Caufield amp Byers Teladoc September 13 2011 Archived from the original on July 3 2015 Retrieved July 2 2015 Hay Timothy September 22 2014 Teladoc Grabs 50M to Stay Ahead of Telemedicine Pack Dow Jones Archived from the original on July 2 2015 Retrieved July 2 2015 Hay Timothy April 29 2015 Teladoc Announces Confidential Submission of Initial IPO Paperwork Dow Jones Archived from the original on July 2 2015 Retrieved July 2 2015 Hay Timothy May 29 2015 Teladoc Publicly Files for Its IPO Dow Jones Archived from the original on July 3 2015 Retrieved July 2 2015 a b Teladoc prices upsized IPO at 19 well above the range NASDAQ July 1 2015 Retrieved July 2 2015 Mitchell Ben July 1 2015 Teladoc shares surge 50 in healthy IPO debut USA Today Archived from the original on July 2 2015 Retrieved July 2 2015 Health Care Sector Update for 07 01 2015 TDOC TLOG XENE NASDAQ July 1 2015 Retrieved July 2 2015 a b 10 K TELADOC INC MarketWatch Archived from the original on December 1 2017 Retrieved March 16 2017 Teladoc to Acquire HealthiestYou Archived from the original on March 17 2017 Retrieved March 16 2017 Dayal McCluskey Priyanka March 7 2017 Remote access to doctors may drive up health costs Harvard study says Boston Globe Retrieved May 4 2017 Japsen Bruce June 19 2017 Teladoc To Spend 440M On Medical Consultation Firm Forbes retrieved November 25 2019 Allen Marshall February 28 2019 I m a Journalist Apparently I m Also One of ProPublica Retrieved March 2 2019 Zacks com March 27 2017 Teladoc Continues to Grow in Booming Telehealth Industry NASDAQ Retrieved May 4 2017 CVS MinuteClinic Launches Video Doctor Visits Via 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visits to 2 8M full year outlook hiked again Teladoc completes InTouch Health acquisition July 2 2020 Reuter Elise January 12 2020 Teladoc to acquire InTouch Health for 600M MedCity News Retrieved January 21 2020 Teladoc Livongo complete merger Modernhealthercare com 2020 Breaking International News amp Views a b Dodge Blake Teladoc just warned investors that it may take a big loss on its 14 billion Livongo acquisition as the industry s bellwether deal struggles www businessinsider com Archived from the original on February 28 2022 Retrieved August 20 2023 Teladoc and Livongo merge into 37 billion remote health company as coronavirus keeps patients home CNBC August 5 2020 Teladoc filed a lawsuit against Amwell for alleged infringement on nine of its patents www businessinsider com 2020 Yasiejko Christopher July 7 2022 Teladoc Amwell Settle Patent Suit on Remote Health Care Tech Bloomberg Law Retrieved August 18 2023 a b Teladoc Stock Is Down Another 8 This Week Don t Just Blame Poor Earnings Barron s 2021 Carlos Iain January 11 2021 Teladoc rolls out digital diabetes management offering Becker s Hospital Review Archived from the original on June 24 2023 Retrieved August 17 2023 Torrence Rebecca January 10 2022 Teladoc projects 2 03B in 2021 revenue up from previous guidance after stock plummeted last year www fiercehealthcare com Archived from the original on June 18 2023 Retrieved August 15 2023 Teladoc Sues Avail Startup for Telemedicine Console Royalties Bloomberg Law 2021 Teladoc integrates hospital telehealth platform with Microsoft Teams www beckershospitalreview com 2021 Landi Heather October 8 2021 Teladoc takes its primary care service nationwide with Aetna slated to roll out in early 2022 www fiercehealthcare com Archived from the original on June 23 2023 Retrieved August 10 2023 Diaz Naomi February 18 2022 Teladoc s new initiative targets patients living with chronic conditions Becker s Hospital Review Archived from the original on June 24 2023 Retrieved August 9 2023 a b Amazon s telehealth gold rush www politico com 2022 Amazon Teladoc Team Up for Voice Activated Virtual Care Via Echo Devices PCMag 2022 Researchers question whether Amazon s partnership with Teladoc will really improve access to health care STAT News 2022 Gonzalez Georgina March 31 2022 Antitrust advocates are worried about Amazon s telehealth push Becker s Hospital Review Archived from the original on June 17 2023 Retrieved August 8 2023 Torrence Rebecca April 25 2022 Northwell Health taps Teladoc to expand virtual care across health system www fiercehealthcare com Archived from the original on June 24 2023 Retrieved August 7 2023 a b Landi Heather June 8 2022 Teladoc hit with lawsuit alleging it misled investors after significant losses www fiercehealthcare com Archived from the original on August 6 2023 Retrieved August 6 2023 Olsen Emily June 7 2022 Teladoc Health faces class action lawsuit alleging it misled investors www mobihealthnews com Archived from the original on June 23 2023 Retrieved August 5 2023 Teladoc takes hefty impairment charge in Q2 with losses mounting to nearly 10B www fiercehealthcare com 2022 DuPont Amy August 17 2022 Teladoc connects Mayo Clinic Health System patients in Onalaska with physicians in Prairie du Chien www news8000 com Archived from the original on June 18 2023 Retrieved August 4 2023 Teladoc Health cuts 300 jobs to shave costs Reuters January 18 2023 Archived from the original on June 17 2023 Retrieved August 3 2023 Leadership teladochealth com Teladoc 2023 a b Jaffe Hoffman Maayan February 5 2020 Israel s Sheba unveils first known coronavirus telemedicine program The Jerusalem Post Retrieved April 29 2022 a b Pifer Rebecca COVID 19 spurs tripling in Teladoc visits to 2 8M full year outlook hiked again Healthcare Dive July 29 2020 Software Review Teladoc Telemedguide November 29 2018 Archived from the original on October 5 2019 Retrieved October 5 2019 Teladoc Completes Acquisition of Best Doctors Teladoc Health July 17 2017 archived from the original on November 2 2019 retrieved November 25 2019 Home teladoc com Teladoc Health CEO highlights evolution of telemedicine MedCityNews 2022 Rosenbaum Eric February 26 2020 Robotic medicine may be the weapon the world needs to combat the coronavirus CNBC Retrieved April 29 2022 Cohen Jessica Kim Teladoc waives service fee in wake of Hurricane Lane Becker s Hospital Review September 4 2018 Ho Catherine CA insurer gives 2 million for Paradise health services after fire San Francisco Chronicle March 5 2019 Free mental health care for those impacted by Hurricane Ida WWLTV 2021 Diaz Naomi March 27 2023 Teladoc providing free virtual care to Mississippi residents affected by tornadoes Becker s Hospital Review Archived from the original on June 11 2023 Retrieved August 2 2023 a b Silverman Lauren June 2 2015 Texas Puts Brakes On Telemedicine And Teladoc Cries Foul NPR retrieved November 14 2019 a b Sweeney Evan December 4 2017 Teladoc drops lawsuit against Texas Medical Board following amended telemedicine regulations Fierce Healthcare Emerson Blair January 15 2019 Teladoc opposes North Dakota telemedicine bill Bismarck Tribune retrieved November 25 2019 Teladoc has unleashed the first ever virtual care patient safety organization Business Insider May 22 2019 retrieved November 25 2019 Telehealth Companies Want Congress to Make Pandemic Expansion of Their Services Permanent TIME 2022 Diaz Naomi February 10 2022 Epic IBM Teladoc support legislation to modernize health privacy laws Becker s Hospital Review Archived from the original on June 8 2023 Retrieved July 31 2023 External links edit nbsp Wikimedia Commons has media related to Teladoc Health Official website How does Teladoc Make Money Business data for Teladoc Health Inc BloombergGoogleReutersSEC filingsYahoo Retrieved from https en wikipedia org w index php title Teladoc Health amp oldid 1199288804, wikipedia, wiki, book, books, library,

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