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Verizon Fios

February 05, 2023

"Verizon FiOS" and "FiOS" redirect here. For more on the service from Frontier Communications, see FiOS from Frontier. For other uses, see Fios (disambiguation).

Verizon Fios is a bundled internet access, telephone, and television service provided by Verizon Communications that operates over a fiber optical network within the United States.

Verizon Fios Inc.
Verizon Fios logo, 2015-present
IndustryTV, Internet, & phone
FoundedSeptember 22, 2005; 17 years ago (2005-09-22)
Keller, Texas, U.S.
Headquarters
New York City, New York
,
U.S.
BrandsOwns JuniorNet (Since 2010)
ParentVerizon Communications
DivisionsJuniorNet

History

Early development (1995–1996)

The early stages of Fios began when Bell Atlantic (now Verizon Communications) was testing its video service "Stargazer" in 1995. This was the first commercial video on demand (VOD) service, which was tested for 1,000 homes in northern Virginia.[1] During this time there were talks of developing a fiber optic-based service. In 1996, VP of Programming Bob Townsend told the Baltimore Sun that Stargazer would be "folded into [Bell Atlantic's] deployment of fiber to the curb."[2]

Launch and expansion (2005–2010)

In September 2005, Verizon Communications began offering a fiber optic digital television service, which became available for 9,000 customers in Keller, Texas. Called Fios TV, the service aimed to replace copper wires with optical fibers.[3]

By 2006 Fios was offered in areas of seven US states.[4]

Stable footprint (2010–present)

Verizon announced in March 2010 that it was winding down its Fios expansion, concentrating on completing its network in areas that already had Fios franchises but were not deploying to new areas, which included the cities of Baltimore and Boston, which had not yet secured municipal franchise agreements.[5] Some viewed the halt in expansion as a violation of Verizon's agreements with some municipalities and states, since Verizon has collected revenue to deploy infrastructure upgrades that never occurred.[6] In New Jersey, Verizon collected an additional $15 billion in fees from customers and tax subsidies in exchange for promising fiber optic broadband for the whole state.[7] The New Jersey state government altered the deal in 2014 to allow Verizon to substitute wireless internet access to fulfill its promise instead.[8] Critics pointed out that wireless internet was slower and less reliable.[7]

Television

Fios TV is one of three services offered by Verizon Fios. Verizon offers Fios packages with high-definition and standard-definition TV, as well as video on demand.[9]

Fios TV uses QAM technology to deliver signals to a customer's property using its fiber optic cables.[10] At the home, the optical network terminal turns the signal into a radio frequency signal that can be used on a home's existing coaxial cables, feeding the signal to a set-top box (STB).[10]

Internet access

Fios Internet was the first service offered under Verizon's Fios brand, and is one of three of the product line's current offerings. The broadband Internet service initially launched in Keller, Texas, in 2004,[11] a year before Fios TV was available.[12]

Telephone

In addition to its TV and Internet services, the company also has a voice over IP service via its fiber-optic network, Fios Digital Voice. The service initially launched in Virginia and Maryland in September 2008 and eventually fully replaced an earlier service, VoiceWing, which Verizon offered from 2004 to early 2009.[13]

While Verizon also offers plain old telephone service (POTS), it has been reported in various markets that Verizon physically disconnected the copper lines for copper-line phone service at the time that Fios was installed.[14]

Being a VoIP service, a FiOS phone connection will not work if the power is out. [15]

Criticism

On March 13, 2017, Verizon was sued by the City of New York for numerous violations of its agreements with the city, which required the provider to pass a fiber-optic network in "underground conduit, along above-ground utility poles, or otherwise—in front of (or behind) each residential building" in the city by June 30, 2014, and to provide access to officials to their deployment database within thirty days. The city identified approximately one million households that were not yet served by the network, including a larger number of outstanding requests than claimed by Verizon, along with allegations that Verizon refused to install Fios in certain areas, that it routinely failed to make service available to customers within the time it had agreed to, that it required multi-family residential units to enter into bulk purchases or exclusivity deals to receive service promptly (or at all), a violation of FCC policy.[16] According to multiple property managers Verizon refused to meet its obligations unless they entered into such deals. One additionally claimed Verizon had doubled their price per apartment unit in the preceding two years. NYC officials found that in the case of nearly half of the properties examined, Verizon failed to meet its obligations per the agreement. [17]

In response, Verizon claimed it would reinforce its policies with employees to ensure this would not be an issue moving forward and questioned the investigation's integrity.[17]

In November 2020, Verizon settled the lawsuit with New York City, whereby the company agreed to bring its fiber-to-the-home service to 500,000 households in New York City. Verizon is required to target its fiber upgrades in low-income areas, including parts of the Bronx, Brooklyn, Manhattan, and Queens. The deadline to provide these services is July 2023. In the settlement, Verizon did not admit wrongdoing.[18]

Carriage disputes

The Weather Channel carriage dispute

On March 10, 2015, at midnight EDT, The Weather Channel and its sister network, Weatherscan, were pulled from Verizon Fios after the two parties were unable to come to terms on a new carriage agreement. The services have respectively been replaced by the AccuWeather Network (which launched on March 13) and a widget provided by Fios featuring forecast content provided by WeatherBug. No public announcement was made regarding the removal until over 12 hours after TWC and Weatherscan were pulled.[19][20][21] The Weather Channel offered a less expensive deal to Verizon Fios, which rejected the offer. Verizon cited the wide availability of the internet and mobile apps for consumers to access weather content any time of day as the reason for dropping TWC and its services.[22][23]

The Weather Channel had earlier signed renewal agreements with major providers that are members of the National Cable Television Cooperative (NCTC), including Time Warner Cable and Cox Communications. While Verizon claimed it was a long-term business decision (instead of a carriage dispute), The Weather Channel launched a campaign to urge viewers to contact Fios about restoring the cable channel and its services.[24]

It was announced on June 19, 2019, that The Weather Channel would return to Fios carriage beginning June 24, 2019.[25]

ESPN lawsuit

In April 2015, ESPN Inc. sued Verizon for breaching its carriage contract by offering ESPN and ESPN2 as part of a separate sports package under its new "Custom TV" service. ESPN's contract requires the two networks to be part of the basic service.[26] Verizon and ESPN reached a deal in May 2016.[27] The terms of the deal were not made public.[27]

Cablevision lawsuit

On May 19, 2015, Cablevision sued Verizon in the Southern District of New York to challenge Verizon's claim that it is 100 percent fiber-based. Cablevision started an advertising campaign to take the case mainstream.[28] The two companies agreed to end the dispute in September 2015.[29] The terms of the deal were not disclosed at the time.[29]

See also

Notes

References

  1. ^ Lander, Mark (September 27, 1993). "Bell Atlantic Reaches For The Stars In Hollywood". Bloomberg. from the original on October 12, 2016. Retrieved June 17, 2022.
  2. ^ Michael, Dresser (March 25, 1996). "Reviews in for Stargazer Pay per view: Bell Atlantic says its 'video on demand' service proved itself during a market trial, but some analysts are skeptical". The Baltimore Sun. from the original on June 23, 2021. Retrieved June 17, 2022.
  3. ^ Belson, Ken (September 23, 2005). "Verizon Introduces Fiber Optic TV Service". The New York Times. ISSN 0362-4331. Retrieved September 27, 2013.
  4. ^ "Verizon launches the three-channel DVR". iTWire. August 15, 2006.
  5. ^ Svensson, Peter (March 26, 2010). "Verizon winds down expensive Fios expansion". USA Today. Associated Press. Retrieved July 24, 2011.
  6. ^ Kushnick, Bruce (May 19, 2012). "The Great Verizon Fios Ripoff". The Huffington Post. Retrieved August 12, 2012.
  7. ^ a b Wood, Sam (March 14, 2014), "Will Verizon be allowed to break its FiOS promise to New Jersey?", The Philadelphia Inquirer, retrieved December 16, 2016
  8. ^ Brodkin, Jon (June 9, 2015). . Ars Technica. Condé Nast. Archived from the original on December 16, 2016. Retrieved December 16, 2016.
  9. ^ "Verizon Fios". Fiber For All. Fiberforall.org. Retrieved October 4, 2016.
  10. ^ a b Drawbaugh, Ben (December 17, 2009). "An inside look at a Veriozn Fios super headend and video hub". Engadget. Retrieved October 4, 2016.
  11. ^ Charney, Ben (July 19, 2004). "Verizon's fiber race is on". CNET. Retrieved June 28, 2016.
  12. ^ Reardon, Marguerite (September 22, 2005). "Verizon switches on TV service". CNET. Retrieved November 10, 2016.
  13. ^ Karl Bode (December 12, 2008). "Here comes Fios Digital Voice". DSLReports.com. Retrieved January 9, 2017.
  14. ^ Yao, Deborah (July 11, 2007). "Verizon's copper cutoff traps customers, hampers rivals". Seattle Times. Associated Press. Retrieved July 24, 2011.
  15. ^ "Battery Backup - Customer Service | Verizon support".
  16. ^ "1 million NYC homes can't get Verizon FiOS, so the city just sued Verizon". Ars Technica. March 13, 2017. Retrieved March 14, 2017.
  17. ^ a b "NYC: Verizon demands exclusive deals from landlords before installing FiOS".
  18. ^ Brodkin, Joe (November 30, 2020). "Verizon wiring up 500K homes with FiOS to settle years-long fight with NYC". Ars Technica. Retrieved December 6, 2022.
  19. ^ Yvonne Villarreal (March 11, 2015). "Verizon Fios drops the Weather Channel". Los Angeles Times. Retrieved March 20, 2015.
  20. ^ Brian Stelter (March 10, 2015). "Verizon Fios drops the Weather Channel". CNN Money. Retrieved March 20, 2015.
  21. ^ Beatrice Verhoeven (March 13, 2015). "AccuWeather Launches Its First National Weather Channel". The Hollywood Reporter. Retrieved March 20, 2015.
  22. ^ Roger Yu (March 10, 2015). "Verizon Fios drops Weather Channel over contract". USA Today. Gannett Company. Retrieved March 20, 2015.
  23. ^ "Verizon drops The Weather Channel, claiming internet killed the weatherman". Quartz. March 10, 2015.
  24. ^ "Verizon Fios drops The Weather Channel – Our Statement". The Weather Channel. Retrieved March 16, 2015.
  25. ^ Tony McNary (June 19, 2019). "Verizon Fios TV customers can enjoy The Weather Channel starting June 24". Verizon.
  26. ^ "ESPN sues Verizon over its plan to create slim bundles of cable channels". The Verge. April 27, 2015. Retrieved April 27, 2015.
  27. ^ a b Kludt, Tom (May 10, 2016). "ESPN and Verizon reach settlement in subscription lawsuit". CNNMoney. Retrieved June 28, 2016.
  28. ^ "Cablevision sues Verizon; Verizon says firm has network envy". May 20, 2015.
  29. ^ a b Baumgartner, Jeff (October 2, 2015). "Cablevision, Verizon reach deal in internet false ad row". Multichannel News. Retrieved September 14, 2016.

Further reading

  • Marsan, C. D. (2008). Verizon Fios tech heading to enterprises; Claims new high-speed optical networks slash floor space, electricity needs. Network World, (1). Retrieved March 8, 2009.
  • Searcey, D. (2006). Telecommunications; Beyond Cable; Beyond DSL: Fiber-optic lines offer connection speeds up to 50 times faster than traditional services; Here's what early users have to say. The Wall Street Journal, (R9). Retrieved March 7, 2009.

External links

 
Wikimedia Commons has media related to FiOS.
  • Official website
  • List of Verizon Fios TV Channels
  • Verizon Fios for consumers
  • Verizon Fios for businesses

February 05, 2023
verizon, fios, verizon, fios, fios, redirect, here, more, service, from, frontier, communications, fios, from, frontier, other, uses, fios, disambiguation, bundled, internet, access, telephone, television, service, provided, verizon, communications, that, oper. Verizon FiOS and FiOS redirect here For more on the service from Frontier Communications see FiOS from Frontier For other uses see Fios disambiguation Verizon Fios is a bundled internet access telephone and television service provided by Verizon Communications that operates over a fiber optical network within the United States Verizon Fios Inc Verizon Fios logo 2015 presentIndustryTV Internet amp phoneFoundedSeptember 22 2005 17 years ago 2005 09 22 Keller Texas U S HeadquartersNew York City New York U S BrandsOwns JuniorNet Since 2010 ParentVerizon CommunicationsDivisionsJuniorNet Contents 1 History 1 1 Early development 1995 1996 1 2 Launch and expansion 2005 2010 1 3 Stable footprint 2010 present 2 Television 3 Internet access 4 Telephone 4 1 Criticism 4 2 Carriage disputes 4 2 1 The Weather Channel carriage dispute 4 2 2 ESPN lawsuit 4 2 3 Cablevision lawsuit 5 See also 6 Notes 7 References 8 Further reading 9 External linksHistory EditEarly development 1995 1996 Edit The early stages of Fios began when Bell Atlantic now Verizon Communications was testing its video service Stargazer in 1995 This was the first commercial video on demand VOD service which was tested for 1 000 homes in northern Virginia 1 During this time there were talks of developing a fiber optic based service In 1996 VP of Programming Bob Townsend told the Baltimore Sun that Stargazer would be folded into Bell Atlantic s deployment of fiber to the curb 2 Launch and expansion 2005 2010 Edit In September 2005 Verizon Communications began offering a fiber optic digital television service which became available for 9 000 customers in Keller Texas Called Fios TV the service aimed to replace copper wires with optical fibers 3 By 2006 Fios was offered in areas of seven US states 4 Stable footprint 2010 present Edit Verizon announced in March 2010 that it was winding down its Fios expansion concentrating on completing its network in areas that already had Fios franchises but were not deploying to new areas which included the cities of Baltimore and Boston which had not yet secured municipal franchise agreements 5 Some viewed the halt in expansion as a violation of Verizon s agreements with some municipalities and states since Verizon has collected revenue to deploy infrastructure upgrades that never occurred 6 In New Jersey Verizon collected an additional 15 billion in fees from customers and tax subsidies in exchange for promising fiber optic broadband for the whole state 7 The New Jersey state government altered the deal in 2014 to allow Verizon to substitute wireless internet access to fulfill its promise instead 8 Critics pointed out that wireless internet was slower and less reliable 7 Television EditFios TV is one of three services offered by Verizon Fios Verizon offers Fios packages with high definition and standard definition TV as well as video on demand 9 Fios TV uses QAM technology to deliver signals to a customer s property using its fiber optic cables 10 At the home the optical network terminal turns the signal into a radio frequency signal that can be used on a home s existing coaxial cables feeding the signal to a set top box STB 10 Internet access EditFios Internet was the first service offered under Verizon s Fios brand and is one of three of the product line s current offerings The broadband Internet service initially launched in Keller Texas in 2004 11 a year before Fios TV was available 12 Telephone EditIn addition to its TV and Internet services the company also has a voice over IP service via its fiber optic network Fios Digital Voice The service initially launched in Virginia and Maryland in September 2008 and eventually fully replaced an earlier service VoiceWing which Verizon offered from 2004 to early 2009 13 While Verizon also offers plain old telephone service POTS it has been reported in various markets that Verizon physically disconnected the copper lines for copper line phone service at the time that Fios was installed 14 Being a VoIP service a FiOS phone connection will not work if the power is out 15 Criticism Edit On March 13 2017 Verizon was sued by the City of New York for numerous violations of its agreements with the city which required the provider to pass a fiber optic network in underground conduit along above ground utility poles or otherwise in front of or behind each residential building in the city by June 30 2014 and to provide access to officials to their deployment database within thirty days The city identified approximately one million households that were not yet served by the network including a larger number of outstanding requests than claimed by Verizon along with allegations that Verizon refused to install Fios in certain areas that it routinely failed to make service available to customers within the time it had agreed to that it required multi family residential units to enter into bulk purchases or exclusivity deals to receive service promptly or at all a violation of FCC policy 16 According to multiple property managers Verizon refused to meet its obligations unless they entered into such deals One additionally claimed Verizon had doubled their price per apartment unit in the preceding two years NYC officials found that in the case of nearly half of the properties examined Verizon failed to meet its obligations per the agreement 17 In response Verizon claimed it would reinforce its policies with employees to ensure this would not be an issue moving forward and questioned the investigation s integrity 17 In November 2020 Verizon settled the lawsuit with New York City whereby the company agreed to bring its fiber to the home service to 500 000 households in New York City Verizon is required to target its fiber upgrades in low income areas including parts of the Bronx Brooklyn Manhattan and Queens The deadline to provide these services is July 2023 In the settlement Verizon did not admit wrongdoing 18 Carriage disputes Edit The Weather Channel carriage dispute Edit On March 10 2015 at midnight EDT The Weather Channel and its sister network Weatherscan were pulled from Verizon Fios after the two parties were unable to come to terms on a new carriage agreement The services have respectively been replaced by the AccuWeather Network which launched on March 13 and a widget provided by Fios featuring forecast content provided by WeatherBug No public announcement was made regarding the removal until over 12 hours after TWC and Weatherscan were pulled 19 20 21 The Weather Channel offered a less expensive deal to Verizon Fios which rejected the offer Verizon cited the wide availability of the internet and mobile apps for consumers to access weather content any time of day as the reason for dropping TWC and its services 22 23 The Weather Channel had earlier signed renewal agreements with major providers that are members of the National Cable Television Cooperative NCTC including Time Warner Cable and Cox Communications While Verizon claimed it was a long term business decision instead of a carriage dispute The Weather Channel launched a campaign to urge viewers to contact Fios about restoring the cable channel and its services 24 It was announced on June 19 2019 that The Weather Channel would return to Fios carriage beginning June 24 2019 25 ESPN lawsuit Edit In April 2015 ESPN Inc sued Verizon for breaching its carriage contract by offering ESPN and ESPN2 as part of a separate sports package under its new Custom TV service ESPN s contract requires the two networks to be part of the basic service 26 Verizon and ESPN reached a deal in May 2016 27 The terms of the deal were not made public 27 Cablevision lawsuit Edit On May 19 2015 Cablevision sued Verizon in the Southern District of New York to challenge Verizon s claim that it is 100 percent fiber based Cablevision started an advertising campaign to take the case mainstream 28 The two companies agreed to end the dispute in September 2015 29 The terms of the deal were not disclosed at the time 29 See also EditFiber optic communication AT amp T U verse Google Fiber Prism TV Bell Fibe TVNotes EditReferences Edit Lander Mark September 27 1993 Bell Atlantic Reaches For The Stars In Hollywood Bloomberg Archived from the original on October 12 2016 Retrieved June 17 2022 Michael Dresser March 25 1996 Reviews in for Stargazer Pay per view Bell Atlantic says its video on demand service proved itself during a market trial but some analysts are skeptical The Baltimore Sun Archived from the original on June 23 2021 Retrieved June 17 2022 Belson Ken September 23 2005 Verizon Introduces Fiber Optic TV Service The New York Times ISSN 0362 4331 Retrieved September 27 2013 Verizon launches the three channel DVR iTWire August 15 2006 Svensson Peter March 26 2010 Verizon winds down expensive Fios expansion USA Today Associated Press Retrieved July 24 2011 Kushnick Bruce May 19 2012 The Great Verizon Fios Ripoff The Huffington Post Retrieved August 12 2012 a b Wood Sam March 14 2014 Will Verizon be allowed to break its FiOS promise to New Jersey The Philadelphia Inquirer retrieved December 16 2016 Brodkin Jon June 9 2015 22 years after Verizon fiber promise millions have only DSL or wireless Ars Technica Conde Nast Archived from the original on December 16 2016 Retrieved December 16 2016 Verizon Fios Fiber For All Fiberforall org Retrieved October 4 2016 a b Drawbaugh Ben December 17 2009 An inside look at a Veriozn Fios super headend and video hub Engadget Retrieved October 4 2016 Charney Ben July 19 2004 Verizon s fiber race is on CNET Retrieved June 28 2016 Reardon Marguerite September 22 2005 Verizon switches on TV service CNET Retrieved November 10 2016 Karl Bode December 12 2008 Here comes Fios Digital Voice DSLReports com Retrieved January 9 2017 Yao Deborah July 11 2007 Verizon s copper cutoff traps customers hampers rivals Seattle Times Associated Press Retrieved July 24 2011 Battery Backup Customer Service Verizon support 1 million NYC homes can t get Verizon FiOS so the city just sued Verizon Ars Technica March 13 2017 Retrieved March 14 2017 a b NYC Verizon demands exclusive deals from landlords before installing FiOS Brodkin Joe November 30 2020 Verizon wiring up 500K homes with FiOS to settle years long fight with NYC Ars Technica Retrieved December 6 2022 Yvonne Villarreal March 11 2015 Verizon Fios drops the Weather Channel Los Angeles Times Retrieved March 20 2015 Brian Stelter March 10 2015 Verizon Fios drops the Weather Channel CNN Money Retrieved March 20 2015 Beatrice Verhoeven March 13 2015 AccuWeather Launches Its First National Weather Channel The Hollywood Reporter Retrieved March 20 2015 Roger Yu March 10 2015 Verizon Fios drops Weather Channel over contract USA Today Gannett Company Retrieved March 20 2015 Verizon drops The Weather Channel claiming internet killed the weatherman Quartz March 10 2015 Verizon Fios drops The Weather Channel Our Statement The Weather Channel Retrieved March 16 2015 Tony McNary June 19 2019 Verizon Fios TV customers can enjoy The Weather Channel starting June 24 Verizon ESPN sues Verizon over its plan to create slim bundles of cable channels The Verge April 27 2015 Retrieved April 27 2015 a b Kludt Tom May 10 2016 ESPN and Verizon reach settlement in subscription lawsuit CNNMoney Retrieved June 28 2016 Cablevision sues Verizon Verizon says firm has network envy May 20 2015 a b Baumgartner Jeff October 2 2015 Cablevision Verizon reach deal in internet false ad row Multichannel News Retrieved September 14 2016 Further reading EditMarsan C D 2008 Verizon Fios tech heading to enterprises Claims new high speed optical networks slash floor space electricity needs Network World 1 Retrieved March 8 2009 Searcey D 2006 Telecommunications Beyond Cable Beyond DSL Fiber optic lines offer connection speeds up to 50 times faster than traditional services Here s what early users have to say The Wall Street Journal R9 Retrieved March 7 2009 External links Edit Wikimedia Commons has media related to FiOS Official website List of Verizon Fios TV Channels Verizon Fios for consumers Verizon Fios for businesses Retrieved from https en wikipedia org w index php title Verizon Fios amp oldid 1134963474, wikipedia, wiki, book, books, library,

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