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Wikipedia

Dropbox

January 31, 2023

For other uses, see Dropbox (disambiguation).

Dropbox is a file hosting service operated by the American company Dropbox, Inc., headquartered in San Francisco, California, U.S. that offers cloud storage, file synchronization, personal cloud, and client software. Dropbox was founded in 2007 by MIT students Drew Houston and Arash Ferdowsi as a startup company, with initial funding from seed accelerator Y Combinator.[13]

Dropbox
Developer(s)Dropbox, Inc.
Initial releaseSeptember 2008; 14 years ago (2008-09)
Stable release(s) [±]
Windows, macOS, Linux166.4.2920 / January 24, 2023; 6 days ago (2023-01-24)[1]
Windows (Windows Store version)5.0 / March 27, 2017; 5 years ago (2017-03-27)[2]
Android312.2.2 / January 19, 2023; 11 days ago (2023-01-19)[3]
iOS312.3 / January 23, 2023; 7 days ago (2023-01-23)[4]
Preview release(s) [±]
Windows, macOS, Linux167.3.4680 / January 24, 2023; 6 days ago (2023-01-24)[5]
Android314.1.2 / January 24, 2023; 6 days ago (2023-01-24)[6]
Written in
Operating systemAndroid, iOS, Linux, macOS, Microsoft Windows, Windows Phone
Available in22 languages
List of languages
Chinese (traditional and simplified), English, French, German, Indonesian, Italian, Korean, Malaysian, Polish, Portuguese (Portugal's and Brazilian), Russian, Spanish (Castilian and Latin American), Ukrainian
TypeOnline backup service
LicenseCombined GPLv2 and proprietary software[11] (Linux Nautilus)
Websitewww.dropbox.com 
Dropbox, Inc.
TypePublic company
Industry
FoundedMay 2007; 15 years ago (2007-05)
Founders
HeadquartersSan Francisco, California, U.S.
Key people
  • Drew Houston (CEO)
  • Timothy Young (President)
  • Tim Regan (CFO)
Products
Revenue US$2.16 billion (2021)
US$274 million (2021)
US$336 million (2021)
Total assets US$3.09 billion (2021)
Total equity US$−294 million (2021)
Number of employees
2,667 (December 2021)
Footnotes / references
[12]

Dropbox has experienced criticism and generated controversy for issues including security breaches and privacy concerns.[14]

Dropbox has been blocked in China since 2014.[15][16]

Concept

Dropbox brings files together in one central place by creating a special folder on the user's computer.[17] The contents of these folders are synchronized to Dropbox's servers and to other computers and devices where the user has installed Dropbox, keeping the same files up-to-date on all devices. Dropbox uses a freemium business model, where users are offered a free account with set storage size, with paid subscriptions available that offer more capacity and additional features. Dropbox Basic users are given two gigabytes of free storage space.[18] Dropbox offers computer apps for Microsoft Windows, Apple macOS, and Linux computers, and mobile apps for iOS, Android, and Windows Phone smartphones and tablets.[19] In March 2013, the company acquired Mailbox, a popular email app, and in April 2014, the company introduced Dropbox Carousel, a photo and video gallery app. Both Mailbox and Carousel were shut down in December 2015, with key features from both apps implemented into the regular Dropbox service.[20] In October 2015, it officially announced Dropbox Paper, its collaborative document editor.[21]

History

See also: Timeline of Dropbox

Dropbox founder Drew Houston conceived the Dropbox concept after repeatedly forgetting his USB flash drive while he was a student at MIT.[22]

Houston founded Evenflow, Inc. in May 2007[23] as the company behind Dropbox, and shortly thereafter secured seed funding from Y Combinator.[24] Dropbox was officially launched at 2008's TechCrunch Disrupt, an annual technology conference.[25] Owing to trademark disputes between Proxy, Inc. and Evenflow, Dropbox's official domain name was "getdropbox.com" until October 2009, when it acquired its current domain, "dropbox.com".[25] In October 2009, Evenflow, Inc. was renamed Dropbox, Inc.[26]

In an interview with TechCrunch's "Founder Stories" in October 2011, Houston explained that a demo video was released during Dropbox's early days, with one viewer being Arash Ferdowsi. Ferdowsi was "so impressed" that they formed a partnership. In regards to competition, Houston stated that "It is easy for me to explain the idea, it is actually really hard to do it."[27]

  •  

    Dropbox founder Drew Houston

  •  

    Dropbox founder Arash Ferdowsi

User growth

Dropbox saw steady user growth after its inception. It surpassed the 1 million registered users milestone in April 2009, followed by 2 million in September, and 3 million in November.[28] It passed 50 million users in October 2011,[29] 100 million in November 2012,[30][31] 500 million in 2016,[32][33] and 700 million in 2021.[34]

Acquisitions

In July 2012, Dropbox acquired TapEngage, a startup that "enables advertisers and publishers to collaborate on tablet-optimized advertising".[35] The following December, Dropbox acquired two companies; Audiogalaxy, a startup "allowing users to store their music files and playlists in the cloud then stream them to any device",[36] and Snapjoy, a company that allowed users to "aggregate, archive and view all of their digital photos from their cameras, phones and popular apps like Flickr, Instagram and Picasa, and then view them online or via an iOS app".[37] In July 2013, Dropbox acquired Endorse, a "mobile coupon startup".[38]

In May 2014, Dropbox acquired Bubbli, a startup that has "built some innovative ways of incorporating 3D technology into 2D views, and packaging it in a mobile app".[39][40]

In January 2015, Dropbox acquired CloudOn, a company that provided mobile applications for document editing and creation. At the same time, Dropbox told TechCrunch that CloudOn's base in Herzliya would become the first Dropbox office in Israel.[41] In July, Dropbox acquired Clementine, an enterprise communication service.[42]

In April 2014, Dropbox acquired photo-sharing company Loom (which would be shut down and integrated with the then-recently announced Carousel),[43] and document-sharing startup Hackpad.[44][45] Dropbox later announced in April 2017 that Hackpad would be shut down on July 19, with all notes being migrated to Dropbox Paper.[46][47]

In January 2019, Dropbox acquired e-signature company HelloSign.[48] The acquisition was reported to be Dropbox's largest to date, at a reported $230 million.[49]

In March 2021, Dropbox announced the acquisition of DocSend. DocSend offers a secure document sharing and analytics product.[50]

Remote workforce

At the start of the Covid-19 pandemic in 2020, Dropbox was one of the first companies to shift to a remote workforce. In October 2020, the company announced its "virtual first" initiative which would shift the company to a long-term remote working plan, which launched officially April 2021.[51][52]

2021 workforce reduction

In January 2021, Dropbox CEO Houston announced the layoff of 315 employees, which is approximately 11 percent of the current workforce. The company said the reductions were necessary in order to focus the company team structure and focus on top level priorities. The software firm also announced that COO Olivia Nottebohm would be leaving the company on February 5, 2021.[53] In the same month, announced it would sublease much of its office space in a transition to remote work.[54]

Platforms

Dropbox has computer apps for Microsoft Windows, Apple macOS, and Linux computers,[55] and mobile apps for iOS, Android, and Windows Phone smartphones and tablets.[56] It also offers a website interface.[57] As part of its partnership with Microsoft, Dropbox announced a universal Windows 10 app in January 2016.[58][59]

Dropbox's apps offer an automatic photo uploading feature, allowing users to automatically upload photos or videos from cameras, tablets, SD cards, or smartphones to a dedicated "Camera Uploads" folder in their Dropbox. Users are given 500 megabytes of extra space for uploading their first photo, and are given up to 3 gigabytes of extra space if users continue using the method for more photos.[60]

In July 2014, Dropbox introduced "streaming sync" for its computer apps. Streaming sync was described as a new "supercharged"[61] synchronization speed for large files that improves the upload or download time by up to 2 times.[62]

In August 2015, Dropbox announced the availability of "Universal 2nd Factor" USB security keys, providing two-factor authentication for logging into its services.[63][64]

System requirements for the Dropbox app

Windows

  • The Dropbox app for Windows requires:
  • Windows 7, 8, 8.1, or 10 (in standard mode)
  • An NTFS-formatted hard drive
  • Processors other than ARM (except in S mode) [65]
  • The latest Dropbox app

Windows 10 in S mode

  • The Dropbox app for Windows in S mode requires:
  • Windows 10 with Redstone 2 Update (1703) or later
  • The Dropbox app from the Microsoft Store
  • ARM processors are supported for the S mode application [65]
  • The latest Dropbox app

Linux

The Dropbox app for Linux requires:

  • Ubuntu 14.04 or later
  • Fedora 21 or later
  • Glibc 2.19 or later
  • The latest Dropbox app [65]
  • A Linux computer formatted with any of the following file systems:
    • ext4
    • zfs (on 64-bit systems only)
    • eCryptFS (back by ext4)
    • xfs (on 64-bit systems only)
    • btrfs

iPhone and iPad

The Dropbox app for iPhone and iPad requires:

Mac

The Dropbox app for Mac requires:

Android

The Dropbox app for Android requires:

Financials

Dropbox received initial funding from seed accelerator Y Combinator.[citation needed] Dropbox also raised US$1.2 million in Series A funding from Sequoia Capital in 2007, that "along with interest (on that amount) converted to equity as part of the Series A investment, which included a fresh slug of US$6 million", bringing the total amount to US$7.25 million, with the round closed in 2008 and documents filed in 2009.[28]

A May 2010 report in The Wall Street Journal said that "since [founder Drew Houston] started reading Eric Ries' Lean startup blog about a year ago, the company has started trickling out new features when they are ready instead of waiting to launch a fully featured product. That helps test customer appetite, he says, dubbing the practice "minimum viable product".[66]

TechCrunch reported in July 2011 that Dropbox had been looking to raise between US$200 and US$300 million, and had a valuation "to end up in the $5 billion to $10 billion range. [...] quite a step up from its previous funding rounds which have totalled a tiny $7.2 million".[67] As noted in a Forbes article, Dropbox had "revenue on track to hit $240 million in 2011".[29]

In April 2012, Dropbox announced that Bono and The Edge, two members of the Irish rock band U2, were individual investors in the company.[68]

In 2014 Dropbox raised financing from BlackRock Inc. and others that values the company at $10 billion. [69]

In March 2017, Bloomberg reported that Dropbox had secured a US$600 million credit line, with the company expected to file for its initial public offering (IPO) "as soon as this year".[70][71][72]

In February 2018, Dropbox filed an IPO to be listed on the Nasdaq. The company's initial intent was to raise $500 million.[73] Dropbox's stock rose 42 percent to $29.89 in its first day of trading on March 23, 2018.[74]

As of February 2021, Dropbox has been profitable in the last three quarters, whilst also having no debt.[75]

Business model

Dropbox uses a freemium business model, where users are offered a free account with a set storage size, with paid subscriptions available that offer more capacity and additional features.[76] Accordingly, Dropbox's revenue is a product of how many users they can convert to their paid services.[77]

Dropbox Basic users are given two gigabytes of free storage space.[78] This can be expanded through referrals; users recommend the service to other people, and if those people start using the service, the user is awarded additional 500 megabytes of storage space. Dropbox Basic users can earn up to 16 gigabytes through the referral program.[79]

The Dropbox Plus subscription (named Dropbox Pro prior to March 2017[80]) gives users 2 terabytes of storage space, as well as additional features, including:

  • Advanced sharing controls: When sharing a link to a file or folder, users can set passwords and expiration limits.[81]
  • Remote wipe: If a device is stolen or lost, users can remotely wipe the Dropbox folder from the device the next time it comes online.[82]
  • "Extended Version History": An available add-on, it makes Dropbox keep deleted and previous versions of files for one year, a significant extension of the default 30-day recovery time.[83]

In November 2013, Dropbox announced changes to "Dropbox for Business" that would enable users to connect both their personal Dropbox and their business Dropbox to the same device, with each of the folders being "properly labeled for personal or work, and come with its own password, contacts, settings, and files". Furthermore, Dropbox announced shared audit logs, remote wipe for business administrators, and account transfers, as new features of its Business offering.[84][85] In January 2017, Dropbox introduced "Smart Sync" for Business and Enterprise customers, a feature that lets Windows and macOS users see all files in the Dropbox folder, but only download specific files on-demand.[86][87]

Similar to Dropbox Basic, Dropbox Plus users can also earn extra space through referrals. Plus users earn 1 gigabyte per referral, up to 32 gigabytes.[79]

Dropbox Business is Dropbox's application for corporations, adding more business-centered functionality for teams, including collaboration tools, advanced security and control, unlimited file recovery, user management and granular permissions, and options for unlimited storage.[88] For large organizations, Dropbox offers Dropbox Enterprise, the "highest tier" of its product offerings, adding domain management tools, an assigned Dropbox customer support member, and help from "expert advisors" on deployment and user training.[89]

In July 2016, Dropbox announced a new "AdminX" administrator dashboard for Business customers, offering improved control of company files and users.[90][91] In June 2017, the AdminX dashboard was given a redesign and additional administrator functions, such as log-in durations, custom password strength parameters, and setting specific subdomain verifications for individual teams.[92][93]

Company partnerships

In September 2012, Facebook and Dropbox integrated to allow users in Facebook Groups to share files using Dropbox.[94][95] In 2013, Samsung pre-loaded the Dropbox mobile application on its Android devices and Dropbox provided extra space for users owning Samsung's devices.[96] In November 2014, Dropbox announced a partnership with Microsoft to integrate Dropbox and Microsoft Office applications on iOS, Android and the applications on the web.[97][98] On July 10, 2018, Dropbox announced its partnership with Salesforce aiming to improve brand engagement and team productivity.[99]

Technology

 
Mobile

The Dropbox software enables users to drop any file into a designated folder. The file is then automatically uploaded to Dropbox's cloud-based service and made available to any other of the user's computers and devices that also have the Dropbox software installed, keeping the file up-to-date on all systems.[100] When a file in a user's Dropbox folder is changed, Dropbox only uploads the pieces of the file that have been changed, whenever possible.[101]

When a file or folder is deleted, users can recover it within 30 days. For Dropbox Plus users, this recovery time can be extended to one year, by purchasing an "Extended Version History" add-on.[83]

Dropbox accounts that are not accessed or emails not replied in a year are automatically deleted.[102]

Dropbox also offers a LAN sync feature, where, instead of receiving information and data from the Dropbox servers, computers on the local network can exchange files directly between each other, potentially significantly improving synchronization speeds.[103] LAN Sync discovers other peers on the same network via UDP port 17500 using a proprietary discovery protocol[104] developed by early Dropbox engineer Paul Bohm in 2010.[105]

Originally, the Dropbox servers and computer apps were written in Python.[7] In July 2014, Dropbox began migrating its performance-critical backend infrastructure to Go.[8]

In September 2012, Dropbox's website code base was rewritten from JavaScript to CoffeeScript.[9]

Dropbox originally used Amazon's S3 storage system to store user files, but between 2014 and 2016 they gradually moved away from Amazon to use their own hardware, referred to as "Magic Pocket", due to Dropbox's description as "a place where you keep all your stuff, it doesn’t get lost, and you can always access it".[106] In June 2017, the company announced a major global network expansion, aiming to increase synchronization speeds while cutting costs. The expansion, starting with 14 cities across 7 countries on 3 continents, adds "hundreds of gigabits of Internet connectivity with transit providers (regional and global ISPs), and hundreds of new peering partners (where we exchange traffic directly rather than through an ISP)".[107][108][109]

Dropbox uses SSL transfers for synchronization and stores the data via Advanced Encryption Standard (AES)-256 encryption.[110]

The functionality of Dropbox can be integrated into third-party applications through an application programming interface (API).[111]

Dropbox prevents sharing of copyrighted data, by checking the hash of files shared in public folders or between users against a blacklist of copyrighted material. This only applies to files or folders shared with other users or publicly, and not to files kept in an individual's Dropbox folder that are not shared.[112]

Mailbox

Main article: Mailbox (application)

In March 2013, Dropbox acquired Mailbox, a popular email app, with Mailbox CEO Gentry Underwood saying that "Rather than grow Mailbox on our own, we've decided to join forces with Dropbox and build it out together".[113] Under the deal, the developers of Mailbox joined Dropbox, but kept Mailbox running as a stand-alone app. The acquisition was reported to cost $100 million.[114][115]

In December 2015, Dropbox announced the shut-down of Mailbox.[116][117][118]

Carousel

Main article: Dropbox Carousel

In April 2014, Dropbox introduced Carousel, a photo and video gallery that "combines the photos in your Dropbox with the photos on your phone, and automatically backs up new ones as you take them." Carousel sorted photos by event and date.[119][120][121] In December 2015, Dropbox announced the shut-down of Carousel. In a blog post, Drew Houston and Arash Ferdowsi explained that "We'll be taking key features from Carousel back to the place where your photos live - in the Dropbox app."[116][117][118]

Dropbox Paper

Main article: Dropbox Paper

In April 2015, Dropbox launched a Dropbox Notes collaborative note-taking service in beta testing phase, prompting speculation if Dropbox was planning to bring out a product to compete with Google Docs. TechCrunch noted that Dropbox Notes appeared to be a new version of "Project Composer", a previous iteration of the service with roots from the acquisition of Hackpad in April 2014.[122][123][124] In October 2015, Dropbox announced the upcoming launch of Dropbox Paper, its collaborative document editor, noted by the media as the result of its development of a Dropbox Notes service earlier in 2015.[125][21][126] Dropbox Paper entered open beta in August 2016, allowing anyone to join and test the product. Mobile apps for Android and iOS were also released.[127][128][129] In January 2017, Dropbox Paper was officially launched. Aimed for businesses, Dropbox Paper was described as "one part online document, one part collaboration, one part task management tool, one part content hub" by Rob Baesman, Dropbox's head of product, and allows for importing, editing, and collaboration on "a number of other file types from Google, Microsoft, and others".[130][131][132]

User-created projects

Users have devised a number of uses for and mashups of the technology that expand Dropbox's functionality. These include: sending files to a Dropbox via Gmail; using Dropbox to sync instant messaging chat logs; BitTorrent management; password management; remote application launching and system monitoring; and as a free web hosting service.[133]

Reception

Dropbox has received several awards, including the Crunchie Award in 2010 for Best Internet Application,[134] and Macworld's 2009 Editor's Choice Award for Software.[135] It was nominated for a 2010 Webby Award,[136] and for the 2010 Mac Design Awards by Ars Technica.[137] Dropbox's mobile iPhone app release in 2010 was among the top 10 "best apps" selected by Alex Ahlund, former CEO of two websites focused on mobile apps,[138] and the company's Android app was also selected as one of the top five "best apps" in a list compiled in 2010 by Jason Hiner for ZDNet.[139] Founders Drew Houston and Arash Ferdowsi were named among the top 30 under 30 entrepreneurs by Inc. in 2011.[140]

In 2011, Business Insider named Dropbox the world's sixth most valuable startup,[141] and in 2017, the publication ranked Dropbox as the eighth most valuable US startup, with a valuation of $10 billion.[142] It has been described as one of Y Combinator's most successful investments to date.[143] Apple launched its own cloud storage service later in 2011, iCloud, but this didn't hold back Dropbox's growth.[144] In January 2012, Dropbox was named startup of the year by TechCrunch,[145] and in 2016, the company was ranked #2 on the Forbes Cloud 100 list.[146]

Privacy and security concerns

Main article: Criticism of Dropbox

Dropbox has been the subject of criticism and controversy related to multiple incidents, including a June 2011 authentication problem that let accounts be accessed for several hours without passwords;[147] a July 2011 Privacy Policy update with language suggesting Dropbox had ownership of users' data;[148] concerns about Dropbox employee access to users' information;[149] July 2012 email spam[150] with recurrence in February 2013;[151] leaked government documents in June 2013 with information that Dropbox was being considered for inclusion in the National Security Agency's PRISM surveillance program;[152][153] a July 2014 comment from NSA whistleblower Edward Snowden criticizing Dropbox's encryption keys being available to employees;[154] the leak of 68 million account passwords on the Internet in August 2016;[155][156] and a January 2017 accidental data restoration incident where years-old supposedly deleted files reappeared in users' accounts.[157][158]

While Dropbox uses SSL to encrypt data in transit between itself and customers, it stores data in encrypted form and does not use end-to-end encryption in which the user controls the keys used to encrypt the stored data. As a result, Dropbox can decrypt customers' data if it chooses to.[159]

Offices

The Dropbox headquarters, located in San Francisco, were originally on Market Street, until its expansion to the China Basin Landing building in July 2011, allowing for a significant space increase.[160] As the number of employees grew, the company again needed expansion,[161] and in February 2014, it signed a lease for two buildings in Brannan Street.[162] Not needing the substantial amounts of space after all, the company started shopping the remaining available space to other companies for sublease in November 2015.[163]

In December 2012, Dropbox set up an office in Dublin, Ireland,[164] its first office outside the United States.[165]

Dropbox expanded into its second U.S. office in Austin, Texas in February 2014. The State of Texas and City of Austin provided a $1.7 million performance-based incentives package to Dropbox in exchange for locating their office in Austin.[166] In April, of the same year, Dropbox opened an office in Sydney, Australia.[167]

See also

References

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January 31, 2023
dropbox, other, uses, disambiguation, file, hosting, service, operated, american, company, headquartered, francisco, california, that, offers, cloud, storage, file, synchronization, personal, cloud, client, software, founded, 2007, students, drew, houston, ara. For other uses see Dropbox disambiguation Dropbox is a file hosting service operated by the American company Dropbox Inc headquartered in San Francisco California U S that offers cloud storage file synchronization personal cloud and client software Dropbox was founded in 2007 by MIT students Drew Houston and Arash Ferdowsi as a startup company with initial funding from seed accelerator Y Combinator 13 DropboxDeveloper s Dropbox Inc Initial releaseSeptember 2008 14 years ago 2008 09 Stable release s Windows macOS Linux166 4 2920 January 24 2023 6 days ago 2023 01 24 1 Windows Windows Store version 5 0 March 27 2017 5 years ago 2017 03 27 2 Android312 2 2 January 19 2023 11 days ago 2023 01 19 3 iOS312 3 January 23 2023 7 days ago 2023 01 23 4 Preview release s Windows macOS Linux167 3 4680 January 24 2023 6 days ago 2023 01 24 5 Android314 1 2 January 24 2023 6 days ago 2023 01 24 6 Written inPython PyQT 7 Go 8 CoffeeScript 9 Rust 10 Operating systemAndroid iOS Linux macOS Microsoft Windows Windows PhoneAvailable in22 languagesList of languagesChinese traditional and simplified English French German Indonesian Italian Korean Malaysian Polish Portuguese Portugal s and Brazilian Russian Spanish Castilian and Latin American UkrainianTypeOnline backup serviceLicenseCombined GPLv2 and proprietary software 11 Linux Nautilus Websitewww wbr dropbox wbr com Dropbox Inc TypePublic companyTraded asNasdaq DBXRussell 1000 componentIndustryCloud storageFile hostingFoundedMay 2007 15 years ago 2007 05 FoundersDrew Houston Arash FerdowsiHeadquartersSan Francisco California U S Key peopleDrew Houston CEO Timothy Young President Tim Regan CFO ProductsCloud storage File synchronization Personal cloud Client softwareRevenueUS 2 16 billion 2021 Operating incomeUS 274 million 2021 Net incomeUS 336 million 2021 Total assetsUS 3 09 billion 2021 Total equityUS 294 million 2021 Number of employees2 667 December 2021 Footnotes references 12 Dropbox has experienced criticism and generated controversy for issues including security breaches and privacy concerns 14 Dropbox has been blocked in China since 2014 15 16 Contents 1 Concept 2 History 2 1 User growth 2 2 Acquisitions 2 3 Remote workforce 2 4 2021 workforce reduction 3 Platforms 4 System requirements for the Dropbox app 4 1 Windows 4 2 Windows 10 in S mode 4 3 Linux 4 4 iPhone and iPad 4 5 Mac 4 6 Android 5 Financials 6 Business model 6 1 Company partnerships 7 Technology 8 Mailbox 9 Carousel 10 Dropbox Paper 11 User created projects 12 Reception 12 1 Privacy and security concerns 13 Offices 14 See also 15 References 16 External linksConcept EditDropbox brings files together in one central place by creating a special folder on the user s computer 17 The contents of these folders are synchronized to Dropbox s servers and to other computers and devices where the user has installed Dropbox keeping the same files up to date on all devices Dropbox uses a freemium business model where users are offered a free account with set storage size with paid subscriptions available that offer more capacity and additional features Dropbox Basic users are given two gigabytes of free storage space 18 Dropbox offers computer apps for Microsoft Windows Apple macOS and Linux computers and mobile apps for iOS Android and Windows Phone smartphones and tablets 19 In March 2013 the company acquired Mailbox a popular email app and in April 2014 the company introduced Dropbox Carousel a photo and video gallery app Both Mailbox and Carousel were shut down in December 2015 with key features from both apps implemented into the regular Dropbox service 20 In October 2015 it officially announced Dropbox Paper its collaborative document editor 21 History EditSee also Timeline of Dropbox Dropbox founder Drew Houston conceived the Dropbox concept after repeatedly forgetting his USB flash drive while he was a student at MIT 22 Houston founded Evenflow Inc in May 2007 23 as the company behind Dropbox and shortly thereafter secured seed funding from Y Combinator 24 Dropbox was officially launched at 2008 s TechCrunch Disrupt an annual technology conference 25 Owing to trademark disputes between Proxy Inc and Evenflow Dropbox s official domain name was getdropbox com until October 2009 when it acquired its current domain dropbox com 25 In October 2009 Evenflow Inc was renamed Dropbox Inc 26 In an interview with TechCrunch s Founder Stories in October 2011 Houston explained that a demo video was released during Dropbox s early days with one viewer being Arash Ferdowsi Ferdowsi was so impressed that they formed a partnership In regards to competition Houston stated that It is easy for me to explain the idea it is actually really hard to do it 27 Dropbox founder Drew Houston Dropbox founder Arash FerdowsiUser growth Edit Dropbox saw steady user growth after its inception It surpassed the 1 million registered users milestone in April 2009 followed by 2 million in September and 3 million in November 28 It passed 50 million users in October 2011 29 100 million in November 2012 30 31 500 million in 2016 32 33 and 700 million in 2021 34 Acquisitions Edit In July 2012 Dropbox acquired TapEngage a startup that enables advertisers and publishers to collaborate on tablet optimized advertising 35 The following December Dropbox acquired two companies Audiogalaxy a startup allowing users to store their music files and playlists in the cloud then stream them to any device 36 and Snapjoy a company that allowed users to aggregate archive and view all of their digital photos from their cameras phones and popular apps like Flickr Instagram and Picasa and then view them online or via an iOS app 37 In July 2013 Dropbox acquired Endorse a mobile coupon startup 38 In May 2014 Dropbox acquired Bubbli a startup that has built some innovative ways of incorporating 3D technology into 2D views and packaging it in a mobile app 39 40 In January 2015 Dropbox acquired CloudOn a company that provided mobile applications for document editing and creation At the same time Dropbox told TechCrunch that CloudOn s base in Herzliya would become the first Dropbox office in Israel 41 In July Dropbox acquired Clementine an enterprise communication service 42 In April 2014 Dropbox acquired photo sharing company Loom which would be shut down and integrated with the then recently announced Carousel 43 and document sharing startup Hackpad 44 45 Dropbox later announced in April 2017 that Hackpad would be shut down on July 19 with all notes being migrated to Dropbox Paper 46 47 In January 2019 Dropbox acquired e signature company HelloSign 48 The acquisition was reported to be Dropbox s largest to date at a reported 230 million 49 In March 2021 Dropbox announced the acquisition of DocSend DocSend offers a secure document sharing and analytics product 50 Remote workforce Edit At the start of the Covid 19 pandemic in 2020 Dropbox was one of the first companies to shift to a remote workforce In October 2020 the company announced its virtual first initiative which would shift the company to a long term remote working plan which launched officially April 2021 51 52 2021 workforce reduction Edit In January 2021 Dropbox CEO Houston announced the layoff of 315 employees which is approximately 11 percent of the current workforce The company said the reductions were necessary in order to focus the company team structure and focus on top level priorities The software firm also announced that COO Olivia Nottebohm would be leaving the company on February 5 2021 53 In the same month announced it would sublease much of its office space in a transition to remote work 54 Platforms EditDropbox has computer apps for Microsoft Windows Apple macOS and Linux computers 55 and mobile apps for iOS Android and Windows Phone smartphones and tablets 56 It also offers a website interface 57 As part of its partnership with Microsoft Dropbox announced a universal Windows 10 app in January 2016 58 59 Dropbox s apps offer an automatic photo uploading feature allowing users to automatically upload photos or videos from cameras tablets SD cards or smartphones to a dedicated Camera Uploads folder in their Dropbox Users are given 500 megabytes of extra space for uploading their first photo and are given up to 3 gigabytes of extra space if users continue using the method for more photos 60 In July 2014 Dropbox introduced streaming sync for its computer apps Streaming sync was described as a new supercharged 61 synchronization speed for large files that improves the upload or download time by up to 2 times 62 In August 2015 Dropbox announced the availability of Universal 2nd Factor USB security keys providing two factor authentication for logging into its services 63 64 System requirements for the Dropbox app EditWindows Edit The Dropbox app for Windows requires Windows 7 8 8 1 or 10 in standard mode An NTFS formatted hard drive Processors other than ARM except in S mode 65 The latest Dropbox appWindows 10 in S mode Edit The Dropbox app for Windows in S mode requires Windows 10 with Redstone 2 Update 1703 or later The Dropbox app from the Microsoft Store ARM processors are supported for the S mode application 65 The latest Dropbox appLinux Edit The Dropbox app for Linux requires Ubuntu 14 04 or later Fedora 21 or later Glibc 2 19 or later The latest Dropbox app 65 A Linux computer formatted with any of the following file systems ext4 zfs on 64 bit systems only eCryptFS back by ext4 xfs on 64 bit systems only btrfsiPhone and iPad Edit The Dropbox app for iPhone and iPad requires The latest Dropbox app iOS 12 or later 65 Mac Edit The Dropbox app for Mac requires OS X Yosemite 10 10 or later 65 On macOS Sierra the experience may be different The latest Dropbox appAndroid Edit The Dropbox app for Android requires Android 6 or later The latest Dropbox app 65 Financials EditDropbox received initial funding from seed accelerator Y Combinator citation needed Dropbox also raised US 1 2 million in Series A funding from Sequoia Capital in 2007 that along with interest on that amount converted to equity as part of the Series A investment which included a fresh slug of US 6 million bringing the total amount to US 7 25 million with the round closed in 2008 and documents filed in 2009 28 A May 2010 report in The Wall Street Journal said that since founder Drew Houston started reading Eric Ries Lean startup blog about a year ago the company has started trickling out new features when they are ready instead of waiting to launch a fully featured product That helps test customer appetite he says dubbing the practice minimum viable product 66 TechCrunch reported in July 2011 that Dropbox had been looking to raise between US 200 and US 300 million and had a valuation to end up in the 5 billion to 10 billion range quite a step up from its previous funding rounds which have totalled a tiny 7 2 million 67 As noted in a Forbes article Dropbox had revenue on track to hit 240 million in 2011 29 In April 2012 Dropbox announced that Bono and The Edge two members of the Irish rock band U2 were individual investors in the company 68 In 2014 Dropbox raised financing from BlackRock Inc and others that values the company at 10 billion 69 In March 2017 Bloomberg reported that Dropbox had secured a US 600 million credit line with the company expected to file for its initial public offering IPO as soon as this year 70 71 72 In February 2018 Dropbox filed an IPO to be listed on the Nasdaq The company s initial intent was to raise 500 million 73 Dropbox s stock rose 42 percent to 29 89 in its first day of trading on March 23 2018 74 As of February 2021 Dropbox has been profitable in the last three quarters whilst also having no debt 75 Business model EditDropbox uses a freemium business model where users are offered a free account with a set storage size with paid subscriptions available that offer more capacity and additional features 76 Accordingly Dropbox s revenue is a product of how many users they can convert to their paid services 77 Dropbox Basic users are given two gigabytes of free storage space 78 This can be expanded through referrals users recommend the service to other people and if those people start using the service the user is awarded additional 500 megabytes of storage space Dropbox Basic users can earn up to 16 gigabytes through the referral program 79 The Dropbox Plus subscription named Dropbox Pro prior to March 2017 80 gives users 2 terabytes of storage space as well as additional features including Advanced sharing controls When sharing a link to a file or folder users can set passwords and expiration limits 81 Remote wipe If a device is stolen or lost users can remotely wipe the Dropbox folder from the device the next time it comes online 82 Extended Version History An available add on it makes Dropbox keep deleted and previous versions of files for one year a significant extension of the default 30 day recovery time 83 In November 2013 Dropbox announced changes to Dropbox for Business that would enable users to connect both their personal Dropbox and their business Dropbox to the same device with each of the folders being properly labeled for personal or work and come with its own password contacts settings and files Furthermore Dropbox announced shared audit logs remote wipe for business administrators and account transfers as new features of its Business offering 84 85 In January 2017 Dropbox introduced Smart Sync for Business and Enterprise customers a feature that lets Windows and macOS users see all files in the Dropbox folder but only download specific files on demand 86 87 Similar to Dropbox Basic Dropbox Plus users can also earn extra space through referrals Plus users earn 1 gigabyte per referral up to 32 gigabytes 79 Dropbox Business is Dropbox s application for corporations adding more business centered functionality for teams including collaboration tools advanced security and control unlimited file recovery user management and granular permissions and options for unlimited storage 88 For large organizations Dropbox offers Dropbox Enterprise the highest tier of its product offerings adding domain management tools an assigned Dropbox customer support member and help from expert advisors on deployment and user training 89 In July 2016 Dropbox announced a new AdminX administrator dashboard for Business customers offering improved control of company files and users 90 91 In June 2017 the AdminX dashboard was given a redesign and additional administrator functions such as log in durations custom password strength parameters and setting specific subdomain verifications for individual teams 92 93 Company partnerships Edit In September 2012 Facebook and Dropbox integrated to allow users in Facebook Groups to share files using Dropbox 94 95 In 2013 Samsung pre loaded the Dropbox mobile application on its Android devices and Dropbox provided extra space for users owning Samsung s devices 96 In November 2014 Dropbox announced a partnership with Microsoft to integrate Dropbox and Microsoft Office applications on iOS Android and the applications on the web 97 98 On July 10 2018 Dropbox announced its partnership with Salesforce aiming to improve brand engagement and team productivity 99 Technology Edit Mobile The Dropbox software enables users to drop any file into a designated folder The file is then automatically uploaded to Dropbox s cloud based service and made available to any other of the user s computers and devices that also have the Dropbox software installed keeping the file up to date on all systems 100 When a file in a user s Dropbox folder is changed Dropbox only uploads the pieces of the file that have been changed whenever possible 101 When a file or folder is deleted users can recover it within 30 days For Dropbox Plus users this recovery time can be extended to one year by purchasing an Extended Version History add on 83 Dropbox accounts that are not accessed or emails not replied in a year are automatically deleted 102 Dropbox also offers a LAN sync feature where instead of receiving information and data from the Dropbox servers computers on the local network can exchange files directly between each other potentially significantly improving synchronization speeds 103 LAN Sync discovers other peers on the same network via UDP port 17500 using a proprietary discovery protocol 104 developed by early Dropbox engineer Paul Bohm in 2010 105 Originally the Dropbox servers and computer apps were written in Python 7 In July 2014 Dropbox began migrating its performance critical backend infrastructure to Go 8 In September 2012 Dropbox s website code base was rewritten from JavaScript to CoffeeScript 9 Dropbox originally used Amazon s S3 storage system to store user files but between 2014 and 2016 they gradually moved away from Amazon to use their own hardware referred to as Magic Pocket due to Dropbox s description as a place where you keep all your stuff it doesn t get lost and you can always access it 106 In June 2017 the company announced a major global network expansion aiming to increase synchronization speeds while cutting costs The expansion starting with 14 cities across 7 countries on 3 continents adds hundreds of gigabits of Internet connectivity with transit providers regional and global ISPs and hundreds of new peering partners where we exchange traffic directly rather than through an ISP 107 108 109 Dropbox uses SSL transfers for synchronization and stores the data via Advanced Encryption Standard AES 256 encryption 110 The functionality of Dropbox can be integrated into third party applications through an application programming interface API 111 Dropbox prevents sharing of copyrighted data by checking the hash of files shared in public folders or between users against a blacklist of copyrighted material This only applies to files or folders shared with other users or publicly and not to files kept in an individual s Dropbox folder that are not shared 112 Mailbox EditMain article Mailbox application In March 2013 Dropbox acquired Mailbox a popular email app with Mailbox CEO Gentry Underwood saying that Rather than grow Mailbox on our own we ve decided to join forces with Dropbox and build it out together 113 Under the deal the developers of Mailbox joined Dropbox but kept Mailbox running as a stand alone app The acquisition was reported to cost 100 million 114 115 In December 2015 Dropbox announced the shut down of Mailbox 116 117 118 Carousel EditMain article Dropbox Carousel In April 2014 Dropbox introduced Carousel a photo and video gallery that combines the photos in your Dropbox with the photos on your phone and automatically backs up new ones as you take them Carousel sorted photos by event and date 119 120 121 In December 2015 Dropbox announced the shut down of Carousel In a blog post Drew Houston and Arash Ferdowsi explained that We ll be taking key features from Carousel back to the place where your photos live in the Dropbox app 116 117 118 Dropbox Paper EditMain article Dropbox Paper In April 2015 Dropbox launched a Dropbox Notes collaborative note taking service in beta testing phase prompting speculation if Dropbox was planning to bring out a product to compete with Google Docs TechCrunch noted that Dropbox Notes appeared to be a new version of Project Composer a previous iteration of the service with roots from the acquisition of Hackpad in April 2014 122 123 124 In October 2015 Dropbox announced the upcoming launch of Dropbox Paper its collaborative document editor noted by the media as the result of its development of a Dropbox Notes service earlier in 2015 125 21 126 Dropbox Paper entered open beta in August 2016 allowing anyone to join and test the product Mobile apps for Android and iOS were also released 127 128 129 In January 2017 Dropbox Paper was officially launched Aimed for businesses Dropbox Paper was described as one part online document one part collaboration one part task management tool one part content hub by Rob Baesman Dropbox s head of product and allows for importing editing and collaboration on a number of other file types from Google Microsoft and others 130 131 132 User created projects EditUsers have devised a number of uses for and mashups of the technology that expand Dropbox s functionality These include sending files to a Dropbox via Gmail using Dropbox to sync instant messaging chat logs BitTorrent management password management remote application launching and system monitoring and as a free web hosting service 133 Reception EditDropbox has received several awards including the Crunchie Award in 2010 for Best Internet Application 134 and Macworld s 2009 Editor s Choice Award for Software 135 It was nominated for a 2010 Webby Award 136 and for the 2010 Mac Design Awards by Ars Technica 137 Dropbox s mobile iPhone app release in 2010 was among the top 10 best apps selected by Alex Ahlund former CEO of two websites focused on mobile apps 138 and the company s Android app was also selected as one of the top five best apps in a list compiled in 2010 by Jason Hiner for ZDNet 139 Founders Drew Houston and Arash Ferdowsi were named among the top 30 under 30 entrepreneurs by Inc in 2011 140 In 2011 Business Insider named Dropbox the world s sixth most valuable startup 141 and in 2017 the publication ranked Dropbox as the eighth most valuable US startup with a valuation of 10 billion 142 It has been described as one of Y Combinator s most successful investments to date 143 Apple launched its own cloud storage service later in 2011 iCloud but this didn t hold back Dropbox s growth 144 In January 2012 Dropbox was named startup of the year by TechCrunch 145 and in 2016 the company was ranked 2 on the Forbes Cloud 100 list 146 Privacy and security concerns Edit Main article Criticism of Dropbox Dropbox has been the subject of criticism and controversy related to multiple incidents including a June 2011 authentication problem that let accounts be accessed for several hours without passwords 147 a July 2011 Privacy Policy update with language suggesting Dropbox had ownership of users data 148 concerns about Dropbox employee access to users information 149 July 2012 email spam 150 with recurrence in February 2013 151 leaked government documents in June 2013 with information that Dropbox was being considered for inclusion in the National Security Agency s PRISM surveillance program 152 153 a July 2014 comment from NSA whistleblower Edward Snowden criticizing Dropbox s encryption keys being available to employees 154 the leak of 68 million account passwords on the Internet in August 2016 155 156 and a January 2017 accidental data restoration incident where years old supposedly deleted files reappeared in users accounts 157 158 While Dropbox uses SSL to encrypt data in transit between itself and customers it stores data in encrypted form and does not use end to end encryption in which the user controls the keys used to encrypt the stored data As a result Dropbox can decrypt customers data if it chooses to 159 Offices EditThe Dropbox headquarters located in San Francisco were originally on Market Street until its expansion to the China Basin Landing building in July 2011 allowing for a significant space increase 160 As the number of employees grew the company again needed expansion 161 and in February 2014 it signed a lease for two buildings in Brannan Street 162 Not needing the substantial amounts of space after all the company started shopping the remaining available space to other companies for sublease in November 2015 163 In December 2012 Dropbox set up an office in Dublin Ireland 164 its first office outside the United States 165 Dropbox expanded into its second U S office in Austin Texas in February 2014 The State of Texas and City of Austin provided a 1 7 million performance based incentives package to Dropbox in exchange for locating their office in Austin 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from the original on November 12 2020 Retrieved February 17 2017 Schwartz Mathew May 16 2011 Dropbox Accused Of Misleading Customers On Security InformationWeek UBM plc Archived from the original on October 20 2012 Retrieved February 17 2017 Brodkin Jon July 18 2012 Dropbox hires outside experts to investigate possible e mail breach Ars Technica Conde Nast Archived from the original on November 12 2020 Retrieved February 17 2017 Robertson Adi February 28 2013 Dropbox users claim email addresses leaked to spammers company blames 2012 security breach The Verge Vox Media Archived from the original on November 12 2020 Retrieved February 17 2017 Greenwald Glenn MacAskill Ewen June 7 2013 NSA Prism program taps in to user data of Apple Google and others The Guardian Archived from the original on August 18 2006 Retrieved February 17 2017 Gellman Barton Poitras Laura June 7 2013 U S British intelligence mining data from nine U S Internet companies in broad secret program The Washington Post Archived from the original on June 23 2013 Retrieved February 17 2013 Yadron Danny MacMillan Douglas July 17 2014 Snowden Says Drop Dropbox Use SpiderOak The Wall Street Journal Dow Jones amp Company Archived from the original on August 30 2020 Retrieved February 17 2017 subscription required Mendelsohn Tom August 31 2016 Dropbox hackers stole e mail addresses hashed passwords from 68M accounts Ars Technica Conde Nast Archived from the original on February 18 2017 Retrieved February 17 2017 Brandom Russell August 31 2016 Dropbox s 2012 breach was worse than the company first announced The Verge Vox Media Archived from the original on December 16 2020 Retrieved February 17 2017 Tung Liam January 25 2017 Dropbox bug kept users deleted files on its servers for six years ZDNet CBS Interactive Archived from the original on November 25 2020 Retrieved February 18 2017 Hackett Robert January 25 2017 Dropbox Didn t Actually Delete Your Deleted Files Fortune Time Inc Archived from the original on November 24 2020 Retrieved February 18 2017 Hoffman Chris Why Most Web Services Don t Use End to End Encryption How To Geek Archived from the original on November 20 2020 Retrieved July 18 2020 Kincaid Jason July 27 2011 Dropbox Leases Giant New SF Office Plans To Grow To 400 Employees TechCrunch AOL Archived from the original on August 14 2019 Retrieved July 24 2017 Constine Josh February 3 2014 Dropbox Is Spilling Over To A Humongous Second SF Office TechCrunch AOL Archived from the original on November 27 2020 Retrieved July 24 2017 Dineen J K February 7 2014 Dropbox bags second building for SoMa campus San Francisco Business Journal American City Business Journals Archived from the original on August 14 2019 Retrieved July 24 2017 Weinberg Cory November 11 2015 Exclusive Dropbox looks to shed China Basin HQ space San Francisco Business Journal American City Business Journals Archived from the original on September 22 2019 Retrieved July 24 2017 Dropbox sets up international headquarters in Dublin BBC News December 3 2012 Archived from the original on August 14 2019 Retrieved February 17 2017 Arthur Charles December 3 2012 Dropbox chooses Dublin for first office outside US The Guardian Archived from the original on November 12 2020 Retrieved February 17 2017 Grattan Robert February 20 2014 Austin City Council approves incentives for Dropbox Websense San Francisco Business Journal American City Business Journals Archived from the original on February 21 2019 Retrieved July 24 2017 Dropbox to open first office in Australia CRN Australia Archived from the original on September 22 2022 Retrieved September 22 2022 External links Edit Wikimedia Commons has media related to Dropbox Official website Business data for Dropbox Inc BloombergGoogleSEC filingsYahoo Retrieved from https en wikipedia org w index php title Dropbox amp oldid 1135744607, wikipedia, wiki, book, books, library,

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