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Expert network

April 15, 2024

Expert networks refer to a type of business that connects companies with expert resources or subject-matter experts, such as academics, C-levels, founders, and high-level officials to provide valuable information, data, or assistance.

Background edit

The phrase "expert network" was originally coined by Mark O'Connor of Yankee Group in presentations introducing his August 1997 Management Strategies report, "Knowledge Management: People and the Process".[1]

The first known published appearance of the phrase in this context is in the April 1999 Yankee Group white paper "A Knowledge Perspective: The Enterprise Knowledge Management Product and Service Domain."[2] In the December 1999 publication, "Knowledge Evolution: Tools of the Trade",[3] clients were advised to utilize Expert Networks to "Understand who the experts are throughout the organization (including the extended organization), and more appropriately employ that expertise within a broader range of business contexts for better decision making."

The first expert networks used internal databases and phone books, just like standard recruitment firms.[4] With the growth of LinkedIn and other online sources, expert networks have become increasingly reliant on custom-sourcing experts online.

Since the early 2000s, a rather large industry has sprung up facilitating "expert" connections, or providing connections to industry or subject matter experts with whom a single individual or organization has no pre-existing relationship with. GLG, one of the oldest and largest expert networks and was founded in 1998.[5]

Internal expert networks edit

Some consulting and investment companies have built up their own network of experts whom they can utilize on an as-needed basis.

Primary research platforms edit

Platforms that provide not only expert interactions but also surveys[6] which can be launched from a central interface. These SaaS platforms typically add additional features to the primary research such as messaging, transcription and other advanced AI.

Business models edit

There are three aspects of business models for expert networks: (1) revenue models, (2) sourcing models, and (3) operating models. Expert networks may apply two different revenue models: subscription-based and transaction-based.

Revenue models edit

Transaction-based edit

The most common revenue model is "pay-per-use" where an expert networks invoices the client per hour of expert consultation, times the "credit" price of the expert. The expert network then pays a part of this to the expert.

Subscription-based edit

The traditional revenue model was to offer subscriptions to clients. This model still represents a large share of the industry, notably for GLG and Maven Research. The client pays for a predefined number of "credits" at the start of the contract year, which are run down as expert consultations are made. The network keeps the difference between the subscription fees collected and the hourly rates paid out.[7]

Sourcing models edit

When sourcing experts to connect with clients, an expert network may use either an Internal database, or custom recruiting (or a combination). Whereas expert networks traditionally relied on internal databases of experts, business models have tilted towards 'custom recruiting' of new experts for each particular case. This was enabled by the rapid growth of LinkedIn in the years following the global financial crisis of 2008.[8]

Operating models edit

Expert networks structure internal operations differently, along models that transcend their revenue and sourcing models. These have been classified in five categories, each solving the task of supplying relevant experts to customers:

  • Standard expert networks
  • DIY marketplaces
  • Expert Q&A companies
  • Crowd-funded expert calls

Commercial expert networks edit

A primary example of expert networks are investor networks that are in the business of primary research. These firms connect buy side investors, consultants, and business decision-makers with industry experts. Consultations between expert network clients and experts may be in the form of "face-to-face meetings, phone calls, teleconferences, video conferences, [or] email exchanges."[9]

According to a 2009 report by Integrity Research, there are at least 38 investor expert network providers worldwide.[10][11] Although most expert networks operate across verticals and geographies, recent trends point towards specialized expert networks serving a particular geography or vertical.

In recent years, as sell-side research has become increasingly "scarce and less influential," institutional investors have turned to expert networks to gain "new insights and a competitive edge" within a compliant framework. According to a 2011 report published by TABB Group, 81% of investment professionals believe that "talking to experts" is a legitimate, value-adding part of the investment due diligence process.[12]

Investor expert networks became more widely used after the implementation of Regulation Fair Disclosure in 2000, which made it harder for institutional investors to get market moving information directly from publicly traded companies.[13] Hedge funds were early adopters, but the use of expert networks quickly spread to all types of institutional investors, including mutual funds, pension funds, banks, and private equity firms. The investment community continues to be the largest consumer of expert network services. In 2020, expert network companies generated an estimated $1.5 billion in revenues, according to a report by Integrity Research.[14]

Investor expert network legal compliance issues edit

One of the biggest challenges faced by expert network operators is legal compliance with regard to the information passed from information provider to researcher.[15] Several expert networks have made headlines in relation to improper information disclosure and insider trading allegations.[16][17][18][19] Networks have taken different approaches to the compliance puzzle. Some spend millions reaching out to publicly traded companies and others don't allow employees of publicly traded companies to consult at all.[citation needed]

Investor expert network controversy edit

The Fall 2009 indictment of individuals associated with hedge fund FrontPoint illustrated the compliance challenges of speaking with sources directly. The individuals had initiated access with a Dr. Yves Benhamou,[20] board member of an ongoing clinical trial. Though these began as formal engagements through Guidepoint (an Expert Network), their exchanges with Dr. Benhamou would become less formal[21] and more specific. They stopped going through the network, opting to contact one another directly, and they allegedly culminated in the portfolio managers coaxing inside information from Dr. Benhamou and Dr. Benhamou obliging. The circumstances illustrate one of the core challenges of primary research in general and a central plank of the expert network platform. The investigations resulted in allegations against Primary Global Research LLC.[22][23] While the United States expert networks were weathering the storm of the insider trading investigations, European expert networks have not been nearly as affected and have been seen as alternatives, experiencing growth and investment.[24][25][26]

See also edit

References edit

  1. ^ O'Connor, Mark (1997-08-01). "Knowledge Management: People and the Process" (PDF). Yankee Group.
  2. ^ O'Connor, Mark (1999-04-01). "A Knowledge Perspective: The Enterprise Knowledge Management Product and Service Domain" (PDF). Yankee Group. Retrieved 2013-11-27.
  3. ^ O'Connor, Mark (1999-12-01). "Knowledge Evolution: Tools of the Trade" (PDF). Yankee Group.
  4. ^ "From the Rolodex to LinkedIn: How Recruiting Has Changed Since WWII". LinkedIn Talent Blog. 2019-10-26.
  5. ^ "Expert Networks Aren't Just for Hedge Funds Anymore". Institutional Investor. 29 November 2021. Retrieved 2021-12-05.
  6. ^ "22% of fintech jobs at risk from coronavirus — but it could be much worse". Retrieved June 4, 2020.
  7. ^ Fioravante, Janice (2013-02-12). "M.B.A.s, doctors try freelance route | Crain's New York Business". Crainsnewyork.com. Retrieved 2013-11-27.
  8. ^ "Number of LinkedIn users". Statista.
  9. ^ Banzaca, Jennifer. "For Hedge Fund Managers, Expert Networks Offer Access to Corporate Insiders While Mitigating (Though Not Eliminating) the Likelihood of Insider Trading Violations". The Hedge Fund Law Report, Vol. 2, No. 48, December 9, 2009. Hflawreport.com. Retrieved 2013-11-27.
  10. ^ ""Integrity ResearchFocus: Expert Networks," Integrity Research, 2009". Integrity-research.com. Retrieved 2013-11-27.
  11. ^ "Integrity ResearchFocus®: Expert Networks". Integrity Research. Retrieved 2013-11-27.
  12. ^ ""Expert Networks: Industry Barometer", Adam Sussman and Cheyenne Morgan, TABB Group, January 2011". Scribd.com. Retrieved 2013-11-27.
  13. ^ Rusli, Evelyn M. (December 27, 2010). "Amid Inquiries, Experts Get a Cold Shoulder". DealBook.
  14. ^ "Study: Expert Network Industry Tops $1.5 Billion Despite Muted Growth During Pandemic • Integrity Research". 7 December 2020.
  15. ^ . businessweek.com. Archived from the original on July 24, 2005. Retrieved 2008-03-03.
  16. ^ "Expert Firm's 'Gated Network' May Have Included Insiders, Prosecutors Say". Bloomberg. November 24, 2010.
  17. ^ Anderson, Jenny (2007-01-17). "Wall Street 'Matchmakers' Under a New York Inquiry". The New York Times. Retrieved 2008-03-03.
  18. ^ Timmerman, Luke; Heath, David (2005-08-07). "Drug researchers leak secrets to Wall St". seattletimes.com. Retrieved 2008-03-03.
  19. ^ Burton, Katherine; Kishan, Saijel (May 11, 2011). "Little Guys Are Everywhere in Rajaratnam's Insider-Trading World". Bloomberg News. Retrieved 16 May 2011.
  20. ^ "Protests Resume After Memorial for George Floyd". The Wall Street Journal. Retrieved June 4, 2020.
  21. ^ "optino, is that Latin for options?". Stilltitled. 2010-11-03. Retrieved 2013-11-27.
  22. ^ . Articles.businessinsider.com. Archived from the original on 2012-04-25. Retrieved 2013-11-27.
  23. ^ "rethinking expert networks – compliance, systems and research". April 29, 2011.
  24. ^ "Blog Archive » US Expert Networks Weather Hurricane "Insider Trading Investigations" while Some European Peers Swim in the Peaceful Waters of Capital". Integrity Research. 2011-09-08. Retrieved 2013-11-27.
  25. ^ Riordan, Darragh (July 5, 2017). "IK Investment Partners buys Beringea's stake in Third Bridge".
  26. ^ "ATHENEUM RAISES €10 MILLION IN NEW FUNDING". 2018-09-25.

Further reading edit

  • "Linking expert mouths with eager ears", The Economist, June 16, 2011.
  • by David Bogoslaw, BusinessWeek, September 22, 2009
  • "Hedge Funds Look to Policy Experts to Decode Washington" New York Times DealBook, September 23, 2009
  • "Information Have and Have Nots" by L. Gordon Crovitz, The Wall Street Journal, September 22, 2008
  • "Network of 200,000 experts provides IP evaluations" by Steve Lewis, Intellectual Property Marketing Advisor, November 4, 2008
  • "Credit Suisse analysts gain access to expert network" by Anette Jonsson, Finance Asia, September 16, 2008
  • "Want Our Stock Researchers? Pay Up!" by Aaron Lucchetti, The Wall Street Journal, September 10, 2008
  • "Integrity Publishes Comprehensive Report on Expert Networks" Integrity Research Associates, March 2, 2008

April 15, 2024
expert, network, refer, type, business, that, connects, companies, with, expert, resources, subject, matter, experts, such, academics, levels, founders, high, level, officials, provide, valuable, information, data, assistance, contents, background, internal, e. Expert networks refer to a type of business that connects companies with expert resources or subject matter experts such as academics C levels founders and high level officials to provide valuable information data or assistance Contents 1 Background 1 1 Internal expert networks 1 2 Primary research platforms 2 Business models 2 1 Revenue models 2 1 1 Transaction based 2 1 2 Subscription based 2 2 Sourcing models 2 3 Operating models 3 Commercial expert networks 3 1 Investor expert network legal compliance issues 3 2 Investor expert network controversy 4 See also 5 References 6 Further readingBackground editThe phrase expert network was originally coined by Mark O Connor of Yankee Group in presentations introducing his August 1997 Management Strategies report Knowledge Management People and the Process 1 The first known published appearance of the phrase in this context is in the April 1999 Yankee Group white paper A Knowledge Perspective The Enterprise Knowledge Management Product and Service Domain 2 In the December 1999 publication Knowledge Evolution Tools of the Trade 3 clients were advised to utilize Expert Networks to Understand who the experts are throughout the organization including the extended organization and more appropriately employ that expertise within a broader range of business contexts for better decision making The first expert networks used internal databases and phone books just like standard recruitment firms 4 With the growth of LinkedIn and other online sources expert networks have become increasingly reliant on custom sourcing experts online Since the early 2000s a rather large industry has sprung up facilitating expert connections or providing connections to industry or subject matter experts with whom a single individual or organization has no pre existing relationship with GLG one of the oldest and largest expert networks and was founded in 1998 5 Internal expert networks edit Some consulting and investment companies have built up their own network of experts whom they can utilize on an as needed basis Primary research platforms edit Platforms that provide not only expert interactions but also surveys 6 which can be launched from a central interface These SaaS platforms typically add additional features to the primary research such as messaging transcription and other advanced AI Business models editThere are three aspects of business models for expert networks 1 revenue models 2 sourcing models and 3 operating models Expert networks may apply two different revenue models subscription based and transaction based Revenue models edit Transaction based edit The most common revenue model is pay per use where an expert networks invoices the client per hour of expert consultation times the credit price of the expert The expert network then pays a part of this to the expert Subscription based edit The traditional revenue model was to offer subscriptions to clients This model still represents a large share of the industry notably for GLG and Maven Research The client pays for a predefined number of credits at the start of the contract year which are run down as expert consultations are made The network keeps the difference between the subscription fees collected and the hourly rates paid out 7 Sourcing models edit When sourcing experts to connect with clients an expert network may use either an Internal database or custom recruiting or a combination Whereas expert networks traditionally relied on internal databases of experts business models have tilted towards custom recruiting of new experts for each particular case This was enabled by the rapid growth of LinkedIn in the years following the global financial crisis of 2008 8 Operating models edit Expert networks structure internal operations differently along models that transcend their revenue and sourcing models These have been classified in five categories each solving the task of supplying relevant experts to customers Standard expert networks DIY marketplaces Expert Q amp A companies Crowd funded expert callsCommercial expert networks editA primary example of expert networks are investor networks that are in the business of primary research These firms connect buy side investors consultants and business decision makers with industry experts Consultations between expert network clients and experts may be in the form of face to face meetings phone calls teleconferences video conferences or email exchanges 9 According to a 2009 report by Integrity Research there are at least 38 investor expert network providers worldwide 10 11 Although most expert networks operate across verticals and geographies recent trends point towards specialized expert networks serving a particular geography or vertical In recent years as sell side research has become increasingly scarce and less influential institutional investors have turned to expert networks to gain new insights and a competitive edge within a compliant framework According to a 2011 report published by TABB Group 81 of investment professionals believe that talking to experts is a legitimate value adding part of the investment due diligence process 12 Investor expert networks became more widely used after the implementation of Regulation Fair Disclosure in 2000 which made it harder for institutional investors to get market moving information directly from publicly traded companies 13 Hedge funds were early adopters but the use of expert networks quickly spread to all types of institutional investors including mutual funds pension funds banks and private equity firms The investment community continues to be the largest consumer of expert network services In 2020 expert network companies generated an estimated 1 5 billion in revenues according to a report by Integrity Research 14 Investor expert network legal compliance issues edit One of the biggest challenges faced by expert network operators is legal compliance with regard to the information passed from information provider to researcher 15 Several expert networks have made headlines in relation to improper information disclosure and insider trading allegations 16 17 18 19 Networks have taken different approaches to the compliance puzzle Some spend millions reaching out to publicly traded companies and others don t allow employees of publicly traded companies to consult at all citation needed Investor expert network controversy edit The Fall 2009 indictment of individuals associated with hedge fund FrontPoint illustrated the compliance challenges of speaking with sources directly The individuals had initiated access with a Dr Yves Benhamou 20 board member of an ongoing clinical trial Though these began as formal engagements through Guidepoint an Expert Network their exchanges with Dr Benhamou would become less formal 21 and more specific They stopped going through the network opting to contact one another directly and they allegedly culminated in the portfolio managers coaxing inside information from Dr Benhamou and Dr Benhamou obliging The circumstances illustrate one of the core challenges of primary research in general and a central plank of the expert network platform The investigations resulted in allegations against Primary Global Research LLC 22 23 While the United States expert networks were weathering the storm of the insider trading investigations European expert networks have not been nearly as affected and have been seen as alternatives experiencing growth and investment 24 25 26 See also editSharing economyReferences edit O Connor Mark 1997 08 01 Knowledge Management People and the Process PDF Yankee Group O Connor Mark 1999 04 01 A Knowledge Perspective The Enterprise Knowledge Management Product and Service Domain PDF Yankee Group Retrieved 2013 11 27 O Connor Mark 1999 12 01 Knowledge Evolution Tools of the Trade PDF Yankee Group From the Rolodex to LinkedIn How Recruiting Has Changed Since WWII LinkedIn Talent Blog 2019 10 26 Expert Networks Aren t Just for Hedge Funds Anymore Institutional Investor 29 November 2021 Retrieved 2021 12 05 22 of fintech jobs at risk from coronavirus but it could be much worse Retrieved June 4 2020 Fioravante Janice 2013 02 12 M B A s doctors try freelance route Crain s New York Business Crainsnewyork com Retrieved 2013 11 27 Number of LinkedIn users Statista Banzaca Jennifer For Hedge Fund Managers Expert Networks Offer Access to Corporate Insiders While Mitigating Though Not Eliminating the Likelihood of Insider Trading Violations The Hedge Fund Law Report Vol 2 No 48 December 9 2009 Hflawreport com Retrieved 2013 11 27 Integrity ResearchFocus Expert Networks Integrity Research 2009 Integrity research com Retrieved 2013 11 27 Integrity ResearchFocus Expert Networks Integrity Research Retrieved 2013 11 27 Expert Networks Industry Barometer Adam Sussman and Cheyenne Morgan TABB Group January 2011 Scribd com Retrieved 2013 11 27 Rusli Evelyn M December 27 2010 Amid Inquiries Experts Get a Cold Shoulder DealBook Study Expert Network Industry Tops 1 5 Billion Despite Muted Growth During Pandemic Integrity Research 7 December 2020 Business Week Have Experts Will Hire Out businessweek com Archived from the original on July 24 2005 Retrieved 2008 03 03 Expert Firm s Gated Network May Have Included Insiders Prosecutors Say Bloomberg November 24 2010 Anderson Jenny 2007 01 17 Wall Street Matchmakers Under a New York Inquiry The New York Times Retrieved 2008 03 03 Timmerman Luke Heath David 2005 08 07 Drug researchers leak secrets to Wall St seattletimes com Retrieved 2008 03 03 Burton Katherine Kishan Saijel May 11 2011 Little Guys Are Everywhere in Rajaratnam s Insider Trading World Bloomberg News Retrieved 16 May 2011 Protests Resume After Memorial for George Floyd The Wall Street Journal Retrieved June 4 2020 optino is that Latin for options Stilltitled 2010 11 03 Retrieved 2013 11 27 Business Insider Articles businessinsider com Archived from the original on 2012 04 25 Retrieved 2013 11 27 rethinking expert networks compliance systems and research April 29 2011 Blog Archive US Expert Networks Weather Hurricane Insider Trading Investigations while Some European Peers Swim in the Peaceful Waters of Capital Integrity Research 2011 09 08 Retrieved 2013 11 27 Riordan Darragh July 5 2017 IK Investment Partners buys Beringea s stake in Third Bridge ATHENEUM RAISES 10 MILLION IN NEW FUNDING 2018 09 25 Further reading edit Linking expert mouths with eager ears The Economist June 16 2011 Hedge Funds Keep Watch on Washington by David Bogoslaw BusinessWeek September 22 2009 Hedge Funds Look to Policy Experts to Decode Washington New York Times DealBook September 23 2009 Information Have and Have Nots by L Gordon Crovitz The Wall Street Journal September 22 2008 Network of 200 000 experts provides IP evaluations by Steve Lewis Intellectual Property Marketing Advisor November 4 2008 Credit Suisse analysts gain access to expert network by Anette Jonsson Finance Asia September 16 2008 Want Our Stock Researchers Pay Up by Aaron Lucchetti The Wall Street Journal September 10 2008 Integrity Publishes Comprehensive Report on Expert Networks Integrity Research Associates March 2 2008 Retrieved from https en wikipedia org w index php title Expert network amp oldid 1208899341, wikipedia, wiki, book, books, library,

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