Crutchfield Corporation is a North American retailer specializing in a wide range of electronics, including mobile audio and video equipment for the automobile, along with speakers, televisions, and other electronics for home or portable use, serving both the United States and Canada. It was created in 1974 by William G. " Bill" Crutchfield, Jr., founder and CEO. It is based in Charlottesville, Virginia.
Crutchfield reports on its website that it has over 500 employees. It is privately held by CEO Bill Crutchfield.[1] The Charlottesville facilities include a headquarters, a main distribution center, and a secondary distribution and processing center. In addition, Crutchfield has a satellite facility in Norton, Virginia.
Crutchfield has had a web presence since 1995. Their website's Outfit My Car tool makes use of in-house measurements of thousands of vehicles to verify fit for aftermarket speakers and car stereos.[3] The website also features articles, videos, and reviews.[4]
Business model
A key mission of the Crutchfield business early on was providing customers with information about audio gear and installation.[5]
As Crutchfield grew, it developed formal departments dedicated to Vehicle Research and Product Research. The company claims to have assembled the largest database of vehicle fit information.[6]
As of November 2017, they had vehicle fit information on over 25,000 vehicles.[7] This information drives internal resources to support sales and tech support, and is also the basis of the database powering the online Outfit My Car tool.
The Vehicle Research department also provides the information needed for Crutchfield to produce MasterSheets, which are instruction sheets for installing car stereo products in specific vehicles.[8]
The Product Research arm of Crutchfield verifies the data provided by manufacturers on each consumer electronics product, for car and for home or portable use, in addition to performing additional tests and measurements itself.
Awards and recognition
In 2007, Bill Crutchfield was inducted into the Consumer Electronics Association Hall of Fame alongside Paul Allen and Amar Bose.[9] The company's website, Crutchfield.com, was the first vendor-authorized audio/video retailer on the Internet.[10]
As of April 2018, Crutchfield was the only internet retailer to have won BizRate Insight's Platinum Circle of Excellence Award eighteen years in a row.[11]
Crutchfield's call center has been certified by J. D. Power and Associates' Call Center Certification Program for "meeting key expectations"[12] and "outstanding customer service experience."[13]
References
^. Crutchfield Corporation. Archived from the original on 2010-01-08. Retrieved 2010-03-31.
^"McAuliffe stumps with support of Crutchfield". Daily Progress. Retrieved 2013-10-03.
^ "Outfit My Car - Crutchfield". Crutchfield. from the original on 2013-10-05. Retrieved 2013-10-03.
^ "Crutchfield Learn". Crutchfield Corporation. from the original on 2017-11-29. Retrieved 2017-11-16.
^ "Crutchfield - Our Story - History". Crutchfield. from the original on 2013-10-05. Retrieved 2013-10-03.
^. Crutchfield. Archived from the original on 2013-10-04. Retrieved 2013-10-03.
^ "Outfit My Car - Crutchfield". Crutchfield. from the original on 2013-10-05. Retrieved 2013-10-03.
^ "Crutchfield - MasterSheets". Crutchfield. from the original on 2013-05-17. Retrieved 2013-10-03.
^. Consumer Electronics Association. Archived from the original on 2010-03-25. Retrieved 2010-03-31.
^ "Crutchfield Turns Up the Volume on Microsoft SharePoint and Exchange Data Management with CommVault Simpana". Business Wire. 29 November 2007. from the original on 7 August 2018. Retrieved 7 August 2018.
^ "Circle of Excellence Award Winners at BizRate". BizRate. from the original on 2019-01-23. Retrieved 2019-01-24.
^. J.D. Power and Associates. Archived from the original on 2008-04-30. Retrieved 2008-05-05.
^"Crutchfield Recognized for Providing an Outstanding Customer Service Experience (Press Release)". J.D. Power and Associates. Retrieved 2008-05-05.
August 27, 2023
crutchfield, corporation, crutchfield, redirects, here, other, uses, crutchfield, disambiguation, this, article, contains, content, that, written, like, advertisement, please, help, improve, removing, promotional, content, inappropriate, external, links, addin. Crutchfield redirects here For other uses see Crutchfield disambiguation This article contains content that is written like an advertisement Please help improve it by removing promotional content and inappropriate external links and by adding encyclopedic content written from a neutral point of view September 2018 Learn how and when to remove this template message This article needs additional citations for verification Please help improve this article by adding citations to reliable sources Unsourced material may be challenged and removed Find sources Crutchfield Corporation news newspapers books scholar JSTOR May 2023 Learn how and when to remove this template message Crutchfield Corporation is a North American retailer specializing in a wide range of electronics including mobile audio and video equipment for the automobile along with speakers televisions and other electronics for home or portable use serving both the United States and Canada It was created in 1974 by William G Bill Crutchfield Jr founder and CEO It is based in Charlottesville Virginia Crutchfield CorporationTypePrivateIndustryConsumer electronics retailFounded1974FounderWilliam G Crutchfield Jr HeadquartersCharlottesville VirginiaWebsitewww Crutchfield com Contents 1 Company 2 Business model 3 Awards and recognition 4 ReferencesCompany EditCrutchfield reports on its website that it has over 500 employees It is privately held by CEO Bill Crutchfield 1 The Charlottesville facilities include a headquarters a main distribution center and a secondary distribution and processing center In addition Crutchfield has a satellite facility in Norton Virginia Crutchfield has retail storefronts in Charlottesville and Harrisonburg Virginia 2 Crutchfield has had a web presence since 1995 Their website s Outfit My Car tool makes use of in house measurements of thousands of vehicles to verify fit for aftermarket speakers and car stereos 3 The website also features articles videos and reviews 4 Business model EditA key mission of the Crutchfield business early on was providing customers with information about audio gear and installation 5 As Crutchfield grew it developed formal departments dedicated to Vehicle Research and Product Research The company claims to have assembled the largest database of vehicle fit information 6 As of November 2017 they had vehicle fit information on over 25 000 vehicles 7 This information drives internal resources to support sales and tech support and is also the basis of the database powering the online Outfit My Car tool The Vehicle Research department also provides the information needed for Crutchfield to produce MasterSheets which are instruction sheets for installing car stereo products in specific vehicles 8 The Product Research arm of Crutchfield verifies the data provided by manufacturers on each consumer electronics product for car and for home or portable use in addition to performing additional tests and measurements itself Awards and recognition EditIn 2007 Bill Crutchfield was inducted into the Consumer Electronics Association Hall of Fame alongside Paul Allen and Amar Bose 9 The company s website Crutchfield com was the first vendor authorized audio video retailer on the Internet 10 As of April 2018 Crutchfield was the only internet retailer to have won BizRate Insight s Platinum Circle of Excellence Award eighteen years in a row 11 Crutchfield s call center has been certified by J D Power and Associates Call Center Certification Program for meeting key expectations 12 and outstanding customer service experience 13 References Edit Our Story History Crutchfield com Crutchfield Corporation Archived from the original on 2010 01 08 Retrieved 2010 03 31 McAuliffe stumps with support of Crutchfield Daily Progress Retrieved 2013 10 03 Outfit My Car Crutchfield Crutchfield Archived from the original on 2013 10 05 Retrieved 2013 10 03 Crutchfield Learn Crutchfield Corporation Archived from the original on 2017 11 29 Retrieved 2017 11 16 Crutchfield Our Story History Crutchfield Archived from the original on 2013 10 05 Retrieved 2013 10 03 Crutchfield Our Story Innovations Crutchfield Archived from the original on 2013 10 04 Retrieved 2013 10 03 Outfit My Car Crutchfield Crutchfield Archived from the original on 2013 10 05 Retrieved 2013 10 03 Crutchfield MasterSheets Crutchfield Archived from the original on 2013 05 17 Retrieved 2013 10 03 CE Hall of Fame Inductees Consumer Electronics Association Archived from the original on 2010 03 25 Retrieved 2010 03 31 Crutchfield Turns Up the Volume on Microsoft SharePoint and Exchange Data Management with CommVault Simpana Business Wire 29 November 2007 Archived from the original on 7 August 2018 Retrieved 7 August 2018 Circle of Excellence Award Winners at BizRate BizRate Archived from the original on 2019 01 23 Retrieved 2019 01 24 Call Center Certification Program J D Power and Associates Archived from the original on 2008 04 30 Retrieved 2008 05 05 Crutchfield Recognized for Providing an Outstanding Customer Service Experience Press Release J D Power and Associates Retrieved 2008 05 05 Retrieved from https en wikipedia org w index php title Crutchfield Corporation amp oldid 1153531877, wikipedia, wiki, book, books, library,
