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Brihanmumbai Electric Supply and Transport

January 01, 1970

The Brihanmumbai Electricity Supply and Transport Undertaking (BEST) is a civic transport and electricity provider public body based in Mumbai, Maharashtra, India. It was originally set up in 1873 as a tramway company called "Bombay Tramway Company Limited". The company set up a captive thermal power station at the Wadi bunder in November 1905 to generate electricity for its trams and positioned it to also supply electricity to the city and re-branded itself to "Bombay Electric Supply & Tramways (BEST)" Company. In 1926, BEST also became an operator of motor buses. In 1947, the BEST became an undertaking of the Municipal Corporation and rebranded itself to "Bombay Electric Supply & Transport (BEST)". In 1995 the organisation was renamed to "Brihanmumbai Electric Supply & Transport (BEST)" alongside Mumbai. It now operates as an autonomous body under the Municipal Corporation.

Brihanmumbai Electricity Supply and Transport Undertaking
Electric House, Colaba, headquarters of BEST.
Formerly1873 as Bombay Tramway Company Limited (Horsecar)
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1905 as Bombay Electric Supply & Tramways Company Limited (BEST) (Tramways and Electricity)
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1947 as Bombay Electric Supply and Transport (BEST) (Transport and Electricity)
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1995 as Brihanmumbai Electric Supply & Transport (BEST) (Transport and Electricity)
Company typeAutonomous State-owned enterprise
IndustryPublic transport -
Tram (1873–1964),
Trolleybus (1962-1971),
Bus (1926–present)
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Electricity (1905–present)
FoundedMumbai (1873)
HeadquartersElectric House, Colaba, Mumbai, Maharashtra, India
Key people
Anil Diggikar , GM; Chairman - Ashish Chemburkar
Revenue₹ 2,353.4 million ($538.7m USD) (2004)
₹620.4 million. ($14.2m USD) (2004)
Number of employees
44000 (2005)
ParentMunicipal Corporation of Greater Mumbai
Websitewww.bestundertaking.com

BEST operates one of India's largest fleets of buses. The bus transport service covers the entire city and also extends its operations outside city limits into neighbouring urban areas. In addition to buses, it also operates a ferry service in the northern reaches of the city. The electricity division of the organisation is also one of the few electricity departments in India to garner an annual gross profit.

History edit

1865–1873: Early proposals edit

The idea of a mass public transport system for Bombay was first put forward in 1865 by an American company, which applied for a licence to operate a horse-drawn tramway system. Although a licence was granted, the project was never realized due to the prevailing economic depression in the city due to the end of the American Civil War, during which Bombay had made vast strides in its economy by supplying cotton and textiles to the world market. On 27 November 1871, a notice in the Times of India newspaper found to be too expensive and the tender was promptly abandoned.

1873–1905: Bombay Tramway Company Limited, introduction of horse-drawn trams edit

The "Bombay Tramway Company Limited" was formally set up in 1873. After a contract was entered into between the Bombay Tramway Company, the municipality and Stearns and Kitteredge company, the Bombay Presidency enacted "The Bombay Tramways Act, 1874", under which the company was licensed to run a horsecar tramway service in the city.[1] On 9 May 1874, the first horse-drawn tram made its début in the city, plying on the Colaba–Pydhone via Crawford Market, and Bori Bunder to Pydhonie via Kalbadevi routes. The initial fare was three annas (15 paise) , and no tickets were issued. As the service became increasingly popular, the fare was reduced to two annas (10 paise). Later that year, tickets were issued for the first time to curb increasing ticketless travel.[2] Stearns and Kitteredge reportedly had a stable of 900 horses when tram service began.

In 1882 the municipality entered into an agreement with the Eastern Electric Light and Power Company to provide electric lighting in the Crawford Market and on some of the roads. But the company went into liquidation the following year and the market reverted to gas lighting. In 1899, Bombay Tramway Company applied to the municipality, for operation of electrically operated trams. Due to the high investment required, the company suggested that the Bombay Municipal Corporation (BMC) should waive its right to take over the tramways, which was to take place in 1901 according to the Bombay Tramways Act. Instead, the BMC decided to take over the company, but was met with several legal problems. In 1904 the British Electric Traction Company (England) applied for a license to supply electricity to the city. The "Brush Electrical Engineering Company" was its agent. It got "The Bombay Electric License" on 31 July 1905 signed by Bombay Tramways Company, the Bombay Municipality and its agent, the Brush Electrical Company.

1905–1947: Bombay Electric Supply & Tramway Company Limited, introduction of electric trams and buses edit

 
City's first electric tram in 1907
 
Gas lamps of the early 20th century

In 1905, "Bombay Electric Supply & Tramway Company Limited" (B.E.S.T.) was formed. The B.E.S.T. Company was granted the monopoly for electric supply and the running of an electric tram service in the city. It bought the assets of the Bombay Tramway Company for ₹9,850,000.[3] Two years later in 1907, the first electric tram debuted in the city. Later that year, a 4,300 kilowatts (5,800 hp) steam power generator was commissioned at Wari Bunder. In 1916, the Tata Power group began purchasing power and by 1925, all power generation was outsourced from Tata.[4] The passing years aggravated the problem of rush-hour traffic and to ease the situation, double-decker trams were introduced in September 1920.

 
B E S & T Co. Ltd. 1 Anna Token Booklet with advertisement of Bombay Mutual Life Insurance
 
The city's first bus in 1926.

Since 1913, the company had been pondering over starting a motorised bus service. The main factor against its introduction was the high accident rate for a similar service in London. After years of debate, the company came to a decision on 10 February 1926, to start a bus service later that year. Bombay saw its first bus run on 15 July 1926 between Afghan Church and Crawford Market. The people of Bombay received the bus with enthusiasm, but it took some time before this means of conveyance really established itself. Despite stiff opposition and protests by taxi drivers, the service ran without a hitch, transporting 600,000 passengers by the end of that year. The following year the number had increased to 3.8 million. For several years, it was looked upon as transport for the upper-middle class. Those were the days when the tram was the poor man's transport; it carried one all the way from the Sassoon Docks to Dadar. The bus fare for the same journey was 25 paise. In response to the pleas made by the Government and the Bombay Municipal Corporation, the company extended its services to the northern part of the city in 1934. The Indian independence movement's call for mass non-violent strikes and general civil disobedience led to regular service disruptions, leading to the company incurring huge losses in 1929. The next year was a particular bad year for the company in the wake of the Great Depression. To remain solvent, the company decided to introduce discounted fares for short routes, and increase its coverage to the northern portions of the city. In 1937, the introduction of double-decker buses proved to be extremely popular.

 
City's first double-decker tram in 1920

1947–1995: Bombay Electric Supply & Transport, further expansion edit

Pursuant to the option given to it under the deed of concession granted to the Bombay Electric Supply and Tramways Co. Ltd, the BMC acquired the assets of the combined undertaking, namely the operation of tramways and distribution of electricity in the city of Bombay as a going concern on 7 August 1947. By mutual agreement, the corporation also took over the operation of the bus services, which was run by the Bombay Electric Supply & Transport Company. Thus, "Bombay Electric Supply & Tramways Company" was renamed "Bombay Electric Supply & Transport".[5][6]

As the company grew, it increased its fleet from 242 to 582 buses over the next decade. In 1949, it took over the Bandra Bus Company, which used to ply buses in the suburbs.[7] In 1951, the electricity division switched over from direct current (DC) to the more efficient alternating current (AC). The company launched its services in the eastern suburbs in 1955. That year, the Undertaking and private operators went to court with BEST asking for a complete closure of the private companies. The case dragged on for four years before the Supreme Court of India granted the organisation a complete monopoly over bus services in the Greater Bombay area. In 1964, due to high operational costs and poor public support, its long-running tram services were terminated.[8] The company became the first company in the country to issue computerised billing in 1974. In 1994, the company introduced electronic meters in a move to replace the less accurate electric meters.

A notable Chairman of BEST during this 1970's period was Kisan Mehta, who was known for his social activism.[9]

1995–present: Brihanmumbai Electric Supply & Transport, recent developments edit

With the renaming of the city from Bombay to Mumbai in 1995, the organization was renamed to "Brihanmumbai Electric Supply & Transport (BEST)". Following a Supreme Court directive, the company gradually phased out old buses and introduced new buses which complied with the Euro III pollution control standards.[10] On 19 November 2004, route SPL-8 travelling from Churchgate to the World Trade Centre had started accepting cashless smart cards for automatic fare collection in BEST buses. BEST currently has over 3000 buses in its fleet and plans to increase the number of buses.

After the 9/11 bombings, BEST had installed an audio-visual surveillance system (CCTV) on each of its buses to monitor suspicious behavior on-board its vehicles but it is no longer done. Almost all buses had two LCD TVs per bus which showed BEST TV but it was discontinued. BEST had introduced A/C Cerita services on certain routes but due to high maintenance it got discontinued.

The A/C bus "AS-4" from Oshiwara Depot to Backbay Depot was the route with the highest revenue for BEST.

A new era for BEST began in 2019 when it revised its fare and increased bus fleet by inducting non-AC and AC buses on wet lease. Passenger numbers which were all-time low started to increase and in 2020 it achieved its passenger numbers which it had in 2012. Since 2019, BEST revenue has also improved, however it is still not in profit.

Organisational structure edit

 
Management structure of BEST

The company is headed by a general manager, currently Lokesh Chandra.

The transport department is overseen by a "Deputy General Manager (Traffic Operations)" who is assisted by the "Chief Manager (Traffic)." The 'Chief Manager (Traffic)' oversees the five BEST zones, each headed by a 'Dy. Chief Manager (traffic)'. Each zone consists of 7 to 8 depots, whose operations are overseen by an 'assistant general manager (Traffic Operation)'. A 'Depot Manager' or 'Dy. Depot Manager' heads each depot.[11]

The electricity department is headed by a "Deputy General Manager (Electric Supply)' (DGM (ES))," who is assisted by an "Assistant General Manager (Electric Supply)" (AGM (ES)), and is in charge of planning, new projects, construction, street lighting, computer applications and the generation cell. The "Chief Engineer – Electric Supply" (CEES) is in-charge of material testing and the Standards, Meters and Relays and the Review departments. Two "Chief Engineer – Distribution" (CED) officials manage the two administrative zones.[12]

BEST enjoys a high degree of autonomy under the BMC; the latter approves its yearly budget and permits increases in bus fares when required. A body of 17 municipal corporate officials from the ruling party in the BMC form the BEST committee. The committee, headed by a chairman, keeps a tab on the undertaking's daily operations.[13] The committee has a staggered two-year term.

Transport department edit

Rolling stock and depot edit

In 1936, the company owned 433 tram vehicles and 128 busses.[14]

As of May 2023, BEST has a fleet of 3,228 buses which includes BEST-owned buses and buses on wet lease. The fleet comprises 525 diesel single-decker buses, 2,250 CNG buses, 406 battery electric single-decker buses, 45 diesel double-decker buses and 2 battery electric double-decker buses.[15] The fleet numbers are dynamic due to the National Vehicle Scrappage Policy under which all State and Central government-owned vehicles older than 15 years (including buses owned by transport corporations) will be scrapped from 1 April 2023. These will be replaced by new vehicles running on alternative fuels.[16][17]

BEST placed a ₹3,675 crore (US$460 million) order with Olectra Greentech to supply and maintain 2,100 battery electric single-decker buses for a 12 year period in May 2022.[18] In February 2023, India's first battery electric double-decker AC bus was deployed by BEST on the A- 115 route.[19] 200 of these Switch EiV 22 double-decker buses have been ordered from Switch Mobility to replace the existing diesel double-decker fleet.[17][20] The target is to have a 100 percent electric fleet by 2027.[18]

BEST also have goods carrier buses, break-down vans, blue coloured sightseeing and party buses, tree cutting double decker buses and driving school buses which are used to train drivers. All buses are tagged with a route number and its corresponding destination. They are displayed in the front in Marathi and on the side in English. All buses have GPS devices installed which give real time information about arrival to management as well as passengers. Inside the bus there are LED indicators displaying route and destination as well as upcoming stop name in Marathi and English. The newer wet leased buses have cctv cameras installed but the older buses do not have cctv cameras.[21] All unit overhauling, repairing of body damages, tyre cut repairs, plant and equipment installation and repairs, and reclamation activities are carried out in the workshop. There are roughly 4,500 to 5,000 bus stops in Mumbai Metropolitan Region. Some of them are equipped with bus ETA system. The bus stops are of two types, shelter and pole. All bus stops have route numbers which stop and stop name in Marathi and English. They even have a unique code on all stops. Each bus has a unique number and depot code assigned to it. The depot codes are mentioned below.

Mostly all BEST buses are painted in standard original red colour with "BEST" logo in English and Marathi. There are different coloured stripes on these buses to indicated some features and type of fuel the bus uses. The following are the different stripes and its meaning :-

1. Yellow and Green strip- it indicates the bus is run on CNG.

2. Grey strip- it indicates the bus is run on Diesel. (These types are almost scrapped)

3. White strip- these are also run on diesel but are procured under MUTP-II and MUTP-III. (By 2023 these types will be scrapped)

4. Silver strip- it indicates the bus is electric powered.

5. Black, Yellow and Green strip- it indicates that a AC CNG bus is converted into non AC CNG bus. (They were earlier Purple coloured King Long AC buses)

Best has some special livery buses too with BEST logo on it.

1. Full grey coloured "Safety is our Motto" in red or white text livery.

2. Yellow and Black livery to indicate that the bus is hybrid and given by MMRDA.

3. Yellow and Pink livery to indicate ladies special 'Tejaswini' buses.

 
A BEST AC mini-bus

Until BEST was taken over by the municipality, only the Colaba depot was available for the maintenance of buses and minor repairs. As the fleet grew, more depots were needed. In 1961 the fleet comprised 1045 buses. Six new depots were constructed for their maintenance. The Wadala depot was equipped for the maintenance of 300 buses. At this time it was the largest depot in Asia. After this, the authorities decided that no depot should be called on to look after more than 125 to 150 buses after taking long maintenance times into account. Accordingly, small depots were built at convenient spots in the city and its suburbs. The most recent depot was Kalakilla and Malad. Each depot is a work center that provides bus services effectively every day, carries out preventive maintenance, as well as repairs on buses. Depots carry out maintenance practices such as preventive maintenance, unit replacement, RTO passing, body damage repairs of buses. BEST buses are operated out of the 27 bus depot located in four zones viz. City, Central, Western, and Eastern Suburban zones.[22][23]

In late 2019, BEST began operating air-conditioned mini-buses and midi-buses that were hired on a wet lease. BEST also plans to increase its fleet size to 6,00 buses by 2022.[24][25][26]

In April 2022, it came up with 100% digital buses with a ‘Tap in and Tap out’ ticketing system, making Mumbai the first city in India to get fully digital buses.[27][28]

BEST Bus Depot List and Routes operated from each depot
No Depot Name in English Depot Name in Marathi Depot Code Inauguration Address Bus Route No. Bus Stations Major Operations
City Zone
1 Colaba कुलाबा C Electric House, Colaba, Mumbai 1, 6L, 103, 108, A111, 113, A115, A138 and A116 (Double Decker), 139 Colaba Depot, Chht. Shivaji Terminus, Ballard Pier Colaba, Chht. Shivaji Maharaj Terminus, Fort, Churchgate, Malabar Hill, Nariman Point, Girgaon, Andheri (E), Bandra (W), Mahul
2 Backbay बॅकबे BB 1976 Cuffe Parade Road, Backbay, Mumbai 3, C-10 Exp, 25L, 100, 106, A3, A6, A25, A106, 112, A112, 115, A115, A116, A120, A121, 122, 134, A134, A136, A137, A138, 8SPL, 9SPL, HO-HO Service Backbay Depot, Navy Nagar, Colaba Bus Stn., Ahilyabai Holkar Chk. Backbay, Nariman Point, Churchgate, Byculla, Colaba, Antop Hill, Sion, Kurla, Mahul, Mantralaya, Malabar Hill, Nepean Sea Road, Chhatrapati Shivaji Maharaj Terminus, Gateway of India, Charni Road, Opera House (Girgaon), Tardeo, Sewree, Ballard Pier
3 Mumbai Central मुंबई सेंट्रल CN 1950 Morland Road, Byculla, Mumbai 42, A49, A63, A102, A104, A105, A123, A126, A132, A135, A154, A155, A351 Mumbai Central Depot, Ferry Wharf, Jijamata Udyan, Vasantrao Naik Chk., Byculla Stn. [W], Mumbai Central, Tardeo, Byculla, Mazgaon, Walkeshwar, Chembur, Vikhroli, Malabar Hill, Ferry Wharf, August Kranti Maidan, Mazgaon, Mahul, Chunabhatti, Mahalakshmi, Chhatrapati Shivaji Maharaj Terminus, Grant Road, Pydhonie, Navy Nagar, Mantralaya, Tardeo, Fort, Worli, Cumbala Hill, Antop Hill, Byculla (W), Nepean Sea Road
4 Worli वरळी WR 1961 Off A. B. Road, Worli, Mumbai 44, 50, 56, A82, A89, 110, A124, 125, A162, A167, A171, 354, C-54 Exp Worli Depot, Worli Village, Com. P. K. Kurne Chk. Worli, Dadar (W), Prabhadevi, Parel, Mulund (W), Fort, Ferry Wharf, Versova, Mantralaya, Wadala (E), Colaba, Navy Nagar, Sewree, Airoli, Prabhadevi Stn (W), Antop Hill, Santacruz (W), Backbay, Chunabhatti
5 Wadala वडाळा W 1961 Tilak Road, Opp. Dr. Babasaheb Ambedkar College, Wadala, Mumbai 14B, 25L, 40L, 57, 69, 77, 151, 165, 168, 174, 212, 217, 411, C-440 Exp, A440, C-521 Exp Wadala Depot, P. Thakre Udyan Wadala, Dadar (E), Sewree, Chandivali (Andheri (E)), Parel, Worli, Malabar Hill, Nepean Sea Road, Fort, Colaba, Reay Road, Antop Hill, Breach Candy, Byculla (W), Dadar (W), Bandra (W), Borivali (E), Chembur, Malad (W), Ghansoli
Central Suburb Zone
6 Marol मरोळ M 1968 Central Road, MIDC, Marol, Andheri (E), Mumbai 22L, 39, A186, 307, 333, 334, 335, 340, 435, 443, 522L, 706L, A337, A338, A340, A441, A442, A443, A434 Marol Depot, Agarkar Chowk, Marol Maroshi Bus Stn. Andheri (E), Marol, Chandivali, Sahar, Maroshi, MBP (Millenium Business Park) - Mahape, Airoli, Bhayandar Rly Station (E), Colaba Depot, Pydhonie, Worli, Powai, Mulund (W), Versova, Ghatkopar (W), Sahar, Thane (W), Vihar Lake
7 Dharavi धारावी DH 1980 Bandra-Sion Link Road, Dharavi, Mumbai 2L, 11L, 27, 87L, 164, 303, C-305 Exp, 310, 313, 311, 316, 317, BKC-1, BKC-3, BKC-21 (AC), BKC-22 (AC), BKC-23 (AC) Dharavi Depot, Bandra Rly Ter [E], Bandra Colony Bus Stn., Santacruz Rly Stn (E) Bandra (E), BKC, Sion, Dharavi, Navy Nagar, Mantralaya, Mazgaon, Bhuleshwar, Mulund (W), Kurla (W), Santacruz (E), Kalina, Borivali (E), Thane (Hiranandani Estate), Mulund (Maharana Pratap Chowk)
8 KalaKilla काळाकिल्ला KK 31.01.2016 Bandra-Sion Link Road, Dharavi, Mumbai 46, 52, 63, 66, 176, 352, 463, A-C42Exp, C-71Exp, C-72Exp, C-302 Exp KalaKilla Depot, Dharavi Depot, Bandra Rly Ter [E], Bandra Colony Bus Stn. Bandra (E), BKC, Sion, Cotton Green, Dharavi, Dadar (W), Ballard Pier, Mulund (W), Trombay, Mira Road Rly Stn (E), Bhayander Rly Station (E), Ferry Wharf, Matunga (W), Mahim (W)
9 Magathane मागाठणे MT 1992 Near Tata Steel, Western Express Highway, Borivali (E), Mumbai-400066. 209, 297, A298, A301, A477, 498L, 524L, A698, C-700, 702L, 709L, 710L Magathane Depot, Borivali Stn. [E], Samata Nagar Chandivali (Andheri (E)), Borivali (E), Dahisar (E), Ghatkopar (E), Kandivali (E), Thane, Mira Road Rly Station (E), Bhayandar Rly Station (E)
10 Dindoshi दिंडोशी DIN 1985 Film City Road, Dindoshi, Mumbai 282, A287, A288, 289, A300, 326, 327, 342, 343, 344, 346, 347, 349, 398L, 447, 451, 452, 523L, 601, 624, 646, 701L, 705L, 718L, A624 Dindoshi Depot, Goregaon Stn [E], Kandivali Bus Stn., Shivshahi Prakalp, N.N.P, Gokuldham Kandivali (E), Malad (E), Kurla (W), Mulund (W), Goregaon (E), Airoli, Mira Road Rly Stn (E), Mira Road (E), Bhayandar Rly Station (E)
11 Majas मजास MJ 15.08.1995 J.V.L.R, Jogeshwari (E), Mumbai 35, 308, 319, 332, 333, 392, 410, 415, 428, 492L, 496L, 525L, 545L Majas Depot, Seepz Bus Stn., Satbhakti Mandir Jogeshwari (E), Andheri (E), Seepz, Worli, Dadar (W), Vidya Vihar (W), Vashi, Kurla (W), Sahar Airport, Vikhroli (W), Bhandup (W), Thane (W)
12 Kurla कुर्ला K 1955 L.B.S. Road, Kurla (W), Mumbai 37, 62, 311, 313, 318, 320, 322, 323, 330L, 332, 365, 413, 426, 446, 507L, 517L, 613, 618, BKC-2 Kurla Stn. [W], Santacruz Stn. [E], Vidyavihar Bus Stn. Santacruz (E), Kurla (W), BKC, Vidyavihar (W), Malabar Hill, Nepean Sea Road, Dadar (W), Santacruz (E), Bandra (E), Vihar Lake, Vile Parle (E), Andheri (E), Andheri (W), Sahar Cargo Complex, Vashi (APMC Market)
Western Suburb Zone
13 Bandra वांद्रे BN 1980 Bandra Rly Stn (W), Mumbai 80L, 211, 214, 215, 219, 220, 222, 225, 321L, 422, 473, C-55 Exp, C-86 Exp, C-505 Exp Bandra Bus Stn. [W], Mahim Bus Stn., Bandra Reclamation Bus Stn. Bandra (W), Bandra (E), Khar (W), Mahim (W), CBD Belapur Bus Stn, Malabar Hill, Colaba, Backbay, Dahisar (E), Malad (E), Ghatkopar (W), Vikhroli (W), Mulund (W), Mahul Village
14 Santacruz सांताक्रूझ S 1950 Swami Vivekanand Road, Santacruz (W), Mumbai 28, 51, 79, 83, 201, 224, 231, 339, 355L, 356L, C-1 Exp, C-12 Exp Santacruz Depot, Juhu Vile Parle Bus Stn., Santacruz Stn. [W] Santacruz (W), Khar (W), JVPD, Juhu, Dahisar (E), Dahisar (W), Worli, Colaba, Fort, Malabar Hill, Churchgate, Vile Parle (W), Andheri (W), Borivali (W), Jogeshwari (E), Chembur (E), Trombay, Juhu
15 Goregaon गोरेगांव GG 1978 Near Motilal Nagar, Goregaon (W), Mumbai 203, A203, 204, 205, 424, 425, 454, 464L, 469L, 707L, C-33 Exp Goregaon Depot, Goregaon Bus Stn., Jogeshwari Bus Stn. Goregaon (W), Jogeshwari (W), Sewri, Worli, Dahisar (W), Juhu, Andheri (W), Mulund (W), Bhandup (W), Ghatkopar (E), Goregaon (E), Bhayandar Rly Stn (E)
16 Oshiwara ओशिवरा OSH 1990 Oshiwara Village, Goregaon (W), Mumbai 4L, A32, 84L, 200, 221, A203, A221, 223L, A235, 242, A248, 251, A252, 254, A257, 266, A251, A254, A266, A626, A627 Oshiwara Depot, Andheri Stn. [W], Yari Road Bus Stn. Jogeshwari (W), Andheri (W), Versova, Mazgaon, Mahim, Worli, Wadala, Kandivali (E), JVPD
17 Poisar पोयसर P 1966 Swami Vivekanand Road, Kandivali (W), Mumbai 203, 210L, 239, 244, 246, 276, 277, 280, 281, 284, 286, 290L Poisar Depot, Kandivali Stn. [W] Kandivali (W), Borivali (W), Dahisar (W), Juhu, Andheri (W), Malwani, Malad (E), Andheri (E)
18 Gorai गोराई GR 29.01.1996 Lokmanya Tilak Road, Gorai, Mumbai A/202L, 206, A208, 226L, A240, A245, A247, 259, A269, A294, A345, 460L, 461L Gorai Depot, Borivali Stn. [W], P. Thakre Nagar Bus Stn., Kandharpada Bus Stn. Gorai, Borivali (W), Andheri (W), Dahisar (W), Dahisar (E), Goregaon (E), Andheri (E), Mulund (W), Mahim (W), Santacruz (W), Ghatkopar (W), Madh
19 Malvani मालवणी MLV 26.01.1991 Malvani, Malad (W), Mumbai A180, 207, 241, A256, A273, A359, A456, 459L, A620, A621, A622 Malvani Depot, Madh Jetty, Marve Malad (W), Malvani, Madh, Mulund (W), Sahar, Andheri (W), Dahisar (E), Mahim (W), Juhu, Powai, Goregaon (E), Bhayander (E)
20 Malad मालाड MLD 01.04.2014 Chincholi Bunder, Malad (W), Mumbai 243, 262, 270, 271, 272 Malad Depot, Malad Stn. (W), Malad Stn. [E] Malad (W), Sainath Marg, Anand Marg, Marve Beach, Madh Island, Chunabhatti, Sion, Goregaon (W),
Eastern Suburb Zone
21 Anik आणिक A 1988 Salt-pan Road, Wadala, Mumbai. A5, 58, A59, 75, 85, 181, A341, A360, A361, A362, 363, A367, A369, A377, A431, A432 Anik Depot, Kurla Bus Stn. East, Chunabhatti Bus Terminus Kurla (E), Sion, Anik, Chunabhatti, Mahul Village, Dahisar (E), Trombay, Airoli, Churchgate, Wadala (E), Dadar, Mazgaon, Sion, Cuffe Parade, Girgaon
22 Prateeksha Nagar प्रतीक्षानगर PN 1996 Salt-pan Road, Wadala, Mumbai 9, 14, 15, 43, 60, 67, 88, 169, 172, 255L, 312, 348L, 501L Prateeksha Nagar Depot, Antop Hill, Antop Hill Extn. Antop Hill, Wadala (E), Matunga (E), Borivali (E), Colaba, Churchgate, Mazgaon, Malabar Hill
23 Deonar देवनार D 1969 Sion–Trombay Road, Deonar, Mumbai A21, A26 Exp, A92, A364, A380, A382, 399L, 502L, 504L, A663, C-21 Exp, A-60 Exp Deonar Depot, Trombay, Anushakti Nagar Chembur (E), Trombay, Mankhurd, Anushakti Nagar, Borivali (E), Govandi (E), Nerul, Vashi Bus Stn, Kharghar, Fort, Mahul Village, Sahar
24 Shivaji Nagar शिवाजीनगर SN 1998 Govandi, Shivaji Nagar, Mumbai 8L, A19, A350, A357, 372, A375, A376, A379, A383, A404, A488, 489L Shivaji Nagar Depot, Shivaji Nagar Terminus, Dr. Ambedkar Udyan (Chembur) Shivaji Nagar, Govandi (W), Chembur (W), Goregaon (E), Mumbai Central, Churchgate, Fort, Bandra (W), Mahim, Chembur Colony, Kurla (E), Chembur (E)
25 Ghatkopar घाटकोपर G 1974 Ghatkopar (E), Mumbai A185, A325, A381, A385, A394, A397, A419, A421, A427, A430, A453, A470L, A481, A494, A499, 511L, 533L, C-53 Exp Ghatkopar Depot, Ghatkopar Bus Stn., Ghatkopar Stn (E), Ghatkopar Stn (W), Kannamwar Nagar 2 Ghatkopar (W), Ghatkopar (E), Vihar Lake, Chandivali, Kannamwar Nagar, Vashi (APMC Market), Nerul, Kalamboli, Borivali (E), Andheri (E), Thane
26 Vikhroli विक्रोळी V 1972 L.B.S Road, Vikroli (W), Mumbai 7L, 331, 386, 387, 416, 418, 478L, 602, 603, 604, 605, 606, 607, 608, 612 Vikhroli Depot, Bhandup Stn. (W), Kanjurmarg Stn. (W) Vikhroli (W), Ghatkopar (W), Bhandup (W), Kanjurmarg (W), Hiranandani Bus Depot, Borivali (E), Pydhonie,
27 Mulund मुलुंड MU 1999 Devidayal Road, Mulund (W), Mumbai A391, A396L, A402, A403, A409L, A412, A414, A423, A493, A484, 512L, C-61 Exp, C-513 Exp Mulund Depot, Mulund Stn. (W), Mulund Bus Stn. [W], Mhada Bus Stn. [E] Mulund (W), Thane, Mulund (E), Bandra (W), Sewree, Nahur, Vashi Rly Stn, Nerul Bus Stn, Mira Road Rly Stn (E), Andheri (E), Sahar

Bus routes edit

BEST bus routes are spread citywide and to neighboring cities. BEST operates inter-city services to three areas beyond the municipal limits of Mumbai City; i.e., into the limits of the bordering corporations of Navi Mumbai, Thane, and Mira-Bhayandar. BEST supplements suburban rails, metro rail and monorail in the Mumbai region. It is for this reason that BEST always gives priority for feeder routes over other routes. BEST uses CNG, electric and diesel-powered buses for its operation. BEST introduced Air-conditioned buses in 1998.[29]

The majority of BEST buses consist of ordinary routes. Limited bus services that skip minor stops are used on long routes, high-capacity routes, and routes that provide connectivity beyond Mumbai city. The buses have "LTD" appended to the route number. "C" routes are ultra long routes. 5xx LTD numbered buses connect Navi Mumbai with Mumbai. Some buses like A-504, 504 LTD, and C 53 Exp plies till Navi Mumbai's Raigad district, thereby connecting the nodes of Kharghar and Kalamboli with Mumbai. Buses numbered 4xx mostly like 496 LTD and 497 LTD serve Mulund and Thane and provide the connection to greater Mumbai and buses numbered 6xx LTD and 7xx LTD serves Mira-Bhayander region like 706 LTD and 720 LTD. Buses number 3xx most likely cater to eastern suburbs. Buses numbered 2xx mostly serve western suburbs. Buses numbered 1xx mostly serve central suburbs. Buses numbered from 1 to 99 mostly serve South Mumbai (SoBo).

As of 2021, the BEST runs approximately 3,800 buses,[30][31] ferrying 5 million passengers[32] over 443 routes, and has a workforce strength of 38,000, which includes 22,000 bus drivers and conductors. BEST plans to induct more AC & Non AC buses on wet lease and increase total fleet to 6,000 buses by 2021.

Besides buses, BEST operates a ferry service since 1981 in northern Mumbai, across the Manori Creek. The barges operate at regular intervals across the shallow creek linking Manori to Marve.[33]

The BEST bus service suffered two bombings on 6 December 2002 and 28 July 2003 killing six people. In August 2006, BEST introduced payphone system and CCTVs on its buses as a response to terror attacks on the city's buses and trains.[34]

Bus routes are updated till 20th January 2023.

Mumbai Ordinary Bus Routes edit

The following is a list of the bus routes operated by BEST in Mumbai.[35]

Route

number

Origin Destination Notes
1 Electric House/Colaba Depot Bandra Reclamation Bus Stn
3 Navy Nagar Jijamata Udyan Also in AC Service
9 Colaba Bus Station Antop Hill
14 Dr. Shyama Prasad Mukherjee Chowk Pratiksha Nagar Depot
15 Mantralaya
27 Rani Laxmibai Chowk (Sion) Vaishali Nagar, Mulund (W)
28 Pt. Paluskar Chowk J.V.P.D. Bus Station
35 Comrade P.K. Kurne Chowk (Worli) Marol Maroshi Bus Station
37 J. Mehta Marg Kurla Bus Station (W)
39 Comrade P.K. Kurne Chowk Marol Bus Depot
44 Kala Chowky Worli Bus Depot
45 Backbay Bus Depot M.M.R.D.A Colony (Extension) Mahul Also in AC
46 Ferry Wharf Dharavi Depot
49 Maharana Pratap Chowk M.M.R.D.A Colony (Extension) Mahul
50 Ferry Wharf Worli Depot
51 Colaba Bus Station Santacruz Depot Via Carter Road
52 Sharawan Yeshwante Chowk (Kala Chowky) Dharavi Depot
56 Worli Bus Depot Vesave Yari Road Bus Station
57 Kamala Nehru Park Prabodhankar Thackray Udyan (Sewree)
58 Wadala Truck Terminal Kurla Bus Station (East)
61 Swami Dayanand Sarswati Chowk Machhimar Nagar Mahim
62 Pandit Paluskar Chowk; Opera House Vidyavihar Bus Station
66 Ballard Pier Rani Lakshmi Chowk Bus Station Also in AC
67 Kamala Nerhu Park Antop Hill
68 Chhatrapati Shivaji Maharaj Terminus Sant Gadge Maharaj Chowk
69 Dr. Shyama Prasad Mukherjee Chowk - Museum Prabodhankar Thackray Udyan (Sewree)
75 Bhakti Park Complex (Anik) Rani Lakshmi Chowk - Sion
76 Mantralaya Pratiksha Nagar Depot
79 Santacruz Bus Depot Gorai Depot
83 Colaba Bus Station Santacruz Depot
85 Pt. Paluskar Chowk Kurla Bus Station (E)
88 Mantralaya Pratiksha Nagar Depot
89 Worli Depot
110 Sangam Nagar (Wadala East) Comrade P.K. Kurne Chowk (Worli)
120 Marine Lines Railway Station Dawa Bazar
123 R.C. Church Vasantrao Naik Chowk
125 Colaba Bus Station Worli Village
126 Chhatrapati Shivaji Maharaj Terminus Jijamata Udyan
Mantralaya
135 J. Mehta Marg Ferry Wharf
151 Wadala Bus Depot
154 Byculla Railway Station (West) Nehru Planetarium
164 Maharana Pratap Chowk (Mazgaon) Dharavi Bus Depot
165 Kasturbha Gandhi Chowk Maheshwari Udyan
166 Vasantrao Naik Chowk Bharani Naka (Antop Hill)
168 Lal Bahadur Shastri College Wadala Bus Depot
169 Worli Village Pratiksha Nagar Bus Depot
171 Worli Bus Depot Chunabhatti Bus Terminus
172 Prateeksha Nagar Bus Depot Comrade P.Kurne Chowk (Worli)
176 Rani Laxmibai Chowk (Sion) Hinduja Hospital
181 SEEPZ Village Antop Hill Extension
200 Versova-Yari Road Bus Station Wadala Bus Depot Sometimes only till Mahim Bus Station
201 Santacruz Bus Depot Sewree Bus Station
203 Juhu Beach Dahisar Bridge Sometimes only till Poisar Depot
204 Goregaon (West) Bus Station Dahisar Bridge
205 Jogeshwari (West) Bus Station Gomant Nagar (Dahisar West)
207 Malvani Bus Depot Dahisar Bus Station
209 Ashish Complex (Dahisar West) Samata Nagar Bus Station (Kandivali West)
211 Bandra Railway Station (West) Fr. Agnel Ashram (Bandra West)
212 Sewree Bus Station Bandra Reclamation
213 Santacruz Railway Station (East)
212 TATA Colony (Bandra East) Bandra Reclamation
214 Bandra Railway Station (West) Mount Mary Steps (Bandra West)
220 Khar Railway Station (West) Bandra Bus Station (West)
221 Andheri Railway Station (West) Versova-Yari Road Bus Station
222 Chuim Village Bandra (West) Bandra Bus Station (West)
224 Borivali Railway Station (West) Santacruz Depot
225 Dindoshi Bus Depot Bandra Bus Station (West)
231 Juhu Bus Depot Santacruz Railway Station (West)
239 Charkop Sector 9 Kandivali Railway Station (West)
241 Malvani Bus Depot Mahim Bus Station Sometimes till Wadala Bus Depot
242 Andheri Railway Station (West) Millat Nagar
243 Jankalyan Nagar Malad Railway Station (West)
244 Borivali Railway Station (West) Kandivali Railway Station (West)
246
247 Bunder Pakhadi Village
259 Gorai Bus Depot Andheri Railway Station (West) Also in AC
262 Goregaon Bus Station West Malad Mindspace
266 Shree Swami Samarth Nagar (Extension) Andheri Railway Station (West)
270 Pumping Center Malvani Malad Railway Station (West)
271 Madh Jetty
272 Marve Beach - Essel World
276 Charkop Sector 6 Kandivali Railway Station (West)
277 Borivali Railway Station (West) Via Poisar
281 Pushpa Park (Malad East)
281 Damu Nagar (Extension) Kandivali Bus Station (East)
281 S.K Resort Borivali West Kandivali Railway Station (West)
286 Charkop Village
281 Anita Nagar (Extension) Kandivali Railway/Bus Station (East)
298 Rawalpada (Ashok Van) Borivali Railway Station (East)
303 Bandra Bus Station (East) Mulund Railway Station (West)
307 Marol Bus Depot Vaishali Nagar (Mulund West)
308 Majas Bus Depot Vidyavihar Bus Station West
310 Bandra Bus Station (East) Kurla Railway Station (West)
312 Pratiksha Nagar Bus Depot SEEPZ Bus Station
313 Santacruz Railway Station (East) Kurla Railway Station (West) Via Kapadia Nagar
316 Bandra Bus Station (East) Bandra Colony Bus Station
317 TATA Colony Bandra East
319 Majas Bus Depot Kurla Railway Station (West)
320 Filter Pada
320 Santacruz Railway Station (East) Vidyavihar Bus/Railway Station (West)
323 Chandivali
326 Shivshahi Prakalp; Mantri Park Kurla Railway Station (West)
327 Goregaon Railway Station (East)
328 Bamandaya Pada Versova - Yari Road Bus Station Temporarily Suspended due to Gokhale Bridge Closure
331 Ghatkopar Railway Station (West) Sahar Cargo Complex
333 Maharishi Valmiki Chowk - Andheri East Mahakali Caves
335 Andheri Railway Station (East) Chandivali
336 JVPD Bus Depot Vidyavihar Bus Station (West) Temporarily Suspended due to Gokhale Bridge Closure
339 Majas Bus Depot Juhu Bus Station
341 Goregaon Railway Station (East) Antop Hill
342 Kokan Vikas; Aarey Colony
343 Dadasaheb Phalke Chitranagri; Filmcity
344 Sankalp Society
346 Shivshahi Prakalp; Mantri Park
349 Marol Bus Depot Santosh Nagar (Extension)
351 Mumbai Central Bus Depot TATA Power Center Mahul
352 Rani Laxmibai Chowk (Sion) Trombay
354 Worli Bus Depot Kannamwar Nagar No.2
360 Kurla Bus Station (East) Trombay
361 Mahul Village
363 Via RCF Colony
365 Kurla Railway Station (West) Sahar Cargo Complex
384 Ghatkopar Bus Station Hiranandani; Powai Bus Station
386 Nagbaba Mandir, Powai
392 Majas Bus Depot Vikhroli Bus Depot
410 Mahakali Caves
411 Sangharsh Nagar (Chandivali) Wadala Bus Depot
415 Majas Bus Depot Andheri Railway Station (East)/ Agarkar Chowk
418 Hiranandani; Powai Bus Station Vikhroli Railway Station (West)
422 Bandra Bus Station (West) Vikhroli Bus Depot
423 Maharana Pratap Chowk/ Mulund Check Naka MHADA Colony (Chandivali)
424 Mulund Railway Station (West) Goregaon & Oshiwara Bus Depot Diverted Via Jogeshwari due to Gokhale Bridge Closure
425 Shivaji Talao (Bhandup West) Versova - Yari Road Bus Station
426 Filterpada Vidyavihar Railway Station (West)
428 Shivaji Talao (Bhandup West) Sadbhakti Mandir (Jogeshwari East)
429 Milind Nagar (Asalfha) Ghatkopar Railway Station (West)
432 Kurla Railway/Bus Station (East) Vivekananda School (Chembur)
446 Kurla Railway Station (West) Bamandaya Pada
452 Goregaon Railway/Bus Station (East) Mayur Nagar (Aarey Colony)
454 Shivshahi Prakalp; Mantri Park Seven Bungalows Bus Station
463 Rani Laxmibai Chowk (Sion) Veer Hutatma Bhai Kotwal Udyan (Plaza)
473 Mahul Village Bandra Bus Station (West)
601 Anand Nagar (Malad East) Malad Railway Station (East)
602 Hiranandani; Powai Bus Station Kanjurmarg Railway Station (West)
603 RCF Colony (Bhandup Village) Amrut Nagar (Vikhroli West)
663 Mahul Village Trombay
701 Samata Nagar Bus Station (Kandivali East) Mira Road Railway Station (East) Via Srushti Complex - Jain Mandir - Shanti Nagar
703 Via Kashimira - Jangid Circle

Mumbai Air Condition bus routes edit

The following is a list of the air conditioned bus routes operated by BEST in Mumbai.[35]

Route

number

Origin Destination Notes
AS-1 Bandra Reclamation Bus Station Electric House/Colaba Depot
AS-5 Kurla Bus Station (East) Mantralaya
AS-14 M.G Hospital Parel R.C Church Colaba
AS-19 Mantralaya Shivaji Nagar Bus Station (West)
AS-21 Trombay Dr. Shyama Prasad Mukherjee Chowk (Museum)
AS-22 Bandra Bus Station (East) Kurla Railway Station (West)
AS-23 C.A Institute (B.K.C)
AS-25 Backbay Bus Depot Kurla Bus Depot
AS-26 Anushakti Nagar Bus Station Electric House, Colaba Bus Depot
AS-30 Electric House, Colaba Bus Depot Chunabhatti Bus Terminus
AS-32 Goregaon Bus Station (West) Versova-Yari Road Bus Station
AS-41 Ferry Warf Colaba Bus Station
AS-59 Veer Hutatma Bhai Kotwal Udyan (Dadar) Kurla Bus Station (East)
AS-60 Maharana Pratap Chowk
AS-63 J. Mehta Marg - Napean Sea Road Byculla Station (W)
AS-64 Kala Chowky Dadar Railway Station (East)
AS-77 Breach Candy Hospital Byculla Station (W)
AS-82 Mantralaya Worli Bus Depot
AS-85 Kurla Bus Station (East) Opera House (Pt. Paluskar Chowk)
AS-86 Comrade P.K Kurne Chowk (Doordarshan) Backbay Bus Depot
AS-92 Vasant Rao Naik Chowk Anushakti Nagar Bus Station
AS-100 Chhatrapati Shivaji Maharaj Terminus Free Press Journal Road
AS-101 Dr. Shyama Prasad Mukherjee Chowk (Museum) Mahatma Phule Market (Crawford Market)
AS-102 Vijay Vallabh Chowk (Pydhonie) Grant Road Railway Station (E)
AS-103 R.C. Church Kamala Nehru Park
AS-104 Nana Chowk J. Mehta Marg
AS-105 Kamala Nehru Park Novelty Cinema
AS-106 R.C. Church Kamala Nehru Park (Malabar Hill)
AS-107 Navy Nagar Colaba Mahatma Phule Market (Crawford Market)
AS-108 Chhatrapati Shivaji Maharaj Terminus Kamala Nehru Park (Malabar Hill)
AS-109 Mahatma Phule Market (Crawford Market) R.C. Church
AS-111 Chhatrapati Shivaji Maharaj Terminus Gateway of India
AS-112 Ahilyabai Holkar Chowk (Churchgate)
AS-113 Khadi Bhandar Mahatma Phule Market (Crawford Market)
AS-115 Chhatrapati Shivaji Maharaj Terminus N.C.P.A
AS-116 Gateway of India
AS-117 Sangam Nagar (Wadala East) Wadala Railway Station (West)
AS-118 Dadar Railway Station (West) Worli Village
AS-119 Kasturba Gandhi Chowk (C.P Tank) Opera House (Pt. Paluskar Chowk)
AS-120 Mangaldas Market
AS-121 Backbay Bus Depot J. Mehta Marg (Napean Sea Road)
AS-122 Ballard Pier Ahilyabai Holkar Chowk (Churchgate)
AS-124 Colaba Bus Station Worli Bus Depot
AS-134 Backbay Bus Depot Prabodhankar Thackray Udyan (Sewree)
AS-135 J. Mehta Marg Ferry Wharf
AS-136 Backbay Bus Depot Ahilyabai Holkar Chowk
AS-137 Navy Nagar
AS-138 Backbay Bus Depot Chhatrapati Shivaji Maharaj Terminus
AS-139 Geetanagar (Colaba)
AS-153 Byculla Railway Station (W) Nair Hospital
AS-155 Grant Road Railway Station (W) Cumbala Hill Post Office
AS-162 Prabodhankar Thackray Udyan (Sewree) Worli Village
AS-163 Byculla Railway Station (East)
AS-167 Comrade P.K. Kurne Chowk (Worli) Prabhadevi Railway Station (West)
A-170 Lower Parel Railway Station
A-171 Chunabhatti Bus Terminus Worli Bus Depot
AS-174 Antop Hill Veer Hutatmanbai Kotwal Plaza (Dadar)
AS-175 Wadala Railway Station (West)
AS-177 Kala Chowky Parel Railway Station (East)
AS-180 Malavani Bus Depot Chhatrapati Shivaji International Airport Sometimes only till Andheri Railway Station (West)
AS-185 Andheri Railway Station (East) Kannamwar Nagar No.2
AS-186 Vihar Lake
A-203 Andheri Railway Station (West) Juhu Beach
AS-206 Borivali Railway Station (West) IC Colony
AS-216 Borivali Railway Station (West) Sanskruti Complex (Borivali West) Via S.V Road
As-217 Dadar Railway Station (East) Mint Colony
AS-218 TB Hospital
A-219 Bandra Bus Station (West) Bandra Reclamation Bus Station
A-221 Andheri Railway Station (West) Natasha Tower
A-234 Jogeshwari West Bus Station Versova-Yari Road Bus Station
A-235 Millat Nagar Andheri Railway Station (West)
AS-240 Shanti Ashram Borivali West Kandarpada Bus Station
AS-245 Charkop Bus Station
AS-247 Gorai Creek Borivali Railway Station (West)
A-248 Ramesh Nagar Andheri Railway Station (West)
A-249 Versova Village
A-251 Versova Yari Road Bus Station Seven Bungalows Bus Station
A-252 Sardar Patel Nagar Andheri Railway Station (West)
A-254 Veera Desai Road (Extension)
AS-256 Malvani Depot Juhu Beach
A-257 J.V.P.D Bus Station Andheri Railway Station (West)
A-261 Jogeshwari Bus Station West Goregaon Bus Station West
A-263 Bangur Nagar (Goregaon West)
A-264 Samarth Nagar (Jogeshwari East) Sadhbhakti Mandir
A-266 Shree Swami Samarth Nagar (Extension) Andheri Railway Station (West)
A-268 Shree Swami Samarth Nagar Circle
AS-268 Madh Jetty Borivali Railway Station (West)
AS-273 MHADA Colony Malvani Malad Railway Station (West)
AS-283 Dindoshi Bus Depot Damu Nagar (Extension) Via S.V Road
AS-287 Thakur Village Kandivali Bus Station (East)
AS-288 Kranti Nagar
AS-293 Shree Krishna Nagar Post Office Jai Maharashtra Nagar (Borivali East)
AS-294 Kranti Nagar Borivali Bus/Railway Station (West)
AS-295 New Link Road Junction (Kandivali West) Shanti Ashram (Borivali West)
AS-296 Eksar Metro Station (Borivali West) Shanti Ashram (Borivali West) Via S.V Road
AS-297 Kokanipada (Borivali East) Borivali Bus/Railway Station (East)
AS-299 Borivali Bus/Railway Station (East) Jai Maharashtra Nagar (Borivali East)
AS-300 Kandivali Bus/Railway Station (East) Sanskriti Apartment (Kandivali East)
AS-301 Borivali Bus/Railway Station (East) Hanuman Tekdi (Borivali East)
AS-302 Maharana Pratap Chowk (Mulund Check Naka) Rani Laxmibai Chowk (Sion)
AS-311 Kurla Railway Station (West) Santacruz Railway Station (East) Via Kalina
AS-318 Via Vidyanagari
AS-325 Ghatkopar Bus Depot Kurla Railway Station (West)
AS-334 Marol Bus Depot
AS-337 Chhatrapati Shivaji Maharaj International Airport Andheri Railway Station (East)
AS-338 Sahar Cargo Airport Complex
AS-340 Ghatkopar Bus Station Mahul Village
AS-341 Rani Laxmibai Chowk (Sion) Antop Hill
AS-345 Gorai Bus Depot Santosh Nagar (Extension)
AS-347 Gokuldham Goregaon Railway Station (East)
AS-350 Shivaji Nagar Bus Station Kurla Bus/Railway Station (East)
AS-357 Mumbai Central Bus Depot
AS-359 Malvani Bus Depot Hiranandani; Powai Bus Station
AS-362 Kurla Bus Station (East) Dr. B R Ambedkar Udyan via Chembur Colony
AS-364 Trombay Mahul Village via Deonar Village
AS-366 Kurla Bus Station (East) Shivaji Nagar Terminus
AS-367 Gadkari Quarry
AS-368 Mulund Bus Depot Sewree Bus Station
AS-369 Kurla Bus Station (East) Vashi Naka (Chembur)
AS-370 MHADA Colony Bus Station (Mulund East) Kelkar College
AS-372 Ghatkopar Bus Station Trombay
AS-375 Shivaji Nagar Bus Station Bandra Bus Station (West) Express Route
AS-376 Mahim Bus Station
AS-377 Kurla Bus Station (East) S.R.A Colony (Mankhurd)
AS-378 Mankhurd Railway Station (South) Trombay
AS-379 Ghatkopar Railway Station (East) Shivaji Nagar Terminus
AS-380 Trombay
AS-381 Ghatkopar Bus Station TATA Power Center (Mahul)
AS-382 Anushakti Nagar Bus Station Sahar Air Cargo Complex
AS-383 Shivaji Nagar Bus Station Gadkari Quarry
AS-385 Ghatkopar Bus Station Comrade P. Kurne Chowk (Worli)
AS-386 Ghatkopar Railway Station (West) Barve Nagar
AS-391 Mulund Railway Station (West) Khindipada Dargah
AS-394 Vikhroli Bus Station (East) Kannamwar Nagar No. 2
AS-397 Kannamwar Nagar No. 124
AS-401 Mulund Railway Station (West) Vaishali Nagar (Mulund West) Via Bhakti Marg
AS-402 Via ESIC Hospital
AS-403 Andheri Railway Station (East)/ Agarkar Chowk MHADA Colony Bus Station (Mulund East)
AS-404 Ghatkopar Railway Station (East) Shivaji Nagar Bus Station
AS-405 Mulund Railway Station (West) Yogi Hills (Mulund West)
AS-406 Ghatkopar Railway Station (East) Railway Police Colony
AS-412 Mulund Railway Station (West) Ghati Pada
AS-413 Santacruz Railway Station (East) Kunchi Kurve Nagar
AS-414 Mulund Railway Station (West) Nahur Bus Station
AS-416 Ghatkopar Railway Station (West) Amrut Nagar (Vikhroli West)
AS-419 Ghatkopar Bus Station Sangharsh Nagar (Chandivali)
AS-421 Ghatkopar Railway Station (West) MHADA Colony (Chandivali)
AS-427 Ghatkopar Bus Station Filter Pada
AS-430 Mahul Village
AS-431 Kurla Railway/Bus Station (East) TATA Power Center (Mahul)
AS-434 Andheri Railway Station (East)/Agarkar Chowk Bamandaya Pada
AS-435 Om Nagar (Warehouse)
AS-441 Majas Bus Depot
AS-442 Sadbhakti Mandir Majas MHADA Colony
AS-443 Andheri Railway Station (East)/Agarkar Chowk Bamandaya Pada
AS-447 Goregaon Railway Station (East) Santosh Nagar Extension
AS-449 Dindoshi Bus Depot Balasaheb Thackray Trauma Center (SRP Camp)
AS-451 Goregaon Railway Station (East) Aadarsh Nagar (Aarey Colony)
AS-456 Shivshahi Prakalp; Mantri Park Malvani Bus Depot
AS-462 Borivali Railway Station (East) Vaishali Nagar (Dahisar East)
AS-477 Rushi Van (Dahisar East)
AS-479 Janta Nagar (Kandivali East)
AS-481 Ghatkopar Bus Station Vashi Naka (Chembur)
AS-484 Pawar Nagar Bus Station (Thane) MHADA Colony (Mulund East)
AS-488 Shivaji Nagar Bus Station Dindoshi Bus Depot
AS-493 Anushakti Nagar Bus Station Maharana Pratap Chowk (Mulund Check Naka)
AS-504 Jalvayu Vihar (Kharghar) Deonar Depot
AS-604 Kanjurmarg Railway Station (West) Bhandup Railway Station (West)
AS-605 Tembipada
AS-606 Nagardas Nagar
AS-607 Tulshetpada
AS-608 Hanuman Nagar (Bhandup West) Kanjurmarg Railway Station (West)
AS-612 Bhandup Railway Station (West)
AS-613 Sundar Baug Vidyavihar Bus Station (West)
AS-618 Datta Mandir Santacruz Railway Station (East)
AS-620 Malad Bus Depot Malad Railway Station (West)
AS-621 Ushma Nagar
AS-622 Jankalyan Nagar
AS-624 Anand Nagar; Appapada (Malad East) Malad Railway Station (East)
AS-626 Bhuje Talao Malad Railway Station (West)
A-627 Andheri Railway Station (West) Mora Village (Juhu)
AS-629 Samata Nagar Bus Station (Kandivali East) Borivali Railway Station (East)
AS-646 Naagri Niwara 1&2 Goregaon Railway Station (East)
AS-647 Shivshai Prakalp / Mantri Park Goregaon Check Naka (Aarey Metro Station)
AS-691 Amar Nagar Mulund Railway Station (West)
AS-696 Konkanipada (Extension) Dahisar Railway Station (East)
AS-698 National Park (Borivali East) Borivali Railway Station (East)
AS-808 World Trade Center Ahilyabai Holkar Chowk (Churchgate)
AS-809 N.C.P.A

Mumbai Limited Bus Routes edit

The following is a list of the limited bus routes operated by BEST in Mumbai.[35]

Route

number

Origin Destination Notes
2 LTD Bandra Colony Bus Station Electric House, Colaba Bus Depot
4 LTD Goregaon-Oshiwara Bus Depot J.J Hospital
6 LTD TATA Power Center Mahul Electric House, Colaba Bus Depot Sometimes till Mahul Village
7 LTD Vikhroli Bus Depot Vijay Vallabh Chowk (Pydhonie)
8 LTD Shivaji Nagar Terminus Mantralaya
11 LTD Bandra Colony Bus Station Navy Nagar Sometimes only till Electric House, Colaba Bus Depot
21 LTD Trombay Dr. Shyamaprasad Mukherjee Chowk (Museum)
25 LTD Vihar lake Sewree Bus Station
80 LTD Walkeshwar Bandra Bus Station (West)
84 LTD Goregaon-Oshiwara Bus Depot Worli Bus Depot
87 LTD Bandra Colony Bus Station Mantralaya
188 LTD Borivali Railway Station (East) Kanheri Caves
202 LTD Mahim Bus Station Gorai Bus Depot
210 LTD Versova-Yari Road Bus Station Dahisar Bridge Mostly only till Poisar Depot
223 LTD Samata Nagar Bus Station (Kandivali East) Seven Bungalows Bus Station
226 LTD Prabodhankar Thackeray Nagar Bus Station (Charkop) Barve Nagar
255 LTD J.V.P.D Bus Station Pratiksha Nagar Bus Depot
321 LTD Mahim Bus Station Barve Nagar
330 LTD Andheri Railway Station (East)/ Agarkar Chowk Kurla Railway Station (West)
348 LTD Dindoshi Bus Depot Pratiksha Nagar Bus Depot
355 LTD Santacruz Bus Depot Trombay
356 LTD Santacruz Bus Depot TATA Power Center Mahul Sometimes only till Vashi Naka, Chembur
373 LTD Vaishali Nagar (Mulund West) Mahul Village
388 LTD Santacruz Railway Station (East) Kannamwar Nagar No. 2
396 LTD Andheri Railway Station (East)/ Agarkar Chowk Mulund Check Naka/ Maharana Pratap Chowk
398 LTD Dindoshi Bus Depot
399 LTD Trombay Marathon Chowk/ Teen Haath Naka (Thane)
409 LTD Mulund Bus Depot Sahar Air Cargo Complex
453 LTD Ghatkopar Bus Station Lokmanya Nagar (Thane)
459 LTD Malvani Bus Depot Mulund Railway Station (West)
460 LTD Gorai Bus Depot
461 LTD Charkop Bus Station Mulund Check Naka/ Maharana Pratap Chowk
464 LTD Goregaon-Oshiwara Bus Depot Ghatkopar Bus Station
469 LTD Mulund Check Naka/ Maharana Pratap Chowk
470 LTD Ghatkopar Bus Station Borivali Railway Station (East)
478 LTD Vikhroli Bus Depot
489 LTD Shivaji Nagar Bus Station Dindoshi Bus Depot
492 LTD Bhoomi Acres (Thane) Majas Bus Depot
494 LTD Reti Bunder (Kalwa) Ghatkopar Bus Station
496 LTD Andheri Railway Station (East)/ Agarkar Chowk Marathon Chowk/ Teen Haath Naka (Thane)
498 LTD Borivali Railway Station (East) Sangharsh Nagar (Chandivali)
499 LTD Ghatkopar Bus Station Vrindavan Society (Thane)
501 LTD Airoli Bus Station Kurla Railway/Bus Station (East)
502 LTD Nerul Sector 46;48 TATA Power Center (Mahul)
504 LTD Jalvayu Vihar (Kharghar) Deonar Bus Depot
505 LTD CBD Belapur Bus Station Bandra Bus Station (West) Also a corridor Route
506 LTD Nerul Bus Station Deonar Bus Depot
507 LTD Vashi Sector 19 Santacruz Railway Station (East)
511 LTD Nerul Bus Station Ghatkopar Bus Depot
512 LTD Maharana Pratap Chowk (Mulund Check Naka)
514 LTD Airoli Bus Station Mulund Bus Depot
517 LTD Vashi Sector 19 Santacruz Railway Station (East)
522 LTD Millenium Business Park (Mahape) Marol Bus Depot
523 LTD Airoli Bus Station Dindoshi Bus Depot
524 LTD Ghatkopar Bus Station Borivali Railway Station (East)
525 LTD Majas Bus Depot Vashi Railway Station
526 LTD Jijamata Udyan (Zoo) Byculla Jalvayu Vihar (Kharghar)
533 LTD Andheri Railway Station (West) Vashi Sector 19
545 LTD Airoli Bus Station Andheri Railway Station (East) / Agarkar Chowk
702 LTD Magathane Bus Depot Ghodbunder Village
705 LTD Dindoshi Bus Depot Western Park
706 LTD Marol Bus Depot Bhayandar Railway Station (East)
707 LTD Goregaon-Oshiwara Bus Depot
709 LTD Magathane Bus Depot
710 LTD Bhayandar Railway Station (West)
720 LTD Malvani Bus Depot Bhayandar Railway Station (East)

Mumbai Corridor Bus Routes edit

The following is a list of the corridor bus routes operated by BEST in Mumbai.[35]

Route

number

Origin Destination Notes
C-1 Colaba Bus Station Santacruz Depot
C-10 Dharavi Bus Depot Electric House, Colaba Bus Depot
C-11
C-12 Santacruz Bus Depot Dahisar Bus Station (Dahisar Check Naka)
C-15 Dindoshi Bus Depot Worli Bus Depot
C-21 Colaba Bus Depot Anushakti Nagar Bus Station
C-33 Goregaon Bus Station (West) Worli Bus Depot
C-40 Dindoshi Bus Depot Sewree Bus Station
C-42 Daldani Park (Thane) Rani Laxmibai Chowk (Sion) Also in AC Service
C-53 Kalamboli Bus Station Ghatkopar Bus Station
C-54 Airoli Bus Station Worli Bus Depot
C-55 C.B.D. Belapur Bus Station Bandra (West) Bus Station
C-60 Deonar Bus Depot Borivali Railway Station (East) Sometimes in AC Service
C-61 Mira Road Railway Station (East) Mulund Bus Depot
C-71 Mahim Bus Station
C-72 Bhayandar Railway Station (East) Rani Laxmibai Chowk (Sion) AC route
C-86 Bandra Reclamation Bus Station Backbay Bus Depot
C-305 Dharavi Bus Depot
C-373 Gawanpada (Mulund East) Bandra Reclamation Bus Station
C-440 Borivali Railway Station (East) Wadala Bus Depot
C-505 C.B.D. Belapur Bus Station Bandra (West) Bus Station
C-513 Vashi Railway Station Mulund Bus Depot
C-521 Ghansoli Village Wadala Bus Depot Also a LTD Route
C-700 Magathane Bus Depot Thane Railway Station (East) Also a LTD route
C-718 Dindoshi Bus Depot Bhayandar Railway Station (East)

Special Ring Routes (AC and Non AC) edit

The following is a list of the special ring routes operated by BEST in Mumbai. Operated from Monday to Saturday except for Sundays and Public Holidays for BKC routes, rest routes operated everyday. These routes connect railway & metro stations to business & residential areas.[35]

Route Route No. on apps Origin Destination Route Map
BKC-1 182 Bandra Bus Station (East) Diamond Market, BKC Bandra Bus Station (East) - Kalanagar - MMRDA or Family Court - RBI - Income Tax Office - Tata Colony - Bharat Nagar - Laxmi Tower - Bharat Diamond Bourse - Diamond Market - ICICI Bank - Bharat Nagar - Tata Colony - Income Tax Office - RBI - MMRDA or Family Court - Kalanagar - Bandra Bus Station (East).
BKC-2 183 Kurla Bus Station (West) Swavalamban Bhavan, BKC Kurla Bus Station (West) - Buddha Colony - Kurla Depot - Anjanabai Magar - BKC Telephone Exchange - Trident Hotel - US Consulate General - Kautilya Bhavan or Videsh Bhavan - MCA Stadium - Swavalamban Bhavan - Indian Oil - MCA Stadium - Kautilya Bhavan or Videsh Bhavan - US Consulate General - Trident Hotel - BKC Telephone Exchange - Anjanabai Magar - Kurla Depot - Nehru Nagar (LTT SCLR) - Buddha Colony - Kurla Bus Station (West)
BKC-3 187 Bandra Bus Station (East) CA Institute, BKC Bandra Bus Station (East) - Kalanagar - MMRDA or Family Court - RBI - Income Tax Office - Tata Colony - MMRDA Open Car Park - Bank of Baroda - Indian Oil - MCA Stadium - CA Institute, BKC - MCA Stadium - Swavalamban Bhavan - MMRDA Open Car Park - Bharat Nagar - Tata Colony - Income Tax Office - RBI - MMRDA or Family Court - Kalanagar - Bandra Bus Station (East).
BKC-21 (AC) A-21 Diamond Market, BKC Bandra Bus Station (East) - Kalanagar - MMRDA or Family Court - RBI - Income Tax Office - Tata Colony - Bharat Nagar - Laxmi Tower - Bharat Diamond Bourse - Diamond Market - ICICI Bank - Bharat Nagar - Tata Colony - Income Tax Office - RBI - MMRDA or Family Court - Kalanagar - Bandra Bus Station (East).
BKC-22 (AC) A-22 Kurla Bus Station (West) Bandra Bus Station (East) - Kalanagar - MMRDA or Family Court - RBI - Income Tax Office - Tata Colony - Bharat Nagar - ICICI Bank - Diamond Market - Citi Bank - BKC Telephone Exchange - Anjanabai Magar - Kurla Depot - Nehru Nagar (LTT SCLR) - Buddha Colony - Kurla Bus Station (W)
BKC-23 (AC) A-23 CA Institute, BKC Bandra Bus Station (East) - Kalanagar - MMRDA or Family Court - RBI - Income Tax Office - Tata Colony - MMRDA Open Car Park - Bank of Baroda - Indian Oil - MCA Stadium - CA Institute, BKC - MCA Stadium - Swavalamban Bhavan - MMRDA Open Car Park - Bharat Nagar - Tata Colony - Income Tax Office - RBI - MMRDA or Family Court - Kalanagar - Bandra Bus Station (East).
PPS-1 (AC) 889 Magathane Bus Depot Mira Road Railway Station (East) Magathane Bus Depot - Devipada - National Park Metro Station - Nancy Colony - Gartan Pada (Dahisar East Metro Station) - Dahisar Toll Plaza - Kashimira - Silver Park - Jangid Circle - Sheetal Nagar MTNL - Mira Road Railway Station (East)

Mumbai Airport bus routes edit

The following is a list of the airport bus routes operated by BEST in Mumbai. As of March 2023, Chalo premium reserved buses are operated on Airport routes.[35]

Route Route No. on apps Origin Destination Notes
Airport-1 S-104 Chhatrapati Shivaji Maharaj International Airport Cuffe Parade Macchimaar Nagar Only BEST Bus going on Bandra-Worli Sea Link
Airport-2 S-105 Sector 35 (Kharghar)
Airport-3 AS-883 Borivali Railway Station (East)
Airport-4 S-106 Lodha Splendora (Thane)
Airport-5 AS-886 Chhatrapati Shivaji Maharaj International Airport (Domestic Terminal 1) Airport Terminal 2 to Airport Terminal 1
Airport-6 S-124 Don Bosco School (Borivali)

On September 9, 2022 BEST announced an advance ticket reservation system for its airport bus service through the Chalo App [36]

Mumbai HOHO bus routes edit

The following is a list of the hop in hop off (HOHO) bus route operated by BEST in Mumbai.[35]

Route

number

Origin Destination Notes
HOHO-1 (AS-885) Juhu Beach Gatway of India Route - Juhu Beach, Linking Road, Hill Road, St. Andrew's Church, Bandra Bandstand, Bandra-Worli Sealink, Worli, Siddhivinayak Temple, Prabhadevi, Nehru Planetarium, Mahalaxmi, Haji Ali Dargah, Pedder Road, Babulnath, Girgaon Chowpatty, Marine Lines, Churchgate, Museum, Gateway of India.
HOHO-2 (AS-885) Gatway of India Juhu Beach Route - Gateway of India, C.S.M.T, J.J Flyover, Jijamata Udyan (Zoo), Parel, Dadar, Mahim, Bandra, SV Road, Juhu Beach.
HOHO-3 Ring (AS-885) Chhatrapati Shivaji Maharaj Terminus Chhatrapati Shivaji Maharaj Terminus Route - C.S.M.T, J.J Flyover, Jijamata Udyan (Zoo), Mahalaxmi, Haji Ali, Tardeo, Pedder Road, Babulnath, Girgaon Beach, Marine Lines, N.C.P.A, Vidhan Bhavan, Gateway of India, Asiatic Library, Reserve Bank of India, Chhatrapati Shivaji Maharaj Terminus .

Mumbai Premium Bus Routes edit

The following is a list of the premium bus routes operated by BEST under banner of Chalo Bus in Mumbai.[35]

Route

number

Origin Destination Notes
S-101 Lodha Splendora (Thane) Maker Maxity (BKC)/MMRDA Or Family Court Fully Reserved bus route operated only during peak hours
S-102 Bandra Railway Station (East) ONGC Office (BKC) Fully Reserved bus route operated only during peak hours
S-103 Lodha Splendora (Thane) Via Hiranandani Estate Maker Maxity (BKC)/MMRDA Or Family Court Fully Reserved bus route operated only during peak hours
S-107 Lodha Splendora (Thane) Hiranandani Garden (Powai) Fully Reserved bus route operated only during peak hours
S-108 Kanjurmarg Railway Station (West) One Boulevard (Powai) Fully Reserved bus route operated only during peak hours
S-109 Saki Naka Metro Station Hiranandani Garden (Powai) Fully Reserved bus route operated only during peak hours
S-110 Haiko (Powai) Delfi (Powai) Fully Reserved bus route operated only during peak hours
S-111 Lodha Splendora (Thane) Gundavali Metro Station (Andheri) Fully Reserved bus route operated only during peak hours
S-112 MMRDA Car Park (BKC) Gundavali Metro Station (Andheri) Fully Reserved bus route operated only during peak hours
S-113 Bandra Bus Station (East) Equinox Business Complex (BKC) Fully Reserved bus route operated only during peak hours
S-114 Maker Maxity (BKC) Sector 35 (Kharghar) Fully Reserved bus route operated only during peak hours
S-115 Maker Maxity/MMRDA Or Family Court Sai Sangam (CBD Belapur) Fully Reserved bus route operated only during peak hours
S-116 Marol Depot Sector 35 (Kharghar) Fully Reserved bus route operated only during peak hours
S-118 Hindustan Unilever Ltd (Andheri) Dosti County (Thane) Fully Reserved bus route operated only during peak hours
S-120 Bahar Cinema (Andheri) ONGC Office (BKC) Fully Reserved bus route operated only during peak hours
S-121 Agarkar Chowk (Andheri) Seepz Village Fully Reserved bus route operated only during peak hours
S-122 Agarkar Chowk (Andheri) Chhatrapati Shivaji Maharaj International Airport Fully Reserved bus route operated only during peak hours
S-124 Shimpoli Telephone Exchange (Borivali) Domestic Airport Terminal 1A Fully Reserved bus route operated only during peak hours
S-125 Laxmi Tower (BKC)/ICICI Bank Maxus Mall (Bhayander) Fully Reserved bus route operated only during peak hours
S-129 Maker Maxity (BKC)/MMRDA Or Family Court Dosti County (Thane) Fully Reserved bus route operated only during peak hours
S-132 Maker Maxity (BKC) Bhoomi Oscar Circle (Ghansoli) Fully Reserved bus route operated only during peak hours
S-143 Borivali Station East Marathon Chowk Teen Hath Naka (Thane) Fully Reserved bus route operated only during peak hours
S-145 World Trade Centre Konkan Bhavan (Belapur) Fully Reserved bus route operated only during peak hours, and the only BEST bus to go through Mumbai Trans Harbour Link (MTHL)
S-146 World Trade Centre Lodha Splendora (Thane) Fully Reserved bus route operated only during peak hours
S-147 Comrade P.K. Kurne Chowk (Worli) Lodha Splendora (Thane) Fully Reserved bus route operated only during peak hours
S-148 Prabodhankar Thakre Nagar Bus Station Vashi Railway Station Fully Reserved bus route operated only during peak hours
S-149 Prabodhankar Thakre Nagar Bus Station Vashi Railway Station Fully Reserved bus route operated only during peak hours
S-150 Agarkar Chowk (Andheri) Vashi Railway Station Fully Reserved bus route operated only during peak hours
S-151 Vanrai Or Mhada Colony Flower Valley Or Viviana Mall Fully Reserved bus route operated only during peak hours
S-152 Agarkar Chowk (Andheri) Hiranandani Powai Bus Station Fully Reserved bus route operated only during peak hours
S-153 Mumbai Central Depot Veer Kotwal Udyan Plaza (Dadar) Fully Reserved bus route operated only during peak hours
S-154 Chhatrapati Shivaji Maharaj Terminus Chhatrapati Shivaji Maharaj Terminus Fully Reserved bus route operated only during peak hours

Types of bus services edit

Route Description
Ordinary Ordinary routes are the most common, with buses on these routes stopping at all stops. Buses traveling on these routes are identified by a white route number on a black background.
Limited Buses on these routes stop only at major stops and skip all the minor stops in between on high volume routes. They are identified by the route number in red on a white background. The route number ends with 'LTD'.
Special These buses travel on select routes covering railway station; metro station and the central business districts. These routes are identified by the route number in white on a red background. The route number ends with 'SPL'.
Corridor These buses travel on ultra long routes which are very high in demand by passengers. These routes are identified by route number in red on a yellow background. The route number starts with 'C'.
Air Conditioned These bus routes are air conditioned, they can be ordinary, limited or point to point. The route number starts with 'A or AS'.
Airport Premium These bus routes are air conditioned and serve the International Airport. These routes are identified by route number with word 'AIRPORT' written.
Hop on, Hop off These bus routes are air conditioned and serve Mumbai Darshan. These routes are identified by word 'HOHO' written. Their livery is a little unique.
Premium These bus routes are air conditioned and serve under Chalo Bus brand. These buses are reserved, with passengers requiring to book tickets through Chalo App only. No standees allowed and these routes are only operated during peak hours. Their livery is unique.

The routes operated by BEST can be broadly classified in the following categories.

  • Feeder Routes: These routes feed the railway stations and metro stations either from the residential complexes or business districts.
  • East-west connectors: These are the routes, which run east/west, where railways have no role to play and connect the western suburb with the eastern suburb.
  • Trunk routes: These routes run south–north through the city and are almost parallel to the railways.
  • Loop routes: Normally BEST routes are point to point, but there are some routes in the city which are one way loops.

Sometimes there are ladies special buses which are deployed during peak hours. Boards are fixed on windows of bus reading 'Ladies Special'. Since 2019, BEST runs special Tejaswini livery buses which are in yellow and pink colour specially for women passenger.

AC standard routes: These are air-conditioned routes across the city.

  • AC express routes: These route runs on western and eastern express highways, to provide faster services to the commuters.
  • AC standard routes: These are air-conditioned ordinary routes across the city.
  • AC feeder routes: These routes feed the railway stations and metro stations either from the residential complexes or business districts.

Since 2019, BEST has introduced conductor-less AC & non-AC buses where passengers have to buy the ticket before boarding the bus or on bus stops. However this is a test project and many passengers as well as staff are not satisfied with this new test project.

Since 2021, BEST has partnered with Chalo app, providing Chalo smart cards and app based ticket booking.

The aforementioned routes are further classified into types depending on the number of stops the bus takes and the type of bus used.

Fares and ticketing edit

BEST has several options to pay bus fares:

  • Single journey (paper ticket issued by the bus conductor and validated by ticket punch)
  • Chalo App (digital ticket)
  • Chalo Card
  • National Common Mobility Card
  • Daily pass on Chalo App

The fares vary depending on the type. Paper tickets are valid only for single journey. Commuters have the option to buy a daily pass, distance-wise bus pass values and zonal pass. Students are eligible for discounts on monthly and quarterly passes and senior citizens for discounts on weekly, fortnightly, monthly and quarterly passes.[37]

BEST Transport Museum edit

The BEST Transport Museum is at Anik Bus depot at Wadala. The museum was founded by P D Paranjape, the BEST officer who religiously collected bus tickets, engines, ticket-issuing machines from depots across the city. The museum was set up in 1984 at BEST's Kurla depot and was shifted to Anik depot in 1993.[38] The museum traces the evolution of BEST. It houses mini models of charming old BEST buses and ancient trams. Hand-written placards in Marathi and photographs are on display for the public. Entry to the museum is free.[39]

Electric department edit

 
Power, supplied by the Tata Group is brought to the city across creeks in pylons like these.

Since 1926, the BEST has been sourcing its power from Tata Power, part of the Tata Group conglomerate. The power cables are laid underground, which reduces pilferage and other losses that plague most other parts of India. The nominal rating of power supplied by BEST is 3-phase, 50 Hz, 220/110 kV. Unlike the transport company, the electricity department services only the Mumbai City area, and not the suburbs. It provides power to 5 million residential and commercial establishments[40] and over 33,000 street lights within the city limits. As of 2000, BEST supplies a total of 700 MW (938,715 hp), with a consumption of 3,216 GWh (11,578 TJ).[41] The electricity department has 6,000 employees. The city has four 110-kV, twenty-two 33-kV and 22-kV substations. BEST has a distribution loss of around 10% (2001), among the lowest in India. In 2006, the RPS (Renewable purchase specification)[42] framework came into force, which has made it mandatory for electricity providers to generate or purchase fixed percentage (6% for FY 2009–10) of their power through renewable sources. To comply with this act, BEST plans to install photovoltaic cells in each of its 25 depots. They also plan to use solar power in gardens and street lighting where the demand is low. Another option being considered is the possibility of using the 7,000 tonnes (6,889 long tons; 7,716 short tons) of garbage disposed by the city on a daily basis, which can be potentially used to generate 350 megawatts (469,358 hp) of electricity.[43]

Issues edit

 
Transport revenues
 
Electricity revenues: Blue–Income, Red–Expenditure, Green–Net profits
 
Net profit/loss

In the financial year 2004–05, the company earned ₹ 15142.2 million[44] from its electricity department, and 839.18 crore from its transport department. Profits from its electricity department totalled ₹ 152.82 crore (US$35m), and losses in its transport department totalled ₹ 212.86 crore ($48.8m), giving the company a net loss of ₹ 62.04 crore ($14.2m). For the financial year 2005–06, BEST is expected to earn ₹ 15401.3 million ($352.92m) with a profit of ₹ 1408 million ($32.3m) from the electricity department alone. However, its transport department is expected to earn ₹ 9486.8 million ($217.39m), with a loss of ₹ 1403.0 million ($32.26m). This gives it an estimated net loss of ₹ 5 million ($114,575).[45][46] Newer management techniques, such as retrenching of excess staff (494 till date),[13] and the closure of less patronised routes, have reduced the losses in recent years, from a high of ₹ 1.75 billion ($40.1m) in 2001.[47] Daily earnings from its transport system is ₹ 20 million ($458,450). It collects ₹ 7 million ($160,450) worth of five rupee coins daily, ₹ 4.8 million ($110,000) worth of ten and twenty rupee notes, and ₹ 6 million ($137,535) worth of fifty rupee notes, through its fare collection system. This has led a unique situation wherein it has accumulated a surplus of short change. In July 2005, the company floated tender inquiries to 54 banks to exchange the loose change, which totalled ₹ 46.7 million ($1.07m). However, none of the banks sent in a single bid, some citing that their vaults are full, and others saying it would be unprofitable for low denominations, given security considerations.[48]

Though the BEST is a government-owned company, it does not receive any financial assistance from the BMC, or the state government.[13] BEST also earns revenues by way of advertisements on its buses and bus-stops, and through rent from offices on owned properties. The BEST, being a public utility company, cannot increase electricity and bus fares to maximise its profits. An increase, when effected, is usually carried out to curb losses due to inflation. BMC approval is needed before such an increase goes into effect. Prior 2003 the BEST Understanding was a case Peter paying for Paul means the Electricity Division was in profit and Transport loss, so profit of Electricity was diverted to Transport so break even. The company downstream started after the inception of Electricity Act 2003, in that act it is stated that the profit of Electricity supply cannot be diverted but to be used for same entity. After taking the issue with Maharashtra Electricity Regulatory Commission the company was running by adjusting the profit but after Supreme Court order, it could not adjusted the profit to transport now running in loss.

Culture and awards edit

BEST has been a quintessential part of life in Mumbai. The red double-decker buses, modelled on the AEC Routemaster buses of London, are one of the defining characteristics of the city. When BEST decided to do away with the double-deckers for operational reasons recently, public protests and sentiment forced it to continue with the service. A move to colour all its buses saffron from red in 1997 also drew in criticism, resulting in the red colour being retained. Bus drivers and conductors have come in for praise in the media for their service during the 2005 Mumbai floods, when they ensured that all the stranded passengers were dropped safely to their respective destinations. A total of 900 buses were damaged.[49]

The organisation has received the following awards for safety and management:[50]

  • The prize for the second best production achievement by an urban transport body in the country for the year 1982.
  • The second prize for production achievement in Urban Transport during the year 1984.
  • A memento for the Administrative Report and Statement of Accounts of the Undertaking for the year 1983–84 awarded by the selection committee nominated by the Institute of Chartered Accountants of India.
  • The first place and the Best production achievement award in the category of urban transport for the year 1986–87.
  • National Productivity Award for the year 1991–92.
  • Award for the best passenger-safety record for the year 1994.
  • The award for the Best Passenger-Safety performance in Urban Transport in the whole country instituted by the Association of State Road Transport Undertaking (ASRTU) for the year 1995–96.
  • International Road Safety Award for the year 2003.

Future edit

Among its future plans is the "digitisation project", wherein all underground cables, sub-stations, street lights and bus-stops would be tracked digitally through the geographical information system. It also plans to connect all its electricity meters through a network, so that the readings can be taken remotely, and in realtime, thus obviating the need for monthly manual door-to-door inspection.

See also edit

References edit

  1. ^ "Growth of Mumbai & its Municipal Corporation". Quarterly journal of the Local Self Government Institute (Mumbai). 1976. p. 13.
  2. ^ David, M. D. (1995). Mumbai , the city of dreams: a history of the first city in India. Himalaya Publishing House. pp. 199–200.
  3. ^ . BEST Undertaking. Archived from the original on 11 October 2006. Retrieved 12 October 2006.
  4. ^ . BEST Undertaking. Archived from the original on 8 October 2006. Retrieved 12 October 2006.
  5. ^ . BEST Undertaking. Archived from the original on 15 January 2010. Retrieved 12 October 2006.
  6. ^ . BEST Undertaking. Archived from the original on 11 October 2006. Retrieved 12 October 2006.
  7. ^ . BEST Undertaking. Archived from the original on 11 October 2006. Retrieved 12 October 2006.
  8. ^ . BEST Undertaking. Archived from the original on 6 October 2006. Retrieved 12 October 2006.
  9. ^ "Activist Kisan Mehta passes away". Times of India. 9 March 2015. Retrieved 1 January 2024.
  10. ^ . BEST Undertaking. Archived from the original on 9 October 2006. Retrieved 12 October 2006.
  11. ^ . BEST Undertaking. Archived from the original on 4 June 2009. Retrieved 12 October 2006.
  12. ^ . BEST Undertaking. Archived from the original on 29 October 2006. Retrieved 12 October 2006.
  13. ^ a b c Kuber, Girish (15 August 2005). . The Economic Times. Archived from the original on 29 March 2006. Retrieved 12 October 2006.
  14. ^ World Survey of Foreign Railways. Transportation Division, Bureau of foreign and domestic commerce, Washington D.C. 1936. p. 226d.
  15. ^ Sen, S (4 May 2023). "BEST's daily bus ridership falls by 2 lakh, fleet size shrinks 11%". The Times of India. from the original on 4 May 2023. Retrieved 4 May 2023.
  16. ^ "9 lakh govt vehicles, buses older than 15 yrs to be scrapped from Apr 1: Gadkari". The Times of India. 30 January 2023. from the original on 2 February 2023. Retrieved 4 May 2023.
  17. ^ a b Rao, S (3 May 2023). "Most BEST double-decker buses to be phased out by year end". Hindustan Times. from the original on 3 May 2023. Retrieved 5 May 2023.
  18. ^ a b Mehta, M (24 May 2022). "BEST inks Rs 3,675 crore deal, India's biggest, to get 2,100 e-buses in 12 months". The Times of India. from the original on 10 July 2022. Retrieved 5 May 2023.
  19. ^ Sen, S (21 February 2023). "Country's first electric double-decker bus launched on CSMT-NCPA route in Mumbai". The Times of India. from the original on 16 March 2023. Retrieved 5 May 2023.
  20. ^ "Switch Mobility unveils India's first electric double-decker air-conditioned bus". The Economic Times. 18 August 2022. from the original on 18 August 2022. Retrieved 5 May 2023.
  21. ^ Mumbai Mirror article published on 29 August 2012
  22. ^ . BEST Undertaking. Archived from the original on 6 March 2001. Retrieved 26 November 2009.
  23. ^ . BEST Undertaking. Archived from the original on 17 December 2009. Retrieved 26 November 2009.
  24. ^ Sen, Somit (12 June 2019). "BEST finally gets go-ahead for 1,250 new buses on wet-lease | Mumbai News - Times of India". The Times of India. Retrieved 22 February 2020.
  25. ^ Korde, Kailash (9 July 2019). "400 AC buses to make BEST better in Mumbai". Hindustan Times. Retrieved 22 February 2020.
  26. ^ "New & cool: BEST begins 12 new AC services in town, Andheri". Free Press Journal. 10 December 2019. Retrieved 22 February 2020.
  27. ^ "Mumbai To Become First City In The Country To Get 100% Digital Buses With Tap In, Tap Out Facility". India.com. 19 April 2022.
  28. ^ Rao, Shashank (18 April 2022). "Tap-in/tap-out ticketing to start this week, BEST passengers will have to board bus from front; watch video". The Free Press Journal.
  29. ^ "A timeline of BEST buses in Mumbai". Daily News and Analysis. Mumbai. 29 June 2013. Retrieved 11 March 2015.
  30. ^ "3 Puneites in race for Sammelan presidentship". The Times of India.
  31. ^ . BEST Undertaking. Archived from the original on 12 February 2005. Retrieved 12 October 2006.
  32. ^ "Now running TV ads in Mumbai's BEST buses". Rediff.com. Retrieved 5 August 2011.
  33. ^ . Brihanmumbai Electric Supply and Transport (BEST). Archived from the original on 28 June 2002. Retrieved 27 November 2009.
  34. ^ DNA Correspondent (26 August 2006). "BEST makes a smart move". Daily News & Analysis. Retrieved 12 October 2006.
  35. ^ a b c d e f g h "BEST". BEST. Retrieved 20 March 2021.
  36. ^ "Travelling to Mumbai airport? Now BEST will let you book ticket in advance". The Free Press Journal. 9 September 2022. Retrieved 9 September 2022.
  37. ^ "Buspass Scheme in Detail (2019)" (PDF). BEST Undertaking. Retrieved 5 January 2023.
  38. ^ Priyanka Bhosale. "Summer Past-time - BEST TRANSPORT MUSEUM, WADALA". Karmayog.org. Retrieved 16 December 2009.
  39. ^ Time Out Mumbai. . Time Out Mumbai. Archived from the original on 24 July 2011. Retrieved 16 December 2009.
  40. ^ The BEST is the best option for Mumbai - Mumbai - DNA. Dnaindia.com. Retrieved on 2013-12-06.
  41. ^ "Electricity" (PDF). Maharashtra Electricity Regulatory Commission. Retrieved 12 October 2006.
  42. ^ (PDF). Archived from the original (PDF) on 21 July 2011. Retrieved 25 May 2009.{{cite web}}: CS1 maint: archived copy as title (link)
  43. ^ Albuquerque, Olav (8 July 2005). "Short of funds, BEST looks to solar power". The Times of India. p. 3.
  44. ^ 10 million = 10 million. (See Indian numbering system). Rs 100 million = 230,000 US$ approx. Exchange rate: Rs. 43.6 = 1 US$ as of 2005-08-27.
  45. ^ 100,000 = 100,000.
  46. ^ . BEST Undertaking. Archived from the original on 16 July 2011. Retrieved 12 October 2006.
  47. ^ Joseph, Manu (21 August 2005). "May the Best Man Win". The Times of India. p. 3.
  48. ^ Albuquerque, Olav (6 July 2005). "You could now approach BEST for some loose change". The Times of India. TNN. p. 3.
  49. ^ "Statistics of Mumbai floods 2005". Karmayog. Retrieved 10 May 2009.
  50. ^ . BEST Undertaking. Archived from the original on 29 October 2006. Retrieved 12 October 2006.

Notes edit

  • May the Best Man Win; Manu Joseph; Times of India, Mumbai; p. 3; 21 August 2005
  • BEST will have to wait to become smart; Ashley D'Mello/Times News Network; p. 3;Times of India; 2 July 2005.
  • Short of funds, BEST looks to solar power; Olav Albuquerque; Times of India; p. 3; 8 July 2005.
  • Exit clause introduced in BEST-TPC pact; Times News Network; p. 4; Times of India; 7 July 2005.
  • BEST to hire buses from private operators; Olav Albuquerque; Times of India; p. 7; 4 June 2005.
  • You could now approach BEST for some loose change; Olav Albuquerque/TNN; Times of India; p. 3; 2005-07-06.

External links edit

  •   Media related to BEST at Wikimedia Commons
  •   Quotations related to Brihanmumbai Electric Supply and Transport at Wikiquote
  • BEST Undertaking 7 July 2011 at the Wayback Machine – Official site of the BEST.
  • . BEST Undertaking. Archived from the original on 22 October 2008. Retrieved 27 August 2005.
  • . BEST Undertaking. Archived from the original on 15 January 2010. Retrieved 27 August 2005.
  • . BEST Undertaking. Archived from the original on 9 April 2005. Retrieved 27 August 2005.
  • . BEST Undertaking. Archived from the original on 3 September 2005. Retrieved 27 August 2005.
  • . BEST Undertaking. Archived from the original on 8 September 2005. Retrieved 27 August 2005.
  • . BEST Undertaking. Archived from the original on 11 October 2006. Retrieved 27 August 2005.
  • . BEST Undertaking. Archived from the original on 6 October 2006. Retrieved 27 August 2005.
  • . BEST Undertaking. Archived from the original on 9 October 2006. Retrieved 27 August 2005.
  • . BEST Undertaking. Archived from the original on 4 June 2009. Retrieved 27 August 2005.
  • . BEST Undertaking. Archived from the original on 29 October 2006. Retrieved 27 August 2005.
  • . BEST Undertaking. Archived from the original on 16 July 2011. Retrieved 27 August 2005.
  • . BEST Undertaking. Archived from the original on 29 October 2006. Retrieved 27 August 2005.
  • . The Economic Times. 15 August 2005. Archived from the original on 29 March 2006. Retrieved 30 August 2005.
  • "BEST Committee". Municipal Corporation of Greater Mumbai. Retrieved 30 August 2005.
  • "Electricity (.pdf)" (PDF). Maharashtra Electricity Regulatory Commission. Retrieved 30 August 2005.

January 01, 1970
brihanmumbai, electric, supply, transport, brihanmumbai, electricity, supply, transport, undertaking, best, civic, transport, electricity, provider, public, body, based, mumbai, maharashtra, india, originally, 1873, tramway, company, called, bombay, tramway, c. The Brihanmumbai Electricity Supply and Transport Undertaking BEST is a civic transport and electricity provider public body based in Mumbai Maharashtra India It was originally set up in 1873 as a tramway company called Bombay Tramway Company Limited The company set up a captive thermal power station at the Wadi bunder in November 1905 to generate electricity for its trams and positioned it to also supply electricity to the city and re branded itself to Bombay Electric Supply amp Tramways BEST Company In 1926 BEST also became an operator of motor buses In 1947 the BEST became an undertaking of the Municipal Corporation and rebranded itself to Bombay Electric Supply amp Transport BEST In 1995 the organisation was renamed to Brihanmumbai Electric Supply amp Transport BEST alongside Mumbai It now operates as an autonomous body under the Municipal Corporation Brihanmumbai Electricity Supply and Transport UndertakingElectric House Colaba headquarters of BEST Formerly1873 as Bombay Tramway Company Limited Horsecar 1905 as Bombay Electric Supply amp Tramways Company Limited BEST Tramways and Electricity 1947 as Bombay Electric Supply and Transport BEST Transport and Electricity 1995 as Brihanmumbai Electric Supply amp Transport BEST Transport and Electricity Company typeAutonomous State owned enterpriseIndustryPublic transport Tram 1873 1964 Trolleybus 1962 1971 Bus 1926 present Electricity 1905 present FoundedMumbai 1873 HeadquartersElectric House Colaba Mumbai Maharashtra IndiaKey peopleAnil Diggikar GM Chairman Ashish ChemburkarRevenue 2 353 4 million 538 7m USD 2004 Net income 620 4 million 14 2m USD 2004 Number of employees44000 2005 ParentMunicipal Corporation of Greater MumbaiWebsitewww bestundertaking com BEST operates one of India s largest fleets of buses The bus transport service covers the entire city and also extends its operations outside city limits into neighbouring urban areas In addition to buses it also operates a ferry service in the northern reaches of the city The electricity division of the organisation is also one of the few electricity departments in India to garner an annual gross profit Contents 1 History 1 1 1865 1873 Early proposals 1 2 1873 1905 Bombay Tramway Company Limited introduction of horse drawn trams 1 3 1905 1947 Bombay Electric Supply amp Tramway Company Limited introduction of electric trams and buses 1 4 1947 1995 Bombay Electric Supply amp Transport further expansion 1 5 1995 present Brihanmumbai Electric Supply amp Transport recent developments 2 Organisational structure 3 Transport department 3 1 Rolling stock and depot 3 2 Bus routes 3 2 1 Mumbai Ordinary Bus Routes 3 2 2 Mumbai Air Condition bus routes 3 2 3 Mumbai Limited Bus Routes 3 2 4 Mumbai Corridor Bus Routes 3 2 5 Special Ring Routes AC and Non AC 3 2 6 Mumbai Airport bus routes 3 2 7 Mumbai HOHO bus routes 3 2 8 Mumbai Premium Bus Routes 3 2 9 Types of bus services 3 3 Fares and ticketing 3 4 BEST Transport Museum 4 Electric department 5 Issues 6 Culture and awards 7 Future 8 See also 9 References 10 Notes 11 External linksHistory edit1865 1873 Early proposals edit The idea of a mass public transport system for Bombay was first put forward in 1865 by an American company which applied for a licence to operate a horse drawn tramway system Although a licence was granted the project was never realized due to the prevailing economic depression in the city due to the end of the American Civil War during which Bombay had made vast strides in its economy by supplying cotton and textiles to the world market On 27 November 1871 a notice in the Times of India newspaper found to be too expensive and the tender was promptly abandoned 1873 1905 Bombay Tramway Company Limited introduction of horse drawn trams edit The Bombay Tramway Company Limited was formally set up in 1873 After a contract was entered into between the Bombay Tramway Company the municipality and Stearns and Kitteredge company the Bombay Presidency enacted The Bombay Tramways Act 1874 under which the company was licensed to run a horsecar tramway service in the city 1 On 9 May 1874 the first horse drawn tram made its debut in the city plying on the Colaba Pydhone via Crawford Market and Bori Bunder to Pydhonie via Kalbadevi routes The initial fare was three annas 15 paise and no tickets were issued As the service became increasingly popular the fare was reduced to two annas 10 paise Later that year tickets were issued for the first time to curb increasing ticketless travel 2 Stearns and Kitteredge reportedly had a stable of 900 horses when tram service began In 1882 the municipality entered into an agreement with the Eastern Electric Light and Power Company to provide electric lighting in the Crawford Market and on some of the roads But the company went into liquidation the following year and the market reverted to gas lighting In 1899 Bombay Tramway Company applied to the municipality for operation of electrically operated trams Due to the high investment required the company suggested that the Bombay Municipal Corporation BMC should waive its right to take over the tramways which was to take place in 1901 according to the Bombay Tramways Act Instead the BMC decided to take over the company but was met with several legal problems In 1904 the British Electric Traction Company England applied for a license to supply electricity to the city The Brush Electrical Engineering Company was its agent It got The Bombay Electric License on 31 July 1905 signed by Bombay Tramways Company the Bombay Municipality and its agent the Brush Electrical Company 1905 1947 Bombay Electric Supply amp Tramway Company Limited introduction of electric trams and buses edit nbsp City s first electric tram in 1907 nbsp Gas lamps of the early 20th centuryIn 1905 Bombay Electric Supply amp Tramway Company Limited B E S T was formed The B E S T Company was granted the monopoly for electric supply and the running of an electric tram service in the city It bought the assets of the Bombay Tramway Company for 9 850 000 3 Two years later in 1907 the first electric tram debuted in the city Later that year a 4 300 kilowatts 5 800 hp steam power generator was commissioned at Wari Bunder In 1916 the Tata Power group began purchasing power and by 1925 all power generation was outsourced from Tata 4 The passing years aggravated the problem of rush hour traffic and to ease the situation double decker trams were introduced in September 1920 nbsp B E S amp T Co Ltd 1 Anna Token Booklet with advertisement of Bombay Mutual Life Insurance nbsp The city s first bus in 1926 Since 1913 the company had been pondering over starting a motorised bus service The main factor against its introduction was the high accident rate for a similar service in London After years of debate the company came to a decision on 10 February 1926 to start a bus service later that year Bombay saw its first bus run on 15 July 1926 between Afghan Church and Crawford Market The people of Bombay received the bus with enthusiasm but it took some time before this means of conveyance really established itself Despite stiff opposition and protests by taxi drivers the service ran without a hitch transporting 600 000 passengers by the end of that year The following year the number had increased to 3 8 million For several years it was looked upon as transport for the upper middle class Those were the days when the tram was the poor man s transport it carried one all the way from the Sassoon Docks to Dadar The bus fare for the same journey was 25 paise In response to the pleas made by the Government and the Bombay Municipal Corporation the company extended its services to the northern part of the city in 1934 The Indian independence movement s call for mass non violent strikes and general civil disobedience led to regular service disruptions leading to the company incurring huge losses in 1929 The next year was a particular bad year for the company in the wake of the Great Depression To remain solvent the company decided to introduce discounted fares for short routes and increase its coverage to the northern portions of the city In 1937 the introduction of double decker buses proved to be extremely popular nbsp City s first double decker tram in 1920 1947 1995 Bombay Electric Supply amp Transport further expansion edit Pursuant to the option given to it under the deed of concession granted to the Bombay Electric Supply and Tramways Co Ltd the BMC acquired the assets of the combined undertaking namely the operation of tramways and distribution of electricity in the city of Bombay as a going concern on 7 August 1947 By mutual agreement the corporation also took over the operation of the bus services which was run by the Bombay Electric Supply amp Transport Company Thus Bombay Electric Supply amp Tramways Company was renamed Bombay Electric Supply amp Transport 5 6 As the company grew it increased its fleet from 242 to 582 buses over the next decade In 1949 it took over the Bandra Bus Company which used to ply buses in the suburbs 7 In 1951 the electricity division switched over from direct current DC to the more efficient alternating current AC The company launched its services in the eastern suburbs in 1955 That year the Undertaking and private operators went to court with BEST asking for a complete closure of the private companies The case dragged on for four years before the Supreme Court of India granted the organisation a complete monopoly over bus services in the Greater Bombay area In 1964 due to high operational costs and poor public support its long running tram services were terminated 8 The company became the first company in the country to issue computerised billing in 1974 In 1994 the company introduced electronic meters in a move to replace the less accurate electric meters A notable Chairman of BEST during this 1970 s period was Kisan Mehta who was known for his social activism 9 1995 present Brihanmumbai Electric Supply amp Transport recent developments edit With the renaming of the city from Bombay to Mumbai in 1995 the organization was renamed to Brihanmumbai Electric Supply amp Transport BEST Following a Supreme Court directive the company gradually phased out old buses and introduced new buses which complied with the Euro III pollution control standards 10 On 19 November 2004 route SPL 8 travelling from Churchgate to the World Trade Centre had started accepting cashless smart cards for automatic fare collection in BEST buses BEST currently has over 3000 buses in its fleet and plans to increase the number of buses After the 9 11 bombings BEST had installed an audio visual surveillance system CCTV on each of its buses to monitor suspicious behavior on board its vehicles but it is no longer done Almost all buses had two LCD TVs per bus which showed BEST TV but it was discontinued BEST had introduced A C Cerita services on certain routes but due to high maintenance it got discontinued The A C bus AS 4 from Oshiwara Depot to Backbay Depot was the route with the highest revenue for BEST A new era for BEST began in 2019 when it revised its fare and increased bus fleet by inducting non AC and AC buses on wet lease Passenger numbers which were all time low started to increase and in 2020 it achieved its passenger numbers which it had in 2012 Since 2019 BEST revenue has also improved however it is still not in profit Organisational structure edit nbsp Management structure of BEST The company is headed by a general manager currently Lokesh Chandra The transport department is overseen by a Deputy General Manager Traffic Operations who is assisted by the Chief Manager Traffic The Chief Manager Traffic oversees the five BEST zones each headed by a Dy Chief Manager traffic Each zone consists of 7 to 8 depots whose operations are overseen by an assistant general manager Traffic Operation A Depot Manager or Dy Depot Manager heads each depot 11 The electricity department is headed by a Deputy General Manager Electric Supply DGM ES who is assisted by an Assistant General Manager Electric Supply AGM ES and is in charge of planning new projects construction street lighting computer applications and the generation cell The Chief Engineer Electric Supply CEES is in charge of material testing and the Standards Meters and Relays and the Review departments Two Chief Engineer Distribution CED officials manage the two administrative zones 12 BEST enjoys a high degree of autonomy under the BMC the latter approves its yearly budget and permits increases in bus fares when required A body of 17 municipal corporate officials from the ruling party in the BMC form the BEST committee The committee headed by a chairman keeps a tab on the undertaking s daily operations 13 The committee has a staggered two year term Transport department edit nbsp A BEST old double decker bus nbsp A CNG powered BEST bus Rolling stock and depot edit In 1936 the company owned 433 tram vehicles and 128 busses 14 As of May 2023 update BEST has a fleet of 3 228 buses which includes BEST owned buses and buses on wet lease The fleet comprises 525 diesel single decker buses 2 250 CNG buses 406 battery electric single decker buses 45 diesel double decker buses and 2 battery electric double decker buses 15 The fleet numbers are dynamic due to the National Vehicle Scrappage Policy under which all State and Central government owned vehicles older than 15 years including buses owned by transport corporations will be scrapped from 1 April 2023 These will be replaced by new vehicles running on alternative fuels 16 17 BEST placed a 3 675 crore US 460 million order with Olectra Greentech to supply and maintain 2 100 battery electric single decker buses for a 12 year period in May 2022 18 In February 2023 India s first battery electric double decker AC bus was deployed by BEST on the A 115 route 19 200 of these Switch EiV 22 double decker buses have been ordered from Switch Mobility to replace the existing diesel double decker fleet 17 20 The target is to have a 100 percent electric fleet by 2027 18 BEST also have goods carrier buses break down vans blue coloured sightseeing and party buses tree cutting double decker buses and driving school buses which are used to train drivers All buses are tagged with a route number and its corresponding destination They are displayed in the front in Marathi and on the side in English All buses have GPS devices installed which give real time information about arrival to management as well as passengers Inside the bus there are LED indicators displaying route and destination as well as upcoming stop name in Marathi and English The newer wet leased buses have cctv cameras installed but the older buses do not have cctv cameras 21 All unit overhauling repairing of body damages tyre cut repairs plant and equipment installation and repairs and reclamation activities are carried out in the workshop There are roughly 4 500 to 5 000 bus stops in Mumbai Metropolitan Region Some of them are equipped with bus ETA system The bus stops are of two types shelter and pole All bus stops have route numbers which stop and stop name in Marathi and English They even have a unique code on all stops Each bus has a unique number and depot code assigned to it The depot codes are mentioned below Mostly all BEST buses are painted in standard original red colour with BEST logo in English and Marathi There are different coloured stripes on these buses to indicated some features and type of fuel the bus uses The following are the different stripes and its meaning 1 Yellow and Green strip it indicates the bus is run on CNG 2 Grey strip it indicates the bus is run on Diesel These types are almost scrapped 3 White strip these are also run on diesel but are procured under MUTP II and MUTP III By 2023 these types will be scrapped 4 Silver strip it indicates the bus is electric powered 5 Black Yellow and Green strip it indicates that a AC CNG bus is converted into non AC CNG bus They were earlier Purple coloured King Long AC buses Best has some special livery buses too with BEST logo on it 1 Full grey coloured Safety is our Motto in red or white text livery 2 Yellow and Black livery to indicate that the bus is hybrid and given by MMRDA 3 Yellow and Pink livery to indicate ladies special Tejaswini buses nbsp A BEST AC mini bus Until BEST was taken over by the municipality only the Colaba depot was available for the maintenance of buses and minor repairs As the fleet grew more depots were needed In 1961 the fleet comprised 1045 buses Six new depots were constructed for their maintenance The Wadala depot was equipped for the maintenance of 300 buses At this time it was the largest depot in Asia After this the authorities decided that no depot should be called on to look after more than 125 to 150 buses after taking long maintenance times into account Accordingly small depots were built at convenient spots in the city and its suburbs The most recent depot was Kalakilla and Malad Each depot is a work center that provides bus services effectively every day carries out preventive maintenance as well as repairs on buses Depots carry out maintenance practices such as preventive maintenance unit replacement RTO passing body damage repairs of buses BEST buses are operated out of the 27 bus depot located in four zones viz City Central Western and Eastern Suburban zones 22 23 In late 2019 BEST began operating air conditioned mini buses and midi buses that were hired on a wet lease BEST also plans to increase its fleet size to 6 00 buses by 2022 24 25 26 In April 2022 it came up with 100 digital buses with a Tap in and Tap out ticketing system making Mumbai the first city in India to get fully digital buses 27 28 BEST Bus Depot List and Routes operated from each depot No Depot Name in English Depot Name in Marathi Depot Code Inauguration Address Bus Route No Bus Stations Major Operations City Zone 1 Colaba क ल ब C Electric House Colaba Mumbai 1 6L 103 108 A111 113 A115 A138 and A116 Double Decker 139 Colaba Depot Chht Shivaji Terminus Ballard Pier Colaba Chht Shivaji Maharaj Terminus Fort Churchgate Malabar Hill Nariman Point Girgaon Andheri E Bandra W Mahul 2 Backbay ब कब BB 1976 Cuffe Parade Road Backbay Mumbai 3 C 10 Exp 25L 100 106 A3 A6 A25 A106 112 A112 115 A115 A116 A120 A121 122 134 A134 A136 A137 A138 8SPL 9SPL HO HO Service Backbay Depot Navy Nagar Colaba Bus Stn Ahilyabai Holkar Chk Backbay Nariman Point Churchgate Byculla Colaba Antop Hill Sion Kurla Mahul Mantralaya Malabar Hill Nepean Sea Road Chhatrapati Shivaji Maharaj Terminus Gateway of India Charni Road Opera House Girgaon Tardeo Sewree Ballard Pier 3 Mumbai Central म बई स ट रल CN 1950 Morland Road Byculla Mumbai 42 A49 A63 A102 A104 A105 A123 A126 A132 A135 A154 A155 A351 Mumbai Central Depot Ferry Wharf Jijamata Udyan Vasantrao Naik Chk Byculla Stn W Mumbai Central Tardeo Byculla Mazgaon Walkeshwar Chembur Vikhroli Malabar Hill Ferry Wharf August Kranti Maidan Mazgaon Mahul Chunabhatti Mahalakshmi Chhatrapati Shivaji Maharaj Terminus Grant Road Pydhonie Navy Nagar Mantralaya Tardeo Fort Worli Cumbala Hill Antop Hill Byculla W Nepean Sea Road 4 Worli वरळ WR 1961 Off A B Road Worli Mumbai 44 50 56 A82 A89 110 A124 125 A162 A167 A171 354 C 54 Exp Worli Depot Worli Village Com P K Kurne Chk Worli Dadar W Prabhadevi Parel Mulund W Fort Ferry Wharf Versova Mantralaya Wadala E Colaba Navy Nagar Sewree Airoli Prabhadevi Stn W Antop Hill Santacruz W Backbay Chunabhatti 5 Wadala वड ळ W 1961 Tilak Road Opp Dr Babasaheb Ambedkar College Wadala Mumbai 14B 25L 40L 57 69 77 151 165 168 174 212 217 411 C 440 Exp A440 C 521 Exp Wadala Depot P Thakre Udyan Wadala Dadar E Sewree Chandivali Andheri E Parel Worli Malabar Hill Nepean Sea Road Fort Colaba Reay Road Antop Hill Breach Candy Byculla W Dadar W Bandra W Borivali E Chembur Malad W Ghansoli Central Suburb Zone 6 Marol मर ळ M 1968 Central Road MIDC Marol Andheri E Mumbai 22L 39 A186 307 333 334 335 340 435 443 522L 706L A337 A338 A340 A441 A442 A443 A434 Marol Depot Agarkar Chowk Marol Maroshi Bus Stn Andheri E Marol Chandivali Sahar Maroshi MBP Millenium Business Park Mahape Airoli Bhayandar Rly Station E Colaba Depot Pydhonie Worli Powai Mulund W Versova Ghatkopar W Sahar Thane W Vihar Lake 7 Dharavi ध र व DH 1980 Bandra Sion Link Road Dharavi Mumbai 2L 11L 27 87L 164 303 C 305 Exp 310 313 311 316 317 BKC 1 BKC 3 BKC 21 AC BKC 22 AC BKC 23 AC Dharavi Depot Bandra Rly Ter E Bandra Colony Bus Stn Santacruz Rly Stn E Bandra E BKC Sion Dharavi Navy Nagar Mantralaya Mazgaon Bhuleshwar Mulund W Kurla W Santacruz E Kalina Borivali E Thane Hiranandani Estate Mulund Maharana Pratap Chowk 8 KalaKilla क ळ क ल ल KK 31 01 2016 Bandra Sion Link Road Dharavi Mumbai 46 52 63 66 176 352 463 A C42Exp C 71Exp C 72Exp C 302 Exp KalaKilla Depot Dharavi Depot Bandra Rly Ter E Bandra Colony Bus Stn Bandra E BKC Sion Cotton Green Dharavi Dadar W Ballard Pier Mulund W Trombay Mira Road Rly Stn E Bhayander Rly Station E Ferry Wharf Matunga W Mahim W 9 Magathane म ग ठण MT 1992 Near Tata Steel Western Express Highway Borivali E Mumbai 400066 209 297 A298 A301 A477 498L 524L A698 C 700 702L 709L 710L Magathane Depot Borivali Stn E Samata Nagar Chandivali Andheri E Borivali E Dahisar E Ghatkopar E Kandivali E Thane Mira Road Rly Station E Bhayandar Rly Station E 10 Dindoshi द ड श DIN 1985 Film City Road Dindoshi Mumbai 282 A287 A288 289 A300 326 327 342 343 344 346 347 349 398L 447 451 452 523L 601 624 646 701L 705L 718L A624 Dindoshi Depot Goregaon Stn E Kandivali Bus Stn Shivshahi Prakalp N N P Gokuldham Kandivali E Malad E Kurla W Mulund W Goregaon E Airoli Mira Road Rly Stn E Mira Road E Bhayandar Rly Station E 11 Majas मज स MJ 15 08 1995 J V L R Jogeshwari E Mumbai 35 308 319 332 333 392 410 415 428 492L 496L 525L 545L Majas Depot Seepz Bus Stn Satbhakti Mandir Jogeshwari E Andheri E Seepz Worli Dadar W Vidya Vihar W Vashi Kurla W Sahar Airport Vikhroli W Bhandup W Thane W 12 Kurla क र ल K 1955 L B S Road Kurla W Mumbai 37 62 311 313 318 320 322 323 330L 332 365 413 426 446 507L 517L 613 618 BKC 2 Kurla Stn W Santacruz Stn E Vidyavihar Bus Stn Santacruz E Kurla W BKC Vidyavihar W Malabar Hill Nepean Sea Road Dadar W Santacruz E Bandra E Vihar Lake Vile Parle E Andheri E Andheri W Sahar Cargo Complex Vashi APMC Market Western Suburb Zone 13 Bandra व द र BN 1980 Bandra Rly Stn W Mumbai 80L 211 214 215 219 220 222 225 321L 422 473 C 55 Exp C 86 Exp C 505 Exp Bandra Bus Stn W Mahim Bus Stn Bandra Reclamation Bus Stn Bandra W Bandra E Khar W Mahim W CBD Belapur Bus Stn Malabar Hill Colaba Backbay Dahisar E Malad E Ghatkopar W Vikhroli W Mulund W Mahul Village 14 Santacruz स त क र झ S 1950 Swami Vivekanand Road Santacruz W Mumbai 28 51 79 83 201 224 231 339 355L 356L C 1 Exp C 12 Exp Santacruz Depot Juhu Vile Parle Bus Stn Santacruz Stn W Santacruz W Khar W JVPD Juhu Dahisar E Dahisar W Worli Colaba Fort Malabar Hill Churchgate Vile Parle W Andheri W Borivali W Jogeshwari E Chembur E Trombay Juhu 15 Goregaon ग र ग व GG 1978 Near Motilal Nagar Goregaon W Mumbai 203 A203 204 205 424 425 454 464L 469L 707L C 33 Exp Goregaon Depot Goregaon Bus Stn Jogeshwari Bus Stn Goregaon W Jogeshwari W Sewri Worli Dahisar W Juhu Andheri W Mulund W Bhandup W Ghatkopar E Goregaon E Bhayandar Rly Stn E 16 Oshiwara ओश वर OSH 1990 Oshiwara Village Goregaon W Mumbai 4L A32 84L 200 221 A203 A221 223L A235 242 A248 251 A252 254 A257 266 A251 A254 A266 A626 A627 Oshiwara Depot Andheri Stn W Yari Road Bus Stn Jogeshwari W Andheri W Versova Mazgaon Mahim Worli Wadala Kandivali E JVPD 17 Poisar प यसर P 1966 Swami Vivekanand Road Kandivali W Mumbai 203 210L 239 244 246 276 277 280 281 284 286 290L Poisar Depot Kandivali Stn W Kandivali W Borivali W Dahisar W Juhu Andheri W Malwani Malad E Andheri E 18 Gorai ग र ई GR 29 01 1996 Lokmanya Tilak Road Gorai Mumbai A 202L 206 A208 226L A240 A245 A247 259 A269 A294 A345 460L 461L Gorai Depot Borivali Stn W P Thakre Nagar Bus Stn Kandharpada Bus Stn Gorai Borivali W Andheri W Dahisar W Dahisar E Goregaon E Andheri E Mulund W Mahim W Santacruz W Ghatkopar W Madh 19 Malvani म लवण MLV 26 01 1991 Malvani Malad W Mumbai A180 207 241 A256 A273 A359 A456 459L A620 A621 A622 Malvani Depot Madh Jetty Marve Malad W Malvani Madh Mulund W Sahar Andheri W Dahisar E Mahim W Juhu Powai Goregaon E Bhayander E 20 Malad म ल ड MLD 01 04 2014 Chincholi Bunder Malad W Mumbai 243 262 270 271 272 Malad Depot Malad Stn W Malad Stn E Malad W Sainath Marg Anand Marg Marve Beach Madh Island Chunabhatti Sion Goregaon W Eastern Suburb Zone 21 Anik आण क A 1988 Salt pan Road Wadala Mumbai A5 58 A59 75 85 181 A341 A360 A361 A362 363 A367 A369 A377 A431 A432 Anik Depot Kurla Bus Stn East Chunabhatti Bus Terminus Kurla E Sion Anik Chunabhatti Mahul Village Dahisar E Trombay Airoli Churchgate Wadala E Dadar Mazgaon Sion Cuffe Parade Girgaon 22 Prateeksha Nagar प रत क ष नगर PN 1996 Salt pan Road Wadala Mumbai 9 14 15 43 60 67 88 169 172 255L 312 348L 501L Prateeksha Nagar Depot Antop Hill Antop Hill Extn Antop Hill Wadala E Matunga E Borivali E Colaba Churchgate Mazgaon Malabar Hill 23 Deonar द वन र D 1969 Sion Trombay Road Deonar Mumbai A21 A26 Exp A92 A364 A380 A382 399L 502L 504L A663 C 21 Exp A 60 Exp Deonar Depot Trombay Anushakti Nagar Chembur E Trombay Mankhurd Anushakti Nagar Borivali E Govandi E Nerul Vashi Bus Stn Kharghar Fort Mahul Village Sahar 24 Shivaji Nagar श व ज नगर SN 1998 Govandi Shivaji Nagar Mumbai 8L A19 A350 A357 372 A375 A376 A379 A383 A404 A488 489L Shivaji Nagar Depot Shivaji Nagar Terminus Dr Ambedkar Udyan Chembur Shivaji Nagar Govandi W Chembur W Goregaon E Mumbai Central Churchgate Fort Bandra W Mahim Chembur Colony Kurla E Chembur E 25 Ghatkopar घ टक पर G 1974 Ghatkopar E Mumbai A185 A325 A381 A385 A394 A397 A419 A421 A427 A430 A453 A470L A481 A494 A499 511L 533L C 53 Exp Ghatkopar Depot Ghatkopar Bus Stn Ghatkopar Stn E Ghatkopar Stn W Kannamwar Nagar 2 Ghatkopar W Ghatkopar E Vihar Lake Chandivali Kannamwar Nagar Vashi APMC Market Nerul Kalamboli Borivali E Andheri E Thane 26 Vikhroli व क र ळ V 1972 L B S Road Vikroli W Mumbai 7L 331 386 387 416 418 478L 602 603 604 605 606 607 608 612 Vikhroli Depot Bhandup Stn W Kanjurmarg Stn W Vikhroli W Ghatkopar W Bhandup W Kanjurmarg W Hiranandani Bus Depot Borivali E Pydhonie 27 Mulund म ल ड MU 1999 Devidayal Road Mulund W Mumbai A391 A396L A402 A403 A409L A412 A414 A423 A493 A484 512L C 61 Exp C 513 Exp Mulund Depot Mulund Stn W Mulund Bus Stn W Mhada Bus Stn E Mulund W Thane Mulund E Bandra W Sewree Nahur Vashi Rly Stn Nerul Bus Stn Mira Road Rly Stn E Andheri E Sahar Bus routes edit BEST bus routes are spread citywide and to neighboring cities BEST operates inter city services to three areas beyond the municipal limits of Mumbai City i e into the limits of the bordering corporations of Navi Mumbai Thane and Mira Bhayandar BEST supplements suburban rails metro rail and monorail in the Mumbai region It is for this reason that BEST always gives priority for feeder routes over other routes BEST uses CNG electric and diesel powered buses for its operation BEST introduced Air conditioned buses in 1998 29 The majority of BEST buses consist of ordinary routes Limited bus services that skip minor stops are used on long routes high capacity routes and routes that provide connectivity beyond Mumbai city The buses have LTD appended to the route number C routes are ultra long routes 5xx LTD numbered buses connect Navi Mumbai with Mumbai Some buses like A 504 504 LTD and C 53 Exp plies till Navi Mumbai s Raigad district thereby connecting the nodes of Kharghar and Kalamboli with Mumbai Buses numbered 4xx mostly like 496 LTD and 497 LTD serve Mulund and Thane and provide the connection to greater Mumbai and buses numbered 6xx LTD and 7xx LTD serves Mira Bhayander region like 706 LTD and 720 LTD Buses number 3xx most likely cater to eastern suburbs Buses numbered 2xx mostly serve western suburbs Buses numbered 1xx mostly serve central suburbs Buses numbered from 1 to 99 mostly serve South Mumbai SoBo As of 2021 the BEST runs approximately 3 800 buses 30 31 ferrying 5 million passengers 32 over 443 routes and has a workforce strength of 38 000 which includes 22 000 bus drivers and conductors BEST plans to induct more AC amp Non AC buses on wet lease and increase total fleet to 6 000 buses by 2021 Besides buses BEST operates a ferry service since 1981 in northern Mumbai across the Manori Creek The barges operate at regular intervals across the shallow creek linking Manori to Marve 33 The BEST bus service suffered two bombings on 6 December 2002 and 28 July 2003 killing six people In August 2006 BEST introduced payphone system and CCTVs on its buses as a response to terror attacks on the city s buses and trains 34 Bus routes are updated till 20th January 2023 Mumbai Ordinary Bus Routes edit The following is a list of the bus routes operated by BEST in Mumbai 35 Route number Origin Destination Notes 1 Electric House Colaba Depot Bandra Reclamation Bus Stn 3 Navy Nagar Jijamata Udyan Also in AC Service 9 Colaba Bus Station Antop Hill 14 Dr Shyama Prasad Mukherjee Chowk Pratiksha Nagar Depot 15 Mantralaya 27 Rani Laxmibai Chowk Sion Vaishali Nagar Mulund W 28 Pt Paluskar Chowk J V P D Bus Station 35 Comrade P K Kurne Chowk Worli Marol Maroshi Bus Station 37 J Mehta Marg Kurla Bus Station W 39 Comrade P K Kurne Chowk Marol Bus Depot 44 Kala Chowky Worli Bus Depot 45 Backbay Bus Depot M M R D A Colony Extension Mahul Also in AC 46 Ferry Wharf Dharavi Depot 49 Maharana Pratap Chowk M M R D A Colony Extension Mahul 50 Ferry Wharf Worli Depot 51 Colaba Bus Station Santacruz Depot Via Carter Road 52 Sharawan Yeshwante Chowk Kala Chowky Dharavi Depot 56 Worli Bus Depot Vesave Yari Road Bus Station 57 Kamala Nehru Park Prabodhankar Thackray Udyan Sewree 58 Wadala Truck Terminal Kurla Bus Station East 61 Swami Dayanand Sarswati Chowk Machhimar Nagar Mahim 62 Pandit Paluskar Chowk Opera House Vidyavihar Bus Station 66 Ballard Pier Rani Lakshmi Chowk Bus Station Also in AC 67 Kamala Nerhu Park Antop Hill 68 Chhatrapati Shivaji Maharaj Terminus Sant Gadge Maharaj Chowk 69 Dr Shyama Prasad Mukherjee Chowk Museum Prabodhankar Thackray Udyan Sewree 75 Bhakti Park Complex Anik Rani Lakshmi Chowk Sion 76 Mantralaya Pratiksha Nagar Depot 79 Santacruz Bus Depot Gorai Depot 83 Colaba Bus Station Santacruz Depot 85 Pt Paluskar Chowk Kurla Bus Station E 88 Mantralaya Pratiksha Nagar Depot 89 Worli Depot 110 Sangam Nagar Wadala East Comrade P K Kurne Chowk Worli 120 Marine Lines Railway Station Dawa Bazar 123 R C Church Vasantrao Naik Chowk 125 Colaba Bus Station Worli Village 126 Chhatrapati Shivaji Maharaj Terminus Jijamata Udyan Mantralaya 135 J Mehta Marg Ferry Wharf 151 Wadala Bus Depot 154 Byculla Railway Station West Nehru Planetarium 164 Maharana Pratap Chowk Mazgaon Dharavi Bus Depot 165 Kasturbha Gandhi Chowk Maheshwari Udyan 166 Vasantrao Naik Chowk Bharani Naka Antop Hill 168 Lal Bahadur Shastri College Wadala Bus Depot 169 Worli Village Pratiksha Nagar Bus Depot 171 Worli Bus Depot Chunabhatti Bus Terminus 172 Prateeksha Nagar Bus Depot Comrade P Kurne Chowk Worli 176 Rani Laxmibai Chowk Sion Hinduja Hospital 181 SEEPZ Village Antop Hill Extension 200 Versova Yari Road Bus Station Wadala Bus Depot Sometimes only till Mahim Bus Station 201 Santacruz Bus Depot Sewree Bus Station 203 Juhu Beach Dahisar Bridge Sometimes only till Poisar Depot 204 Goregaon West Bus Station Dahisar Bridge 205 Jogeshwari West Bus Station Gomant Nagar Dahisar West 207 Malvani Bus Depot Dahisar Bus Station 209 Ashish Complex Dahisar West Samata Nagar Bus Station Kandivali West 211 Bandra Railway Station West Fr Agnel Ashram Bandra West 212 Sewree Bus Station Bandra Reclamation 213 Santacruz Railway Station East 212 TATA Colony Bandra East Bandra Reclamation 214 Bandra Railway Station West Mount Mary Steps Bandra West 220 Khar Railway Station West Bandra Bus Station West 221 Andheri Railway Station West Versova Yari Road Bus Station 222 Chuim Village Bandra West Bandra Bus Station West 224 Borivali Railway Station West Santacruz Depot 225 Dindoshi Bus Depot Bandra Bus Station West 231 Juhu Bus Depot Santacruz Railway Station West 239 Charkop Sector 9 Kandivali Railway Station West 241 Malvani Bus Depot Mahim Bus Station Sometimes till Wadala Bus Depot 242 Andheri Railway Station West Millat Nagar 243 Jankalyan Nagar Malad Railway Station West 244 Borivali Railway Station West Kandivali Railway Station West 246 247 Bunder Pakhadi Village 259 Gorai Bus Depot Andheri Railway Station West Also in AC 262 Goregaon Bus Station West Malad Mindspace 266 Shree Swami Samarth Nagar Extension Andheri Railway Station West 270 Pumping Center Malvani Malad Railway Station West 271 Madh Jetty 272 Marve Beach Essel World 276 Charkop Sector 6 Kandivali Railway Station West 277 Borivali Railway Station West Via Poisar 281 Pushpa Park Malad East 281 Damu Nagar Extension Kandivali Bus Station East 281 S K Resort Borivali West Kandivali Railway Station West 286 Charkop Village 281 Anita Nagar Extension Kandivali Railway Bus Station East 298 Rawalpada Ashok Van Borivali Railway Station East 303 Bandra Bus Station East Mulund Railway Station West 307 Marol Bus Depot Vaishali Nagar Mulund West 308 Majas Bus Depot Vidyavihar Bus Station West 310 Bandra Bus Station East Kurla Railway Station West 312 Pratiksha Nagar Bus Depot SEEPZ Bus Station 313 Santacruz Railway Station East Kurla Railway Station West Via Kapadia Nagar 316 Bandra Bus Station East Bandra Colony Bus Station 317 TATA Colony Bandra East 319 Majas Bus Depot Kurla Railway Station West 320 Filter Pada 320 Santacruz Railway Station East Vidyavihar Bus Railway Station West 323 Chandivali 326 Shivshahi Prakalp Mantri Park Kurla Railway Station West 327 Goregaon Railway Station East 328 Bamandaya Pada Versova Yari Road Bus Station Temporarily Suspended due to Gokhale Bridge Closure 331 Ghatkopar Railway Station West Sahar Cargo Complex 333 Maharishi Valmiki Chowk Andheri East Mahakali Caves 335 Andheri Railway Station East Chandivali 336 JVPD Bus Depot Vidyavihar Bus Station West Temporarily Suspended due to Gokhale Bridge Closure 339 Majas Bus Depot Juhu Bus Station 341 Goregaon Railway Station East Antop Hill 342 Kokan Vikas Aarey Colony 343 Dadasaheb Phalke Chitranagri Filmcity 344 Sankalp Society 346 Shivshahi Prakalp Mantri Park 349 Marol Bus Depot Santosh Nagar Extension 351 Mumbai Central Bus Depot TATA Power Center Mahul 352 Rani Laxmibai Chowk Sion Trombay 354 Worli Bus Depot Kannamwar Nagar No 2 360 Kurla Bus Station East Trombay 361 Mahul Village 363 Via RCF Colony 365 Kurla Railway Station West Sahar Cargo Complex 384 Ghatkopar Bus Station Hiranandani Powai Bus Station 386 Nagbaba Mandir Powai 392 Majas Bus Depot Vikhroli Bus Depot 410 Mahakali Caves 411 Sangharsh Nagar Chandivali Wadala Bus Depot 415 Majas Bus Depot Andheri Railway Station East Agarkar Chowk 418 Hiranandani Powai Bus Station Vikhroli Railway Station West 422 Bandra Bus Station West Vikhroli Bus Depot 423 Maharana Pratap Chowk Mulund Check Naka MHADA Colony Chandivali 424 Mulund Railway Station West Goregaon amp Oshiwara Bus Depot Diverted Via Jogeshwari due to Gokhale Bridge Closure 425 Shivaji Talao Bhandup West Versova Yari Road Bus Station 426 Filterpada Vidyavihar Railway Station West 428 Shivaji Talao Bhandup West Sadbhakti Mandir Jogeshwari East 429 Milind Nagar Asalfha Ghatkopar Railway Station West 432 Kurla Railway Bus Station East Vivekananda School Chembur 446 Kurla Railway Station West Bamandaya Pada 452 Goregaon Railway Bus Station East Mayur Nagar Aarey Colony 454 Shivshahi Prakalp Mantri Park Seven Bungalows Bus Station 463 Rani Laxmibai Chowk Sion Veer Hutatma Bhai Kotwal Udyan Plaza 473 Mahul Village Bandra Bus Station West 601 Anand Nagar Malad East Malad Railway Station East 602 Hiranandani Powai Bus Station Kanjurmarg Railway Station West 603 RCF Colony Bhandup Village Amrut Nagar Vikhroli West 663 Mahul Village Trombay 701 Samata Nagar Bus Station Kandivali East Mira Road Railway Station East Via Srushti Complex Jain Mandir Shanti Nagar 703 Via Kashimira Jangid Circle Mumbai Air Condition bus routes edit The following is a list of the air conditioned bus routes operated by BEST in Mumbai 35 Route number Origin Destination Notes AS 1 Bandra Reclamation Bus Station Electric House Colaba Depot AS 5 Kurla Bus Station East Mantralaya AS 14 M G Hospital Parel R C Church Colaba AS 19 Mantralaya Shivaji Nagar Bus Station West AS 21 Trombay Dr Shyama Prasad Mukherjee Chowk Museum AS 22 Bandra Bus Station East Kurla Railway Station West AS 23 C A Institute B K C AS 25 Backbay Bus Depot Kurla Bus Depot AS 26 Anushakti Nagar Bus Station Electric House Colaba Bus Depot AS 30 Electric House Colaba Bus Depot Chunabhatti Bus Terminus AS 32 Goregaon Bus Station West Versova Yari Road Bus Station AS 41 Ferry Warf Colaba Bus Station AS 59 Veer Hutatma Bhai Kotwal Udyan Dadar Kurla Bus Station East AS 60 Maharana Pratap Chowk AS 63 J Mehta Marg Napean Sea Road Byculla Station W AS 64 Kala Chowky Dadar Railway Station East AS 77 Breach Candy Hospital Byculla Station W AS 82 Mantralaya Worli Bus Depot AS 85 Kurla Bus Station East Opera House Pt Paluskar Chowk AS 86 Comrade P K Kurne Chowk Doordarshan Backbay Bus Depot AS 92 Vasant Rao Naik Chowk Anushakti Nagar Bus Station AS 100 Chhatrapati Shivaji Maharaj Terminus Free Press Journal Road AS 101 Dr Shyama Prasad Mukherjee Chowk Museum Mahatma Phule Market Crawford Market AS 102 Vijay Vallabh Chowk Pydhonie Grant Road Railway Station E AS 103 R C Church Kamala Nehru Park AS 104 Nana Chowk J Mehta Marg AS 105 Kamala Nehru Park Novelty Cinema AS 106 R C Church Kamala Nehru Park Malabar Hill AS 107 Navy Nagar Colaba Mahatma Phule Market Crawford Market AS 108 Chhatrapati Shivaji Maharaj Terminus Kamala Nehru Park Malabar Hill AS 109 Mahatma Phule Market Crawford Market R C Church AS 111 Chhatrapati Shivaji Maharaj Terminus Gateway of India AS 112 Ahilyabai Holkar Chowk Churchgate AS 113 Khadi Bhandar Mahatma Phule Market Crawford Market AS 115 Chhatrapati Shivaji Maharaj Terminus N C P A AS 116 Gateway of India AS 117 Sangam Nagar Wadala East Wadala Railway Station West AS 118 Dadar Railway Station West Worli Village AS 119 Kasturba Gandhi Chowk C P Tank Opera House Pt Paluskar Chowk AS 120 Mangaldas Market AS 121 Backbay Bus Depot J Mehta Marg Napean Sea Road AS 122 Ballard Pier Ahilyabai Holkar Chowk Churchgate AS 124 Colaba Bus Station Worli Bus Depot AS 134 Backbay Bus Depot Prabodhankar Thackray Udyan Sewree AS 135 J Mehta Marg Ferry Wharf AS 136 Backbay Bus Depot Ahilyabai Holkar Chowk AS 137 Navy Nagar AS 138 Backbay Bus Depot Chhatrapati Shivaji Maharaj Terminus AS 139 Geetanagar Colaba AS 153 Byculla Railway Station W Nair Hospital AS 155 Grant Road Railway Station W Cumbala Hill Post Office AS 162 Prabodhankar Thackray Udyan Sewree Worli Village AS 163 Byculla Railway Station East AS 167 Comrade P K Kurne Chowk Worli Prabhadevi Railway Station West A 170 Lower Parel Railway Station A 171 Chunabhatti Bus Terminus Worli Bus Depot AS 174 Antop Hill Veer Hutatmanbai Kotwal Plaza Dadar AS 175 Wadala Railway Station West AS 177 Kala Chowky Parel Railway Station East AS 180 Malavani Bus Depot Chhatrapati Shivaji International Airport Sometimes only till Andheri Railway Station West AS 185 Andheri Railway Station East Kannamwar Nagar No 2 AS 186 Vihar Lake A 203 Andheri Railway Station West Juhu Beach AS 206 Borivali Railway Station West IC Colony AS 216 Borivali Railway Station West Sanskruti Complex Borivali West Via S V Road As 217 Dadar Railway Station East Mint Colony AS 218 TB Hospital A 219 Bandra Bus Station West Bandra Reclamation Bus Station A 221 Andheri Railway Station West Natasha Tower A 234 Jogeshwari West Bus Station Versova Yari Road Bus Station A 235 Millat Nagar Andheri Railway Station West AS 240 Shanti Ashram Borivali West Kandarpada Bus Station AS 245 Charkop Bus Station AS 247 Gorai Creek Borivali Railway Station West A 248 Ramesh Nagar Andheri Railway Station West A 249 Versova Village A 251 Versova Yari Road Bus Station Seven Bungalows Bus Station A 252 Sardar Patel Nagar Andheri Railway Station West A 254 Veera Desai Road Extension AS 256 Malvani Depot Juhu Beach A 257 J V P D Bus Station Andheri Railway Station West A 261 Jogeshwari Bus Station West Goregaon Bus Station West A 263 Bangur Nagar Goregaon West A 264 Samarth Nagar Jogeshwari East Sadhbhakti Mandir A 266 Shree Swami Samarth Nagar Extension Andheri Railway Station West A 268 Shree Swami Samarth Nagar Circle AS 268 Madh Jetty Borivali Railway Station West AS 273 MHADA Colony Malvani Malad Railway Station West AS 283 Dindoshi Bus Depot Damu Nagar Extension Via S V Road AS 287 Thakur Village Kandivali Bus Station East AS 288 Kranti Nagar AS 293 Shree Krishna Nagar Post Office Jai Maharashtra Nagar Borivali East AS 294 Kranti Nagar Borivali Bus Railway Station West AS 295 New Link Road Junction Kandivali West Shanti Ashram Borivali West AS 296 Eksar Metro Station Borivali West Shanti Ashram Borivali West Via S V Road AS 297 Kokanipada Borivali East Borivali Bus Railway Station East AS 299 Borivali Bus Railway Station East Jai Maharashtra Nagar Borivali East AS 300 Kandivali Bus Railway Station East Sanskriti Apartment Kandivali East AS 301 Borivali Bus Railway Station East Hanuman Tekdi Borivali East AS 302 Maharana Pratap Chowk Mulund Check Naka Rani Laxmibai Chowk Sion AS 311 Kurla Railway Station West Santacruz Railway Station East Via Kalina AS 318 Via Vidyanagari AS 325 Ghatkopar Bus Depot Kurla Railway Station West AS 334 Marol Bus Depot AS 337 Chhatrapati Shivaji Maharaj International Airport Andheri Railway Station East AS 338 Sahar Cargo Airport Complex AS 340 Ghatkopar Bus Station Mahul Village AS 341 Rani Laxmibai Chowk Sion Antop Hill AS 345 Gorai Bus Depot Santosh Nagar Extension AS 347 Gokuldham Goregaon Railway Station East AS 350 Shivaji Nagar Bus Station Kurla Bus Railway Station East AS 357 Mumbai Central Bus Depot AS 359 Malvani Bus Depot Hiranandani Powai Bus Station AS 362 Kurla Bus Station East Dr B R Ambedkar Udyan via Chembur Colony AS 364 Trombay Mahul Village via Deonar Village AS 366 Kurla Bus Station East Shivaji Nagar Terminus AS 367 Gadkari Quarry AS 368 Mulund Bus Depot Sewree Bus Station AS 369 Kurla Bus Station East Vashi Naka Chembur AS 370 MHADA Colony Bus Station Mulund East Kelkar College AS 372 Ghatkopar Bus Station Trombay AS 375 Shivaji Nagar Bus Station Bandra Bus Station West Express Route AS 376 Mahim Bus Station AS 377 Kurla Bus Station East S R A Colony Mankhurd AS 378 Mankhurd Railway Station South Trombay AS 379 Ghatkopar Railway Station East Shivaji Nagar Terminus AS 380 Trombay AS 381 Ghatkopar Bus Station TATA Power Center Mahul AS 382 Anushakti Nagar Bus Station Sahar Air Cargo Complex AS 383 Shivaji Nagar Bus Station Gadkari Quarry AS 385 Ghatkopar Bus Station Comrade P Kurne Chowk Worli AS 386 Ghatkopar Railway Station West Barve Nagar AS 391 Mulund Railway Station West Khindipada Dargah AS 394 Vikhroli Bus Station East Kannamwar Nagar No 2 AS 397 Kannamwar Nagar No 124 AS 401 Mulund Railway Station West Vaishali Nagar Mulund West Via Bhakti Marg AS 402 Via ESIC Hospital AS 403 Andheri Railway Station East Agarkar Chowk MHADA Colony Bus Station Mulund East AS 404 Ghatkopar Railway Station East Shivaji Nagar Bus Station AS 405 Mulund Railway Station West Yogi Hills Mulund West AS 406 Ghatkopar Railway Station East Railway Police Colony AS 412 Mulund Railway Station West Ghati Pada AS 413 Santacruz Railway Station East Kunchi Kurve Nagar AS 414 Mulund Railway Station West Nahur Bus Station AS 416 Ghatkopar Railway Station West Amrut Nagar Vikhroli West AS 419 Ghatkopar Bus Station Sangharsh Nagar Chandivali AS 421 Ghatkopar Railway Station West MHADA Colony Chandivali AS 427 Ghatkopar Bus Station Filter Pada AS 430 Mahul Village AS 431 Kurla Railway Bus Station East TATA Power Center Mahul AS 434 Andheri Railway Station East Agarkar Chowk Bamandaya Pada AS 435 Om Nagar Warehouse AS 441 Majas Bus Depot AS 442 Sadbhakti Mandir Majas MHADA Colony AS 443 Andheri Railway Station East Agarkar Chowk Bamandaya Pada AS 447 Goregaon Railway Station East Santosh Nagar Extension AS 449 Dindoshi Bus Depot Balasaheb Thackray Trauma Center SRP Camp AS 451 Goregaon Railway Station East Aadarsh Nagar Aarey Colony AS 456 Shivshahi Prakalp Mantri Park Malvani Bus Depot AS 462 Borivali Railway Station East Vaishali Nagar Dahisar East AS 477 Rushi Van Dahisar East AS 479 Janta Nagar Kandivali East AS 481 Ghatkopar Bus Station Vashi Naka Chembur AS 484 Pawar Nagar Bus Station Thane MHADA Colony Mulund East AS 488 Shivaji Nagar Bus Station Dindoshi Bus Depot AS 493 Anushakti Nagar Bus Station Maharana Pratap Chowk Mulund Check Naka AS 504 Jalvayu Vihar Kharghar Deonar Depot AS 604 Kanjurmarg Railway Station West Bhandup Railway Station West AS 605 Tembipada AS 606 Nagardas Nagar AS 607 Tulshetpada AS 608 Hanuman Nagar Bhandup West Kanjurmarg Railway Station West AS 612 Bhandup Railway Station West AS 613 Sundar Baug Vidyavihar Bus Station West AS 618 Datta Mandir Santacruz Railway Station East AS 620 Malad Bus Depot Malad Railway Station West AS 621 Ushma Nagar AS 622 Jankalyan Nagar AS 624 Anand Nagar Appapada Malad East Malad Railway Station East AS 626 Bhuje Talao Malad Railway Station West A 627 Andheri Railway Station West Mora Village Juhu AS 629 Samata Nagar Bus Station Kandivali East Borivali Railway Station East AS 646 Naagri Niwara 1 amp 2 Goregaon Railway Station East AS 647 Shivshai Prakalp Mantri Park Goregaon Check Naka Aarey Metro Station AS 691 Amar Nagar Mulund Railway Station West AS 696 Konkanipada Extension Dahisar Railway Station East AS 698 National Park Borivali East Borivali Railway Station East AS 808 World Trade Center Ahilyabai Holkar Chowk Churchgate AS 809 N C P A Mumbai Limited Bus Routes edit The following is a list of the limited bus routes operated by BEST in Mumbai 35 Route number Origin Destination Notes 2 LTD Bandra Colony Bus Station Electric House Colaba Bus Depot 4 LTD Goregaon Oshiwara Bus Depot J J Hospital 6 LTD TATA Power Center Mahul Electric House Colaba Bus Depot Sometimes till Mahul Village 7 LTD Vikhroli Bus Depot Vijay Vallabh Chowk Pydhonie 8 LTD Shivaji Nagar Terminus Mantralaya 11 LTD Bandra Colony Bus Station Navy Nagar Sometimes only till Electric House Colaba Bus Depot 21 LTD Trombay Dr Shyamaprasad Mukherjee Chowk Museum 25 LTD Vihar lake Sewree Bus Station 80 LTD Walkeshwar Bandra Bus Station West 84 LTD Goregaon Oshiwara Bus Depot Worli Bus Depot 87 LTD Bandra Colony Bus Station Mantralaya 188 LTD Borivali Railway Station East Kanheri Caves 202 LTD Mahim Bus Station Gorai Bus Depot 210 LTD Versova Yari Road Bus Station Dahisar Bridge Mostly only till Poisar Depot 223 LTD Samata Nagar Bus Station Kandivali East Seven Bungalows Bus Station 226 LTD Prabodhankar Thackeray Nagar Bus Station Charkop Barve Nagar 255 LTD J V P D Bus Station Pratiksha Nagar Bus Depot 321 LTD Mahim Bus Station Barve Nagar 330 LTD Andheri Railway Station East Agarkar Chowk Kurla Railway Station West 348 LTD Dindoshi Bus Depot Pratiksha Nagar Bus Depot 355 LTD Santacruz Bus Depot Trombay 356 LTD Santacruz Bus Depot TATA Power Center Mahul Sometimes only till Vashi Naka Chembur 373 LTD Vaishali Nagar Mulund West Mahul Village 388 LTD Santacruz Railway Station East Kannamwar Nagar No 2 396 LTD Andheri Railway Station East Agarkar Chowk Mulund Check Naka Maharana Pratap Chowk 398 LTD Dindoshi Bus Depot 399 LTD Trombay Marathon Chowk Teen Haath Naka Thane 409 LTD Mulund Bus Depot Sahar Air Cargo Complex 453 LTD Ghatkopar Bus Station Lokmanya Nagar Thane 459 LTD Malvani Bus Depot Mulund Railway Station West 460 LTD Gorai Bus Depot 461 LTD Charkop Bus Station Mulund Check Naka Maharana Pratap Chowk 464 LTD Goregaon Oshiwara Bus Depot Ghatkopar Bus Station 469 LTD Mulund Check Naka Maharana Pratap Chowk 470 LTD Ghatkopar Bus Station Borivali Railway Station East 478 LTD Vikhroli Bus Depot 489 LTD Shivaji Nagar Bus Station Dindoshi Bus Depot 492 LTD Bhoomi Acres Thane Majas Bus Depot 494 LTD Reti Bunder Kalwa Ghatkopar Bus Station 496 LTD Andheri Railway Station East Agarkar Chowk Marathon Chowk Teen Haath Naka Thane 498 LTD Borivali Railway Station East Sangharsh Nagar Chandivali 499 LTD Ghatkopar Bus Station Vrindavan Society Thane 501 LTD Airoli Bus Station Kurla Railway Bus Station East 502 LTD Nerul Sector 46 48 TATA Power Center Mahul 504 LTD Jalvayu Vihar Kharghar Deonar Bus Depot 505 LTD CBD Belapur Bus Station Bandra Bus Station West Also a corridor Route 506 LTD Nerul Bus Station Deonar Bus Depot 507 LTD Vashi Sector 19 Santacruz Railway Station East 511 LTD Nerul Bus Station Ghatkopar Bus Depot 512 LTD Maharana Pratap Chowk Mulund Check Naka 514 LTD Airoli Bus Station Mulund Bus Depot 517 LTD Vashi Sector 19 Santacruz Railway Station East 522 LTD Millenium Business Park Mahape Marol Bus Depot 523 LTD Airoli Bus Station Dindoshi Bus Depot 524 LTD Ghatkopar Bus Station Borivali Railway Station East 525 LTD Majas Bus Depot Vashi Railway Station 526 LTD Jijamata Udyan Zoo Byculla Jalvayu Vihar Kharghar 533 LTD Andheri Railway Station West Vashi Sector 19 545 LTD Airoli Bus Station Andheri Railway Station East Agarkar Chowk 702 LTD Magathane Bus Depot Ghodbunder Village 705 LTD Dindoshi Bus Depot Western Park 706 LTD Marol Bus Depot Bhayandar Railway Station East 707 LTD Goregaon Oshiwara Bus Depot 709 LTD Magathane Bus Depot 710 LTD Bhayandar Railway Station West 720 LTD Malvani Bus Depot Bhayandar Railway Station East Mumbai Corridor Bus Routes edit The following is a list of the corridor bus routes operated by BEST in Mumbai 35 Route number Origin Destination Notes C 1 Colaba Bus Station Santacruz Depot C 10 Dharavi Bus Depot Electric House Colaba Bus Depot C 11 C 12 Santacruz Bus Depot Dahisar Bus Station Dahisar Check Naka C 15 Dindoshi Bus Depot Worli Bus Depot C 21 Colaba Bus Depot Anushakti Nagar Bus Station C 33 Goregaon Bus Station West Worli Bus Depot C 40 Dindoshi Bus Depot Sewree Bus Station C 42 Daldani Park Thane Rani Laxmibai Chowk Sion Also in AC Service C 53 Kalamboli Bus Station Ghatkopar Bus Station C 54 Airoli Bus Station Worli Bus Depot C 55 C B D Belapur Bus Station Bandra West Bus Station C 60 Deonar Bus Depot Borivali Railway Station East Sometimes in AC Service C 61 Mira Road Railway Station East Mulund Bus Depot C 71 Mahim Bus Station C 72 Bhayandar Railway Station East Rani Laxmibai Chowk Sion AC route C 86 Bandra Reclamation Bus Station Backbay Bus Depot C 305 Dharavi Bus Depot C 373 Gawanpada Mulund East Bandra Reclamation Bus Station C 440 Borivali Railway Station East Wadala Bus Depot C 505 C B D Belapur Bus Station Bandra West Bus Station C 513 Vashi Railway Station Mulund Bus Depot C 521 Ghansoli Village Wadala Bus Depot Also a LTD Route C 700 Magathane Bus Depot Thane Railway Station East Also a LTD route C 718 Dindoshi Bus Depot Bhayandar Railway Station East Special Ring Routes AC and Non AC edit The following is a list of the special ring routes operated by BEST in Mumbai Operated from Monday to Saturday except for Sundays and Public Holidays for BKC routes rest routes operated everyday These routes connect railway amp metro stations to business amp residential areas 35 Route Route No on apps Origin Destination Route Map BKC 1 182 Bandra Bus Station East Diamond Market BKC Bandra Bus Station East Kalanagar MMRDA or Family Court RBI Income Tax Office Tata Colony Bharat Nagar Laxmi Tower Bharat Diamond Bourse Diamond Market ICICI Bank Bharat Nagar Tata Colony Income Tax Office RBI MMRDA or Family Court Kalanagar Bandra Bus Station East BKC 2 183 Kurla Bus Station West Swavalamban Bhavan BKC Kurla Bus Station West Buddha Colony Kurla Depot Anjanabai Magar BKC Telephone Exchange Trident Hotel US Consulate General Kautilya Bhavan or Videsh Bhavan MCA Stadium Swavalamban Bhavan Indian Oil MCA Stadium Kautilya Bhavan or Videsh Bhavan US Consulate General Trident Hotel BKC Telephone Exchange Anjanabai Magar Kurla Depot Nehru Nagar LTT SCLR Buddha Colony Kurla Bus Station West BKC 3 187 Bandra Bus Station East CA Institute BKC Bandra Bus Station East Kalanagar MMRDA or Family Court RBI Income Tax Office Tata Colony MMRDA Open Car Park Bank of Baroda Indian Oil MCA Stadium CA Institute BKC MCA Stadium Swavalamban Bhavan MMRDA Open Car Park Bharat Nagar Tata Colony Income Tax Office RBI MMRDA or Family Court Kalanagar Bandra Bus Station East BKC 21 AC A 21 Diamond Market BKC Bandra Bus Station East Kalanagar MMRDA or Family Court RBI Income Tax Office Tata Colony Bharat Nagar Laxmi Tower Bharat Diamond Bourse Diamond Market ICICI Bank Bharat Nagar Tata Colony Income Tax Office RBI MMRDA or Family Court Kalanagar Bandra Bus Station East BKC 22 AC A 22 Kurla Bus Station West Bandra Bus Station East Kalanagar MMRDA or Family Court RBI Income Tax Office Tata Colony Bharat Nagar ICICI Bank Diamond Market Citi Bank BKC Telephone Exchange Anjanabai Magar Kurla Depot Nehru Nagar LTT SCLR Buddha Colony Kurla Bus Station W BKC 23 AC A 23 CA Institute BKC Bandra Bus Station East Kalanagar MMRDA or Family Court RBI Income Tax Office Tata Colony MMRDA Open Car Park Bank of Baroda Indian Oil MCA Stadium CA Institute BKC MCA Stadium Swavalamban Bhavan MMRDA Open Car Park Bharat Nagar Tata Colony Income Tax Office RBI MMRDA or Family Court Kalanagar Bandra Bus Station East PPS 1 AC 889 Magathane Bus Depot Mira Road Railway Station East Magathane Bus Depot Devipada National Park Metro Station Nancy Colony Gartan Pada Dahisar East Metro Station Dahisar Toll Plaza Kashimira Silver Park Jangid Circle Sheetal Nagar MTNL Mira Road Railway Station East Mumbai Airport bus routes edit The following is a list of the airport bus routes operated by BEST in Mumbai As of March 2023 Chalo premium reserved buses are operated on Airport routes 35 Route Route No on apps Origin Destination Notes Airport 1 S 104 Chhatrapati Shivaji Maharaj International Airport Cuffe Parade Macchimaar Nagar Only BEST Bus going on Bandra Worli Sea Link Airport 2 S 105 Sector 35 Kharghar Airport 3 AS 883 Borivali Railway Station East Airport 4 S 106 Lodha Splendora Thane Airport 5 AS 886 Chhatrapati Shivaji Maharaj International Airport Domestic Terminal 1 Airport Terminal 2 to Airport Terminal 1 Airport 6 S 124 Don Bosco School Borivali On September 9 2022 BEST announced an advance ticket reservation system for its airport bus service through the Chalo App 36 Mumbai HOHO bus routes edit The following is a list of the hop in hop off HOHO bus route operated by BEST in Mumbai 35 Route number Origin Destination Notes HOHO 1 AS 885 Juhu Beach Gatway of India Route Juhu Beach Linking Road Hill Road St Andrew s Church Bandra Bandstand Bandra Worli Sealink Worli Siddhivinayak Temple Prabhadevi Nehru Planetarium Mahalaxmi Haji Ali Dargah Pedder Road Babulnath Girgaon Chowpatty Marine Lines Churchgate Museum Gateway of India HOHO 2 AS 885 Gatway of India Juhu Beach Route Gateway of India C S M T J J Flyover Jijamata Udyan Zoo Parel Dadar Mahim Bandra SV Road Juhu Beach HOHO 3 Ring AS 885 Chhatrapati Shivaji Maharaj Terminus Chhatrapati Shivaji Maharaj Terminus Route C S M T J J Flyover Jijamata Udyan Zoo Mahalaxmi Haji Ali Tardeo Pedder Road Babulnath Girgaon Beach Marine Lines N C P A Vidhan Bhavan Gateway of India Asiatic Library Reserve Bank of India Chhatrapati Shivaji Maharaj Terminus Mumbai Premium Bus Routes edit The following is a list of the premium bus routes operated by BEST under banner of Chalo Bus in Mumbai 35 Route number Origin Destination Notes S 101 Lodha Splendora Thane Maker Maxity BKC MMRDA Or Family Court Fully Reserved bus route operated only during peak hours S 102 Bandra Railway Station East ONGC Office BKC Fully Reserved bus route operated only during peak hours S 103 Lodha Splendora Thane Via Hiranandani Estate Maker Maxity BKC MMRDA Or Family Court Fully Reserved bus route operated only during peak hours S 107 Lodha Splendora Thane Hiranandani Garden Powai Fully Reserved bus route operated only during peak hours S 108 Kanjurmarg Railway Station West One Boulevard Powai Fully Reserved bus route operated only during peak hours S 109 Saki Naka Metro Station Hiranandani Garden Powai Fully Reserved bus route operated only during peak hours S 110 Haiko Powai Delfi Powai Fully Reserved bus route operated only during peak hours S 111 Lodha Splendora Thane Gundavali Metro Station Andheri Fully Reserved bus route operated only during peak hours S 112 MMRDA Car Park BKC Gundavali Metro Station Andheri Fully Reserved bus route operated only during peak hours S 113 Bandra Bus Station East Equinox Business Complex BKC Fully Reserved bus route operated only during peak hours S 114 Maker Maxity BKC Sector 35 Kharghar Fully Reserved bus route operated only during peak hours S 115 Maker Maxity MMRDA Or Family Court Sai Sangam CBD Belapur Fully Reserved bus route operated only during peak hours S 116 Marol Depot Sector 35 Kharghar Fully Reserved bus route operated only during peak hours S 118 Hindustan Unilever Ltd Andheri Dosti County Thane Fully Reserved bus route operated only during peak hours S 120 Bahar Cinema Andheri ONGC Office BKC Fully Reserved bus route operated only during peak hours S 121 Agarkar Chowk Andheri Seepz Village Fully Reserved bus route operated only during peak hours S 122 Agarkar Chowk Andheri Chhatrapati Shivaji Maharaj International Airport Fully Reserved bus route operated only during peak hours S 124 Shimpoli Telephone Exchange Borivali Domestic Airport Terminal 1A Fully Reserved bus route operated only during peak hours S 125 Laxmi Tower BKC ICICI Bank Maxus Mall Bhayander Fully Reserved bus route operated only during peak hours S 129 Maker Maxity BKC MMRDA Or Family Court Dosti County Thane Fully Reserved bus route operated only during peak hours S 132 Maker Maxity BKC Bhoomi Oscar Circle Ghansoli Fully Reserved bus route operated only during peak hours S 143 Borivali Station East Marathon Chowk Teen Hath Naka Thane Fully Reserved bus route operated only during peak hours S 145 World Trade Centre Konkan Bhavan Belapur Fully Reserved bus route operated only during peak hours and the only BEST bus to go through Mumbai Trans Harbour Link MTHL S 146 World Trade Centre Lodha Splendora Thane Fully Reserved bus route operated only during peak hours S 147 Comrade P K Kurne Chowk Worli Lodha Splendora Thane Fully Reserved bus route operated only during peak hours S 148 Prabodhankar Thakre Nagar Bus Station Vashi Railway Station Fully Reserved bus route operated only during peak hours S 149 Prabodhankar Thakre Nagar Bus Station Vashi Railway Station Fully Reserved bus route operated only during peak hours S 150 Agarkar Chowk Andheri Vashi Railway Station Fully Reserved bus route operated only during peak hours S 151 Vanrai Or Mhada Colony Flower Valley Or Viviana Mall Fully Reserved bus route operated only during peak hours S 152 Agarkar Chowk Andheri Hiranandani Powai Bus Station Fully Reserved bus route operated only during peak hours S 153 Mumbai Central Depot Veer Kotwal Udyan Plaza Dadar Fully Reserved bus route operated only during peak hours S 154 Chhatrapati Shivaji Maharaj Terminus Chhatrapati Shivaji Maharaj Terminus Fully Reserved bus route operated only during peak hours Types of bus services edit Route Description Ordinary Ordinary routes are the most common with buses on these routes stopping at all stops Buses traveling on these routes are identified by a white route number on a black background Limited Buses on these routes stop only at major stops and skip all the minor stops in between on high volume routes They are identified by the route number in red on a white background The route number ends with LTD Special These buses travel on select routes covering railway station metro station and the central business districts These routes are identified by the route number in white on a red background The route number ends with SPL Corridor These buses travel on ultra long routes which are very high in demand by passengers These routes are identified by route number in red on a yellow background The route number starts with C Air Conditioned These bus routes are air conditioned they can be ordinary limited or point to point The route number starts with A or AS Airport Premium These bus routes are air conditioned and serve the International Airport These routes are identified by route number with word AIRPORT written Hop on Hop off These bus routes are air conditioned and serve Mumbai Darshan These routes are identified by word HOHO written Their livery is a little unique Premium These bus routes are air conditioned and serve under Chalo Bus brand These buses are reserved with passengers requiring to book tickets through Chalo App only No standees allowed and these routes are only operated during peak hours Their livery is unique The routes operated by BEST can be broadly classified in the following categories Feeder Routes These routes feed the railway stations and metro stations either from the residential complexes or business districts East west connectors These are the routes which run east west where railways have no role to play and connect the western suburb with the eastern suburb Trunk routes These routes run south north through the city and are almost parallel to the railways Loop routes Normally BEST routes are point to point but there are some routes in the city which are one way loops Sometimes there are ladies special buses which are deployed during peak hours Boards are fixed on windows of bus reading Ladies Special Since 2019 BEST runs special Tejaswini livery buses which are in yellow and pink colour specially for women passenger AC standard routes These are air conditioned routes across the city AC express routes These route runs on western and eastern express highways to provide faster services to the commuters AC standard routes These are air conditioned ordinary routes across the city AC feeder routes These routes feed the railway stations and metro stations either from the residential complexes or business districts Since 2019 BEST has introduced conductor less AC amp non AC buses where passengers have to buy the ticket before boarding the bus or on bus stops However this is a test project and many passengers as well as staff are not satisfied with this new test project Since 2021 BEST has partnered with Chalo app providing Chalo smart cards and app based ticket booking The aforementioned routes are further classified into types depending on the number of stops the bus takes and the type of bus used Fares and ticketing edit BEST has several options to pay bus fares Single journey paper ticket issued by the bus conductor and validated by ticket punch Chalo App digital ticket Chalo Card National Common Mobility Card Daily pass on Chalo App The fares vary depending on the type Paper tickets are valid only for single journey Commuters have the option to buy a daily pass distance wise bus pass values and zonal pass Students are eligible for discounts on monthly and quarterly passes and senior citizens for discounts on weekly fortnightly monthly and quarterly passes 37 BEST Transport Museum edit The BEST Transport Museum is at Anik Bus depot at Wadala The museum was founded by P D Paranjape the BEST officer who religiously collected bus tickets engines ticket issuing machines from depots across the city The museum was set up in 1984 at BEST s Kurla depot and was shifted to Anik depot in 1993 38 The museum traces the evolution of BEST It houses mini models of charming old BEST buses and ancient trams Hand written placards in Marathi and photographs are on display for the public Entry to the museum is free 39 Electric department edit nbsp Power supplied by the Tata Group is brought to the city across creeks in pylons like these Since 1926 the BEST has been sourcing its power from Tata Power part of the Tata Group conglomerate The power cables are laid underground which reduces pilferage and other losses that plague most other parts of India The nominal rating of power supplied by BEST is 3 phase 50 Hz 220 110 kV Unlike the transport company the electricity department services only the Mumbai City area and not the suburbs It provides power to 5 million residential and commercial establishments 40 and over 33 000 street lights within the city limits As of 2000 BEST supplies a total of 700 MW 938 715 hp with a consumption of 3 216 GWh 11 578 TJ 41 The electricity department has 6 000 employees The city has four 110 kV twenty two 33 kV and 22 kV substations BEST has a distribution loss of around 10 2001 among the lowest in India In 2006 the RPS Renewable purchase specification 42 framework came into force which has made it mandatory for electricity providers to generate or purchase fixed percentage 6 for FY 2009 10 of their power through renewable sources To comply with this act BEST plans to install photovoltaic cells in each of its 25 depots They also plan to use solar power in gardens and street lighting where the demand is low Another option being considered is the possibility of using the 7 000 tonnes 6 889 long tons 7 716 short tons of garbage disposed by the city on a daily basis which can be potentially used to generate 350 megawatts 469 358 hp of electricity 43 Issues edit nbsp Transport revenues nbsp Electricity revenues Blue Income Red Expenditure Green Net profits nbsp Net profit loss In the financial year 2004 05 the company earned 15142 2 million 44 from its electricity department and 839 18 crore from its transport department Profits from its electricity department totalled 152 82 crore US 35m and losses in its transport department totalled 212 86 crore 48 8m giving the company a net loss of 62 04 crore 14 2m For the financial year 2005 06 BEST is expected to earn 15401 3 million 352 92m with a profit of 1408 million 32 3m from the electricity department alone However its transport department is expected to earn 9486 8 million 217 39m with a loss of 1403 0 million 32 26m This gives it an estimated net loss of 5 million 114 575 45 46 Newer management techniques such as retrenching of excess staff 494 till date 13 and the closure of less patronised routes have reduced the losses in recent years from a high of 1 75 billion 40 1m in 2001 47 Daily earnings from its transport system is 20 million 458 450 It collects 7 million 160 450 worth of five rupee coins daily 4 8 million 110 000 worth of ten and twenty rupee notes and 6 million 137 535 worth of fifty rupee notes through its fare collection system This has led a unique situation wherein it has accumulated a surplus of short change In July 2005 the company floated tender inquiries to 54 banks to exchange the loose change which totalled 46 7 million 1 07m However none of the banks sent in a single bid some citing that their vaults are full and others saying it would be unprofitable for low denominations given security considerations 48 Though the BEST is a government owned company it does not receive any financial assistance from the BMC or the state government 13 BEST also earns revenues by way of advertisements on its buses and bus stops and through rent from offices on owned properties The BEST being a public utility company cannot increase electricity and bus fares to maximise its profits An increase when effected is usually carried out to curb losses due to inflation BMC approval is needed before such an increase goes into effect Prior 2003 the BEST Understanding was a case Peter paying for Paul means the Electricity Division was in profit and Transport loss so profit of Electricity was diverted to Transport so break even The company downstream started after the inception of Electricity Act 2003 in that act it is stated that the profit of Electricity supply cannot be diverted but to be used for same entity After taking the issue with Maharashtra Electricity Regulatory Commission the company was running by adjusting the profit but after Supreme Court order it could not adjusted the profit to transport now running in loss Culture and awards editBEST has been a quintessential part of life in Mumbai The red double decker buses modelled on the AEC Routemaster buses of London are one of the defining characteristics of the city When BEST decided to do away with the double deckers for operational reasons recently public protests and sentiment forced it to continue with the service A move to colour all its buses saffron from red in 1997 also drew in criticism resulting in the red colour being retained Bus drivers and conductors have come in for praise in the media for their service during the 2005 Mumbai floods when they ensured that all the stranded passengers were dropped safely to their respective destinations A total of 900 buses were damaged 49 The organisation has received the following awards for safety and management 50 The prize for the second best production achievement by an urban transport body in the country for the year 1982 The second prize for production achievement in Urban Transport during the year 1984 A memento for the Administrative Report and Statement of Accounts of the Undertaking for the year 1983 84 awarded by the selection committee nominated by the Institute of Chartered Accountants of India The first place and the Best production achievement award in the category of urban transport for the year 1986 87 National Productivity Award for the year 1991 92 Award for the best passenger safety record for the year 1994 The award for the Best Passenger Safety performance in Urban Transport in the whole country instituted by the Association of State Road Transport Undertaking ASRTU for the year 1995 96 International Road Safety Award for the year 2003 Future editAmong its future plans is the digitisation project wherein all underground cables sub stations street lights and bus stops would be tracked digitally through the geographical information system It also plans to connect all its electricity meters through a network so that the readings can be taken remotely and in realtime thus obviating the need for monthly manual door to door inspection See also editMumbai Suburban Railway Mumbai Metro Public transport in Mumbai Water transport in Mumbai Transport in Maharashtra Transport in India Maharashtra State Electricity Board Maharashtra Electricity Regulatory CommissionReferences edit Growth of Mumbai amp its Municipal Corporation Quarterly journal of the Local Self Government Institute Mumbai 1976 p 13 David M D 1995 Mumbai the city of dreams a history of the first city in India Himalaya Publishing House pp 199 200 Electricity Arrives in Mumbai BEST Undertaking Archived from the original on 11 October 2006 Retrieved 12 October 2006 Electricity Arrives in Mumbai BEST Undertaking Archived from the original on 8 October 2006 Retrieved 12 October 2006 Motor Bus Appears BEST Undertaking Archived from the original on 15 January 2010 Retrieved 12 October 2006 B E S amp T Company BEST Undertaking Archived from the original on 11 October 2006 Retrieved 12 October 2006 Progress of the Bus Service BEST Undertaking Archived from the original on 11 October 2006 Retrieved 12 October 2006 Alternative modes of Transport BEST Undertaking Archived from the original on 6 October 2006 Retrieved 12 October 2006 Activist Kisan Mehta passes away Times of India 9 March 2015 Retrieved 1 January 2024 Electric Supply BEST Undertaking Archived from the original on 9 October 2006 Retrieved 12 October 2006 Organisational Setup BEST Undertaking Archived from the original on 4 June 2009 Retrieved 12 October 2006 Organisational Setup BEST Undertaking Archived from the original on 29 October 2006 Retrieved 12 October 2006 a b c Kuber Girish 15 August 2005 Road warrior City s bus service proves it s BEST The Economic Times Archived from the original on 29 March 2006 Retrieved 12 October 2006 World Survey of Foreign Railways Transportation Division Bureau of foreign and domestic commerce Washington D C 1936 p 226d Sen S 4 May 2023 BEST s daily bus ridership falls by 2 lakh fleet size shrinks 11 The Times of India Archived from the original on 4 May 2023 Retrieved 4 May 2023 9 lakh govt vehicles buses older than 15 yrs to be scrapped from Apr 1 Gadkari The Times of India 30 January 2023 Archived from the original on 2 February 2023 Retrieved 4 May 2023 a b Rao S 3 May 2023 Most BEST double decker buses to be phased out by year end Hindustan Times Archived from the original on 3 May 2023 Retrieved 5 May 2023 a b Mehta M 24 May 2022 BEST inks Rs 3 675 crore deal India s biggest to get 2 100 e buses in 12 months The Times of India Archived from the original on 10 July 2022 Retrieved 5 May 2023 Sen S 21 February 2023 Country s first electric double decker bus launched on CSMT NCPA route in Mumbai The Times of India Archived from the original on 16 March 2023 Retrieved 5 May 2023 Switch Mobility unveils India s first electric double decker air conditioned bus The Economic Times 18 August 2022 Archived from the original on 18 August 2022 Retrieved 5 May 2023 Mumbai Mirror article published on 29 August 2012 Help line DEPOTS BEST Undertaking Archived from the original on 6 March 2001 Retrieved 26 November 2009 Parking Facilities available at BEST Bus Depot BEST Undertaking Archived from the original on 17 December 2009 Retrieved 26 November 2009 Sen Somit 12 June 2019 BEST finally gets go ahead for 1 250 new buses on wet lease Mumbai News Times of India The Times of India Retrieved 22 February 2020 Korde Kailash 9 July 2019 400 AC buses to make BEST better in Mumbai Hindustan Times Retrieved 22 February 2020 New amp cool BEST begins 12 new AC services in town Andheri Free Press Journal 10 December 2019 Retrieved 22 February 2020 Mumbai To Become First City In The Country To Get 100 Digital Buses With Tap In Tap Out Facility India com 19 April 2022 Rao Shashank 18 April 2022 Tap in tap out ticketing to start this week BEST passengers will have to board bus from front watch video The Free Press Journal A timeline of BEST buses in Mumbai Daily News and Analysis Mumbai 29 June 2013 Retrieved 11 March 2015 3 Puneites in race for Sammelan presidentship The Times of India Composition of Bus Fleet BEST Undertaking Archived from the original on 12 February 2005 Retrieved 12 October 2006 Now running TV ads in Mumbai s BEST buses Rediff com Retrieved 5 August 2011 Bus Transport Profile Brihanmumbai Electric Supply and Transport BEST Archived from the original on 28 June 2002 Retrieved 27 November 2009 DNA Correspondent 26 August 2006 BEST makes a smart move Daily News amp Analysis Retrieved 12 October 2006 a b c d e f g h BEST BEST Retrieved 20 March 2021 Travelling to Mumbai airport Now BEST will let you book ticket in advance The Free Press Journal 9 September 2022 Retrieved 9 September 2022 Buspass Scheme in Detail 2019 PDF BEST Undertaking Retrieved 5 January 2023 Priyanka Bhosale Summer Past time BEST TRANSPORT MUSEUM WADALA Karmayog org Retrieved 16 December 2009 Time Out Mumbai BEST Transport Museum Time Out Mumbai Archived from the original on 24 July 2011 Retrieved 16 December 2009 The BEST is the best option for Mumbai Mumbai DNA Dnaindia com Retrieved on 2013 12 06 Electricity PDF Maharashtra Electricity Regulatory Commission Retrieved 12 October 2006 Archived copy PDF Archived from the original PDF on 21 July 2011 Retrieved 25 May 2009 a href Template Cite web html title Template Cite web cite web a CS1 maint archived copy as title link Albuquerque Olav 8 July 2005 Short of funds BEST looks to solar power The Times of India p 3 10 million 10 million See Indian numbering system Rs 100 million 230 000 US approx Exchange rate Rs 43 6 1 US as of 2005 08 27 100 000 100 000 Finance BEST Undertaking Archived from the original on 16 July 2011 Retrieved 12 October 2006 Joseph Manu 21 August 2005 May the Best Man Win The Times of India p 3 Albuquerque Olav 6 July 2005 You could now approach BEST for some loose change The Times of India TNN p 3 Statistics of Mumbai floods 2005 Karmayog Retrieved 10 May 2009 Awards BEST Undertaking Archived from the original on 29 October 2006 Retrieved 12 October 2006 Notes editMay the Best Man Win Manu Joseph Times of India Mumbai p 3 21 August 2005 BEST will have to wait to become smart Ashley D Mello Times News Network p 3 Times of India 2 July 2005 Short of funds BEST looks to solar power Olav Albuquerque Times of India p 3 8 July 2005 Exit clause introduced in BEST TPC pact Times News Network p 4 Times of India 7 July 2005 BEST to hire buses from private operators Olav Albuquerque Times of India p 7 4 June 2005 You could now approach BEST for some loose change Olav Albuquerque TNN Times of India p 3 2005 07 06 External links edit nbsp Media related to BEST at Wikimedia Commons nbsp Quotations related to Brihanmumbai Electric Supply and Transport at Wikiquote BEST Undertaking Archived 7 July 2011 at the Wayback Machine Official site of the BEST Tram car arrives BEST Undertaking Archived from the original on 22 October 2008 Retrieved 27 August 2005 Motor Bus appears BEST Undertaking Archived from the original on 15 January 2010 Retrieved 27 August 2005 Electricity arrives in Mumbai BEST Undertaking Archived from the original on 9 April 2005 Retrieved 27 August 2005 B E S amp T Company BEST Undertaking Archived from the original on 3 September 2005 Retrieved 27 August 2005 B E S T Undertaking BEST Undertaking Archived from the original on 8 September 2005 Retrieved 27 August 2005 Progress of Bus Service BEST Undertaking Archived from the original on 11 October 2006 Retrieved 27 August 2005 Alternative modes of transport BEST Undertaking Archived from the original on 6 October 2006 Retrieved 27 August 2005 Electric Supply BEST Undertaking Archived from the original on 9 October 2006 Retrieved 27 August 2005 Organisational Setup Transport BEST Undertaking Archived from the original on 4 June 2009 Retrieved 27 August 2005 Organisational Setup Electric BEST Undertaking Archived from the original on 29 October 2006 Retrieved 27 August 2005 Financial Highlights and Budget Estimates BEST Undertaking Archived from the original on 16 July 2011 Retrieved 27 August 2005 Awards BEST Undertaking Archived from the original on 29 October 2006 Retrieved 27 August 2005 Road warrior City s bus service proves it s BEST The Economic Times 15 August 2005 Archived from the original on 29 March 2006 Retrieved 30 August 2005 BEST Committee Municipal Corporation of Greater Mumbai Retrieved 30 August 2005 Electricity pdf PDF Maharashtra Electricity Regulatory Commission Retrieved 30 August 2005 Retrieved from https en wikipedia org w index php title Brihanmumbai Electric Supply and Transport amp 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