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Business process automation

Business process automation (BPA), also known as business automation,[1] similar but separate from business process management (BPM), is the technology-enabled automation of business processes.[2]

Deployment edit

Toolsets vary in ability, but there is an increasing trend towards the use of artificial intelligence technologies that can understand natural language and unstructured data sets, interact with human beings, and adapt to new types of problems without human-guided training.[3]

In order to automate the processes, connectors are needed to fit these systems/solutions together with a data exchange layer [jargon]to transfer the information. A process driven messaging service is an option for optimizing data exchange layer. By mapping the end-to-end process workflow, an integration between individual platforms using a process driven messaging platform can be built.[citation needed]

A business process management implementation edit

A business process management system is different from BPA. However, it is possible to build automation on the back of a BPM implementation. The actual tools to achieve this vary, from writing custom application code to using specialist BPA tools. The advantages and disadvantages of this approach are linked – the BPM implementation provides an architecture for all processes in the business to be mapped, but this in itself delays the automation of individual processes and so benefits may be lost in the meantime.[4]

Robotic process automation edit

The practice of performing robotic process automation (RPA) results in the deployment of attended or unattended software agents into an organization's environment. These software agents, or robots, are deployed to perform pre-defined structured and repetitive sets of business tasks or processes. The goal is for humans to focus on more productive tasks, while the software agents handle the repetitive ones.[5]

BPA providers tend to focus on different industry sectors but the underlying approach tends to be similar in that BPA providers will attempt to provide the shortest route to automation by interacting with the user interface rather than going into the application code or database behind it.[6] BPA providers also simplify their own interface to the extent that these tools can be used directly by non-technical staff.[citation needed] The main advantage of these toolsets is, therefore, their speed of deployment.[citation needed]

Use of artificial intelligence edit

Artificial intelligence software robots are deployed to handle unstructured data sets (like images, texts, audios) and are deployed after performing and deploying robotic process automation: They can, for instance, populate an automatic transcript from a video. The combination of automation and artificial intelligence (AI) brings autonomy for the robots, along with the capability in mastering cognitive tasks:[7] At this stage, the robot is able to learn and improve the processes by analyzing and adapting them.[8]

AI plays a pivotal role in enhancing the capabilities of BPA by enabling machines to understand natural language, interact with humans, and adapt to evolving challenges without explicit programming. In BPA, AI excels in handling unstructured data sets, such as images, texts, and audios, bringing a level of cognitive understanding to automation processes. Through the deployment of AI-powered software robots, businesses can achieve a higher degree of autonomy in handling complex tasks, such as automatic transcription from videos, thereby freeing human resources to focus on more strategic and creative endeavors. The integration of AI with BPA not only accelerates task completion but also facilitates continuous learning and improvement, as machines analyze and adapt processes over time, contributing to a more agile, efficient, and innovative business environment.

See also edit

References edit

  1. ^ Tharp, Matthew. "Mapping Out Business Process Automation: How BPM Functions Like A GPS". Forbes. Retrieved 2019-12-03.
  2. ^ "Business Process Automation (bpa)". Gartner. Retrieved 2019-12-03.
  3. ^ Schmelzer, Ron. "From Process Automation To Autonomous Process". Forbes. Retrieved 2020-07-08.
  4. ^ Bloomberg, Jason. "Whatever Happened To Business Process Management Software?". Forbes. Retrieved 2020-07-08.
  5. ^ Messer, James. "Why Automated Billing Is Essential For Business Growth". Forbes. Retrieved 2020-07-08.
  6. ^ "Low-code platforms help with project backlogs and software development training". TechRepublic. from the original on 2020-05-05. Retrieved 2021-05-13.
  7. ^ Schmelzer, Ron. "From Process Automation To Autonomous Process". Forbes. Retrieved 2020-07-08.
  8. ^ "Intelligent Process Automation: The 4 Levels of AI-Enablement". Cognilytica. 15 February 2018. Retrieved 2020-07-08.

business, process, automation, process, automation, redirects, here, industrial, process, automation, systems, process, automation, system, this, article, multiple, issues, please, help, improve, discuss, these, issues, talk, page, learn, when, remove, these, . Process automation redirects here For industrial process automation systems see Process automation system This article has multiple issues Please help improve it or discuss these issues on the talk page Learn how and when to remove these template messages This article needs additional citations for verification Please help improve this article by adding citations to reliable sources Unsourced material may be challenged and removed Find sources Business process automation news newspapers books scholar JSTOR October 2018 Learn how and when to remove this template message This article s tone or style may not reflect the encyclopedic tone used on Wikipedia See Wikipedia s guide to writing better articles for suggestions October 2018 Learn how and when to remove this template message Learn how and when to remove this template message Business process automation BPA also known as business automation 1 similar but separate from business process management BPM is the technology enabled automation of business processes 2 Contents 1 Deployment 2 A business process management implementation 3 Robotic process automation 4 Use of artificial intelligence 5 See also 6 ReferencesDeployment editThis section may be too technical for most readers to understand Please help improve it to make it understandable to non experts without removing the technical details November 2023 Learn how and when to remove this template message Toolsets vary in ability but there is an increasing trend towards the use of artificial intelligence technologies that can understand natural language and unstructured data sets interact with human beings and adapt to new types of problems without human guided training 3 In order to automate the processes connectors are needed to fit these systems solutions together with a data exchange layer jargon to transfer the information A process driven messaging service is an option for optimizing data exchange layer By mapping the end to end process workflow an integration between individual platforms using a process driven messaging platform can be built citation needed A business process management implementation editA business process management system is different from BPA However it is possible to build automation on the back of a BPM implementation The actual tools to achieve this vary from writing custom application code to using specialist BPA tools The advantages and disadvantages of this approach are linked the BPM implementation provides an architecture for all processes in the business to be mapped but this in itself delays the automation of individual processes and so benefits may be lost in the meantime 4 Robotic process automation editMain article Robotic process automation The practice of performing robotic process automation RPA results in the deployment of attended or unattended software agents into an organization s environment These software agents or robots are deployed to perform pre defined structured and repetitive sets of business tasks or processes The goal is for humans to focus on more productive tasks while the software agents handle the repetitive ones 5 BPA providers tend to focus on different industry sectors but the underlying approach tends to be similar in that BPA providers will attempt to provide the shortest route to automation by interacting with the user interface rather than going into the application code or database behind it 6 BPA providers also simplify their own interface to the extent that these tools can be used directly by non technical staff citation needed The main advantage of these toolsets is therefore their speed of deployment citation needed Use of artificial intelligence editArtificial intelligence software robots are deployed to handle unstructured data sets like images texts audios and are deployed after performing and deploying robotic process automation They can for instance populate an automatic transcript from a video The combination of automation and artificial intelligence AI brings autonomy for the robots along with the capability in mastering cognitive tasks 7 At this stage the robot is able to learn and improve the processes by analyzing and adapting them 8 AI plays a pivotal role in enhancing the capabilities of BPA by enabling machines to understand natural language interact with humans and adapt to evolving challenges without explicit programming In BPA AI excels in handling unstructured data sets such as images texts and audios bringing a level of cognitive understanding to automation processes Through the deployment of AI powered software robots businesses can achieve a higher degree of autonomy in handling complex tasks such as automatic transcription from videos thereby freeing human resources to focus on more strategic and creative endeavors The integration of AI with BPA not only accelerates task completion but also facilitates continuous learning and improvement as machines analyze and adapt processes over time contributing to a more agile efficient and innovative business environment See also editAI alignment Artificial intelligence detection software Business driven development Business Process Model and Notation Business process reengineering Business Process Execution Language BPEL Business rules engine Comparison of business integration software Job scheduler Real time enterprise Runbook Synthetic intelligence Weak AIReferences edit Tharp Matthew Mapping Out Business Process Automation How BPM Functions Like A GPS Forbes Retrieved 2019 12 03 Business Process Automation bpa Gartner Retrieved 2019 12 03 Schmelzer Ron From Process Automation To Autonomous Process Forbes Retrieved 2020 07 08 Bloomberg Jason Whatever Happened To Business Process Management Software Forbes Retrieved 2020 07 08 Messer James Why Automated Billing Is Essential For Business Growth Forbes Retrieved 2020 07 08 Low code platforms help with project backlogs and software development training TechRepublic Archived from the original on 2020 05 05 Retrieved 2021 05 13 Schmelzer Ron From Process Automation To Autonomous Process Forbes Retrieved 2020 07 08 Intelligent Process Automation The 4 Levels of AI Enablement Cognilytica 15 February 2018 Retrieved 2020 07 08 Retrieved from https en wikipedia org w index php title Business process automation amp oldid 1217196212, wikipedia, wiki, book, books, library,

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