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Wikipedia

Network Solutions

May 18, 2023

Network Solutions, LLC is an American-based technology company and a subsidiary of Web.com, the 4th largest .com domain name registrar with over 6.7 million registrations as of August 2018.[1] In addition to being a domain name registrar, Network Solutions provides web services such as web hosting, website design and online marketing, including search engine optimization and pay per click management.

Network Solutions
Industryinternet, IT Services
Founded1979; 44 years ago (1979)
HeadquartersHerndon, Virginia,
Jacksonville, Florida
,
U.S.
Services
ParentWeb.com
Websitenetworksolutions.com

History

Network Solutions started as a technology consulting company incorporated by Emmit McHenry with Ty Grigsby, Gary Desler and Ed Peters in Washington, D.C., in 1979.[2][better source needed]

In its first few years, the company focused on systems programming services, primarily in the IBM environment. Annual revenues passed $1 million in 1982, growing to $18.5 million in 1986.

Network Solutions, Inc. (NSI) first operated the domain name system (DNS) registry under a sub-contract with the U.S. Defense Information Systems Agency (DISA) in September 1991. NSI gave out names in the .com, .org, .mil, .gov, .edu and .net Top Level Domains (TLDs) for free, along with free Internet Protocol (IP) address blocks. The Network Information Center at SRI International had performed the work under Elizabeth J. Feinler since 1972.[3]

In 1992, NSI was the sole bidder on a grant from the National Science Foundation (NSF) to further develop the domain name registration service for the Internet. In 1993, NSI was granted an exclusive contract by the NSF to be the sole domain name registrar for .com (commerce), .net (network) and .org (organization) TLDs, a continuation of work NSI had already been doing.[4] NSI also maintained the central database of assigned names called WHOIS. A contract was given to Boeing to operate the .mil TLD registry, and was also performed by NSI under subcontract.

In May 1993, the NSF privatized the domain name registry; Network Solutions was the only bidder on the $5.9 million annual contract to administer it.

In March 1995, the company was acquired by Science Applications International Corporation (SAIC) for $4.7 million. At that time, the company managed 60,000 domain names.[5]

Following the acquisition by SAIC, the NSF gave Network Solutions authority to charge for domain name registrations. Network Solutions imposed a charge of $100 for two years registration. 30% of this revenue went to the NSF to create an "Internet Intellectual Infrastructure Fund."[4][6][7] In 1997, a lawsuit was filed charging Network Solutions with antitrust violations with regard to domain names.[8] The 30% of the registration fee that went to the NSF was ruled by a court to be an illegal tax.[9][10] This led to a reduction in the domain name registration fee to $70[11] (for two years).[12]

Network Solutions also implemented a policy of censoring domain names. This came to light when Jeff Gold attempted to register the domain name shitakemushrooms.com but was unable to. Network Solutions' automated screening system blocked the registration "because it contains four letters they consider obscene", though the domain name 'shit.com' had been successfully registered.[13] Network Solutions argued that it was within its First Amendment rights to block words it found offensive, even though it was operating pursuant to contract with a Federal agency.[4][14]

Network Solutions' $100 charge and its monopoly position in the market were contributing pressures that resulted in the creation of the International Ad Hoc Committee and a failed attempt to take control of the domain name system, and to the U.S. Department of Commerce and National Telecommunications and Information Administration (NTIA) releasing a white paper and ultimately contracting with the Internet Corporation for Assigned Names and Numbers (ICANN) to administer the DNS.

In September 1997, the Network Solutions (Nasdaq: NSOL) became a public company via an initial public offering (IPO).[15]

After the formation of ICANN in 1998, the domain name industry opened up to partial competition, with NSI retaining its monopoly on .com, .net and .org but having to recognize a separation between the functions of a registry, which manages the underlying database of domain names, and that of a registrar, which acts as a retail provider of domain names. To achieve this separation, NSI created a "firewall" between the two new divisions of the business, creating separate technical infrastructure, organizations, and facilities. By the end of 1999 the fee for registration had been reduced, from $34.99,[16] to a wholesale rate of $6 per year to registered resellers.

In May 1999, Jim Rutt was named chief executive officer of the company; he stepped down in February 2001.[17]

In 2000, at the peak of the dot-com bubble, the company was acquired by VeriSign for $21 billion in stock (Nasdaq: VRSN).[18]

On October 17, 2003, VeriSign announced the sale of Network Solutions to Pivotal Equity Group for $100 million.[19][20][clarification needed]

In January 2006, Network Solutions acquired MonsterCommerce, an e-commerce company in the Greater St. Louis area.[21][22]

In February 2007, General Atlantic, a private equity firm, acquired the company for a reported $800 million.[23][24]

In January 2008, Roy Dunbar was appointed CEO.[25]

On November 2, 2009, Tim Kelly, president of the company, replaced Dunbar as CEO. Dunbar continued to act as chairman and advisor to the company.[26][27]

In August 2011, Web.com announced the acquisition of the company for $405 million and 18 million shares of newly-issued Web.com stock (Nasdaq: WWWW), which closed at $8.66 per share before the announcement, for a total purchase price of about $560 million.[28][29] The acquisition was completed on October 27, 2011.[30]

This was immediately followed by the departure of CEO Kelly, and other leadership. Large scale employee layoffs began the following day as well. By December 31, 2011, over half of the office space in the Herndon, Virginia, headquarters had been vacated, and on March 31, 2012, the company's Belleville, Illinois, office was closed.[31]

In June 2020, Network Solutions revoked the domain name registration of two hate sites (VDARE and niggermania.com) after receiving a demand letter from the Lawyers’ Committee for Civil Rights Under Law, a civil rights organization.[32]

2008 domain name front running class action lawsuit

Further information: Domain name front running

Network Solutions offers a search engine which permits users to find out if a domain name is available for purchase.[33] Unregistered domain names entered into this search engine are then speculatively reserved by Network Solutions.[33] This "reservation" can be removed by anyone immediately by contacting Network Solutions customer service hotline, or it will automatically unreserve within four days, allowing the domain to be freely registered anywhere. Also, visitors searching for domain names on their website allow the reservation when they click "OK" on the Reservation Confirmation dialog box. Clicking "Cancel" will prevent the domain name from being reserved.

On January 8, 2008, Domain Name Wire published a story alleging that Network Solutions practices domain name front running.[33] "If you try to register a domain at Network Solutions, but decide not to register it, you won't be able to register it anywhere else", the article says.[33] "Network Solutions registers the domain in its company name with the words 'This Domain is available at NetworkSolutions.com'."[33] Circle ID reported on January 8, 2008, that Jonathon Nevett, Vice President of Policy at Network Solutions and one of the seven members of the ICANN community who was consulted by the ICANN committee looking at registrar abuse of domain "tasting", as the availability search practice is called,[34] had offered a response to the news story stating Network Solutions' policy.[35] The policy was "a security measure to protect our customers", said Nevett.[35] "When a customer searches for an available domain name at our website, but decides not to purchase the name immediately after conducting the search", Nevett added, "after the search ends, we will put the domain name on reserve."[35] Nevett said that if the domain was "not purchased within 4 days, it will be released back to the registry and will be generally available for registration."[33] But once a name was supposedly "reserved" for a potential customer, not only was it not available at any less expensive registrar, but the fee charged by Network Solutions went up to $35 instead of the original fee charged of around $10.

Jay Westerdal, one of the seven members of the ICANN community who was consulted by the ICANN committee looking at domain tasting abuse,[34] published an article on Domain Tools on January 8, 2008, stating that Network Solutions is exposing the domains to domain tasters.[36] The domain tasters "will snipe those domain up milliseconds after Network Solutions deletes them", says Westerdal.[36] "It is a deplorable action that Network Solutions would announce potential domain names to the entire world", Westerdal added.[36] On January 8, 2008, Tucows, the largest publicly traded domain name registrar, published an article on its company web site titled "Registrar Reputation and Trust" criticizing Network Solutions policy.[37] "Potential Registrants are effectively forced to purchase the domain from Network Solutions for a period of four days at which point the domain is dropped", wrote Tucows employee James Koole.[37] Koole says that Tucows has found a way to address the issue of domain tasting and has policies in place that uphold the rights of Registrants.[37] "Tucows works to prevent domain name tasting by charging our Resellers a monetary fee on domain name registrations that are cancelled within the five-day Add Grace Period (AGP)", Koole said.[37] "Tucows doesn't use WHOIS query data or search data from our API to front-run domain names", Koole added.[37]

On January 9, 2008, Cnet reported that Network Solutions will soon not register domains when people search for domains from the company's Whois search page, will offer only an "under construction" page for sites that it has reserved, and newly reserved pages won't be linked to the numerical Internet addresses that allow Web browsers to locate the pages.[38] Network Solutions will continue to register domains when people search for domains from the company's home page.[38]

Class action and resolution

On February 25, 2008, law firms Kabateck LLP, (then Kabateck Brown Kellner), and Engstrom, Lipscomb & Lack, filed class-action lawsuits, McElroy v. Network Solutions LLC, et. al and James Lee Finseth v. Network Solutions LLC, against the company for front running, which was settled in favor of the plaintiffs, in 2009.[39]

Controversies

Server breach

In August 2009, Network Solutions notified customers that its servers were breached, and led to the exposure of names, address, and credit card numbers of more than 573,000 people who made purchases on Web sites hosted by the company.[40] Susan Wade, a spokesperson for Network Solutions, said, "We really feel terrible about this". At the time of this writing[when?], NSI does not know how their servers were compromised.

Malware

One year later in August 2010, Network Solutions discovered that one of their widgets offered to their domain registration and hosting customers was capable of distributing malware by sites displaying it. As many as 5,000,000 of their registered domains may have been affected by the hack. The affected widget was at least temporarily addressed by Network Solutions, who were able to make changes to the code to prevent it from loading.[41]

WebLock Service

In January, 2014 Network Solutions' marketing department sent an email to customers stating that the company would be automatically enrolling customers in a new security program called WebLock, for an initial charge of $1,850 for the first year and $1,350 each subsequent year. The company claimed the cost offset new security features to protect domains, including registering as a "certified user" and confirmation of configuration changes with those "certified users".[42]

... To help recapture the costs of maintaining this extra level of security for your account, your credit card will be billed $1,850 for the first year of service on the date your program goes live... After that you will be billed $1,350 on every subsequent year from that date. If you wish to opt out of this program you may do so by calling us at 1-888-642-0265.

Web.com COO Jason Teichman later clarified that the program would actually be opt-in, saying "we did not do a good job in wording that [email]" and "It's not our intention to enroll anyone in a program they don't want."[43]

Publishing Non-Public Information

In September, 2009, Network Solutions began publishing a list of domain name WHOIS searches performed by customers and other service users in the past day.[44]

Fitna controversy

In March 2008, "Fitnathemovie.com", a website that Dutch politician Geert Wilders had reserved at Network Solutions, was taken offline. Wilders intended to host a film he had created, Fitna. At that time, the only page on the site was a picture of the Qur'an accompanied by the text "Geert Wilders presents Fitna" and "Coming soon". Network Solutions' notice stated that they were "investigating whether the site's content is in violation of the Network Solutions Acceptable Use Policy".[45] Wilders said the 15-minute film will show how verses from the Qur'an are being used today to incite modern Muslims to behave violently and anti-democratically.[46]

As a result of Network Solutions' decision, "fitnathemovie.com" was not available to the public on the day of the film's release. Wilders expressed his displeasure with Network Solutions for pre-censoring the domain name.[citation needed]

Network Solutions also came under criticism because although they refused to host Wilders' website, they had provided registration services for the Hezbollah domain hizbollah.org.[47] In response to these criticisms, Network Solutions agreed that hizbollah.org violated their acceptable use policy and ceased hosting that web site, as well.[citation needed]

Due to heavy media coverage, many people were aware of the film's existence and the controversy surrounding its domain name. Some were outraged by the actions of Network Solutions in dealing with one of its customers. Freedom of speech protestors created videos commenting on the situation, and some uploaded Wilders' film to social networking sites such as YouTube shortly after its release. Protestors for both sides created their own blogs and video statements on the matter. Anti-censorship protestors took their campaigns to sites such as YouTube in order to alert others of the situation.[48] On March 23, 2008, Brian Krebs of the Washington Post published an article explaining more facts related to the event. Krebs wrote that Network Solutions spokesperson Susan Wade stated that Network Solutions had received several complaints regarding the website, but she did not elaborate on the specific nature of the complaints.[49]

Controversy over subdomain hijacking

In April 2008, reports indicated that in addition to the aforementioned front-running practices, Network Solutions had begun exploiting an obscure provision of its end-user license agreement that permits it to use and advertise on its users' unassigned subdomains, even despite the registration and private ownership of the top-level domain itself.[50] The provision states:

'You also agree that any domain name directory, sub-directory, file name or path (e.g.) that does not resolve to an active web page on your Web site being hosted by Network Solutions, may be used by Network Solutions to place a "parking" page, "under construction" page, or other temporary page that may include promotions and advertisements for, and links to, Network Solutions' Web site...'"[51]

Ars Technica has documented how to opt out of this scheme,[52] but many[who?] private domain holders and privacy advocates cite the move as another step in Network Solutions' series of recent attempts to push the boundaries of profitability and responsibility in its domain practices.[citation needed][53]

Races.com controversy

According to a Wired.com article, in 1999 Network Solutions bungled the transfer of "races.com", accidentally placing it back into the pool of available domain names. MBA student John McLanahan purchased the domain privately for thousands of dollars. A domain name speculator was able to obtain it, and demanded $500,000 for its return.[54]

Misleading customers over refunds

In April 2015, the Federal Trade Commission announced that Network Solutions had agreed to settle charges that it misled consumers who bought web hosting services by promising a full refund if they canceled within 30 days. In reality, the FTC stated, the company withheld substantial cancellation fees amounting to up to 30 percent of the refund.[55]

See also

References

  1. ^ Allemann, Andrew (December 4, 2018). ".Com Winners: Some shakeup in the top 10". Domain Name Wire.
  2. ^ Coleman, Lauren DeLisa (June 28, 2012). "Black founder of Internet domain registry, Network Solutions, reminisces on racial barriers in tech sector". The Grio.
  3. ^ . Alumni Hall of Fame. SRI International. 2000. Archived from the original on February 1, 2013. Retrieved June 13, 2013.
  4. ^ a b c "History of DNS". cybertelecom.org. Retrieved April 5, 2008.
  5. ^ Bigelow, Bruce V. (July 29, 2009). "The Untold Story of SAIC, Network Solutions, and the Rise of the Web—Part 1". Xconomy.
  6. ^ . Federal Trade Commission. Archived from the original on May 30, 2008. Retrieved April 5, 2008.
  7. ^ Leavitt, N. (1999). "Domain name solution causes new problems". Computer. IEEE. 32 (10): 11–15. doi:10.1109/MC.1999.796102. S2CID 7652492.
  8. ^ "Network Solutions sued for domain-name antitrust". sunsite.uakom.sk. Retrieved April 5, 2008.
  9. ^ . Court TV. Archived from the original on February 21, 2008. Retrieved April 5, 2008.
  10. ^ "Judge rules domain fees illegal". news.com. Retrieved April 5, 2008.
  11. ^ Lake, Matt (June 7, 2000). . CNN. Archived from the original on March 17, 2008. Retrieved August 19, 2020.
  12. ^ Kornblum, Janet (March 16, 1998). . CNET. Archived from the original on October 6, 2012. Retrieved April 5, 2008. ... 30 percent less to register domain names ...
  13. ^ Festa, Paul (April 27, 1998). "Food domain found 'obscene'". CNET. Archived from the original on July 16, 2012. Retrieved August 19, 2020.
  14. ^ Festa, Paul (February 23, 1999). "NSI lets a bad word slip". CNET. Archived from the original on July 12, 2012. Retrieved August 19, 2020.
  15. ^ . NASDAQ. Archived from the original on May 2, 2016. Retrieved August 19, 2020.
  16. ^ "History of Domain Names". Archived from the original on July 8, 2011. Retrieved November 11, 2010.
  17. ^ ElBoghdady, Dina (February 27, 2001). "Network Solutions CEO to Step Down". The Washington Post.
  18. ^ Non, Sergio G. (March 7, 2000). "VeriSign buys Network Solutions for $21B". ZDNet.
  19. ^ Musgrove, Mike (October 17, 2003). "VeriSign to Sell Registrar Unit For $100 Million". The Washington Post.
  20. ^ Schwartz, John (October 17, 2003). "VeriSign Sells An Operation That Registers Net Addresses". The New York Times.
  21. ^ Desloge, Rick (December 18, 2005). "MonsterCommerce bought by giant Network Solutions". American City Business Journals.
  22. ^ Hamblen, Matt (December 16, 2005). "Network Solutions buys MonsterCommerce". Computerworld.
  23. ^ "Network Solutions Announces Ownership Change" (Press release). Business Wire. February 6, 2007.
  24. ^ Tam, Pui-Wing (May 30, 2007). "How Najafi Cos. Hit The Buyout Jackpot". The Wall Street Journal.
  25. ^ "Network Solutions Names W. Roy Dunbar as CEO" (Press release). Business Wire. January 17, 2008.
  26. ^ "Network Solutions Names Tim Kelly as Chief Executive Officer" (Press release). Business Wire. November 2, 2009.
  27. ^ Darcy, Darlene (November 2, 2009). "Network Solutions names Tim Kelly CEO". American City Business Journals.
  28. ^ Flook, Bill (August 3, 2011). "Network Solutions sold to Web.com for $405M and stock". American City Business Journals. Retrieved August 19, 2020.
  29. ^ "Web.com to Acquire Network Solutions" (Press release). Globe Newswire. August 3, 2011.
  30. ^ "Web.com Announces Completion of Network Solutions Acquisition" (Press release). Web.com. October 27, 2011.
  31. ^ "Internet service provider closing metro-east office". Belleville News-Democrat. August 3, 2011. Retrieved February 10, 2012.
  32. ^ "Lawyers' Committee for Civil Rights Under Law Forces Two White Supremacist Websites to Shut Down". June 23, 2020.
  33. ^ a b c d e f Domain Name Wire. "Network Solutions Faces PR Nightmare Over Domain FrontRunning", January 8, 2008.
  34. ^ a b ICANN. "SAC 022 SSAC Advisory on Domain Name Front Running", page 10. October, 2007.
  35. ^ a b c Circle ID. "Network Solutions Responds to Front Running Accusations" by CircleID Reporter. January 8, 2008.
  36. ^ a b c Westerdal, Jay (January 8, 2008). . Domain Tools. Archived from the original on December 30, 2012.
  37. ^ a b c d e Tucows. "Registrar Reputation and Trust" by James Koole 2013-10-16 at the Wayback Machine, January 8, 2008.
  38. ^ a b Cnet. "Network Solutions amends Net registration process" by Stephen Shankland. January 9, 2008.
  39. ^ "Notice of Class Action Settlement in the Matters of McElroy v. Network Solutions LLC, et. al, Case No. CV 08-01247 PSG (VBKx) Finseth v. Network Solutions LLC, Case No. CV 08-01537 PSG (VBKx)", Traverse Legal, April 29, 2009. Retrieved August 6, 2019.
  40. ^ Krebs, Brian (July 24, 2009). "Network Solutions Hack Compromises 573,000 Credit, Debit Accounts". Security Fix. Retrieved October 31, 2019.
  41. ^ . The Tech Herald. August 15, 2010. Archived from the original on August 17, 2010. Retrieved August 16, 2010.
  42. ^ Brodkin, Jon (January 22, 2014), Domain registrar auto-enrolls customers into $1,850 security service, ArsTechnica, retrieved January 29, 2014
  43. ^ Allemann, Andrew (January 22, 2014). "Web.com: WebLock program will be opt-in, not opt-out". Domain Name Wire. Retrieved January 31, 2014.
  44. ^ Allemann, Andrew (September 1, 2009). "Network Solutions Displays Customers' Whois Queries to the Public". Uniregistry Corporate Blog. Retrieved February 19, 2016.
  45. ^ Dutch Islam film website 'shut' BBC
  46. ^ Murray, Douglas (March 12, 2008). . Spectator.co.uk. Archived from the original on March 31, 2008.
  47. ^ Networking Tools[permanent dead link]
  48. ^ Online Protesting Social Media User Protesting
  49. ^ "Network Solutions Pre-Censors Anti-Islam Site". The Washington Post. Retrieved May 20, 2010.
  50. ^ "Network Solutions Hijacking Unassigned Sub-Domains". techcrunch.com. Retrieved April 12, 2008.
  51. ^ "Service Agreement (Schedule A #11)". networksolutions.com. Retrieved April 12, 2008.
  52. ^ "Keeping Network Solutions from cashing in on your subdomains". Ars Technica. April 10, 2008. Retrieved April 12, 2008.
  53. ^ "Support and Services (Schedule A #11)". alldatalabs.com. Retrieved January 4, 2016.
  54. ^ Craig Bicknell (December 11, 1999). "Domain Winner Loses Big". WiReD Magazine.
  55. ^ "FTC Obtains Settlement From Network Solutions LLC for Misleading Consumers About Refunds". ftc.gov. April 7, 2015. Retrieved August 23, 2016.

External links

  • Official website

May 18, 2023
network, solutions, this, article, needs, additional, citations, verification, please, help, improve, this, article, adding, citations, reliable, sources, unsourced, material, challenged, removed, find, sources, news, newspapers, books, scholar, jstor, july, 2. This article needs additional citations for verification Please help improve this article by adding citations to reliable sources Unsourced material may be challenged and removed Find sources Network Solutions news newspapers books scholar JSTOR July 2014 Learn how and when to remove this template message Network Solutions LLC is an American based technology company and a subsidiary of Web com the 4th largest com domain name registrar with over 6 7 million registrations as of August 2018 1 In addition to being a domain name registrar Network Solutions provides web services such as web hosting website design and online marketing including search engine optimization and pay per click management Network SolutionsIndustryinternet IT ServicesFounded1979 44 years ago 1979 HeadquartersHerndon Virginia Jacksonville Florida U S ServicesDomain name registrationWeb hostingWeb site designSearch engine marketingSSL certificatesE mail hostingParentWeb comWebsitenetworksolutions wbr com Contents 1 History 2 2008 domain name front running class action lawsuit 2 1 Class action and resolution 3 Controversies 3 1 Server breach 3 2 Malware 3 3 WebLock Service 3 4 Publishing Non Public Information 3 5 Fitna controversy 3 6 Controversy over subdomain hijacking 3 7 Races com controversy 3 8 Misleading customers over refunds 4 See also 5 References 6 External linksHistory EditNetwork Solutions started as a technology consulting company incorporated by Emmit McHenry with Ty Grigsby Gary Desler and Ed Peters in Washington D C in 1979 2 better source needed In its first few years the company focused on systems programming services primarily in the IBM environment Annual revenues passed 1 million in 1982 growing to 18 5 million in 1986 Network Solutions Inc NSI first operated the domain name system DNS registry under a sub contract with the U S Defense Information Systems Agency DISA in September 1991 NSI gave out names in the com org mil gov edu and net Top Level Domains TLDs for free along with free Internet Protocol IP address blocks The Network Information Center at SRI International had performed the work under Elizabeth J Feinler since 1972 3 In 1992 NSI was the sole bidder on a grant from the National Science Foundation NSF to further develop the domain name registration service for the Internet In 1993 NSI was granted an exclusive contract by the NSF to be the sole domain name registrar for com commerce net network and org organization TLDs a continuation of work NSI had already been doing 4 NSI also maintained the central database of assigned names called WHOIS A contract was given to Boeing to operate the mil TLD registry and was also performed by NSI under subcontract In May 1993 the NSF privatized the domain name registry Network Solutions was the only bidder on the 5 9 million annual contract to administer it In March 1995 the company was acquired by Science Applications International Corporation SAIC for 4 7 million At that time the company managed 60 000 domain names 5 Following the acquisition by SAIC the NSF gave Network Solutions authority to charge for domain name registrations Network Solutions imposed a charge of 100 for two years registration 30 of this revenue went to the NSF to create an Internet Intellectual Infrastructure Fund 4 6 7 In 1997 a lawsuit was filed charging Network Solutions with antitrust violations with regard to domain names 8 The 30 of the registration fee that went to the NSF was ruled by a court to be an illegal tax 9 10 This led to a reduction in the domain name registration fee to 70 11 for two years 12 Network Solutions also implemented a policy of censoring domain names This came to light when Jeff Gold attempted to register the domain name shitakemushrooms com but was unable to Network Solutions automated screening system blocked the registration because it contains four letters they consider obscene though the domain name shit com had been successfully registered 13 Network Solutions argued that it was within its First Amendment rights to block words it found offensive even though it was operating pursuant to contract with a Federal agency 4 14 Network Solutions 100 charge and its monopoly position in the market were contributing pressures that resulted in the creation of the International Ad Hoc Committee and a failed attempt to take control of the domain name system and to the U S Department of Commerce and National Telecommunications and Information Administration NTIA releasing a white paper and ultimately contracting with the Internet Corporation for Assigned Names and Numbers ICANN to administer the DNS In September 1997 the Network Solutions Nasdaq NSOL became a public company via an initial public offering IPO 15 After the formation of ICANN in 1998 the domain name industry opened up to partial competition with NSI retaining its monopoly on com net and org but having to recognize a separation between the functions of a registry which manages the underlying database of domain names and that of a registrar which acts as a retail provider of domain names To achieve this separation NSI created a firewall between the two new divisions of the business creating separate technical infrastructure organizations and facilities By the end of 1999 the fee for registration had been reduced from 34 99 16 to a wholesale rate of 6 per year to registered resellers In May 1999 Jim Rutt was named chief executive officer of the company he stepped down in February 2001 17 In 2000 at the peak of the dot com bubble the company was acquired by VeriSign for 21 billion in stock Nasdaq VRSN 18 On October 17 2003 VeriSign announced the sale of Network Solutions to Pivotal Equity Group for 100 million 19 20 clarification needed In January 2006 Network Solutions acquired MonsterCommerce an e commerce company in the Greater St Louis area 21 22 In February 2007 General Atlantic a private equity firm acquired the company for a reported 800 million 23 24 In January 2008 Roy Dunbar was appointed CEO 25 On November 2 2009 Tim Kelly president of the company replaced Dunbar as CEO Dunbar continued to act as chairman and advisor to the company 26 27 In August 2011 Web com announced the acquisition of the company for 405 million and 18 million shares of newly issued Web com stock Nasdaq WWWW which closed at 8 66 per share before the announcement for a total purchase price of about 560 million 28 29 The acquisition was completed on October 27 2011 30 This was immediately followed by the departure of CEO Kelly and other leadership Large scale employee layoffs began the following day as well By December 31 2011 over half of the office space in the Herndon Virginia headquarters had been vacated and on March 31 2012 the company s Belleville Illinois office was closed 31 In June 2020 Network Solutions revoked the domain name registration of two hate sites VDARE and niggermania com after receiving a demand letter from the Lawyers Committee for Civil Rights Under Law a civil rights organization 32 2008 domain name front running class action lawsuit EditFurther information Domain name front running Network Solutions offers a search engine which permits users to find out if a domain name is available for purchase 33 Unregistered domain names entered into this search engine are then speculatively reserved by Network Solutions 33 This reservation can be removed by anyone immediately by contacting Network Solutions customer service hotline or it will automatically unreserve within four days allowing the domain to be freely registered anywhere Also visitors searching for domain names on their website allow the reservation when they click OK on the Reservation Confirmation dialog box Clicking Cancel will prevent the domain name from being reserved On January 8 2008 Domain Name Wire published a story alleging that Network Solutions practices domain name front running 33 If you try to register a domain at Network Solutions but decide not to register it you won t be able to register it anywhere else the article says 33 Network Solutions registers the domain in its company name with the words This Domain is available at NetworkSolutions com 33 Circle ID reported on January 8 2008 that Jonathon Nevett Vice President of Policy at Network Solutions and one of the seven members of the ICANN community who was consulted by the ICANN committee looking at registrar abuse of domain tasting as the availability search practice is called 34 had offered a response to the news story stating Network Solutions policy 35 The policy was a security measure to protect our customers said Nevett 35 When a customer searches for an available domain name at our website but decides not to purchase the name immediately after conducting the search Nevett added after the search ends we will put the domain name on reserve 35 Nevett said that if the domain was not purchased within 4 days it will be released back to the registry and will be generally available for registration 33 But once a name was supposedly reserved for a potential customer not only was it not available at any less expensive registrar but the fee charged by Network Solutions went up to 35 instead of the original fee charged of around 10 Jay Westerdal one of the seven members of the ICANN community who was consulted by the ICANN committee looking at domain tasting abuse 34 published an article on Domain Tools on January 8 2008 stating that Network Solutions is exposing the domains to domain tasters 36 The domain tasters will snipe those domain up milliseconds after Network Solutions deletes them says Westerdal 36 It is a deplorable action that Network Solutions would announce potential domain names to the entire world Westerdal added 36 On January 8 2008 Tucows the largest publicly traded domain name registrar published an article on its company web site titled Registrar Reputation and Trust criticizing Network Solutions policy 37 Potential Registrants are effectively forced to purchase the domain from Network Solutions for a period of four days at which point the domain is dropped wrote Tucows employee James Koole 37 Koole says that Tucows has found a way to address the issue of domain tasting and has policies in place that uphold the rights of Registrants 37 Tucows works to prevent domain name tasting by charging our Resellers a monetary fee on domain name registrations that are cancelled within the five day Add Grace Period AGP Koole said 37 Tucows doesn t use WHOIS query data or search data from our API to front run domain names Koole added 37 On January 9 2008 Cnet reported that Network Solutions will soon not register domains when people search for domains from the company s Whois search page will offer only an under construction page for sites that it has reserved and newly reserved pages won t be linked to the numerical Internet addresses that allow Web browsers to locate the pages 38 Network Solutions will continue to register domains when people search for domains from the company s home page 38 Class action and resolution Edit On February 25 2008 law firms Kabateck LLP then Kabateck Brown Kellner and Engstrom Lipscomb amp Lack filed class action lawsuits McElroy v Network Solutions LLC et al and James Lee Finseth v Network Solutions LLC against the company for front running which was settled in favor of the plaintiffs in 2009 39 Controversies EditServer breach Edit In August 2009 Network Solutions notified customers that its servers were breached and led to the exposure of names address and credit card numbers of more than 573 000 people who made purchases on Web sites hosted by the company 40 Susan Wade a spokesperson for Network Solutions said We really feel terrible about this At the time of this writing when NSI does not know how their servers were compromised Malware Edit One year later in August 2010 Network Solutions discovered that one of their widgets offered to their domain registration and hosting customers was capable of distributing malware by sites displaying it As many as 5 000 000 of their registered domains may have been affected by the hack The affected widget was at least temporarily addressed by Network Solutions who were able to make changes to the code to prevent it from loading 41 WebLock Service Edit In January 2014 Network Solutions marketing department sent an email to customers stating that the company would be automatically enrolling customers in a new security program called WebLock for an initial charge of 1 850 for the first year and 1 350 each subsequent year The company claimed the cost offset new security features to protect domains including registering as a certified user and confirmation of configuration changes with those certified users 42 To help recapture the costs of maintaining this extra level of security for your account your credit card will be billed 1 850 for the first year of service on the date your program goes live After that you will be billed 1 350 on every subsequent year from that date If you wish to opt out of this program you may do so by calling us at 1 888 642 0265 Web com COO Jason Teichman later clarified that the program would actually be opt in saying we did not do a good job in wording that email and It s not our intention to enroll anyone in a program they don t want 43 Publishing Non Public Information Edit In September 2009 Network Solutions began publishing a list of domain name WHOIS searches performed by customers and other service users in the past day 44 Fitna controversy Edit In March 2008 Fitnathemovie com a website that Dutch politician Geert Wilders had reserved at Network Solutions was taken offline Wilders intended to host a film he had created Fitna At that time the only page on the site was a picture of the Qur an accompanied by the text Geert Wilders presents Fitna and Coming soon Network Solutions notice stated that they were investigating whether the site s content is in violation of the Network Solutions Acceptable Use Policy 45 Wilders said the 15 minute film will show how verses from the Qur an are being used today to incite modern Muslims to behave violently and anti democratically 46 As a result of Network Solutions decision fitnathemovie com was not available to the public on the day of the film s release Wilders expressed his displeasure with Network Solutions for pre censoring the domain name citation needed Network Solutions also came under criticism because although they refused to host Wilders website they had provided registration services for the Hezbollah domain hizbollah org 47 In response to these criticisms Network Solutions agreed that hizbollah org violated their acceptable use policy and ceased hosting that web site as well citation needed Due to heavy media coverage many people were aware of the film s existence and the controversy surrounding its domain name Some were outraged by the actions of Network Solutions in dealing with one of its customers Freedom of speech protestors created videos commenting on the situation and some uploaded Wilders film to social networking sites such as YouTube shortly after its release Protestors for both sides created their own blogs and video statements on the matter Anti censorship protestors took their campaigns to sites such as YouTube in order to alert others of the situation 48 On March 23 2008 Brian Krebs of the Washington Post published an article explaining more facts related to the event Krebs wrote that Network Solutions spokesperson Susan Wade stated that Network Solutions had received several complaints regarding the website but she did not elaborate on the specific nature of the complaints 49 Controversy over subdomain hijacking EditIn April 2008 reports indicated that in addition to the aforementioned front running practices Network Solutions had begun exploiting an obscure provision of its end user license agreement that permits it to use and advertise on its users unassigned subdomains even despite the registration and private ownership of the top level domain itself 50 The provision states You also agree that any domain name directory sub directory file name or path e g that does not resolve to an active web page on your Web site being hosted by Network Solutions may be used by Network Solutions to place a parking page under construction page or other temporary page that may include promotions and advertisements for and links to Network Solutions Web site 51 Ars Technica has documented how to opt out of this scheme 52 but many who private domain holders and privacy advocates cite the move as another step in Network Solutions series of recent attempts to push the boundaries of profitability and responsibility in its domain practices citation needed 53 Races com controversy Edit According to a Wired com article in 1999 Network Solutions bungled the transfer of races com accidentally placing it back into the pool of available domain names MBA student John McLanahan purchased the domain privately for thousands of dollars A domain name speculator was able to obtain it and demanded 500 000 for its return 54 Misleading customers over refunds Edit In April 2015 the Federal Trade Commission announced that Network Solutions had agreed to settle charges that it misled consumers who bought web hosting services by promising a full refund if they canceled within 30 days In reality the FTC stated the company withheld substantial cancellation fees amounting to up to 30 percent of the refund 55 See also Edit Internet portalDomain Name SystemReferences Edit Allemann Andrew December 4 2018 Com Winners Some shakeup in the top 10 Domain Name Wire Coleman Lauren DeLisa June 28 2012 Black founder of Internet domain registry Network Solutions reminisces on racial barriers in tech sector The Grio Elizabeth J Feinler Alumni Hall of Fame SRI International 2000 Archived from the original on February 1 2013 Retrieved June 13 2013 a b c History of DNS cybertelecom org Retrieved April 5 2008 Bigelow Bruce V July 29 2009 The Untold Story of SAIC Network Solutions and the Rise of the Web Part 1 Xconomy FTC Staff Advisory Letter from David Medine to David Graves Federal Trade Commission Archived from the original on May 30 2008 Retrieved April 5 2008 Leavitt N 1999 Domain name solution causes new problems Computer IEEE 32 10 11 15 doi 10 1109 MC 1999 796102 S2CID 7652492 Network Solutions sued for domain name antitrust sunsite uakom sk Retrieved April 5 2008 Internet Domain Name Fee Ruled Illegal Court TV Archived from the original on February 21 2008 Retrieved April 5 2008 Judge rules domain fees illegal news com Retrieved April 5 2008 Lake Matt June 7 2000 How to Get Your Own Domain Name CNN Archived from the original on March 17 2008 Retrieved August 19 2020 Kornblum Janet March 16 1998 Domain fees lowered CNET Archived from the original on October 6 2012 Retrieved April 5 2008 30 percent less to register domain names Festa Paul April 27 1998 Food domain found obscene CNET Archived from the original on July 16 2012 Retrieved August 19 2020 Festa Paul February 23 1999 NSI lets a bad word slip CNET Archived from the original on July 12 2012 Retrieved August 19 2020 NETWORK SOLUTIONS INC DE NSOL IPO NASDAQ Archived from the original on May 2 2016 Retrieved August 19 2020 History of Domain Names Archived from the original on July 8 2011 Retrieved November 11 2010 ElBoghdady Dina February 27 2001 Network Solutions CEO to Step Down The Washington Post Non Sergio G March 7 2000 VeriSign buys Network Solutions for 21B ZDNet Musgrove Mike October 17 2003 VeriSign to Sell Registrar Unit For 100 Million The Washington Post Schwartz John October 17 2003 VeriSign Sells An Operation That Registers Net Addresses The New York Times Desloge Rick December 18 2005 MonsterCommerce bought by giant Network Solutions American City Business Journals Hamblen Matt December 16 2005 Network Solutions buys MonsterCommerce Computerworld Network Solutions Announces Ownership Change Press release Business Wire February 6 2007 Tam Pui Wing May 30 2007 How Najafi Cos Hit The Buyout Jackpot The Wall Street Journal Network Solutions Names W Roy Dunbar as CEO Press release Business Wire January 17 2008 Network Solutions Names Tim Kelly as Chief Executive Officer Press release Business Wire November 2 2009 Darcy Darlene November 2 2009 Network Solutions names Tim Kelly CEO American City Business Journals Flook Bill August 3 2011 Network Solutions sold to Web com for 405M and stock American City Business Journals Retrieved August 19 2020 Web com to Acquire Network Solutions Press release Globe Newswire August 3 2011 Web com Announces Completion of Network Solutions Acquisition Press release Web com October 27 2011 Internet service provider closing metro east office Belleville News Democrat August 3 2011 Retrieved February 10 2012 Lawyers Committee for Civil Rights Under Law Forces Two White Supremacist Websites to Shut Down June 23 2020 a b c d e f Domain Name Wire Network Solutions Faces PR Nightmare Over Domain FrontRunning January 8 2008 a b ICANN SAC 022 SSAC Advisory on Domain Name Front Running page 10 October 2007 a b c Circle ID Network Solutions Responds to Front Running Accusations by CircleID Reporter January 8 2008 a b c Westerdal Jay January 8 2008 Network Solutions steals domain ideas Confirmed Domain Tools Archived from the original on December 30 2012 a b c d e Tucows Registrar Reputation and Trust by James Koole Archived 2013 10 16 at the Wayback Machine January 8 2008 a b Cnet Network Solutions amends Net registration process by Stephen Shankland January 9 2008 Notice of Class Action Settlement in the Matters of McElroy v Network Solutions LLC et al Case No CV 08 01247 PSG VBKx Finseth v Network Solutions LLC Case No CV 08 01537 PSG VBKx Traverse Legal April 29 2009 Retrieved August 6 2019 Krebs Brian July 24 2009 Network Solutions Hack Compromises 573 000 Credit Debit Accounts Security Fix Retrieved October 31 2019 Network Solutions serving Malware The Tech Herald August 15 2010 Archived from the original on August 17 2010 Retrieved August 16 2010 Brodkin Jon January 22 2014 Domain registrar auto enrolls customers into 1 850 security service ArsTechnica retrieved January 29 2014 Allemann Andrew January 22 2014 Web com WebLock program will be opt in not opt out Domain Name Wire Retrieved January 31 2014 Allemann Andrew September 1 2009 Network Solutions Displays Customers Whois Queries to the Public Uniregistry Corporate Blog Retrieved February 19 2016 Dutch Islam film website shut BBC Murray Douglas March 12 2008 A film maker who lives in the shadow of a fatwa Spectator co uk Archived from the original on March 31 2008 Networking Tools permanent dead link Online Protesting Social Media User Protesting Network Solutions Pre Censors Anti Islam Site The Washington Post Retrieved May 20 2010 Network Solutions Hijacking Unassigned Sub Domains techcrunch com Retrieved April 12 2008 Service Agreement Schedule A 11 networksolutions com Retrieved April 12 2008 Keeping Network Solutions from cashing in on your subdomains Ars Technica April 10 2008 Retrieved April 12 2008 Support and Services Schedule A 11 alldatalabs com Retrieved January 4 2016 Craig Bicknell December 11 1999 Domain Winner Loses Big WiReD Magazine FTC Obtains Settlement From Network Solutions LLC for Misleading Consumers About Refunds ftc gov April 7 2015 Retrieved August 23 2016 External links EditOfficial website Retrieved from https en wikipedia org w index php title Network Solutions amp oldid 1148561275, wikipedia, wiki, book, books, library,

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