Metro Call-A-Ride is a paratransit service operated by Metro Transit that serves parts of Greater St. Louis. In 2023, the service had an annual ridership of 278,900, or about 1,000 per weekday as of the fourth quarter of 2023.
Metro Call-A-Ride serves passengers in the city of St. Louis and St. Louis County who have limited access to MetroBus or MetroLink and/or disabled residents who are unable to use those services.[3] The fleet consists of 123 paratransit vans that do not travel on fixed routes like MetroBus. Call-A-Ride provides service within 3/4 mile of a MetroBus or MetroLink station and only operates when buses and trains are in service.[4] Each Call-A-Ride van is equipped with an accessible lift or ramp and includes priority seating.[5]
In April 2023, in response to ongoing operator shortages, Metro announced that it would reduce its service area for Call-A-Ride, primarily in southwest and far north St. Louis County. These reductions in service have led to significant criticism for the transit agency.[6][7]
During a January 15th, 2024 service adjustment, Metro announced it had increased Call-A-Ride driver ranks to 124, up from 102 in November 2023 but still below the 201 budgeted. Despite the increase in ranks, Metro must reduce missed trips due to the lack of drivers before increasing the Call-A-Ride service area.[8]
^"Metro Call-A-Ride". Metro Transit – Saint Louis. Retrieved 2023-09-15.
^"New Service Area for Metro Call-A-Ride | April 2023". Metro Transit – Saint Louis. Retrieved 2023-09-25.
^"Accessibility". Metro Transit – Saint Louis. Retrieved 2024-02-12.
^Schrappen, Colleen (2023-09-17). "Call-A-Ride's struggles leave disabled St. Louis-area passengers in the lurch". STLtoday.com. Retrieved 2023-09-18.
^Stefanescu, Victor (2023-06-22). "Call-A-Ride riders say service cuts hurt, ask Metro to rethink St. Louis-area's plan". STLtoday.com. Retrieved 2023-09-18.
^Schlinkmann, Mark (2024-01-05). "Metro to increase bus runs on 17 routes as driver ranks increase". STLtoday.com. Retrieved 2024-02-06.
External linksedit
Metro – Official website for Metro Transit
Bi-State Development – Official website for Bi-State Development
Citizens for Modern Transit – St. Louis transit advocacy group
January 01, 1970
metro, call, ride, paratransit, service, operated, metro, transit, that, serves, parts, greater, louis, 2023, service, annual, ridership, about, weekday, fourth, quarter, 2023, 2011parentbi, state, development, agencyfounded1987service, areacity, louisst, loui. Metro Call A Ride is a paratransit service operated by Metro Transit that serves parts of Greater St Louis In 2023 the service had an annual ridership of 278 900 or about 1 000 per weekday as of the fourth quarter of 2023 Metro Call A RideA Metro Call A Ride van in 2011ParentBi State Development AgencyFounded1987Service areaCity of St LouisSt Louis CountyService typeParatransitFleet123 vansDaily ridership1 000 weekdays Q4 2023 1 Annual ridership278 900 2023 2 Fuel typeDieselOperatorMetro TransitWebsitemetrostlouis org metrocallarideContents 1 Service 2 See also 3 References 4 External linksService editMetro Call A Ride serves passengers in the city of St Louis and St Louis County who have limited access to MetroBus or MetroLink and or disabled residents who are unable to use those services 3 The fleet consists of 123 paratransit vans that do not travel on fixed routes like MetroBus Call A Ride provides service within 3 4 mile of a MetroBus or MetroLink station and only operates when buses and trains are in service 4 Each Call A Ride van is equipped with an accessible lift or ramp and includes priority seating 5 In April 2023 in response to ongoing operator shortages Metro announced that it would reduce its service area for Call A Ride primarily in southwest and far north St Louis County These reductions in service have led to significant criticism for the transit agency 6 7 During a January 15th 2024 service adjustment Metro announced it had increased Call A Ride driver ranks to 124 up from 102 in November 2023 but still below the 201 budgeted Despite the increase in ranks Metro must reduce missed trips due to the lack of drivers before increasing the Call A Ride service area 8 See also editBi State Development Agency MetroBus MetroLink List of Metro Transit St Louis yards and depotsReferences edit Transit Ridership Report Fourth Quarter 2023 PDF American Public Transportation Association March 4 2024 Retrieved March 14 2024 Transit Ridership Report Fourth Quarter 2023 PDF American Public Transportation Association March 4 2024 Retrieved March 14 2024 Metro Call A Ride Metro Transit Saint Louis Retrieved 2023 09 15 New Service Area for Metro Call A Ride April 2023 Metro Transit Saint Louis Retrieved 2023 09 25 Accessibility Metro Transit Saint Louis Retrieved 2024 02 12 Schrappen Colleen 2023 09 17 Call A Ride s struggles leave disabled St Louis area passengers in the lurch STLtoday com Retrieved 2023 09 18 Stefanescu Victor 2023 06 22 Call A Ride riders say service cuts hurt ask Metro to rethink St Louis area s plan STLtoday com Retrieved 2023 09 18 Schlinkmann Mark 2024 01 05 Metro to increase bus runs on 17 routes as driver ranks increase STLtoday com Retrieved 2024 02 06 External links editMetro Official website for Metro Transit Bi State Development Official website for Bi State Development Citizens for Modern Transit St Louis transit advocacy group Retrieved from https en wikipedia org w index php title Metro Call A Ride amp oldid 1213891584, wikipedia, wiki, book, books, library,
