This article may have been created or edited in return for undisclosed payments, a violation of Wikipedia's terms of use. It may require cleanup to comply with Wikipedia's content policies, particularly neutral point of view. (August 2019)
Headquartered in New York City, LivePerson is best known as the developer of the Conversational Cloud, a software platform that allows consumers to message with brands.
In 2018, the company announced its AI offering, allowing customers to create AI-powered chatbots to answer consumer messages, alongside human customer service staff.[3]
Since its founding, LivePerson expanded to include offices in UK, Israel, Australia, Germany, Netherlands, Italy, France and Japan. It has since closed all offices in favor of remote working.
LivePerson provides a web based engagement service, also referred to as click to chat.
^ ab"SEC Filings". LivePerson. Retrieved 22 Nov 2021.
^"LivePerson 10-K filing, February 25, 2019". February 25, 2019.
^"LivePerson's Maven bot platform puts conversational AI in customer agents' hands". MarTech Today. 2018-12-10. Retrieved 2019-02-28.
^"The establishment of our core values is one thing that we still refer back to each and every day. They are what define LivePerson". Business Interviews. Retrieved 3 April 2015.
^"LivePerson returns to IPO price -- 10 years later", Marketwatch, April 7, 2010
^"LivePerson dual lists on Tel Aviv Stock Exchange", Reuters, Mar 13, 2011
^"LivePerson Acquires HumanClick, Creating a Global Market Leader in Real-Time eCRM Solutions for Small and Mid-Sized Businesses", Business Wire, October 13, 2000
^"LivePerson buys live chat provider Proficient Systems in all-stock deal", Internet Retailer, July 19, 2006
^, StartupIsrael.com, June 26, 2007, archived from the original on August 14, 2007
^"LivePerson To Acquire Web Analytics Startup NuConomy For $3 Million", TechCrunch, Jan 25, 2010
^"Web analytics marketing co Amadesa acquired by LivePerson", Globes, May 16, 2012
^"Mobile Chat Platform Maker Look.io Acquired by LivePerson", Pando.com, June 12, 2012
^LivePerson to Acquire Australia-based Customer Contact Solutions Provider, LivePerson, November 6, 2012
^"LivePerson Adds New Team of Data Science Experts to Enhance its Leadership in Intelligent Digital Engagement". LivePerson. LivePerson. Retrieved 26 June 2018.
^Gutbezahl, David. "LivePerson Looks to Better Engagement with Synchronite". TMCnet. TMCnet. Retrieved 3 April 2015.
^"LivePerson Acquires Contact At Once! For $65M". NoCamels News. NoCamels News. Retrieved 3 April 2015.
^"LivePerson acquires Conversable, a conversational AI company". VentureBeat. Retrieved 1 October 2018.
^Inc, LivePerson. "LivePerson acquires e-bot7 to make self-serve, quick-launch conversational AI more accessible". www.prnewswire.com. Retrieved 2022-04-06. {{cite web}}: |last= has generic name (help)
^"LivePerson acquires VoiceBase and Tenfold to power scaled Voice AI innovation". LivePerson. Retrieved 27 October 2021.
^"LivePerson acquires VoiceBase and Tenfold to power scaled Voice AI innovation". LivePerson. Retrieved 27 October 2021.
^"The LivePerson Conversational Cloud". LivePerson. LivePerson. August 5, 2020. Retrieved 5 August 2020.
liveperson, this, article, have, been, created, edited, return, undisclosed, payments, violation, wikipedia, terms, require, cleanup, comply, with, wikipedia, content, policies, particularly, neutral, point, view, august, 2019, global, technology, company, tha. This article may have been created or edited in return for undisclosed payments a violation of Wikipedia s terms of use It may require cleanup to comply with Wikipedia s content policies particularly neutral point of view August 2019 LivePerson is a global technology company that develops conversational commerce and AI software 2 LivePerson Inc TypePublicTraded asNasdaq LPSNS amp P 600 ComponentTASE LPSNTA 35 Index ComponentISINUS5381461012IndustryInternet Computer softwareFounded1995 28 years ago 1995 HeadquartersNew York CityNumber of locationsNone remote working Area servedWorldwideKey peopleRobert LoCascio CEOProductsThe Conversational CloudLP InsightsRevenueUS 366 6 million 2020 1 Number of employees1 201 As of December 2020 1 SubsidiariesLivePerson Ltd formerly HumanClick Ltd Kasamba Inc Presto Experts Contact At Once LLC Engage Pty Ltd LivePerson UK Ltd LivePerson Netherlands B VWebsitewww wbr liveperson wbr comHeadquartered in New York City LivePerson is best known as the developer of the Conversational Cloud a software platform that allows consumers to message with brands In 2018 the company announced its AI offering allowing customers to create AI powered chatbots to answer consumer messages alongside human customer service staff 3 Contents 1 History 2 Acquisitions 3 Products and services 4 See also 5 References 6 External linksHistory EditLivePerson was founded in 1995 by Robert LoCascio 4 In April 2000 the company completed an initial public offering on the NASDAQ 5 in March 2011 its shares started trading also on the Tel Aviv Stock Exchange and are included in the TA 100 Index and the TA BlueTech Index 6 Since its founding LivePerson expanded to include offices in UK Israel Australia Germany Netherlands Italy France and Japan It has since closed all offices in favor of remote working LivePerson provides a web based engagement service also referred to as click to chat Acquisitions EditAcquisition Date Company Business ReferencesOctober 2000 HumanClick Real time online customer service applications 7 July 2006 Proficient Systems Provider of hosted proactive revenue generating on site chat solutions 8 October 2007 Kasamba Inc Online provider of chat based experts 9 April 2010 NuConomy Web analytics and optimization platform 10 May 2012 Amadesa Web marketing company specializing in predictive intelligence technology 11 June 2012 Look io Inc Mobile chat provider 12 November 2012 ENGAGE Pty Ltd Australian provider of cloud based customer contact solutions 13 April 2014 NextGraph Digital engagement solutions company 14 June 2014 Synchronite Co browsing and video chat 15 November 2014 Contact At Once Leading platform for C2B sales conversations 16 February 2018 BotCentral Leading Bot Platform for Enterprise AI and Conversational Commerce 1 October 2018 Conversable Conversational commerce and AI platform 17 July 2021 e bot7 Conversational AI for Customer Service 18 October 2021 Tenfold Customer experience integration platform 19 October 2021 VoiceBase Voice analytics platform 20 Products and services EditThe Conversational Cloud A cloud based method of customer messaging Business can communicate with customers on web mobile and social 21 LP Insights Turns customers chat transcripts into structured and unstructured data to provide actionable insights 22 See also EditTech companies in the New York metropolitan areaReferences Edit a b SEC Filings LivePerson Retrieved 22 Nov 2021 LivePerson 10 K filing February 25 2019 February 25 2019 LivePerson s Maven bot platform puts conversational AI in customer agents hands MarTech Today 2018 12 10 Retrieved 2019 02 28 The establishment of our core values is one thing that we still refer back to each and every day They are what define LivePerson Business Interviews Retrieved 3 April 2015 LivePerson returns to IPO price 10 years later Marketwatch April 7 2010 LivePerson dual lists on Tel Aviv Stock Exchange Reuters Mar 13 2011 LivePerson Acquires HumanClick Creating a Global Market Leader in Real Time eCRM Solutions for Small and Mid Sized Businesses Business Wire October 13 2000 LivePerson buys live chat provider Proficient Systems in all stock deal Internet Retailer July 19 2006 Kasamba to be Acquired by LivePerson StartupIsrael com June 26 2007 archived from the original on August 14 2007 LivePerson To Acquire Web Analytics Startup NuConomy For 3 Million TechCrunch Jan 25 2010 Web analytics marketing co Amadesa acquired by LivePerson Globes May 16 2012 Mobile Chat Platform Maker Look io Acquired by LivePerson Pando com June 12 2012 LivePerson to Acquire Australia based Customer Contact Solutions Provider LivePerson November 6 2012 LivePerson Adds New Team of Data Science Experts to Enhance its Leadership in Intelligent Digital Engagement LivePerson LivePerson Retrieved 26 June 2018 Gutbezahl David LivePerson Looks to Better Engagement with Synchronite TMCnet TMCnet Retrieved 3 April 2015 LivePerson Acquires Contact At Once For 65M NoCamels News NoCamels News Retrieved 3 April 2015 LivePerson acquires Conversable a conversational AI company VentureBeat Retrieved 1 October 2018 Inc LivePerson LivePerson acquires e bot7 to make self serve quick launch conversational AI more accessible www prnewswire com Retrieved 2022 04 06 a href Template Cite web html title Template Cite web cite web a last has generic name help LivePerson acquires VoiceBase and Tenfold to power scaled Voice AI innovation LivePerson Retrieved 27 October 2021 LivePerson acquires VoiceBase and Tenfold to power scaled Voice AI innovation LivePerson Retrieved 27 October 2021 The LivePerson Conversational Cloud LivePerson LivePerson August 5 2020 Retrieved 5 August 2020 LivePerson Launches LP Insights Destination CRM CRM Magazine Retrieved 3 April 2015 External links EditOfficial website Retrieved from https en wikipedia org w index php title LivePerson amp oldid 1128625271, wikipedia, wiki, book, books, library,
