Casumo

Casumo is a Maltese online casino and sportsbook services company, which includes video slots, jackpot games, live casino, table games and betting. Casumo has its headquarters in Malta in Swieqi, and has additional offices in Barcelona,Gibraltar and Zagreb. Casumo also owns online casino operators Dunder and Kazoom Casino.

Casumo

Industry	Online casino
Founded	2012
Headquarters	Swieqi, Malta
Products	Casino, Games, Table games, Jackpots
Owner	Casumo Services Limited
Website	Casumo.com

Background

Casumo is licensed to operate a remote gaming business by the Malta Gaming Authority.^[1] In 2015, Casumo received its license^[2][3] to operate in the United Kingdom from the UK Gambling Commission. In November 2018, Casumo received its license in Sweden from the Swedish regulator, Spelinspektionen.^[4] In March 2018, Casumo agreed a deal with sportsbook supplier Kambi, to deliver a gamified sports betting product to its customers. It also opened its UK sportsbook market in late 2019.^[5] In April 2019, Casumo received a 5-year license to operate in Denmark from the Danish gambling authority.^[6][7]

Operations

In March 2018, Casumo announced a deal with B2B sports service organization the Kambi Group.^[8]

In April 2022, Casumo announced its strategic partnership with iGaming content provider SYNOT Games.^[9]

Sponsorships

Casumo had partnered with the eSports team Planet Odd^[10][11] and has also sponsored Wembley Arena^[12] where eSports events are held.

On 28 June 2019, Casumo announced a two-year principal sponsorship deal with Reading F.C.^[13]

Awards

1. 2013 eGaming Review (EGR) Awards: Rising Star
2. 2014 eGaming Review (EGR Awards: Innovation in Casino^[14]
3. 2015 eGaming Review (EGR) Awards: Innovation in Casino
4. 2015 eGaming Review (EGR) Awards: Mobile Casino Product of the Year
5. 2016 eGaming Review (EGR) Nordic Awards: In-House Innovation^[15]
6. 2016 eGaming Review (EGR) Nordic Awards: Marketing Campaign^[16]
7. 2017 eGaming Review (EGR) Awards: Affiliate Program^[17]
8. 2017 eGaming Review (EGR) Nordic Awards: Mobile Operator^[18]
9. 2018 eGaming Review (EGR) Nordic Awards: Mobile Operator^[19]
10. 2019 International Gaming (IGA) Awards: Online Casino Operator^[20]

Regulatory sanctions

On 10 May 2018 the UK Gambling Commission imposed a financial penalty under section 121 of the Gambling Act at the sum of £5,850,000 on Casumo Services Limited. The fine was due to a breach of Anti-money laundering measures and failure to comply with the social responsibility code of practice. The licensee has accepted the decision.^[21]

On 2 April 2019 Casumo was yet again hit by another regulatory-imposed fine by the Dutch gambling regulator Kansspelautoriteit (KSA) for the amount of €310,000 for illegally targeting consumers in the Netherlands.^[22]

In March 2021 Casumo was hit yet again by a €7m fine from the Gambling Commission after failing to comply multiple times with key elements within social- and financial concepts revolving around the industry.^[23]

In March 2022, the Gambling Commission imposed a financial penalty after the company allowed a customer to lose £1.1m without any interaction. The penalty was imposed under the Social Responsibility code provision 3.4.1., which states that ““licensees must interact with customers in a way that minimises the risk of customers experiencing harms associated with gambling”. As a result of not meeting the requirements for this in addition to anti-money laundering failures, the Gambling commission imposed a £6/$8.2 million fine.^[24]

References

1. "Licensed Operators - Malta Gaming Authority". Mga.org.mt. from the original on 2017-06-06. Retrieved 2017-08-11.
2. "Casumo continues expansion efforts with UK launch". igamingbusiness.com. 2 October 2015. from the original on 9 August 2017. Retrieved 2017-08-11.
3. "Account details". Secure.gamblingcommission.gov.uk. from the original on 2017-08-09. Retrieved 2017-08-11.
4. "Casumo moves on with Swedish igaming licence". www.casinobeats.com. 30 November 2018.
5. "Casumo Enters Sports Betting Market with Kambi Deal". 14 March 2018. from the original on 7 August 2018. Retrieved 19 March 2018.
6. "Casumo launches in Denmark". egr.global. from the original on 2019-05-09. Retrieved 2019-05-24.
7. "Casumo Service Ltd". spillemyndigheden.dk. from the original on 2019-05-24. Retrieved 2019-05-24.
8. "Kambi Group signs gamification-led sports deal with Casumo". Kambi. 12 March 2018. Retrieved 20 April 2022.
9. "SYNOT Games Announces Strategic Agreement with Casumo". European Gaming. 5 April 2022. Retrieved 20 April 2022.
10. "Planet Odd sign Thunderbirds". Gosugamers.net. from the original on 2017-08-10. Retrieved 2017-08-11.
11. "Malta based igaming company Casumo, invests in esports!". Gamers.com.mt. from the original on 2017-08-10. Retrieved 2017-08-10.
12. "Casumo secures live partnership with SSE Arena Wembley". Sbcnews.co.uk. 8 March 2017. from the original on 12 March 2017. Retrieved 2017-08-11.
13. "Casumo signs two-year partnership deal with Reading Football Club". readingfc.co.uk/. Reading F.C. 28 June 2019. from the original on 28 June 2019. Retrieved 28 June 2019.
14. . egrmagazine.com. May 2018. Archived from the original on 2016-01-14.
15. "2016 eGaming Review (EGR) Nordic Awards". eventscloud. Retrieved 2020-08-12.
16. "2016 eGaming Review (EGR) Nordic Awards". eventscloud. Retrieved 2020-08-12.
17. "EGR Operator Awards Winners 2017". from the original on 2018-08-07.
18. "EGR Nordics Awards 2017 - Winners". egr.global. from the original on 2017-01-28. Retrieved 2017-08-11.
19. "2018 eGaming Review (EGR) Nordic Awards: Mobile Operator". egr.global. from the original on 2018-03-23. Retrieved 2018-03-11.
20. "2019 International Gaming (IGA) Awards: Online Casino Operator". gaming-awards.com. from the original on 2019-02-07. Retrieved 2019-02-06.
21. "UKGC Imposes £6.8M Fine on Casumo and Videoslots". 1 December 2018.
22. "Casumo faces €310k Dutch fine". iGaming Business. 2019-04-02. Retrieved 2020-05-28.
23. "Casumo Gets fined 7 Million Euros". Gaming Industry Media. 2021-03-25. Retrieved 2021-03-25.
24. "Gambling Commission fines Casumo £6m amid player interaction failings". IGaming Business. 25 March 2022. Retrieved 17 May 2022.