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Speech interface guideline

Speech interface guideline is a guideline with the aim for guiding decisions and criteria regarding designing interfaces operated by human voice. Speech interface system has many advantages such as consistent service and saving cost. However, for users, listening is a difficult task. It can become impossible when too many options are provided at once. This may mean that a user cannot intuitively reach a decision. To avoid this problem, limit options and a few clear choices the developer should consider such difficulties are usually provided. The guideline suggests the solution which is able to satisfy the users (customers). The goal of the guideline is to make an automated transaction at least as attractive and efficient as interacting with an attendant.

Examples of common design guideline edit

The following guideline is given by the Lucent Technologies (now Alcatel-Lucent USA) CONVERSANT System Version 6.0 Application Design Guidelines[1]

  • Know Your Callers
  • Use Simple and Natural Dialogue
  • Minimize Demands on the Caller’s Memory
  • Be Consistent
  • Provide Feedback
  • Provide Easy Exits
  • Offer Shortcuts
  • Allow Time for Caller Responses
  • When Caller Errors Occur

See also edit

References edit

  1. ^ Lucent Technology CONVERSANT System Version 6.0 Application Design Guidelines (PDF).

External links edit

  • Speech Interface Guidelines Alexander I. Rudnicky, School of Computer Science, Carnegie Mellon University
  • School of Computer Science, Carnegie Mellon University
  • Voice User Interface Design VUI

speech, interface, guideline, guideline, with, guiding, decisions, criteria, regarding, designing, interfaces, operated, human, voice, speech, interface, system, many, advantages, such, consistent, service, saving, cost, however, users, listening, difficult, t. Speech interface guideline is a guideline with the aim for guiding decisions and criteria regarding designing interfaces operated by human voice Speech interface system has many advantages such as consistent service and saving cost However for users listening is a difficult task It can become impossible when too many options are provided at once This may mean that a user cannot intuitively reach a decision To avoid this problem limit options and a few clear choices the developer should consider such difficulties are usually provided The guideline suggests the solution which is able to satisfy the users customers The goal of the guideline is to make an automated transaction at least as attractive and efficient as interacting with an attendant Contents 1 Examples of common design guideline 2 See also 3 References 4 External linksExamples of common design guideline editThe following guideline is given by the Lucent Technologies now Alcatel Lucent USA CONVERSANT System Version 6 0 Application Design Guidelines 1 Know Your Callers Use Simple and Natural Dialogue Minimize Demands on the Caller s Memory Be Consistent Provide Feedback Provide Easy Exits Offer Shortcuts Allow Time for Caller Responses When Caller Errors OccurSee also editHuman computer interaction Human interface guidelines Speech processing Speech recognition Speech technologyReferences edit Lucent Technology CONVERSANT System Version 6 0 Application Design Guidelines PDF External links editSpeech Interface Guidelines Alexander I Rudnicky School of Computer Science Carnegie Mellon University School of Computer Science Carnegie Mellon University Voice User Interface Design VUI Retrieved from https en wikipedia org w index php title Speech interface guideline amp oldid 1113425812, wikipedia, wiki, book, books, library,

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