A retail clerk, also known as a sales clerk, shop clerk, retail associate, or (in the United Kingdom and Ireland) shop assistant, sales assistant or customer service assistant, is a service role in a retail business.[1]
A retail clerk obtains or receives merchandise, totals bills, accepts payment, takes orders, and makes change for customers in retail stores such as drugstores, candystores, or liquor stores (thus, the position may partially overlap with that of a cashier or teller). They clean shelves, counters, or tables; stock shelves or tables with merchandise; set up advertising displays or arrange merchandise on counters or tables to promote sales; stamp, mark, or tag prices on merchandise; and obtain merchandise requested by customers or receive merchandise selected by customers. They are expected to answer customers' questions concerning location, price, and use of merchandise; to total the price and tax on merchandise purchased by customers to determine a bill; and to accept payment, make change, and wrap or bag the merchandise for customers. They may remove and record the amount of cash in the register at the end of the shift. A retail clerk, particularly in a smaller store, may keep records of sales, prepare inventories of stock, or order merchandise.[2]
A retail clerk is expected to be able to use basic math, read and write, as well as operate cash registers and apply discounts. They are also expected to stand on their feet for long periods of time.[3]
Retail clerks in the United States earned $14.03 per hour on average, or $29,180 per year in 2021. Parts salespeople earned on average $16.47 per hour.[4] In the United Kingdom, they earn £10.42 per hour on average, or £21,673 per year as of August 2023.[5]
Automationedit
Many retail clerk positions have been replaced through automation. The number of Self Checkout Lanes (SCOs) in the U.S. increased 10% over the last five years. In grocery chains, they make up 38% of checkout lanes.[6] Additionally, through a push for digital transformation, retail clerks are being replaced by mobile checkout and frictionless checkout options, such as in Amazon Go stores.[7][8]
retail, clerk, this, article, needs, additional, citations, verification, please, help, improve, this, article, adding, citations, reliable, sources, unsourced, material, challenged, removed, find, sources, news, newspapers, books, scholar, jstor, october, 201. This article needs additional citations for verification Please help improve this article by adding citations to reliable sources Unsourced material may be challenged and removed Find sources Retail clerk news newspapers books scholar JSTOR October 2013 Learn how and when to remove this template message A retail clerk also known as a sales clerk shop clerk retail associate or in the United Kingdom and Ireland shop assistant sales assistant or customer service assistant is a service role in a retail business 1 A retail clerk obtains or receives merchandise totals bills accepts payment takes orders and makes change for customers in retail stores such as drugstores candystores or liquor stores thus the position may partially overlap with that of a cashier or teller They clean shelves counters or tables stock shelves or tables with merchandise set up advertising displays or arrange merchandise on counters or tables to promote sales stamp mark or tag prices on merchandise and obtain merchandise requested by customers or receive merchandise selected by customers They are expected to answer customers questions concerning location price and use of merchandise to total the price and tax on merchandise purchased by customers to determine a bill and to accept payment make change and wrap or bag the merchandise for customers They may remove and record the amount of cash in the register at the end of the shift A retail clerk particularly in a smaller store may keep records of sales prepare inventories of stock or order merchandise 2 A retail clerk is expected to be able to use basic math read and write as well as operate cash registers and apply discounts They are also expected to stand on their feet for long periods of time 3 Contents 1 Wages 2 Automation 3 See also 4 ReferencesWages editRetail clerks in the United States earned 14 03 per hour on average or 29 180 per year in 2021 Parts salespeople earned on average 16 47 per hour 4 In the United Kingdom they earn 10 42 per hour on average or 21 673 per year as of August 2023 5 Automation editMany retail clerk positions have been replaced through automation The number of Self Checkout Lanes SCOs in the U S increased 10 over the last five years In grocery chains they make up 38 of checkout lanes 6 Additionally through a push for digital transformation retail clerks are being replaced by mobile checkout and frictionless checkout options such as in Amazon Go stores 7 8 See also editClerks 1994 film by Kevin SmithReferences edit Retail Sales Clerk sample job description Society for Human Resource Management Retail Sales Workers Occupational Outlook Handbook U S Bureau of Labor Statistics www bls gov Retrieved 20 August 2023 https www livecareer com job description examples retail clerk bare URL Retail Sales Workers Occupational Outlook Handbook U S Bureau of Labor Statistics www bls gov Retrieved 20 August 2023 Institute ERI Economic Research Retail Sales Consultant Salary United Kingdom SalaryExpert www salaryexpert com Retrieved 20 August 2023 Cold amp Goji Self Checkout SCO Retail Checkout Experience Catalina Retrieved 20 August 2023 Lopate Lily NRF 2023 The New Tech That Makes Frictionless Checkout Easy Technology Solutions That Drive Business Retrieved 20 August 2023 Reimagine the In store Customer Experience with Frictionless Shopping AWS for Industries aws amazon com 6 April 2021 Retrieved 20 August 2023 nbsp This job occupation or vocation related article is a stub You can help Wikipedia by expanding it vte nbsp This article about retailing is a stub You can help Wikipedia by expanding it vte Retrieved from https en wikipedia org w index php title Retail clerk amp oldid 1189564069, wikipedia, wiki, book, books, library,
