Kids Helpline is a free Australian telephone and online counselling service for young people aged between 5 and 25. Counsellors respond to more than 6,000 calls each week about issues ranging from relationship breakdown and bullying to sexual abuse, homelessness, suicidal thoughts, depression and drug and alcohol usage.[citation needed]
All counsellors that provide services through Kids Helpline are university-qualified and are formal employees of yourtown.[3]
Phone Counselling. Free counselling over the phone available 24 hours a day, 7 days a week on 1800 55 1800. The service is a freecall number from all mobiles on Australian carriers, landlines and public payphones.[4]
Online Counselling. Called 'WebChat', Kids Helpline counselling is also available online through the website. This service is available 24 hours a day, 7 days a week. Generally, this service has high wait times, ranging up to 50 minutes during peak times in evenings.[5]
Email Counselling. Kids Helpline also provides email counselling through counsellor@kidshelpline.com.au. The inbox is answered from 8am to 10pm daily, with response times often being within a few days.[3]
Long-term users of the service can also access case management through Kids Helpline, as well as "wrap around care" where a trusted adult is involved in ensuring a child's welfare. Kids Helpline can also refer patients onwards to more formal and in-person services.[3]
^"Kids Helpline". yourtown. 5 June 2018. Retrieved 21 June 2020.
^"Our Funders". Kids Helpline. 23 November 2017. Retrieved 21 June 2020.
^ abc"FAQs". Kids Helpline. 13 November 2017. Retrieved 21 June 2020.
^"About Phone Counselling". Kids Helpline. 9 January 2018. Retrieved 21 June 2020.
^"About WebChat Counselling". Kids Helpline. 8 January 2018. Retrieved 21 June 2020.
External linksedit
Official website
December 18, 2023
kids, helpline, this, article, about, australian, service, canadian, service, kids, help, phone, confused, with, child, helpline, international, free, australian, telephone, online, counselling, service, young, people, aged, between, counsellors, respond, more. This article is about the Australian service For the Canadian service see Kids Help Phone Not to be confused with Child Helpline International Kids Helpline is a free Australian telephone and online counselling service for young people aged between 5 and 25 Counsellors respond to more than 6 000 calls each week about issues ranging from relationship breakdown and bullying to sexual abuse homelessness suicidal thoughts depression and drug and alcohol usage citation needed Kids HelplineServicesPhone counsellingOnline counsellingEmail counsellingAffiliationsYourtownWebsitekidshelpline wbr com wbr au Contents 1 Funding 2 Counselling methods 3 See also 4 References 5 External linksFunding editThe service is primarily funded by Yourtown an Australian youth community services organisation which provides the Kids Helpline service 1 Supported by the Australian Government through the Department of Health and Aged Care and the Australian Human Rights Commission the Queensland Government and Government of Western Australia It is also supported by corporate sponsors Optus Bupa Future Generation Investment Company and First National Real Estate 2 Counselling methods editAll counsellors that provide services through Kids Helpline are university qualified and are formal employees of yourtown 3 Phone Counselling Free counselling over the phone available 24 hours a day 7 days a week on 1800 55 1800 The service is a freecall number from all mobiles on Australian carriers landlines and public payphones 4 Online Counselling Called WebChat Kids Helpline counselling is also available online through the website This service is available 24 hours a day 7 days a week Generally this service has high wait times ranging up to 50 minutes during peak times in evenings 5 Email Counselling Kids Helpline also provides email counselling through counsellor kidshelpline com au The inbox is answered from 8am to 10pm daily with response times often being within a few days 3 Long term users of the service can also access case management through Kids Helpline as well as wrap around care where a trusted adult is involved in ensuring a child s welfare Kids Helpline can also refer patients onwards to more formal and in person services 3 See also editCrisis hotline List of suicide crisis lines Lifeline crisis support service Beyond BlueReferences edit Kids Helpline yourtown 5 June 2018 Retrieved 21 June 2020 Our Funders Kids Helpline 23 November 2017 Retrieved 21 June 2020 a b c FAQs Kids Helpline 13 November 2017 Retrieved 21 June 2020 About Phone Counselling Kids Helpline 9 January 2018 Retrieved 21 June 2020 About WebChat Counselling Kids Helpline 8 January 2018 Retrieved 21 June 2020 External links editOfficial website Retrieved from https en wikipedia org w index php title Kids Helpline amp oldid 1177436061, wikipedia, wiki, book, books, library,
