^M.K. Badawy (1998), Technology Management Education: Alternative Models. California Management Review. 40 (4), pp. 94–115
April 13, 2024
performance, management, monitoring, systems, real, time, forensically, software, performance, management, main, article, organizational, performance, management, this, article, needs, additional, citations, verification, please, help, improve, this, article, . For monitoring of IT systems in real time or forensically see Software performance management Main article Organizational performance management This article needs additional citations for verification Please help improve this article by adding citations to reliable sources Unsourced material may be challenged and removed Find sources IT performance management news newspapers books scholar JSTOR February 2022 Learn how and when to remove this template message In a business or IT Management context IT performance management is concerned with measuring the expenditure of capital and human resources on Information Technology projects This allows the business to determine how these expenditures improve strategic and operational capabilities of the firm in designing and developing products and services for maximum customer satisfaction corporate productivity profitability and competitiveness 1 This type of IT Performance Management is usually of interest to executive level IT personnel all the way up to the Chief Information Officer CIO and is related to IT Portfolio Management Contents 1 Benefits 1 1 Direct financial gains 1 2 Improved management control 2 See also 3 ReferencesBenefits editDirect financial gains edit Focuses IT resources on projects that grow sales Focuses IT resources on projects that reduce costs Aligns IT organization directly behind corporate financial goalsImproved management control edit Demonstrates the direct business value of each IT project or operation Helps audit and comply with legislative requirements Allows reallocation of IT resources to projects of most importance to the corporation Facilitates the elimination of IT projects that are not delivering on expected benefitsSee also editIT Resource Performance ManagementReferences edit M K Badawy 1998 Technology Management Education Alternative Models California Management Review 40 4 pp 94 115 Retrieved from https en wikipedia org w index php title IT performance management amp oldid 1072123687, wikipedia, wiki, book, books, library,
