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Expedia

Expedia Inc. is an online travel agency owned by Expedia Group, based in Seattle.[1] The website and mobile app can be used to book airline tickets, hotel reservations, car rentals, cruise ships, and vacation packages. Expedia.com was launched on October 22, 1996 by Microsoft.[2]

Expedia Inc.
Expedia.com logo
Type of businessSubsidiary
Type of site
Travel agency
Metasearch engine
Available inEnglish
OwnerExpedia Group
URLwww.expedia.com
CommercialYes
RegistrationYes
LaunchedOctober 22, 1996; 27 years ago (1996-10-22)
Current statusActive

History edit

Sponsorships edit

Starting the 2018-21 cycle, Expedia Group became the first-ever global sponsor of the UEFA Champions League and the UEFA Super Cup as Expedia extended to another season until 2024, but downgraded to the regional basis which it focuses to the U.S. market only starting in 2022–23 season as Hotels.com ended the sponsorship after 2021-22 season.[3]

Starting the pandemic-hit 2020-21 season, Expedia struck the deal with the 2020 English champions, Liverpool F.C. as a global sponsor of the website in 3 seasons until 2023.

In July 2021, Expedia became Wrexham A.F.C.'s shirt back sponsor.[4]

Criticism and legal issues edit

Delays in refunds of flights cancelled due to COVID-19 edit

In 2020, during the COVID-19 pandemic, customers complained regarding the process to get refunds for cancelled flights. Customers complained of excessively long call times and being unable to get through to a representative.[5] This led to many lawsuits.[6][7]

Involvement in Israeli settlements edit

On February 12, 2020, Expedia Group was included on a list of companies operating in West Bank settlements involved in activities that "raised particular human rights concerns" published by the United Nations Human Rights Council. The company was categorized under "the provision of services and utilities supporting the maintenance and existence of settlements".[8][9]

False advertising and trademark violation edit

In August 2016, Buckeye Tree Lodge and Sequoia Village Inn, LLC filed a class-action lawsuit in California accusing the company and its partners of violating trademark rights of numerous independent hotel and motel establishments by running advertising implying that consumers could book reservations for those hotels on Expedia even though Expedia had no relationship with those hotels, in violation of the Lanham Act, and also falsely noting that hotels with which the company had no relationship were "sold out".[10] In April 2021, the lawsuit was settled and the company promised not to engage in false advertising.[11]

See also edit

References edit

  1. ^ "Look inside the new Expedia HQ in Seattle and company's commuting policy". KING-TV. October 8, 2019.
  2. ^ "Microsoft Expedia Travel Services Debuts on the Web". Microsoft. October 22, 1996.
  3. ^ "Expedia Group extends UEFA Champions League partnership" (Press release). Nyon: UEFA. 10 August 2021. Retrieved 10 August 2021.
  4. ^ "COMMERCIAL | WREXHAM AFC EMBARKS ON A JOURNEY WITH EXPEDIA". www.wrexhamafc.co.uk. July 14, 2021. Retrieved January 25, 2024.
  5. ^ Ulrich, Todd (February 5, 2021). "Consumers grow frustrated with Expedia over COVID-19 refunds". WFTV.
  6. ^ "Traveler sues Expedia for refusing refunds on canceled flights during COVID-19 pandemic". USA Today. September 9, 2020.
  7. ^ RENDA, MATTHEW (August 19, 2016). "Hotels Accuse Expedia, Orbitz of Brazen Deceit". Courthouse News Service.
  8. ^ "UN rights office issues report on business activities related to settlements in the Occupied Palestinian Territory". Office of the United Nations High Commissioner for Human Rights. February 12, 2020.
  9. ^ "Database of all business enterprises involved in certain activities relating to Israeli settlements in East Jerusalem and the West Bank (A/HRC/43/71)". ReliefWeb. February 14, 2020.
  10. ^ "Buckeye Tree Lodge and Sequoia Village Inn, LLC v. Expedia, Inc. et al". Justia. August 17, 2016.
  11. ^ IOVINO, NICHOLAS (April 9, 2021). "Expedia Settles False Advertising Class Action With Hotels". Courthouse News Service.

Further reading edit

  • Alexander, Todd (2012). Everyday Internet at Any Age. Hachette UK. Chapter 8. ISBN 978-0-7336-2971-6. Retrieved 14 May 2014.
  • Barr, Alistair (January 21, 2014). "Expedia hit by big drop in Google search traffic". USA Today. Retrieved 14 May 2014.
  • Tims, Anna (March 29, 2014). "Expedia needs to speed up £2,500 refund for flights". The Guardian. London. Retrieved 14 May 2014.

External links edit

  • Official website

expedia, this, article, about, travel, website, mobile, parent, company, group, online, travel, agency, owned, group, based, seattle, website, mobile, used, book, airline, tickets, hotel, reservations, rentals, cruise, ships, vacation, packages, launched, octo. This article is about the Expedia com travel website and mobile app For the parent company see Expedia Group Expedia Inc is an online travel agency owned by Expedia Group based in Seattle 1 The website and mobile app can be used to book airline tickets hotel reservations car rentals cruise ships and vacation packages Expedia com was launched on October 22 1996 by Microsoft 2 Expedia Inc Expedia com logoType of businessSubsidiaryType of siteTravel agencyMetasearch engineAvailable inEnglishOwnerExpedia GroupURLwww wbr expedia wbr comCommercialYesRegistrationYesLaunchedOctober 22 1996 27 years ago 1996 10 22 Current statusActive Contents 1 History 2 Sponsorships 3 Criticism and legal issues 3 1 Delays in refunds of flights cancelled due to COVID 19 3 2 Involvement in Israeli settlements 3 3 False advertising and trademark violation 4 See also 5 References 6 Further reading 7 External linksHistory editMain article Expedia Group HistorySponsorships editStarting the 2018 21 cycle Expedia Group became the first ever global sponsor of the UEFA Champions League and the UEFA Super Cup as Expedia extended to another season until 2024 but downgraded to the regional basis which it focuses to the U S market only starting in 2022 23 season as Hotels com ended the sponsorship after 2021 22 season 3 Starting the pandemic hit 2020 21 season Expedia struck the deal with the 2020 English champions Liverpool F C as a global sponsor of the website in 3 seasons until 2023 In July 2021 Expedia became Wrexham A F C s shirt back sponsor 4 Criticism and legal issues editDelays in refunds of flights cancelled due to COVID 19 edit In 2020 during the COVID 19 pandemic customers complained regarding the process to get refunds for cancelled flights Customers complained of excessively long call times and being unable to get through to a representative 5 This led to many lawsuits 6 7 Involvement in Israeli settlements edit See also List of companies operating in West Bank settlements On February 12 2020 Expedia Group was included on a list of companies operating in West Bank settlements involved in activities that raised particular human rights concerns published by the United Nations Human Rights Council The company was categorized under the provision of services and utilities supporting the maintenance and existence of settlements 8 9 False advertising and trademark violation edit In August 2016 Buckeye Tree Lodge and Sequoia Village Inn LLC filed a class action lawsuit in California accusing the company and its partners of violating trademark rights of numerous independent hotel and motel establishments by running advertising implying that consumers could book reservations for those hotels on Expedia even though Expedia had no relationship with those hotels in violation of the Lanham Act and also falsely noting that hotels with which the company had no relationship were sold out 10 In April 2021 the lawsuit was settled and the company promised not to engage in false advertising 11 See also editHoliday cottage Vacation rentalReferences edit Look inside the new Expedia HQ in Seattle and company s commuting policy KING TV October 8 2019 Microsoft Expedia Travel Services Debuts on the Web Microsoft October 22 1996 Expedia Group extends UEFA Champions League partnership Press release Nyon UEFA 10 August 2021 Retrieved 10 August 2021 COMMERCIAL WREXHAM AFC EMBARKS ON A JOURNEY WITH EXPEDIA www wrexhamafc co uk July 14 2021 Retrieved January 25 2024 Ulrich Todd February 5 2021 Consumers grow frustrated with Expedia over COVID 19 refunds WFTV Traveler sues Expedia for refusing refunds on canceled flights during COVID 19 pandemic USA Today September 9 2020 RENDA MATTHEW August 19 2016 Hotels Accuse Expedia Orbitz of Brazen Deceit Courthouse News Service UN rights office issues report on business activities related to settlements in the Occupied Palestinian Territory Office of the United Nations High Commissioner for Human Rights February 12 2020 Database of all business enterprises involved in certain activities relating to Israeli settlements in East Jerusalem and the West Bank A HRC 43 71 ReliefWeb February 14 2020 Buckeye Tree Lodge and Sequoia Village Inn LLC v Expedia Inc et al Justia August 17 2016 IOVINO NICHOLAS April 9 2021 Expedia Settles False Advertising Class Action With Hotels Courthouse News Service Further reading editAlexander Todd 2012 Everyday Internet at Any Age Hachette UK Chapter 8 ISBN 978 0 7336 2971 6 Retrieved 14 May 2014 Barr Alistair January 21 2014 Expedia hit by big drop in Google search traffic USA Today Retrieved 14 May 2014 Tims Anna March 29 2014 Expedia needs to speed up 2 500 refund for flights The Guardian London Retrieved 14 May 2014 External links editOfficial website Retrieved from https en wikipedia org w index php title Expedia amp oldid 1212858373, wikipedia, wiki, book, books, library,

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