Avaya Holdings Corporation, often shortened to Avaya (/əˈvaɪ.ə/), is an American multinationaltechnology company headquartered in Durham, North Carolina,[3] that provides cloud communications and workstream collaboration services. The company's platform includes unified communications (UCaaS), contact center other services.[4][5][6] The company provides services to 220,000 customer locations in 190 countries.[7]
In 1995, Lucent Technologies was spun off from AT&T, and Lucent subsequently spun off units of its own in an attempt to restructure its struggling operations.[7]
Avaya was then spun off from Lucent as its own company in 2000 (Lucent merged with Alcatel SA in 2006, becoming Alcatel-Lucent, which was purchased in turn by Nokia in 2016). It remained a public company from 2000 to 2007. In October 2007, Avaya was acquired by two private-equity firms, TPG Capital and Silver Lake Partners, for $8.2 billion.[8][9]
On January 19, 2017, Avaya filed for Chapter 11 bankruptcy.[10]
On December 15, 2017, it once again became a public company, trading under the NYSE stock ticker AVYA.[1]
On February 14, 2023, Avaya once again filed for Chapter 11 bankruptcy.[11]
Management
President & CEO - Alan Masarek
Interim Chief Financial Officer - Becky Roof
Executive Vice President - Shefali Shah
Senior Vice President, Engineering - Todd Zerbe
Acquisitions and partnerships
Since 2001, Avaya has sold and acquired several companies.[12] Through Nortel's bankruptcy proceedings, assets related to their Enterprise Voice and Data business units were auctioned. Avaya placed a $900 million bid, and was announced as the winner of the assets on September 14, 2009.[13][14] In 1985, Performance Engineering Corporation (later PEC Solutions) was formed to offer technology services to government customers.[15] On June 6, 2005, Nortel acquired PEC Solutions to form Nortel PEC Solutions.[16][17] On January 18, 2006, Nortel PEC Solutions was renamed Nortel Government Solutions.[18] On December 21, 2009, Avaya acquired Nortel's government business as part of the company's assets sale.[19][20]
In October 2019, Avaya entered into a strategic partnership with RingCentral and together, introduced a new unified communications as a service solution called Avaya Cloud Office ( "ACO"). RingCentral also contributed $500 million to be the exclusive provider of the new Avaya UCaaS offer.[21]
Locations and customers
Avaya's headquarters are located at 2605 Meridien Parkway, Durham, North Carolina.[22] In 2020, the company had a presence in approximately 190 countries.
The company claims that its cloud services are utilized by over 90% of the Fortune 100 organizations.[7]
Avaya enterprise customers include: Apple, AT&T, Dell, CVS Health, as well as government organizations.
Avaya provides business related equipment for its customers with Cameras, Collaboration Units, Conference Phones, Headsets, IP Phones, Room Systems, Vantage, and Wireless Handsets. These devices are compatible with various options for the three services provided to its customers as Avaya Cloud Office, Avaya Spaces, and Avaya UCaaS.[25]
Patents
Avaya has over 4,400 patents and patents pending. In January 2021, the company disclosed it had received its 600th patent for Contact Center technologies, which was granted for AI in "chatbot socialization."
Controversy
During the 2022 Russian invasion of Ukraine, Avaya refused to join the international community and withdraw from the Russian market. Research from Yale University updated on April 28, 2022, identifying how companies were reacting to Russia's invasion identified Avaya as one of the "Companies that are scaling back some significant business operations but continuing some others...".[26]
^"Avaya, Form 8-K, Current Report, Filing Date Nov 1, 2007" (PDF). secdatabase.com. Retrieved January 19, 2013.
^"Investment Firms Pick Up Avaya For $8.2 Billion". Informationweek.com. June 5, 2007. Retrieved August 18, 2011.
^"Telecommunications company Avaya files for bankruptcy". reuters.com. January 19, 2017. Retrieved April 4, 2021.
^Gelsi, Steve. "Avaya files for bankruptcy, about 5 years after emerging from previous bankruptcy". MarketWatch. Retrieved February 14, 2023.
^"Avaya Acquisitions". avaya.com. Retrieved January 22, 2015.
^Sean Michael Kerner (September 14, 2009). "Avaya Closes Nortel Enterprise Deal for $900M". internetnews. Retrieved February 16, 2010.
^"Nortel Networks, Form 8-K, Current Report, Filing Date Sep 14, 2009" (PDF). secdatabase.com. Retrieved January 19, 2013.
^ "PEC Solutions Inc". Washington Post 200PEC Solutions Inc. 2005. Retrieved April 1, 2011.
^ "Nortel Completes Acquisition of PEC Solutions, Inc". Business Wire. June 7, 2005. Retrieved April 1, 2011.
^ Witte, Griff (April 27, 2005). "Nortel to Buy PEC Solutions For $448 Million". The Washington Post.
^. Nortel. January 18, 2006. Archived from the original on July 24, 2011. Retrieved April 1, 2011.
^ "Avaya/Nortel combination aims for greater growth". Nortel. December 21, 2009. Retrieved January 11, 2012.
^ "Who We Are". Avaya Government Solutions. Retrieved April 1, 2011.
^October 4 (October 4, 2019). "RingCentral the 'Big Winner' in New Deal as Avaya Ends Acquisition Speculation". Channel Partners. Retrieved March 12, 2020.
^"The Research Triangle l Avaya". January 4, 2021.
avaya, holdings, corporation, often, shortened, american, multinational, technology, company, headquartered, durham, north, carolina, that, provides, cloud, communications, workstream, collaboration, services, company, platform, includes, unified, communicatio. Avaya Holdings Corporation often shortened to Avaya e ˈ v aɪ e is an American multinational technology company headquartered in Durham North Carolina 3 that provides cloud communications and workstream collaboration services The company s platform includes unified communications UCaaS contact center other services 4 5 6 The company provides services to 220 000 customer locations in 190 countries 7 Avaya Holdings Corp TypePublicTraded asOTC Pink Limited AVYAQIndustryTechnologyPredecessorLucent TechnologiesFounded2000 23 years ago 2000 HeadquartersDurham North Carolina United StatesArea servedWorldwideKey peopleAlan Masarek CEO ProductsDigital communications products servicesRevenueUS 2 97 billion 2021 Operating incomeUS 180 million 2021 Net incomeUS 13 million 2021 Total assetsUS 5 99 billion 2021 Total equityUS 392 million 2021 Number of employees8 063 2021 Websiteavaya wbr comFootnotes references 1 2 Avaya office Contents 1 History 2 Management 3 Acquisitions and partnerships 4 Locations and customers 5 Patents 6 Controversy 7 References 8 External linksHistory EditIn 1995 Lucent Technologies was spun off from AT amp T and Lucent subsequently spun off units of its own in an attempt to restructure its struggling operations 7 Avaya was then spun off from Lucent as its own company in 2000 Lucent merged with Alcatel SA in 2006 becoming Alcatel Lucent which was purchased in turn by Nokia in 2016 It remained a public company from 2000 to 2007 In October 2007 Avaya was acquired by two private equity firms TPG Capital and Silver Lake Partners for 8 2 billion 8 9 On January 19 2017 Avaya filed for Chapter 11 bankruptcy 10 On December 15 2017 it once again became a public company trading under the NYSE stock ticker AVYA 1 On February 14 2023 Avaya once again filed for Chapter 11 bankruptcy 11 Management EditPresident amp CEO Alan Masarek Interim Chief Financial Officer Becky Roof Executive Vice President Shefali Shah Senior Vice President Engineering Todd ZerbeAcquisitions and partnerships EditSince 2001 Avaya has sold and acquired several companies 12 Through Nortel s bankruptcy proceedings assets related to their Enterprise Voice and Data business units were auctioned Avaya placed a 900 million bid and was announced as the winner of the assets on September 14 2009 13 14 In 1985 Performance Engineering Corporation later PEC Solutions was formed to offer technology services to government customers 15 On June 6 2005 Nortel acquired PEC Solutions to form Nortel PEC Solutions 16 17 On January 18 2006 Nortel PEC Solutions was renamed Nortel Government Solutions 18 On December 21 2009 Avaya acquired Nortel s government business as part of the company s assets sale 19 20 In October 2019 Avaya entered into a strategic partnership with RingCentral and together introduced a new unified communications as a service solution called Avaya Cloud Office ACO RingCentral also contributed 500 million to be the exclusive provider of the new Avaya UCaaS offer 21 Locations and customers EditAvaya s headquarters are located at 2605 Meridien Parkway Durham North Carolina 22 In 2020 the company had a presence in approximately 190 countries The company claims that its cloud services are utilized by over 90 of the Fortune 100 organizations 7 Avaya enterprise customers include Apple AT amp T Dell CVS Health as well as government organizations Avaya sponsors the IAUG users group 23 and training programs for IT professional certification in the use of Avaya s products 24 Avaya provides business related equipment for its customers with Cameras Collaboration Units Conference Phones Headsets IP Phones Room Systems Vantage and Wireless Handsets These devices are compatible with various options for the three services provided to its customers as Avaya Cloud Office Avaya Spaces and Avaya UCaaS 25 Patents EditAvaya has over 4 400 patents and patents pending In January 2021 the company disclosed it had received its 600th patent for Contact Center technologies which was granted for AI in chatbot socialization Controversy EditDuring the 2022 Russian invasion of Ukraine Avaya refused to join the international community and withdraw from the Russian market Research from Yale University updated on April 28 2022 identifying how companies were reacting to Russia s invasion identified Avaya as one of the Companies that are scaling back some significant business operations but continuing some others 26 References Edit Companies portal New Jersey portal a b Avaya to Ring Opening Bell Begin Trading on the New York Stock Exchange MarketWired January 16 2018 Retrieved January 24 2018 Avaya Holdings Corp 2021 Form 10 K U S Securities and Exchange Commission November 22 2021 Contact US March 26 2023 Avaya on the Forbes America s Largest Private Companies List Forbes Retrieved May 31 2016 company overview PDF Avaya Archived from the original PDF on February 14 2015 Retrieved February 13 2015 Avaya at a glance PDF Avaya Retrieved December 13 2017 a b Avaya 2019 Annual Report Final PDF avaya com Avaya Form 8 K Current Report Filing Date Nov 1 2007 PDF secdatabase com Retrieved January 19 2013 Investment Firms Pick Up Avaya For 8 2 Billion Informationweek com June 5 2007 Retrieved August 18 2011 Telecommunications company Avaya files for bankruptcy reuters com January 19 2017 Retrieved April 4 2021 Gelsi Steve Avaya files for bankruptcy about 5 years after emerging from previous bankruptcy MarketWatch Retrieved February 14 2023 Avaya Acquisitions avaya com Retrieved January 22 2015 Sean Michael Kerner September 14 2009 Avaya Closes Nortel Enterprise Deal for 900M internetnews Retrieved February 16 2010 Nortel Networks Form 8 K Current Report Filing Date Sep 14 2009 PDF secdatabase com Retrieved January 19 2013 PEC Solutions Inc Washington Post 200PEC Solutions Inc 2005 Retrieved April 1 2011 Nortel Completes Acquisition of PEC Solutions Inc Business Wire June 7 2005 Retrieved April 1 2011 Witte Griff April 27 2005 Nortel to Buy PEC Solutions For 448 Million The Washington Post Nortel PEC Solutions Renamed Nortel Government Solutions Nortel January 18 2006 Archived from the original on July 24 2011 Retrieved April 1 2011 Avaya Nortel combination aims for greater growth Nortel December 21 2009 Retrieved January 11 2012 Who We Are Avaya Government Solutions Retrieved April 1 2011 October 4 October 4 2019 RingCentral the Big Winner in New Deal as Avaya Ends Acquisition Speculation Channel Partners Retrieved March 12 2020 The Research Triangle l Avaya January 4 2021 IAUG Retrieved January 30 2015 Avaya Professional Credential Program Avaya Learning Retrieved November 9 2014 Devices and Phones December 18 2022 Over 750 Companies Have Curtailed Operations in Russia But Some Remain Yale School of Management Retrieved April 28 2022 External links EditBusiness data for Avaya Holdings Corp BloombergGoogleReutersSEC filingsYahoo Avaya at Wikipedia s sister projects Media from Commons Resources from Wikiversity Official website Official Canadian partner site Retrieved from https en wikipedia org w index php title Avaya amp oldid 1148059059, wikipedia, wiki, book, books, library,
