A client portal is an electronic gateway to a collection of digital files, services, and information, accessible over the Internet through a web browser.
The term is most often applied to a sharing mechanism between an organization and its clients.[1] The organization provides a secure entry point, typically via a website, that lets its clients log into an area where they can view, download, and upload private information.
Client portals are most prevalently used for the secure exchange of financial information, usually when teams are working remotely. Privacy laws such as the Gramm–Leach–Bliley Act require that organizations encrypt their clients' personally identifiable information that is sent online electronically. Sharing such information through email does not comply with the Gramm–Leach–Bliley Act and other federal privacy laws.[2] Client portals allow users to centralise and virtualise their organization, usually to increase efficiencies and communication.
Other advantages of client portals, as distinguished from email, include increased file size limitations and self-service access to a private repository.
Client portals are prevalent in many industries. Industry sectors include various commercial organisations and aren't usually specific to one industry. Owing to the nature of the industry, law firms make up a significant number of client portal users. This is because lawyers are constantly collaborating and interacting with clients, involving a significant amount of paperwork. In these cases the file sharing functionality is imperative.[4] Some client portal features extend to invoicing, time logging and expenses tracking. These benefits lead to a number of Small and medium enterprises using client portals to manage their business operations.[5]
Issuesedit
Security has been a hot topic surrounding client portals. Many client portals feature 256 bit SSL, similar to that of online banking,[citation needed] but businesses with sensitive information, such as medical data, sometimes express concerns about their data being in the cloud. Businesses still wishing to use client portals usually adopt private cloud solutions and host the software on-premises.
^American Institute of CPAs. . Archived from the original on 2016-03-04. Retrieved 2010-08-17.
^Journal of Accountancy. "Client Portals: A Secure Alternative to E-Mail (February 2010)".
^CPA Technology Advisor. . Archived from the original on 2010-12-12. Retrieved 2010-08-17. {{cite web}}: |last= has generic name (help)
^Seyle, Donna. (PDF). Law Practise Today. Archived from the original (PDF) on 18 April 2016. Retrieved 29 January 2014.
^Cohn, Michael (28 January 2014). "Zoho Revamps Online Accounting Software". Accounting Today. Retrieved 29 January 2014.
February 19, 2024
client, portal, client, portal, electronic, gateway, collection, digital, files, services, information, accessible, over, internet, through, browser, term, most, often, applied, sharing, mechanism, between, organization, clients, organization, provides, secure. A client portal is an electronic gateway to a collection of digital files services and information accessible over the Internet through a web browser The term is most often applied to a sharing mechanism between an organization and its clients 1 The organization provides a secure entry point typically via a website that lets its clients log into an area where they can view download and upload private information Client portals are most prevalently used for the secure exchange of financial information usually when teams are working remotely Privacy laws such as the Gramm Leach Bliley Act require that organizations encrypt their clients personally identifiable information that is sent online electronically Sharing such information through email does not comply with the Gramm Leach Bliley Act and other federal privacy laws 2 Client portals allow users to centralise and virtualise their organization usually to increase efficiencies and communication Other advantages of client portals as distinguished from email include increased file size limitations and self service access to a private repository Client portals are often used in conjunction with workflow automation and document management to maximize work environment efficiency 3 Contents 1 Industries 2 Issues 3 See also 4 ReferencesIndustries editClient portals are prevalent in many industries Industry sectors include various commercial organisations and aren t usually specific to one industry Owing to the nature of the industry law firms make up a significant number of client portal users This is because lawyers are constantly collaborating and interacting with clients involving a significant amount of paperwork In these cases the file sharing functionality is imperative 4 Some client portal features extend to invoicing time logging and expenses tracking These benefits lead to a number of Small and medium enterprises using client portals to manage their business operations 5 Issues editSecurity has been a hot topic surrounding client portals Many client portals feature 256 bit SSL similar to that of online banking citation needed but businesses with sensitive information such as medical data sometimes express concerns about their data being in the cloud Businesses still wishing to use client portals usually adopt private cloud solutions and host the software on premises See also editDocument management Shared file access List of client portalsReferences edit American Institute of CPAs The Rage Surrounding Client Portals July 2008 Archived from the original on 2016 03 04 Retrieved 2010 08 17 Journal of Accountancy Client Portals A Secure Alternative to E Mail February 2010 CPA Technology Advisor Building Strategy How Workflow Document Management and Portals Work Together June 2010 Archived from the original on 2010 12 12 Retrieved 2010 08 17 a href Template Cite web html title Template Cite web cite web a last has generic name help Seyle Donna Expand Your Solo or Small Firm Practice Using Client Portals PDF Law Practise Today Archived from the original PDF on 18 April 2016 Retrieved 29 January 2014 Cohn Michael 28 January 2014 Zoho Revamps Online Accounting Software Accounting Today Retrieved 29 January 2014 Retrieved from https en wikipedia org w index php title Client portal amp oldid 1165161923, wikipedia, wiki, book, books, library,
