ChildLine Counsellors will not record calls but write down case notes of calls and sometimes counselling supervisors may also listen in to calls to make sure that they can help the best they can. If there is an immediate serious concern for someone's welfare or they are worried a child's life is in danger, notes may be passed on to relevant bodies, including the Police and the NHS[3] Callers are not required to provide their name; they can give as little or as much personal information as they wish.[4]
History
ChildLine logo used from 2007-2018
In 1986 Esther Rantzen, presenter of That's Life!, a popular consumer TV show, suggested to the BBC that they create "Childwatch", a programme about child abuse that was screened on 30 October 1986 on BBC1, the aim being to try to detect children at risk before their lives were in danger. Viewers were asked if they would take part in the survey in an edition of That's Life!. A helpline was opened after the programme so that any child currently suffering abuse could call for help. Rantzen, together with her BBC producers Sarah Caplin and Ritchie Cogan, therefore suggested they should create a helpline specifically for children in danger or distress, to be open throughout the year, 24/7, and launch it on the programme.[5] The project was made possible by a benefactor Ian Skipper who underwrote the charity for the first three years.
Childline has 12 counselling centres around the UK and one home based team, staffed largely by volunteers. The bases are located in Glasgow, Aberdeen, Manchester, Liverpool, Prestatyn, Birmingham, Nottingham, London, Belfast and Foyle, supported by the online only centres at Leeds and Cardiff and the Virtual Base. A restructure in 2011 saw the closure of the Childline bases in Exeter and Edinburgh, with Swansea relocating to Cardiff.[7] As many as 4,500 phone Childline every day, though only 2,500 of these callers can be answered due to lack of resources. Since the merger with the NSPCC the service has expanded, and depends on public generosity to pay for the phone calls.
Childline raises funds through several channels, including direct donations through the NSPCC, partnerships, events such as The X Factor Childline Ball[8] and through third-party fundraising organisations such as Justgiving.
Virtual Base
Childline's virtual base was started in April 2020 in response to the Covid 19 Pandemic. Counsellors in the virtual base answer emails sent by children and young people from their Childline accounts from their own home.
Childline Scotland
Following Childline's merger with NSPCC in 2006, Childline Scotland was run by Children 1st under contract, available to all young people in Scotland up to 18 years of age. It had at that time bases in Glasgow, Aberdeen and Edinburgh.[9] The Edinburgh base has since closed. As of March 2012, Childline Scotland is run directly by the NSPCC. In 2011 the NSPCC in Scotland began to work with partners to introduce new services for children and families.[10]
International
Similar helplines using the name Childline have been formed in a number of countries. As of May 2013 these included Childline Botswana,[11]Childline India, Childline Ireland (Leanbh),[12] チャイルドライン (Japan),[13] Vaikų linija [lt][14] (Lithuania), Childline South Africa, National Child Protection Authority of Sri Lanka,[15] Child Helpline Tanzania,[16] Childline Trinidad and Tobago,[17] as well as organizations in Namibia, Trinidad and Tobago, Gibraltar, Kenya, Zambia, and Zimbabwe. Some of these are independent charities; others have been set up by existing children's charities or more general helplines.
Childline in Ireland is run by the Irish Society for the Prevention of Cruelty to Children (ISPCC). It was set up in 1989. In 2006 a text and online service, in association with Zamano, was established to increase the availability of the listening service for children in Ireland.
Childline Uganda helps people infected and affected by HIV/AIDS live a better life.[18]
Telephone number
The freephone number, 0800 1111, was one of the first 0800 numbers to be issued in the United Kingdom.[when?] Before BT allocated this number to Childline, 0800 1111 was used as a test line number by technicians. Other early allocated 0800 numbers were 10 digit, including the prefix. Childline's number is one of only a handful of 8 digit 0800 UK numbers to ever have been allocated and the only one still in use. Calls to the number do not appear on the phone bill.
Childline is also available on the harmonised European number for child helplines, 116111.[19] Young people can also contact Childline through their website, via 1-2-1 counsellor chat, SignVideo, Ask Sam and the 'write an email' feature.
^"BBC News - Swansea Childline centre to close in August". Bbc.co.uk. 1 July 2011. Retrieved 25 August 2013.
^. NSPCC. Archived from the original on 3 April 2012. Retrieved 25 August 2013.
^. NSPCC. Archived from the original on 13 February 2010. Retrieved 25 August 2013.
^. NSPCC. Archived from the original on 1 June 2012. Retrieved 25 August 2013.
^. childline.org.bw. Archived from the original on 27 September 2013. Retrieved 2 January 2014.
^"childline.ie". childline.ie. 21 July 2011. Retrieved 2 January 2014.
^ (in Japanese). childlinejapan. Archived from the original on 13 December 2013. Retrieved 2 January 2014.
^"vaikulinija.lt". vaikulinija.lt. Retrieved 2 January 2014.
^"childprotection.gov.lk". childprotection.gov.lk. Retrieved 2 January 2014.
^. Sematanzania.org. Archived from the original on 27 September 2013. Retrieved 2 January 2014.
^"Childline Trinidad and Tobago". Childinett.org. Retrieved 2 January 2014.
^"Child Line Uganda - Home". Childlineuganda.cfsites.org. Retrieved 25 August 2013.
^. Ofcom. Archived from the original on 6 June 2013. Retrieved 19 April 2013.
External links
Official website
August 22, 2023
childline, service, india, india, counselling, service, children, young, people, their, 19th, birthday, united, kingdom, provided, nspcc, they, deal, with, issues, which, cause, distress, concern, some, most, common, issues, include, child, abuse, bullying, me. For the service in India see Childline India Childline is a counselling service for children and young people up to their 19th birthday in the United Kingdom provided by the NSPCC 1 They deal with any issues which cause distress or concern some of the most common issues include child abuse bullying mental illness parental separation and or divorce teenage pregnancy substance misuse neglect and psychological abuse 2 ChildLineFounded1986FounderDame Esther RantzenLocationLondonArea servedUnited KingdomProductTelephone helpline online 1 2 1 counsellor chat email a counsellor through ChildlineWebsitechildline wbr org wbr uk Contents 1 Confidentiality 2 History 3 UK operations 4 Virtual Base 5 Childline Scotland 6 International 7 Telephone number 8 See also 9 References 10 External linksConfidentiality EditChildLine Counsellors will not record calls but write down case notes of calls and sometimes counselling supervisors may also listen in to calls to make sure that they can help the best they can If there is an immediate serious concern for someone s welfare or they are worried a child s life is in danger notes may be passed on to relevant bodies including the Police and the NHS 3 Callers are not required to provide their name they can give as little or as much personal information as they wish 4 History Edit ChildLine logo used from 2007 2018In 1986 Esther Rantzen presenter of That s Life a popular consumer TV show suggested to the BBC that they create Childwatch a programme about child abuse that was screened on 30 October 1986 on BBC1 the aim being to try to detect children at risk before their lives were in danger Viewers were asked if they would take part in the survey in an edition of That s Life A helpline was opened after the programme so that any child currently suffering abuse could call for help Rantzen together with her BBC producers Sarah Caplin and Ritchie Cogan therefore suggested they should create a helpline specifically for children in danger or distress to be open throughout the year 24 7 and launch it on the programme 5 The project was made possible by a benefactor Ian Skipper who underwrote the charity for the first three years Childline joined the National Society for the Prevention of Cruelty to Children NSPCC in February 2006 and extra resources were pledged in an attempt to ensure that no child s call goes unanswered 6 UK operations EditChildline has 12 counselling centres around the UK and one home based team staffed largely by volunteers The bases are located in Glasgow Aberdeen Manchester Liverpool Prestatyn Birmingham Nottingham London Belfast and Foyle supported by the online only centres at Leeds and Cardiff and the Virtual Base A restructure in 2011 saw the closure of the Childline bases in Exeter and Edinburgh with Swansea relocating to Cardiff 7 As many as 4 500 phone Childline every day though only 2 500 of these callers can be answered due to lack of resources Since the merger with the NSPCC the service has expanded and depends on public generosity to pay for the phone calls Childline raises funds through several channels including direct donations through the NSPCC partnerships events such as The X Factor Childline Ball 8 and through third party fundraising organisations such as Justgiving Virtual Base EditChildline s virtual base was started in April 2020 in response to the Covid 19 Pandemic Counsellors in the virtual base answer emails sent by children and young people from their Childline accounts from their own home Childline Scotland EditFollowing Childline s merger with NSPCC in 2006 Childline Scotland was run by Children 1st under contract available to all young people in Scotland up to 18 years of age It had at that time bases in Glasgow Aberdeen and Edinburgh 9 The Edinburgh base has since closed As of March 2012 Childline Scotland is run directly by the NSPCC In 2011 the NSPCC in Scotland began to work with partners to introduce new services for children and families 10 International EditSimilar helplines using the name Childline have been formed in a number of countries As of May 2013 these included Childline Botswana 11 Childline India Childline Ireland Leanbh 12 チャイルドライン Japan 13 Vaiku linija lt 14 Lithuania Childline South Africa National Child Protection Authority of Sri Lanka 15 Child Helpline Tanzania 16 Childline Trinidad and Tobago 17 as well as organizations in Namibia Trinidad and Tobago Gibraltar Kenya Zambia and Zimbabwe Some of these are independent charities others have been set up by existing children s charities or more general helplines Childline in Ireland is run by the Irish Society for the Prevention of Cruelty to Children ISPCC It was set up in 1989 In 2006 a text and online service in association with Zamano was established to increase the availability of the listening service for children in Ireland Childline Uganda helps people infected and affected by HIV AIDS live a better life 18 Telephone number EditThe freephone number 0800 1111 was one of the first 0800 numbers to be issued in the United Kingdom when Before BT allocated this number to Childline 0800 1111 was used as a test line number by technicians Other early allocated 0800 numbers were 10 digit including the prefix Childline s number is one of only a handful of 8 digit 0800 UK numbers to ever have been allocated and the only one still in use Calls to the number do not appear on the phone bill Childline is also available on the harmonised European number for child helplines 116111 19 Young people can also contact Childline through their website via 1 2 1 counsellor chat SignVideo Ask Sam and the write an email feature See also EditChild Helpline International UNICEFReferences Edit ChildLine services What we do NSPCC Retrieved 25 August 2013 A History of ChildLine PDF NSPCC 2007 Retrieved 18 August 2011 Confidentiality ChildLine Retrieved 25 August 2013 Confidentiality promise Childline www childline org uk Retrieved 8 March 2019 Childline services NSPCC Archived from the original on 24 March 2010 Retrieved 25 August 2013 1 Archived 20 March 2012 at the Wayback Machine BBC News Swansea Childline centre to close in August Bbc co uk 1 July 2011 Retrieved 25 August 2013 X Factor Childline Ball Events and Fundraising News NSPCC Archived from the original on 3 April 2012 Retrieved 25 August 2013 Childline services What we do NSPCC Archived from the original on 13 February 2010 Retrieved 25 August 2013 Services in your area Scotland What we do NSPCC Archived from the original on 1 June 2012 Retrieved 25 August 2013 childline org bw childline org bw Archived from the original on 27 September 2013 Retrieved 2 January 2014 childline ie childline ie 21 July 2011 Retrieved 2 January 2014 チャイルドライン in Japanese childlinejapan Archived from the original on 13 December 2013 Retrieved 2 January 2014 vaikulinija lt vaikulinija lt Retrieved 2 January 2014 childprotection gov lk childprotection gov lk Retrieved 2 January 2014 welcome to C Sema Sematanzania org Archived from the original on 27 September 2013 Retrieved 2 January 2014 Childline Trinidad and Tobago Childinett org Retrieved 2 January 2014 Child Line Uganda Home Childlineuganda cfsites org Retrieved 25 August 2013 Charities awarded 116 numbers Ofcom Archived from the original on 6 June 2013 Retrieved 19 April 2013 External links EditOfficial website Retrieved from https en wikipedia org w index php title Childline amp oldid 1163890453, wikipedia, wiki, book, books, library,
