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Wikipedia

Action learning

Action learning is an approach to problem solving involving taking action and reflecting upon the results. This helps improve the problem-solving process as well as simplify the solutions developed by the team.[1][2] The theory of action learning and its epistemological position were originally developed by Reg Revans, who applied the method to support organizational and business development initiatives and improve on problem solving efforts.[3]

Action learning is effective in developing a number of individual leadership and team problem-solving skills,[4] and it became a component in corporate and organizational leadership development programs. This strategy is different from the "one size fits all" curriculum that is characteristic of many training and development programs. Confucius once said, "I hear and I forget; I see and I remember; I do and I understand," and action learning is a cycle of doing and reflecting.[5]

Overview edit

The action learning process includes:

  1. A real problem that is important, critical, and usually complex,
  2. A diverse problem-solving team or "set",
  3. A process that promotes curiosity, inquiry, and reflection,
  4. A requirement that talk be converted into action and, ultimately, a solution, and
  5. A commitment to learning.

In most forms of action learning, a coach is included and responsible for promoting and facilitating learning, as well as encouraging the team to be self-managing.

Revans' formula edit

Reginald Revans is the originator of action learning.[6][7] Revans' formative influences included his experience training as a physicist at the University of Cambridge. In his encounters with this talented group of scientists—several went on to win Nobel prizes—he noted the importance of each scientist describing their own ignorance, sharing experiences, and communally reflecting to learn.[8] He used these experiences to further develop the method in the 1940s while working for the Coal Board in United Kingdom. Here, he encouraged managers to meet together in small groups, to share their experiences and ask each other questions about what they saw and heard. The approach increased productivity by over 30%.[9] Later on, in hospitals, he concluded that the conventional instructional methods were largely ineffective. People had to be aware of their lack of relevant knowledge and be prepared to explore the area of their ignorance with suitable questions and help from other people in similar positions.[citation needed][10]

Revans makes this more precise in the opening chapter of his book[11] which describes the formula:

 

where L is learning, P is programmed knowledge and Q is questioning to create insight into what people see, hear or feel.

Q uses :

  • "closed" questions:
    • who?
    • what?
  • "objective" questions:
    • how much or how many?
  • "relative" questions:
    • where
    • when
  • "open" questions
    • why?
    • how?

Although Q is the cornerstone of the method, the more relaxed formulation has enabled action learning to become widely accepted in many countries all over the world. In Revans' book, there are examples from the United States, Canada, Latin America, the Middle East, Africa, and Asia-Pacific.

International Management Centres, the action learning professional association where Revans was the inaugural president, have proposed an extension to this formula with the addition of R for "reflection". This has also been proposed by Michael Marquardt:[12]

 

In this expanded equation, R refers to reflection. This additional element emphasizes the point that "great questions" should evoke thoughtful reflections while considering the current problem, the desired goal, designing strategies, developing action or implementation plans, or executing action steps that are components of the implementation plan.

Waddill and Marquardt (2003) demonstrate the link between adult learning theory and Marquardt's action learning approach in their article entitled "Adult Learning Orientations and Action Learning".[13]

Action-based learning questions edit

Action-based learning questions[14] are questions that are based on the approach of action learning where one solves real-life problems that involve taking action and reflecting upon the results. There are two types of questions: closed questions and open questions. Closed questions involve a technique which does not allow the respondents to develop their response, they can just say 'Yes' or 'No'. Open questions allow the respondents to expand or explore in their response.

One of the keys to effective action learning is asking the 'right question'. When asked to the right people at the right time, these questions result in obtaining the necessary information. The action learning process, which primarily uses a questioning approach, can be more helpful than offering advice because it assumes that each person has the capacity to find their own answers.

Normally, the purpose of asking a question is to obtain information. However, in action Learning, the purpose is to help someone else to do one or more of the following:

  • Think more deeply
  • Explore new options and perspectives
  • Reflect in order to make better choices and decisions

Types of questions edit

Closed questions edit

Closed questions involve a technique which does not allow the respondents to develop their response. It can do so by limiting respondents with a strict, limited list of answer choices. Answers are mostly monosyllabic words or short phrases. For example, some closed questions can only be answered by a "Yes" or "No".

Closed questions should not be interpreted as simple questions. They can be of varying levels of difficulty, and may make the respondent think before answering. Take this phrase for example: "When two quantities are dependent on each other, does an increase in one always leads to an increase in the other?".

Usage of closed questions:

  • To give facts
  • To help keep control of the conversation with the questioner
  • To open up a conversation
Open questions edit

Open questions allow the respondent to expand or explore in their response, and do not have a single correct response. This gives the respondent the freedom to discover new ideas, consider different possibilities, and decide on the course of action which is right for them.

Open-ended questions are not always long—they may be short as well as open-ended. Shorter questions often have equal or greater impact than longer ones. When asking shorter questions, it is easier to be perceived as abrupt or even rude. When questioning an Action Learning set, it is important to be aware of one's tone and language. The goal is usually to ask challenging questions, or to challenge the respondent's perspective.

Usage of open questions:

  • To encourage discussion of opinion and feelings.
  • To think and reflect
  • To give control of the conversation to the respondent
  • To expand upon a closed question
  • To aid in the realization of the depth of a situation
  • To help to learn more about an individual

Use in organizations edit

Today, action learning is practiced by a wide community of businesses, governments, non-profits, and educational institutions.

Writers on the subject have included Mike Pedler, Alan Mumford and Richard Hale in the United Kingdom & Australia, Yury Boshyk in Canada, Garry Luxmore in Australia. Ng Choon Seng in Singapore, Ira Cohen and Kevin Hao in China, and Michael Marquardt, Skipton Leonard, Arthur Freedman, Robert Kramer, and Joe Raelin, and Verna Willis (a pioneer in action learning and co-author with Robert L. Dilworth, as well as an award recipient with the Annual Global Forum on Action Learning in the United States.[15]

Action learning is applied by using the action learning question method (Hale) to support organizational development (OD) capability development across central government in the UK Civil Service supported by OD specialists Mayvin.[16] As such, this is combining action learning with organizational development as reported at the 2014 Ashridge Action Learning Conference and Action Learning: Research and Practice, October, 2014.

An action learning approach has been recognized as a valuable means of supporting the continuing professional development of professionals in emerging professions. The action learning question approach has been applied with, for instance the emerging professional field of global outsourcing as reported by Hale ('Actual Professional Development', Training Journal, 2012). This supports the idea that powerful learning can occur at the boundaries of organizations as proposed by Wenger in his work on 'communities of practice'.

Organizations may also use action learning in the virtual environment.[17] This is a cost-effective solution that enables the widespread use of action learning at all levels of an organization. Action e-Learning (AEL), as defined and implemented by Waddill, provides a viable alternative for organizations interested in adapting the action learning process for online delivery with groups where the members are not co-located.[18]

ARL, MiL and WIAL models edit

As with other educational processes, practitioners have built on Revans' pioneering work and have adapted some tenets to accommodate their needs. One such branch of action learning is Action Reflection Learning (ARL), which originated in Sweden among educators and consultants under the guidance of Lennart Rohlin of the MiL Institute in the 1970s. With the so-called "MiL model", ARL gained momentum with the work of LIM, Leadership in International Management, under the leadership of Ernie Turner in the USA. The WIAL (World Institute for Action Learning) Model was developed by Michael Marquardt, Skipton Leonard, Bea Carson and Arthur Freedman.

The main differences between Revans' approach to action learning and the 'MiL Model' in the '80s are :

  1. the role of a project team advisor (later called Learning Coach), which Revans had reservations about;
  2. the use of team projects rather than individual challenges;
  3. the duration of the sessions, which is more flexible in ARL designs.

The MiL model evolved organically as practitioners responded to diverse needs and restrictions. In an experiential learning mode, MiL practitioners varied the number and duration of the sessions, the type of project selected, the role of the Learning Coach and the style of his/her interventions.

ARL evolved organically through the choices and savvy intuitions of practitioners, who informally exchanged their experiences with each other. It became a somewhat shared practice, which incorporated elements of design and intervention that the practitioners adopted because of their efficacy. In 2004, Isabel Rimanoczy researched and codified the ARL methodology, identifying 16 elements and 10 underlying principles.

The WIAL model incorporates six elements:

  1. problem or challenge
  2. group of 4–8 members
  3. reflective inquiry
  4. development and implementation of strategies and actions
  5. individual, group and organizational learning
  6. an action learning coach.

The model starts with 2 simple ground rules that ensure that statements follow and are related to questions and provide the authority for the coach to promote learning. Team members may develop additional ground rules, norms, and roles as they deem necessary or advantageous. Addressing Revans' concern that a coach's over-involvement in the problem-solving process will engender dependency, WIAL coaches only ask questions that encourage team members to reflect on the team's behavior (what is working, can be improved, or done differently) in efforts to improve learning and, ultimately, performance.

"Unlearning" as a prerequisite for "learning" edit

Robert Kramer[19] pioneered the use of action learning for officials in the U.S. government, and at the European Commission in Brussels and Luxembourg. He also introduced action learning to scientists at the European Environment Agency in Copenhagen, to officials of the Estonian government at the State Chancellery (Prime Minister's Office) in Tallinn, Estonia, and to students of communication and media studies at Corvinus University of Budapest.

The process of learning more creative ways of thinking, feeling, and being is achieved in action learning by reflecting on what is working now and as well as on actions that can be improved. Action learning is consistent with the principles of positive psychology[20] and appreciative inquiry[21] by encouraging team/set members to build on strengths and learn from life's challenges. In action learning, there is no need to forget what has worked in the past. However, reflecting on what has not worked helps team/set members unlearn what doesn't work and invent/learn better ways of acting and moving forward.[22] This way, team/set members are able to keep what has worked in the past, while also finding new and improved ways to increase productivity, in areas that may need improvement.

Unlike other writers in the field of action learning, Kramer applies the theory of art, creativity and "unlearning" of the psychologist Otto Rank to his practice of action learning. Rank was the first to see therapy as a learning and unlearning experience. The therapeutic relationship allows the patient to: (1) learn more creative ways of thinking, feeling and being in the here-and-now; and (2) unlearn self-destructive ways of thinking, feeling and being in the here-and-now. Patterns of self-destruction ("neurosis") represent a failure of creativity, not, as Freud assumed, a retreat from sexuality.

In action learning questions allow group members to "step out of the frame of the prevailing ideology", as Otto Rank wrote in Art and Artist,[23]: 70  reflect on their assumptions and beliefs, and reframe their choices. The process of "stepping out" of a frame, out of a form of knowing—a prevailing ideology—is analogous to the work of artists as they struggle to give birth to fresh ways of seeing the world, perspectives that allow them to see aspects of the world that no artists, including themselves, have ever seen before.

The most creative artists, such as Rembrandt, Michelangelo and Leonardo, know how to separate even from their own greatest public successes, from earlier artistic incarnations of themselves. Their "greatness consists precisely in this reaching out beyond themselves, beyond the ideology which they have themselves fostered", according to Art and Artist.[23]: 368  Through the lens of Otto Rank's work on understanding art and artists, action learning can be seen as the never-completed process of learning how to "step out of the frame" of the ruling mindset, whether one's own or the culture's—in other words, of learning how to unlearn.

Comparing the process of unlearning to the "breaking out" process of birth, Otto Rank was the first psychologist to suggest that a continual capacity to separate from "internal mental objects"—from internalized institutions, beliefs and assumptions; from the restrictions of culture, social conformity and received wisdom—is the sine qua non for lifelong creativity.

Unlearning necessarily involves separation from one's self-concept, as it has been culturally conditioned to conform to familial, group, occupational or organizational allegiances. According to Rank, unlearning or breaking out of our shell from the inside is "a separation [that] is so hard, not only because it involves persons and ideas that one reveres, but because the victory is always, at bottom, and in some form, won over a part of one's ego".[23]: 375 

In the organizational context, learning how to unlearn is vital because what we assume to be true has merged into our identity. We refer to the identity of an individual as a "mindset". We refer to the identity of an organizational group as a "culture". Action learners learn how to question, probe and separate from, both kinds of identity—i.e., their "individual" selves and their "social" selves. By opening themselves to critical inquiry, they begin to learn how to emancipate themselves from what they "know"—they learn how to unlearn.

There is also an emerging, radical approach to unlearning in the areas of critical action learning (CAR). According to Pedler and Hsu,[24] Chokr's[25] concept of unlearning has an important implication for critical action learning because it questions the predominant cultural tendency that sees conventional teaching as an unquestionable good. Pedler and Hsu further connect the idea of unlearning to some ancient forms of wisdom such as Taoism.[26]

Role of facilitator, coach and questions edit

An ongoing challenge of action learning has been to take productive action as well as to take the time necessary to capture the learning that result from reflecting on the results of taking action. Usually, the urgency of the problem or task decreases or eliminates the reflective time necessary for learning. As a consequence, more and more organizations have recognized the critical importance of an action learning coach or facilitator in the process, someone who has the authority and responsibility of creating time and space for the group to learn at the individual, group and organizational level.

There is controversy, however, about the need for an action learning coach. Reg Revans was sceptical about the use of learning coaches and, in general, of interventionist approaches. He believed the action learning set or group could practice action learning on its own. He also had a major concern that too much process facilitation would lead a group to become dependent on a coach or facilitator. Nevertheless, later in his development of the action learning method, Revans experimented with including a role that he described as a "supernumerary" that had many similarities to that of a facilitator or coach.[27]: 9  Revans, like many other action learning practitioners, noted that without someone dedicated to managing basic process norms as well as championing individual, team, and organizational learning, action learning often devolved into much action without much learning.

Pedler distills Revans' thinking about the key role of the action learning facilitator as follows:

(i) The initiator or "accoucheur": "No organisation is likely to embrace action learning unless there is some person within it ready to fight on its behalf. ......This useful intermediary we may call the accoucheur—the managerial midwife who sees that their organisation gives birth to a new idea... ".[27]: 101 

(ii) The set facilitator or "combiner": "there may be a need when it (the set) is first formed for some supernumerary ... brought into speed the integration of the set ...." but "Such a combiner ....... must contrive that it (the set) achieves independence of them at the earliest possible moment...".[27]: 9 

(iii) The facilitator of organizational learning or the "learning community" organiser: "The most precious asset of any organization is the one most readily overlooked: its capacity to build upon its lived experience, to learn from its challenges and to turn in a better performance by inviting all and sundry to work out for themselves what that performance ought to be."[27]: 120 

Hale[28] suggested that the facilitator role developed by Revans[27] be incorporated into any standards for action learning facilitation accreditation. Hale also suggests the action learning facilitator role includes the functions of mobiliser, learning set adviser, and learning catalyst.[29] To increase the reflective, learning aspect of action learning, many groups now adopt the practice or norm of focusing on questions rather than statements while working on the problem and developing strategies and actions. Questions focus discussion and encourage the group to listen, to become a cohesive team more quickly, and to generate creative, out-of-the-box thinking.

Self-managed action learning[30][31] is a variant of action learning that dispenses with the need for a facilitator of the action learning set. Shurville and Rospigliosi have explored using virtual action learning to promote self-management by the team.[32] Deborah Waddill has developed guidelines for virtual action learning teams, what she calls action e-learning.[13]

There are a number of problems, however, with pure self-managed teams (i.e., with no coach). Wellins, Byham, & Wilson[33] have noted that self-managing teams (such as task forces) seldom take the time to reflect on what they are doing or make efforts to identify key lessons learned from the process. Without reflection, team members are likely to import organizational or sub-unit cultural norms and familiar problem solving practices into the problem-solving process without explicitly testing their validity and utility. Team members employ assumptions, mental models, and beliefs about methods or processes that are seldom openly challenged, much less tested. As a result, teams often apply traditional problem solving methods to non-traditional, urgent, critical, and discontinuous problems. In addition, team members often "leap" from the initial problem statement to some form of brainstorming that they assume will produce a viable solution. These suggested solutions typically provoke objections, doubts, concerns, or reservations from other team members who advocate their own preferred solutions. The conflicts that ensue are generally both unproductive and time-consuming. As a result, self-managed teams, tend to split or fragment rather than develop and evolve into a cohesive, high-performing team.

Because of these typical characteristics of self-managing teams, many theorists and practitioners[34] have argued that real and effective self-management in action learning requires coaches with the authority to intervene whenever they perceive an opportunity to promote learning or improve team performance. Without this team role, there is no assurance that the team will make the time needed for the periodic, systemic, and strategic inquiry and reflection that is necessary for effective individual, team, and organizational learning.

Events, forums and conferences edit

A number of organizations sponsor events focusing on the implementation and improvement of action learning. These include The Journal of Action Learning: Research & Practice,[35] the World Institute of Action Learning Global Forum,[36] International Foundation for Action Learning events,[37] the Global Forum on Executive Development and Business Driven Action Learning,[38] and the Action Learning, Action Research Association World Congress.[39] LinkedIn interest groups devoted to action learning include WIAL Network, Action Learning Forum, International Foundation for Action Learning, Global Forum on Business Driven Action Learning and Executive Development, Learning Thru Action, and Action Research and Learning in Organizations.

See also edit

Notes edit

  1. ^ Reynolds, M. (2011) "Reflective Practice: Origins and Interpretations". Action Learning: Research and Practice, 8(1), 5–13
  2. ^ Revans, R. W. (1998) ABC of action learning. London: Lemos and Crane
  3. ^ Revans, R. W. 1982. The origin and growth of action learning. Brickley, UK: Chartwell-Bratt.
  4. ^ Michael Marquardt, Ng Choon Seng, and Helen Goodson. (2010). "Team Development via Action Learning", Advances in Developing Human Resources, SAGE Publications, pp. 241–255
  5. ^ March 30, Sumit Sahni |; Sahni, 2015 Sumit (30 March 2015). "Action Learning With Impact". Harvard Business Publishing. Retrieved 7 October 2020.{{cite web}}: CS1 maint: numeric names: authors list (link)
  6. ^ Boshyk, Y. and Dilworth, R.L. (eds) (2010). Action Learning: History and Evolution. Basingstoke, U.K.: Palgrave
  7. ^ Denise O'Leary, Paul Coughlan, Clare Rigg and David Coghlan. (2017). "Turning to case studies as a mechanism for learning in action learning". Action Learning: Research and Practice, 14, 1, (3)
  8. ^ Trehan, Kiran and Pedler, Mike. Cultivating foresight and innovation in action learning: reflecting ourselves; reflection with others. Action Learning: Research and Practice. Vol. 8, No. 1, 1–4. March 2011.
  9. ^ Manchester, University of Salford (January 2003). "The Library – The Library – University of Salford, Manchester" (PDF). www.ils.Salford.ac.uk. Retrieved 28 May 2017.
  10. ^ "Reginald Revans: The Pioneer of Action Learning".
  11. ^ Revans, R. 1980. Action learning: New techniques for management. London: Blond & Briggs, Ltd.
  12. ^ Marquardt, M., Leonard, H. S., Freedman, A., & Hill, C. (2009). Action learning for developing leaders and organizations: Principles, strategies, and cases. Washington, DC: American Psychological Association.
  13. ^ a b Waddill, D. D. and M. Marquardt (2003). Adult learning orientations and action learning. Human Resource Development Review 2(4): 406–429.
  14. ^ Thalheimer, W. (2014). The Learning Benefits of Questions. Retrieved 11 August 2021, from https://www.worklearning.com/wp-content/uploads/2017/10/Learning-Benefits-of-Questions-2014-v2.0.pdf
  15. ^ "2009 Award".
  16. ^ Hale, R.I., 2014 & Saville, M. Nurturing the H in HR: using action learning to build organisation development capability in the UK Civil Service, Action Learning: Research & Practice, October, pp. 1–19.
  17. ^ Waddill, D. (2006). Action E-Learning: The impact of action learning on a management-level online course. Human Resource Development International 9(2): 1–15.
  18. ^ Waddill, D. (2004). Action E-Learning: The Impact of Action Learning on the Effectiveness of a Management-Level Web-Based Instruction Course. Ann Arbor, Michigan, UMI.
  19. ^
    • Kramer, R. 2008. Learning How to Learn: Action Learning for Leadership Development. A chapter in Rick Morse (Ed.) Innovations in Public Leadership Development. Washington DC: M.E. Sharpe and National Academy of Public Administration, pp. 296–326.
    • Kramer, R. 2007a. Leading Change Through Action Learning. The Public Manager, 36 (3): 38–44.
    • Kramer, R. 2007b. How Might Action Learning Be Used to Develop the Emotional Intelligence and Leadership Capacity of Public Administrators? Journal of Public Affairs Education, 13 (2): 205–230.
  20. ^ Seligman, M.E. & Csikszentmihalyi, M.(2000). Positive psychology: An introduction. American Psychologist, 55, 1, 5–14.
  21. ^ Cooperrider, D.L. & Whitney, D (2001) A positive revolution in change. In Cooperrider, D. L. Sorenson, P., Whitney, D. & Yeager, T. (eds.) Appreciative Inquiry: An Emerging Direction for Organization Development (9–29). Champaign, IL: Stipes.
  22. ^ Clegg, Stewart; Bailey, James (2008). International Encyclopedia of Organization Studies. Thousand Oaks, California: SAGE Publications, Inc. doi:10.4135/9781412956246. ISBN 978-1-4129-1515-1.
  23. ^ a b c Rank, O. 1932/1989. Art and Artist: Creative Urge and Personality Development. W.W. Norton.
  24. ^ Pedler, M. and Hsu, S-W (2014). Unlearning, critical action learning and wicked problems. Action Learning: Research and Practice 11(3): 296–310.
  25. ^ Chokr, N. N. (2009) Unlearning or 'How not to be governed?'. Thorverton, UK: Imprint Academic.
  26. ^ Hsu, Shih-wei (2013) Alternative Learning Organization. In: Anders Örtenblad (ed) Handbook of Research on the Learning Organization. London: Edward Elgar. pp. 358–371.
  27. ^ a b c d e Revans, R. W. 2011. ABC's of action learning. Burlington, VT: Gower.
  28. ^
    • Hale, R.I. 2003a How Training Can Add More Value to the Business, part 1, Industrial and Commercial Training, Volume 35, No. 1, pp. 29–32.
    • Hale, R.I. 2003b. How Training Can Add More Value to the Business, part 2, Industrial and Commercial Training, Volume 35, No. 2, pp. 49–52.
    • Hale, R.I., Adding Real Value With Work Based Learning Questions, Training Journal, 2004, July, pp. 34–39.
  29. ^ Hale, R.I., 2012. Bright Horizons for Action Learning, Training Journal, July.
  30. ^ Bourner, T., O'Hara, S., and Webber, T. 2002. "Learning to manage change in the Health Service", in: A. Brockbank, I.
  31. ^ O'Hara, S., Bourner, T. and Webber, T. 2004. Practice of self managed action learning. Action learning: research and practice,1(1): 29–42.
  32. ^ Shurville, S.J. and Rospigliosi, A. 2009. Implementing blended self-managed action learning for digital entrepreneurs in higher education. Action Learning: Research and Practice, Volume 6, Issue 1 March 2009, pages 53–61.
  33. ^ Wellins, R.S., Byham, W.C., & Wilson, J.M. (1991). Empowered teams: Creating self-directed work teams that improve quality, production, and participation, San Francisco: Jossey-Bass.
  34. ^ cf. Marquardt, M.J., Leonard, S., Freedman, A., and Hill, C. 2009. Action learning for developing leaders and organizations. Washington, DC: American Psychological Press.
  35. ^ "[Homepage]". Action Learning: Research and Practice. 14 (2). Retrieved 28 May 2017.
  36. ^ "World Institute for Action Learning". WIAL. Retrieved 28 May 2017.
  37. ^ "International Foundation for Action Learning – IFAL". www.IFAL.org.uk. Retrieved 28 May 2017.
  38. ^ "Global Forum – Action Learning (homepage)". Global Executive Learning. Retrieved 28 May 2017.
  39. ^ "Welcome to ALARA". ALARA. Retrieved 28 May 2017.

Further reading edit

  • Boshyk, Yury, and Dilworth, Robert L. 2010. Action Learning and its Applications. Basingstoke, UK: Macmillan.
  • Boshyk, Yury. 2000. Business Driven Action Learning: Global Best Practices. Basingstoke, UK: Macmillan.
  • Boshyk, Yury. 2002. Action Learning Worldwide: Experiences of Leadership and Organizational Development. Basingstoke, UK: Macmillan.
  • Carrington, L. House Proud: Action Learning is Paying Dividends at Building Firm, People Management, 5 December 2002, pp 36–38.
  • Chambers, A. and Hale, R. 2007. Keep Walking: Leadership Learning in Action, MX Publishing; 2nd edition (9 November 2009), UK.
  • Collingham, B., Critten, P., Garnett, J. and Hale, R. (2007) A Partnership Approach to Developing and Accrediting Work Based Learning – Creating Successful Work Based Learning – Meeting the Skills Challenge for Performance Improvement, Inaugural Conference, British Institute for Learning and Development, Royal Society of Medicine, London 17 May 2007.
  • Crainer, Stuart. 1999. The 75 Greatest Management Decisions Ever Made. New York: AMACOM Publishing
  • Critten, P. & Hale, R. (2006) 'From Work Based/ Action learning to Action Research – Towards a Methodology for the Worker/ Practitioner researcher' The Work-based Learning Network of the Universities Association for Life-Long learning Annual Conference: 'Work Based Projects: The Worker as Researcher 24–25 April 2006 University of Northampton.
  • Dilworth, R. L., and Willis, V. 2003. Action Learning: Images and Pathways.
  • Freedman, A.M. & Leonard, H.S. 2013. Leading organizational change using action learning: What leadersh should know before committing to a consulting contract. Reston, VA: Learning Thru Action Press.
  • Kozubska, J & MacKenzie, B 2012. Differences and impact through action learning, Action Learning Research & Practice, 9 2, 1450164.
  • Leonard, H.S. & Freedman, A.M. 2013. Great solutions through action learning: success every time. Reston, VA: Learning Thru Action Press.
  • McGill & N. Beech (Eds) Reflective learning in practice, Aldershot, Gower.
  • Hale, Richard. 2014. Fundamentals of Action Learning, Training Journal, August, 2014, pp. 30–36.
  • Hale, Richard. 2014. Fundamentals of Action Learning: Knowledge Mapping, Training Journal, September, 2014.
  • Hale, Richard. 2014. Fundamentals of Action Learning: Mobilising Action Learning, Training Journal, October, 2014.
  • Marquardt, M. J. 1999. Action learning in action. Palo Alto, CA:Davies-Black.
  • Marquardt, M. J. 2004. Harnessing the power of action learning. T D, 58(6): 26–32.
  • Marquardt, M.J. 2011. Optimizing the power of action learning. Boston: Nicholas Brealey Publishing.
  • Marquardt, M.J. & Roland Yeo (2012). Breakthrough Problem Solving with Action Learning: Concepts and Cases. Stanford, CA: Stanford University Press.
  • Martinsons, M.G. 1998. MBA action learning projects. Hong Kong University Press.
  • O'Neil, J. and Marsick, V.J. 2007. Understanding Action Learning. NY: AMACOM Publishing
  • Pedler, M., (Ed.). 1991. Action learning in practice (2nd ed.). Aldershot, UK: Gower.
  • Pedler, M. 1996. Action learning for managers. London: Lemos and Crane.
  • Raelin, J. A. 1997. Action learning and action science: Are they different? Organizational Dynamics, 26(1): 21–34.
  • Raelin, J. A. 2000. Work-based learning: The new frontier of management development. Reading, MA: Addison-Wesley.
  • Rimanoczy, I., and Turner, E. 2008. Action Reflection Learning: solving real business problems by connecting learning with earning. US, Davies-Black Publishing.
  • Rohlin, L., Turner, E. and others. 2002. Earning while Learning in Global Leadership: the Volvo MiL Partnership. Sweden, MiL Publishers AB.
  • Smith, S. & Smith, L. (2017) Assessing the value of action learning for social enterprises and charities. Action Learning: Research and Practice (14)3: 230-242
  • Sawchuk, P. H. 2003. Adult learning and technology in working class life. New York: Cambridge University Press.

External links edit

  •   Learning materials related to Storytelling at Wikiversity

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Not to be confused with Active learning This article s tone or style may not reflect the encyclopedic tone used on Wikipedia See Wikipedia s guide to writing better articles for suggestions October 2015 Learn how and when to remove this template message Action learning is an approach to problem solving involving taking action and reflecting upon the results This helps improve the problem solving process as well as simplify the solutions developed by the team 1 2 The theory of action learning and its epistemological position were originally developed by Reg Revans who applied the method to support organizational and business development initiatives and improve on problem solving efforts 3 Action learning is effective in developing a number of individual leadership and team problem solving skills 4 and it became a component in corporate and organizational leadership development programs This strategy is different from the one size fits all curriculum that is characteristic of many training and development programs Confucius once said I hear and I forget I see and I remember I do and I understand and action learning is a cycle of doing and reflecting 5 Contents 1 Overview 2 Revans formula 2 1 Action based learning questions 2 1 1 Types of questions 2 1 1 1 Closed questions 2 1 1 2 Open questions 3 Use in organizations 4 ARL MiL and WIAL models 5 Unlearning as a prerequisite for learning 6 Role of facilitator coach and questions 7 Events forums and conferences 8 See also 9 Notes 10 Further reading 11 External linksOverview editThe action learning process includes A real problem that is important critical and usually complex A diverse problem solving team or set A process that promotes curiosity inquiry and reflection A requirement that talk be converted into action and ultimately a solution and A commitment to learning In most forms of action learning a coach is included and responsible for promoting and facilitating learning as well as encouraging the team to be self managing Revans formula editReginald Revans is the originator of action learning 6 7 Revans formative influences included his experience training as a physicist at the University of Cambridge In his encounters with this talented group of scientists several went on to win Nobel prizes he noted the importance of each scientist describing their own ignorance sharing experiences and communally reflecting to learn 8 He used these experiences to further develop the method in the 1940s while working for the Coal Board in United Kingdom Here he encouraged managers to meet together in small groups to share their experiences and ask each other questions about what they saw and heard The approach increased productivity by over 30 9 Later on in hospitals he concluded that the conventional instructional methods were largely ineffective People had to be aware of their lack of relevant knowledge and be prepared to explore the area of their ignorance with suitable questions and help from other people in similar positions citation needed 10 Revans makes this more precise in the opening chapter of his book 11 which describes the formula L P Q displaystyle L P Q nbsp where L is learning P is programmed knowledge and Q is questioning to create insight into what people see hear or feel Q uses closed questions who what objective questions how much or how many relative questions where when open questions why how Although Q is the cornerstone of the method the more relaxed formulation has enabled action learning to become widely accepted in many countries all over the world In Revans book there are examples from the United States Canada Latin America the Middle East Africa and Asia Pacific International Management Centres the action learning professional association where Revans was the inaugural president have proposed an extension to this formula with the addition of R for reflection This has also been proposed by Michael Marquardt 12 L P Q R displaystyle L P Q R nbsp In this expanded equation R refers to reflection This additional element emphasizes the point that great questions should evoke thoughtful reflections while considering the current problem the desired goal designing strategies developing action or implementation plans or executing action steps that are components of the implementation plan Waddill and Marquardt 2003 demonstrate the link between adult learning theory and Marquardt s action learning approach in their article entitled Adult Learning Orientations and Action Learning 13 Action based learning questions edit Action based learning questions 14 are questions that are based on the approach of action learning where one solves real life problems that involve taking action and reflecting upon the results There are two types of questions closed questions and open questions Closed questions involve a technique which does not allow the respondents to develop their response they can just say Yes or No Open questions allow the respondents to expand or explore in their response One of the keys to effective action learning is asking the right question When asked to the right people at the right time these questions result in obtaining the necessary information The action learning process which primarily uses a questioning approach can be more helpful than offering advice because it assumes that each person has the capacity to find their own answers Normally the purpose of asking a question is to obtain information However in action Learning the purpose is to help someone else to do one or more of the following Think more deeply Explore new options and perspectives Reflect in order to make better choices and decisionsTypes of questions edit Closed questions edit Closed questions involve a technique which does not allow the respondents to develop their response It can do so by limiting respondents with a strict limited list of answer choices Answers are mostly monosyllabic words or short phrases For example some closed questions can only be answered by a Yes or No Closed questions should not be interpreted as simple questions They can be of varying levels of difficulty and may make the respondent think before answering Take this phrase for example When two quantities are dependent on each other does an increase in one always leads to an increase in the other Usage of closed questions To give facts To help keep control of the conversation with the questioner To open up a conversationOpen questions edit Open questions allow the respondent to expand or explore in their response and do not have a single correct response This gives the respondent the freedom to discover new ideas consider different possibilities and decide on the course of action which is right for them Open ended questions are not always long they may be short as well as open ended Shorter questions often have equal or greater impact than longer ones When asking shorter questions it is easier to be perceived as abrupt or even rude When questioning an Action Learning set it is important to be aware of one s tone and language The goal is usually to ask challenging questions or to challenge the respondent s perspective Usage of open questions To encourage discussion of opinion and feelings To think and reflect To give control of the conversation to the respondent To expand upon a closed question To aid in the realization of the depth of a situation To help to learn more about an individualUse in organizations editToday action learning is practiced by a wide community of businesses governments non profits and educational institutions Writers on the subject have included Mike Pedler Alan Mumford and Richard Hale in the United Kingdom amp Australia Yury Boshyk in Canada Garry Luxmore in Australia Ng Choon Seng in Singapore Ira Cohen and Kevin Hao in China and Michael Marquardt Skipton Leonard Arthur Freedman Robert Kramer and Joe Raelin and Verna Willis a pioneer in action learning and co author with Robert L Dilworth as well as an award recipient with the Annual Global Forum on Action Learning in the United States 15 Action learning is applied by using the action learning question method Hale to support organizational development OD capability development across central government in the UK Civil Service supported by OD specialists Mayvin 16 As such this is combining action learning with organizational development as reported at the 2014 Ashridge Action Learning Conference and Action Learning Research and Practice October 2014 An action learning approach has been recognized as a valuable means of supporting the continuing professional development of professionals in emerging professions The action learning question approach has been applied with for instance the emerging professional field of global outsourcing as reported by Hale Actual Professional Development Training Journal 2012 This supports the idea that powerful learning can occur at the boundaries of organizations as proposed by Wenger in his work on communities of practice Organizations may also use action learning in the virtual environment 17 This is a cost effective solution that enables the widespread use of action learning at all levels of an organization Action e Learning AEL as defined and implemented by Waddill provides a viable alternative for organizations interested in adapting the action learning process for online delivery with groups where the members are not co located 18 ARL MiL and WIAL models editAs with other educational processes practitioners have built on Revans pioneering work and have adapted some tenets to accommodate their needs One such branch of action learning is Action Reflection Learning ARL which originated in Sweden among educators and consultants under the guidance of Lennart Rohlin of the MiL Institute in the 1970s With the so called MiL model ARL gained momentum with the work of LIM Leadership in International Management under the leadership of Ernie Turner in the USA The WIAL World Institute for Action Learning Model was developed by Michael Marquardt Skipton Leonard Bea Carson and Arthur Freedman The main differences between Revans approach to action learning and the MiL Model in the 80s are the role of a project team advisor later called Learning Coach which Revans had reservations about the use of team projects rather than individual challenges the duration of the sessions which is more flexible in ARL designs The MiL model evolved organically as practitioners responded to diverse needs and restrictions In an experiential learning mode MiL practitioners varied the number and duration of the sessions the type of project selected the role of the Learning Coach and the style of his her interventions ARL evolved organically through the choices and savvy intuitions of practitioners who informally exchanged their experiences with each other It became a somewhat shared practice which incorporated elements of design and intervention that the practitioners adopted because of their efficacy In 2004 Isabel Rimanoczy researched and codified the ARL methodology identifying 16 elements and 10 underlying principles The WIAL model incorporates six elements problem or challenge group of 4 8 members reflective inquiry development and implementation of strategies and actions individual group and organizational learning an action learning coach The model starts with 2 simple ground rules that ensure that statements follow and are related to questions and provide the authority for the coach to promote learning Team members may develop additional ground rules norms and roles as they deem necessary or advantageous Addressing Revans concern that a coach s over involvement in the problem solving process will engender dependency WIAL coaches only ask questions that encourage team members to reflect on the team s behavior what is working can be improved or done differently in efforts to improve learning and ultimately performance Unlearning as a prerequisite for learning editRobert Kramer 19 pioneered the use of action learning for officials in the U S government and at the European Commission in Brussels and Luxembourg He also introduced action learning to scientists at the European Environment Agency in Copenhagen to officials of the Estonian government at the State Chancellery Prime Minister s Office in Tallinn Estonia and to students of communication and media studies at Corvinus University of Budapest The process of learning more creative ways of thinking feeling and being is achieved in action learning by reflecting on what is working now and as well as on actions that can be improved Action learning is consistent with the principles of positive psychology 20 and appreciative inquiry 21 by encouraging team set members to build on strengths and learn from life s challenges In action learning there is no need to forget what has worked in the past However reflecting on what has not worked helps team set members unlearn what doesn t work and invent learn better ways of acting and moving forward 22 This way team set members are able to keep what has worked in the past while also finding new and improved ways to increase productivity in areas that may need improvement Unlike other writers in the field of action learning Kramer applies the theory of art creativity and unlearning of the psychologist Otto Rank to his practice of action learning Rank was the first to see therapy as a learning and unlearning experience The therapeutic relationship allows the patient to 1 learn more creative ways of thinking feeling and being in the here and now and 2 unlearn self destructive ways of thinking feeling and being in the here and now Patterns of self destruction neurosis represent a failure of creativity not as Freud assumed a retreat from sexuality In action learning questions allow group members to step out of the frame of the prevailing ideology as Otto Rank wrote in Art and Artist 23 70 reflect on their assumptions and beliefs and reframe their choices The process of stepping out of a frame out of a form of knowing a prevailing ideology is analogous to the work of artists as they struggle to give birth to fresh ways of seeing the world perspectives that allow them to see aspects of the world that no artists including themselves have ever seen before The most creative artists such as Rembrandt Michelangelo and Leonardo know how to separate even from their own greatest public successes from earlier artistic incarnations of themselves Their greatness consists precisely in this reaching out beyond themselves beyond the ideology which they have themselves fostered according to Art and Artist 23 368 Through the lens of Otto Rank s work on understanding art and artists action learning can be seen as the never completed process of learning how to step out of the frame of the ruling mindset whether one s own or the culture s in other words of learning how to unlearn Comparing the process of unlearning to the breaking out process of birth Otto Rank was the first psychologist to suggest that a continual capacity to separate from internal mental objects from internalized institutions beliefs and assumptions from the restrictions of culture social conformity and received wisdom is the sine qua non for lifelong creativity Unlearning necessarily involves separation from one s self concept as it has been culturally conditioned to conform to familial group occupational or organizational allegiances According to Rank unlearning or breaking out of our shell from the inside is a separation that is so hard not only because it involves persons and ideas that one reveres but because the victory is always at bottom and in some form won over a part of one s ego 23 375 In the organizational context learning how to unlearn is vital because what we assume to be true has merged into our identity We refer to the identity of an individual as a mindset We refer to the identity of an organizational group as a culture Action learners learn how to question probe and separate from both kinds of identity i e their individual selves and their social selves By opening themselves to critical inquiry they begin to learn how to emancipate themselves from what they know they learn how to unlearn There is also an emerging radical approach to unlearning in the areas of critical action learning CAR According to Pedler and Hsu 24 Chokr s 25 concept of unlearning has an important implication for critical action learning because it questions the predominant cultural tendency that sees conventional teaching as an unquestionable good Pedler and Hsu further connect the idea of unlearning to some ancient forms of wisdom such as Taoism 26 Role of facilitator coach and questions editAn ongoing challenge of action learning has been to take productive action as well as to take the time necessary to capture the learning that result from reflecting on the results of taking action Usually the urgency of the problem or task decreases or eliminates the reflective time necessary for learning As a consequence more and more organizations have recognized the critical importance of an action learning coach or facilitator in the process someone who has the authority and responsibility of creating time and space for the group to learn at the individual group and organizational level There is controversy however about the need for an action learning coach Reg Revans was sceptical about the use of learning coaches and in general of interventionist approaches He believed the action learning set or group could practice action learning on its own He also had a major concern that too much process facilitation would lead a group to become dependent on a coach or facilitator Nevertheless later in his development of the action learning method Revans experimented with including a role that he described as a supernumerary that had many similarities to that of a facilitator or coach 27 9 Revans like many other action learning practitioners noted that without someone dedicated to managing basic process norms as well as championing individual team and organizational learning action learning often devolved into much action without much learning Pedler distills Revans thinking about the key role of the action learning facilitator as follows i The initiator or accoucheur No organisation is likely to embrace action learning unless there is some person within it ready to fight on its behalf This useful intermediary we may call the accoucheur the managerial midwife who sees that their organisation gives birth to a new idea 27 101 ii The set facilitator or combiner there may be a need when it the set is first formed for some supernumerary brought into speed the integration of the set but Such a combiner must contrive that it the set achieves independence of them at the earliest possible moment 27 9 iii The facilitator of organizational learning or the learning community organiser The most precious asset of any organization is the one most readily overlooked its capacity to build upon its lived experience to learn from its challenges and to turn in a better performance by inviting all and sundry to work out for themselves what that performance ought to be 27 120 Hale 28 suggested that the facilitator role developed by Revans 27 be incorporated into any standards for action learning facilitation accreditation Hale also suggests the action learning facilitator role includes the functions of mobiliser learning set adviser and learning catalyst 29 To increase the reflective learning aspect of action learning many groups now adopt the practice or norm of focusing on questions rather than statements while working on the problem and developing strategies and actions Questions focus discussion and encourage the group to listen to become a cohesive team more quickly and to generate creative out of the box thinking Self managed action learning 30 31 is a variant of action learning that dispenses with the need for a facilitator of the action learning set Shurville and Rospigliosi have explored using virtual action learning to promote self management by the team 32 Deborah Waddill has developed guidelines for virtual action learning teams what she calls action e learning 13 There are a number of problems however with pure self managed teams i e with no coach Wellins Byham amp Wilson 33 have noted that self managing teams such as task forces seldom take the time to reflect on what they are doing or make efforts to identify key lessons learned from the process Without reflection team members are likely to import organizational or sub unit cultural norms and familiar problem solving practices into the problem solving process without explicitly testing their validity and utility Team members employ assumptions mental models and beliefs about methods or processes that are seldom openly challenged much less tested As a result teams often apply traditional problem solving methods to non traditional urgent critical and discontinuous problems In addition team members often leap from the initial problem statement to some form of brainstorming that they assume will produce a viable solution These suggested solutions typically provoke objections doubts concerns or reservations from other team members who advocate their own preferred solutions The conflicts that ensue are generally both unproductive and time consuming As a result self managed teams tend to split or fragment rather than develop and evolve into a cohesive high performing team Because of these typical characteristics of self managing teams many theorists and practitioners 34 have argued that real and effective self management in action learning requires coaches with the authority to intervene whenever they perceive an opportunity to promote learning or improve team performance Without this team role there is no assurance that the team will make the time needed for the periodic systemic and strategic inquiry and reflection that is necessary for effective individual team and organizational learning Events forums and conferences editA number of organizations sponsor events focusing on the implementation and improvement of action learning These include The Journal of Action Learning Research amp Practice 35 the World Institute of Action Learning Global Forum 36 International Foundation for Action Learning events 37 the Global Forum on Executive Development and Business Driven Action Learning 38 and the Action Learning Action Research Association World Congress 39 LinkedIn interest groups devoted to action learning include WIAL Network Action Learning Forum International Foundation for Action Learning Global Forum on Business Driven Action Learning and Executive Development Learning Thru Action and Action Research and Learning in Organizations See also editAction research Action teaching Chris Argyris Action science Experiential learning Inquiry based learning Large group capacitation Learning cycleNotes edit Reynolds M 2011 Reflective Practice Origins and Interpretations Action Learning Research and Practice 8 1 5 13 Revans R W 1998 ABC of action learning London Lemos and Crane Revans R W 1982 The origin and growth of action learning Brickley UK Chartwell Bratt Michael Marquardt Ng Choon Seng and Helen Goodson 2010 Team Development via Action Learning Advances in Developing Human Resources SAGE Publications pp 241 255 March 30 Sumit Sahni Sahni 2015 Sumit 30 March 2015 Action Learning With Impact Harvard Business Publishing Retrieved 7 October 2020 a href Template Cite web html title Template Cite web cite web a CS1 maint numeric names authors list link Boshyk Y and Dilworth R L eds 2010 Action Learning History and Evolution Basingstoke U K Palgrave Denise O Leary Paul Coughlan Clare Rigg and David Coghlan 2017 Turning to case studies as a mechanism for learning in action learning Action Learning Research and Practice 14 1 3 Trehan Kiran and Pedler Mike Cultivating foresight and innovation in action learning reflecting ourselves reflection with others Action Learning Research and Practice Vol 8 No 1 1 4 March 2011 Manchester University of Salford January 2003 The Library The Library University of Salford Manchester PDF www ils Salford ac uk Retrieved 28 May 2017 Reginald Revans The Pioneer of Action Learning Revans R 1980 Action learning New techniques for management London Blond amp Briggs Ltd Marquardt M Leonard H S Freedman A amp Hill C 2009 Action learning for developing leaders and organizations Principles strategies and cases Washington DC American Psychological Association a b Waddill D D and M Marquardt 2003 Adult learning orientations and action learning Human Resource Development Review 2 4 406 429 Thalheimer W 2014 The Learning Benefits of Questions Retrieved 11 August 2021 from https www worklearning com wp content uploads 2017 10 Learning Benefits of Questions 2014 v2 0 pdf 2009 Award Hale R I 2014 amp Saville M Nurturing the H in HR using action learning to build organisation development capability in the UK Civil Service Action Learning Research amp Practice October pp 1 19 Waddill D 2006 Action E Learning The impact of action learning on a management level online course Human Resource Development International 9 2 1 15 Waddill D 2004 Action E Learning The Impact of Action Learning on the Effectiveness of a Management Level Web Based Instruction Course Ann Arbor Michigan UMI Kramer R 2008 Learning How to Learn Action Learning for Leadership Development A chapter in Rick Morse Ed Innovations in Public Leadership Development Washington DC M E Sharpe and National Academy of Public Administration pp 296 326 Kramer R 2007a Leading Change Through Action Learning The Public Manager 36 3 38 44 Kramer R 2007b How Might Action Learning Be Used to Develop the Emotional Intelligence and Leadership Capacity of Public Administrators Journal of Public Affairs Education 13 2 205 230 Seligman M E amp Csikszentmihalyi M 2000 Positive psychology An introduction American Psychologist 55 1 5 14 Cooperrider D L amp Whitney D 2001 A positive revolution in change In Cooperrider D L Sorenson P Whitney D amp Yeager T eds Appreciative Inquiry An Emerging Direction for Organization Development 9 29 Champaign IL Stipes Clegg Stewart Bailey James 2008 International Encyclopedia of Organization Studies Thousand Oaks California SAGE Publications Inc doi 10 4135 9781412956246 ISBN 978 1 4129 1515 1 a b c Rank O 1932 1989 Art and Artist Creative Urge and Personality Development W W Norton Pedler M and Hsu S W 2014 Unlearning critical action learning and wicked problems Action Learning Research and Practice 11 3 296 310 Chokr N N 2009 Unlearning or How not to be governed Thorverton UK Imprint Academic Hsu Shih wei 2013 Alternative Learning Organization In Anders Ortenblad ed Handbook of Research on the Learning Organization London Edward Elgar pp 358 371 a b c d e Revans R W 2011 ABC s of action learning Burlington VT Gower Hale R I 2003a How Training Can Add More Value to the Business part 1 Industrial and Commercial Training Volume 35 No 1 pp 29 32 Hale R I 2003b How Training Can Add More Value to the Business part 2 Industrial and Commercial Training Volume 35 No 2 pp 49 52 Hale R I Adding Real Value With Work Based Learning Questions Training Journal 2004 July pp 34 39 Hale R I 2012 Bright Horizons for Action Learning Training Journal July Bourner T O Hara S and Webber T 2002 Learning to manage change in the Health Service in A Brockbank I O Hara S Bourner T and Webber T 2004 Practice of self managed action learning Action learning research and practice 1 1 29 42 Shurville S J and Rospigliosi A 2009 Implementing blended self managed action learning for digital entrepreneurs in higher education Action Learning Research and Practice Volume 6 Issue 1 March 2009 pages 53 61 Wellins R S Byham W C amp Wilson J M 1991 Empowered teams Creating self directed work teams that improve quality production and participation San Francisco Jossey Bass cf Marquardt M J Leonard S Freedman A and Hill C 2009 Action learning for developing leaders and organizations Washington DC American Psychological Press Homepage Action Learning Research and Practice 14 2 Retrieved 28 May 2017 World Institute for Action Learning WIAL Retrieved 28 May 2017 International Foundation for Action Learning IFAL www IFAL org uk Retrieved 28 May 2017 Global Forum Action Learning homepage Global Executive Learning Retrieved 28 May 2017 Welcome to ALARA ALARA Retrieved 28 May 2017 Further reading editThis further reading section may need cleanup Please read the editing guide and help improve the section February 2022 Learn how and when to remove this template message Boshyk Yury and Dilworth Robert L 2010 Action Learning and its Applications Basingstoke UK Macmillan Boshyk Yury 2000 Business Driven Action Learning Global Best Practices Basingstoke UK Macmillan Boshyk Yury 2002 Action Learning Worldwide Experiences of Leadership and Organizational Development Basingstoke UK Macmillan Carrington L House Proud Action Learning is Paying Dividends at Building Firm People Management 5 December 2002 pp 36 38 Chambers A and Hale R 2007 Keep Walking Leadership Learning in Action MX Publishing 2nd edition 9 November 2009 UK Collingham B Critten P Garnett J and Hale R 2007 A Partnership Approach to Developing and Accrediting Work Based Learning Creating Successful Work Based Learning Meeting the Skills Challenge for Performance Improvement Inaugural Conference British Institute for Learning and Development Royal Society of Medicine London 17 May 2007 Crainer Stuart 1999 The 75 Greatest Management Decisions Ever Made New York AMACOM Publishing Critten P amp Hale R 2006 From Work Based Action learning to Action Research Towards a Methodology for the Worker Practitioner researcher The Work based Learning Network of the Universities Association for Life Long learning Annual Conference Work Based Projects The Worker as Researcher 24 25 April 2006 University of Northampton Dilworth R L and Willis V 2003 Action Learning Images and Pathways Freedman A M amp Leonard H S 2013 Leading organizational change using action learning What leadersh should know before committing to a consulting contract Reston VA Learning Thru Action Press Kozubska J amp MacKenzie B 2012 Differences and impact through action learning Action Learning Research amp Practice 9 2 1450164 Leonard H S amp Freedman A M 2013 Great solutions through action learning success every time Reston VA Learning Thru Action Press McGill amp N Beech Eds Reflective learning in practice Aldershot Gower Hale Richard 2014 Fundamentals of Action Learning Training Journal August 2014 pp 30 36 Hale Richard 2014 Fundamentals of Action Learning Knowledge Mapping Training Journal September 2014 Hale Richard 2014 Fundamentals of Action Learning Mobilising Action Learning Training Journal October 2014 Marquardt M J 1999 Action learning in action Palo Alto CA Davies Black Marquardt M J 2004 Harnessing the power of action learning T D 58 6 26 32 Marquardt M J 2011 Optimizing the power of action learning Boston Nicholas Brealey Publishing Marquardt M J amp Roland Yeo 2012 Breakthrough Problem Solving with Action Learning Concepts and Cases Stanford CA Stanford University Press Martinsons M G 1998 MBA action learning projects Hong Kong University Press O Neil J and Marsick V J 2007 Understanding Action Learning NY AMACOM Publishing Pedler M Ed 1991 Action learning in practice 2nd ed Aldershot UK Gower Pedler M 1996 Action learning for managers London Lemos and Crane Raelin J A 1997 Action learning and action science Are they different Organizational Dynamics 26 1 21 34 Raelin J A 2000 Work based learning The new frontier of management development Reading MA Addison Wesley Rimanoczy I and Turner E 2008 Action Reflection Learning solving real business problems by connecting learning with earning US Davies Black Publishing Rohlin L Turner E and others 2002 Earning while Learning in Global Leadership the Volvo MiL Partnership Sweden MiL Publishers AB Smith S amp Smith L 2017 Assessing the value of action learning for social enterprises and charities Action Learning Research and Practice 14 3 230 242 Sawchuk P H 2003 Adult learning and technology in working class life New York Cambridge University Press External links edit nbsp Learning materials related to Storytelling at Wikiversity Retrieved from https en wikipedia org w index php title Action learning amp oldid 1174190163, wikipedia, wiki, book, books, library,

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